Name: Baymont by Wyndham Nashville Airport/ Briley
Address: 2350 Elm Hill Pike, Nashville, 37214, US

10/10

Exceptional

20 Jul 2026

Franklin

Great place to stay

Self

2/10

Poor

19 Jul 2026

jessica

The room did not looked like it had been cleaned. The pool was dirty. The staff seemed irritated when I asked questions. The only positive was the shuffle driver, he we pleasant.

Family_with_children

10/10

Exceptional

18 Jul 2026

glenn

The only issue with our room was the floor by the bed was very damp, almost slippery. Shared this with the staff when we checked out.

Friends_and_family Family

2/10

Poor

17 Jul 2026

Melissa

This place is very dirty. Its not maintained well. Lobby reeks of weed coverd up by air freshner. They dont clean lobby area daily or mop floors. My room and bathroom were not cleaned properly. The curtains on my window looked like someone wiped their greasy hands all over it and sprayed soda on it.

Family_with_children

10/10

Exceptional

15 Jul 2026

Charles

Airport shuttle was great.

Self

8/10

Excellent

15 Jul 2026

Justin

Pleasant surprise for an impromptu night's stay with my wife and three little ones.

I felt safe, the hotel was clean, and overall, a good value find.

For the type of hotel and money, it was a very nice stay with a hot breakfast, clean rooms, helpful/enjoyable staff. Would definitely stay here again.

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Melissa

Clean Room

Family_with_children

10/10

Exceptional

11 Jul 2026

Ella

I got a really nice rest here

Self

4/10

Poor

11 Jul 2026

Savannah

The floor was so dirty that our feet got black from walking around the room. When we tried to ask for help about the shuttle they gave us very little details.

Family_with_children

6/10

Pleasant

05 Jul 2026

Ryan

Breakfast needs lots of improvement. Broken toilet was fixed but should have been inspected and fixed before guests arrived.

Friends

10/10

Exceptional

02 Jul 2026

Gustavo

Todo en orden

Family_with_children

8/10

Excellent

01 Jul 2026

Shirley

If you were driving, parking is great. Staff could be a bit more receptive to concerns. Room was reasonably clean but toilet problems were NOT addressed.

Family

2/10

Poor

30 Jun 2026

Santiago

Booked and paid for 4 rooms when I checking in was told they over booked was told to look for other accomodations no explanation no nothing very disappointed after driving 16 hrs to get turned away really sorry sucked I've stayed in Baymonts throughout the United States and this way the worst one yet. Luckily across from them was the Alexis was very accommodating

6/10

Pleasant

30 Jun 2026

Maria

We used the hotel for a place to stay and use their free shuttle. We appreciate it very much however, if you're looking for something fancy and upscale, this is not it. When we arrived, the place looked sketchy. Night crew was not so welcoming and there was a big spider web on the door outside of our room. Sheets were stained. In the morning, it was a lot more welcoming. Staff was friendly and we even sat for breakfast. So take that information as you will.

Friends_and_family Family

2/10

Poor

29 Jun 2026

Rhonda

They put us on the first floor due to having pets. They put us right by the stairs at the front of the hotel. The area was so loud with cars pulling in and out and guests staying uo all night.

Family

2/10

Poor

28 Jun 2026

Fernando

We had a terrible experience. It all started with the airport shuttle. We waited 45 minutes for it and called the hotel twice, but no one informed us that the shuttle only runs once an hour on a fixed schedule.

Second, the cleanliness was unacceptable. The floor, bathroom sink, and the bathroom itself were all filthy.

Third, the noise. Our room had a connecting door to the neighboring room, where a group of young, drunk adults were screaming, yelling, and laughing loudly at night and again early in the morning when they woke up.

Finally, the breakfast was awful. The only options were pancakes, poorly made pastries, coffee, cold hard-boiled eggs, and a few other low-quality items. Everything was so bad that I don’t even have words to describe it.

Thank goodness we only stayed for one night. I couldn’t recommend more strongly that you skip this hotel.

Partner

8/10

Excellent

26 Jun 2026

Malati

It wasn't glamour

2/10

Poor

21 Jun 2026

Monique

I hate leaving reviews like this, but this was one of the worst hotel experiences I’ve had. We found multiple bugs and insect remains in our room, including along the baseboards and corners. I’ve attached a photo because honestly, if I hadn’t seen it myself, I probably wouldn’t believe it. Finding one bug is one thing. Finding enough that it looks like housekeeping either missed it or didn’t care is another.

What really upset me wasn’t even the bugs it was how the situation was handled. When I called the front desk to request a different room, I was immediately told that wasn’t an option because the hotel was fully booked. Before I could ask any follow-up questions or discuss another solution, the employee hung up on me. I understand that hotels can’t always move guests if they’re sold out. What I don’t understand is treating paying customers like they’re an inconvenience for reporting a cleanliness issue. No apology. No offer to have someone come clean the room. No attempt to make the situation right. Just “we’re full” and a click.

Cleanliness and customer service are the bare minimum, and unfortunately this hotel failed at both. I would not stay here again, and I would not recommend it to anyone expecting a clean room or professional customer service. Attached photo speaks for itself.

Family_with_children

4/10

Poor

21 Jun 2026

Donald

The staff was very helpful. The shuttle from the airport is 24/7. The breakfast was sad. Everywhere you go on the property someone is getting stoned. The view from the back side of the building is a rock face.

Self

6/10

Pleasant

20 Jun 2026

Jessica

It was good for the price. Kinda of looked out dated. Room was clean. Ice machine was leaking and dirty towel was soaking up the water. Breakfast choices were limited. Loved that Waffle House was right next door. Loved that it's close to the airport and then provide free shuttles. Loved that it's not that far from Broadway.

Friends

8/10

Excellent

17 Jun 2026

Alberto

Clean room, staff was friendly, Parking was good.

Need some attention to cleaning the stairs and outside area.

Family_with_children

8/10

Excellent

14 Jun 2026

Paul

Convenient to the airport. Ok for 1 night

Friends

6/10

Pleasant

12 Jun 2026

Mauricio

Room was smaller than expected, air conditioning was inconsistent, breakfast was old and dehydrated. Staff was nice enough, room was clean, vending machine worked but way too high for a 12oz soda. Would not stay here again

Family_with_children

2/10

Poor

11 Jun 2026

Isaias

I was charged twice.

10/10

Exceptional

07 Jun 2026

Aranza

Such an easy check in process and so close to the airport!

Family

6/10

Pleasant

06 Jun 2026

Diana

It was lower end for what we paid for.

Family_with_children

10/10

Exceptional

06 Jun 2026

Dekayla

Everything good

2/10

Poor

06 Jun 2026

Bri

Room was clean. Air vents were filthy. Staff was not pleasant. Wifi did not work. All of 5 people (if that) were staying there at the time. And I was next door to a heavy smoker. Everyone could've been spread out. For breakfast there was only waffles and muffins, maybe coffee. No meat no eggs no fruit . But you get what you pay for.

10/10

Exceptional

04 Jun 2026

Tammy

Great overnite stay

Partner

10/10

Exceptional

02 Jun 2026

Ballard

Clean room with airport shuttle

Self

8/10

Excellent

01 Jun 2026

RAFAEL

The property was very good for my needs. The area was good the down side was the check in staff was disorganized and rude

Partner

6/10

Pleasant

31 May 2026

Michael

The shower in the room was broken. The shower had a rust stain near the drain. The rest of the room was clean and the staff was very friendly.

Family_with_children

6/10

Pleasant

28 May 2026

Sysvanh

Airport shuttle is great. All others are okayed. Don’t understand why this Baymont had to make us put $100 deposit and so far they have not refunded us yet. This is not good

Partner

6/10

Pleasant

26 May 2026

Matthew

It was adequate.

Self

6/10

Pleasant

17 May 2026

Jamie

The floors were absolutely nasty.They let our feet black.There was absolutely no parking at all. Yes the AC worked. The TV didn't work the whole time we were there.Which was really inconvenient because I have a four year old son. AT one point The microwave and TV went out and it took thirty minutes for somebody to come and flip the breaker

Family_with_children

6/10

Pleasant

17 May 2026

Mariam

The air conditioner wasn't working properly

Pet

10/10

Exceptional

15 May 2026

DAVID

Adequate room

8/10

Excellent

12 May 2026

Mckylin

Gets the job done

10/10

Exceptional

12 May 2026

Edith

Very good

4/10

Poor

04 May 2026

Bruce

My door to the room at some point someone kicked the door in and the hotel never bothered to fix it. The lobby smelled like cheap perfume. The smell was overwhelming.

Family

8/10

Excellent

30 Apr 2026

Manuel

Just what we need for one night

Partner

8/10

Excellent

28 Apr 2026

Christina

Room had dirty like sticky juice all over counter and cups so told front desk. Didn’t seem to care much said sorry and I could grab cups from water station. It’s not their fault but they could pretend they cared since they work in customer service.

Partner

10/10

Exceptional

26 Apr 2026

Jade

My room was perfect! Comfy, clean, quiet, and it seemed to be upgraded because furnishing look new NICE!!!
Not much in the area though so I needed to take a short drive for food, shops, entertainment, etc. But its perfect to stay near airport & very convenient airport shuttle.

Self

8/10

Excellent

26 Apr 2026

Nikki

Entering the lobby, you are greeted with a nice aroma. The staff was great, breakfast was great, and I enjoyed the clean room.

6/10

Pleasant

25 Apr 2026

Donald

Well, there was something hanging on the back of the bathroom door, couldn’t tell if it was men’s underwear or shorts. Corners need cleaned also. Didn’t touch them. Every time I moved in bed something like metal would clank. But for the price, I guess you get what you pay for…Also, get a pressure washer and wash the stair wells.

Partner

4/10

Poor

16 Apr 2026

Pat

No finding the airport shuttle was absolutely terrible. The walk from baggage claim to the shuttle was just horrific. After a long international flight to have to walk over a block long with luggage cart and being a senior was a game changer. No more.
Staff at the Baymont was so rude and facility had so many broken issues. No more Baymont especially in Nashville.

Friends_and_family Family

2/10

Poor

13 Apr 2026

Mary

The lady who checked us in and out was SO NICE!! Loved her!

We left a night early because I couldn’t stay there anymore: there was a urine smell in the room, there was blood or poo on the toilet

6/10

Pleasant

10 Apr 2026

Bernie

Breakfast was below par. Cold sausage.
Eggs were powdered?

Family

8/10

Excellent

07 Apr 2026

Bellaserra

The breakfast was nice, although a bit limited with some options some days. The staff was kind, although i got housekeeping visits at least once a day when I was informed I'd be receiving housekeeping visits only on the 3rd day unless requested. And the staff did not properly inform me of key card care, and me and my friend had to get it reloaded with my room number key 3 different times before they told us not to store it with electronics.

Friends

2/10

Poor

31 Mar 2026

Jeffrey

Checking took 38 min. We were first in line. That’s just how long it took two people to check us in. We have rented 2 rooms for 4 days, 3 nights.

No hot water (cold showers) for four days straight. the morning of check out the water was mildly warm.

I tried going down to front desk a few times to tell them the problems, but they are obviously understaffed and the line at the desk was always long. Never was able to get the problems addressed. The hotel sent automated text to me after the first day asking how we liked the rooms. I responded listing the problems but never heard back from anyone.

Fridge door broken in one room.

Floors filthy, the bottom of our socks were black within minutes, we had to keep shoes on at all times.

Front door looks like it had been violently kicked in on one of the units which raised security concerns. Deadblt and handle were bent and very loose.

TV kept glitching and freezing, almost impossible to watch anything. Half the TV channels were unavailable in one room but worked in the other.

Constant fan feature didn’t work on a/c in one room so the unit kept turning on/off all night.

Toilet seat lid broken and cigarette burns on the lid.

Cut my elbow open on sharp edge of grab handle on shower.

We were stuck here for 4 days. 4 days of cold showers. Spent over a thousand dollars for 2 very poorly maintained rooms. Such a waste of $1000. The only good thing I can say is the beds seemed clean and comfortable.

Family_with_children

10/10

Exceptional

23 Mar 2026

Priscilla

After a last minute flight cancellation we were sent to the hotel for the night the staff took care of us & tried to help us as much as possible, even more than the airline did.
Big shoutout to Mayesha front desk representative !
The room was clean & comfortable

Self

4/10

Poor

18 Mar 2026

Adair

Not what I expected! On Expedia the property was displayed differently but we stayed cause we only needed the room for a few hours before we caught a early flight!

Partner

8/10

Excellent

17 Mar 2026

Forrest

The staff was friendly, if I had one complaint it would be that the cleaning crew opened my door around 9:30 AM when I clearly had a do not disturb sign on the door. Also, my particular TV was constantly glitching and made it impossible to watch anything, because the sound kept going in and out and the picture would scramble. I should have mentioned it to them but not sure what they could have done. Close proximity to Waffle House and a convenience store

10/10

Exceptional

12 Mar 2026

Andrea

Clean Room; well designed

10/10

Exceptional

12 Mar 2026

Tracie

Great

4/10

Poor

07 Mar 2026

Kailee

The only

10/10

Exceptional

06 Mar 2026

Robert

A very nice property and stay. We WOULD visit again. Pet-friendly was a BIG advantage for us.

Partner

6/10

Pleasant

23 Feb 2026

Marlo

The room was in fair condition, there were some stains on the wall and the drain in the tub was not draining. I asked for a do not disturb hanger they didn't have any, so I asked that they not go in the room but they went in anyway.

Friends_and_family Family

8/10

Excellent

21 Feb 2026

Beverly

No coffee pot or even a box of Kleenex. No shampoo or lotion. No pen or paper.

6/10

Pleasant

17 Feb 2026

Jane

Toilet too low. It was hard to get up. No bar to grasp. Fridge was noisy.
Mattresses slide around because they are on a platform instead of box spring.
Breakfast was only ok. Staff were pleasant and helpful. Good location.

Partner

4/10

Poor

25 Jan 2026

Essence

NO POWER for hours

Business

10/10

Exceptional

05 Jan 2026

Daniel

Yes and very quite and the general manager CJ was awesome they are really fixing the place up

2/10

Poor

05 Jan 2026

Stephani

The over night staff was rude when I called at 2 am locked out by a broken lock. Finally after resistance she came and had to use a master key to let us in. They proceeded to tell us its because it was cold the lock wasn't working. I was standing in 24 degree weather being told this was normal here just giggle and check the card before we leave again. I shouldnt have fear of being locked away from my things when I've l paid decent money for the stay. The day staff finally searched our rooms on our second day.

6/10

Pleasant

17 Dec 2025

Kevin

Found out after had to pay to park at hotel for storage 😠😠😠😠😠😠😠😠😠

4/10

Poor

12 Dec 2025

Pam

The room was on the front side of the hotel. Very noise (road noise). If I stay here again I would want a room on the back side of the hotel
I have stayed here before and had no complaints but this room was unfortunately terrible

6/10

Pleasant

06 Dec 2025

David

On the positive side this is in a good location 15 minutes or less from everything you want to visit in Nashville. The room was clean. The negative the door to the room would not open and had to be played with to get to open. The staff did not appear to care.

Leisure Partner

10/10

Exceptional

04 Dec 2025

Curtis

Clean room, friendly staff

Friends_and_family Family

10/10

Exceptional

30 Nov 2025

Tomika

Great stay

Business_and_leisure Friends

10/10

Exceptional

23 Nov 2025

Gustavo E. Madrigal

Excellent location, clean and a great time. The housekeeping could listen a little to the “no, not today” before unlocking the door and going in while I was on the toilet, but the commitment is appreciated!

Leisure

10/10

Exceptional

21 Nov 2025

Dazaly

The only issue I encountered was that a person staying next to my room was smoking marijuana and all the smell went into my room and was not able to sleep.

Business Partner

6/10

Pleasant

14 Nov 2025

Adam

We were very pleased with the room and amenities. It was the late night activities right outside our room that went on into the morning.

Leisure Partner

8/10

Excellent

09 Nov 2025

Rodney

Didn't drive, room was so clean and I appreciated the Airport shuttle...

Self

6/10

Pleasant

09 Nov 2025

Milena

I think they should improve a little more

6/10

Pleasant

08 Nov 2025

Dana

I didnt drive. It was very noisy. Late flight so tried to sleep due to having a 5 am flight and the noise outside on the balcony was so loud i couldnt sleep. Everything smelled of weed. Not comfortable but the guy at the front desk was very pleasant.

10/10

Exceptional

07 Nov 2025

Tyja

Enjoyed every second of my stay here especially for the price you can’t beat it! Hotel staff was nice and efficient with getting me checked in. The room was absolutely beautiful and most importantly comfortable my favorite part of the room was the mirror over the sink with light settings. The breakfast was good a nice variety for everybody they had a waffle maker, eggs, sausages, bagels, muffins, cereal, oatmeal, yogurt they had coffee, orange juice and apple juice the second day they had biscuits and gravy as a main course excluding the sausage and eggs. I couldn’t have asked for a better place to stay especially for the price! It can get noisy the hotel is close to an airport and a Main Street other than that 10/10!!

Self