Grandstay Hotel Suites

10/10

Exceptional

04 May 2026

Rose

My earrings accidentally fell into the sink.
The staff was able to respond quickly and after taking apart the trap, my earrings were retrieved.

Great service!!

Partner

6/10

Pleasant

31 Mar 2026

Kathy

The smell in the hallway was awful- I’m not sure if it’s the cleaning products used. Very strong smell of cleaning products- not pleasant- I will hopefully remember this for my next visit to TRF and chose a different place to stay

Partner

8/10

Excellent

22 Mar 2026

Raymond

Ok but smaller than the one I stayed in last year and cost more.

Partner

6/10

Pleasant

20 Mar 2026

jessica

There were crumb on the floor in my room by the kitchen area. One of the bath towels looked dirty and there was hair in the shower. Also the hot tub was shut down and that had not been communicated at time of reservation or check in.

8/10

Excellent

09 Mar 2026

Debra

I used to like this hotel and have stayed here many times. However, the beds are getting old and lumpy and this stay I found a metal paperclip in my bed. This made me uncomfortable. It seems this hotel is starting to slip on making the guests comfortable.

Partner

6/10

Pleasant

07 Mar 2026

Casey

Room was good hot tub wasnt working

Family_with_children

10/10

Exceptional

15 Feb 2026

Micah

Had a great visit, friendly staff!

Leisure Family

8/10

Excellent

15 Feb 2026

Shawn

Clean and friendly

6/10

Pleasant

01 Feb 2026

John

Breakfast is a joke! No one is keeping supplies replaced. Ran out of food and coffee

Friends_and_family Family

10/10

Exceptional

27 Jan 2026

Miranda

Great customer service!!

10/10

Exceptional

25 Jan 2026

Melody

Clean room

Friends_and_family Family

10/10

Exceptional

11 Jan 2026

Dennis

All great

Leisure Self

10/10

Exceptional

29 Dec 2025

Victor

Room was clean, staff was great!

10/10

Exceptional

28 Dec 2025

Robert

Clean room and whirlpool tub comfortable bed relaxing atmosphere

Partner

10/10

Exceptional

27 Dec 2025

David

Disnt need laundry. Room very clean. Staff waa great.

Friends_and_family Family

6/10

Pleasant

26 Dec 2025

Jay

Need to work on improving their breakfast. Limited choices, ran out of multiple items. Property needs some TLC, banged up walls, holes in room darking curtains, etc. Have stayed there before and really liked it but it’s slowing going downhill, needs a refresh.

6/10

Pleasant

14 Dec 2025

Bobbi Jo

The staff did not seem attentive. It also didn’t seem like they had enough food for everyone as they ran out of many things both days. They were also often out of coffee and hot water. The bathroom caulk around the tub was moldy.

6/10

Pleasant

26 Nov 2025

Mario

Property is in rough condition, with digikey in town, service needs to improve. Good location but business guests will leave dissapointed

10/10

Exceptional

22 Nov 2025

Kimberly

Breakfast was lacking options.

Friends_and_family Family

10/10

Exceptional

17 Nov 2025

Brenda

Clean rooms, quiet atmosphere and friendly staff

Leisure Family

4/10

Poor

15 Nov 2025

Ann

Front desk gal was very unwelcoming, and unfriendly.

Business Self

2/10

Poor

12 Nov 2025

Cassandra

Clean

Business

8/10

Excellent

12 Nov 2025

Craig

The rooms were clean and the staff was friendly.

Leisure Friends

10/10

Exceptional

02 Nov 2025

Molly

Our room, king bed with tub was excellent. Clean and super friendly and helpful staff.

Leisure Family_with_children

8/10

Excellent

27 Oct 2025

Tanya

Lobby area is nice. Rooms just aren’t as clean as they used to be, may need some updates soon. Hot tub in pool area broken (seems to be a thing at a lot of hotels). Breakfast was very limited and so was the coffee.

Leisure Partner

10/10

Exceptional

19 Oct 2025

Craig

The room was clean and stocked well.

Leisure Family

10/10

Exceptional

13 Oct 2025

Raymond

Breakfast was reasonable. Coffee was good.

Partner

10/10

Exceptional

10 Oct 2025

Ryan

Sweet

6/10

Pleasant

08 Oct 2025

Cassandra

Clean

Leisure Partner

10/10

Exceptional

06 Oct 2025

Ruth

Our room was clean and cozy! We like to try local restaurants and The Black Cat was right in the backyard of the hotel! Check in and out was super simply, breakfast was warm with lots of variety, coffee was always full and hot! We were very pleased with our stay!

Leisure Family

4/10

Poor

05 Oct 2025

Jasper

Furniture was tattered. Stains on carpet. Place could use a facelift.

Sofa beds were the usual terribly uncomfortable, and extremely short of bedding. One pillow with no case and one fitted sheet. Had to ask for extra, and all we got were thin bedspreads that kind they use for decoration, and we got another fitted sheet and a pillowcase.

Also I brought my own large coffee pot because I was preparing for a church event. I mistakenly left it on the counter in my room at checkout, and when I asked about it later and my daughter went back and looked, no one had ever seen it. I cannot believe staff would just take things left in the room!

Business_and_leisure Family

6/10

Pleasant

04 Oct 2025

DANIEL

The hotel is real nice and comfortable. My big gripe is that when i called to book i asked specifically about hot tub. They claimed they had one. Yep they had one, but it was not in operation. That is the only real reason we booked here. It was too late to go anywhere else everthing was booked. Girl at front said it has been down for some time. Yeah I was pissed. I did really like the hotel. Didnt like being deceived.

Friends_and_family Family

4/10

Poor

30 Sep 2025

Jan

No one at desk. Paint peeling.Needed room cleaned, not told had to ask for that.

Leisure Family

10/10

Exceptional

26 Sep 2025

Jim

Nice and quiet

8/10

Excellent

18 Sep 2025

James

Decent option for stay. Clean, nothing out of the ordinary.

Business Self

8/10

Excellent

14 Sep 2025

Christine

Room was clean but someone’s take out meal/ leftovers was still in the refrigerator

Self

6/10

Pleasant

10 Aug 2025

Gregory

We had rust in our bath tub in our first room. Then second room had paint coming off the wall and ceiling. Stand that the fridge was on the wood was chipped all on the bottom.
Breakfast was good though!

8/10

Excellent

10 Aug 2025

John

Everything was fine except no bar soap for bathroom sink

8/10

Excellent

07 Aug 2025

Wendy

Clean and comfortable rooms.

Friends_and_family Family

8/10

Excellent

06 Aug 2025

Keith

Everything was great except the breakfast. I came down at about 7:30 a.m. and most of the hot breakfast was gone with no sign of being replenished. I finally asked a nearby staff person and he said he was making more bacon and it was out shortly, but the bacon was so paper thin you could see through it. overall very disappointed in the breakfast.

Business Self

8/10

Excellent

05 Aug 2025

Stephanie

Stay was great. Breakfast had hot and cold options. However hot tub is not functioning and it seems according to others travelers its been down for a while. Although that isn't a deal breaker for me, the hotel should be a little more transparent about this. The pool was open and pleasant. Overall very happy with my stay.

Self

10/10

Exceptional

26 Jul 2025

LeRoy

Nice place

Business Partner

10/10

Exceptional

25 Jul 2025

Cassandra

The only complaint we have was that the water in the shower would not get hot. It’s was room temperature. Otherwise, we loved our stay and cannot wait to come back!

10/10

Exceptional

30 Jun 2025

Debra

The Only Choice In Thief River Falls, MN

We love to stay at the Grandstay in Thief River Falls, MN. The service and condition of the hotel is very consistent. Staff are always kind, friendly and helpful. Rooms are always clean and smell fresh. It is our only choice in Thief River Falls.

Partner

6/10

Pleasant

29 Jun 2025

Mark And Jeanne

Disappointed

The shower set up is terrible. It is in the middle of the wall instead of either end. Water got all over the floor and the hand nozzle arm was broke and wouldn’t stay up high.
I dropped something and when looking for it I found garbage behind the dresser.

Friends_and_family Friends

6/10

Pleasant

22 Jun 2025

Gretchen

Ok for brief stay … pool and workout areas ok

Leisure

8/10

Excellent

13 Jun 2025

Robert

Great place!

Business Partner

8/10

Excellent

25 May 2025

Molly

Except for the hot tub closed for maintenance it was clean, quiet and a very good sleep.

6/10

Pleasant

18 May 2025

Jeanne

The clock in our room did not work. I checked to make sure it was plugged in, moved the night stand, it was filthy behind and underneath....gross

Leisure Family

6/10

Pleasant

18 May 2025

Mylynn

I really liked the location of this place. It was very convenient for us. Pretty on the outside and the foyer. Rooms were nice. I gave it an average rating because the fridge didn't work(I got it working), the pool was down (I heard it's been down for at least 3 months). We were there for family and really were looking forward to the pool. The breakfast was not great... juice machine was just water, nothing my gluten free daughter could eat. No cooler with yogurt and such. You will be able to eat yummy waffles, but just be prepared to go into town for breakfast. This is a nice hotel in general, but due to these things, I would probably choose a different hotel next time.

Leisure Family

2/10

Poor

18 May 2025

Jess

I found dried blood on the sheets upon check-in. Hotel staff was less than helpful and I had to ask for a replacement set of sheets. They did not come and check nor collect the dirty sheets. Front desk person said she would report the incident to the manager and discuss compensation. At checkout I was told that they could not do anything because I booked through Expedia and they did not have my card on file (they had my card for incidentals). I called Expedia and they contacted Grandstay. Whoever they spoke to from Grandstay lied to the Expedia rep and said the sheets had fresh blood on them. Very disappointed in how the situation was handled, the lack of professionalism, and their refusal to make the situation right.

Leisure Family

10/10

Exceptional

09 May 2025

Benjamin

Very clean and quiet. Perfect for a business trip :)

4/10

Poor

01 May 2025

Thomas

Pool under repair. No TV in my room.

4/10

Poor

29 Apr 2025

Christopher

The room is definitely in need of repair. Lots of missing paint on the walls, damaged furniture overall room was very old and stale. Beds we very uncomfortable and check in staff was not personable at all.

Business

10/10

Exceptional

27 Apr 2025

Debra

Great hotel, except for the pool.

We really like this hotel, however, we stayed there 4 or 5 times in the past 12 months, and each time the pool was closed. I feel they should drop their prices if they nevere have the pool available.

Partner

8/10

Excellent

12 Apr 2025

Frank

Motel has slipped a bit.

Leisure

10/10

Exceptional

24 Mar 2025

Josh

Stayed for a family event. The front desk agent was friendly and answered my questions. She tried to charge me again for my stay, but I showed her I had already paid. It was a simple mistake. There’s a note by the front desk that says if you are going to pay by debit card, you will be charged double rate, and then in 3-10 business days you will get the difference. So be aware of that. The breakfast is amazing, and started the day off well.

Leisure Family

10/10

Exceptional

02 Mar 2025

Felicia

The staff was very accommodating.

Leisure Family

10/10

Exceptional

08 Feb 2025

Jeremy

This place was amazing. So clean and well kept. Danita was so kind, friendly, and professional. She always was smiling and staying busy keeping things clean and well kept. Breakfast was hot and fresh and changed each day. Pool was warm and clean. No hot tub, but that's normal for most hotels I've been to in recent times. Our bathroom was big with the fluffy towels. The beds were comfortable with big fluffy pillows. Just an amazing stay. I definitely recommend staying here. Even used the washer and dryer which was just $2 for the 1 load.

Leisure Family_with_children

8/10

Excellent

31 Jan 2025

Renee

The bed was very hard and the room too hot. We tried to regulate the heat but it didn't work. I do want to say, hotel beds in general are way too hard so this in not unusual.

10/10

Exceptional

12 Jan 2025

Jill

We’ve stay at this hotel for many years. Safe, quiet hotel. The pillows and continental breakfast options could use improvements.

Leisure Family

10/10

Exceptional

08 Jan 2025

Peter

We had a great stay. Thanks so much.

Leisure Family

4/10

Poor

25 Dec 2024

Karla

Room fridge and tv didn’t work so had to move to different room and on the 2nd floor

Self

10/10

Exceptional

22 Dec 2024

Colleen

It was great

Leisure Family

6/10

Pleasant

13 Dec 2024

DAIN

Was OK, but for what they charged was not very nice

10/10

Exceptional

12 Dec 2024

Daniel

Nice hotel and nice Midwest town

Business Family

8/10

Excellent

08 Dec 2024

Brittany

Hotel was good. Good breakfast and nice staff! Not right in town so that was nice! Not much to do around town though

Leisure

10/10

Exceptional

05 Dec 2024

Adrian

The staff was very friendly. The breakfast was great. The pantey and guest laundry came in very handy. Will definitely be coming back.

Leisure Family

8/10

Excellent

04 Dec 2024

Gayle

The bed was not the most comfortable.

Partner

8/10

Excellent

03 Dec 2024

Allen

Both the pool and hot tub were down for maint. the entire week we stayed. Biggest disappointment was Expedia advertised a king suite, which we selected, but there were no suites, just a standard king room. Front desk said we had to go to an \"Extended stay\" to get a suite. Expedia and the hotel need to get their act together. Breakfast was good, but internet was spotty.

Leisure Partner

4/10

Poor

02 Dec 2024

Mark

Scam

Listing is wrong for this location lists pool in the amenities but they closed it for maintenance but looking through the door none was going on. Beds were listed as queen but were full size not impressed with the bait and switch on the site.

Friends_and_family Family

10/10

Exceptional

30 Nov 2024

Darcie

Very cozy

Wonderful hotel! It is clean, inviting, warm and hospitable. I enjoyed our suite with kitchen. The room was clean and bed was comfortable. The best thing about it was the charm and service. Thank you for a great stay!

Partner

6/10

Pleasant

21 Nov 2024

Diane

We came to enjoy the jacuzzi and pool. But it was closed.

8/10

Excellent

16 Nov 2024

Danielle

Everything good, exceptcl that our room had very low toilets. Felt like I was sitting on the ground. Time for an upgrade of toilets.

Leisure Partner

6/10

Pleasant

12 Nov 2024

Kent

Room wasn’t cleaned or anything replaced during our 4 day stay. Breakfast was okay coffee carafes were empty every morning but one.

Friends_and_family Friends

8/10

Excellent

07 Nov 2024

Tammra

The room was nice but the lamp by the bed did not have a light bulb. Front desk told me they needed to have maintenance put in a bulb the next day snd after we checked out.. I could have screwed in a light bulb. Mattress was very firm and uncomfortable.

6/10

Pleasant

17 Oct 2024

Sherry

It was convenient & a quick stay. Didn’t get a chance for anything else.

Leisure Self

10/10

Exceptional

13 Oct 2024

Robyn

Wonderful stay. Loved our room very quiet . Staff friendly and helpful. Very nice. Breakfast options. Would highly recommend.

Leisure Partner

8/10

Excellent

06 Oct 2024

Verified traveler

All was great until the continental breakfast. By 9am all the hot food was gone and no one around that was working the breakfast. Lots of disappointed guests!

Friends_and_family Family

10/10

Exceptional

15 Sep 2024

Brenda

Great place to stay!

Leisure Family

10/10

Exceptional

13 Sep 2024

Jerry

I needed a room with two beds but they wouldn’t accommodate. No shortage of rooms. Disappointed in their lack of flexibility.

Friends_and_family Family

4/10

Poor

08 Sep 2024

Debi

Tired of pool and hot tub not working again

Leisure Family_with_children

10/10

Exceptional

08 Sep 2024

Roxanne

Stay was great!

Partner

10/10

Exceptional

08 Sep 2024

Victoria

Myself, my husband, and our 1 year old stayed in the extended stay King Room for a wedding this weekend. I was nervous prior to the stay about him crawling around on a hotel floor. When we got there I was happy to see how clean it was and we were able to let him explore and move around without worrying! The kitchenette in the room was so nice to have!
The breakfast was nothing special, but enough to fill us. The pool was closed, which was disappointing, but over all we would definitely stay here again and recommend this hotel!

Friends_and_family Family

6/10

Pleasant

31 Aug 2024

Christine

The property is very clean and in great condition. I would definitely recommend staying here.

4/10

Poor

28 Aug 2024

David

I am ever so tired of properties that have broken amenities and make no mention of it or adjust their prices to reflect the lessened pleasure of staying at their place. And, hilariously, when asked to review this place they had a picture of their hot tub back in the good old days when it functioned. I rolled into Thief River Falls after hours of driving, weary and sore, and thinking how good a hot soak would be. Life is all about expectations, and when those expectations are dashed it's hard to think well of the institution that did not live up to their end of the bargain. We stayed in another Grandstay place the night before, and their place was lovely, but I won't stay here again

Leisure Partner

10/10

Exceptional

21 Aug 2024

Todd

Good staff. Clean

10/10

Exceptional

17 Aug 2024

Norman

Very nice.

Business Family

8/10

Excellent

10 Aug 2024

Damon

Good place to stay but hot tun was out of order and was looking forward to using it after a long drive so not thrilled.

Leisure Family

8/10

Excellent

29 Jul 2024

Tracey

The pool was dirty. My room door was warped so very difficult to open or close. Other than that I had a great experience.

Leisure Self

10/10

Exceptional

28 Jul 2024

Jack

Location great, clean room and staff friendly.

Leisure Family

8/10

Excellent

27 Jul 2024

Marian

Breakfast bleak. Room had no shampoo and air conditioning upon arrival set at 60.

10/10

Exceptional

23 Jul 2024

Hokan

Quick vacation.

Enjoyed the place very much.

Friends_and_family Friends

10/10

Exceptional

22 Jul 2024

Jeanie

The hotel was very nice and clean. Only spoke to one person when checking in so I can't say if everyone was friendly. Visit was to short

Business_and_leisure Partner

10/10

Exceptional

16 Jul 2024

Shirley

Very nice place to stay. Will stay again. The whirlpool suite is relaxing..

10/10

Exceptional

15 Jul 2024

Matthew

Great stay, great staff. Will be staying here again.

Business Self

10/10

Exceptional

12 Jul 2024

Marlene

Would be nice if they asked you if you needed towels when you are there for numerous days.

Business Self

6/10

Pleasant

11 Jul 2024

joe

Breakfast was good. Pool and hot tub were not open when we got there, which was the main reason we chose GrandStay. The staff were nice however when I asked for a discount because there were no indications on the website of the pool being closed, they said no.

Leisure Partner

8/10

Excellent

09 Jul 2024

Verified traveler

Stay when we’ll had no problem and everything went well.

Friends_and_family Family

10/10

Exceptional

08 Jul 2024

Paul

Staff were great, a good basic breakfast. Front desk was helpul in suggesting places around town for things we were looking for. The person managing the breakfast was very pleasant and invititing.

Leisure Partner