Baymont by Wyndham Nashville Airport/ Briley

United States , Nashville - TN
Nashville, 2350 Elm Hill Pike
Show on Google | Map

50 reviews shown

2/10

Poor

31 Mar 2026

Jeffrey

Checking took 38 min. We were first in line. That’s just how long it took two people to check us in. We have rented 2 rooms for 4 days, 3 nights.

No hot water (cold showers) for four days straight. the morning of check out the water was mildly warm.

I tried going down to front desk a few times to tell them the problems, but they are obviously understaffed and the line at the desk was always long. Never was able to get the problems addressed. The hotel sent automated text to me after the first day asking how we liked the rooms. I responded listing the problems but never heard back from anyone.

Fridge door broken in one room.

Floors filthy, the bottom of our socks were black within minutes, we had to keep shoes on at all times.

Front door looks like it had been violently kicked in on one of the units which raised security concerns. Deadblt and handle were bent and very loose.

TV kept glitching and freezing, almost impossible to watch anything. Half the TV channels were unavailable in one room but worked in the other.

Constant fan feature didn’t work on a/c in one room so the unit kept turning on/off all night.

Toilet seat lid broken and cigarette burns on the lid.

Cut my elbow open on sharp edge of grab handle on shower.

We were stuck here for 4 days. 4 days of cold showers. Spent over a thousand dollars for 2 very poorly maintained rooms. Such a waste of $1000. The only good thing I can say is the beds seemed clean and comfortable.

Family_with_children

10/10

Exceptional

23 Mar 2026

Priscilla

After a last minute flight cancellation we were sent to the hotel for the night the staff took care of us & tried to help us as much as possible, even more than the airline did.
Big shoutout to Mayesha front desk representative !
The room was clean & comfortable

Self

4/10

Poor

18 Mar 2026

Adair

Not what I expected! On Expedia the property was displayed differently but we stayed cause we only needed the room for a few hours before we caught a early flight!

Partner

8/10

Excellent

17 Mar 2026

Forrest

The staff was friendly, if I had one complaint it would be that the cleaning crew opened my door around 9:30 AM when I clearly had a do not disturb sign on the door. Also, my particular TV was constantly glitching and made it impossible to watch anything, because the sound kept going in and out and the picture would scramble. I should have mentioned it to them but not sure what they could have done. Close proximity to Waffle House and a convenience store

10/10

Exceptional

12 Mar 2026

Andrea

Clean Room; well designed

10/10

Exceptional

12 Mar 2026

Tracie

Great

4/10

Poor

07 Mar 2026

Kailee

The only

10/10

Exceptional

06 Mar 2026

Robert

A very nice property and stay. We WOULD visit again. Pet-friendly was a BIG advantage for us.

Partner

6/10

Pleasant

23 Feb 2026

Marlo

The room was in fair condition, there were some stains on the wall and the drain in the tub was not draining. I asked for a do not disturb hanger they didn't have any, so I asked that they not go in the room but they went in anyway.

Friends_and_family Family

8/10

Excellent

21 Feb 2026

Beverly

No coffee pot or even a box of Kleenex. No shampoo or lotion. No pen or paper.

6/10

Pleasant

17 Feb 2026

Jane

Toilet too low. It was hard to get up. No bar to grasp. Fridge was noisy.
Mattresses slide around because they are on a platform instead of box spring.
Breakfast was only ok. Staff were pleasant and helpful. Good location.

Partner

4/10

Poor

25 Jan 2026

Essence

NO POWER for hours

Business

10/10

Exceptional

05 Jan 2026

Daniel

Yes and very quite and the general manager CJ was awesome they are really fixing the place up

2/10

Poor

05 Jan 2026

Stephani

The over night staff was rude when I called at 2 am locked out by a broken lock. Finally after resistance she came and had to use a master key to let us in. They proceeded to tell us its because it was cold the lock wasn't working. I was standing in 24 degree weather being told this was normal here just giggle and check the card before we leave again. I shouldnt have fear of being locked away from my things when I've l paid decent money for the stay. The day staff finally searched our rooms on our second day.

6/10

Pleasant

17 Dec 2025

Kevin

Found out after had to pay to park at hotel for storage 😠😠😠😠😠😠😠😠😠

4/10

Poor

12 Dec 2025

Pam

The room was on the front side of the hotel. Very noise (road noise). If I stay here again I would want a room on the back side of the hotel
I have stayed here before and had no complaints but this room was unfortunately terrible

6/10

Pleasant

06 Dec 2025

David

On the positive side this is in a good location 15 minutes or less from everything you want to visit in Nashville. The room was clean. The negative the door to the room would not open and had to be played with to get to open. The staff did not appear to care.

Leisure Partner

10/10

Exceptional

04 Dec 2025

Curtis

Clean room, friendly staff

Friends_and_family Family

10/10

Exceptional

30 Nov 2025

Tomika

Great stay

Business_and_leisure Friends

10/10

Exceptional

23 Nov 2025

Gustavo E. Madrigal

Excellent location, clean and a great time. The housekeeping could listen a little to the “no, not today” before unlocking the door and going in while I was on the toilet, but the commitment is appreciated!

Leisure

10/10

Exceptional

21 Nov 2025

Dazaly

The only issue I encountered was that a person staying next to my room was smoking marijuana and all the smell went into my room and was not able to sleep.

Business Partner

6/10

Pleasant

14 Nov 2025

Adam

We were very pleased with the room and amenities. It was the late night activities right outside our room that went on into the morning.

Leisure Partner

8/10

Excellent

09 Nov 2025

Rodney

Didn't drive, room was so clean and I appreciated the Airport shuttle...

Self

6/10

Pleasant

09 Nov 2025

Milena

I think they should improve a little more

6/10

Pleasant

08 Nov 2025

Dana

I didnt drive. It was very noisy. Late flight so tried to sleep due to having a 5 am flight and the noise outside on the balcony was so loud i couldnt sleep. Everything smelled of weed. Not comfortable but the guy at the front desk was very pleasant.

10/10

Exceptional

07 Nov 2025

Tyja

Enjoyed every second of my stay here especially for the price you can’t beat it! Hotel staff was nice and efficient with getting me checked in. The room was absolutely beautiful and most importantly comfortable my favorite part of the room was the mirror over the sink with light settings. The breakfast was good a nice variety for everybody they had a waffle maker, eggs, sausages, bagels, muffins, cereal, oatmeal, yogurt they had coffee, orange juice and apple juice the second day they had biscuits and gravy as a main course excluding the sausage and eggs. I couldn’t have asked for a better place to stay especially for the price! It can get noisy the hotel is close to an airport and a Main Street other than that 10/10!!

Self

6/10

Pleasant

19 Oct 2025

Ocie

The breakfast was very lacking, the room had a hint cigarette smoke

Leisure Partner

2/10

Poor

17 Oct 2025

Gabriel

We found roaches in the room, had to sleep in our vehicles the first night because there were no other hotels that had available rooms, and it was 2AM. CJ the manager would not give a refund even though we left and stayed somewhere else.

10/10

Exceptional

16 Oct 2025

Dana

Yes

6/10

Pleasant

14 Oct 2025

Mélyna

Bien situé, service de navette

2/10

Poor

12 Oct 2025

Anthony

They started that they recently renovated. #128 was overlooked.room smelled horrible.there was red & fresh blood smeared on door jamb to bathroom & toilet handle & tank.feces on back of the toilet tank & top.tub would not drain.we arrived after 1am & we were dead tired & wanted to sleep. thankfully beds were clean.but no it was not a great stay.it was not very clean. breakfast was okay. we made our own waffles.I mentioned the issue to the lady at the counter in the morning. the gentleman that checked us in seemed preoccupied.

Leisure Family

8/10

Excellent

11 Oct 2025

Haley

For the price, this place was great. It was driving distance to everything, the staff was friendly, and we felt safe. Now, if you’re looking for fancy, this isn’t it. But was great for a short, budget friendly stay!

Leisure Partner

4/10

Poor

08 Oct 2025

Jacqueline

I liked the convenience of an airport shuttle. Unfortunately the offerings for breakfast were hard bagels, bread, yogurt and hard boiled eggs. No jam or peanut butter to put on your bread and no juice.

Leisure Family

8/10

Excellent

07 Oct 2025

Daniel

My one-night stay at the hotel was great. The room and bathroom were clean, and overall, it was a pleasant experience. The staff were very helpful.

Leisure Self

10/10

Exceptional

02 Oct 2025

Tera

Great hotel; noisy area

6/10

Pleasant

29 Sep 2025

Steve

The continental breakfast was non existent. There were some bagels and stuff, but if your advertising a continental breakfast in expecting food besides bagels and cereal, like eggs and bacon etc. very disappointing. The morning I left for the airport I had to go next door to the Waffle House and while the food was delicious, I got this hotel because I was looking on not spending money for breakfast.

Leisure Family_with_children

8/10

Excellent

25 Sep 2025

Michael

Good

Leisure Friends

6/10

Pleasant

25 Sep 2025

Ashley

Check In clerk woman was not personable. Room was ok, not super clean. Noisy outside. Check out clerk guy was nice

Leisure Partner

10/10

Exceptional

19 Sep 2025

Linda

Clerks were very nice. Room was clean. Quiet. Easy parking.

Leisure Self

6/10

Pleasant

18 Sep 2025

Firouzeh

Staff were helpful, rooms were spacious, but our room did not have soap in it and there was hair on the towels and bathtub. The breakfast was very poor and minimum.
Staff were very friendly and quick to help. Shuttle was good too.

4/10

Poor

08 Sep 2025

Kurt

Baymont by Wyndham was a huge disappointment. They advertise online in a deceptive way — I booked a room expecting two beds, but what I got was just one double-size bed, not even a queen. The juice machine at breakfast was broken, and there wasn’t a single source of protein offered. It wasn’t advertised as a continental breakfast, so expectations were higher. When I complained, the manager, CJ, just shrugged it off. Misleading, poor service, and zero accountability. I won’t be staying here again

Business_and_leisure Family

2/10

Poor

02 Sep 2025

Tim

Ghetto

People up all night outside, running up and down the aisle outside our door. Loud car stereo playing in the parking lot. Coffee in main lobby wasn’t working and the toilet barely flushed.

Partner

8/10

Excellent

01 Sep 2025

Barbara

Really good

10/10

Exceptional

16 Aug 2025

Jefferson

Great place

Everything was wonderful I will return

Self

2/10

Poor

12 Aug 2025

Annie

The only reason I stayed here was because I needed a shuttle to the airport. I only stayed a few hours so I could relax before my flight out. When I checked in I was told there was a shuttle. When I came to check out I was told no shuttle. What a rip off. Never again!

8/10

Excellent

03 Aug 2025

Darrion

Definitely checked on other reviews before visiting, this is what we found!

Though we can tell that the staff is not a full staff they are very kind and efficient.

The location is sitting across from a busy highway so there are the sounds of cars and sometimes loud ones as well as sirens. With soft earbuds definitely right here a majority of it.
We went searching for bugs we found none and no evidence of any!

The room was very spacious and the hardwood floors are a very nice touch. We could tell that it looks like there have been updates made to the unit we stayed in.

The bathroom was one of the few things we had an issue with due to the caulking showing signs of mildewing.
We also noticed that there was no safe in our room.
The floors were extremely clean the bed smelled fresh and the sheets were clean we flipped them back to check.

You did a black light for our room and didn't find anything abnormal.
There was not a coffee maker but there is a mini fridge and a microwave present.
The mini fridge doesn't exactly get cold at least ours wasn't.
There was a very awkward picture hanging in our room which for us was an absolute no-go.
This was a weekend mini trip and it was fairly quiet.

It was only during checkout that we realized how many people were actually present at the hotel.
We did enjoy the continental breakfast!
The staff was continuously keeping the area clean and restocked.
There was a text sent at the beginning band end of the stay for questions.

Leisure Partner

8/10

Excellent

02 Aug 2025

Jeanne Danielle

The place is good. We got there early but the staff made it possible for us to check in early so :)

Leisure Family

6/10

Pleasant

30 Jul 2025

Rhonda

The staff seemed inexperienced and were not friendly. Breakfast was skimpy. The room was nice and roomy. The bed was comfortable and the cable selection on the TV was great. The shower tub area was out dated.

Leisure Self

8/10

Excellent

29 Jul 2025

Zhiwei

Good stay

Leisure Partner

8/10

Excellent

23 Jul 2025

Laura

Not up to expectations.

The fan in the bathroom didn’t work. The humidity was so bad outside the room that not having a fan added to the humidity in the room. All the clothes I hung up felt damp after taking a shower. Also the toilet didn’t flush one day. I called at 6:30am to the front desk about it. They said they did not have anyone who could fix it until 8am. I told the front desk that I needed to use the toilet and the front desk told me to use the toilet in the lobby. I left my room to go sightseeing at 8:30am. When I returned at 4 pm the toilet was still not fixed.

Self