Name: Baymont by Wyndham Gallatin
Address: 354 Sumner Hall Drive, Gallatin, 37066, US

8/10

Excellent

25 Jul 2026

David

The Breakfast was only Waffle,Toast and Cereal some yougart and very little fruit ☹️

6/10

Pleasant

20 Jul 2026

Kathleen

They didn’t have right rooms so it took forever. After they came in our room to make beds we always smelled smoke. Very disgusting. The gentleman at the front desk did try hard.

Friends_and_family Friends

8/10

Excellent

14 Jul 2026

Constance

The room was very clean. The bed was very comfortable. The ice machine on the first floor was broken, had to go to the second floor in the far back corner to get ice. That’s the only problem I noticed.

Pet

10/10

Exceptional

12 Jul 2026

Timothy

Check in and out very efficient.

Self

8/10

Excellent

05 Jul 2026

Christopher

.

8/10

Excellent

01 Jul 2026

Timothy

Check was quick and easy. Staff friendly and efficient

Self

10/10

Exceptional

28 Jun 2026

Anita

Very nice staff. Clean fresh room. From reservations to check out everyone and everything went very well.

Partner

10/10

Exceptional

17 Jun 2026

Beverly

It was a good stay. Room was clean.

Self

10/10

Exceptional

22 May 2026

Amanda

Great stay. Clean. Friendly staff.

10/10

Exceptional

03 May 2026

Suzanne

great breakfast

2/10

Poor

18 Apr 2026

Karen

For anyone looking for a hotel/motel I recommend you stay far far away from this establishment. We came Friday, April 17th through Saturday, April 18th, and were forced to cut our stay short due to many reasons which you can read below:
•Pee on the wall
•Bed Bugs present as well as bites
•Rude and absent staff
•Electrical wires exposed
•Smell of Marginara in and outside of our rooms
•Shower head leak, which caused water to spray all over the floor
•Caught staff looking through windows of occupied rooms
•Dirt and stains present all throughout the room
•Says there’s complimentary breakfast, but barley any options were present
•Staff entered our room early before check out time
•Hole in the wall
•Rooms reak of an un pleasant smell
•Gum on the walls
•Hasn’t passed or had a health inspection since 2019
P.S. no prices were ever listed or stated, pool was stated to be closed when we got there but showed it was open on the website, and there was a mattress laying in the middle of the gym floor (Like someone had been staying there).

10/10

Exceptional

16 Apr 2026

Timothy

Check in and out very efficient. Room was clean. Appearance of the property shows it's being well maintained.

Self

10/10

Exceptional

12 Apr 2026

Margaret

Great location and great price, staff was very friendly and professional

Self

8/10

Excellent

20 Mar 2026

Judith

No one in the reception area. Had to wait for someone to come

Partner

4/10

Poor

12 Mar 2026

Maxwell

Now that is the definition of a flea bag hotel. The inside of the doors were dirty. Do you realize how long you have to go without cleaning for the inside of the doors to be dirty?

10/10

Exceptional

10 Mar 2026

Timothy

It was a pleasant experience

10/10

Exceptional

03 Mar 2026

John

Great service for me

Friends_and_family Friends

10/10

Exceptional

24 Feb 2026

Judith

We have stayed here at least 15 times. It is always clean Fresh sheets and towels every day. Helpful , friendly staff.

Partner

10/10

Exceptional

30 Jan 2026

Mary

Everything was very clean! The staff was very helpful with everything. Thanks!

Self

2/10

Poor

02 Jan 2026

Heather

They tried to scam us out of $270. After the fact we left and told us to vacate within five minutes if we didn’t pay at 7 o’clock in the morning.

Business_and_leisure

8/10

Excellent

27 Dec 2025

Barbara Anna

space to walk pets is needed.

Leisure Pet

6/10

Pleasant

26 Nov 2025

Krista

We were checked in by an unsmiling front desk person who seemed put out when I asked for some additional hangers (there was one in the room). In the breakfast room, there was no hot water for tea -- just tea bags (and fortunately for us, we don't eat breakfast). The room itself was in need of attention. The mini fridge was so loud we had to unplug it in order to sleep. The paint was chipped on the walls. The door frame was very dirty. Two of the electrical outlets were coming loose from the walls. Truly a \"you get what you pay for\" kind of hotel.

Partner

8/10

Excellent

26 Nov 2025

Timothy

Pleasant one night stay.

Leisure Self

8/10

Excellent

21 Nov 2025

Timothy

It was a pleasant experience

Leisure Self

8/10

Excellent

07 Nov 2025

Timothy

Pleasant experience

Leisure Partner

8/10

Excellent

03 Nov 2025

Judith

Air temperature was fine. Room was not cleaned one day. No one at the desk for several minutes to check us in. No one at the desk to check us out

Partner

10/10

Exceptional

03 Nov 2025

Michelle

It was a great stay and the staff was very accommodating and even got us more pillows !!

Friends_and_family Family

8/10

Excellent

26 Oct 2025

Nila

.

Leisure Family

6/10

Pleasant

21 Oct 2025

Patrick

Pros: Convenient location. Clean, smoke free. Hot shower.

Cons: 4 day stay, had to get keys reprogrammed 4 times. Non working coffee pot in room. No smart tv.

Leisure Partner

8/10

Excellent

20 Oct 2025

Tina

The room had a slight breeze unpleasant odor,
not bad enough to register a complaint.

Leisure Pet

2/10

Poor

13 Oct 2025

Miranda

I would not go back

8/10

Excellent

25 Sep 2025

Scot

Great updated room for the money. Room was clean, bed was comfortable, and the water pressure in the shower was excellent. My only complaint is the air conditioner was extremely loud from rattling and would wake me up. Other units on my floor seemed to suffer the same.

Leisure Self

2/10

Poor

07 Sep 2025

Kimberly

We arrived at the hotel at 1:30 and check-in was at 3 PM. I asked the front desk man if we could check in early. And he said it would be a $20 charge. I said what is our room clean already? And he said yes your room is clean and your room is ready but you cannot check in. He said ma’am, I don’t make these rules … I don’t think I’ll be staying at this hotel again. I think it was a little bit absurd, that I could not check in a little bit early for my hotel room that was already cleaned and waiting for me.

Leisure Partner

10/10

Exceptional

02 Sep 2025

Sandy

pool.

Business_and_leisure Partner

10/10

Exceptional

01 Sep 2025

Timothy

Check in and out were efficient

10/10

Exceptional

24 Aug 2025

Pasquel

I enjoyed my brief stay. The room was clean and the area was quiet.

Business_and_leisure Family_with_children

10/10

Exceptional

18 Aug 2025

Jade

good wifi and beds are comfy

Leisure Friends

10/10

Exceptional

26 Jul 2025

Kerry

Quiet

8/10

Excellent

24 Jul 2025

Kimberly

Check in super easy and nice… very reasonable price. Was not asked about any way they can help or recommend. Conditioner in shower was all out. Room smelled dingy but it was super clean! Lots of towels and no noise . I would stay again!

Leisure Partner

2/10

Poor

21 Jul 2025

Kenneth

Nothing like walking past one of the only staff members on the property at night only to get a call a few minutes later to charge us for extra people. We had 2 queen beds for 4 adults. The lady saw us all at check in and then calls us that evening when we returned to say we need to pay more. What a joke! The price was good until that point. We wish we would have booked another place. Their staff was not present at the desk and we waiting at check in. The breakfast was slim pickings with not much put out. We killed two bugs in our room, one on the bed, too. We do not recommend this place after our experience and won't be coming back.

Leisure Family_with_children

10/10

Exceptional

18 Jul 2025

lauren

Property was nice. Only thing that didn’t work was a usb port on the lamp. Other than that, staff was super friendly, room was very comfortable. Best rest I’ve gotten in quite some time.

Business_and_leisure Partner

6/10

Pleasant

17 Jul 2025

Randy

Not convenient

Room was comfortable … front desk person was kinda rude and didn’t like that the room was ready at 1 pm when we got in town but wanted 20 dollars to get room early … bad for customer service… not convenient also, breakfast was AWFUL!!!!! Probably wouldn’t stay at Baymont Wyndham again..Thought they were a good hotel chain!

Partner

10/10

Exceptional

14 Jul 2025

Judith

Frequently stay here

Clean sheets and towels everyday. Beds are made. Room is clean.

Friends_and_family Family

10/10

Exceptional

14 Jul 2025

Susan

U

4/10

Poor

08 Jul 2025

Tina

Not happy

The breakfast was not good at all. No Continental, no healthy foods. Found a roach in room the last night I stayed.

Friends_and_family Friends

6/10

Pleasant

06 Jul 2025

Merion

It was clean, daily cleaning. I did not eat any of the food.

8/10

Excellent

23 Jun 2025

Mack

Price was excellent. Room was clean. However, the chair in the room had a broken arm and smelled like a wet dog.

Leisure Family

4/10

Poor

22 Jun 2025

Christopher

An overnight stay, door locks didn’t work, very limited outlets, batteries were dead in all things in room, floor seemed dirty, unexpected fees, no sugar free syrup

Partner

8/10

Excellent

22 Jun 2025

mark

Clean and friendly.

Leisure Self

10/10

Exceptional

06 Jun 2025

Valerie

This has to be the cleanest place I've ever stayed.

Leisure Family

2/10

Poor

13 May 2025

Margerett

English, Baymont guidelines and lack of protocol. Housekeeping needs to improve and the carpet was dirty and smell of smoke.and lighting was torn and dirty
My sheets had a substant on them.

6/10

Pleasant

10 May 2025

Charlotte

It was ok and decent for the price. It was clean but service was average and I don’t like older hotels with outside entrances. My room door didn’t seem very strong or secure and almost seemed as locks and doors needed replaced. Locks and doors didn’t shut securely or even
Easy great location for anyone staying in Gallatin and kids would like pool and good value for parents
Staff was mediocre and I arrived at 130 on a Wednesday and it was so quiet, no one around and not a single person in lobby and barely a car and they would not allow me to check in early even though room was ready and had me come back a hour later or said I’d be charged $20 fee for checking in an hr early
Not super helpful or good service when early check in is available but not offered to people who travel far and are extremely tired

8/10

Excellent

29 Apr 2025

Gail

Place is just OK. Wi-fi is sketchy and breakfast is nothing special.

4/10

Poor

27 Apr 2025

Christine

Building looked run down cob wobs above our bed we had to knock down.Their is no breakfast as advertised went down at 7.30 am and was 1 tiny little blueberry muffin .pool has cover over it .Definitely will not go back overpriced .

8/10

Excellent

25 Apr 2025

Gail

Place is just OK. The breakfast is mediocre, the wi-fi is sparse, and the TV in our room did not work.

Leisure Family

10/10

Exceptional

16 Apr 2025

Judith

We always stay here when in Gallatin Tn. It is always a good choice.

Partner

8/10

Excellent

18 Feb 2025

Steven

No special request

Had a special request that wasn’t completed other than that not a bad stay

Partner

4/10

Poor

04 Jan 2025

Verified traveler

No breakfast

There was no breakfast and no service in the morning.

Friends_and_family Family

10/10

Exceptional

19 Nov 2024

jessica

nice, clean, modern, comfy

Leisure Pet

10/10

Exceptional

15 Nov 2024

Daniel

Nice place to stay

Leisure Partner

10/10

Exceptional

27 Oct 2024

Theodore

The A/C was cold like it should be, the beds were excellent, the shower water pressure was outstanding and the towels were super super soft!

Business_and_leisure Friends

6/10

Pleasant

01 Oct 2024

Jamie

Quiet room, comfortable/firm beds. Friendly staff. Pool was closed, staff stated it was to save money but this was not known when booking the reservation. Hot breakfast does not offer many healthy options.

10/10

Exceptional

29 Sep 2024

Dixie

Really nice time, clean room, very happy

Leisure Family

10/10

Exceptional

24 Sep 2024

Jodi

Pleasantly surprised

Pleasantly pleased with our accommodations. Clean room, comfortable bed, and safe environment.

Partner

10/10

Exceptional

23 Sep 2024

Rinda

My Gallatin TN stay Sep2024

We had a very pleasant stay at the Baymont in Gallatin, TN. The desk clerk greeted me with a smile and was very helpful and courteous, as well as polite. Our room was spacious, very clean, we had more towels than needed :) and there were several free movie channels to watch after unwinding from our day a big family gathering. I would stay here again, if needed, and I have no problem recommending other travelers check out this motel as well. It was easy to check out too as I used the online check out when presented for me to do so.
No issues from me and mine.

Friends_and_family Family

8/10

Excellent

12 Sep 2024

Kenneth

Close to the areas we needed

2/10

Poor

10 Sep 2024

Verified traveler

One room smelled like cigarette smoke and had to buy a fan to get the air to other side of room because of the wall blocking ac and tub had black specs coming out from jets the other room we had smelled like weed pool was closed and you could hear pipes banging in walls when people on second floor were running water

Friends_and_family Family

2/10

Poor

09 Sep 2024

Patricia

The air conditioning was off so it was over 90 degrees in the room. They said the pool was open but when we got there it was shut down the whole time. The staff followed you around and that was very uncomfortable. Would not recommend this motel for anyone. Did not feel safe or comfortable at all.

Leisure

8/10

Excellent

24 Aug 2024

Anthony

The doors open to the outside. In summertime if you have to go to sleep before it gets dark, don’t get a room by the pool.

Business_and_leisure Partner

8/10

Excellent

24 Aug 2024

Anthony

The doors open to the outside. If you have to go to sleep before dark in the summertime don’t get a room by the pool.

Business_and_leisure Partner

10/10

Exceptional

28 Jul 2024

Vicki

It was close to restaurants and the parking was well lit at night. It was also clean and well managed.

Leisure Partner

2/10

Poor

27 Jul 2024

Clint

Property cancelled stating they didn’t honor the Expedia deal . Drove from Independence,Mo to Gallatin ,Tennessee to find out no hotel room no notice . I’m very lucky my sister has a property in Tennessee about 30 minutes away or my husband kids and I would have been completely screwed. I’m still waiting on a refund a week later will never give them another try . I’m out money and everything about to seek legal assistance. Very displeased and will never give them any business.

Leisure Family_with_children

10/10

Exceptional

21 Jul 2024

Lisa

Enjoyed my stay. Staff was friendly and helpful.

Business_and_leisure Friends

2/10

Poor

30 Jun 2024

David

Never stay here ever again

The room had a bad smell of food almost like it was a commercial kitchen that hadn’t been cleaned. The floors appear to have never been mopped, because my kids feet turned black from them walking on them and when a little bit of water spilled we used a wash cloth to clean it and the rag turned black. The smell from the room air conditioner/heater was so bad we had to sleep with it off. Also requested a crib before we got there and when I asked for one they said they didn’t have any even though there site says they do.

Friends_and_family Family

4/10

Poor

29 Jun 2024

Melissa

The room was hot; thermostat set at 61 degrees. Lots of people talking outside and walking along the walk way. Carpet was dirty. Website said room could accomadate 5 people and it did not.

Friends_and_family Family

2/10

Poor

23 Jun 2024

Elisa

I would never stay there again , first of all it was hot and the window unit didn’t work, we had to sleep in the floor close to the unit . When my husband went to get stuff from the car on his way back to the room a prostitut follow him to the room . He didn’t noticed her till he close the door and she try to get in to the room, when she saw my kids and me she turn around and leave

Family_with_children

6/10

Pleasant

13 Jun 2024

Jennifer

The staff was friendly enough but I feel like a lot was lacking. The room definitely needed a better clean. The floor didn’t appear to be dirty, but I had dropped some water on the floor and used a hand towel to dry it, the white towel came up black. From there on out our feet were consistently black walking on the floor. There were curly dark hairs left on the top of the hair dryer mounted on the wall. Another issue we had was the breakfast. We try to choose hotels with hot breakfast to save on price, but it didn’t this time because we went out 2 of the 3 mornings due to the powdered eggs that look like they were made many hours earlier, were luke warm, and chunks floating in water. There were rarely more than 3 mini muffins in the container at a time. Every morning there was supposed to be sausage but it was usually empty until the staff were asked to bring more, where they bring a plate of cold sausages, heat in the microwave, then toss in the (again) luke warm warmer. The pool was very nice and clean, but they do not leave towels in the pool area, you have to go to the front desk to ask for it. Also, this place is obviously where any travel workers go because the place was filled with construction workers that stayed outside the rooms and in the parking lot all evening drinking and smoking.

Business_and_leisure Family

8/10

Excellent

02 Jun 2024

Mark

Change of plans

After a rainy afternoon of youth lacrosse games. My accusations at a friends’ were too far to drive after a long drive. Fortunately this motel had rooms at a reasonable price with no frills. It’s was clean and quiet and within a short distance of several food choices. Room a bit stuffy at first, but the AC made short work of the temperature. It all made for a good a sound sleep.

Friends_and_family Family

4/10

Poor

31 May 2024

Verified traveler

Average at best

It was ok, probably wouldn’t stay again. Room was not near as clean as it could be. The pool was nice.

Partner

8/10

Excellent

21 May 2024

Kiersten

This property was clean and quiet. Decent accommodations. Nice for a quick stay.

Leisure Family_with_children

10/10

Exceptional

11 May 2024

Mary

Comfortable & clean but an older building. Staff I talked with were polite.

2/10

Poor

08 May 2024

Mike

The property is fine. It’s Expedia that doesn’t speak English.

Business

10/10

Exceptional

08 May 2024

Aaron

Great stay. Comfortable beds

Self

4/10

Poor

06 May 2024

Gary

Disappointing

Paid a little more to stay here because they advertised a pool and looked to have a good breakfast. The pool was locked and unavailable. At breakfast they apologized for not having any eggs or sausage as they didn't receive the delivery. Therefore the breakfast was pitiful. Overall, disappointing.

Partner

10/10

Exceptional

22 Apr 2024

Jade

Pretty clean and great affordable stay. Spacious and big beds

Leisure Friends

8/10

Excellent

21 Apr 2024

Ann

I was able to stay on the lower level

Business_and_leisure Family

10/10

Exceptional

30 Mar 2024

Brooke

The beds were very comfortable!!

Leisure Family_with_children

4/10

Poor

25 Mar 2024

Gordon

Dresser drawers broken. Bed incredibly uncomfortable. Just rundown and tacky

Business Family

6/10

Pleasant

12 Mar 2024

Randa

This property was ok, just a place to sleep for us

Leisure Family_with_children

10/10

Exceptional

12 Jan 2024

Lorenzo

Easy goin

Business Partner

2/10

Poor

09 Jan 2024

Chad

Stay a few days and was going to extend our stay another day. I spoke with the front desk and they said if we book another day online it’s a $20 early check in fee which didn’t make sense since we had been there wanted me to come do it thru them. Discussed it with my girl friend we had a $50 voucher on our Expedia rewards and even after covering the $20 fee it still made a better financial decision to do it on line and just pay the early check in fee so booked the room another night $104 couldn’t pay the $20 fee on Expedia so went to the front desk my girl had the $20 and she asked him to just clarify exactly why there’s this fee. And he had a melt down thankfully he directed it all at me even though I hadn’t said one word, and not her because how he acted would have been a problem! I asked him what I had done and he said he wasn’t obligated to honor the reservation or refund the money. I really didn’t know what to say except we just come down here to give you that 20 that’s all what is this and he told us to leave or he ways calling the cops I had a DNR do not rent!????? Now explain to me if I had a DNF for who knows what cause I sure have no idea I’ve never been kicked out, caused a scene, been arrested or anything not only from this hotel but from any hotel ever. If I supposedly had this DNR why were you renting to me in first place. We have like few min to pack up everything in our room or he was gonna have us arrested trespassing. He refused to refund our money!

Leisure Partner

8/10

Excellent

06 Jan 2024

Sherrie

Only issues I had was not being able to park in front of my room. And house keeping knocking and opening my room.door at 10am when checkout isnt until 11. I was still asleep in my bed.. no one should be opening my door till they know Im checked out. Period.

Leisure Self

6/10

Pleasant

13 Dec 2023

Mary

Very basic. No frills. Thin towels & mismatched. Tiny bath/face soap. Leak in bathroom ceiling. Breakfast was continental. No hot foods. Not the 7.2 rating given on Expedia or Bookings.

Leisure Partner

6/10

Pleasant

07 Dec 2023

Frederick

The hotel is older, but in good shape. Rooms are larger than most hotels. But, supplies are in short supply; they give you a sliver of soap, you have to ask for replacement toilet paper. If you are not ready to have your room cleaned with their first pass, they do not return. Location is close to shopping and restaurants . But, we could hear trains running all night. Felt like new ownership that hadn’t got a handle on how to run the business. People were very nice.

Leisure Partner

10/10

Exceptional

29 Nov 2023

Elizabeth

Enjoyed my stay will plan to stay here again when I am visiting my daughter again.

Leisure Self

6/10

Pleasant

21 Nov 2023

Heather

We were told breakfast is served from 5am-9am and Sunday there was nothing beside juice and coffee.
We kept our Do NOT Disturb on door and even told housekeeping that was outside we didn’t want anyone in the room. We came back later that night only to find out someone was in our room.

Leisure Family

4/10

Poor

17 Sep 2023

Amanda

Disappointed

The front desk was rude at check in and check out (two different people). Refused a late check out even with a fee. Called an hour and a half before check out to remind us of check out time.

Business

6/10

Pleasant

02 Sep 2023

Monte

Very marginal.

6/10

Pleasant

24 Aug 2023

Michael

Unique in that there were a total of 4 units occupied out of about 150 in the entire place on a Friday night. Curious. Unique also was the fact that there was absolutely no staff in or around the office till about 15-20 minutes after I arrived. The lone lady had had to go out to get a take away meal. She seemed to be the only staff person there and was there overnight. A morning wake up call that I requested for 7:45 was never made. The 'free breakfast' was minimal and poor overall. Certainly not what I was expecting for this place. MSP

Business_and_leisure Self

8/10

Excellent

19 Aug 2023

Deborah

That’s were comfortable room was clean it was easy convenient close to dining front desk was helpful and I would stay there again