Fairfield Inn Suites By Marriott Nashville Henders

United States , Nashville - TN
BEAVERCREEK, 303 Indian Lake Boulevard
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100 reviews shown

8/10

Excellent

22 Mar 2026

Sharon

We were in an ADA room .. the lever to make the water go from bath to shower was broken . So no showers for us.
Otherwise, the place was great and Ebony, the manager was extremely helpful.

Friends_and_family Family

10/10

Exceptional

13 Mar 2026

Kathryn

Took the grandkids to this hotel because of the indoor pool. The rooms are older but the beds were comfortable. The room had a small fridge, small microwave and a coffee pot. Breakfast was included. Overall great stay.

Friends_and_family Family

2/10

Poor

08 Mar 2026

Scott

The first room we stayed in had a broken tub faucet handle, which they had us moved to a different room. A nice gesture considering it was something out of our control. We were looking forward to a hot shower considering the spa they offered was not working and the indoor pool was ice cold.

We slept well, the rooms were quaint, and the breakfast almost made up for the crazy night before. Until we got home and was charged the incidentals fee apparently to fix their broken faucet. Something that would have easily been noted by a housekeeper prior and the room not bookable until it was fixed.

I've tried contacting the hotel, and calling their 800 number which gives you too an AI driven answering service that won't accept the itinerary number you're trying to give.

Long story short, it seems if you want to have an experience where the hotel keeps on giving after you've left-This is the place to stay! I hope we see resolution, but so far all I've been given is people who don't want to deal with it, and give us another dead end number to call

Friends_and_family Family

6/10

Pleasant

01 Feb 2026

Kimberly

Room was ok. Not much cleaning service

Business

8/10

Excellent

29 Jan 2026

Robert

Room was clean. Staff was pleasant.

6/10

Pleasant

23 Jan 2026

Timothy

Room was OK, Pool out of service, ice machine didn't work on my floor and the breakfast was subpar. Called for a reservation a couple of days later, on a Wednesday, and the same room was fifty dollars higher. The only reason I wanted to stay there was that it was close to the venue that I was attending.

Business_and_leisure Self

2/10

Poor

17 Jan 2026

Jennifer L

The entire hotel was run down. When they showed me to my room, they walked past a big hole in the ceiling where water was coming out into a bucket and acted like that was totally normal. They had literally NO HOT WATER! I had to scramble to change hotels and at least they were kind and helpful with refunding me through Expedia. It was awful.

Self

6/10

Pleasant

01 Jan 2026

Edith

In the first room assigned, the TV did not work. Was moved to a different room. In that room the microwave and refrigerator did not work. I could not warm up my pizza or keep cold drinks. For the money i paid to stay there, the appliances should have been in working order.

Family

6/10

Pleasant

31 Dec 2025

Ann

We were very disappointed that the pool was not open, since thats the reason we booked a room there, so our grandsons could come over and swim. HOWEVER, the woman at the front desk was so kind. She helped us find another place to stay that had a pool and let us cancel our room there. I know these things hapoen, but she made it as easy on us as it could be. We will.be coming back. 🙂

10/10

Exceptional

31 Dec 2025

Monica

All was well

Family

2/10

Poor

30 Dec 2025

Amanda

We came here out of the way just for the pool and hot tub. We got there and the pool and hot tub was down. Then the breakfast didnt start until 630. Ive never stayed somewhere it didnt start at 530 or 6. We had to get on the road so we left without breakfast. I dont care about the breakfast my kids were devastated no pool. We drove an extra 40 mins for this only because of the pool.

Friends_and_family Family

8/10

Excellent

28 Dec 2025

john

Room was clean and had a nice shower, decorations was simple. Breakfast was hot and the server was friendly and keeping things stocked. Hotel was quiet and had great location directly behind Jonathan's.

Partner

10/10

Exceptional

04 Dec 2025

John

average rooms, average restaurant. Great staff excellent location

Leisure Partner

10/10

Exceptional

26 Nov 2025

Samran

Great Staff!

Leisure Self

10/10

Exceptional

22 Nov 2025

Stephen

Clean room, great staff

Friends_and_family Family

4/10

Poor

19 Nov 2025

Shane

bathroom counter her was broken and bathroom door did not close properly. Advised front desk 3 times, nothing was done. Broken piece of counter nearly fell on my wife's foot. Room was only cleaned once...... The ladies who worked the front desk were very polite and apologetic. The two gentlemen we dealt with during the evening, could care less about our concerns...... Nothing was done to correct t our concerns nor was any discount or refund offer, just basically a \"oh well\" type attitude......... VERY DISAPPOINTING.

Friends_and_family Family

10/10

Exceptional

14 Nov 2025

Charles

Breakfast was good,, didn’t use pool or hot tub ,, staff was great

Leisure Partner

10/10

Exceptional

11 Nov 2025

Roger

Clean
Quiet

Business

8/10

Excellent

10 Nov 2025

Adalla

Hot Breakfast was excellent! Room was clean. Unfortunately, we had one night that we didn’t have hot water. Cold shower!

Leisure Family

4/10

Poor

01 Nov 2025

Daniel

There was no hot water the whole time so couldn’t take a shower. Told them each day and it never worked

Business Family

6/10

Pleasant

26 Oct 2025

Judy

Delay in room being ready, doors didn’t close

Friends_and_family Family

8/10

Excellent

26 Oct 2025

Kim

I would like to see some bacon pancakes fruit

Leisure Family

10/10

Exceptional

23 Oct 2025

Mary

Awesome location, lots of options for dining and Sam’s club right next door

Business

8/10

Excellent

22 Oct 2025

Judy

The room was clean. Breakfast was very good. Hot tub was great! We enjoyed the pool as well.

Partner

10/10

Exceptional

22 Oct 2025

Lindsay

8/10

Excellent

16 Oct 2025

Robert

This location is showing wear and tear. The staff is excellent. Good
Location

Friends_and_family Family

10/10

Exceptional

12 Oct 2025

Kasey

Everything was great

Business Partner

4/10

Poor

12 Oct 2025

Laura

Arrived around 9pm to a kind and friendly staff, left immediately to get dinner without going to room. Returned to discover the A/C was not functioning in the room. Staff attempted to get it started then had to clean a room for us to move to. Upon entering this room the lamp and plugs between beds was not working. We found plugs in other places and made do. The morning staff was rude, short and unfriendly when one of our guest was having a minor medical issue in the lobby and we asked for a washcloth. We were overall very disappointed in the beds and the quality of the rooms. I do not recommend this hotel.

Business_and_leisure Friends

10/10

Exceptional

05 Oct 2025

Anna or David

Great stay

Next best thing to being at home. There’s also a friendly staff. Cleanliness is top notch too.

Partner

6/10

Pleasant

26 Sep 2025

Daniel

I have stayed here 3 times in 6 month and they advertise accessibility but have yet to fix their pool lifts and don’t have much choice regarding accessible rooms.

Business_and_leisure Family

10/10

Exceptional

20 Sep 2025

Peter

Staff was friendly and helpful. Site and rooms were clean.

4/10

Poor

10 Sep 2025

MIGDALIA

I loved the location and the hotel was nice till i open my room door. It was clean but it had a very strong smell. It was a handicap room and i think there was an accident that happen and tried very hard toclean it, but left a strong chemical smell.

Leisure Family

8/10

Excellent

08 Sep 2025

Noemi

Very clean and breakfast was nice. I loved how they had many stores surrounding

10/10

Exceptional

06 Sep 2025

John V.

Nice hotel. Very clean. Many shopping options within walking distance

Business_and_leisure Self

10/10

Exceptional

28 Aug 2025

LAURIE

This hotel was great. The location was also great for having many restaurant options nearby and it was convenient for other areas we were going to.

Friends_and_family Family

6/10

Pleasant

09 Aug 2025

Marcus

Pillow are terrible, and the matress is worn out to the point there are rounding off at the ends. So youll fall off the beds if your not comfortable. Should have went to the Holiday Inn.

Leisure Family

10/10

Exceptional

08 Aug 2025

SONJA

GREAT STAFF WITH EXCELLENT CUSTOMER SERVICE.

Leisure Partner

10/10

Exceptional

29 Jul 2025

Janice

Convenient to airport. Staff very helpful and friendly.

Leisure Family

10/10

Exceptional

19 Jul 2025

Mandy

Very convenient to local things to do.

10/10

Exceptional

18 Jul 2025

Martha

So close to shopping and restaurants. Everything was clean. Safe area.

Leisure Friends

10/10

Exceptional

19 Jun 2025

Shawna

Was clean. Staff was very nice. Convenient to everything!

Leisure Partner

10/10

Exceptional

14 Jun 2025

Gary

Staff was very friendly.

Leisure Family

6/10

Pleasant

09 Jun 2025

Shari

Our room was oversold so we had to take a less convenient room with no comp offered. Room was frigid at any setting and only one elevator was working and was super slow.

Leisure Family

6/10

Pleasant

03 Jun 2025

Dawn

The breakfast was not the best verses other hotels. Certain items were burnt, and cooking waffles did not work. Very disappointing that the pool had to be shut down twice during our stay as the drainage system did not work properly to keep the area from flooding. When you have a full hotel due to various tournaments, with kids, this was not good. There should have been some type of compensation made to your guest. My air conditioning was very loud and even after reporting it, nothing was done. Not an overall great experience.

Friends_and_family Family

10/10

Exceptional

28 May 2025

Danna

Indoor pool and jacuzzi

Leisure Self

6/10

Pleasant

25 May 2025

Daniel

The staff were friendly, breakfasts were great hotel was clean. The only thing I didn’t like was I had booked this hotel because they have an accessible lift for the pool. When I booked the room I had called about it and the front desk person stated that they worked. When I got to the hotel they stated that the batteries didn’t work and they ordered new ones. I had a 5 night stay and extended my stay 4 more days. When I left they still didn’t have the batteries. If I would have known I would have booked a room at a hotel that truly had an accessible pool.

Leisure Partner

10/10

Exceptional

21 May 2025

Patricia

Wonderful staff that are attentive and friendly all throughout our stay. Definitely will be recommending and visiting on later trips.

Leisure Family

8/10

Excellent

19 May 2025

Jennifer

I like the location right off the 386. So close to so many restaurants and shopping. Shell gas station just right down the road. Sam’s Club right next door within walking distance. Property was a little dated. The shower faucet was a little weird to get used to. Small indoor pool and hot tub. But nice to have those things there. Great continental breakfast included. I booked through Expedia hoping for the 2 queen with sofa sleeper but was given just a 2 queen bedroom instead. It was convenient to get around to things in the area. Pretty quiet location. A couple of nights could hear people in next room talking and one night we heard what sounded like someone throwing furniture or something around in the room next door for what seemed like an hour. Overall pretty good experience and employees were very nice and accommodating. Cleaning crew did a great job with our room. I would book there again.

Leisure Family

8/10

Excellent

10 May 2025

Kathleen

Breakfast could be better. Eggs and sausage poor quality

6/10

Pleasant

19 Apr 2025

Eli

We were pleased to find new or recently updated facility. The staff members were polite and friendly. The issues we encountered were with the maintenance of the facility. The elevator had serious problems with a loud bang and a few inch drop when it goes to the top floor. The spa water level was well below normal. Breakfast equipment was constantly inoperable. The front desk staff was amazing in trying to help but it sounded like management refuses to address known and ongoing issues.

Leisure Family

2/10

Poor

07 Apr 2025

Verified traveler

No power, constant fire alarm

No power to the entire hotel. This was not the fault of the hotel as there were storms going through, but to not have hot water or the ability to see, and no way to change my reservation, I was stuck. There was also a leak in either the AC unit or the window from the rain, as the carpet was soaked in about half of the room. With no AC, sleep was a little difficult, but when I finally got there, the fire alarm started to malfunction and went off and on for roughly an hour around midnight. I've never had a worse experience in trying to get a little rest when out of town in my life.

Business

10/10

Exceptional

29 Mar 2025

Thomas

Great hotel in a nice town

Leisure Family

10/10

Exceptional

23 Mar 2025

Brandi

The lady at the front desk during check in (3p CST), was super friendly, nice, and quick with our check in. The hotel had great amenities! The pool, hot tub, and gym were a nice size and clean! The lobby was elegant and clean. The breakfast was amazing as well! The location of the hotel was great! Everything just a small walk away. It was really close to the bypass. I was worried since it was so close that it would be noisy from the cars driving by, but I did not hear a thing! I highly recommend this hotel. This was the best hotel experience I have ever had!

Leisure Family_with_children

10/10

Exceptional

19 Mar 2025

Jane

Very convenient to town. A lot of places to eat and shop within walking distance. New pool with actual working disability swing chair.

Friends_and_family Family

6/10

Pleasant

15 Mar 2025

Rachel

The hot tub wasn’t hot and was absolutely freezing but the pool was at least hot. Kinda disappointing as I wanted to relax in the hot tub.

Family

6/10

Pleasant

03 Mar 2025

Michael

4/10

Poor

02 Mar 2025

Lori

Service

I made my reservation a hour before I arrived at the hotel and the front desk said they did not have it. I showed them my phone with the conf number. She said it still hasn’t come through. She said I could call hotels.com. She finally called and I got to check in after waiting about 15 minutes. The refrigerator didn’t work. Shower didn’t get hot enough. The bed was not comfortable like most Marriotts I stay at. I was really disappointed. The breakfast lady was super sweet.

Friends_and_family Family

6/10

Pleasant

22 Feb 2025

donna

Before you book, check to see if the pool and hot tub are closed. It was closed the week I was there. I reserved the room for its amenities. No computer and printer set up for guests. Breakfast was delicious every day and the hostess was fantastic and hard working! The dinning area was under repair so we had to eat in our room 5 out of 8 days. Minimal hot water room 125. However, management moved us to room 126.
Expedia made aware, compensated with $163.00 gold cash. I wasn’t planning on using Expedia again due to their rules. I have stayed at Fairfield Inn at least 4 times. This was the worst for me due to disappointment of no amenities and with out a partial reimbursement

Leisure Family

4/10

Poor

15 Feb 2025

Hillary

I specifically chose this hotel because of the hot tub, if the hot tub/pool is not working this should be told. Then I booked a king size bed and got 2 queens... if i wanted queens i would have booked queens!!!!

Leisure Partner

10/10

Exceptional

02 Feb 2025

Augustina

Very clean

Leisure Family_with_children

10/10

Exceptional

02 Feb 2025

Travel

Perfect hotel for work trip.

10/10

Exceptional

24 Dec 2024

Eugene

Excellent Staff

Business_and_leisure Family

8/10

Excellent

06 Dec 2024

steven

Was fine. The room was quiet

8/10

Excellent

23 Nov 2024

Joseph

Trouble, free stay, good breakfast, nice people, no problems. Water pressure wasn't great, but not really complaining about that.

Leisure Partner

6/10

Pleasant

10 Nov 2024

Wayne

Not great, but not bad

Disappointed the jacuzzi tub was closed for maintenance. Food was meh.

Partner

10/10

Exceptional

03 Nov 2024

Sheron

Exceptional room!

We have stayed at this hotel on several occasions,
visiting, with our family in Tenn. We like to get our own room rather than stay with them, as it gives us more privacy. By far, this has been the best room for us. They are always extremely clean. The beds were so comfortable, as we both have bad backs. We like the king better than the 2 doubles as it gave us more room with a couch, chair & 2nd tv. Our son & grandson were able to come & watch football with my husband in comfort. Everyone was really friendly also. Great free continental breakfast. Really nice hotel!

Friends_and_family Family

10/10

Exceptional

03 Nov 2024

Jay

Room was quiet even though large group kids were there. Only noticed mildew behind chalk in shower, otherwise room was very clean. The pool was nice and warm.

10/10

Exceptional

31 Oct 2024

Victor

Great stay!

Very clean, spacious, good breakfast, easy sign in and out, helpful staff.

Partner

6/10

Pleasant

28 Oct 2024

James

Location = A+, Staff = A+, HVAC = D-

Great location and Friendly staff who were willing to help accommodate a room change after the first room 215 hvac unit was very noisy and room had a strong smell of bleach. We tried room 310 and that hvac unit was not working. Unit was set on 65 and it was hot in that room. We then moved to 319 were the hvac worked and wasnt quite as noisy but it had a faint smell of smoke. We just settled with the smoke smell and quiet hvac. The front desk and maintenance personnel were very accommodating but for a Fairfield Marriot property, it needs work. Looks great from the outside and in a great location and evn though the staff was awesome, I would not stay here again

Friends_and_family Family

6/10

Pleasant

15 Oct 2024

Charles

All was good but we chose this hotel for the hot tub and pool but was broken down entire 4 day stay

Leisure Family

6/10

Pleasant

07 Oct 2024

Anthony

Everyone was very nice. The room though was sub standard. The AC was noisy and the refrigerator in the room did not work. Only found out in the next day when I opened it and my food was spoiled and it stunk up the room.

Business_and_leisure Self

10/10

Exceptional

07 Oct 2024

Eric

nice

Leisure Family

10/10

Exceptional

07 Oct 2024

Eric

Nice

Leisure Family

10/10

Exceptional

06 Oct 2024

Steven

Awesome

The room was in immaculate condition and vert clean. The A/C worked great, the bed was comfortable. The breakfast was very good. The staff was very helpful and friendly.
The Fairfield was in a very covenient location to places to eat, shops, an roadways

Business Self

10/10

Exceptional

01 Oct 2024

Leanne

Great location, friendly staff and clean rooms. Breakfast was ok, it was the same thing everyday so that wasn’t great I was there for 6 nights. Had a guest laundry $2 for a wash and $2 for dry so pretty good. The pool was good and gym were good. The only thing that wasn’t great is the carpet in the room, I don’t know what it is with hotels and carpets but the carpet is always sticky and just not pleasant to walk on.

Leisure Family

8/10

Excellent

21 Sep 2024

louis

Very nice with friendly staff. Easy access to dining and shopping in the area.

Leisure Family

10/10

Exceptional

12 Sep 2024

Ruth

It was a very pleasant stay. Everything was nice & clean.

Partner

8/10

Excellent

17 Aug 2024

Andrew

Only hiccup was the computer system wouldn’t let the ladies check me in. The front desk lady (Heather) was great and friendly and very accommodating! Everything else was great.

Leisure Partner

10/10

Exceptional

17 Aug 2024

Michael

Staff was great.

Leisure Partner

6/10

Pleasant

12 Aug 2024

Lenette

There was a musty smell in our room, and the carpet was soaked in front of the A/C unit. The excellent front desk staff helped us change rooms. However, the 2nd room had an uneven tile at the bathroom door, so we couldn't shut that door, and had to be careful not to trip on the lifted tile.

Business_and_leisure Family

8/10

Excellent

12 Aug 2024

Verified traveler

Good enough for a budget stay

Good budget hotel. Breakfast was included buffet and was good enough. Room definitely could be updated. Clean bathroom and nice shower water pressure. Kinda had a musty smell but not horrible.

Friends_and_family Family

4/10

Poor

08 Aug 2024

Stephanie

The curtains had what looked like blood stain on them and dead bugs. The curtains were broken and the wand to pull the nighttime curtain was completely ripped off an left laying by the window. Random bug in the room. Also the jacuzzi was cold not warm but COLD! Ladder to the pool was broken and concrete pieces at bottom of the pool. Never mentioned charging us a holding fee uncase we break anything.....I think they have enough issues not to worry about me breaking someone.

Leisure Family

10/10

Exceptional

30 Jul 2024

Cindy

The staff was accommodating, but after a few days, my a/c stopped working late in the evening. They immediately gave us another room.

Business_and_leisure Family

2/10

Poor

22 Jul 2024

Verified traveler

Ants, roaches!, no hot water, poor customer service, and to top it off no refunds for roaches in rooms.

Friends_and_family Friends

6/10

Pleasant

09 Jul 2024

Richard

Nothing to brag about

Pool was closed for most of my stay. Front desk was often left unattended. Low water flow in shower.

Friends_and_family Friends

2/10

Poor

25 Jun 2024

Ashley

Curtains broke. Room smelled bad. I reserved 2 queens but got a king.

10/10

Exceptional

13 Jun 2024

Vickie

Great

The hotel was great! Very friendly staff. The only thing I suggest is to add gravy and biscuits to the breakfast and rearrange so that the waffle maker is not holding up the line for the hot breakfast.

Friends_and_family Family

8/10

Excellent

13 Jun 2024

LAURA

Good stay parking lot is a little crazy

Leisure Family

10/10

Exceptional

10 Jun 2024

Isabel

Great place to stay

Our stay was wonderful at this hotel. Heather & Ebony were great at allowing us to see the rooms before booking to ensure that there was no \"wet dog\" smell as experienced at 2 other hotels in the area. Rooms were very clean & had no bad odor. Gracias Elsie por tomar tu trabajo con seriedad para que las habitaciones esten como si estuviera en casa. (Thank you Elsie for taking your job seriously so that the room are as clean as if in our own homes.)
Breakfast was the best that I've had at any hotel that offered free breakfast. I didn't use the pool but I checked it out & it was very clean. I didnt use the workout room either but it had enough equipment for a simple workout with weights & treadmill. This hotel is located in a perfect area surrounded by stores & restaurants within walking distance distance. My only complaint was that the bed was too soft for me but my husband & son slept very well in the bed.

Friends_and_family Family

8/10

Excellent

22 May 2024

sheron

Disappointed for the price!

The room was a little smaller with the one king bed - the bathroom was huge, but had problems with the shower - it was a handicapped shower and the first night my husband turned on the H20 full speed & the H20 ran all over the bathroom. Maintenance did come following morning, but could not fix it while we were in room & no other rooms were available. The rest of the time (4 days) we took showers with low water pressure! Otherwise, the room was very clean, the breakfast was wonderful and the service was good!

Partner

6/10

Pleasant

18 May 2024

Kim

Fan motor of HVAC was defective and made loud shrieking noise...Maintenance couldn't repair and no other room available ....With fan off room temperature was warm and uncomfortable...but bearable..

Business_and_leisure Family

8/10

Excellent

11 May 2024

JOANN

The young desk clerk was very nice and accommodating. The hot tub was not working, and the clerk explained there's very few companies in TN who could it. Doesn't help when you plan your stay for a hotel because they advertise a hot tub. The water temperature in the pool wasn't comfortable. The refrigerator wasn't working properly, the toilet ran, and there were several huge stinkbugs in the room.

Other than that, the hotel was in a great location--safe and easy access to the highway.

Leisure Family

10/10

Exceptional

28 Apr 2024

Virginia

A little too expensive for short stip over

Self

8/10

Excellent

25 Apr 2024

Andrea

Overall good stay. Shower did not always hot water.

Business Self

8/10

Excellent

23 Apr 2024

Krissi

Ok stay overall; breakfast was not good

Friends_and_family Family

10/10

Exceptional

14 Apr 2024

Jesus

The staff was really helpful and very attentive, great location with plenty of food options all around

Leisure Family

2/10

Poor

14 Apr 2024

Jay

Shower did not work and only produced hot water, also room was full of ants and got into some of our food that was stored in bags in the room. Overall, very bad experience and very little call to action from the hotel.

Friends_and_family Family

10/10

Exceptional

14 Apr 2024

Tamara

Quiet and convenient.

10/10

Exceptional

13 Apr 2024

Elizabeth

Whenever we visit family this is our favorite place to stay

Leisure Self