Name: Quality Inn Goodlettsville
Address: 925 Conference Dr., Goodlettsville, 37072, US

6/10

Pleasant

31 Jul 2026

Manuel

Ok

4/10

Poor

28 Jul 2026

Sandra

The property was located in a good area! Lots of shops and restaurants close by. The property was dirty, pool was dirty I had to buy cleaning products before I could stay in the room. Towels were dirty. Was not comfortable there at all. Staff were friendly but not very helpful. Towels were not readily available. Breakfast was not the best. Particles floating in the juice as though the machine had not been cleaned ever. I would not recommend this hotel to my friends nor would I stay there again.

10/10

Exceptional

24 Jul 2026

Jason

It was nice all around

8/10

Excellent

19 Jul 2026

Brian

Friendly staff. Rooms were decent and clean. Outside was kinda run down but for the price we were satisfied.

Partner

8/10

Excellent

19 Jul 2026

Sheila

Poor parking. Several work vehicles took up several spots and made it hard to park. As a single female it felt unsafe.

Self

8/10

Excellent

18 Jul 2026

Dennis

Room appeared clean, but it's an older property and not maintained at a 5 star level, not bad...just not top tier. A tarp with debris from trimming shrubbery was taking up 2 parking spots in front of hotel the whole week we were there. Air conditioner condensate from upstairs wasn't routed down drains, it dripped onto the sidewalk for the first level. Caulk and trim around the shower was pulled loose. However, service was timely and pleasant. We got this hotel for a week long conference at a bit cheaper cost than nearby hotels and it was definitely acceptable unless your standards are 5 star. Never a concern about cleanliness, just not maintained to the same standards.

Friends_and_family Family

2/10

Poor

11 Jul 2026

Pamela

Attempted to cancel or change dates of stay, 8 days or better prior to stay. Hotel has a policy of 48 hour notice to cancel without loss of funds. Hotel refused to cancel or allow date change, breaking their own policy, and Expedia allowed.

10/10

Exceptional

10 Jul 2026

Janet

I was extremely happy with the hotel. The employees were very nice and helpful. The rooms are clean. Everything is around there restaurants things to do. Just a great location.!!

Family

2/10

Poor

05 Jul 2026

jasmin

This was the most unpleasant experience ever! The room was musty and moldy and it was ridden with roaches of all sizes. It was so bad my kids were so scared they left and went to their grandmas. When I mentioned it to the office he refused to give us another room. When we went down for breakfast and the place was too packed with families they allowed to sit for 2 hrs with no regards for others at all. I also mentioned this to him and he said we can’t control that. But they also didn’t allow food to be taken to the room. We waited until 840 to make a single waffle and we had a family of 6 with us. The things that were advertised online were not available for breakfast and when we asked for extra towels for the poolside the receptionist basically told us no. We had to ask multiple times and still only got 2 WE HAD A FAMILY OF 6. Will not be coming back and wouldn’t recommend.

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Ted

The room was clean, the property was well maintained and breakfast was always hot and ready promptly at 6:30a. Our room was cleaned each night. I would highly recommend anyone to stay here!

2/10

Poor

04 Jul 2026

Anita

Run from this place. It's dirty, someone stole cables from TV and the batteries. Three policeman were arresting what looked like a gang member a few doors down. Bathroom was a total joke. There are plenty of nicer places around this one....go elsewhere.

Partner

6/10

Pleasant

30 Jun 2026

Elizabeth

This is your run of the mill mid-budget motel. The lobby didn’t seem to have air conditioning and was sweltering, so I skipped breakfast. The parking lot was incredibly inadequate, with cars parked halfway over the grassy median separating the next hotel just to find a spot without blocking in other cars. There were ants in my bathtub and a stain on one of the two bed covers. I was woken up by a bus-full of men shouting at each other right outside my door as they prepared to get on their bus. Road noise was also noticeable.

8/10

Excellent

29 Jun 2026

Patricia

Beds were not as comfortable as I would have liked.

Self

10/10

Exceptional

13 Jun 2026

Kimi

Clean rooms helpful staff

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

ROBERT

The swimming pool is big and well kept; perfect for a relaxing swim! Also the rooms are quiet: the place was full but I didn't hear any other guests.

Self

10/10

Exceptional

03 Jun 2026

Pedro

Good place nice people

Partner

8/10

Excellent

26 May 2026

Darrell

This day was good rooms were clean

Partner

6/10

Pleasant

17 May 2026

Bryon

It was ok looked clean

8/10

Excellent

16 May 2026

Charles

Simple breakfast. AC worked.

8/10

Excellent

10 May 2026

Rita

Nice front desk staff, clean comfortable room. Breakfast could improve.

Partner

4/10

Poor

26 Apr 2026

Roxanna

Bed was comfortable enough. There is a tv, mini fridge, microwave in the room. Not the cleanest. Breakfast was hot and fine. Dining area was small and there aren't enough tables. The property was crowded, loud. Looks like people are living there. Broken appliances stuffed under stairs. Looks like residents are gardening under the stairs. The indoor pool is clean, large, in good repair. Staff is helpful and friendly.

Friends_and_family Family

2/10

Poor

24 Apr 2026

Nicole

Dirty with bedbugs. Manager doesn’t honor refund promises.

Pet

2/10

Poor

24 Apr 2026

Nicole

Didn’t eat the breakfast after finding the room had bedbugs. The room was not well cleaned and smelled musty. The staff was incredibly kind though. The manager, however, said they were refunding our stay but declined the more expensive of the two nights.

Pet

6/10

Pleasant

21 Apr 2026

pam

The tv controls did not work.
The blow dryer did not work.

Friends_and_family Friends

10/10

Exceptional

11 Apr 2026

lisa

Clean room. Very quiet area

Partner

6/10

Pleasant

11 Apr 2026

Jane

Not to bad. Could be cleaner outside. Our bathroom tub held a lot of water while showering.

Family

4/10

Poor

07 Apr 2026

Sarah

The staff was nice enough. Our key didn't work and he fixed that right away. The room had holes in the walls, mold in the bath tub, crumbs on the floors. Beds looked fine but my kids, husband and I were unsure of the cleanliness. Then someone tried to get into our room, it ended up being double booked. This scared my kids and was the deciding point in leaving and finding somewhere else

Family_with_children

2/10

Poor

29 Mar 2026

Barbara

This property is not kept up. Not worth $250 for one night stay. Non smoking room smelled bad. The sheets and bed spread were stained. Furniture was old and chipped. Paint outside the room on the floors and handrails was coming off. Very easy to see these owners do not care about their customers experience or the condition of this hotel. Would have asked for a refund if I could have found another place to stay for the night.

Family

6/10

Pleasant

28 Mar 2026

Melissa

someone was complimenting ot bed bugs. My room didnt appear to have them. price on room i thought was high for the quality of room

Self

2/10

Poor

28 Mar 2026

Leia

People outside the poorly lit , run down prooer doing drugs. Not safe feel at all. Traveling with a toddler and did not want to chance the uncertainty. They called and said they will charge me even though I said it was unsafe feeling. I'm usually easy going but this was A HARD PASS.

Family_with_children

2/10

Poor

27 Mar 2026

Stefani

The pool is listed on their website, the outside sign and in the Expedia listing, but is closed. The bathroom is covered in mold. The red chair in the corner of the room is covered in suspicious bodily fluid stains. My young child and I were traveling alone and placed at the end of the top floor with a connecting room door that we had to block off. The air did not work correctly and the room was very hot and stuffy. The smell inside the room was like bad weed and stale cigarettes. There is also an open vent in the bathroom right over the toilet. I absolutely do not recommend.

Family_with_children

6/10

Pleasant

23 Mar 2026

Don

Relatively less expensive location so didn’t expect excellence, but the property is in need of minor repairs and the cleaning staff are not very careful. There is also a fair amount of street noise and noise from other people staying there.

4/10

Poor

16 Mar 2026

Heather

There were multiple holes in the walls. Mold around the tub.

10/10

Exceptional

15 Mar 2026

David

Very frienvdly nice rooms and pet friendly

Partner

8/10

Excellent

12 Mar 2026

Juan

Everything was ok , except the smelly room , not cigarette , something else . Awful smell.

Business

2/10

Poor

09 Mar 2026

Roberto

Stay away if you can. Pool was closed. Rooms are dirty. Staff is surly. Reeks of pot. Noises everywhere. Smoking everywhere.

Family_with_children

8/10

Excellent

09 Mar 2026

lisa

Clean rooms, comfy bed, mainly quiet.

2/10

Poor

08 Mar 2026

Cris

This place was a total flop. The pool was not open and that’s the only reason we booked here. The mattress quilts were FILTHY with yellow stains. There was mold in the bathroom and looked like it hadn’t been swept for quite awhile. The carpet was filthy also. It rained and when we got back to our room the carpet was soaked by the door when we walked in. We did not do the breakfast. When getting ready to leave the room the cleaning man knocked on the door and before I got to it he opened the door!!!!! I had the tag on the door so he should have NEVER entered. Absolutely horrible experience.

Family_with_children

8/10

Excellent

14 Feb 2026

Ruth

Check in staff was pleasant. The room was clean and the noise level wasn’t bad.
The breakfast was a bit lacking. Some fresh fruit would have been nice and the juice machine was broken. This is another Quality Motel that could use some upgrades. But our stay was fine.

Leisure Partner

6/10

Pleasant

04 Feb 2026

Gerald

The Desk clerk was awesome about getting the room I needed!
The Power went out for 3 hours the Second night I stayed there.
Never received any information why and was never checked as front desk would not answer calls.
Front Desk refused to give me a receipt on my checkout morning and discuss power outage ?

6/10

Pleasant

10 Jan 2026

Yaw

Breakfast should be improved with options

Leisure Family_with_children

6/10

Pleasant

09 Jan 2026

Hassan

TV did not work, breakfast was average.

4/10

Poor

04 Jan 2026

Apryl

The tub was moldy, blood and blood stains on the wall, drink rings on the desks, and rusted metals.

Self

10/10

Exceptional

11 Dec 2025

cyndi

So glad it was a pretty nice place right off the interstate

Leisure Family

8/10

Excellent

11 Dec 2025

Manuel

the pool was not available to use no towels or warm

Friends_and_family Family

6/10

Pleasant

23 Nov 2025

Shanequa

Breakfast wasn't really good , room was nice, couldnt check in until 3 and they rushed you out by knocking before checkout at 11...also alarm clock sounded like there was a listening device inside....wouldn't rebook again

Leisure Family

10/10

Exceptional

16 Nov 2025

Mike

Clean

Business

6/10

Pleasant

15 Nov 2025

FISEHA

Old TV, building needs some renovation.

6/10

Pleasant

13 Nov 2025

Lisa

Staff nice room wasn’t very clean

4/10

Poor

10 Nov 2025

Loleka

After reviews I thought I would be okay staying here since I really didn’t have much money to spare. I loved the location so close to everything. Staff was very nice . I wish I wish I did more inspection prior to sleeping there . But after I got bit and seen 3 bugs o googled them . It was big bugs but at stage 1 . After looking at the sheets I noticed dried blood in a lot of places nor did the liens look bleach clean. When taking a shower the tub clogged up . I did not appreciate when bringing up the bug issue to the front desk it’s like they denied it verses stating I apologize for this and thank you so much for informing us of this issue. All he could say is I been here for a year and we never had bugs. I Love the lord and believe in him so much so I would never lie on any business or person since I believe in karma. I was in room 205 . Hot Breakfast is waffles and microwaved eggs and sausage which I don’t recommend at all. It’s not worth $100 for weekend rates but if you desperate and need to save money you get what you pay for. I just pray to god I don’t bring nothing in my car nor home.

4/10

Poor

09 Nov 2025

Maria

The check in process is satisfactory. However, the room had an unpleasant odor of cigar smoke, and the air conditioner malfunctioned during the night. Additionaly, the dial was not functioning properly.

Leisure Family

2/10

Poor

09 Nov 2025

Gemesha

they gave me a nasty and denied me services because of the needs for towels and toilettres they could not provide. Never again.

Friends_and_family Family

6/10

Pleasant

03 Nov 2025

Earron

Older place but clean.

Leisure Friends

6/10

Pleasant

01 Nov 2025

Linda

The room was very satisfactory but I had several issues come up and the staff does not speak and understand English well enough to address them. The most serious was my security lock was broken while I was gone on the second day. It was never fixed and the staff either did not understand or didn’t care. I pushed a desk against the door for security. I had trouble getting a receipt for check out due to the language barrier

Leisure Self

4/10

Poor

29 Oct 2025

Devulier

Night shift staff was very rude and inconsiderate!!!

Friends_and_family Family

10/10

Exceptional

24 Oct 2025

Shaye

Clean room and quick service to fix shower when stopper would not work

Leisure Partner

8/10

Excellent

22 Oct 2025

Joseph

Beds slighlty uncomfortable and staff was very restrictive on how many towels and wash clothes allowed. Would not exchange or give extra without old ones in hand. Other then that was ok.

Leisure Family

2/10

Poor

19 Oct 2025

MILISSA

Old, dirty, and rundown. Room smelt like piss and dead bugs smashed on walls. I wouldn't recommend this place to anyone. Breakfast was awful runny eggs and raw sausage.

Leisure Family

10/10

Exceptional

17 Oct 2025

Rebekah

Its dated and simple, but clean and the bed was super comfy. Staff are super nice and helpful. Pool is kinda weird, it's outside but covered and clean. Its a 2 floor motel, close to lots of restaurants. 20 min from all the Nashville fun, easy hwy drive.

Leisure Family

6/10

Pleasant

16 Oct 2025

Kathyleen

Bathroom has a mold and the back of the headboard was dirty and also the stand table back was tones of trash. Pool was very cold they never put a warm water plus the door access upstairs was completely open so the temperature was completely cold.

Friends_and_family Family

6/10

Pleasant

16 Oct 2025

Brittany

Waited about 5-10 minutes before someone came to the front desk at check in time.

Room seemed clean until we found hair in the bathtub and a dead cockroach on the floor. Had to clean our own room to feel semi-comfortable staying. People were loud at all hours of the day and night. We ended up leaving anyway

Leisure Family_with_children

4/10

Poor

16 Oct 2025

Veronica

I called ahead to notify the staff of my late check in. When I got there the lady at the front desk was extremely rude. She didn’t direct me to my room correctly. The room is in need of a remodel. The bathroom looked disgusting and dirty. I found a blood stain on my bedding. The property was central to gas stations, stores and restaurants but was very loud. You could hear people coming and going all hours of the night. Wouldn’t recommend and definitely won’t stay here again.

Business Family

10/10

Exceptional

13 Oct 2025

Phillip

Enjoyed my stay

Leisure Friends

10/10

Exceptional

12 Oct 2025

Sallie

Comfy rooms…needed a little updating, but a nice stay for the price. Good lication

Friends_and_family Friends

2/10

Poor

11 Oct 2025

Michele

This place was a dump. Linens were soiled and had stains, room was not clean. We ended up leaving and staying somewhere else. And they refused a refund of any kind.

Leisure Friends

10/10

Exceptional

10 Oct 2025

Mike

Clean rooms and nice staff

Leisure Partner

10/10

Exceptional

10 Oct 2025

Mike

Clean rooms and nice staff

Leisure Partner

4/10

Poor

10 Oct 2025

Alyssa

Lady at the front desk was snappy and loud. The entire layout was silly and the room

Friends_and_family Friends

10/10

Exceptional

09 Oct 2025

Shanika

Great Staff and Extra Clean Nice Rooms

Business Self

6/10

Pleasant

06 Oct 2025

Eric

Everything was fine

Leisure Self

10/10

Exceptional

05 Oct 2025

Jessica

It was good

Partner

4/10

Poor

04 Oct 2025

Stephen

The property is old and not well maintained. The room smelled like a sewer. Though the bed was clean, nothing else in the room felt clean. This property should not be listed on any hotel website.

Self

2/10

Poor

30 Sep 2025

Robert

Travel plans changed, asked for refund 36 hours in advance and was refused. Won't book at any \"Quality\" Inn ever again.

Leisure Self

8/10

Excellent

24 Sep 2025

Erwin

Nice

Business

10/10

Exceptional

21 Sep 2025

Sheronda

I will return

10/10

Exceptional

14 Sep 2025

Gerald

Yes excellent

Leisure Partner

8/10

Excellent

31 Aug 2025

Ruhat

Tv wasn’t working at the beginning they send a guy who fixed it. Few hours later didn’t worked again

Business

4/10

Poor

31 Aug 2025

telissa

Staff wasn’t friendly, people hanging outside of rooms, trash all around property, I even saw some needles ( possible drug users around) I was scared my kids and I safety, I didn’t even sleep.

Leisure Family

8/10

Excellent

31 Aug 2025

ajit kumar

Decent rooms for the price. 83 bucks nightly on a labor day weekend. Quiet and safe place. Comfortable beds. 20 mins to Nashville broadway walk. 1.5 hrs to Mammoth cave.

Leisure Family_with_children

6/10

Pleasant

25 Aug 2025

Martin

Staff were great. The breakfast was not worth eating. The room had a damp smell and black on the ceiling.

Business Self

10/10

Exceptional

24 Aug 2025

Mike

Rooms clean staff nice

10/10

Exceptional

22 Aug 2025

Jean

Great!

Everything was great! Super clean and very comfortable.

Partner

10/10

Exceptional

21 Aug 2025

Angela

Very clean staff very nice

8/10

Excellent

21 Aug 2025

Renae

We felt safe.

10/10

Exceptional

19 Aug 2025

Jeffrey

Can't say enough good things about the staff and the rooms. Everything is well kept and very clean. The breakfast is really good also. The surrounding hotels can't compete on price or cleanliness and the people who work here are of very high quality.

Business Partner

10/10

Exceptional

19 Aug 2025

Jeffrey

We are very pleased with the staff on all levels, they have been absolutely wonderful the entire time we have stayed. They have breakfast ready every morning at 6:30 and keep it going for a good 3 hours. The folks who clean the rooms are incredible and we have looked forward to seeing them each day. The swimming pool is very clean and well kept. The rooms are large and have everything you could possibly need. We will continue to stay with these folks until our job is complete.

Business Partner

10/10

Exceptional

15 Aug 2025

Shevonni

My stay was decent. I booked a double queen but the beds were two full size beds instead. Very uncomfortable for two adults.

Partner

6/10

Pleasant

10 Aug 2025

Tyler

The room was clean and comfortable. But i find it sort of odd that the bathroom could be well maintained and seemingly recently remodeled. But the light switches were broken

Leisure Self

10/10

Exceptional

10 Aug 2025

Mike

Was clean

Leisure Partner

10/10

Exceptional

10 Aug 2025

Richard

Clean

Business Self

2/10

Poor

10 Aug 2025

Kevin

Stains on bed covers. Roomed
smelled like smoke and dirty carpets. Trash outside along building. Owner and site manager should be ashamed!

10/10

Exceptional

10 Aug 2025

Michael

Good service. Good value.

4/10

Poor

07 Aug 2025

Charity

I have trouble walking and i was traveling with my dogs. I requested downstairs due to my disability which was relayed during the rental process but when i arrived they said they were sold out and only had second floor. When i explained my disability they said they will \"upgrade\" me to a king size room on the first floor for free. It was directly next to the front checkin. The room was extremely wet from the extreme humidity and the AC unit was barely, very little cool air blowing and it seemed to shut off constantly. So the floor stayed wet including the carpet. Not sure if the room was flooded prior but it was disgusting. No other options and it was late so no changing rooms. The power also went out (city wide not hotels fault) in the middle of the night just as the AC seemed to cool the room down to a warm 80 degrees. There was also a bar of used soap left in the shower.

Leisure Pet

2/10

Poor

07 Aug 2025

Dawn

Staff super rude and walk ino without knockvwhile naked

Leisure Self

8/10

Excellent

05 Aug 2025

Breanna

Good stay, great price

It was a nice place to stay. Had a family wedding to attend in Nashville and the hotel was 25 minutes from the venue so very convenient. Room was good for the price. Staff were very friendly and helpful. Everything was clean. Would recommend some sort of slip resistant things for the bathtub/shower. Overall it was a good stay and great price.

Friends_and_family Family

8/10

Excellent

03 Aug 2025

Sheronda

This was my second time coming in town and staying there. I felt safe when I walked to the restaurant. The room was clean and the bed was comfortable. Hotel staff was nice check-in was fast. I will be staying there again

Leisure Partner

6/10

Pleasant

01 Aug 2025

Destiny

Check in was fast and easy. I forgot to ask for more towels but I made it work. The remote control was very nasty and sticky. The building is obviously old. poor sink drainage. rust stains around tub. I actually would stay here again bc overall it got the job done which was booking on a budget and close to breakfast spots.

Leisure Family_with_children

10/10

Exceptional

29 Jul 2025

Shanika

Nice Rooms

Business Self

10/10

Exceptional

28 Jul 2025

Verified traveler

Great place to stay

The service here is excellent! Comfortable room with refrigerator and microwave. Decent breakfast with variety of choices. Good muffins but biscuits are awful. Daughter enjoyed her waffle. Apples were good quality.

10/10

Exceptional

20 Jul 2025

James

Family vacation to TN and the hotel was amazing! Would definitely stay again!

Friends_and_family Family