Red Roof Plus+ Nashville Airport

2/10

Poor

20 Mar 2026

Dr. Michelle

The shower was disgusting and had hairs all over it. The bed also had hair all over bottom sheet it was very clear it was never cleaned. But I had to wait 30 minutes for someone to show up in the office when I checked in and then when I went back down several times nobody was in the office but was very late and I had an early flight. I was completely disgusted at the fact the room wasn’t cleaned but the beds weee just made up with dirty sheets. Unacceptable.

Family_with_children

8/10

Excellent

18 Mar 2026

MANISH KUMAR

Ok hotel, considering it is in airport’s vicinity.

2/10

Poor

17 Mar 2026

Thomas

Place was horrible and dirty. Do not stay here.

Self

10/10

Exceptional

17 Mar 2026

Lenard

Nice hotel room

Self

10/10

Exceptional

16 Mar 2026

Ursula

It was fine

Partner

8/10

Excellent

14 Mar 2026

Renecha

The room was clean and the staff was nice.

Self

6/10

Pleasant

10 Mar 2026

John

My room was not cleaned when I showed up at midnight to check in .It was like someone was still staying there

Self

6/10

Pleasant

08 Mar 2026

Glendy

The room need some improvement the water in the tub and sink was not draining properly, staff at the front unavailable.

Partner

2/10

Poor

07 Mar 2026

Yazimah

Old building and the rooms needs upgrade. And they charged you for the safe box in the room even if you did not use it.

Partner

10/10

Exceptional

04 Mar 2026

John

The staff was great and rooms were clean

Self

6/10

Pleasant

02 Mar 2026

Jennifer

Every room should have a refrigerator and a microwave.

Partner

10/10

Exceptional

01 Mar 2026

Miriam

Clean only down was no fridge for insulin

Self

4/10

Poor

25 Feb 2026

Kassandra

Tv didn’t work, no fridge, no micro wave. Girl at front desk was super nice though, thank goodness.

6/10

Pleasant

24 Feb 2026

Tsan

The bathroom could be updated. Get rid of the loud fan that comes on with light in the bathroom.

Partner

8/10

Excellent

24 Feb 2026

Joseph

Room was clean, staff was nice and helpful.

Self

2/10

Poor

21 Feb 2026

Aileen

The first room had sticky floors, overwhelming smell of marijuana, and mouse/rat droppings near the sink and toilet. I asked for a different room which had a bunch of flying bugs that were also in and on the bed. I did not stay there. I checked out of there and checked into a different hotel.

Self

6/10

Pleasant

21 Feb 2026

DAVID

The attendant needed to be more clear. I go in at 1:15pm to check in and I was informed there was no room. I was like why did I make a reservation. He stated he meant the room was not ready and needed to be cleaned. Once in the room around 2pm the tv did not work (staff was aware, why was I put in this room then) and I had the room switched.

8/10

Excellent

19 Feb 2026

Carrie

The staff was very courtesy, the room was very clean and it was actually quiet for being close to the airport

2/10

Poor

18 Feb 2026

Jennifer

Front desk staff was the rudest I have encountered in 29 years of traveling.

Self

4/10

Poor

17 Feb 2026

Edwin

Bugs in the bed

4/10

Poor

16 Feb 2026

Sheila

They didn’t give us the snack & linen upgrade. It’s noisy at night someone was banging on another door - outside entrance. Clean room. Comfortable bed. Inexpensive

Leisure Partner

4/10

Poor

15 Feb 2026

Bindu

Unprofessional night time front desk staff

Leisure Partner

4/10

Poor

15 Feb 2026

Shanna

Staff at check in was great. Room was dirty. There was hair all over the bathtub walls amd the floor was sticky. It was disgusting to take your socks off.

Partner

10/10

Exceptional

14 Feb 2026

Faron

Room was spotless and check in was effortless

Business Self

10/10

Exceptional

12 Feb 2026

Vickey

Needed a place during the blackout from the January storm. We were grateful to find a place so close to home with reasonable prices to stay. The room was clean and comfortable. The staff were friendly and helpful.

Friends_and_family Family

8/10

Excellent

11 Feb 2026

Vickie

Clean room and comfortable bed. Just lacking room refrigerator, so has to frequently refill ice bucket to keep drinks cool.

Partner

4/10

Poor

06 Feb 2026

riley

no microwave or fridge.

Business Partner

10/10

Exceptional

01 Feb 2026

Manfred

Great service, staff friendly. Room clean.

Self

10/10

Exceptional

30 Jan 2026

Jason

Great

10/10

Exceptional

28 Jan 2026

Erica

It was a very welcoming and I enjoyed my stay

10/10

Exceptional

26 Jan 2026

Gloria Marie

Very excellent service y

10/10

Exceptional

26 Jan 2026

jay

Good room heat yes

Leisure Partner

10/10

Exceptional

26 Jan 2026

Satvik

The check in process was smooth, their rate / price is amazing considering the amenities and location right next to BNA airport.
The rooms are surprisingly modern compared to other hotels.

Business_and_leisure Family

10/10

Exceptional

17 Jan 2026

Myra

The tall guy at check in was very nice to us

Leisure Partner

10/10

Exceptional

02 Jan 2026

Jennifer

Clean room close to airport

Leisure Partner

8/10

Excellent

01 Jan 2026

Melanie

Comfortable

Family

6/10

Pleasant

11 Dec 2025

Andy

Yes

Partner

4/10

Poor

09 Dec 2025

Richard

The bed was comfortable. The room was quiet. We didn’t need the air conditioning. The room’s cleanliness was just okay.
Our room had a door to the outside (I think all the rooms do have a similar set up) and there is a sidewalk adjacent to the door and next to that a strip of lawn. Someone had let their dog have a bowel movement on this green area and didn’t pick up afterward. We didn’t notice the excrement and one of us accidentally stepped on the mess! This experience was unpleasant, to say the least, and cleanup of the shoe was difficult!

Leisure Partner

8/10

Excellent

08 Dec 2025

Sarah

Clean, pet friendly and nice staff. The location was not ideal but it was clean.

8/10

Excellent

07 Dec 2025

Eric

The room was clean but we had no fridge or microwave. Difficult to store leftovers.

Partner

10/10

Exceptional

30 Nov 2025

Tom

The staff was especially helpful in selecting local places to eat.

Partner

2/10

Poor

29 Nov 2025

Harold

Nobody at the front desk for 10 minutes at checkin. Air conditioner made a loud rattling noise all niggt long. Microwave had an error code and wasn't working

Family

10/10

Exceptional

27 Nov 2025

Md Omar

Every thing

Business Family

2/10

Poor

24 Nov 2025

Sharonda

The property was not very clean, I saw a bug in the room, the fridge did not work and the shower head was broken. We were too tired to find someone else at the last minute but I would never return to this property again.

Leisure Partner

8/10

Excellent

23 Nov 2025

Joshua

Room was comfortable. Bathroom has a few stray hairs.

Leisure Self

2/10

Poor

20 Nov 2025

Christina

Room infested with bugs. Tried moving rooms but was moved to a room next door to guests smoking weed inside their room which traveled into the room I was moved into. I was under the impression this was a smoke free hotel, but I may have been mistaken.

A tenant drove into the side of the building. Her and her guests were kicked out of the room for failure to pay yet they remained on the property and were following females traveling alone up multiple flights of stairs and to their rooms. I called the front desk to warn them someone appearing to be homeless was doing this but they were allowed to stay on the property and continue to do this. They hung out in packs in stairwells smoking cigarettes and drinking making it difficult to get in and out of stairwells and into rooms and got in loud altercations. It felt genuinely unsafe.

6/10

Pleasant

19 Nov 2025

Tammy

Old not very clean towel quality poor. No housekeeping during our stay. Signs everywhere NO SMOKING. But weed smoking every night and loud nighttime activity. But very convenient.

10/10

Exceptional

14 Nov 2025

Katie

Comfy and versatile

6/10

Pleasant

14 Nov 2025

Douglas

Slow service. But clean room

Leisure

2/10

Poor

13 Nov 2025

Shane

Smelled like a wet dog. I’ve stayed here twice and had issues both times with cleanliness. Do yourself a favor and pay more for a better room.

Self

2/10

Poor

13 Nov 2025

Lauren

This hotel is unsafe. People are yelling outside the hotel all hours of the night, there are unlabeled, dark vans idling in the parking lot all night, and check-in was not a smooth process.

The shower ran hot and the bed was clean. Do not stay here if you want to feel safe.

Partner

4/10

Poor

12 Nov 2025

Marlena

No fridge no microwave my dinner salad and salmon went bad tv didn’t work there was people walking around all night room was tiny worst red roof inn I’ve ever stayed in

Business_and_leisure Partner

10/10

Exceptional

10 Nov 2025

Melody

Everything was great

Leisure Partner

10/10

Exceptional

10 Nov 2025

Md Reajul

Good

8/10

Excellent

10 Nov 2025

Kimara

Conveniently located right off hwy. Clean room. Unfortunately when we ledt in the early morning coffee in office was cold

Leisure Family

6/10

Pleasant

09 Nov 2025

allan

The clerk was lost for at least 2 hours before showing up to check in the 6 people waiting. The first room I got had not been cleaned, so she gave me an upgrade which was satisfactory.

Leisure Self

8/10

Excellent

09 Nov 2025

Jennifer

Staff was courteous & kind however our only gripes were the key card - kept deactivating and I would have to keep going to the front desk. And the toilet - didn’t flush very well.

Leisure Partner

6/10

Pleasant

08 Nov 2025

Jodie

There were black fingerprints on the walls. The hairdryer didn’t work properly so i had to go buy one. It advertised it's a smoke free facility but the comforter had burn holes in it.

Partner

2/10

Poor

08 Nov 2025

david

Took 25 minutes to check one guest in front of me and then me into the property. Booking site says airport shuttle but when I arrived there was a sign at the front door saying shuttle service was discontinued in September.

Self

10/10

Exceptional

07 Nov 2025

antoinette

They stop having shuttle service to tha airport. In September..And I was not told that.. which was mo.fun. also I did see a roach in the room.
And I felt a little unsafe.

10/10

Exceptional

03 Nov 2025

Terrence

Great overall customer service, except at bar for food. Employees could have been more hospitable!

Self

10/10

Exceptional

03 Nov 2025

Paul

For the price this place was actually amazing, the cleaning crew was always passing by to give us what we needed and its very quiet at night. Some rooms don't have a fridge or microwave but a quick walk to the corner store fixed that. Overall its worth the price you pay!

Leisure Partner

8/10

Excellent

02 Nov 2025

Percy

Close to airport and can walk to a few restaurants.

Older property that can use some updates.

Business

8/10

Excellent

30 Oct 2025

Staci

Room was clean, staff was friendly and it was convenient to the airport.

Leisure Family

10/10

Exceptional

30 Oct 2025

Tamiko

Yes it was the quiet ness the cleaning of the room the comfortable king size bed

4/10

Poor

26 Oct 2025

Manas

Bad smell in the room

Leisure

6/10

Pleasant

26 Oct 2025

Nathan

It’s what the price is.

10/10

Exceptional

26 Oct 2025

Kate

Great place easy in and out and lots of food choices close by!

8/10

Excellent

26 Oct 2025

Angela

Clean nice staff very close to food..shopping etc..

Leisure Partner

8/10

Excellent

24 Oct 2025

Gail

We like the location of this hotel when flying out of BNA.

Partner

8/10

Excellent

24 Oct 2025

Matthew

Very helpful night staff. In addition to my stay, I parked my vehicle at the hotel during my trip out of country and the place I was directed to park it was perfect. In sight of the front desk, under a streetlamp and within video surveillance.

6/10

Pleasant

24 Oct 2025

Paul

Requested room on North Side, was given South side so heard Acft Departing most of stay

Leisure Self

6/10

Pleasant

23 Oct 2025

edith

The walls had questionable smudges on them. The room was outdated. Coffee sucked. Staff was nice. The price was good, but you get what you pay for.

Friends

8/10

Excellent

22 Oct 2025

Nicolas

Everything was great except when we came to check in they delayed it because they didn’t have any available rooms ready even though we were told it would be ready. Other than that it was comfortable and clean. Parking was easy and it was quiet.

Leisure Partner

6/10

Pleasant

21 Oct 2025

Doreen

Bathroom was a bit run-down and didn't feel very clean. I did over hear staff say they where re doing room? The beds were comfortable and it was quiet.

Leisure Family

6/10

Pleasant

20 Oct 2025

Chasity

The room was not as clean as I had hoped/expected from previous reviews.

Business

10/10

Exceptional

20 Oct 2025

Darrin

Good

2/10

Poor

19 Oct 2025

robert

The most disgusting space filthy and they did not have the room when i checked in then they gave me sheets to make up the brd myself i demsnd a credit ill never recommend hotels.com otherwise

Business

8/10

Excellent

19 Oct 2025

Steven

Room was good, only problem was floor throughout. Wearing white socks walking around they were almost black from the floor. Not sure if it was the carpeted areas or the floor

Leisure Family

10/10

Exceptional

18 Oct 2025

Giney

Good for price

Business

10/10

Exceptional

17 Oct 2025

Roger

All was good except for noises people all night

Self

10/10

Exceptional

17 Oct 2025

Madelyn

Check in was smooth, the girl at the front desk was SO sweet, the room was clean, and it was extremely convenient to the airport!

Leisure Partner

8/10

Excellent

17 Oct 2025

Lori

Clean and easy to get to and easy access to several restaurants

10/10

Exceptional

16 Oct 2025

Steven

Clean and very friendly

4/10

Poor

16 Oct 2025

Leslie

The staff were wonderful and the room was very clean & modern. The poor review stems from a chemical leak from the air conditioner. The scent permeated all my clothes, bags, luggage. I was there for a conference and I smelled like industrial chemicals. My clothes still have the scent even after washing. It’s been a few days and I’m still physically sick & nauseous to the point of canceling my only vacation this upcoming week. Please check and maintain facility equipment regularly.

4/10

Poor

16 Oct 2025

Annette

Needed a one night stay near the airport and that's what we got. The front desk staff was pleasant and the room was clean. There's a Waffle House and Panera next door and fastfood across the street. All pluses. The minuses were the room had an unpleasant odor and damp feel, like there was a wet dog hiding somewhere. The curtains did little to block out the outside lights and the bed was terrible. But it provided the basics: a place to lay our heads for a few hours and a shower.

Partner

6/10

Pleasant

14 Oct 2025

Jeremy

Noisy airplanes and guests, otherwise a fine stay. They should bring back the airport shuttle

Self

10/10

Exceptional

14 Oct 2025

Alexander

The front desk was fantastic. Was very helpful.

Leisure Self

2/10

Poor

14 Oct 2025

Michele

The room was filthy..very uncomfortable stay

Leisure Partner

8/10

Excellent

12 Oct 2025

Rylee

Nice location. Good for price

8/10

Excellent

12 Oct 2025

Kevin

There was a nice restaurant and the waffle House was right next to it as well

2/10

Poor

12 Oct 2025

Becky

Room was filthy. Bugs. Trash under bed. Dirty sheet.

Leisure Partner

10/10

Exceptional

11 Oct 2025

Amber

Stayed here twice. Love the body pillow in the upgraded room

Business_and_leisure Self

4/10

Poor

11 Oct 2025

Sam

This is a property that if you had to stay here it should be because there is nowhere else to stay. Even at 4pm there wasn’t a room ready/clean. We were given a room that was someone in the room already.

Leisure Partner

6/10

Pleasant

10 Oct 2025

Stephanie

Staff was friendly. Bathtub wasn’t cleaned and there was hair shavings all over tub and floor. Bed was comfy. Complimentary coffee in lobby was really good.

Friends_and_family Friends

10/10

Exceptional

10 Oct 2025

Wayne

Room was only cleaned twice over five days so no tip deserved. Hotel rooms should be cleaned everyday we aren’t in a third world country. Phone didn’t work in 309. Staff took three to five days to refund deposit. AC was. Ot explained but on fourth day I figured it out. Angry customers carrying on in hotel office over damages they didn’t do.

Business Self

8/10

Excellent

05 Oct 2025

Penny

Everything was great, great value for the money, very close to the airport, we will use them again.

Leisure Family

4/10

Poor

01 Oct 2025

Joanne

Less than what was expected......

I was charged an extra amount - for what, I do not know. As I was still on the road, did not have time to look into it and given my experience with the front desk, I did not feel it was worth my while to make the phone call in hopes of getting a clear explanatiobn.

Partner

10/10

Exceptional

01 Oct 2025

misty

Great

2/10

Poor

30 Sep 2025

Rickane

Rooms not smelling good and very smoky