Name: Oure Lodge Beach Resort
Address: Baie De Kanumera Bp170 Vao, L'ÃŽle-des-pins, 98832, NC

2/10

Poor

21 Jul 2026

Andrew

Overcharged by almost $600 on checking out. The final bill was correct but when I later checked my credit card statement, the amount I’d been charged was more than double the actual bill.

The hotel immediately admitted their mistake and asked for my bank account details so they could refund me. But now, almost two weeks later, I’m yet to be reimbursed and they’re refusing to tell me when it will happen.

I’ve travelled all over the world and never experienced this before. Be very careful in any financial transactions with this hotel.

Family_with_children

10/10

Exceptional

10 Jul 2026

Hannah

Excellent location right on the beach with beautiful snorkelling spots. Beach chairs, kayaks and snorkelling equipment all available for free. Staff were lovely and accommodating. Room was spacious, clean and comfortable. I would definitely stay here again.

Self

10/10

Exceptional

11 Jun 2026

Carolina

Our stay has been amazing. The beach right in front of the property is stunning and you are at a short distance of Kuto beach and Kanumera Bay.
The staff was extremely helpful and friendly, and impressed us by predicting our needs either for an airport pickup or to ensuring we were grabbing dinner prior to the restaurants closing.
The rooms are clean and the place is very peaceful. We would definitely recommend the property for those visiting Ile de Pines.

Partner

8/10

Excellent

07 Jun 2026

Sonia

Nice and quiet location.

Partner

10/10

Exceptional

04 May 2026

Umberto

Very friendly stuff and overall everything was revert good

Self

10/10

Exceptional

04 Feb 2026

chris

Friendly staff

10/10

Exceptional

11 Jan 2026

Gary

The rooms were well located and provided excellent facilities and the surrounding were very well maintained.

6/10

Pleasant

09 Jan 2026

Alexey

The room was okay, however the beds had cheap and bouncy mattresses, uncomfortable pillows. The property is tired in general, but still is the best compared to all other options on the island. Set in a nice garden on a beautiful bay with lots of corals. The staff were helpful. The worst was the food at the restaurant for lunch and dinner - everything was overcooked, little choice, same every day. Breakfast was satisfactory in general.

Leisure Partner

10/10

Exceptional

02 Jan 2026

Wendell

So Peaceful and the staff were extra helpful. The Kyaking and Day trip to Oro bay was stunning. Great Snorkeling at Oro Bay

Leisure Friends

10/10

Exceptional

01 Dec 2025

Chetankumar

Friendly staff, nice, comfortable well-appointed rooms with great access to the Konemura Bay beach which is an awesome spot for swimming/canoeing/snorkeling.

Leisure Friends

10/10

Exceptional

22 Oct 2025

Natalie

Oure Resort is fantastic! We loved everything about it. Ww will definitely be visiting again. It's clean, great service, lovely food and such a perfect spot.

Leisure Family

4/10

Poor

21 May 2025

Mathew

An ok to place to stay, but nothing exceptional. Quite a way away from the airport. Though with only a few options, seems ok. However, pretty sure I got food poisoning for a day when I stayed which was very unpleasant.

Leisure Self

8/10

Excellent

27 Apr 2025

Alexandra

Beautiful location. Quite a bit of disrepair though and facilities remained closed eg beach bar and lounge. Our bathroom had signs of rotting wood around the tub. The staff were wonderful, helpful and friendly, especially as the weather was not the best for our arrival. Comfortable beds. Food was lovely. I would absolutely return as the location is fantastic. Superb beach access. With a little more TLC this would be perfect.

Leisure Friends

10/10

Exceptional

06 Mar 2025

Kellie

This is arguably the best location to stay on Pine Island. The Piscine Natural is rated the top spot to visit on the island - yet the colourful coral and fish were better in the water off this resort.
This is a 4 star resort, although apart from a little aging, it is hard to fault. Not many resorts have pools - so this was an added bonus.
It felt like we had the hotel and island pretty much to ourselves with only a handful of guests staying. (the recent riots have kept tourists away, although could see no evidence on the island of unrest and all was calm).
Food was not cheap any where really, so be prepared to pay 'fine dining' prices at restaurants (except perhaps for pizza etc at Gite Nataiwatch next door).
The only criticism/disappointment was that with only a handful of guests in the whole resort, that an upgrade to an ocean front villa, instead of the garden one we booked, might have taken our stay to a whole other level, but that said, our garden villa was only steps away from the beach and was just lovely. (they should also reduce the cost of renting a bike)
I always like to know about beds when I read reviews as we love a soft bed, Oure's bed's were a happy medium - not too soft and not too hard, we had absolutely no trouble falling asleep each night :)
I HIGHLY recommend going to Pine Island and staying here - truly an exceptional untouched place on this earth - with lots of sea turtles too! :)

Leisure Friends

10/10

Exceptional

12 May 2024

Rochelle

We really enjoyed our stay here. Staff at the front desk were always so lovely and spoke great English. Room was great and cleaners did a good job keeping it clean, we got it quite sandy one day and they did a great job cleaning. Beach was AMAZING, better than any of the beaches visited in New Caledonia including private beach at the Hilton resort. Free kayak and other sports equipment was great and the man to book these through was really nice and even saw dolphins at the beach one day and came running out to tell everyone. Wifi wasn’t great, was slow and would disconnect but when you have a beach so great right there you won’t want it. Staff at restaurants were a little bit of of let down, due to location of lodge and not having much on the island you are left with no choice to go to the restaurant at the resort, there was no menu and each time we wanted to order something the staff would just say one or two things they could cook and didn’t know the price, they weren’t too friendly and didn’t speak any English apart from one really lovely lady. We stayed for two nights and spent three days doing nothing else but sitting on the loungers at the beach and swam. Would definitely go back and highly recommend to anyone else

Leisure Partner

10/10

Exceptional

27 Apr 2024

canh

the hotel is in a very good location for swimming and snorkeling the staffs are very friendly and professional we would love to stay longer in the future thank you all the staffs at Orure Lodge from Mr Diep Canh

Leisure

10/10

Exceptional

15 Apr 2024

Michael

great location, great snorkelling, really nice rooms, pretty average food, nice staff.

Leisure Family

8/10

Excellent

15 Nov 2023

Gemino

Wonderful property but needs attention

Gorgeous location perfect for unwinding and relaxation. Their breakfast, food quality and menu choices are poor and expensive for their quality, and service was particularly slow compared to other superior choices in the island. Some of their facilities need repair (table tennis not usable), landscaping needs better upkeep.

Partner

10/10

Exceptional

10 Oct 2023

Mark

Beautiful location and cabins. The beach is lovely. Food was also excellent.

Leisure Friends

6/10

Pleasant

22 Aug 2023

Verified traveler

World class location but sub- standard service.

The beachside location is amongst the best ever with coral off the beach fringed by beautiful trees. The cabins were lovely, private and clean set in beautiful gardens. Two onsite restaurants, served very expensive and unimaginative meals. In the restaurants we found the stray dogs at our elbows, the chicken families around our feet and the cats snatching food from the service areas very confronting. The non-stop Kanaka rap, rock and wail pulsating day and night was wearisome. The staff provided unenthusiastic service. The good memories from our first stay weren't repeated.

Partner

8/10

Excellent

31 Jul 2023

Verified traveler

Location is best feature

Three night visit to this beautiful island, the lodge is set in nice gardens and next to a good snorkelling beach, with comfortable bungalows. However, poor food and inconsistent service at times were disappointing, especially when comparing the price to other resorts on the island.

Partner

10/10

Exceptional

29 Mar 2023

Tammy

From the moment we arrived we felt very welcome; staff could not have been any friendlier or willing to help in any way. Absolutely stunning location. Our stay was perfect in every way.

Leisure Partner

6/10

Pleasant

25 Jan 2023

Sharon

An ok resort but set in a glorious location. The prettiest bay is its redeeming feature. Service and communication could have been better. Offered more reasonable family rooms for 4 of us, but if you don’t need that, Le Meridien is better standard.

Leisure Family

8/10

Excellent

23 Oct 2022

Olivier

Pros: It’s very well located next to a beautiful beach and surroundings. Staff are welcoming and always willing to help. Breakfast is adequate but you have to be quick because many items run out (and bread is no t fresh).
Cons: The rooms are rather old and tired. They need updating. The food is very expensive and servings are small.

8/10

Excellent

05 Oct 2022

Joanne

It was a lovely location and the staff were really helpful. There is a really beautiful private beachfront you have access to with all the amenities to snorkel, kayak, paddle and swim there.

Leisure Self

10/10

Exceptional

04 Feb 2022

fany

Just go

Best quality-price in town :)

8/10

Excellent

22 Jan 2020

Byung

It has nice private beach with coral reefs. Beatiful setting.

Leisure Family

10/10

Exceptional

15 Nov 2019

Verified traveler

Wonderful Location, Boutique Accommodation

We stayed here for the surroundings and quiet and were not disappointed. A few seconds walk from our bungalow to a beautiful beach, with fish, coral and turtles. Hotel is set in a lovely garden with lots of birds.
We had a large bungalow just back from the beach; spacious & very comfortable. (A few of the other rooms were smaller and were half rather than a full bungalow. From memory this is not obvious when booking)
Breakfast was good. Being a small resort there is one restaurant for dinner and there are limited alternatives within walking distance. Dinner was also good and was priced as you would expect from a resort.
Tap water is not drinkable. The hotel provided a large bottle per day.
Staff were friendly and helpful, but many have limited English, so communication requires some patience.
Be sure to pre-book airport and particularly ferry transfers via e-mail. We pre-booked and had no problems.

Partner

10/10

Exceptional

01 Nov 2019

Ezgsus

We stayed at the room right in front of the beach and the view was absolutely stunning. The price was a little steep but the room was beautiful and it's worth every penny. The shower faucet was broken but we had no problem using it. The only negative aspect is that they didn't respond to my inquiry sent via email and they charged for the transportation to and from the hotel which is unusual for a four star hotel. Overall, we had an amazing time at the hotel. I would highly recommend the place.

Leisure Partner

8/10

Excellent

09 Oct 2019

Verified traveler

Great location.
Attention to food service not up to scratch

Leisure Partner

8/10

Excellent

27 Sep 2019

Megan

It was a beautiful location and the rooms were nice and clean, however the rooms did need some maintenance- painting, cleaning of light switches. The food was good but not fabulous and very expensive if you are Australian (the exchange rate is poor). Go to breakfast early as items run out and are not restocked or left to dry out. The staff were friendly and helpful.

Partner

10/10

Exceptional

30 Jun 2019

Geth

Incredibly helpful staff, our check out time was extended by the hotel after our return flight to Noumea was delayed.
The most amazing location possible, a real paradise.

Leisure Partner

8/10

Excellent

10 May 2019

Verified traveler

Resort very well positioned, to be able to snorkel in the same bay your are staying is amazing.

Leisure Friends

10/10

Exceptional

29 Apr 2019

Verified traveler

With only a handful of commercial properties on the island this one didn’t disappoint. It’s EXTREMELY expensive to eat but that’s a fair comment about all of NC. The grounds are immaculate and the sunset from the exclusive beach was phenomenal.

Leisure Family

10/10

Exceptional

28 Apr 2019

Luciana

The property is great, located in an incredible spot, with great staff. The only let down is the shower: it’s so low you can’t stand to have a shower.

Leisure Family_with_children

10/10

Exceptional

23 Apr 2019

Verified traveler

Everything was on hand .staff were very friendly . Couldn't do enough for you.

Friends_and_family Friends

8/10

Excellent

07 Feb 2019

Verified traveler

Excellent location on a beautiful beach with great swimming or snorkelling ( depending where you go )

10/10

Exceptional

06 Jan 2019

Aaron

Must see

One of the most amazing places I have stayed!
The beach was fantastic coral reef only meters from the beach , cabins where a little aging but were still great.
Restaurant was great.

Partner

10/10

Exceptional

18 Nov 2018

André

Great location and private beach on the Kanuméra Bay. Warm and helping people
Great venue - well maintained cottages
Nice restaurant however I would have appreciated a bit more choice on the menu
Breakfast is included and with awesome variety of food

Business_and_leisure Family

8/10

Excellent

11 Nov 2018

Verified traveler

Beautiful location, lovely friendly staff, room was great. The only downside is that the bar area next to the beach was not operating which was disappointing!

8/10

Excellent

15 Sep 2018

Mary

Amazing location

Best location on isle of Pines. The bungalows are so quiet and you feel so close to nature. The beach is so calm and perfect. We loved that it was a private beach for guests so it was very quiet.

4/10

Poor

18 Aug 2018

Verified traveler

Terrible!

I couldn’t stay at the hotel actually. Due to some trouble with the room I was supposed to stay, I was transferred to the other hotel which wasn’t as good as this hotel.
At the reception, it was unpleasant experience with an receptionist. She was quite rude. I was told that the room would be ready at 13 o’clock when I arrived. When it was at 13 o’clock, I went to the reception and gave the keys even though the room (eventually I couldn’t stay) wasn’t really ready. I might as well have taken rent-a-bicycle which was the cost should be 1,500CFP but she told me 3,000CFP. After coming back to the hotel from my short trip, the hotel manager offered me a dinner at the restaurant but I was paid the all cost of the restaurant even though I was offered!!!

8/10

Excellent

30 Jul 2018

Verified traveler

We read a lot of not so good reviews on tripadvisor and cannot agree especially with regards to the many unkind comments about staff. We found staff helpful and friendly and the food was good too.
The beach is out of this world and that's what we came here for so would definitely recommend

10/10

Exceptional

06 May 2018

Paul

Fabulous resort on a beautiful beach

An excellent resort on a beautiful beach. The staff are very friendly and helpful. The bure was wonderful.

Partner

10/10

Exceptional

17 Apr 2018

Verified traveler

Very friendly and helpful staff. Location is just great as well as the gardens. Food is ok but not exceptional.

8/10

Excellent

08 Apr 2018

Stephanie

Lovely hotel but poor customer service

Lovely hotel, settings, clean. Bathroom was a bit dated but otherwise OK.
The only issue we had was with the service, which was pretty average. We booked a room with breakfast included (written on the confirmation) and when we checked out they wanted to charge us for it, arguing that it wasn't included in the price. I'm not sure if it was a mistake by hotels.com or the hotel but as a customer, it's not really my problem. As far as I was concerned, I had a confirmation for a room with breakfast and that's what I paid for.
We argued for a while and after waiting at the reception for 45 min, they decided not to charge us.
This is pretty bad customer service really, which was a bit disappointing considering we had a great stay otherwise..

Family

6/10

Pleasant

16 Jan 2018

Riaan

Good location, facilities need some work

Pool not operational, overall the facility looks a bit tired.

8/10

Excellent

18 Nov 2017

Andrew

Location cannot be bettered

Absolutely stunning location. We had a beach bungalow, which was very spacious inside and out and very special. Sunset over the bay is breathtaking. The hotel is very clean and the staff are all very friendly. The service can be a bit hit and miss in the restaurant, which is also very expensive and effectively the only place to eat dinner. We tried to eat at two neighbouring hotels to break up the monotony of eating at the same place, but they all declined to give us a reservation on account of not being guests of those hotels. Breakfast is disappointing in quality and the rather lackadaisical approach to clearing and cleaning after others have finished, though this was a trait we noticed all over New Caledonia. It is very off-putting to come to breakfast to find almost every table covered in used crockery and utensils that are not cleared regularly by staff. It also limits the ability to find anywhere to sit.

10/10

Exceptional

19 Sep 2017

Verified traveler

The resort is located on the best beach on the island. Just 5 meters away, you can snorkel onsite. You can see more here compared to the natural swimming pool. Food is a bit expensive but it's a tourist attraction so nothing we didn't expect it. Also you have a lot of options for food in the location. Overall it's really amazing and would come back again for sure.

8/10

Excellent

07 Sep 2017

Verified traveler

Very nice property but limited food options

We really like the location and the property of this hotel. Lots of big trees. The beach is gorgeous. Unfortunately, when we were there it rained quite a lot. So, we had to stay in but our bungalow was nice. So that was not too bad.

Staff were generally nice but Toni was our favorite, as he was always so cheerful and helpful.

As others have mentioned, the food was very expensive and was not that great. The menu does not inspire. Nor does it change. So if you are staying for many days, it is worth venturing out to other places for food but the island is quite big. Car rental might be necessary.

Beware of the tourists from the cruise ship who arrive en masse and occupy the beautiful beachfront and disrupt the peace and quiet. Check their cruise schedule before you book.

8/10

Excellent

05 Sep 2017

Yvonne

Great Snorkling

THe snorkeling was amazing- almost as good as Tahita.Staff were great but breakfast was not up to standard of the advertised 4 star resort

Family

8/10

Excellent

19 Aug 2017

Debi

A beautiful romantic getaway

We checked into this resort for a six-day stay, and just loved it, for many reasons. It was in a beautiful setting, we had a bungalow metres from the beach, the snorkelling was good, and the staff were mostly very helpful.

However, a couple of downsides. The wifi was very poor - often couldn't log on at all. And the food. While the a la carte dining in the evening was excellent, the breakfast spread was not. Cold \"hot\" food - every morning - and the fresh fruit and yoghurt were rationed to the point of our having to ask for it from the staff. Ditto spoons with which to eat the yoghurt - every morning! No sign of non-sugary cereals, no wholemeal or grain bread - just a ton of white bread and pastries.

We also would have appreciated more information about La Piscine Naturelle, which we visited in the resort's minibus. No information about the entry fee (we almost didn't take any money with us), how to get in there, or the fact that there were no toilets or facilities. Having said that, it was stunningly beautiful.

8/10

Excellent

26 Jul 2017

Julie

Beautiful setting and individual huts were lovely

We had to book 2 lots of the accommodation for our family of four which worked out well given we have 2 teenage children. The setting is lovely, accom comfy and clean. The use of kayaks was great and the snorkelling gear we used everyday.

10/10

Exceptional

21 Jul 2017

Roz

Fabulous

Fabulous. Beautiful white sandy beaches. Friendly staff. Big clean bungalows. Worth the time and cost to fly to Ile de Pins. Kayaked around the point one day, snorkeled another, road tour around island on another. Pina coladas on the lounges watching sun set over the headland - perfect.

Family

4/10

Poor

13 Jul 2017

Verified traveler

would not recommend - go to Le Meridien.

Hotel food was poor quality and over priced. No alternative but to eat at their restaurant. Breakfast buffet Scrambled eggs were re-heated from previous day, lunch calamari was inedible.
Reception staff had limited interest and knowledge of transport options & prices to travel across island. Le Meridien is worth the $.

8/10

Excellent

01 Jul 2017

Eric

We love Oure Tera

Beautiful venue... friendly staff and good pool for little kids. Highly recommend the day trip out to the Attols very cool!

Family

8/10

Excellent

24 May 2017

Dave

Relaxing quiet stay on beach

Great place to take in the best of the South Pacific. Secluded and comfortable facilities

6/10

Pleasant

17 Apr 2017

Verified traveler

Staff not very motivated. Poor customer service.

Nice grounds great location nice bungalows. Restaurant not great but ok. A few of the waitresses were so slow and forgetful. Felt like we were disturbing them each we asked for something. One lunch we waited over 1 hr for a burger and it finally arrived cold.

Pretty sure bed had mites!!

Boats excursions dont offer life jackets for kids.

Minor complaints though. On the whole would recommend it for 3 to 4 days.

10/10

Exceptional

23 Mar 2017

Cheryl

Gorgeous bungalows on the beach

Arriving on a perfect day we were taken to our bungalow via a golf cart. Besides the fact the bungalow was sizeable we noticed how clean the room smelled and looked. We spent 3 nights at the resort. The staff were awesome. The food in the restaurant at night was perfectly cooked, maybe a teeny bit on the pricier side. We spent most of our time snorkeling in the coral reefs which were a few steps into the water from the resort. A truly relaxing time was had amongst flora and birdlife. We wished we were staying longer.

8/10

Excellent

14 Mar 2017

Verified traveler

A beautiful spot, possibly our favourite on island

Our stay was very enjoyable. Lack of food options was a little disappointing as was limited communal area. The place was like paradise, albeit an expensive one.

Partner

8/10

Excellent

10 Mar 2016

Paul

The fine Isle of Pines

Very comy bungalow stile on a beautiful bay.
Pied classical music through speakers amidst the trees made it very special. Basic breakfast but didnt have a bad meal once.
Staff were lively.
Their water sport equipment was free and easy to acess.

Partner

10/10

Exceptional

18 Aug 2015

Fouzi Said

Very good place

One of the most beautiful place that I have never seen in my life

Partner

8/10

Excellent

23 Nov 2014

thomas

perfect location location for a gataway weekend

great location, nice beaches

10/10

Exceptional

02 Nov 2014

George

Paradise

Truly beautiful location and hotel ambiance.An idyllic romantic get away. Note however that 90% of clients were french speaking. My partner and i speak fluent french, so communication was not a problem. However i suspect english-only speakers may have difficulties.

Partner

8/10

Excellent

04 Jul 2014

Kate

A wonderful spot worth the effort

Overall, our stay at Oure Tera was lovely with the exception of being inundated on one day by 3000 people who hopped off a passing cruise ship for a day on the Iles des Pins. The location can really be likened to a desert island and is a slice of paradise with a local feel (not the same same international hotel feel you get on the main island). If you want to get away from the crowds and enjoy some peace and quiet, this place is fantastic. The bungalows are simple but well-appointed, however a little outdated. Beware, the high price tag for the room does not mean everything is included. If you eat at the resort, enjoy a few drinks during the day, and go on a tour or two, expect to at least double the cost of your stay. That said, we felt it was worth the cost for a few days of our New Caledonia holiday.

Partner

8/10

Excellent

27 Apr 2014

Stewie

Great Location but locals don' tengage in English

The location is first class for swimming, snorkelling and generally relaxing. Excursions to other parts of the island are also a must.... Piscine Naturelle is one of the best pools in the world. Its just very difficult to engage most of the staff in a conversation in English. The level of service suffered as a result. Staff were often shy and would not engage until cornered into a conversation. We also found that we sat in the bar waiting for drinks whilst jovial locals we well attended to. Watch the prices at the bar also.

10/10

Exceptional

17 Dec 2013

Louise

Lovely atmosphere

The room exceeded expectations. Flower arrangements on our first night was a nice touch. Staff had no sense of urgency but that's just New Caledonia. The bay nearby was stunning...quite idyllic until the cruise ship passengers arrived. Grounds well-kept. The pool was too warm!! Good snorkelling from hotel which was the best part. Overall pretty fantastic.

10/10

Exceptional

27 Feb 2026

Hajime

ビーチビューのバンガロー、レストランの料理、スタッフの接客とサービスどれも最高です。
何もしない贅沢な時間を過ごせました。

Friends_and_family Family

8/10

Excellent

15 Feb 2026

Thomas

Die Lage zur Bucht ist perfekt. Der Bungalow war sehr geräumig und sauber. Einzig Negative: das Restaurant ist zu teuer. Ein Bier kostete ca 12€. Ansonsten habe ich mich sehr wohl gefühlt

Self

10/10

Exceptional

21 Dec 2025

cyrine

Excellent location
Amazing beach
Lovely people

Partner

8/10

Excellent

11 Nov 2025

daniel

un bémol sur la lenteur du service restauration
l'hotel n' admet pas les chiens mais il y en a qui font la quête dans la salle de restauration ....

Partner

10/10

Exceptional

17 Oct 2025

Loïc

Hôtel très agréable en bord de plage sur la plus belle baie. Canoë et serviettes de plage à disposition gratuitement. Personnel agréable et discret. Bungalow tropical fonctionnel et très propre. Dommage que cela soit un peu vieillissant. Bouteille d'eau offerte tous les jours, produits douche et crème offerts. Je recommande vivement.

Partner

10/10

Exceptional

18 Sep 2025

Laurent

Site magnifique belle plage
Très bon accueil

Partner

8/10

Excellent

02 Jun 2025

Audrey

Bungalow sympa mais pas très bien agencé pour 3 adultes. Il n’y avait pas grand monde donc endroit tranquille. Repas bien cuisinés et dressés. Petit déjeuner buffet ou à l’assiette selon la fréquentation. Pas trop de personnel dispo car réduit avec le manque de touristes, un peu d’attente à la plage pour avoir les serviettes. Sinon personnel très sympa

Leisure Family

10/10

Exceptional

08 May 2024

Isabelle

Emplacement incroyable et hôtel tout confort

Séjour exceptionnel. Emplacement sur la baie de Kanumera incroyable. Le lieu le plus agréable pour séjourner à l’île des pins d’après moi. Confort au top. Kayak à disposition au top aussi. Personnel adorable

Friends_and_family Family

8/10

Excellent

08 May 2024

Gen

*God points
Beautiful beach rather than other beaches
Calm area
Kindly dogs who could escort us safely to the another restaurant when we walked dark first road in the night

*Considerable point
Weak hot water so it is hard to pour bath tab
Itchy mosquito

Totally good hotels

Leisure Partner

10/10

Exceptional

01 May 2024

Aurore

Magnifique endroit avec de très belles excursions je recommande

Leisure Partner

8/10

Excellent

20 Feb 2024

Verified traveler

スタッフも親切で部屋もキレイだった。
施設も全体的にキレイだったけど、Wi-Fiは繋がりにくかった。
スクーターを借りられる場所もすぐ近くにあり、島内観光をする拠点としては良いと思う。

Friends_and_family Family

8/10

Excellent

15 Dec 2023

Oscar

Belle expérience dans l'ensemble

Incroyable amabilité du personnel, merci à eux.
Les bungalows commencent à être un peu vieillot, ceux côté jardin font un peu comme un centre parcs (en beaucoup plus cher).
Sinon, belle plage et baie devant le complexe hôtelier

Petit déjeuner buffet correct, mais il manquerait des choses locales (fruits notamment)

Friends_and_family Family

10/10

Exceptional

05 Nov 2023

Verified traveler

un lieu magique

Beaucoup de charme. Des bungalows confortables sous les cocotiers, à quelques mètres d'une plage très calme. de nombreuses activités sont proposées mais pas imposées pour profiter de l'ile des pins. Un très bon restaurant à des prix corrects. Un personnel très aimable.
Tout ce qu'il faut pour profiter d'un séjour reposant.

Partner

8/10

Excellent

16 Apr 2023

richard

Le cadre exceptionnel

Leisure Partner

4/10

Poor

03 Dec 2022

Cyrille

Décevant

Standing digne d une auberge de jeunesse.

Partner

10/10

Exceptional

03 Dec 2022

CHRISTOPHE

Magnifique escapade à l'île des pins

Cet hôtel est un havre de paix situé sur une plage paradisiaque. Le personnel est très agréable, discret et attentionné et de bon conseil pour organiser vos excursions, notamment baie d'UPI.

Partner

8/10

Excellent

12 Nov 2022

Sakiko

とにかく静かでキレイな施設です。超人気の観光地に、こんな静かなところってあるの？と驚いたぐらいです。
元々小さな島なので、周辺もジャングルのようで、最寄りのミニスーパーも2.5km程歩く感じです。

スタッフは、とても親切で明るく、対応も丁寧です。併設のレストランに日本語が少しできる方がいて、楽しくオーダー取ってもらいました。
併設のレストランからお部屋までは敷地内とはいえ、日が落ちるとスマホの懐中電灯機能無くしては帰れないほど、草木しげる真っ暗道でした。

ただ残念だったのが、アメニティがシャンプーリンスしかなかったことかなぁ？
美味しいウェルカムドリンクは美味しかったけど、お部屋のエアコン初期設定温度が17℃でビックリ。環境に配慮してもイイんだけどなぁ...

Leisure Self

10/10

Exceptional

17 Jul 2022

Guillaume

Magnifique

superbe établissement
accueil,confort,restaurant...à refaire dès que possible

Business

10/10

Exceptional

24 Feb 2022

gaelle

Le personnel

Personnel très professionnel accueillant et d’une gentillesse

Partner

10/10

Exceptional

28 Dec 2021

Isabelle

Site magique et personnel très accueillant et souriant

Leisure

8/10

Excellent

19 Jul 2021

Verified traveler

L’hôtel bénéficie sans nul doute d’un des plus beau site de l’île et se fond à merveille dans le paysage. Les bungalows plage offrent par ailleurs une très belle vue. La restauration est de qualité avec toutefois un bémol sur le renouvellement de la carte qui n’est pas au rendez-vous puisqu’en 4 jours, les plats proposés sont restés les mêmes, ce qui nous a conduit à déserter le restaurant le dernier soir, par lassitude.

Leisure Partner

10/10

Exceptional

01 Jan 2021

MARIE

Personnel tres accueillant et devoue. Hotel bien situé. Les plats servis au restaurants sont un regal
Aissi bien les poissons que les viandes. Bref j y sejournerai encore

Partner

6/10

Pleasant

27 Sep 2020

BEATRICE

Rapport qualité/prix médiocre

Rapport qualité/prix médiocre : les prestations sont très en deçà des attentes pour un hôtel 4*.
Le site reste magnifique mais ne compense pas les manquements du service et de l’accueil.
Les bungalows sont fort heureusement propres mais restent sans charme.

Partner

4/10

Poor

14 Jan 2020

Maryse

Pas terrible. Mieux vaut aller à la baie d’oro

Largement surestimé.

Le service est très lent.
Les employés sympathiques sauf un ou deux.
La nourriture snack et petit déjeuner horribls!! Les œufs et croissants datent d’une semaine...
Le service blanchisserie m’a abîmé un polo ...et rendu le linge tout tamponné.
Je n’irai plus.

Partner

10/10

Exceptional

04 Jan 2020

Verified traveler

ディナーブュッフェに出たエスカルゴは、ルメリディアンのより味、食感、大きさよしで美味しかった！夕陽がとにかく最高!な場所。

目の前のビーチでのシュノーケルは、ピッシンヌナチュレルよりも魚が多いし、水も冷たくないしで、6歳のわが子も長時間楽しめました。

設備や対応に関しては、ルメリディアンに比べるとかなり劣ります。ベッドマットレスの質、シャワールームのフックが壊れたまま、フロントへ電話しようにも壊れていて繋がらず、レセプションのスタッフはいつも笑顔なし…食事はなかなか美味しいです。オリジナルのサラダドレッシングがお気に入り。

2日目はビーチの向こう側に大型客船が寄港。その乗客たちで海もビーチもごった返し、静かな景観が様変わりしました。静寂を楽しみたい方は、寄港スケジュールもチェックされた方がいいです。

Friends_and_family Family

6/10

Pleasant

24 Dec 2019

Michael

Nicht zu empfehlen

Man weiss nicht so recht wo anfangen. Die Lage des Hotels ist super, toller Strand, toller Garten und das Essen am Abend kann man nur empfehlen. Leider war es das dann auch schon. Das Wort \"Service und Dienstleistung\" ist ein absolutes Fremdwort. Man wird nicht angesehen, wird nur bedient, wenn man darum bittet und wenn man bedient wird mit einer \"warum müssen Sie mich beim nichts tun stören\" Einstellung. Es gab eine Bedienung die sehr freundlich war (leider kennen wir Ihren Namen nicht) - aber wenn Sie dort sind und von Ihr bedient werden, wissen wen wir meinen. Wir waren für den 24.12.2019 am Weihnachtsessen. Die Preise (vor allem Alkohol) sind ja grundsätzlich masslos überteuert. Das Essen an den Abenden war sehr gut!! Das Weihnachtsessen war ein Buffet für ca. 12950XPF exkl. Getränke. Masslose abzockerei. Die Zimmer sollten dringen renoviert werden (Wir waren 3 Nächte in einem Gartenzimmer - Es fühlte sich an als wären unsere Nachbarn in unserem Zimmer). Für uns absolut kein 4* Standart und daher auch nicht zu empfehlen. Das Personal sollte dringend auf Freundlichkeit und Service geschult werden.

Partner

8/10

Excellent

04 Nov 2019

SS

ホテルにメールで依頼すれば、空港からの往復送迎を2人片道1000フランでやってくれる。イルデパン空港からの足がないので重宝する。
10時発の島内観光ツアーもやっている。

無料の朝食バイキングはクロワッサンが美味しかった。昼夕食は有料だが、どれも美味しかった。食事は大まかにランチ2000円、ディナー3000円。

部屋はコテージタイプ。それぞれ独立しているので、プライベート感があってよかった。部屋自体もよぁったが、初日に風呂にお湯を貯めた際に1/4くらいで部屋の水が全て止まった。30分程度で勝手に復旧したが、このトラブル以外はとてもいいい部屋だった。

コテージ群の目の前がカヌメラビーチで徒歩で行ける。クトビーチへは2km程度あるので自転車レンタルおすすめ。サイクリングは探検みたいで楽しい。

Leisure Partner

8/10

Excellent

23 Oct 2019

Verified traveler

レセプションのおばさん、、

レセプションの地元民のような中年のおばさんがいたのですが、とても威圧的でこわかったです。
英語があまりできない日本の方は萎縮していました。
他の若いスタッフ達はとても感じもよく親切でした。

部屋に関してはティッシュが空で、電話しても持ってきてはくれませんでした。

ロケーションは最高です。バーや朝食を取るところは雰囲気がありおしゃれでした。

Self

10/10

Exceptional

21 Oct 2019

christian

Très agréable séjour dans un bungalow très spacieux avec tout le confort. un très beau jardin et une très belle plage. Le personnel très agréable, serviable et très accueillant. Que des compliments.

Friends_and_family Family

6/10

Pleasant

30 Sep 2019

Verified traveler

Schöne Lage an einem tollen Strand, kostenlose SUPs und Kajaks.
Der Bungalow, besonders das Badezimmer, war jedoch ziemlich in die Jahre gekommen. Wir hatten außerdem einen Doppelbungalow mit Verbindungstür. Es war dadurch sehr hellhörig.
Das Essen im Restaurant war überteuert wie auch insgesamt das ganze Hotel. Diesen Preis bezahlt man nur, weil es kaum andere Möglichkeiten gibt, aber gerechtfertigt ist der Preis leider nicht.

Leisure Partner

10/10

Exceptional

18 Sep 2019

Verified traveler

Nous avons tout aimé! Le personnel est très agréable, les bungalows sont spacieux dans un cadre paradisiaque! Nous y reviendrons sans hésiter!

Leisure Friends

10/10

Exceptional

14 Sep 2019

Fabien

Magnifique hotel

Hotel magnifique sur la baie de Kanumera. Le bungalows sont tres propres et bien agences avec un acces en quelques secondes a la baie de Kanumera qui est l'une des plus belles plages de l'ile des pins.
Je recommende cet hotel pour tout sejour sur l'ile des pins.
Nous avons fait 2 nuits a Oure Lodge et 2 nuits au Meridien et nous ferions exactement la meme chose si c'etait a refaire.

Partner

10/10

Exceptional

31 Aug 2019

Yuya

One of the best stay in my life!

One of the best hotel stay in my life!
A bit off of the domestic airport, you’ll get a shuttle transport service provided by hotel with charge.

The room is very specious and clean. Especially bathroom is extraordinary tidy and you feel quite comfortable. Private beach is 3-min from my room and we enjoyed kayaking for free of charge.

Dinner is another wonderful point of this accommodation! Rooster and escargot were also astonishing.

Nothing I could’ve asked for the service this hotel serves us.

Partner