Name: Homewood Suites By Hilton Nashville - Airport
Address: 2640 Elm Hill Pike, Nashville, 37214, US

8/10

Excellent

24 Jul 2026

Robert

The staff were very helpful and accommodating. The only issue we had was the room was only attended to once in the (5) nights we were there. We had to request that to be done.

6/10

Pleasant

08 Jul 2026

Jeff

The room was spacious and hotel was fairly clean, but the air conditioner kept us up all night, the shower tub was rusty, and they charged $10 to park which in the suburbs is just ridiculous.

Family_with_children

8/10

Excellent

05 Jul 2026

Latori

Clean and quiet establishment but they can improve making something different for breakfast each day

Family_with_children

10/10

Exceptional

05 Jul 2026

Carlos

Staff was friendly and helpful.The poor was a plus

Partner

10/10

Exceptional

01 Jul 2026

Donna

We loved everything about it. It was our first time to stay here. We look forward to booking again soon.

Family_with_children

8/10

Excellent

30 Jun 2026

Christy

Everything was nice, however the bathroom was completely out of shampoo and conditioner (there were bottles but they were completely emptied). Despite stating that they clean the room every other day, the room was not cleaned once for a three night stay.

Friends_and_family Family

8/10

Excellent

29 Jun 2026

Debra J

Carpet was sticky. 1/3 of tv channels didnt work. Tub was filthy and very slick!

Tasha at front desk was absolutely amazing! She goes above and beyond for her customers!

Self

10/10

Exceptional

23 Jun 2026

Garrett

Clean room

Partner

6/10

Pleasant

20 Jun 2026

Sarah

Common areas were very nice, well maintained and clean.
Staff was very nice and welcoming.
Room was mediocre. The shower handles broke off trying to figure out how to use the shower. Carpet was bubbling up and tripping over it often. Beds were hard. Pillows were pretty low quality. Great sized space for the cost for our large family. It was fine for a nights stay while traveling

Family_with_children

8/10

Excellent

11 Jun 2026

Christine

Just needed a little more attention to the hard floor cleanliness. But over all happy with the stay.

Friends_and_family Family

8/10

Excellent

08 Jun 2026

Jayme

Our room still had a pair of someone’s underwear in the room. We stayed for 4 nights and was supposed to get new towels, trash changed, etc every other day and never got it. I finally went down and got a trash bag to empty the trashes into. The staff was very friendly, and breakfast was great.

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Patricia

Loved the room - the staff was friendly and welcoming.

Partner

10/10

Exceptional

08 Jun 2026

Levia

Nice room set up, great breakfast, and not far from different attractions.

Partner

10/10

Exceptional

07 Jun 2026

Delisa

This property is always clean, well maintained. The staff members are very personable. The rooms are nice, especially the king suites. I enjoy the kitchenette, because I don't eat out. It allows me the opportunity to bring my own food and drinks.

Self

4/10

Poor

13 May 2026

Lee A

TV's in suite kept losing connect. Therefore you would be in the middle of watching something and you would lose the connect, Or you would turn it on and 3/4 of the channels would not work. Also was the first hotel I have ever stayed at where you had to pay to park even thro we were a paying overnight guest.

Friends

10/10

Exceptional

09 May 2026

Brenda

The staff was very accommodating. My granddaughter had a bad blister and they were so kind to give us a band aid and even asked her is she needed ointment ❤️

We enjoyed our stay.

Family_with_children

6/10

Pleasant

08 May 2026

Sylvia

HVAC system was loud. The room was clean. Sofa bed was not comfortable. The staff was polite and accommodating.

8/10

Excellent

05 Apr 2026

Krys

Room was clean, front desk staff was very friendly and helpful. Hotel Manager was friendly and amazing! Breakfast workers were amazing too!

The one knock I have is that we were there for 4 days and room service never came. Had to go down a couple of times to get additional towels. Asked what to do with the soiled towels they told us to just throw them in the hall way. We asked for a bag to put them in to put them in the hall way as they just wanted us to throw them out there in a pile.

We were told room service would be there the next day we had a long day at the convention center. Got back at 11:30pm to no room service ever showing up again.

The manager thanked us for talking to her about it. But most of the staff was great, and the property was great. I think they are working through some staffing turnover on the room service side but otherwise this was a great place to stay and recommend should you be in the area.

10/10

Exceptional

02 Apr 2026

Emily

We got in very late, and the front desk was staffed, the room was very nice. Breakfast was great the next morning.

Partner

10/10

Exceptional

01 Apr 2026

Arianna

The customer service here is exceptional. The breakfast is really good and is an actual breakfast. They always have coffee and tea available and they started having a light evening meal with some fun trivia. The rooms are nice and have a little kitchen and the bedroom separated from the living room so you can have a little privacy from the kids. There is no other place I will stay at when I come to Nashville which is pretty often. Love love love this place and of course the amazing ladies that work the front desk.

Friends_and_family Family

8/10

Excellent

15 Mar 2026

Sarabeth

A good home-base for work projects. The rooms are clean and quiet and the staff are helpful and friendly.

Partner

4/10

Poor

02 Mar 2026

Joseph

We checked in after flying all day around 8pm. Within 30-40 minutes it was apparent the AC was not working in the room. It was 75 degrees and no airflow at all. We notified the desk and was informed that they had no maintenence available and no room available to move us to. Not because they were full but because they didn't have enough staff to clean all the rooms and no other rooms were clean.
After another look around the room the door was missing the secondary deadbold door lock piece.
A shelf from the closet was broken and laying on the floor
The bathroom door had a large crack in it like it had been kicked in.
Additionally was informed by front desk the backdoor of the property keycard bro
Changed rooms the next day but the carpet had a large bubble in it right at the doorway which was a constant tripping issue. Housekeeping came and took the only two towels in the room and did not replace them. Which we didn't discover until 7:30 am dripping wet from a shower.
When asked at the desk who we speak to about the issues and compensation they said the GM Monday morning. Which I went down at 8am to speak with and learned they don't come in until 10am. Asked for a call when they get in. No call. Called the hotel around 1p be told they are on the phone or unavailable. I asked what time they would leave for the day. Was told 4p. Called about 3:30p for the last attempt and was told by the desk clerk that came on at 3p they the GM was already gone for the day.

Partner

4/10

Poor

01 Mar 2026

Hunter Magnino

Dirty everything. No remote, demand due to proximity to the airport should not lower standards.

8/10

Excellent

25 Feb 2026

Kenneth

reasonably clean

Family

8/10

Excellent

14 Feb 2026

Barbara

Staff was friendly room was clean, good breakfast

Leisure Family

2/10

Poor

09 Feb 2026

Nicole

Dirty bed linens, even the extra bed linens were dirty. All of the pillows were feather pillows and could not be swapped out by the front desk clerk. We only stayed one night then moved to a different hotel the next day!

10/10

Exceptional

08 Feb 2026

Christopher

Game night was awesome. Thank you Crystal

Business

8/10

Excellent

05 Feb 2026

Cynthia

Yes

Partner

10/10

Exceptional

04 Feb 2026

Clare

All was perfect

Friends_and_family Family

6/10

Pleasant

04 Feb 2026

Jamie

Didn't receive notification digital key entry until long after checked in - had to stop at desk, the old fashioned way. The air conditioner was on 78° - very uncomfortable in the room. Dishes from previous guest were still in the dishwasher. The ceiling looked like it was leaking in the bedroom (was on the first floor). The bathroom floor looked like paint had been dropped on it and not cleaned. The bed was hard and lumpy - old mattress.

Business_and_leisure Self

6/10

Pleasant

01 Feb 2026

Henry

Time for Hilton to remodel this hotel. The lobby ceiling was falling apart and dangerous. The breakfast was was subpar for a Homewood Suites chain.

Leisure Friends

10/10

Exceptional

31 Jan 2026

Clare

We stayed there because our power is out. The staff us so accomodating
That made us feel so welcomed and even had trivia?

10/10

Exceptional

13 Dec 2025

Jamie Allison Von

Everyone was so nice and helpful. Breakfast was great. Our room was clean and the hotel was quiet. We loved our stay and would definitely stay there again!

Leisure Family

6/10

Pleasant

08 Dec 2025

Shellie

The room needed some TLC!!!!

Leisure Family

6/10

Pleasant

20 Nov 2025

Orena

I endednup being the guest of the day at check-in. Staff was nice and attentive. Be orepared to pay $14 a day for parking and have $50 a day held for incidentals. That was a shock upon arrival. Parking is never full and not on the street. There is literally no reason to be charged for parking other than charging it's already paying customers for choosing tonstay there. Its an older property thats been updated. There was hair all over the room. The air unit was incredibly loud, and usually the shower didnt get hot enough. The closet door was missing part of the slider to fully close the closet.
Other than that, it wasnt a bad stay.

Leisure Partner

8/10

Excellent

18 Nov 2025

Sara

Quiet and convenient. The staff were super friendly and helpful.

Leisure Partner

4/10

Poor

02 Nov 2025

Julie

The room assigned was not clean on arrival. I was told to put suitcases in closet and they would send someone right up. So i went out to lunch, on return, the room had not been cleaned so i was assigned another room. The staff at the desk was inattentive bordering on rude. They could be heatd in the back laughing and carrying on so mych so that it seemed a guest request was an inconvenience. I called down tonask for pillows and was hung up on. On calling back, i was immediately hung up on and could hear desk staff say...someone is playing with the phone. However, the weekend housekeeper on the floor brought pillows on request. It should be noted the kitchen staff encountered were all polite and attentive. The weekday housekeepers could improve there cleanliness. A top to a water bottle was dropped in the hallway and it stayed there for 3 days until the Saturday housekeeper picked it up.

Leisure Family

10/10

Exceptional

02 Nov 2025

Valerie

Yes

10/10

Exceptional

30 Oct 2025

April

Clean rooms great staff good handicap room.

Friends_and_family Family

6/10

Pleasant

29 Oct 2025

jeffery

when I got to the motel from the long drive right around 4 pm I was told my room was not ready for me. Then she looked at me and offered restaurants to eat or places to go. My room was not ready till after 5. For all the money we pay for rooms they should be ready. But I will say the room was clean and nice and I really did not use any other service. Good luck.

Partner

6/10

Pleasant

21 Oct 2025

Pamela

The heater in our room was dirty and loud. It sounded like water was boiling all night long. Woke us and our children up multiple times. The staff were great and very helpful, but the breakfast was very lack luster.

Leisure Family_with_children

6/10

Pleasant

14 Oct 2025

Elle

The front desk staff was very slow and they put us in the wrong room. I’m not sure they all knew what they were doing. One of the women was very helpful. Breakfast was good, no bacon unless I just missed it. Room was clean and spacious.

Friends_and_family Friends

2/10

Poor

27 Sep 2025

Benjamin

Would never recommend. We arrived, had prepaid, and they had given our room away. Offered no help and put us out on the street.

Business

4/10

Poor

27 Sep 2025

Larry

Room not available at our 6:30 PM arrival, even though check in time is 4PM. Front desk stated the room had not been inspected yet for readiness. Waited 45 additional minutes until someone finally inspected the room. Once we got to the room, there was still trash in the bathroom and all the dishes in the dishwasher were clean, but not placed back in the cabinets and drawers. And while we were on the room, the original housekeeping member that was supposed to finish the room let themself in with out announcement or warning. No communication between front desk and housekeeping to let the housekeeping member know we were already checked in. The carpet in the bedroom is loose and raised in some spots, presenting a tripping hazard - and this is an accessible room, so stabilty is even more critical for the typical occupant.

Partner

10/10

Exceptional

23 Sep 2025

Jonathan

Wonderful staff and a outstanding and clean place to stay

Leisure Friends

2/10

Poor

13 Sep 2025

Chad

They gave away our room and offered us nothing

Business

2/10

Poor

09 Sep 2025

Amber

I arrived at the hotel after our flight landed. It was 11pm. I had prepaid everything. The hotel had given our room away and their response was sorry you’ll have to go look for a different room. I will never stay nor recommend this place to anyone

Business

8/10

Excellent

01 Sep 2025

Awayne J.

Loved my stay

I had a great stay, all personnel were so friendly. I will visit again.

Self

10/10

Exceptional

26 Jul 2025

Coral

Loved how close to the airport we were so very convenient and loved watching the planes going overhead. Rooms were big and love that they separate the room from kitchen area

Leisure Partner

6/10

Pleasant

13 Jul 2025

Marek

Nice breakfast area. Loud planes right above building.

Leisure Family

2/10

Poor

28 Jun 2025

Cory

Worst customer service

Worst service I have ever experienced. I had to call the morning of the stay with an issue and instead of helping with the issue, they ended up hanging up on me. Had to end up calling corporate office about the situation and they had to get it resolved. I’ve never experienced worst customer service ever before at any hotel. We travel year round too.

Friends_and_family Family

10/10

Exceptional

23 Jun 2025

Michael

Great stay

10/10

Exceptional

16 Jun 2025

Eleonora

We were traveling cross country through I40. When we arrived at the hotel around 7:30pm, there was only 1 counter attendant. She had to help another guest, left the counter, and when she came back there was a short line waiting for service. She was very pleasant to the grumpy people ahead of us. I was impressed. We got our room very quickly. I would stay here again.

Leisure Partner

6/10

Pleasant

08 Jun 2025

Monica

Leak from unit in 1st room. Moved to another room, same issue. Friendly staff though.

Leisure Friends

8/10

Excellent

26 May 2025

Sokpheap

Property was ok . Our room Ac was very loud at night .

Leisure Family

2/10

Poor

26 May 2025

Justin James

Staff was inconsiderate, the AC was broken.. had to cancel our reservation to book another hotel. It was miserable. We bought box fans for first night and checked out 6am following morning cutting our trip short by 2 days

Leisure Family

4/10

Poor

05 May 2025

Jennifer

Staff was untrained and gave bad information causing a huge inconvenience and loss of time to our stay.

Business

2/10

Poor

04 May 2025

Verified traveler

TV

Was told had TV in room. Neither TV worked in living room and bedroom area. Was told it would be fixed and never was fixed

Friends_and_family Family

2/10

Poor

30 Apr 2025

Gregory

Ants

Ants in room. Called and report. They said they would give me a free night. One month later still waiting. No return call

Friends_and_family Family

10/10

Exceptional

08 Apr 2025

Jacob

Staff was super friendly and helpful with good local restaurant recommendations.

Leisure Self

10/10

Exceptional

01 Apr 2025

Frank

Pleasant Stay

We had two issues. Room had only 2 sets of towels, we reserved the room for 3. Also, the TP holder was loose on the wall. Both issues were remedied very quickly to our satisfaction. Breakfast was delicious (but, could of been a little hotter). Would definitely stay here again.

Friends_and_family Family

4/10

Poor

31 Mar 2025

Elisha

We liked that the hotel was located near the Gaylord, where they truly in competition, wasked a front desk. Multiple times for towels and betting for the pull out sofa. Which we did not get until the next night. Also tells were taken the next day and not replaced. There was no toilet paper or tis.Suse the phone in the room.It was not operable and there was hazard.Tape taped on it the staff was not willing to help. Overall I would not recommend this hotel until renovations are complete and management is in place.

Business Family

6/10

Pleasant

28 Mar 2025

LaAundrea

They took money off my card that wasn’t suppose to be taken off and this is not the first time it’s happened.

Self

4/10

Poor

27 Mar 2025

Douglas

There was a super loud party next to us. We brought it up with the front desk and nothing was done to stop it. I understand some noise in a public building but this was excessive and lasted most of the night well into the early morning hours

Leisure Family_with_children

6/10

Pleasant

23 Mar 2025

Scott

OK for 1 night layover, not for extended stay

We made a family trip to Nashville for a long weekend. Although this is an extended stay hotel, it's not really set up for families.

The bedroom is separate from the living room with the pull out sofa. However, the bathroom is in the bedroom. Makes it tough for a family to navigate each other's living space.

Hotel condition and staff were really good along with the breakfast.

I know airport hotels have noise but make sure your room isn't facing the back parking lot. All inbound flights coming from the north skate right across the hotel roof just before touch down. It's extremely loud in those north facing rooms. We had to change rooms because of the noise.

Also, they do have issues with the TV channels cutting in and out. This is throughout the hotel, not just our room.

Friends_and_family Family

6/10

Pleasant

09 Mar 2025

Harshal

Newly renovated but carpet, bedsheet and everything else was dirty. Weird smell in the room.

Leisure Family

10/10

Exceptional

05 Mar 2025

Kimberly

Our room was cold. Attempted to adjust the thermostat, but to no avail. The overall stay was good.

Business_and_leisure Family_with_children

10/10

Exceptional

08 Jan 2025

Michael

BNA's Best Kept Secret Spot!!

Very well done establishment. Terrific renovation job. Incredible bang for your buck! I've lived in apartments smaller and with less amenities than these great rooms and spacious layouts...bravo to the team and thanks for the friendly and rare welcoming ambiance! Refreshed my otherwise mundane at best short stays at less than $150 per night spots everywhere. I stay 175 plus nights a year and I don't take any \"real hospitality\" I get along the way lightly...thanks guys, I'll be back...with friends.

Self

4/10

Poor

25 Nov 2024

Randy

We checked in with no problem. The room was nice. We woke up the next morning and we had no hot water. We took our cold showers. Went to the front desk and they said the boiler had caught on fire. I asked when did this happen. \"A couple of days ago\" I asked why didnt you inform us of this when we checked in? They had no answer. We came back to the room later that day and they said it was fixed. We checked and we had hot water. The next morning we had luke warm water at best. The staff was not honest with us because after it was fixed they said someone had turned it off accidently. Will not go back to this chain. They also could not issue a refund because the manager was not there on the weekends. Really!!!!

2/10

Poor

23 Nov 2024

Patricia

Caution when staying at this property! No ice no hot water! We arrived to no ice available in our room or on the property, they claimed the ice maker was broken and the ice maker in our room refrigerator didn’t work. This is a suite, so the bedroom is a separate room. When I closed the bedroom door there was a huge hole some other guest had punched in the door. When I called to alert the front desk they couldn’t be bothered. The next morning we work up to no hot water, no shower, nothing and a lousy breakfast. The staff was great but no thank you!

Leisure Partner

10/10

Exceptional

18 Nov 2024

Maureen

The hotel had the kindest staff. Next time back, I would definitely stay here again, and I highly recommend this hotel!!! ❤️❤️❤️👍👍

Leisure Friends

8/10

Excellent

02 Nov 2024

James

Our mattress had stains visible on springs all over

10/10

Exceptional

01 Nov 2024

Leah

The rooms were amazing. Spacious clean and updated with great amenities and room for the whole family.

Leisure Family_with_children

8/10

Excellent

28 Oct 2024

Brent

It was under renovation, but they were very accommodating. Loved the room being a suite with a kitchenette.

8/10

Excellent

21 Oct 2024

Denise

The area and convenience to shopping and eating location

Leisure Family

10/10

Exceptional

21 Oct 2024

sara

Great place to stay!

Great experience! The staff was very friendly. For being close to the airport, the sound of planes was not very loud!

Friends_and_family Family

8/10

Excellent

12 Oct 2024

anthony

overall very nice stay. would recommend for convenience to most attractions.

Leisure Family

10/10

Exceptional

20 Sep 2024

Randolph

Had a very enjoyable stay. The hotel is very clean and very up-to-date. There was no aircraft noise at night. The staff was very friendly and helpful. I will stay there again when in the Nashville area.

Friends_and_family Family

2/10

Poor

15 Sep 2024

Joanne

Air conditioning in room is noisy with no relief from management

8/10

Excellent

15 Sep 2024

louise

All employees were great, some maintenance on property needed to be finished

Leisure Family

10/10

Exceptional

29 Aug 2024

Danny

Very nice. Just renovated.

Nice room with separate living room kitchen and bedroom

Self

2/10

Poor

26 Aug 2024

Sarah

The hotel was under renovations which was fine. But check in was at 4:00 our room was not ready until after 6:00pm. We had traveled all day, no towels in the room. Planed on using the sofa bed and when we pulled it out there were dirty sheets wadded up in the middle of the bed. had to go and get new sheets. Next morning went down for breakfast, knowing that since it was on steam table it would not be real hot, but it was not even on and all the food( scrambled eggs-meat) was ice cold.

Leisure Family

10/10

Exceptional

17 Aug 2024

candice

Definitely staying again

Business_and_leisure Partner

10/10

Exceptional

11 Aug 2024

tangela

Everything was fine. Check in was easy and fast. And the staff at the desk was friendly. The two things that I didn’t like was that my room didn’t get clean why I was gone. When I came back. My bed has not been made. No fresh towels. Nothing. And also I didn’t like the little sample cups they had out for the juice at breakfast. I had keep on getting up to get more juice. I didn’t like that at all

Leisure Partner

4/10

Poor

06 Aug 2024

shane

So staff lady when I checked in was amazing she was helpful and friendly. I hadn’t checked out yet and had items that were in my room that were missing my AirPod charging case. I had AirPods on my person and underwear and shirt when I asked the cleaning lady she said no to everything at first then afteff red a couple of minutes she stated she had the shirt and then other staff asked me what I was missing and stated she didn’t have them on her cart didn’t offer to give me a card or anything to speak to someone about missing items

Leisure Self

4/10

Poor

05 Aug 2024

Tracy

I booked a suite so we would be comfortable yet it did not look at all like the photos. In fact it was barely furnished and reminded me of a door room. I will have to think twice about staying at a Hilton anymore

Leisure Partner

8/10

Excellent

15 Jul 2024

Mark

Nice enough, BUT...

Night front desk attendant was curt at best. I had a late check-in and he seemed to be irritated before we began. My check-in took 15r minutes because my CC got double charged. Hotel is under renovation, so better days are ahead. My light and night stand were not plugged in so my phone died in the middle of the night. BUT my room was big and the AC worked well, so it was ultimately all good, but the 8.8 ratings are GENEROUS.

Business

2/10

Poor

15 Jul 2024

Keith

Bad stay as well the room was not clean and we found a wasp in the room. Plus there was only a screen on the window which didn’t keep the light out

Friends_and_family Family

6/10

Pleasant

24 Jun 2024

Robert

There was construction going on with materials lining the hallways. The public restroom flooded into the hallway so there were fans running all night. The side door was left open at night to ventilate which probably isn't the best for security. When the door was shut the next morning, the room keys couldn't active the side door so we had to walk around to the front. There were several water stains on the ceiling of our room which likely was due to flooding from above at some point.

Staff was very friendly and helpful.

Leisure Family

10/10

Exceptional

23 Jun 2024

Brenda

Lots of construction

Leisure

10/10

Exceptional

20 Jun 2024

Clifton B Thaw

Very clean rooms and property renovating to stay current. Close to airport but no jet noise. Convenient drive to Opry and to Downtown. Only demerit: did not expect to have to pay to park.

Leisure Family

10/10

Exceptional

16 Jun 2024

Billie Jean

Easy check in. Great suite. It was perfect for our family. I have a grandson who likes to stay up late and play video games. So havig a suite so we close the doors to his area was perfect. The air conditioning went out abd tgey gir rught on it and within the hour we were cool again

Friends_and_family Family

6/10

Pleasant

09 Jun 2024

tessique

Tv in room didn't work and no one fixed it. Had to ask for room service and they didn't take the trash out. AC unit was loud and hard to sleep. No park and they charge for parking.

Leisure Family

10/10

Exceptional

03 Jun 2024

machaela

Great

Friends_and_family Friends

6/10

Pleasant

02 Jun 2024

Kathleen

Was ok, but needs improvement

One of the two rooms floor was damp and almost wet. We asked for a new room. When getting into that room a used cute tip was on the desk. Cleanliness was lacking for a Hilton hotel. Definitely needs updates. In the other room for 4 people with two queen beds there were only two bath towels. The bar restaurant advertised it was open till 11pm but closed at 10pm.

Friends_and_family Family

6/10

Pleasant

01 Jun 2024

Kerri

Staff was friendly and helpful. Breakfast was good. We realize they are in the middle of rennovations and maybe when it is completed it will be nice. Our room was pretty outdated. Worn and buckled carpet, torn furniture, and shower faucet system could stand to be replaced.

Leisure Family

6/10

Pleasant

24 May 2024

Garrett

Affordable and nice property, the breakfast was great! Unfortunately there was construction still going on and water was cut off for some time during our stay but besides that it was pretty nice. I wasn’t able to use the gym because there’s no age requirement and there were kids playing in there constantly. Besides that, I enjoyed the stay and it was in a great location near everything.

Business_and_leisure Partner

4/10

Poor

06 May 2024

Debra

Need proactive action for graduation events

Upon our arrival to Homewoods Suite
Alarms were blaring and an obvious water main break had occurred that morning! I am a wheelchair bound person having travelled 4 hours, needing an early check in to prepare for a 4:00 meeting’ Needless to say all of the issues were dealt with at 3:00 and I stayed in the lobby for my meeting! I did receive a room on the first floor, but not with the accommodation requested! Those rooms were not available since January! I should have been informed, when the reservations were made!
LaVoughn Thomas

Friends_and_family Family

4/10

Poor

05 May 2024

Judson

Poor Quality

The staff was very friendly. However, the room was poor. The sleeper couch had torn cushions with foam sticking and and several stains. The phone did not work, the was no night stand lamp on one bedside. In the AM the water shut off for minutes and the building fire alarm went off several times in succession.

Friends_and_family Family

4/10

Poor

04 May 2024

EDWIN

Lackluster

The room was double priced because of several college graduations, so value was an issue. I learned at 2:30 a.m. the TV remote didn’t work.

The renovation was in progress, so there was disarray. The stay was redeemed a little by the excellent shower experience.

Friends_and_family Family