Name: Gaylord Opryland Resort & Convention Center
Address: 2800 Opryland Drive, Nashville, 37214, US

Gaylord Opryland Resort & Convention Center

Nashville - TN · United States

100 reviews shown

10/10

Exceptional

04 Aug 2026

Christopher

A+

10/10

Exceptional

04 Aug 2026

Melissa

Beautiful property

10/10

Exceptional

03 Aug 2026

Amit

Great place. Price could be better

10/10

Exceptional

03 Aug 2026

Robert Dean

we will be back!!

10/10

Exceptional

03 Aug 2026

Pedro

6/10

Pleasant

03 Aug 2026

Suzanne

Check in was a nightmare, they had messed up my reservation and give my room to someone else so it took 45 minutes to get checked in. Asked for clean towels the first there and never received them. Don’t get me wrong a beautiful and clean place. Just had a terrible experience.

6/10

Pleasant

02 Aug 2026

April

Your paying for the experience being there nothing else. The beds slept horribly, and everything is super expensive. Just walk through if you’re interested and stay somewhere else

10/10

Exceptional

02 Aug 2026

Kannyetta

Very nice property and nice staff. Plenty to do on site. I never left but to go to the outlet mall.

8/10

Excellent

02 Aug 2026

Lissett

The hotel is beautiful, and the room was clean and comfortable. The staff was friendly, and the breakfast was good. However, the air conditioning in our room was not very strong, and everything inside the hotel was quite expensive, especially the food and drinks. Overall, we enjoyed our stay, but those are things that could be improved.

10/10

Exceptional

02 Aug 2026

Montana

Best experience ever!

10/10

Exceptional

31 Jul 2026

Jonathan

This hotel is a destination in itself. Beautiful grounds, walking paths, streams, and water features all in climate controlled greenhouses.

10/10

Exceptional

31 Jul 2026

Ramone

Clean rooms and great atmosphere

10/10

Exceptional

31 Jul 2026

Yennys

Hotel was clean the bed and the gardens were part of my favorite experience.

8/10

Excellent

30 Jul 2026

Anne Marie

For this price point, the cleanliness of the room was disappointing, especially the bathroom. Tub was gross looking. Mold around tub and ceiling. Rug was damaged--large snags. Furniture looked banged and beat up. Overall dusty. The 30 property fee for 2 bottles of water and teams to nowhere no one wants to go is ridiculous.

10/10

Exceptional

30 Jul 2026

Stephanie

Everything was excellent. I think they should add about 2-4 washing machine and dryers, per floor. I stayed 6 days and a W/D would have been wonderful!

10/10

Exceptional

30 Jul 2026

Johnathan

The resort was amazing, I would suggest having cheaper food options for people attending conferences. Alot of folks are on Per Diem and can only spend so much.

10/10

Exceptional

30 Jul 2026

Gregory

Wonderful Hotel and my children love the water park!!!

10/10

Exceptional

29 Jul 2026

Angela

We spent three nights at the Gaylord. The staff are top notch. Literally everywhere you go in the hotel. We were asked by employees of every position if we needed assistance with directions and other things. They just noticed us and jumped in to help.

The hotel was beautiful, clean, lots of great restaurants.

We loved it!

6/10

Pleasant

28 Jul 2026

Maria

This resort had everything: a waterpark, restaurants, shopping and pathway to the mall and the Grand Ole Opry, it was a bit overwhelming! Our rooms were not that close to check-in, so get your walking shoes. There was a long line for check-in so if you are a Marriott Elite member it benefits you, you have your own line. If you are trying to get connecting rooms, I would call the hotel versus trying to do it online, that is what took the longest at the desk. This resort is not close to Broadway

10/10

Exceptional

28 Jul 2026

James

Breakfast buffet

4/10

Poor

28 Jul 2026

Kristy

The property was nice. The room, not so much. For the expense, my expectation was set higher and not met. Wash rags were not even provided in the room. Front desk didn’t help. We were told to request them online. This was my first and last time staying at the hotel.

8/10

Excellent

28 Jul 2026

CLINTON

Very clean and organized

10/10

Exceptional

28 Jul 2026

Timofey

Really like the place it was awesome

4/10

Poor

27 Jul 2026

Dorshan

The check-in process was very long. We were in line for about 40 minutes. Too long for the price and technology that is available for hotels now days.

8/10

Excellent

26 Jul 2026

Shelana

The property was nice. Complimentary breakfast would have been nice. 😊

6/10

Pleasant

26 Jul 2026

Dawn

Overall, our stay at the Gaylord was mixed. The rooms were clean, comfortable, and well maintained, and the property itself is beautiful.

Unfortunately, the service experience fell short of expectations. The valet service took quite a while, and check-in took one hour, which was frustrating after a day of traveling. The biggest issue came after the Grand Ole Opry show. We waited for the hotel shuttle along with about 10 other guests, but it never arrived. We repeatedly tried calling the hotel for assistance, but it was very difficult to get through and we weren’t able to get any help.

The hotel is impressive, but for a property of this size and reputation, the transportation and guest service need significant improvement. If those operational issues were addressed, the overall experience would have been much better.

6/10

Pleasant

26 Jul 2026

Charlene

The resort style hotel has beautiful gardens throughout. Rooms were like any other hotel. I found the resort very noisy and hard to communicate with staff. The best part was the night glow boat tour when the majority of the crowds had left for the night.

4/10

Poor

25 Jul 2026

James

For the price of a room, I expected better. Our room (G2081) had a loud rattling-type noise that was constant. This made it very hard to sleep. We never could pinpoint where or what it was coming from. Also, I've never stayed in any hotel that didn't have a directory with a list of amenities and restaurants along with their locations in the room. There was nothing! Not everyone uses apps, believe it or not! In addition, the sheet on one bed had a big hole in it. Should have been tossed instead of used in a hotel that's supposed to have high standards.

The bathtub was so dirty I would never have put my five- year-old granddaughter in it. We had to sponge bathe. It was fairly gross with a black color in the bottom of the tub. The carpet had been swiped at with a vacuum. We kept picking up little sparkly dots that had been dropped by someone.

Next problem: We put cash in the arcade teller machine, and it did not load anything on the card. Tried to play a game and it said: balance $0. Of course, no attendant or instructions anywhere about what to do if this happens. Our little one was extremely disappointed she could not play a claw machine.

About the only positive thing I can say is we all enjoyed the light show. Wished it had been longer.

My recommendation would be to stay three nights in another quality hotel for the price you pay to stay one night here. It certainly will be a one-time experience for us!

10/10

Exceptional

24 Jul 2026

Susan

We just loved our stay! We will stay there again!!

10/10

Exceptional

22 Jul 2026

Darla

Will definitely be back!!

6/10

Pleasant

19 Jul 2026

Paula

The inside of this hotel is beautiful and the sound of the waterfall will have you sleeping like a baby at night. That’s about it. It’s way overpriced and the shuttle drivers are rude and will leave you stranded. The show at the Grand Ole Opry ran late on 7-18-26 and didn’t end until almost 10:00 pm. The shuttle back to the hotel left at 10pm leaving us stranded. We had 2 handicap people in our group and had to find a taxi. There was no communication between the Opry staff and the hotel staff about the show ending late. The hotel did not ensure that all of their guests were safely shuttled back to the hotel. All of the food/restaurant options are a small fortune. A standard room is extremely small and so is the bathroom. The toilets have a very weak flush. You can get a lot more for your money (saving more than half) at places downtown such as The Hilton, Drury, Holiday Inn, Omni, etc. If you feel like spending $188 for 4 people at a breakfast buffet then go to the Cascades Restaurant. The food is delicious and the selection is superb! You do not need to be a registered guest to enjoy the inside of the Opryland Hotel.

Friends_and_family Family

6/10

Pleasant

19 Jul 2026

Jenny

The valets were great and so was most of the staff. There are a ton of people and they don’t have the best systems for that. The map doesn’t always connect do you get lost. No one said where the shuttles met or that you can get shuttles to the mall and the Opry. At night it’s not the greatest bring lost trying to find the shuttle back from the Opry. They say you can order room service but the app has you pick a time and then the food and I tried for a bunch of future night times and early to late breakfast times each time to be told the timeslot was full and start over. I ordered my car from the valet and then when I got downstairs was told to check with the valet desk and was told my car wasn’t ready as it wasn’t linked to my room even though I did that at check in. The staff seems more concerned about check in and checkout than anything else and there’s always long lines no matter what you want to do or to even talk to someone for help. It is definitely not worth the cost. The room was okay no coffee maker but nothing special and you could hear everyone in the hallways

Self

10/10

Exceptional

19 Jul 2026

Scarlette

A wonderful and amazing place to visit! Staff was very helpful! And you gotta have your coins ready baby😂

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

PAULA

1500 words is not enough space for me to describe my experience at Gaylord. I was there for my daughter's national beta club convention. I had not planned to attend however, one of the chaperones had to cancel at the last minute. The size of this place is very intimidating. However, the signage, the layout, and logistics are well planned and placed. The staff are nothing short of phenomenal. I wish I could remember the names of those I encountered who assisted me throughout my stay. Check-in was crazy, especially since I had not made any previous arrangements as I had not planned to come however, the checkin staff was nothing short of amazing and helping me get everything set up.
they were about 9000 kids there during this week for the convention along with other guests.
The property is gorgeous and was always clean. There were many places to eat all during the day and night. The prices in the markets were extremely high but comparable to a resort of the size. However, I saw a lot of people who brought their own coolers with sandwiches , snacks & drinks.
The place is very big. They have maps all around. I am not a mapreader; I suggest wearing comfortable shoes, put the map down and just walk and look around to learn the layout.

I wish I could think of the name of the young man who checked me in- he was very professional and solution centered.

Business Family_with_children

10/10

Exceptional

16 Jul 2026

Mark

convient

Family

10/10

Exceptional

12 Jul 2026

Yi Yang

10/10

Exceptional

10 Jul 2026

Taven

It was absolutely beautiful

Partner

10/10

Exceptional

10 Jul 2026

Sheritha

Very clean, nice staff

Family_with_children

6/10

Pleasant

10 Jul 2026

Tara

The water was backing up in the shower.

Family_with_children

10/10

Exceptional

08 Jul 2026

Rogelio F

Me gustó todo la limpieza, las atenciones, el servicio a las habitaciones, las atenciones del personal de los salvavidas , muy profesionales, la atención, y la comida, en los distintos tipos de restaurantes, el profesionalismo, de los trabajadores de frondes , la limpieza del hotel, el cuidado de los jardines, los tragos muy bien servido, un servicio incomparable

Family_with_children

10/10

Exceptional

07 Jul 2026

Melissa

Beautiful!

Family

10/10

Exceptional

07 Jul 2026

Walter

We came for a business conference and had a nice stay.

10/10

Exceptional

07 Jul 2026

Mayra

El mejor lugar para relajarse me encantó sin duda regresaría

Friends

8/10

Excellent

06 Jul 2026

Kenya

I love the opulence of this hotel. The lobby was clean and beautiful. I was a little disappointed in the basicness of the room though especially for the cost. But overall I like it

Friends

4/10

Poor

06 Jul 2026

lazaro

Everything took a very long time.

Family_with_children

10/10

Exceptional

06 Jul 2026

Courtney

You could have stayed there and never left. Everything was wonderful.

Family_with_children

10/10

Exceptional

06 Jul 2026

Scott

It was good. Expected a little more for the price.

Friends_and_family Family

6/10

Pleasant

05 Jul 2026

kerry

The expense doesn't match the services. Beautiful plants and ground work.
Very nice environment, maybe a little congested. Breakfast ,lunch and dinner were OK.
The staff was nice, some couldn't speak English when asked questions. overall three stars, thanks

Family_with_children

4/10

Poor

05 Jul 2026

Tolga

fitness was closed, spa had no availability, many restaurants were closed so overall horrible experience

Partner

8/10

Excellent

04 Jul 2026

Fiona

The resort is absolutely breathtaking, from the moment you walk in, you are immersed into a beautiful forest of splendor. I stayed in cascade part of the hotel and I did not want to touch anything in the shower. The moment you pushed back the curtain there was

10/10

Exceptional

03 Jul 2026

Maylen-Leonardo

Un complejo excelente .
Regresaré tantas veces pueda .
Ambiente muy relajante y natural .
Mi única sugerencia sería qué en las noches tuviera un cabaret con espectáculos variados .

Partner

4/10

Poor

03 Jul 2026

Lisa

I visited this hotel when I was in high school and had been dreaming of staying there ever since. So, 30 years later -- I booked it for a weekend with my daughter to see Alan Jackson.
I paid for a conservatory room, which was just shy of $2000 for our three-night stay - this was a splurge for us, but it was a bucket list concert, my birthday, and almost hers, so we thought it was worth it. We ended up shoved into a 6th floor corner room, which had almost no view, no balcony into the conservatory, and seemed like a room we would have gotten at a Holiday Inn for a fraction of the price.
I did say we were unhappy on our check-in survey, but was never contacted to resolve it. The time flew by, and I continued to have a lingering feeling of disappointment, so I told a manager at check-out. She insisted that even though the hotel room listing shows a balcony, they are not guaranteed. She offered me $100 off my room (wow, right?!) because I hadn't said anything before that. When I said I completed the survey the first day, she offered to take $200 off. I still haven't seen that refund.
This hotel is past it's prime but charges rates like it is brand new. They use a bait and switch tactic to entice guests to book premium rooms and then give them alternate ones and don't make good on it when they are called out. I looked forward to this for so long and was completely disappointed. I would not recommend this hotel.

Friends_and_family Family

8/10

Excellent

03 Jul 2026

conswella

There is alot of walking and is not easy to navigate using a wheelchair (unless a powerchair is used) due to the inclines and narrow ramps. The directional signs blend in with plants. It would be nice if they added color to the different entrances (instead of just having the map color coded) to make it easier for people who don't see the signs to navigate. There were alot people getting lost and asking others for directions. Otherwise, the place is really beautiful and staff is friendly. We had a good time overall. My mother loved it.

Family

10/10

Exceptional

03 Jul 2026

Josefa

Great place.

10/10

Exceptional

03 Jul 2026

Michael

This was a truly unique place. Feeling the outdoors environment while indoors at a wonderful temperature was simply amazing and the restaurants were all unique and great. I will definitely be going back

Partner

10/10

Exceptional

02 Jul 2026

Charles

H k L h y J d g u c h I r h in m d h t e u k h g t u o

10/10

Exceptional

02 Jul 2026

Paul

Beautiful grounds and lobbies. Our room was way too far from pool and restaurants. At first hard to navigate map but got used to it. The front desk should have told us that the distance was very far. The restaurants were great but pricy! A perfect hotel for families. There’s an arcade, water park on premises and indoor and outdoor pool.i would recommend this hotel to anyone who visits Nashville. Walking distance to opry mall and Grand ole Opry.

Friends

6/10

Pleasant

01 Jul 2026

Dustin

Would have been nice to know about the gym not being open ( well they had a temporary out in the rain) things close to early.

Partner

8/10

Excellent

01 Jul 2026

Joseph

Our package contained a room that was at the farthest section of the hotel, and it would have been nice if we were asked for an upgrade or perhaps a room with the garden view and terrace.

Family

6/10

Pleasant

30 Jun 2026

Jessica

Great place to stay but pool is lacking… the pictures of the pools shown are soundwave and cost 55$ per person in addition to room cost…if i had known that i would not have spent the $ i did on the room… and picked a different hotel

Family_with_children

10/10

Exceptional

29 Jun 2026

Steve

10/10

Exceptional

28 Jun 2026

RANDY

The resort was beautiful.

Friends

10/10

Exceptional

27 Jun 2026

Victoria

A perfect way to celebrate our 40th anniversary. Lovely, spacious room, fantastic restaurants, courteous staff. Walking through the beautiful gardens and waterfalls was like being on a tropical island. Again, perfect!

Partner

6/10

Pleasant

27 Jun 2026

Raymond

The resort is very stunning and pleasing to the eye. For the overnight price, we expected a top notch room experience. It was my husband and I traveling. There were so many kids running around knocking on the rooms. People were congregating in the hallways on our floor. We were literally stepping over people as we went to and from our room. The air on our floor was not circulating properly. It was warm on our floor. The resort itself was beautiful to see. We enjoyed the boat cruise and history lessons. We loved all the real landscaping, the waterfalls, all the nature scenery. The property was clean and very well taken care, We did not get the room experience expected, which is an important part of the overall experience.

Partner

10/10

Exceptional

27 Jun 2026

Tyler

Staff was extremely friendly & accommodating after noticing that my wife & I had just been married

Partner

10/10

Exceptional

26 Jun 2026

Miss

Gaylord has always been and still is one of the most beautiful places to visit in Nashville. The ambience of the facility is relaxing and so calming to say the least. The food at the restaurants and food trucks was certainly are a plus for the diversity of food.

Partner

10/10

Exceptional

25 Jun 2026

Cathy

outstanding breakfast

Partner

8/10

Excellent

23 Jun 2026

Alex

The Gaylord has so much to see, its beautiful. The rooms are getting a little dated but the rest of the resort makes up for what the room is lacking.

Family_with_children

10/10

Exceptional

21 Jun 2026

Michae

This is a great resort. We stay about once a year. It has everything you need, dining entertainment shopping. Not to mention it is located adjacent to the Grand Ole Opry and a short ride to Broadway.

Friends_and_family Friends

10/10

Exceptional

19 Jun 2026

Jacob

The rooms are basic but the view is great. The shops and restaurants keep you entertained. Soundwaves is always a hit with the family.

Family_with_children

10/10

Exceptional

16 Jun 2026

Samuel

We had a weekend getaway for our 20th anniversary but can’t wait to bring our kids next time!

10/10

Exceptional

15 Jun 2026

Brent

Very nice

10/10

Exceptional

13 Jun 2026

Pamela

So beautiful and has so much to do right there at the resort!

10/10

Exceptional

12 Jun 2026

Sharon

Just a fantastic smooth trip!

Self

4/10

Poor

12 Jun 2026

Jolene

The wifi went out about 8:30 PM the evenening we arrived. I waited about an hour, called the front desk and they let me know there was a outage and they were working on it. We left the next morning about 10 AM and the outage was still not resolved.

Also, we were awaken at 3:00 AM by an emergency announcemnt that came loudly through the speaker in our room that stated, \"normal activities could be resolved at this point\". That went off over and over 3 or 4 times. We were never notified an ANY emergency or what that emergency announcement was in reference to.

I would not pick this hotel again and regret making the choice to use them.

Family_with_children

10/10

Exceptional

11 Jun 2026

Kimberly

Our family loves staying here! The spa is incredible!

Family_with_children

10/10

Exceptional

06 Jun 2026

Darreka

Perfect

10/10

Exceptional

06 Jun 2026

IBRAHIM

Staff very friendly and helpful

10/10

Exceptional

06 Jun 2026

Anthony

Many of places to shop and dine right on site. Outdoor and indoor pool. Friendly staff.

Partner

10/10

Exceptional

05 Jun 2026

Jim

Great resort! Very unique and fun!

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

Louisa

Loved The Experience!!!!

Family

6/10

Pleasant

05 Jun 2026

Debbie

Very disappointed in the in-room dining. The food was not presented in the way I would have thought this resort would send the food out. It was in take out containers. Even the Chartuterie board. We ate at the Old Hickory Steakhouse and had a great experience. The food was perfect, the atmosphere was great and the wait staff were amazing. Upon check in we were not informed that the hotel is completely cash less and we could not charge to our room. So if you need something be sure to take a credit card with you.

Friends_and_family Family

10/10

Exceptional

03 Jun 2026

Michael

Amazing! Opryland is our favorite hotel.

6/10

Pleasant

03 Jun 2026

Amy

Too much walking, not enough food and beverage choices. Too expensive for what you get. Very nice property, but will not stay again. I will stay downtown and Uber to the opery next time. All of the staff was amazing.

Partner

10/10

Exceptional

01 Jun 2026

Dennis

Beautiful property and comfortable rooms! Loved the waterfalls and landscaping. Enjoyed the live music, the sports bar, and especially the view from our balcony room which A. D. convinced us to upgrade to! He was especially kind and helpful. Stayed one night, would like to see that parking is complimentary if you've booked a stay. I can see having to pay for parking if one is only visiting the property and not paying for overnight accommodations. Also, it was raining and we had to load our car in the rain. I propose making a drive-up area that patrons, especially overnight guests could drive their cars up and through for loading and unloading just as the valet has.
I also want to commend our bartender, however it was his last day.
Overall, a great stay!

Partner

10/10

Exceptional

31 May 2026

Arley

Beautiful scenery and friendly staff and great food. 1st class.

Partner

2/10

Poor

29 May 2026

Levi

Arrived around 8:00 PM. All of the restaurants and bars were closed even though it said they were open online. There was nothing to do in the evening which ruined our plans. Still got charged for parking and a resort fee, though.

Partner

10/10

Exceptional

29 May 2026

Ella

Heaven on earth. Superb guesr relatikns and emaculant roons

Self

10/10

Exceptional

28 May 2026

Donald W

The room at the Gaylord was nothing spectacular considering the price. However, it was super clean and the bed was very comfortable. Plan on taking your own waters, sodas, etc. Machine prices are $5 …
Check-in experience was easy and desk clerks were beyond accommodating and pleasant. Parking is added to your room bill which is convenient. Of course, the hotel overall is absolutely beautiful and a true experience. Overall, our stay was lovely and we enjoyed it very much.

Partner

10/10

Exceptional

25 May 2026

aniclay

Amazing property staff very friendly and nice love the place checking is easy fast

Friends_and_family Family

10/10

Exceptional

25 May 2026

Rebecca

Resort was wonderful. I can’t wait to come back. My only complaint is there is no fan in the bathroom for when you shower. If staying with friends or family you must get dressed in a hot wet sauna. Are at old hickory and it was 5*. Can’t wait to stay again with my family next time

Family

8/10

Excellent

22 May 2026

Patricia

The rooms were nice. The staff was exceptional. Everyone I spoke with was friendly and knowledgeable. Breakfast was good.

If you are on a tight budget, this is not for you. Or eat at the grab and go. The buffet we had was $79 for 2 people. A box of Pepcid was $15.37 for 8 tablets. Yikes.

The gardens are beautiful though. We walked through them twice. Once at night and once in the morning.

Have kids. They a whole water park for them.

Partner

10/10

Exceptional

19 May 2026

Gary

Hi!
We love your property. Our Bellman, Corey was excellent in providing fantastic service. Your valet parking system is disgraceful. Sunday, May 18, 2026, we called for our car and 4 attempts calling for it, 45 minutes later it arrived. Your employee working behind the counter at the valet office, was so extremely rude. It was disappointing. There was a cart in our hallway for 3 days with hangars and a 12 pack of Dr. Pepper Zero.
It’s the little things.

Family

10/10

Exceptional

17 May 2026

Reagan

The entire experience was perfect. We were on a weekend trip for our anniversary and the staff worked to make certain our trip was special.

Partner

10/10

Exceptional

17 May 2026

Kimberly

I absolutely love this hotel! The spa is worth the three hour drive!

Partner

10/10

Exceptional

17 May 2026

HyLee

You have to stay here!!!

8/10

Excellent

16 May 2026

Barry

Everything was great except we had a view of the backup generator. And it appears from listening to other guests we overpaid for essentially the same room. But garden is fantastic

Family

10/10

Exceptional

16 May 2026

Kim Marie

Beautiful gardens

Partner

2/10

Poor

11 May 2026

Ilir

This hotel is old need to be upgraded