Name: Hawthorn Extended Stay By Wyndham Nashville Airpor
Address: 2345 Atrium Way Building 2, Nashville, 37214, US

10/10

Exceptional

31 Jul 2026

Roger

Clean room
Great breakfast
Courtesy staff

10/10

Exceptional

31 Jul 2026

Jolene

I couldn’t believe how nice the property was. Expected much less for the price point.

6/10

Pleasant

31 Jul 2026

Barbara

We checked into the hotel around 11, There were 2 individuals working and multiple people checking in. The process took over 20 minutes. There are lots of hotels in the area, but this one looked the most run down out of all. The others looked much better as far as maintained and initial appeal. The place where you got off the elevator on our floor was odd. The room was clean, looked older and probably could use some updating. The breakfast offered some warm and cold varieties, the eggs and sausage were not warm either morning. The tables were not cleaned off as guests left so unless you wanted to wipe off the syrup, your seating was limited. Pool was ok. Could have used some updating.

10/10

Exceptional

26 Jul 2026

Mounir

Everything was good.

10/10

Exceptional

25 Jul 2026

Lew

Good breakfast staff and food.

8/10

Excellent

24 Jul 2026

Kristal

Clean, nice staff they was very helpful

6/10

Pleasant

22 Jul 2026

Melinda

The rooms were clean but the shuttle transportation from the airport was horrible. We stood there in the heat for about 45min. When we asked the driver about the delay he said he was there the whole time, which was not true. The shuttle service they use WOOSH. Is horrible.

8/10

Excellent

20 Jul 2026

Joseph

Desk clerk was very nice and helpful.

6/10

Pleasant

16 Jul 2026

Courtney

First, I want to recognize Nicole, the manager. She was absolutely wonderful. She was kind, professional, and genuinely cared about making things right. After hearing about the issues we’d experienced throughout our stay, she immediately addressed them without hesitation. She also went above and beyond by personally showing us how to access the pool and even bringing us towels after realizing we had forgotten them. She was by far the highlight of our stay, and I truly appreciate the level of customer service she provided.
Unfortunately, the rest of our experience didn’t match the quality of service Nicole gave us.
Before our trip, I contacted the hotel weeks in advance to ask about early check-in and late check-out. I was told to reach out closer to my stay, which was completely understandable. A few days before arrival, I received a message from the hotel confirming that both requests had been approved. However, when we arrived, the front desk informed us we couldn’t check in until 3:00 p.m. There was clearly a communication breakdown. After nearly 30 hours without sleep and very little to eat, we ended up waiting about an hour and a half. Had we known early check-in wasn’t actually available, we would have stayed at the airport to eat and rest instead of coming directly to the hotel.
The room itself was beautiful when we first walked in. It was comfortable, clean overall, and made a great first impression. However, we later noticed multiple stains and burn marks on the comf

2/10

Poor

15 Jul 2026

Cory

Breakfast was not up to par and it was cold and old. There was multiple of roaches seen on site

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Kathy

The room was really clean staff where very friendly and accommodating easy parking. The only thing I would mention is the pool area could use more seating the loungers where very uncomfortable would benefit from some cushions

Partner

4/10

Poor

12 Jul 2026

MILDRED

I am allergic to dog dandruff and not only this hotel allow dogs they were Big dogs and even saw several pit bulls! There was a dog on my floor barking late in the evening and early in the morning. There was dog pee on the elevator floor had to tell fro t desk and even told them the kind of dog and person that had it. The laundry i e machine room smelled like dogs. The breakfast was ok maybe would suggest different breakfast meat. All this being said i will never stay at a Hawthorne Extended stay/LaQuianta again.

Friends

8/10

Excellent

11 Jul 2026

Tabitha

Had a really good stay. We enjoyed the location and the breakfast was nice. The pool could have been a little better. The water was cloudy looking.

Friends_and_family Family

2/10

Poor

11 Jul 2026

Lori

My wife stopped by on her way into town because she had reservations downtown at 4:30 and was told her room would be ready at 2, so she planned on getting ready in the room. She came back at 2 and ended up waiting almost 2 hours and had to rush downtown without getting ready. I flew in the next day and called ahead about the shuttle. They told me where to go and to call. I started calling when I got off the plane. It rang and rang until my phone hung up. I kept calling while walking, stopped and got a sandwich for my wife and was outside at the pickup when someone answered. He insisted in sending me instructions. It took 5 minutes for them to come and he asked me to message when I got to the pickup (I had already told him I was there). I wrote right back and it took 10 minutes to write back saying it would be 10 minutes for the shuttle. It took 25 minutes. It was not worth it. The hotel is run down and the breakfast meh. I would not stay again. I can't believe Wyndham has there name on it. There are a dozen better options in the area.

Partner

8/10

Excellent

11 Jul 2026

Carla

Clean room. Check in took 45 minutes as rooms were not cleaned yet.

Partner

10/10

Exceptional

10 Jul 2026

Nathan

Building was recently renovated and they did a great job. Not sure what it looked like before but it looks great now. The staff was very friendly that you can tell cared about where they worked.

Pet

10/10

Exceptional

06 Jul 2026

Mindy

Upon arriving late on a holiday weekend, there was still ample parking. Easy access to a clean room. Breakfast was great! The pool is nice size, and very clean, but could use a few more lounge chairs. Staff was always very courteous. ☆☆☆☆☆

8/10

Excellent

01 Jul 2026

Edy

Good location for our purpose, clean grounds and nice staff.

2/10

Poor

29 Jun 2026

Jalen

Horrible all way around.

Partner

6/10

Pleasant

28 Jun 2026

Brandy

Don’t expect what is shown in the photos, it is near as nice. Also terrible smell!

Friends

10/10

Exceptional

28 Jun 2026

mohammad

👌

8/10

Excellent

28 Jun 2026

Leo

I enjoyed my stay. Relatively unbothered and the place was nice.

Self

10/10

Exceptional

26 Jun 2026

Roger

Room was very clean
Staff was very nice
Breakfast was delicious
Parking was very accessible

Self

10/10

Exceptional

25 Jun 2026

Joshua

Thank you

Business Family_with_children

6/10

Pleasant

25 Jun 2026

Diane

Room could have been a little cleaner. There was hair in the shower, toilet and sink. There was a piece of carpet sticking up between the beds, tripped over it several times.
The breakfast buffet was nothing special food was not hot.
I was told I would get an email copy of my bill and I checked out 14 hours ago and still haven't gotten it. Also, according to my bank I still haven't been credited the $50.00 incidental fee I was charged.

Self

10/10

Exceptional

23 Jun 2026

Jermaine

Staff was great and amazing

4/10

Poor

22 Jun 2026

Angela

The sheets didn't fit the bed. The water pressure was horrible. There wasn't an option to turn on only the fan in the bathroom, and the fan made a ridiculous amount of noise.

Friends_and_family Friends

8/10

Excellent

22 Jun 2026

Richard

Pretty nice hotel. We stay at a lot for travel sports. Main complaint was a line of people waiting for 3 pm check in. Letting people check in a little early isn't going to change your bottom line , and obviously the rooms were ready. There was a few spots around the hotel that could be more finished, like painters tape on a baseboard in the lobby bathroom or door handles that had sharp edges in or room bathroom from improperly being installed. All in all though the facilities were good. Nice pool. Staff were nice.

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Tina

Would definitely stay again

8/10

Excellent

20 Jun 2026

Trevor

The stay was fine. The photos showed the property in better condition that it was. Encounter pet hair from a previous guest and another guest brought her dog into the breakfast area. Good breakfast and easy access to the airport and highway. would book again.

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

Raymond

The staff was friendly and the place was great. We had a problem when we checked in, we asked the lady what time the airport shuttle started. She said 4:30. We told her we didn't need to leave that early because our flight didn't leave until 7:25. She told us there were a 5:30 and 6:30 ones. We told her that we wanted the 5:30 one and she said okay, she'd take care of it. I know she was busy trying to get everyone checked in, but the next morning when I asked the desk clerk where the shuttle would pick us up, he asked if we had made reservations. I told him about check in. He had to call the shuttle person and make arrangements for her to pick us up. He didn't have room on the 5:30 shuttle, so he picked us up at 6:10. Fortunately we were able to make it in time to check in, get through security, and get to our gate on time. Another problem was when I went to the ladies restroom and sat down, the toilet seat slid to the side and scared me. I let the desk clerk know about it and they informed me they would let maintenence know about it. Other than those two problems, it was great!

Partner

8/10

Excellent

17 Jun 2026

LARRY

Ok

Self

10/10

Exceptional

15 Jun 2026

Angelia

breakfast is blan but staff and hotel is great

10/10

Exceptional

14 Jun 2026

Nancy L

This was a nice location to downtown Nashville. The rooms had a large refrigerator, microwave, and a stove top. It has a nice table & 2 chairs in our room with a comfortable sitting area chair. The pool is open 9 to 9 & they have towels at the front desk. The morning breakfast is from 6 to 9 during the week and 7 to 10 on weekends. It is a hot breakfast with eggs, sausage, biscuits & gravy & fried potatoes. Also have waffles, cereal, muffins, bread, drinks, etc. It was well filled constantly by a very efficient lady that really worked hard to keep up with the need. The only thing is the small bathroom, but I would definitely stay here again.

Friends_and_family Family

8/10

Excellent

14 Jun 2026

Srikiran

Clean room, parking was easy, can improve on breakfast. staff was friendly

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Karen

This is the best place to stay close to the airport. The staff is awesome, it's quiet, free parking and close to everything you would need while in Nashville. See Nichole, the manager, she'll take great care of you!

6/10

Pleasant

10 Jun 2026

LaCrista

It was an okay stay, nothing special. Not worth the price though

Self

10/10

Exceptional

06 Jun 2026

Angela

It was nice to have a table and chairs in the room to sit and eat. sitting on the bed and eating isn’t ideal. Although it had a two burner cook, stove and refrigerator if one wanted to cook there was no pots and pans or anything so it’s kind of pointless to have that if you can’t use it. It was a parent that the hotel was just recently remodeled. There was a lot of painters tape still on items in the room. Paint job was OK. I think if they were going to.The room like they did though they could have done a better job but all in all it was a good place to stay. We were there for four days. Beds were super comfortable

10/10

Exceptional

06 Jun 2026

Luisana

Great place overall

Friends

6/10

Pleasant

04 Jun 2026

Jennifer

I had a leak in my bathroom sink and reported the issue twice. No one addressed the issue, so I kept cleaning up water for my 3 day duration. The 1st day breakfast was cold and coffee was always just Luke warm. I was eating between 6:30 and 7 every morning.

Self

8/10

Excellent

03 Jun 2026

Sashalee

Room was clean , staff was very friendly and parking is free

Partner

6/10

Pleasant

02 Jun 2026

Carlos or Donna

The property was just so-so. Our room wasn't as clean as it could be. Dirt on the floors and in the cracks and corners. We had to ask for towels. Most of the staff appeared to be put off by simple requests, like towels. We won't be staying at this location again. Sorry

10/10

Exceptional

01 Jun 2026

Jameshia

Better than expected.

Family

10/10

Exceptional

01 Jun 2026

Arturo

The room not clean very good

Self

6/10

Pleasant

31 May 2026

Carmen

Evening staff rude, bathroom was not clean, extended stay but not a single cup or fork, bed felt like I was sleeping on rolled up blanket, I've never heard so much noise from other rooms, walls are beyond paper thin.

Family

10/10

Exceptional

30 May 2026

LARRY

Good

Self

6/10

Pleasant

28 May 2026

kathy

They need hooks put in bathrooms. It’s so small already then you have nowhere to put clothes or towels

Friends

4/10

Poor

21 May 2026

Jose

No había desayuno disponible, había basura en el pasillo de olor terrible,no había agua de cortesía en la habitación y no había transporte del aeropuerto hasta el hotel y las habitaciones tenían detalles

Partner

10/10

Exceptional

18 May 2026

Manikanta Prasad

Just go for it. It’s a family friendly and very clean hotel

Friends_and_family Family

4/10

Poor

17 May 2026

Lindsay

I saw that this hotel had recently been renovated and the reviews seemed great, so I booked a room. I was, however, disappointed with the quality and cleanliness.
We stayed for just one night - the beds were comfortable! Those seemed clean and mattresses were encased in plastic (which always seems more trustworthy).
The hotel did appear to be recently renovated, but I was disappointed at the lack of attention to detail in many places.
Additionally, there were several places the room didn’t seem clean overall. The shower floor was disgusting, there was something on the countertops, and I noticed the floor seemed unswept. In fact, I washed my feet after walking around the room that morning, and you can see the aftermath of that on the hand towel.
Our staff interaction was minimal, and she was friendly. But I wouldn’t recommend staying here based on our overall experience.