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Extended Stay America Nashville Airport Music City

Nashville - TN · United States

727 Mcgavock PikeView location

6.0/10Good1,000 Reviews
Cleanliness6.0/106.0
Service6.8/106.8
Comfort6.2/106.2
Condition6.0/106.0
Location7.8/107.8
Neighborhood7.6/107.6
Value5.0/105.0
Amenities6.0/106.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Extended Stay America Nashville Airport Music City

Enjoy a comfortable stay at the Extended Stay America Suites Nashville Airport Music City. Located near the airport, our hotel offers convenient amenities such as complimentary Wi-Fi, a vending machine, and daily grab-and-go breakfast from 6:00 AM to 9:30 AM.

Each of our 173 air-conditioned rooms features a kitchen with a refrigerator and stovetop, a flat-screen TV with cable, a work desk, and a separate sitting area. We also provide a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk.

Self-parking is available for a fee. Our hotel is a short drive from the Grand Ole Opry, Nissan Stadium, Music City Center, and Broadway. We're also conveniently located near attractions like the Two Rivers Mansion and the Lane Motor Museum.

For those flying into Nashville, our hotel is just a short drive from Nashville International Airport (BNA).

Read more about this hotelShow less

When you stay at Extended Stay America Suites Nashville Airport Music City in Nashville, you'll be near the airport, within a 10-minute drive of Grand Ole Opry and Nissan Stadium. This hotel is 6.4 mi (10.3 km) from Music City Center and 6.4 mi (10.4 km) from Broadway.

Make yourself at home in one of the 173 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.

Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Housekeeping fee: USD 10

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Cumberland River 4.8 km / 3 mi
Percy Priest Lake 5.9 km / 3.6 mi
Lane Motor Museum 6.4 km / 3.9 mi
Opry Mills 7.6 km / 4.7 mi
Tennessee Central Railway Museum 8.3 km / 5.2 mi
Grand Ole Opry 8.8 km / 5.5 mi
Gaylord Opryland Resort & Convention Center 9 km / 5.6 mi
Cooter's Nashville 9.2 km / 5.7 mi
Texas Troubadour Theatre 9.4 km / 5.8 mi
Opryland Hotel Gardens 9.9 km / 6.2 mi
Ascend Amphitheater 10 km / 6.2 mi
Demonbreun Street 10 km / 6.2 mi
Riverfront Park 10 km / 6.2 mi
The Fairgrounds Nashville 10.2 km / 6.4 mi
Country Music Hall of Fame and Museum 10.2 km / 6.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 173
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Hotel safe
  • Lift access
  • Breakfast
Show 3 more facilities & services
  • Continental breakfast
  • Non-smoking establishment
  • Minimum check-in age: 21
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN

    Photos are not available for this room type.

    Extended Stay America Nashville Airport Music City

    SUITE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Extended Stay America Nashville Airport Music City

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BEDSTU.H6-KG

    Photos are not available for this room type.

    Extended Stay America Nashville Airport Music City

    STUDIO Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN BED NON SMOKINGSTUDIO • QUEEN BED NON SMOKINGSTU.NM-QN

    Photos are not available for this room type.

    Extended Stay America Nashville Airport Music City

    STUDIO QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Extended Stay America Nashville Airport Music City

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Extended Stay America Nashville Airport Music City

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO DOUBLE BEDSSTUDIO • TWO DOUBLE BEDSSTU.2D

    Photos are not available for this room type.

    Extended Stay America Nashville Airport Music City

    STUDIO TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO NON SMOKINGSTUDIO • NON SMOKINGSTU.NM

    Photos are not available for this room type.

    Extended Stay America Nashville Airport Music City

    STUDIO NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    Extended Stay America Nashville Airport Music City

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q

    Photos are not available for this room type.

    Extended Stay America Nashville Airport Music City

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXESTUDIO • DELUXESTU.DX

    Photos are not available for this room type.

    Extended Stay America Nashville Airport Music City

    STUDIO DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE KING BEDSTUDIO • DELUXE KING BEDSTU.DX-KG

    Photos are not available for this room type.

    Extended Stay America Nashville Airport Music City

    STUDIO DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO DOUBLE BEDS NON SMOKINGSTUDIO • TWO DOUBLE BEDS NON SMOKINGSTU.2D-NM

    Photos are not available for this room type.

    Extended Stay America Nashville Airport Music City

    STUDIO TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDS NON SMOKINGSTUDIO • TWO QUEEN BEDS NON SMOKINGSTU.2Q-NM

    Photos are not available for this room type.

    Extended Stay America Nashville Airport Music City

    STUDIO TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB

    Photos are not available for this room type.

    Extended Stay America Nashville Airport Music City

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Extended Stay America Nashville Airport Music City

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Extended Stay America Nashville Airport Music City

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Extended Stay America Nashville Airport Music City

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Extended Stay America Nashville Airport Music City

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Extended Stay America Nashville Airport Music City

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Extended Stay America Nashville Airport Music City

6.0
Good
1,000 Reviews
Cleanliness
6.0 /10
Service
6.8 /10
Comfort
6.2 /10
Condition
6.0 /10
Location
7.8 /10
Neighborhood
7.6 /10
Value
5.0 /10
Amenities
6.0 /10
100 reviews shown
6/10
Pleasant
19 Jul 2026
Gil
lets start with breakfast, this one sucks, next the room, carpets were wet, didnt smell but definitely damp, no trash can? come on! pillows are damped like they didnt bother to put it on a dryer after they washed it. anyway place is safe and staff helped us get in although our flight was delayed.
Friends_and_family Family
6/10
Pleasant
09 Jul 2026
Patrick
Ranchero Mexicano music blared from a pickup as workers stoid around discussing their day, in the rain. About over a dozen work trucks dotted the nearly full parking lot. It was safe. The price was about $140 for a Wednesday night. The room we were in, was 30 years old & meeds renovation. It was clean. However some odor came from the carpet. TV was good. We stayed in since it rained all night. I loved the coffee & grab n go breakfast items. Check-in was very good but I overheard a company worker having key issues.
2/10
Poor
28 Jun 2026
Brian
This experience was awful!!! I will never stay there again and I’m not sure if I will book through Hotel.com again. There were bugs in the room.! the toilet was leaking!! it was noisy outside my door with people hanging around and making lots of noise at all hours of the night!!! and the staff was very rude when I asked for towels!!
Friends_and_family Friends
2/10
Poor
13 Jun 2026
Melaina
The room was not as advertised. Air conditioner was broken, kitchenette plumbing was exposed & the overall environment was not inviting.
10/10
Exceptional
06 Jun 2026
James
Minimum 25 characters. Minimum 25 characters.
Friends_and_family Family
2/10
Poor
28 May 2026
Kurt
We arrived late after a long drive and no staff were present in the office to help us check in. We used the phone provided outside the office to call for help and we could hear it ringing inside. Nobody ever answered or helped us so we had to go to a different hotel.
Friends_and_family Family
2/10
Poor
17 May 2026
Allan
People out in the parking lot smoking marijuana and people out walking all the the parking lot and hanging around their vehicles. Hard time finding room. My wife and I DID NOT feel safe. Will not recommend
Partner
8/10
Excellent
05 May 2026
Robb
The hotel is really convenient to downtown. There wasn’t a lot of amenities. I had to ask for a coffee maker.
Self
6/10
Pleasant
26 Apr 2026
Tana
The room was as clean as it could be. This property needs updates. You could tell the water damage and repair in the room but appliances and bedding was clean. The area was quiet. Most of all the staff was very friendly.
Friends_and_family Family
2/10
Poor
24 Apr 2026
Chelsey
Avoid avoid avoid
Family_with_children
8/10
Excellent
13 Apr 2026
Joan
Me gustó que tiene muchos lugares cercanos .
No me gustó que no venían a limpiar la habitación.
Self
2/10
Poor
12 Apr 2026
Mattlock
Upon entering my room immediately found roaches in and around the refrigerator. Have stayed here before without this problem.
10/10
Exceptional
31 Mar 2026
Larry
Excellent stay. Would stay again
2/10
Poor
30 Mar 2026
Kyle
It was filthy. Vomit on the door, floors sticky turning socks black. Mold on the windows and no shower curtain. Luckily hotels.com helped relocate us. Would never stay here.
2/10
Poor
15 Mar 2026
Forrest
I DIDN'T GET TO STAY AT THIS PROPERTY BECAUSE THEYT HAD NO ROOMS LIKE YOU SAID THEY DID. I TRIED CONTACTING EXPEDIA FOR HOURS AND HAD ZERO LUCK. THE HOTEL MANAGER WAS EXCELLENT, HE CALLED ME WITHIN 5 MINUTES OF MY BOOKING TO TELL ME THEY HAD NOTHING DESPITE YOUR SELLING ME A ROOM.
6/10
Pleasant
17 Feb 2026
Curtis
Accommodations were severely dated and in various state of disrepair. Staff was not great.
2/10
Poor
04 Feb 2026
Djuan
The room wasn't maintained. Curtain rod loosely attached; floor has water damage; refrigerator door would not stay closed; room door has noticable air gap; no room service during my stay;when ask for
Self
10/10
Exceptional
12 Oct 2025
Zarah
Great location! Rooms are nice and clean, beds are comfy and Jason at the front desk was so sweet and helpful when I checked in.
Business Pet
4/10
Poor
12 Oct 2025
Octavia
Quite honestly the worst hotel experience I've ever had & not worth the $270 I paid.

Stayed here for the weekend for an event (Friday night through Sunday morning). When I checked in, I was given a room that wasn't cleaned. They give me a new room. I work remotely so needed wifi which is advertised as free. When I sign in for the wifi, it literally won't let me bypass the upgrade options and closing it out doesn't activate the wifi. So I buy the upgrade for a day at $5.99. End up getting it for two days and the prompt says it's charged to the room. Fine.

The next day, I leave the room at 5pm for my event and get back around 11:15pm. Head to the room and my key card isn't working. Hmm... weird. Tried a few times and then head downstairs to the lobby. Apparently, this isn't your typical hotel as the lobby is only open from 7am-11pm. There's someone at the desk that eventually notices me trying to get in and comes to the door. Tell him that my key card stopped working and confirm my name and show my ID. He leaves me outside to go check it out. Comes back and asks if I brought wifi and that there's an $11.98 charge to my room that needs to be paid. Okay...? I paid it. So we don't charge guests for room charges upon check-out. We lock people out of their rooms for $11.98 at 11pm at night. So to sum things up: I'm a woman, traveling solo and I was locked out of my hotel room at 11pm in an unfamiliar city for $11.98. Yeah, never staying here again and don't advise anyone else to.
Self
10/10
Exceptional
03 Oct 2025
Family
It was very co vent to have a useable kitchen
Friends_and_family Family
2/10
Poor
01 Oct 2025
Eleanor
The room was not clean and it had a funny smells and stains on the floor stained on the counter top. I had to get a coffee maker. It had dirty carpet you found three stink bugs. and the best part was the handrail had blood going down.
Friends_and_family Friends
4/10
Poor
28 Sep 2025
Brian

You get what you pay for.

The bathroom want clean, the toilet still had items inside and hair all around toilet. The stovetop was very dirty and the floors not clean. The staff at check was fine, but we didn’t have the room we booked. We booked King and was given a double. Every morning we didn’t see breakfast bags and the staff wasn’t there to ask. A/C was fine. The shower had ups and downs with temp, but was fine once you found the right spot.
Friends_and_family Family
2/10
Poor
28 Sep 2025
Roman
Room was not clean, outside also quite off, my door lock stopped working when I went to get a hoodie from my car and it took me above 40 mins to get back to my room
Business Self
2/10
Poor
18 Sep 2025
Belgica
Came to check in to find out I didn't have a room. STAY AWAY
10/10
Exceptional
07 Aug 2025
Jose
Clean room. Well keep property.
Leisure Partner
10/10
Exceptional
23 Jul 2025
Angel
It was quiet
4/10
Poor
09 Jun 2025
Lucy
a lot of smoking going on outside and my room smelled of smoke
Leisure Self
4/10
Poor
03 Jun 2025
Brandon
There were holes in the walls and scratches to. We also found a cockroach in the kitchen area. The outside of the building need some TLC to.
Partner
2/10
Poor
13 Apr 2025
NORMA

Horrible Customer Service! Rude and untrained

This was horrible I had to email corporate! I called to inform I was doing a late check in. I got there at 1215 am. I gave all of my information asked of me. The guy at the counter older African American Bald gentleman wearing hospital scrubs no name tag or anything that leads you to believe he even works there. However 30mins into checkin he states he can’t check me in. My phone number isn’t correct. I have him my number again and he showed me the screen I assured him it was correct. He said he can’t check me in the number is wrong. He asked was I sure if my phone number I said yes. He then states why is there 01 in front of my phone number. I advised him of how his system works and let him know 01 Is the Country code for the United States. Smh. Then after he takes 01 out it goes through. Now we are at 1am he says oh I can’t check you in I’m about to do night audit! I’m like are you kidding me! He asks can I go somewhere for 40mins. I was like if I had somewhere to go I would t be here. I left and returned at 2am. He would not answer the phone outside the lobby in the phone box to call inside. My friend had to beat on the door. He answered the phone and we stated we were back. He took 15mins to come open the door. Then he wouldn’t let me inside saying somehow my reservation got cancelled! I was furious! Not only does he not know how to do his job he smelled and looked ungroomed. And I was welcomed down the street at the AVID great customer service. I would never stay here!
Friends_and_family Family
4/10
Poor
05 Apr 2025
Edwin
Queen, in the front office, was very helpful and kind.
2/10
Poor
31 Mar 2025
Tanavia
We did not stay at the property because when we booked through experion
2/10
Poor
30 Mar 2025
Manola
They did not have any room available! They ruined our stay in Nashville
Leisure Family
4/10
Poor
23 Mar 2025
Matthew
The room was in bad shape
Leisure Family_with_children
2/10
Poor
16 Mar 2025
Iuri
Only stay in this hotel if you don’t have anywhere else to be. In case you disregard my opinion and decide to stay. Embrace yourself in a journey of frustration, regret and filthiness.
Leisure Friends
4/10
Poor
10 Mar 2025
Verified traveler

Yucky and Rude and Unsafe

Was yucky. Dirty floor (Cheetos on the floor and just dusty). Smelled of smoke and pot. Found a roach and a spider. Blanket on bed was stained and was just all around yucky. The man who worked the front desk was also extremely rude and disrespectful. I felt unsafe that I put the chairs given against the door the night I stayed there
Self
2/10
Poor
20 Feb 2025
Brianna
If I could give 0 stars I would. Very dirty and noisy. No breakfast and showers refrigerator and things do not work. No service in area either
Business_and_leisure Family_with_children
10/10
Exceptional
29 Dec 2024
Peggy R

Five stars

The people where very pleasant. The rooms where extremely clean. The bath was extremely clean. It was very comfortable had a very like home feeling.
Business
10/10
Exceptional
27 Nov 2024
Tony
Friendly helpful staff
Leisure Family
4/10
Poor
19 Nov 2024
Timothy
The room looked kind of run down and the lobby was closed early in the morning when I needed to check out.
Business_and_leisure Self
10/10
Exceptional
17 Nov 2024
Teresa

Rotating rooms

Front desk was very helpful. I had reserved king suite non smoking. Somehow we were assigned a room which smelled heavily of smoke. Front desk staff reassigned us to a room with only a bed and no pull out couch. We wrre then reassigned to a king suite that was perfect. Bath tub was not clean so couldn't give a better score.
Friends_and_family Family
2/10
Poor
04 Nov 2024
Piero
I'm sorry for this bad review, I honestly never leave one. But, after dealing with the fully booked issue for 3 hours, the bad communication, the unfriendly manager, yes I did the booking at 10pm but I never thought you wouldnt give all info to expedia or even closed your fully booked hotel so you wouldnt get any more bookings. There was no front desk available after hours. I found out your hotel was fully booked when I arrived to your hotel and call from that old phone to your manager. Expedia did a favor of finding me a hotel after I couldnt get anything for the night. Five stars to Expedia!
Leisure Self
4/10
Poor
29 Oct 2024
Shanika
Bugs was all in my room I had food I was cooking and had to go buy out bc bugs was everywhere
Business_and_leisure Friends
6/10
Pleasant
12 Oct 2024
Andrew
Close
Leisure Family
2/10
Poor
07 Oct 2024
Jasmine
Rude employees, no accomdation to people flying in. The unkept of the property seems unsafe
10/10
Exceptional
03 Oct 2024
Charles
Unbox the report of the police officer may have finished we stay in the Nashville hotel every weekend on business. I am seriously considering making this our hotel of choice
Business Pet
2/10
Poor
02 Oct 2024
Robbie
We asked for close or adjoining rooms and we didn’t even get close rooms. The check in clerk didn’t even try to accommodate us
Leisure Family
4/10
Poor
24 Sep 2024
Verified traveler

Would not recommend

Place was in a good location near the airport however was not a pleasant stay. The room was filled with flies. We booked a queen studio but was given a double. The air conditioning had an awful smell so we did not use it which was needed for the heat. Would not recommend.
Partner
8/10
Excellent
24 Sep 2024
Dawn
The room seemed dirty. Needs new carpet and paint.
2/10
Poor
22 Sep 2024
Verified traveler
They refused to honor the reservation. Could see it in their computer but said they were full. Not much in the way of an apology. People just hanging around outside. Rundown appearance to buildings and grounds. Don’t count on them for sure, and spend a little bit more yo be in a safer, less grungy environment.
Friends_and_family Family
10/10
Exceptional
22 Sep 2024
Rick
Convenient and quiet, near airport.
Leisure Friends
10/10
Exceptional
21 Sep 2024
Ronald

Not the Taj Mahal but not a bad value

I have stayed here numerous times in the past 10-15 years. Does the whole place need a bit of an update and upgrade, probably yes. But their staff has always been polite friendly and helpful. The rooms have never been horrible, again just a bit outdated. The prices are almost always very reasonable and all the rooms are outside or however you describe it, but as a smoker that is a plus cause I can walk out of my room and walk 10 feet from the door to smoke instead of having to navigate hallways and elevators, etc.
Self
2/10
Poor
08 Sep 2024
Tammie
The \"Deluxe suites\" were FILTHY! The odor of pet urine burned your eyes. The bed sheets were stained. They did not have any extra linen for the sofa couch. When pulling out the sofa couch, large black spiders the size of quarters ran out from beneath. The hard wood floors were so dirty we threw our socks away, and all of this we experienced in less than 10 minutes. We got our suitcases and run out of there!
Leisure Pet
8/10
Excellent
06 Sep 2024
Heather
The room was a last minute stay. We had a puppy that we were traveling with and at first they had us on the 2nd floor. With the puppy I didn't want to use the stairs for potty breaks. I would have had to carry her. So the nice lady at the front desk moved us to a ground floor room. So much better. Room was covered in spider webs and spiders. Guess it had not been booked in a long time.
Leisure Family
4/10
Poor
04 Sep 2024
Cris
The carpet was dirty The firealary didn't work. And made A terrible noise, I want sleep when
Arrive At The room. Theycame and take the battout, so I felt unsafe
Friends_and_family Family
2/10
Poor
13 Aug 2024
Tracey

No thank you, Hotels.com

I cannot give a review for the hotel, this is for Hotels.com We didn't get to stay here. When we arrived the lobby was closed and no-one answered the call box. Not sure if this was the fault of Hotels.com or a miscommunication between them. The confirmation said midnight was the latest check-in but their lobby closed at 11 pm. I contacted Hotels.com via chat and got zero results. Called the hotel the next morning and they did credit the stay on my credit card. So I am somewhat satisfied, I had to pay twice as much at another hotel but we were so tired from our drive we didn't care at that time. Hotels.com, I am sure will not be offering reimbursement for that though...lol!
Friends_and_family Family
10/10
Exceptional
07 Aug 2024
Sasha
It was super clean and quiet easy check inf for me and my dogs
Leisure Pet
8/10
Excellent
29 Jul 2024
stacey
Didnt like the smell the room has. The staff was great pleasabt and professional room very clean
Business_and_leisure
4/10
Poor
16 Jul 2024
Andrian

Bad Stay

Bad experience. The room was smell n not in good condition ( the bath room floor was peeled off).
I had to wait extra 15 and called 1-800 2 times.
Partner
4/10
Poor
04 Jul 2024
Quindell
Wouldn’t stay here again due to the problems surrounding the area and the process to receive my deposit back has been an outrageous process.
Business_and_leisure Self
6/10
Pleasant
25 Jun 2024
carla
Under the bed wasn’t cleaned since?????
Counters & tiles need replacing.

Carpet terrible(dirty, replace!)
10/10
Exceptional
23 Jun 2024
Shanika
Nice clean and quiet area
Business Self
10/10
Exceptional
08 Jun 2024
Bruce
It was a convenient option for getting to the parking and airport quickly.
4/10
Poor
01 Jun 2024
Kathryn

Won’t stay again

My flight was postponed, and before I was in TN I got a call from the office stating it was too late to check in and I lost my room. After asking why and sharing my room was already paid for why it was cancelled, he said I was too late.

When I arrived there was no concierge service doors and the front lobby was locked. I called the emergency phone and when someone arrived, he was very rude.
I eventually got my room and walked down to find dead bugs in my tub and kitchen. No thanks!
Self
8/10
Excellent
20 May 2024
Nevola
Decent enough for short term stays
Leisure Partner
6/10
Pleasant
13 May 2024
Brent
Front desk was very helpful, but the property is dated. Room floor was sticky.
2/10
Poor
30 Apr 2024
Juli

Gross

We checked into the room went to get dinner came back to the room and there were bugs! We did not stay the night
Friends_and_family Family
2/10
Poor
26 Apr 2024
Yarina
I pay for a room that it was available online and when I got there it was sold out. The lobby was closed and you have to communicate trough a phone they have outside se lobby and they took time to answer, and the place gives bad vibes
8/10
Excellent
21 Apr 2024
Brendon

No shuttle

Clean and nice, but everything is really worn down. No shuttle to the airport even though they say they’re an airport hotel.
Self
2/10
Poor
21 Apr 2024
Eric
If you’re a smoker and you’re not into housekeeping for your rooms, then this is a perfect place otherwise food and fridge spiders carpet but they let pets so this is a pet hotel. Good luck.
Partner
6/10
Pleasant
21 Apr 2024
Jennifer

Not a Happy Stay

Room was not swept, smelled like mold, air conditioner was so dusty, there is no breakfast its a coffeebar and Granola bars. No hair dryer in bathroom, micriwave and stove is old and rusty.
Friends_and_family Family
2/10
Poor
14 Apr 2024
Hannah
It was incredibly dirty
Leisure Friends
6/10
Pleasant
10 Apr 2024
Chelsea
This is a good location! The beds were awful though.
2/10
Poor
31 Mar 2024
Jessica
Cobros de más
Friends_and_family Family
2/10
Poor
25 Mar 2024
Verified traveler

Don't stay here.

The man in the front lobby called me a racial slur and a \"hobo bi*ch\" over me asking about more flavors of oatmeal. I asked why he's being such a an A hole and he said he's kicking me out. He locked me out of my room at 8:45 a.m. and I couldn't take a shower or anything and he called the cops out there on me. Over breakfast items?!?. I recorded it and it will be posted online for other to see how this hotel acts. I couldn't get back into my room to get my stuff. They have roaches and the water didn't work in the sink. If you want to be called racial slurs and other names then book here if not go somewhere else. The guy that chased me over oatmeal, is pathetic. Never in my life have I seen unprofessionalism like this. It will be dealt with and be on YouTube.
Partner
2/10
Poor
26 Feb 2024
Sabrina

Worst Night Ever

First, there was no vending machines on site and no water at the front desk. The operator never answered the phone. I had to continually walk to the front desk. The microwave only worked once. Then it beeped all night. I had to unplug it for the beeping to stop. The bathroom was not cleaned. The to of the refrigerator was dusty and looked as if it was cleaned in at least a month.
Friends_and_family Family
6/10
Pleasant
16 Jan 2024
Julie
Not great, but okay. No airport shuttle, no crib. Room was good size but refrigerator did not work.
Leisure Family_with_children
10/10
Exceptional
25 Oct 2023
Ravina
Everything!
Business_and_leisure Family
6/10
Pleasant
05 Oct 2023
Amy
We had an eldeely parent that was unable to climb the stairs so we had to check out 2 days early. That was not the only reason though. We had to clean our room when we arrived as well. It had not been wiped down propely on surface areas, doors or tub. They were still dirty. Front staff was excellent!
10/10
Exceptional
21 Sep 2023
Verified traveler
Good property. Good value.
Self
2/10
Poor
08 Aug 2023
Deborah
I booked two rooms for a 4:00 p.m. arrival. Arrived at property and was told that only one room would be available because the hotel had overbooked. Was also informed that it would be after 6:00 p.m. before the one room was available. Asked the clerk to cancel my reservation and he said I would have to deal with Expedia. After all this, the hotel still billed my credit card.
Leisure Family
4/10
Poor
31 Jul 2023
Kara
Got there right at 3pm for check in and had to wait an hour because they only had 1 housekeeper. Room smelled like cigarette smoke and it was a non smoking room. One of the showers didnt work properly, the other bathroom was stuck on shower only. Cabinets were broken, cigarette burns on the carpet.
Friends_and_family Family
6/10
Pleasant
17 Jul 2023
Alina
This property seems to be in desperate need of updates. It was clean but the furniture and walls need paint and a refresh.
Leisure Partner
4/10
Poor
06 Jul 2023
Renata
We arrived from an 8.5 hour trip and were exhausted. Check in was at 3 but we arrived at 2:15. We tried to get our room but the front desk said we had to wait until 3. There was no one cleaning at that time. We were told we would have to wait. So, we waited in the truck n the heat until 3.

The shower had NO hot water. The room smelt of stale Cheetos and it was loud most of the evening around us.

Breakfast was just packaged muffins or granola bars.

I’ve never experienced a bad stay at this chain before. I would spend the extra $ to find something better.
Leisure Family
8/10
Excellent
24 Jun 2023
Bradley
Great location and friendly staff.
Leisure Family
6/10
Pleasant
22 May 2023
Verified traveler
wasn’t the cleanest nor as updated as the pictures on the website. felt very unsafe.
Partner
8/10
Excellent
14 May 2023
Aditya
Property is a bit dilapidated.
Leisure Partner
2/10
Poor
23 Apr 2023
Dan
They don’t have a room!
2/10
Poor
02 Apr 2023
Rick
Too mush to list, the place was filthy - I’ll send pictures, the smoke alarm was chirping, called from desk from my cell because the phone wasn’t working and they told me they could send maintenance in the morning - it was chirping every 30 seconds, literally. I took a shower in a dirty tub and was amazed by how much dirt came off my feet, it all made sense when I picked up my bath mat, it was black underneath, the floors were caked with dirt and I was walking on it
Business Self
2/10
Poor
18 Feb 2023
Dana

Poor Reflection of Nashville

I am very unsatisfied with my recent stay at this hell-hole..Poor customer service, staff barely present at desk, room keys didn't work, staff reasoning was old property conditions. I came from out of town, but Tennessee residents have to pay an additional $200 fee, that they were unaware of. The refrigerator made strange noises throughout the night. And the tub looked as if it hasn't been washed at all this year.
Business
6/10
Pleasant
22 Nov 2022
Tabatha
There was a major problem checking in. I was told I can check in over the phone and arrive after 11pm and get the key so that’s what I did. Upon arriving closer to midnight the staff on duty told me nothing was left for me and I didn’t have a room in the system. So I was basically homeless! I asked to charge my phone because it was literally dead and while I was searching for nearby hotels to check into, the man found the key for me that the previous employee left. I was just happy to have the room. However, The room smelled like smoke. I asked for air freshener the next morning and was told they would bring it up but they never did. I ran out of toilet paper and was told they don’t clean my room on Sundays but would give me one roll. This place had friendly staff, but they are either not properly trained or something because I felt like I wasted my money there. I could have paid a little more and went to a better place, which is exactly what I’ll do next time.
Leisure Self
10/10
Exceptional
12 Nov 2022
Meaghan

Big and spacious room

Great room! Plenty of space! Just a few updates are needed but nothing major. We had a great stay. Staff was very accommodating
2/10
Poor
20 Oct 2022
Amy

Don’t stay here

This place was a total dump! If it was not late at night and I didn’t have my 75 year old mother with me I would’ve looked for other accommodations. There was blood on the mattress pad, bugs on the ceiling, a non smoking room that was definitely a smoker room, the carpet was disgusting. I won’t even go into the noise all night, the horrible smell in the parking lot and what sounded like construction going on half the night! The secure additional non key lock was also broken and just hung on one side. It was not a good peaceful sleep that’s for sure.
Friends_and_family Family
2/10
Poor
10 Oct 2022
Josh
There was nothing to like. Without warning and about 2 hours before we were supposed to check in I got an email - not a phone call but an email - stating we’d been relocated. The hotel we were switched to was very run down that we didn’t even check in. Horrible experience.
Leisure Family
2/10
Poor
27 Sep 2022
Verified traveler

Never Again

Horrible staff unprofessional manager was fixing to fight and threaten to shoot guest worst experience ever
Business
2/10
Poor
25 Sep 2022
Nyah
Gross do NOT stay here, the room was not clean, towels were dirty , it gave more a motel 6 vibe than an extended stay. Bugs all through the room , and it claims to be a non smoking room but it reads if smoke and filth . It would be worth it to pay a little more money for a better more well known place!
10/10
Exceptional
21 Aug 2022
Yolanda
My stay was absolutely great and Pam the receptionist was amazing.
Business_and_leisure Family
8/10
Excellent
07 Aug 2022
jan
Label room numbers better on the buildings
Leisure Self
2/10
Poor
07 Aug 2022
Cheryl
Did not feel comfortable.
Leisure Family
2/10
Poor
20 Jul 2022
Debbie

Horrible! Not suitable to stay!

Absolutely disgusting! There is 3 inches between the door and the door frame! You can literally see the street /outside and hear everything. This place is so run down so old I felt so unsafe. I checked out after seeing the room and the condition and other tenants there. It seemed to be a grungy motel being being booked by druggies and prostitution . I seriously question if this hotel/motel dump is up to code. The state needs to do a thiural inspection of this motel and shut it down if they don’t make this a livable/short stay motel.
Friends_and_family Family
10/10
Exceptional
11 Jul 2022
Dwight
Very nice
Business Family_with_children

Location & surroundings

Extended Stay America Nashville Airport Music City
727 Mcgavock Pike, Nashville (tn), United States

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Extended Stay America Nashville Airport Music City

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