Name: Quality Inn Redding near I-5
Address: 2059 Hilltop Drive, Redding, 96002, US

6/10

Pleasant

30 Jul 2026

Michelle

The floors were disgusting! You take out the carpet to keep a room cleaner and then dont Mop. Makes no sense!! My feet were Black from walking around in that room because I assumed it was ok to go barefoot in a \"CLEAN\" room. The walls need painted and you know there is a little screw to take the vent cover off.. OPEN your bathroom vents and clean the fans and grease the motor maybe people hear while they are in the bathroom taking a shower. There's no reason for the ungodly squeaking fans...that means they haven't been cleaned !!!.....Your ice machine is leaking causing a disgusting slimy mess on the ground that hasnt been cleaned in months. Outside garbage cans were overflowing with food containers all over the ground.
Room 109

2/10

Poor

27 Jul 2026

Yolanda

The room smelled awful. The floors were nasty. They were dirty. We came in super late, so we just crashed, but I would never stay there again. It was awful stunk bugs. The kids were so tired we didn’t want to leave we got there at 11 pm and left promptly at 8

10/10

Exceptional

27 Jul 2026

Caryn

Everything was better than the motel that we left in Anderson that we could not even put our stuff down in.

2/10

Poor

24 Jul 2026

Vincent

Room was old below standard. The furniture was filthy. Whoever owns that franchise need to spend a lot of money in upgrading his property.

2/10

Poor

18 Jul 2026

Heather

We checked in fairly late so we didn’t have an option to leave and find somewhere else to stay for a night. When we got to our room there wasn’t a fitted sheet on the bed, cigarette burns on the mattress (we booked a smoke free room) , the pillow cases were stained, no extra linens so we could swap the ones on the bed, and the bathroom had not been cleaned. We called the front desk- no answer, then went down stairs and no ever came to the front desk.

Partner

4/10

Poor

16 Jul 2026

John

First key to room didn’t work at all. could not connect to internet.

Self

8/10

Excellent

15 Jul 2026

Kevin

Breakfast was

8/10

Excellent

15 Jul 2026

CHUNHONG

我是看着评价来的，有免费的早餐，免费停车，还不错，有机会经过这里还会来住的，前台服务也挺好的！

Partner

2/10

Poor

06 Jul 2026

Terrence

Reserved a room through Expedia, no problem. Arrived at the location and presented a cc and my ID. The clerk Kate promptly informed me there would be an additional $500 CASH deposit because I lived within 60 minutes of there location. I mentioned the reservation was made through Expedia and a deposit was never mentioned. Kate indicated rudely that management had been trying to change that with no luck. It's obvious Quality doesn't want local business.

Self

8/10

Excellent

30 Jun 2026

Ping Yee

服務人員很友善

Partner

4/10

Poor

29 Jun 2026

Mark

Room was dirty, property pretty shabby, front desk lady was nice but wouldn't stay again.

4/10

Poor

28 Jun 2026

Lilian

Staff and breakfast were excellent, the room was ok, despite it was a non smoking accommodation the smell of cigarette was terrible, I couldn’t sleep well and for this reason I got a stuffy nose and headache. Also the bedding was stained with some dirty.

Partner

6/10

Pleasant

28 Jun 2026

Ruben

Perfect place to stay for the night

Pet

8/10

Excellent

23 Jun 2026

Karo

Clean room decent breakfast good overall

Friends_and_family Family

2/10

Poor

21 Jun 2026

Tonya

This is your basic cheapest room you could possibly get. There was a strange white stain on the chair we stayed in. The shower was not very clean. The bed was extremely uncomfortable. The only plus is that the morning Breakfast was really good.

Family

8/10

Excellent

21 Jun 2026

Esther

The parking was very close to the room which made it easy to bring in the suitcases. The area was very quiet even though it is located on a busy street. The staff were very nice and helpful.

Self

10/10

Exceptional

11 Jun 2026

Jose

Staff is awesome and extremely helpful. Great job to the entire staff. The property is extremely safe and room was more than what we expected, clean etc.

Thank you,

Partner

10/10

Exceptional

08 Jun 2026

Maxwell

We have always stayed at this Quality Inn (5x) when in Redding, never any issues.
The best free breakfast in town.

Partner

4/10

Poor

06 Jun 2026

Patricia

The property was easy access. It had a walking shower.

The room was to be accessible. The floor was coming apart. Not suitable for a person with a walker and balance issues. The floors sloped. It appeared to have had water damage. The planks were raised causing a trip hazard. Not safe for anyone. I was not safe either and tripped a few times. That room should not be used until it is redone.

Family

8/10

Excellent

03 Jun 2026

MARC

Room and furniture were a little run down and could use some updating. Breakfast was very good! Staff was very helpful. Bed was quite comfortable.

Partner

2/10

Poor

28 May 2026

Alberto

Tv was no working

Partner

4/10

Poor

26 May 2026

Jenny

The ledges of the windows of the office were caked with dirt. The hotel room has paint coming off of the bathroom walls and the dresser. The bathroom was caked with dirt in the shower and the wall bases. Hair on the sink, soil stains on the pillow cases, mold and mildew on the shower curtain and infected bodily fluids like mucus on the shower wall and curtain.

Partner

6/10

Pleasant

24 May 2026

Sharman

The room was clean, the tv did not work, wouldn’t or couldn’t help with the issue, breakfast was good

Partner

10/10

Exceptional

23 May 2026

Larry

I didn’t like having to cross the parking lot to get to the breakfast place, but not a deal breaker

Partner

4/10

Poor

19 May 2026

david

Property was older and in a style of an older motel with external walkways and doors. The bathrooms had been updated and renovated, but under the mirror, the caulking had leaked and dripped down to the sink. Poor workmanship. The shower had terrible water pressure, the water came out and hardly sprayed outwards at all. Noticed at the back row of rooms, there was a guy doing drugs near the ice machine, and lay there slumped over for a long time.
Breakfast was good, with many options. Better than many other similar places.
Overall, not a place I would recommend or a place I’d ever stay in again.

Self

2/10

Poor

16 May 2026

Monae

The furniture was outdated and uncomfortable, the rooms were poorly maintained and the homeless population was a concern.

Partner

10/10

Exceptional

11 May 2026

Juanita

Clean, nice staff, pet friendly large rooms

10/10

Exceptional

02 May 2026

Joyce

Very clean. Staff was great. breakfast excellent

Partner

8/10

Excellent

18 Apr 2026

Karen

Yes

Friends_and_family Family

8/10

Excellent

10 Apr 2026

Harry

All good

Friends_and_family Family

2/10

Poor

02 Apr 2026

Krishma

The room was not clean upon arrival. There was visible hair and dust throughout the space, and the towels did not appear to have been properly washed. Unfortunately, this affected our overall experience

Family_with_children

6/10

Pleasant

10 Mar 2026

Mary

First room booked in was not cleaned well. So they gave is a different room an ot was very spacious an clesned. Breakfast was was basic

8/10

Excellent

04 Feb 2026

Peggy

Once we got the problem with our check in solved. The staff was friendly, the room was basic and that’s all we needed. Breakfast was a little sparse.

Business_and_leisure Family

2/10

Poor

28 Jan 2026

david

I have stayed at other Choice hotels, but they had all been recently remodelled. This one was not remodelled. The flooring was laminate, but broken and chipped. But the bed was the worst!! Hard as concrete. I actually woke up with sore ribs. Never again!!
Lastly, the breakfast was not good. I have no idea what kind of scrambled eggs they were (probably powdered). The bacon was see thru. Not kidding. Potatoes awful. A one star is all i could give for this stay.

Leisure Self

10/10

Exceptional

23 Jan 2026

Juanita

Stopped through with my dog on the way to Oregon and they are so nice and accommodating, breakfast was so good.

Leisure

2/10

Poor

20 Jan 2026

Siji

We stayed at the Quality Inn for 3 nights. The room was not cleaned once during our entire stay despite our repeated requests to have our room cleaned. Trash was not empty, beds were not made, bathroom not cleaned. Their front desk doesn’t answer the phone. I tried to call continuously in order to get someone, and the phone was finally picked up at the 5th try, only to be set aside to prevent it from ringing. We have to go to the front desk every night to get fresh towels and soap. Same thing happened to the 2 other rooms my friends stayed. They don’t have the blow dryer in some of the rooms, including ours. The front desk just keeps politely saying “I’m sorry,” but take no actions. Worst hotel experience ever.

Leisure Friends

8/10

Excellent

20 Jan 2026

Cheryl

The room was clean but the desk chair was broken. You could not sit in it. It had no back support.

8/10

Excellent

20 Jan 2026

Faye

Loved the proximity to restaurants

Business

8/10

Excellent

19 Jan 2026

charles

Staff was very friendly, met all my request thank you

10/10

Exceptional

14 Jan 2026

Kelly

Zz

6/10

Pleasant

11 Jan 2026

Emma

Floors and shower walls should be cleaned. The top bed sheet had multiple stains on it

10/10

Exceptional

01 Jan 2026

Reid

VERY NICE BATHROOM

Leisure Self

8/10

Excellent

31 Dec 2025

Myrna

Everything went well except for one staff on duty the night of 12/28. The lady who checked us in was rude in the sense that when we were asking questions she pretended not to hear and when I repeated the question she responds without looking at us. And this happened more than twice. All other staff were great.

10/10

Exceptional

28 Dec 2025

Robin

This is the second time we’ve stayed at this property. We stayed here on our way out of California and on our return trip. The property is older and shows it’s age but is well kept and clean. The staff is very friendly and helpful. In particular, Caitlin, who checked us in upon arrival both times. I had waffles for breakfast because the eggs, bacon, and potatoes seemed undercooked on our last trip. Also of note was the wi-fi is spotty or unusable in the rain which was falling during both our visits. It does work fine when no rain is falling. Lastly, we showed a message waiting on the phone which was false. On out last visit the phone in the room didn’t work at all but did function this time with that misreporting. All in all this is a great place to stay if you are passing through Redding and are on a budget. It’s quiet and the beds are comfortable but there are no frills. I would stay here again.

Leisure Pet

2/10

Poor

24 Dec 2025

Steven

Room Conditions:
-sheets had not been changed from previous guest/ obvious they were slept in.
- hair throughout the bed
- visibly dirty comforter
-hair along restroom floor/baseboards

Breakfast:
Good! Eggs waffles, coffee, etc.

Overall. Price is affordable for a place with breakfast. We stayed there 2 years ago and it was nice and clean. Figured we would do it again as we traveled this year, but definitely not the same experience.
-

10/10

Exceptional

23 Dec 2025

Christina

Breakfast offered several options! Easy check in and check out. Room was clean.

Leisure Family

10/10

Exceptional

22 Dec 2025

Migueltzinta

Great staff, clean room, solid breakfast. Room a bit worn but good value. Would stay again for sure.

Pet

8/10

Excellent

21 Dec 2025

Robin

This is an older hotel but the room was clean and quiet and the staff was friendly. The breakfast eggs, bacon and potatoes seemed undercooked so I made waffles which were good. I would stay here again in the future.

Leisure Pet

6/10

Pleasant

20 Dec 2025

Valerie

The breakfast is overpriced for just tea, and juice.

We found garbage and deodorant (used) under the bed

Business Family

2/10

Poor

18 Dec 2025

Fayez

Staff was good, however the room was very poor. Not worth the money.

Business Family

6/10

Pleasant

17 Dec 2025

Peter

The amenities were a little battered, most obviously the ac/heating unit. I used it to heat the room, but it still made a variety of pops and fizzles more akin to an AC compressor. The bed was OK, shower was OK, but never got that hot. Breakfast was on par with anything from a Hampton inn or Mariott equivalent.

Middling location - walking to dinner down the block I had to avoid one homeless person sleeping on the sidewalk and another who was shouting at a streetlight. Redding has changed for the worse.

10/10

Exceptional

09 Dec 2025

Lisa

The Young lady who checked us in was kind, informative of what they had to make our stay the best it could be. She answered several questions right away and was so considerate of our late arrival. Breakfast was amazing and the morning staff were also very kind and friendly. I travel to the area about 1-2 times per month so we will deffinitely stay here on our next trip !

Business Family

6/10

Pleasant

03 Dec 2025

MARIA

Staff was wonderful, from the desk to the cleaning crew! Room had a slow draining sink and tub. Room could have been cleaner, but not super bad. Safe area, near everything! Would stay again.

Partner

8/10

Excellent

25 Nov 2025

Karl

The overall experience was good, but the room heater was very noisy

Partner

6/10

Pleasant

23 Nov 2025

Jeffery

Room door looked and felt like it was about to fall off. Sink and shower drains backed up and took a while to drain. Toilet wasn’t bolted down wobbled when you sat down.

Leisure Self

6/10

Pleasant

22 Nov 2025

Marie

We were put in a handicap accessible room. Why?? It smelled awful. The bathroom was awful. When I took a shower, the whole room was flooded—curbless shower (I understand) but the shower head aimed out towards the flimsy shower curtain! There was no counter or vanity to put any thing on. I probably won’t stay again.

Friends_and_family Family

10/10

Exceptional

18 Nov 2025

John

all was as it should be, clean quiet and

Family

10/10

Exceptional

17 Nov 2025

Jeremy

I loved the location to the freeway along with restaurant and store options. The bed was very comfortable. Room decor was excellent. I liked the fact the breakfast items changed for each day. I found the menu on the 2nd day was much better.

Business_and_leisure Self

10/10

Exceptional

11 Nov 2025

Jennifer

Friendly staff. Impressive breakfast.

Leisure Self

4/10

Poor

09 Nov 2025

Benjamin

Dirty. Sheets were stained, room was barren. Chair was broken and it just felt gross…. Would NEVER stay here again

Leisure

10/10

Exceptional

31 Oct 2025

Michelle

Everything was great.

Leisure Family

10/10

Exceptional

27 Oct 2025

Juan

Clean room

6/10

Pleasant

25 Oct 2025

Andres

My door lock and entire door looked as if it were falling apart and the maintenance guy had to reprogram the lock where you flash the card. I saw my neighbor had to shove the door open as I also had to door to open after it allowed you to come in…. I heard more people had the same issues.

Business_and_leisure Partner

8/10

Excellent

20 Oct 2025

Jimmy

good

Business_and_leisure Family

10/10

Exceptional

16 Oct 2025

Sheryl

Heidi at check in was very helpful and friendly!

Leisure Family_with_children

2/10

Poor

15 Oct 2025

Terath

Worse experience

Dirty towels, dirty bed sheets and comforter, bed sinking in, AC not working properly. Couldn’t sleep. My husband shared 1 face towel because all of the towels have yellow stains looks like dog pee stains all over.

Partner

6/10

Pleasant

15 Oct 2025

Katrina

The staff at this location was AWESOME! They helped with late night accommodations and our late check out, everyone was super helpful and friendly. The only issues we had were that the bed linens were visibly stained and that our door was open prior to using our key cards to check in

8/10

Excellent

12 Oct 2025

Ann

Convenient when traveling

Leisure

4/10

Poor

08 Oct 2025

Mike

A/C did not work (it was uncomfortably hot in the room), the floors were dirty, the chair was filthy, and the bathroom sink drained slowly.

Friends_and_family Family

8/10

Excellent

05 Oct 2025

GLENN

Large homeless people in this area which is not the hotels fault but the Citys

Leisure Family

6/10

Pleasant

05 Oct 2025

Valvina

Just ok

4/10

Poor

04 Oct 2025

Ryane

The room was disgusting! If we had not been on the road for 13 hours and hauled our stuff up to the room we would have left. There were spider webs on 2 corners of the ceiling. Black mold above the curtain from a roof leak. What looked to be raisin on the floor. Dirty scuffed walls. Dusty doors and window sill. A pair of mens underwear behind/under the restroom shelf. Hair on restroom floor. Alarm clock made random static noises when off. I had to unplug it. Bed was comfy and fridge was clean. Desk, nightstand, and fridge/microwave stands had pieces peeling off. I let front desk know at checkout and showed pictures and was told they'd note it and the manager would be back Monday at 8am if I wanted to talk to them about it. We stayed the night on a Friday in room 222. Overall poor experience. Do not recommend this hotel!

Leisure Family

6/10

Pleasant

03 Oct 2025

Karen

I told them I wanted a downstairs room but they said there were no rooms on the first floor but at 11pm was awaken to move my car because I was a little over too far so the lady with the big truck could park right in front if her first level room. I did not appreciate being woken up at that hour.

Leisure Self

10/10

Exceptional

27 Sep 2025

Juan

It was great

Leisure Family

6/10

Pleasant

24 Sep 2025

Carla

Staff was great, breakfast fine. The ac was set on 78 and couldn’t be changed. It was hot in our room and difficult to sleep. And those flies!

Leisure Family

10/10

Exceptional

21 Sep 2025

Kurt

Very clean and clean smelling room.
My towels were very clean and very soft.
Bed great. 3 pillows. Hard wood floors, not gross carpet.
A/C worked great on maintaining the temp I wanted. I didn't know the maid would be servicing on a 2 day stay, but it happened. Very Nice.

Leisure Self

10/10

Exceptional

17 Sep 2025

KEVIN

all good

Leisure Family

10/10

Exceptional

16 Sep 2025

Susan

Che k in was
Fine. Staff was
Friendly enough. Room
Was clean.

Leisure Partner

6/10

Pleasant

02 Sep 2025

Alex

No food for breakfast! Time is 6 to 9:30am. We arrived at 9 and there is nothing left! Just some juice! Talk to the staff and eas told that they have no mote food and nothing they can do! Then they don't even talk anymore!

Leisure Family

8/10

Excellent

01 Sep 2025

D

Noise upstairs

Leisure Family

10/10

Exceptional

30 Aug 2025

Allan

Staff was great, but the hotel needs some major cleaning and there is a lot of deferred maintenance

10/10

Exceptional

30 Aug 2025

Scott

The night manager was very professional and welcoming!

Leisure

10/10

Exceptional

28 Aug 2025

Charito

We enjoyed our stay and the staff. Heidi was very accomodating with our request. We will surely go back. The room is clean and comfy beds.

Friends_and_family Friends

10/10

Exceptional

23 Aug 2025

Francine

Comfie clean. Nice

Partner

4/10

Poor

08 Aug 2025

Michael

Internet problem

4/10

Poor

03 Aug 2025

Greg

The place was rundown and noisy .

10/10

Exceptional

03 Aug 2025

Cynthia

very clean
easy access to main areas
small nice pool

Leisure Family

8/10

Excellent

31 Jul 2025

Gerzain

Place was clean & comfortable.

8/10

Excellent

31 Jul 2025

Randy

Room was clean and great parking.

Partner

4/10

Poor

27 Jul 2025

Kaustubh

I have had good experience with Quality Inn in past but this experience was nothing more than a disappointment. I paid 327$ for two night which wasn't worth.

Day when we checked in TV set wasn't working, I had to call multiple times on desk and visited 4 times after which front desk associate changed our room. Later when we tried to open the new room, key wasn't working, again had to visit front desk. Associate came again and helped us. Next day front day associate lady was really good and amazing. She helped us on information exploring around the places. I think this was the good part. Breakfast wasn't really great but still would rate ok but overall experience at this property wasn't worth of 300+$ for two nights.

Leisure Family_with_children

10/10

Exceptional

26 Jul 2025

Traven

Wonderful stay on my way back to Washington

Leisure Self

6/10

Pleasant

24 Jul 2025

zhen

Free wifi was terrible!

2/10

Poor

23 Jul 2025

Alexander

Really bad

Leisure Family

10/10

Exceptional

22 Jul 2025

GLenna

We liked this place; very clean with all the basics. We were a little turned off when we asked about early check in. The answer was, \"It will cost $50.00.\" I would have rather they said, \"Sorry, no early check in but we are working hard to get your room ready.\" \"I apologize.\"

Partner

2/10

Poor

21 Jul 2025

Leo

Avoid at all cost

It was the worse experience of our trip.
Walls had stain in them, ceiling look like a child had painted, smelled!! wifi didn’t work.
Walls in bathroom splatter with yellow satins. 127 if you wondering the room number.

Friends_and_family Family

2/10

Poor

21 Jul 2025

Kevin

The hotel is old and has not been kept up. There was a 1\" gap at the bottom of the door, the floors, walls and bathroom were dirty. The entire facility stunk of terrible air freshener that burned our eyes and gave me a headache. The AC unit and refrigerator made noise all night long. The toilet rocked when you sat on it. Only stay here if you just can't afford something cleaner and nicer. They should change the name to the No Quality Inn.

Leisure Family

2/10

Poor

21 Jul 2025

Jennifer

Non smoking room smelled like smoke, bathroom wasn’t clean, front desk person told us the wrong room

Leisure Partner

8/10

Excellent

18 Jul 2025

Maria

When I did my reservation essay queen bed and I got full bets and they were too small. That was my only issue other than that everything was good and great.

Leisure Family_with_children

10/10

Exceptional

15 Jul 2025

Sheri

Good hotel

Basic hotel vut clean and quiet and had a good breakfast

Partner

4/10

Poor

12 Jul 2025

Irena

Dirty floors, tiny bathroom with unfinished tile work, very small “queen” beds, and there was a frog in our room that came out to play once it got dark!

Leisure Family_with_children