Club Wyndham Nashville

United States , Nashville - TN
NASHVILLE, 2415 Mcgavock Pike
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100 reviews shown

4/10

Poor

12 Mar 2026

Kim

After having such a high pressured sales presentation pitch at check in just to get your room key and then the multiple texts regarding the presentation pitch I would hope that you have at least returned the holds you placed on my credit card for $250 and the $40. The wifi was terribly inadequate for getting our remote work done during the stay if connected there was no signal and you could barely get a web page to pull up, the property is obviously older, many lights did not even work in the condo we stayed in leaving it very dimn through out the stay. Plug ins in through out the unit were old and worn out you could not plug things in without the power cord falling right back out. The entire plug in above the master bathroom vanity pushes into the wall when you try to plug anything in and seems very unsafe.

The outside property is very beautiful, quiet and this could be an amazing place to bring family and stay at but the combination of forcing you into a sales pitch at check in and then the room issues make it very less likely that we would return in the future. We were a late check in and the check in process should not have been a sales pitch at all we were travelling for work and this left a horrible impression.

Friends_and_family Friends

6/10

Pleasant

28 Feb 2026

Kandi

I suggested that they make sure all amenities, ie furnace, phone, dishwasher, are working before checking in guests.

10/10

Exceptional

22 Feb 2026

Melissa

Great amenities for the grandkids!!

Partner

8/10

Excellent

16 Feb 2026

Caroline

Room was nice, Angel in the office was amazing, friendly and very helpful. He went above and beyond with customer service!

10/10

Exceptional

04 Feb 2026

Lori

The room was amazing and the staff were as well.

8/10

Excellent

02 Feb 2026

Beth

The room was good. Needs some upgrades and maybe a good carpet cleaning. TV channels didn’t work

4/10

Poor

20 Jan 2026

Camille

Yes suite felt neglected, very old, noisy heat, snowy TV

Leisure

10/10

Exceptional

18 Dec 2025

Joseph

Clean rooms, good light, easy to find, and friendly staff. Made the stay for our recent conference at the nearby Convention Center relaxing and pleasant. Loved the large bathtub, too!

Business Self

10/10

Exceptional

15 Dec 2025

Sandra

The kitchen had everything I needed and it was nice to have in room laundry available.

Business Self

6/10

Pleasant

13 Dec 2025

Ronda

The room was old and really needed updated. We stayed 5 weeks before that and our room was a very nice room. This room was clean, staff is always great there.

10/10

Exceptional

09 Dec 2025

Mary

Yes, very clean. A little dated, but perfect for what we needed. Staff was very helpful and welcoming!

Leisure

10/10

Exceptional

20 Nov 2025

Alma

The room was clean

Friends_and_family Family

8/10

Excellent

02 Nov 2025

Gerald

It was fine. Decent location. Bed was nice and the kitchen was super handy as was the washer and dryer. We didn’t do any of the resort activities as we were out and about In Nashville.

On the downside, the balcony views are of the parking lots as far as I can tell. We were given an “accessible room” though we didn’t request. The shower fixtures were cracked and it leaked a bit. the soap dish was unstable and spun around. The drain in the middle of the bathroom floor had screw heads that were not flush so you had to be careful with bare feet.

Single sink bathroom with very little counter space though the bathroom itself was huge. I suspect this has more to do with being an accessibility room. The counters were low and I am a tall man so that was a mild inconvenience too. If you are tall, request to not have this type of room.

All in all a good experience at a reasonable price for all that is included.

Leisure Partner

10/10

Exceptional

23 Aug 2025

Tiffany

The staff was amazing

10/10

Exceptional

26 Mar 2025

Michael

Great place, nice grounds, great customer service

The accommodations were very nice. The unit I stayed in needs a little TLC, but otherwise the staff was very friendly, the grounds were clean and well maintained, and the unit was very nice. Very comfortable. Overall I would give this place 5-stars.

Business

10/10

Exceptional

10 Mar 2025

Margaret

It was amazing

Partner

10/10

Exceptional

25 Oct 2024

Alex

Amazing place except the fact they kept calling the room to get me to buy a timeshare. Annoying calls.

Leisure Family

10/10

Exceptional

22 May 2024

Audrey

Loved staying here!

Business_and_leisure Partner

8/10

Excellent

19 May 2024

Tracy

Staff were friendly. We especially enjoyed the pool line dance instructor. Rooms were clean but are due for an update.

Leisure Family

10/10

Exceptional

17 May 2024

marica

condo in nashville

perfect facility, perfect get away

Friends_and_family Friends

10/10

Exceptional

09 May 2024

Paula

This place as amazing home away from home.
Staff was extremely amazing would recommend this property to anyone.

Leisure Family

2/10

Poor

24 Feb 2024

Rocio

The lady that checked us in was rude and abrasive. Lack of customer service manners. The rest was average. They don't go the extra mile to accommodate you. We were told there was a shuttle to take us back from the Optey Olé concert and there was not one. Very bad experience.

10/10

Exceptional

10 Feb 2024

Jacque

Despite the booking agency overbooking requested room, staff went above & beyond to find us the right accommodations

Friends_and_family Family

8/10

Excellent

28 Oct 2023

Florida

There location of the resort is ideal, close to most places you'd want to see in Nashville. There's a lot of restaurants and shoos close by. The resort even offers shuttle service to downtown Nashville. The units are spacious but needs to be updated.

Leisure Family

8/10

Excellent

22 Oct 2023

Ruth

Since this is part of Club Wyndom's vacation club, the unit had a kitchenette and washer/dryer. It was very close to the Grand Ole Opry. They also had a shuttle (for a fee)to take guest to the downtown area.

Leisure Partner

2/10

Poor

06 Oct 2023

Vincent

This property is advertised as a \"resort\". There are NO Amenities at this facility. There is No restaurant !!! There is NO bar !!! There is no shuttle to anywhere !!! The staff, especially the concierge is unbelievably rude and discourteous. Do yourself a favor and avoid this place !!!

Leisure Family

10/10

Exceptional

13 Sep 2023

Deborah

We enjoyed our stay. Resort was easy to find, comfortable accommodation and great amenities. Resort feels safe and is well taken care of. Our unit well equipped and very comfortable. The only negative we experienced was with the shuttle to and from downtown. It was very busy and chaotic in line up to board. The drivers were very good and informative. Overall a excellent experience

Leisure Family

10/10

Exceptional

28 Aug 2023

Isaiah

Very clean facility

Leisure Self

4/10

Poor

05 Aug 2023

Jasen

The property was dated, the dishwasher had a terrible order coming from it. The furniture in the living area had large stains on it, the main shower had black mold around the bottom of it. The internet and TV did not work the entire week and when we asked to be moved to another building, the front desk said they couldn’t move us. The elevator in our building was also broken. We were supposed to get a refund from them and have called Chris multiple times for the last month and still haven’t received it. I would never stay at a Wyndham resort like this again.

Leisure Family

10/10

Exceptional

20 Jul 2023

Kimberly

Close to everything, but slightly off the beaten path. Rooms are spacious and clean with everything you need. I would definitely stay again.

Business Partner

2/10

Poor

01 Jul 2023

Karen

Totally disappointed

I rented a room st Wyndham of Nashville, they called me prior to arrival saying they were short staffed worried about clean rooms. When i arrived they told me they had overbooked. So my planned trip was to be putsourced to another hotel, no kitchenet, nothing comparable to what i rented. The staff told me this happens often. They totaly ruined my plans, A pre planned vacation 2 mts prior. With no courtesy call nothing. Will not book with them again

10/10

Exceptional

09 Jun 2023

Catherine

We know what to expect when we stay at a Wyndham hotel. Enjoy having the toaster, coffee machine, fridge, etc.

10/10

Exceptional

25 May 2023

Karlene

Great Accomodations

We enjoyed our accomodations at the Wyndham this past week while attending a local conference. Unfortunately the conference kept us busy and we were not able to enjoy the amenities and events offered but plan to return.

Business

8/10

Excellent

26 Mar 2023

Tanya

Felt very safe at this property. Loved that we were able to cook for ourselves if we wanted and the ability to do laundry.

Only wishes would be for the pool to be warmer and there to be either a broom dustpan and/or vacuum in the unit. Does not have a ton of amenities but with exploring the area it was ok.

Our family very much enjoyed our stay.

Leisure Family

2/10

Poor

18 Mar 2023

Jeff

Location was overbooked. Supposedly, I was moved to another property but nobody could figure out which one. Spent significant time on the phone sitting in the parking lot trying to resolve that issue leaving no time to get out that evening.

Leisure Partner

10/10

Exceptional

23 Feb 2023

Deb

Clean with all the amenities, very friendly and knowledgeable!

Leisure Partner

10/10

Exceptional

19 Feb 2023

Ashley

I thoroughly enjoyed myself. I only wish I could have enjoyed the jetted tub, that’s why I choose that particular room. The jets were too strong so it blew water everywhere. And it was at the hill line. That was my only issue. I loved everything else. It was clean, quiet, and private. Definitely want to come back.

Leisure Self

10/10

Exceptional

21 Nov 2022

Verified traveler

The room was totally comfortable quiet and I felt like I was at home in this room it was so big and comfy.

Friends_and_family Family

8/10

Excellent

09 Nov 2022

Donna

The staff were very friendly and helpful. The rooms were clean and perfect for our stay. The only downsize was we could hear our neighbors upstairs as they moved about.

Leisure Partner

8/10

Excellent

25 Dec 2021

David

Great time in Nashville!

The would have been excellent if I could have booked a two bedroom. Unfortunately they were all book up so I had to settle for the sofa bed. Other than that minor glitch in was an awesome trip!

Friends_and_family Family

8/10

Excellent

01 Dec 2021

Kent

Cold weekend in Nashville

Older facility being refreshed, comfortable but lots of consturaction noise. Parking near our room was hightly restricted. They allowed us a very late checkout. We didn't utlize any amenities.

Friends_and_family Family

10/10

Exceptional

12 Nov 2021

Kari

Great place to say private and out of the way yet easy access to all Nashville has to offer.

Leisure Family

8/10

Excellent

25 Aug 2021

LaShai

Great for a family getaway

My family enjoyed staying there. Close to food and attractions if you have to leave the site.

Friends_and_family Family

6/10

Pleasant

02 Aug 2021

Verified traveler

The property overall is nice. The accommodations were comfortable. There needs to be a thorough cleaning of all units to include dusting and spraying for pests. The exterior of the buildings (at least the one I stayed in) was covered in spiderwebs and the flying gnats were atrocious! They need to have regular pesticides sprayed around the facility. It just makes it seem, if there is no care as to what the exterior looks like, there must me some lack of care as to the interior cleaning as well. My friends unit was INFESTED with gnats and she had to be moved to a different room. How does that happen if the rooms are cleaned regularly? That was disappointing.

Leisure Friends

10/10

Exceptional

21 Jul 2021

Verified traveler

Beautiful hotel, very friendly and helpful staff. Bus to Music Row was perfect option!

Leisure Family

8/10

Excellent

13 Jun 2021

Verified traveler

Was a great alternative to expensive Nashville hotels. A bit of a drive to downtown but we’ll worth it if you have a car!

Business_and_leisure Family

2/10

Poor

29 May 2021

Verified traveler

The room that they gave us was absolutely disgusting. There were huge black spots of dirt or something all over the floor. Also, the floor felt very wet. When we arrived to the room the dishwasher was still going. The room wasn’t cleaned and the toilet seat had pee on it. Overall it was a terrible experience and I wouldn’t recommend it to anyone.

Leisure Family_with_children

10/10

Exceptional

05 May 2021

Verified traveler

I enjoyed the size and set up of the spacious comfortable rooms! They were clean and so was the property. The staff was friendly, attentive to our needs, and helpful with attractions for my family!

Leisure Family

10/10

Exceptional

27 Apr 2021

Verified traveler

Clean and quiet but close to events

Leisure Partner

10/10

Exceptional

13 Apr 2021

Verified traveler

Place was amazing BUT....
The PUSHY sales of timeshares makes me NEVER want to come back. UGH! asking question after question.

Business_and_leisure Family

10/10

Exceptional

08 Apr 2021

Verified traveler

Enjoyed our stay very much. The condo was perfect for the needs of our family of 6.

Leisure Family_with_children

10/10

Exceptional

02 Apr 2021

Cindy

Nashville is always a good idea

Very comfortable stay. Beautiful grounds. Helpful staff.

Friends_and_family Friends

10/10

Exceptional

01 Apr 2021

Verified traveler

Worked well for our group, aged 1 to 70. Swimming was a main attraction for us and it was the only place I could find in the area that had indoor and outdoor heated pools.

Leisure Family_with_children

8/10

Excellent

27 Mar 2021

Verified traveler

Liked having indoor and outdoor pools. Liked that it was close to the grand ole opry, and opry mills mall. Wished it would have had a basketball hoop for the kids. The room was nice but needed some carpet and a little bit of painting. It wasnt quite what was pictured, but much better than most places we have stayed.

Leisure Family

8/10

Excellent

23 Mar 2021

Verified traveler

The property was nice. They just need to do some remodeling in some places. Example the bathroom ceiling had some cracks in it along with the molding around the shower coming lose.

Friends_and_family Family_with_children

10/10

Exceptional

19 Mar 2021

Verified traveler

Great place to stay when visiting Nashville. Outside of all the noise and very quiet. Excellent accommodations large enough to just relax!

Leisure Family

10/10

Exceptional

18 Jan 2021

Anna

Absolutely wonderful

The reception we got was way above exceptional. The hospitality at Club Wyndham is the best I have ever encountered. The rooms are very clean and we'll stocked, and the beds are comfortable. If ever back to Nashville we will definitely stay again.

Business Family

10/10

Exceptional

05 Jan 2021

LeEtta

NYE/Birthday Trip..exceeded my expectations!

I had previously had a stay booked for a hotel downtown with a little less room..that cost almost as much as this one. I came across this twice & read reviews everywhere,most of which complained of the older rooms that weren’t renovated yet. When we arrived and saw the resort from the road..my kids and I lit up. This mini vacay was truly needed..& the resort itself is immaculate. Everyone was so helpful & kind..there is security soon as you enter,plus some that rides around as well..so you have nothing to worry about with parking. I requested top floor,double beds in a renovated room..& when we got there..I opened the door to a perfectly clean,spacious condo with balcony views,& everything we could possibly need. Front desk was always courteous,and reachable by text. We loved it so much that we hated to leave Sunday..my ONLY drawback with the resort is the checkout time of 10am. I truly wish it was 12pm! We will DEFINITELY be back..& hopefully once again,in a renovated room with awesome views. Huge thank you to everyone that made our stay a great one,and hats off to hotels.com for the great rates! I love it here,and you will too! DEFINITELY BOOK one! You will not be disappointed!

Friends_and_family Family

8/10

Excellent

30 Nov 2020

Verified traveler

Nice property but was located in older building this stay. It needs a bit of renovation. Newer buildings very nice.

Leisure Family

10/10

Exceptional

14 Oct 2020

Verified traveler

Fantastic room the layout was great the room was clean and it was quiet.

Leisure

8/10

Excellent

01 Oct 2020

Mary

Liked our unit on the ground floor, onky issue is the noise. There is no noise barriers, and staff start rolling carts around 0700 around the facility. It was vrry loud.

That said- the resort is in a great location and the staff are great.

The executive suite we stayed in was clean and fully stocked and quite comfortable.

Friends_and_family Family

2/10

Poor

16 Sep 2020

Chris

Did not like the pressured sales tactics to get you to go to some meeting about time shares. Total waste of our time. We didn’t go to the meeting, but we were still stuck in the lobby while checking in for like 30 minutes trying to be persuaded to go. Never again will we stay there.

Leisure Family

4/10

Poor

04 Jul 2020

chris

Definitely not what was advertised in the photos , staff was friendly but never gave me any detail or new rules regarding covid.... tried to go for a swim and got stopped and theu mentioned new times for pool concerning covid. Then went for a swim a few days later only to find out that we needed a reservation... they let us stay which was cool but i would've loved to know all the chages that were made regarding covid during out incoming/check in brief

Leisure Family_with_children

6/10

Pleasant

20 Mar 2020

Verified traveler

Condo bath tub is extremely outdated and slick when wet. Difficult to get out of. Other than that, the condo is nice. I'd return just not use the tub.

Leisure Family_with_children

10/10

Exceptional

11 Mar 2020

Verified traveler

Liked everything about the resort and staff very nice rooms,beds

2/10

Poor

09 Mar 2020

Verified traveler

The building I stayed in needs to be taking out of service and renovated. It had mold around the tub valve, mold around the celiac vents (more than one) torn furniture torn and stained curtains. The orange color of the unit looked like I stepped back into the 70's. It looked like a 70's Motel 6 not a Wyndhan. I have photo proof of the condition. The photos of the unit on the website are not even close to what we were rented.

Leisure Family

10/10

Exceptional

02 Mar 2020

Raul

Great place, great location. Don’t have their free breakfast for the hard sell time share pitch.

Friends_and_family Family

10/10

Exceptional

29 Feb 2020

Susan

Nice!

We enjoyed our stay and the location was perfect for visiting Opryland and the Opryland Hotel. The suite was a bit dated but clean and nice for the price. So nice to have a full refrigerator and separate bedroom. Also surprised when we realized we had a washer and dryer in the unit...awesome as we are travelling and needed to catch up on laundry! The wifi was a bit difficult to use, that could be better. The staff were wonderful...very friendly and so helpful!! Overall we would stay there again.

Partner

4/10

Poor

25 Feb 2020

Verified traveler

The property is outdated and dingy looking. The unit was not kept up very well.

Leisure Family

6/10

Pleasant

18 Feb 2020

Verified traveler

This is the 2nd time we have stayed at a Wyndam resort. I don't like that they harass you to join their time share. They also do not clean your room or give you more towels if you stay less than a week. We stayed for 6 days. We were disappointed for the amount of money we spent per night to stay with them.

Leisure Partner

10/10

Exceptional

16 Feb 2020

Verified traveler

Everyone was so pleasant and helpful. Our condo was much more then we expected, very clean and everything we needed was there.

Leisure Partner

8/10

Excellent

14 Feb 2020

Regan

We were told free WiFi when we checked in and initially it was free however, when we signed in the 2nd night we were told we would have to pay. Called the front desk they immediately transferred me to tech support somewhere in New York I believe and the lady said she could reset my device but had to pay 9.99 for the other devices. Called back to front desk and was immediately transferred again. Went ahead and paid the $9.99 needed to use the service but should have been no charge.

Business Partner

8/10

Excellent

14 Feb 2020

Verified traveler

I liked the facility and the shuttle to downtown. I should not have agreed to sit through long sales pitch for resort timeshare.

Leisure Self

4/10

Poor

08 Feb 2020

Jackie

We reserved a hotel room. What we got was a timeshare facility that was relentless in trying to sell us a timeshare. When we told them we were not going to do their presentation they were no longer willing to provide concierge services. I wanted to buy some tour tickets. When I told the gentleman that I was not interested in the presentation he told me he could not give me discounted tickets. I said that was fine I just want to buy them. He tossed the brochure across the counter at me and said \"you will need to call them directly then.\" The ad clearly states that this facility provides \"concierge and assistance with tickets and tours.\" We got neither. Then, we had an incident with the bathroom backing up in the middle of the night. The next day they sent in a plumber to fix the plumbing, but it was like pulling teeth to get them to remove the dirty towels (we used to mop the floor) and scrub the floors. The front desk staff was argumentative and rude.

Leisure Family

10/10

Exceptional

08 Feb 2020

Andre

Close to airport. Liked the 2 bedroom/ 2 bathroom with fully loaded kitchen. Very close to Ole Opry Mills Mall.

Business_and_leisure Family

8/10

Excellent

03 Feb 2020

Verified traveler

The rooms are great and we had a good time while there. We weren't able to use the facilities amenities due to our schedule but they looked great. The only problem is them trying to get you to tour and listen to their selling points. We have been through that before and it is never 90 minutes I don't care what kind of guarantee they give you. Don't fall for that is all I can say and continue to say No Thank You!

Friends_and_family Family

10/10

Exceptional

31 Jan 2020

Verified traveler

Amazing staff, clean areas, and comfortable living spaces.

Friends_and_family Family

10/10

Exceptional

29 Jan 2020

Verified traveler

ALL WAS GREAT. PROPERTY HAD SOME CONSTRUCTION GOING ON BUT WAS NOT A NUISANCE.

Leisure Partner

10/10

Exceptional

09 Jan 2020

Patricia

Nice visit

It was a comfortable unit with a great supply of needed item for the kitchen. Appreciate the cleanliness. Wish bathroom was larger. Appreciate the reduced price at that time.

Friends_and_family Family

10/10

Exceptional

04 Jan 2020

Nice getaway.

Nice and spacious! Shuttle service downtown was nice.

Business

10/10

Exceptional

17 Nov 2019

Verified traveler

Our stay was fantastic! The rooms were exceptionally priced for what we received! Service staff was very helpful and rooms were cleans. Would highly recommend and will plan on stour next time in Nashville.

Leisure Friends

6/10

Pleasant

05 Nov 2019

Terry

Staying at the Wyndham

Upon arrival our first assigned room was not suitable due to a lingering order. The hotel was very accommodating in moving us to another room.
Somewhat disappointed in the room versus what it appeared as on the web-site . Room was very \"tired\" looking and showed signs such as a dirty couch, several chips (broke ceramic) in the actual bathtub.
Small but annoying item was the lack of a mirror in the bedroom especially if you are sharing the place with another couple as we were.
Kitchenettes are very compact.
Having travelled a fair amount I would have ranked this below value based on amount paid.

Friends_and_family Family

10/10

Exceptional

25 Oct 2019

Verified traveler

Very pleasant experience...

Partner

6/10

Pleasant

18 Oct 2019

Verified traveler

The shower pressure and hot water in shower was non existent.
The carpet was stained and needed cleaning.
Curtains were dusty - needed dry cleaning.
Definitely not worth $210 a night!

Business Self

4/10

Poor

30 Sep 2019

Verified traveler

From the outside it looks very clean & very well kept. But as soon as we got to our room - my husband set a suitcase on a bed & the bed collapsed to the floor, the concierge gave us incorrect information on the hop-on-hop-off bus tour & our A/C stopped working day 3. It seemed it was one thing after another & when I said something at the front desk I was told “Well you are staying in an older building” .....Really that’s the answer!!!!

Leisure Partner

2/10

Poor

19 Sep 2019

sue l.

Your pictures were a lie. The photos listed were if a two bedroom suite NOT a one bedroom room. LIE

I will be contacting VRBO to discuss this unbelievably disappointing experience. We have used VRBO before
This was unacceptable!

10/10

Exceptional

15 Sep 2019

Tiffany

Great stay. Friendly staff & comfortable resort. We look forward to a return trip!

Partner

8/10

Excellent

13 Sep 2019

Verified traveler

needs a small food/cafe on site because of the location and a free shuttle service to downtown,overall a good resort.

Leisure Friends

8/10

Excellent

04 Sep 2019

Verified traveler

When we were checked in we were told by concierge that we could by tickets to the trolly tours and many other events in that area.. the next day we came in to purchase tickets and I was told that they cannot sell tickets its against their \"contract\"? That I was told by some inexperienced new staff members and I would have to purchase them somewhere else.. HOWEVER, if we sat in an hour meeting on Sunday they would gift them to us. (party of 5). Very misleading and not impressed with staff.

Leisure Friends

10/10

Exceptional

01 Sep 2019

Diane

The staff were great and the condo was clean and very comfortable. Would highly recommend a stay here.

Partner

10/10

Exceptional

29 Aug 2019

Verified traveler

Staff was very friendly and helpful, and the location was good for us.

Business_and_leisure Family

6/10

Pleasant

28 Jul 2019

The condo was disappointing - the whole place looked tied and worn out. The pictures showed online made the rooms look vibrant, colorful, and newer. Instead, everything was drab, faded, and had not been renovated in years.

We spoke to Wyndham management about this and they indicated that the unit we were in (2 bedroom/ 2 bath) was not part in their rotations for renovation. Any pictures shown online were owner/rental units and not subject to upgrades. They were not responsible if the units did not match the pictures as they did not maintain these units.

Overall, the condo was clean except for the dishes. We had to rewash those (yuck!). The washer/dryer combo was extremely loud. You can hear whoever walks above you or is talking in the breezeway. The walls/floors were thin. It wasn't as restful & quiet as I expected it to be.

Beware: At check-in they ask you to get a parking pass from the concierge. This is is when they ask you to join them for a free breakfast and Wyndham presentation that's 'only 90 minutes' long, in exchange for reduced price Opry tickets/Nashville tours. It was over 3 hours long with them trying to sell us on Wyndham vacation points. Saying no repeatedly for 2 hours straight was beyond frustrating. They would not listen and sent 5 people to try to convinces us to say yes and 'protect out future vacations'. Stay away from the 'free breakfast'.

Leisure Family

8/10

Excellent

17 Jul 2019

Devon

Don’t do the timeshare scam!!

Don’t tell people the time share presentations are 90mins when they won’t let you leave for 2hrs or more!!

Friends

8/10

Excellent

10 Jul 2019

Verified traveler

Very nice and clean. Family friendly.

Family

8/10

Excellent

09 Jun 2019

Rita

The property was nicely kept. Our room had some issues however. Also we were told there was a shuttle to downtown however no one ever mentioned it cost $15 per person to take the shuttle!

Leisure Friends

4/10

Poor

29 May 2019

Nancy

Too much pressure to buy

Friends

10/10

Exceptional

30 Apr 2019

JACKIE

Rooms need a little updating to their bathroom vanities and dressers.
Very convenient to Grand Ole Opry and other attractions (Gaylord Hotel, Outlet Mall).

Family

8/10

Excellent

28 Apr 2019

Great stay

Our family of 6 stayed there for 2 nights. Check in was painless. We were able to check in before 3pm. They did ask me to speak to a salesperson in order to get my vehicle parking tag, which took ~5 min. We were happy with our 2bedroom apt. Plenty of space and clean, good for long term stay, even has a washer and dryer. The indoor pool was not open during our stay. There were minor construction going on near our building. Someone did call on the morning of our departure trying to convince us to listen to a presentation for $150. Overall, a nice place to stay.

Family

2/10

Poor

27 Apr 2019

Verified traveler

The toilet was blocked & overflowed once. The King size bed was well worn & prevented a good night's sleep. The Jacuzzi was not working.
The aggressive nature of the sales staff was very upsetting causing my wife and I to eventually walk out of their presentation after almost 3 hours. We were told the presentation is just over an hour and we would be treated to a free breakfast. When we got there we were told the presentation would be 90min. We decided to skip breakfast as the sales person was seated at the sales desk & would be watching us & asking questions while we were eating. Once we realized what they were selling was just timeshare packaged in a different wrapper we told them we were not interested. This is where the heat was turned on we tried to leave but were confronted by another sales representative who also refused to listen to our request to leave. He then seemed to become upset and sarcastic when I told him we are out of time and were not interested. Then a fourth person appeared and took over the documents and insisted we sit as we were ready to leave.This lady was going through the papers in front of her & started interrogating her own sales representative asking them if they did all they could to convince us to sign papers & buy timeshare. They told her they did & that we wanted to leave, she said we cannot as we signed to attend the meeting. That was it for me as we wasted a whole morning at $300 a day we also refused their gift and finally walked out.

Leisure Family

8/10

Excellent

25 Apr 2019

Verified traveler

I liked the location to attractions. I also really enjoyed the highway 101 group. The rooms were updated and looked nice. However there were something’s in the room that didn’t work. When we got there we had to call the maintenance guy to fix one of the beds. Our phone only worked when it wanted to. When we asked the front desk they said it was an operator error! The toaster only had one side that worked.

Leisure Family