Name: Aloft Nashville Airport
Address: 608 Mcgavock Pike, Airport Area, 37214, US

10/10

Exceptional

26 Jul 2026

Brittany

Front desk was super friendly and welcoming! Everything was great! Would stay again if ever in Nashville!

8/10

Excellent

03 Jul 2026

Mandy

There was no hand soap at the sink, room was nice and clean though.

Friends

8/10

Excellent

01 Jul 2026

Diana

Good location near airport and free parking always helps!

10/10

Exceptional

29 Jun 2026

Paul

When we arrived to check in at 4:30 we were told the hotel was fully booked for the night and the King room we had booked wasn't available. Fortunately, we had other things to do in Nashville, so the clerk on duty, Jeremiah, agreed to let us store our bags in hopes that when we returned later a King room would be available. It was! It was a pretty basic room, as advertised. Importantly, as we were there at the beginning of a heat wave, the a/c and shower worked well, bed was comfortable. There's a small outdoor pool that looked clean, but we didn't try it out. Nice bar in the lobby. Free parking. Gas station nearby to fill up your rental car before you return it. Breakfast is mainly snacks that you pay for at the desk, which was a little disappointing, but if you really need breakfast before you head to the airport, there's a Waffle House nearby. Overall, a fine airport hotel option.

Partner

4/10

Poor

23 Jun 2026

Laurie

The gal at the front desk was not interested in providing good customer service. When I booked the room, I booked a room with a bath tub; I asked the gal if I was getting one explaining I booked it and she just said it should have one. It did not. I asked if the room had water, she said two bottles in the room. No water in the room and no answer at the desk when I called down to see if I missed it somewhere. She was still there in the morning- her customer service skills and speaking skills could use a little brushing up. Room and bed were nice. Very comfortable bed- just disappointed I didn't get what I asked for.

Friends

6/10

Pleasant

15 Jun 2026

Gail

My deposit is takin forever to be refunded. This has been an ongoing issue since chk out

Partner

2/10

Poor

09 Jun 2026

Kathryn

We arrived to a room that was dirty. The floor was sticky and there were used contacts on the floor in the bathroom. No soap in the bathroom. We brought it to the front desk’s attention and they said it would be cleaned thoroughly the next day. It was not and they didn’t have anyone to clean it the second day. Other guests were very loud into the early morning hours and we got little sleep. I would not stay here again.

Friends_and_family Family

8/10

Excellent

08 Jun 2026

Robert

Rooms was clean staff was great only problem was we didn’t have toilet paper at first

Friends_and_family Family

10/10

Exceptional

27 May 2026

Kurt

Great stay. Will definitely be back

Self

2/10

Poor

26 May 2026

Ashley

n

Family_with_children

4/10

Poor

23 May 2026

Marion

EXPEDIA is the problem... I used Expedia to book the stay Monday to Friday however we finished the class I was attending early so I checked out of the hotel Thursday morning but was still charged for staying thur to Friday? And now there is no way to contact Expedia for reimbursement?

Self

10/10

Exceptional

11 May 2026

Eric

The Staff was great

Friends

10/10

Exceptional

10 May 2026

Gregory A.

The room was really clean and nice. (The soap dispenser was empty in the shower but other than that it was very nice.) The lobby is really inviting and well layed out. I wish there was breakfast even if the room cost a little bit more. I will stay here again.

Partner

10/10

Exceptional

08 May 2026

Cas-Sandra

Ideal for staying over and exploring Broadway.

Partner

10/10

Exceptional

04 May 2026

Yeimi

Hotel Is very clean and all the staff were pleasant. Will be returning

Friends

10/10

Exceptional

04 May 2026

Regina

Free self parking was a plus during our stay for a college graduation. Close to shopping and restaurants. Overall we had a great stay

Family_with_children

8/10

Excellent

20 Apr 2026

Bronte

Clean nice rooms , great self parking. Only issue was lighting in hallways very dim although there were cameras in every hallway direction I personally as a woman didn’t feel comfortable walking down the hallway by myself unless I was with my boyfriend. But still overall the hotel was nice and we definitely enjoyed our stay.

Partner

10/10

Exceptional

18 Apr 2026

James

Clean and friendly atmosphere

6/10

Pleasant

13 Apr 2026

kevin

The entire property had overflowing trash cans that I never saw emptied in 3 days including food scraps on the sidewalk around the entrance. Room was ok but shower seemed like it could of used a good scrubbing as the walls and corners had orange/brown spots. My biggest issue was that after checking in and going to the room I realized that the Living/bed area had two lamps that were inoperative. I have bad eyes and need all the light I can get, I went down to the desk to ask for new light bulbs and was told Their maintenance guy was not on the property and They would call Me. They never called. I again mentioned this issue to the desk on My way out the next morning. That evening I still had no light and No one ever called or followed up so I spent two nights in dim light unable to read or see well. Next time to Nashville I will stay somewhere else.

Self

8/10

Excellent

27 Mar 2026

Sue

Overall it was a nice hotel, easy parking, staff was great. Room was clean, beds comfortable. The only complaint was that the rooms weren't very insulated! Could hear the people above me walking very loudly! And the doors slam very loudly!

Family

10/10

Exceptional

25 Mar 2026

Paul

Property is clean and very welcoming.

8/10

Excellent

22 Mar 2026

Carey

Clean room, modern and new, easy parking. Water was a bit cold for showering.

Family_with_children

6/10

Pleasant

21 Mar 2026

Botswana

I had a pretty decent stay here. The room was clean and comfortable! It was modern and it came with an eating nook which was different. But the lighting in the hallways threw me off. I should say the lack of lighting actually. It gives off a dark and scary vibe. That’s my only true complaint.

Friends

10/10

Exceptional

08 Mar 2026

Mariah

Friendly staff and super clean room. Also, conveniently located.

Self

10/10

Exceptional

02 Mar 2026

Nicol

Room was clean and the bed was comfortable

Friends_and_family Family

10/10

Exceptional

27 Feb 2026

Jessika

Very friendly staff, I love the room and view.

Partner

10/10

Exceptional

24 Feb 2026

Carminita

The manager is incredible. He even borrow a speaker to our room and give us tips of where to go to listen spanish music. It was great place. We went twice. Daysies club next ti twelve thirty. The hotel was chic and modern . Really love my stay. Should add breakfast with the price

Friends

8/10

Excellent

14 Feb 2026

Samantha

Room was very clean and staff was very helpful and polite.

Leisure Friends

10/10

Exceptional

31 Jan 2026

Ian

I was a guest during the Nashville winter storm of 2026. This hotel was exceptionally busy and it would have been easy for things to be overlooked. But there was on employee specifically that stood out. Peach was courteous, kind, and patient during a VERY chaotic time in the city. The kindness and grace she showed every guest is what the hospitality industry is all about. Would definitely stay here again coming back through Nashville as the impression left on me was overwhelmingly positive.

Leisure Self

10/10

Exceptional

21 Jan 2026

Cimbrashia

The shower could’ve been cleaner, but outside of that it was very relaxing a friendly environment, and I enjoyed myself in most part. We’ll definitely go again.

10/10

Exceptional

15 Jan 2026

Megan

Parking was easy and safe! Staff was amazing, always so welcoming and kind. Rooms were so big and had an amazing layout, and very clean!

Business Partner

10/10

Exceptional

11 Jan 2026

Jennifer

Very nice property. The staff was super friendly and super dog friendly.

Leisure Pet

6/10

Pleasant

02 Jan 2026

Ashley

I stayed here for three nights and overall had a good experience. The hotel itself is solid, the room was comfortable, and the bed was genuinely nice, which matters when you are working long hours. The staff was awesome across the board, friendly, helpful, and professional. Parking was also easy and convenient, which I appreciated.

The main downside was the noise level. Unfortunately, you can hear everything from the room above. For me, the noise started around 5 AM and lasted until about 11 AM each day. Since I came down for work and typically went to bed around 6 AM, this made it very difficult to get uninterrupted sleep. The sound transfer between rooms was the only real issue and had a noticeable impact on my stay.

That said, if you are on a more typical sleep schedule, this may not be a problem. The hotel has a lot going for it, but improved soundproofing or better noise control would significantly elevate the experience.

Business

6/10

Pleasant

28 Dec 2025

Cecilia

Great!

Friends

8/10

Excellent

27 Dec 2025

Dennis

Rooms were definitely clean. Don't let the word Airport scare you because I didn't hear airplanes at all. Limited food menu but the chicken wings were great. Staff is very friendly

8/10

Excellent

24 Dec 2025

Jessica

Great hotel. Clean establishment. The hotel bar/restaurant provides decent food options. Hotel has live music a couple nights a week. Front desk staff are pleasant. Free on-site parking. Overall, great experience and stay.

Leisure Self

8/10

Excellent

24 Dec 2025

Jessica

The hotel is nice and clean. The location is ok, approximately 15-20 minutes from downtown Nashville. A great perk is the on-site parking, which is the reason I chose this hotel. Upon check-in, I asked if the sheets are changed daily or after each stay and if my room had clean sheets (I noticed hotels are starting to keep dirty sheets on beds and not changing them between customers). The receptionist was polite and stated it was not noted in the special request but she will ensure new sheet are provided the next day. I returned to the front desk the following day for a follow-up. I was told the room would be serviced and housekeeping was informed. My room was not serviced my entire stay, 3 nights. The day of check-out, house keeping was eager to service the room and opened the door while i was in a towel fresh out the shower (the sink area is at the front entrance exposed to the hall). Instead of closing the door quickly, the lady stared at me stating room service, as if I were to let her in. When I just staired at her, she finally closed the door. On the second night I attempted to order a cookie at the bar, which was listed on the menu. The bartender looked at me like I was stupid and said we don't sell cookies here, they are sold at the snack bar/store. I walked away feeling embarrassed based on how he treated me in front of guest. I called the front desk later that evening to double check it warmed cookies are sold at the bar, the desk clerk confirmed they do.

Leisure Self

8/10

Excellent

07 Dec 2025

Andre

.

Friends_and_family Family

10/10

Exceptional

07 Dec 2025

Amber

Great staff and very nice hotel and a great bargain

6/10

Pleasant

02 Dec 2025

Christopher

Not the same caliber rooms as other Aloft hotels in the area. I felt like I was staying at a motel.

Partner

10/10

Exceptional

02 Dec 2025

Claudia

The Staff Was Outstanding. They Do Not Treat You Like A Regular Customer. They Make You Feel Like Family. Specially Mr. Gilbert

8/10

Excellent

29 Nov 2025

Teresa

Staff was very courteous. The dead bugs in our room a little disappointing

Business Partner

10/10

Exceptional

27 Nov 2025

Nicholas

Room was very clean. The ladies at check in were so nice! Very nice stay!

Friends_and_family Family

8/10

Excellent

16 Nov 2025

Darell

Yes

Business

6/10

Pleasant

13 Nov 2025

Anthony

Friendly staff. Loud air con and high pitched noise from fridge, both had to be turned off.

10/10

Exceptional

12 Nov 2025

Colleen

Clean room and helpful staff. We enjoyed our stay.

Leisure Partner

10/10

Exceptional

06 Nov 2025

Beverly

Room was clean, comfortable and quiet. Perfect for a quick romantic trip to Nashville. Would definitely stay there again in the future.

Leisure Partner

8/10

Excellent

03 Nov 2025

Azon

It was a decent hotel.

10/10

Exceptional

02 Nov 2025

Lee

Nice modern room. Staff was really nice.

Leisure Self

2/10

Poor

21 Oct 2025

William

Tried both dinner and breakfast, and both were wrong orders items.

No towels in guest room, and front desk was very rude upon requesting towels.

A lot of garbage in hallways and not very clean environment in general

Business

10/10

Exceptional

17 Oct 2025

Francésca

My stay at the Aloft!

The overall stay was excellent. I loved the design of the hotel and thr staff was cool! I didn't like that there was no microwave in our room and the water pressure in the shower was not good at all. I would stay here again and hopefully this things will have been addressed!

Friends_and_family Friends

6/10

Pleasant

13 Oct 2025

Yasmine

Nice hotel , cleaning could’ve been better.

4/10

Poor

04 Oct 2025

Jennifer

The check in attendant was not at her station when we arrived. She was in the restroom, which we patiently waited and understood. But when she finally came up to the desk, she was very cold and indifferent. Not friendly at all. We ended up with a room on the very top floor And the walk to the room was very far. We had to go down several hallways just to get to our room. The room was not clean. The carpet under the bed had trash and debri. The bedding had eyelashes on it. The shower floor was covered in hair. We will be staying another night in Nashville, but we will not be staying in this hotel again.

Business Family

10/10

Exceptional

03 Oct 2025

Frank

Easy shuttle to Nashville airport. Quiet stay.

Leisure Family

10/10

Exceptional

02 Oct 2025

Debbianna

Loved

Partner

10/10

Exceptional

26 Sep 2025

amber

hotel was easy to access and convenient to downtown

Leisure Friends

6/10

Pleasant

14 Sep 2025

Tamiko

I wanted to love this hotel, but one thing messed it up for me. I’m a very light sleeper, and was looking forward to getting some rest after working hard all week, teaching and running a small business. One tiny thing disturbed my rest. The smoke detector in the room had an ongoing tiny green light that blinked all night. Being a light sleeper, I could actually see it and it bothered me so bad. So much so, I had to go purchase a black out sleep mask from target for my 2nd night there. Thanks to Target, I was able to get some rest because it blocked the little light from disturbing my rest. I did tell the front desk, they offered to put a strip of black tape on top of the light, but they never came. I’m glad I followed my first mind and grabbed the mask while out shopping.

Leisure Family_with_children

10/10

Exceptional

13 Sep 2025

Gerard

Great location, great comfort

Always great to stay here when in town, close to the airport, broadway, the opry. General all rounder location! Will be back!

Business

4/10

Poor

04 Sep 2025

Polad

Room 402: Fan in the toilet did not work, toilet door had no lock, toilet door was not closing, toilet made very high noise when flashing, no microwave in the room, 1 tea bag for 3 person, refrigerator made high pitch noise, no complimentary breakfast, etc.

8/10

Excellent

04 Sep 2025

Mai

I enjoyed the bar/snack options and the live band.

Business Self

8/10

Excellent

04 Sep 2025

Mai

Everything overall was good; the room, especially the shower could use better detail when being cleaned -the shower walls were not clean or disinfected -I think the attention to those details matter. Kind staff -overall not bad, but those little details is what makes a person want to return to that hotel. Cleanliness and disinfection should be top priority only behind customer care. And staff are nice so I didn't complain or change rooms.

Business Self

10/10

Exceptional

02 Sep 2025

Alisa

great stay, will do it again.

10/10

Exceptional

01 Sep 2025

Aubrey

Great place

10/10

Exceptional

30 Aug 2025

Ann

Very nice

Leisure Partner

10/10

Exceptional

29 Aug 2025

Markee

I love the lobby the esthetics was beautiful

Leisure Family

2/10

Poor

26 Aug 2025

Pressha

WOULD NOT RECOMMEND TO AN ENEMY. This place is absolutely disgusting—dirty, nasty, and full of mold and bugs. Management does not care and operates unethically. After traveling all day for my birthday, I was told at 9 PM that I could wait 7–10 business days for a refund and find somewhere else to stay because it was “our issue.” Completely unacceptable. Save yourself the stress and stay anywhere else.

Leisure Family

6/10

Pleasant

24 Aug 2025

Atara

.

8/10

Excellent

22 Aug 2025

Sharon

Clean, unique, live music. Would have been nice to have Bar open.

10/10

Exceptional

22 Aug 2025

Sierra

This hotel was so beautiful! I loved the artistic vibes. The only thing was that my room had a strange smoky smell & i visited on the weekend & didn’t see a bartender ever at the bar.

10/10

Exceptional

21 Aug 2025

Porter

Staff was amazing, Josh at WXYZ was the best, clean modern rooms, fun atmosphere

Leisure Family_with_children

8/10

Excellent

18 Aug 2025

Timothy

All around good experience with the exception of the noise level from the room above and beside me. The floors nor the walls are sound proof. You can hear every step above you and even some conversations beside you.

Business Friends

10/10

Exceptional

17 Aug 2025

Tytianna

Great stay

6/10

Pleasant

16 Aug 2025

Taylor

Cars were broken into

10/10

Exceptional

13 Aug 2025

Barbara

This was such a neat hotel we loved it and Miss.Amber at the front desk was amazing we would stay there again

Leisure Family

8/10

Excellent

10 Aug 2025

Kayla

Not really cozy but very clean

Leisure Partner

10/10

Exceptional

07 Aug 2025

Christy

The room is very spacious, clean, and modern. I was worried about being satisfied because of the low price I paid for this room, and I am typically a hotel snob. What a great value because this place is super clean. However, I didn’t think the lobby presented a super clean appearance. The couches in the front lobby looked dirty to me.

6/10

Pleasant

04 Aug 2025

Ernest

Not sure if it’s just thin walls or noise people but it was loud from morning until night

Leisure Family

10/10

Exceptional

04 Aug 2025

Angela

The overall ambiance of the hotel was very nice. Full bar pool table & games in lobby to play and chill. Pool is very nice. Walls are a little thin we could hear people walking above us on the next floor. Overall a great stay 15 mins from downtown. Nice area

Business

10/10

Exceptional

03 Aug 2025

Sarah

Nice and clean

10/10

Exceptional

01 Aug 2025

Mykeshia

Very nice and newly updated

10/10

Exceptional

20 Jul 2025

Kelsey

A chill stay. Really enjoyed how they upkept the property and the pool table.

Leisure Partner

10/10

Exceptional

20 Jul 2025

Lindsey

Didn't like the area

Self

10/10

Exceptional

16 Jul 2025

Adrian

Amazing spot to stay!!

10/10

Exceptional

13 Jul 2025

Noah

Was very quiet only downside was parking spaces was very busy weekend tho

Leisure Partner

10/10

Exceptional

11 Jul 2025

Brandy

It was a nice stay for our family of 4. Live music, food was good, my kids loved the games, especially pool.

Leisure Family

8/10

Excellent

08 Jul 2025

Ian

Great location, clean room, free parking, friendly staff. Highly recommend.

Leisure Self

10/10

Exceptional

07 Jul 2025

Patricia

It was beautiful and clean.

Leisure

10/10

Exceptional

05 Jul 2025

JENIFER

Staff is absolutely phenomenal and so precious!

Leisure Family

4/10

Poor

04 Jul 2025

Lakeisha

3 moths in the shower… shower curtain was white and filthy!! Bathroom floor dirty. The rails toppings are loose on the shower rails.

The house keeping could do much better with cleaning . Anything of value should be worth the price paid for. Nothing SHOULD BE DIRTY!

Leisure Friends

10/10

Exceptional

04 Jul 2025

Alleter

Everything

Leisure

2/10

Poor

02 Jul 2025

Tanika

I arrived to the hotel to learn that they had gave my room away that I already paid for in full. The manager was rude and not accommodating as to offer another room. Was just told I would have to re-book and pay all over again which wouldn't have worked because I was also told they were now full. I was also told I would not be charged the full balance, but checked my statement and was charged the full balance. This was an awful experience. The managers position should be re- considered, as her customer service skills are lacking.I am not sure how she made it into that position but it should definitely be re-evaluated. Bad experience overall

Business_and_leisure Family

10/10

Exceptional

02 Jul 2025

Teresa

hot water was not hot enough and no iron available -

Leisure Family

6/10

Pleasant

29 Jun 2025

Faith

Staff was friendly. The room was a bit run down.

Leisure Partner

2/10

Poor

28 Jun 2025

Curren

Terrible place, not worth what we paid. Faded furniture, unsecure doors, lumpy bed, breakfast was NOT included i.e. we had to pay for it.... Book somewhere else.

Leisure Partner

8/10

Excellent

24 Jun 2025

Rissi

The hotel was clean and quiet. Gym facility was nice as well.

10/10

Exceptional

22 Jun 2025

ILAYDA

The area is walkable for dinner and shopping options but also quite that you can rest

Leisure Family

10/10

Exceptional

22 Jun 2025

SYDNIE

good stay

6/10

Pleasant

16 Jun 2025

Roland

This property is just average. There is nothing wrong with the stay here but it’s nothing to brag about as well.

8/10

Excellent

16 Jun 2025

Francine

The hotel is on a high hill so at arrival there was an incident so there were cops there. The cops didn’t pull under the Canopy just blocked driveway so we got dropped off at the bottom of the hill with all our lug

Friends_and_family Family

2/10

Poor

15 Jun 2025

rick

They towed my car that they said i could park there!!!

Leisure Partner