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Quality Inn New Castle

Grove City - PA · United States

1740 New Butler Rd.View location

8.6/10Excellent1,000 Reviews
Cleanliness8.6/108.6
Service9.4/109.4
Comfort8.6/108.6
Condition8.2/108.2
Amenities8.0/108.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Quality Inn New Castle

Behind every great day is a great night at the Quality Inn hotel in New Castle, PA located near the Lawrence County Fairgrounds. This pet-friendly hotel is near destinations like Youngstown State University, Westminster College, Slippery Rock College, Grove City College and Prime Outlets-Grove City.

Enjoy amenities like free hot breakfast, free WiFi, fitness center and sauna, 38-guest meeting room and business center with access to fax machines. Guest rooms include a flat-screen TV, refrigerator, microwave, coffee maker, hair dryer, iron and ironing board.

Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.

Read more about this hotelShow less

With a stay at Quality Inn & Suites New Castle in New Castle, you'll be within a 5-minute drive of Cascade Park and New Castle Primary Care. This hotel is 2.4 mi (3.9 km) from Hospital Butler Memorial and 2.8 mi (4.5 km) from Immanuel Episcopal Church.

Make yourself at home in one of the 79 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 4:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 250.00 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 25 per pet, per night
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 15.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Cascade Park 2.6 km / 1.6 mi
New Castle Primary Care 3.5 km / 2.2 mi
Hospital Butler Memorial 3.5 km / 2.2 mi
Immanuel Episcopal Church 4.3 km / 2.7 mi
Hill View Manor 4.4 km / 2.7 mi
Scottish Rite Cathedral 4.5 km / 2.8 mi
Lawrence County Historical Society 4.8 km / 3 mi
Hoyt Art Center 5.6 km / 3.5 mi
UPMC Jameson 6.4 km / 4 mi
Living Treasures Wild Animal Park 8.5 km / 5.3 mi
Lawrence County Fair 8.9 km / 5.5 mi
McConnells Mill State Park 10.7 km / 6.6 mi
Lake Arthur Estates Park and Playground 14.2 km / 8.8 mi
Harlansburg Station 14.8 km / 9.2 mi
Moraine State Park 15.1 km / 9.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • Hotel safe
  • GymExtra charge
  • Newspapers
Show 14 more facilities & services
  • Luggage room
  • Restaurant
  • Smoking areaExtra charge
  • Conference room
  • Meeting room
  • Business centre
  • TV lounge
  • SaunaExtra charge
  • Hot tubExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 24 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable4 photos

    Quality Inn New Castle

    DOUBLE KING BED NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Quality Inn New Castle

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible-Queen Size BedDouble or Twin • Accessible-Queen Size BedDBT.H6-QN

    Photos are not available for this room type.

    Quality Inn New Castle

    Double or Twin Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Quality Inn New Castle

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-12

    Photos are not available for this room type.

    Quality Inn New Castle

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-12

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 24 m²DBL.2Q-NM
    DOUBLE TWO QUEEN BEDS NON SMOKINGPhoto unavailable5 photos

    Quality Inn New Castle

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Room amenities

    • Hairdryer
    • Pay movies
    • Toiletries
    • Desk
    • Cable TV
    • Housekeeping
    • Wi-fi
    • Safe
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Bathroom: 1
    • TV

    Facilities with extra charge

    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Quality Inn New Castle

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Quality Inn New Castle

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Quality Inn New Castle

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-6

    Photos are not available for this room type.

    Quality Inn New Castle

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-8

    Photos are not available for this room type.

    Quality Inn New Castle

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-8

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Quality Inn New Castle

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING BED NON SMOKINGDouble or Twin • KING BED NON SMOKINGDBT.KG-NM

    Photos are not available for this room type.

    Quality Inn New Castle

    Double or Twin KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Quality Inn New Castle

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 24 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable7 photos

    Quality Inn New Castle

    SUITE KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Tea and coffee making facilities
    • Fridge
    • Desk
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Quality Inn New Castle

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Quality Inn New Castle

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Quality Inn New Castle

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible KING SIZE BEDDouble or Twin • Accessible KING SIZE BEDDBT.H6-KG

    Photos are not available for this room type.

    Quality Inn New Castle

    Double or Twin Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Quality Inn New Castle

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKINGSUI.2Q-NM

    Photos are not available for this room type.

    Quality Inn New Castle

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Quality Inn New Castle

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Quality Inn New Castle

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKING • 1 Bedroom • 24 m²DBL.NM-QN
    DOUBLE QUEEN BED NON SMOKINGPhoto unavailable2 photos

    Quality Inn New Castle

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Fridge
    • Hairdryer
    • Tea and coffee making facilities
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Quality Inn New Castle

8.6
Excellent
1,000 Reviews
Cleanliness
8.6 /10
Service
9.4 /10
Comfort
8.6 /10
Condition
8.2 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
21 Jul 2026
Laura
The staff it this hotel are PHENOMENAL. They really made our stay above and beyond.

Rooms were clean and as expected. Breakfast was surprisingly plentiful!

Great location for enjoying outdoor activities nearby. Several restaurants and shops nearby also.
Friends_and_family Friends
2/10
Poor
19 Jul 2026
Chris
Building caught on fire, woke us up at 7 am to a fire alarm and fire trucks,
Even without that, the room felt damp and sticky.
Partner
8/10
Excellent
18 Jul 2026
Rebecca
1
Partner
8/10
Excellent
16 Jul 2026
Mary Anne
More choice for breakfast and to have a working ice maker and would have loved a pool to swim in.
Family
8/10
Excellent
15 Jul 2026
Sherry
The breakfast was very good. The area where breakfast was served was pretty tight.
Partner
10/10
Exceptional
11 Jul 2026
Stephanie
.
Business
8/10
Excellent
10 Jul 2026
katie
Clean room, friendly staff
Self
10/10
Exceptional
08 Jul 2026
David
We had a very nice stay, everything was clean, friendly staff, the breakfast and coffee were great.
8/10
Excellent
08 Jul 2026
Lawrence
The room was very clean, but worn.
Front desk was great and cheerful!
Partner
10/10
Exceptional
02 Jul 2026
Ray
The breakfast was good, the service was great, but my room keys kept not working.
Partner
8/10
Excellent
01 Jul 2026
Angel
Everything was just fine for an overnight stay. The room was clean and wifi worked well. Shower was clean and the water hot. We would definitely stay again when in the area.
Partner
10/10
Exceptional
28 Jun 2026
Cathy
parking was easy, staff was very helpful, breakfast was pretty good, property clean
8/10
Excellent
25 Jun 2026
Kathleen R.
The property was clean and maintained but carpet was in need of for cleaning or a replacement The room and bath were clean other than the carpet. The staff were helpful and pleasant. .
8/10
Excellent
22 Jun 2026
Sabrina
We had a
10/10
Exceptional
22 Jun 2026
Elizabeth
Very clean, friendly and helpful staff.
8/10
Excellent
20 Jun 2026
Mary
The facility was as clean as the staff could get it. The property is run down and out of date, reminds you of something out of a horror movie. The staff at this location were great, always making sure I was taken care of or if I needed anything. The parking lot needs work, another person staying here rolled her ankle in a pot hole. You can hear everything through the walls. I stayed a total of 5 nights, 4 out of the 5 I was able to rest in silence, the 5th night, the room next to me were up late and carrying on. I did not report it because, they were just trying to enjoy themselves and it is not their fault the walls are paper thin. All in all it was a good stay.
Business
8/10
Excellent
19 Jun 2026
Mark
The staff was friendly and helpful. Rooms were clean and comfortable
Partner
10/10
Exceptional
18 Jun 2026
Rebeccah
The staff was very nice , spoke to me every time they seen me . Breakfast was restocked every time it got low . Rooms were very clean . The only thing I feel like could be. Better is an upgrade on there tv in the rooms .
Family
8/10
Excellent
15 Jun 2026
Kelli
The room was very clean and generously sized (king size bed) with enough parking. The staff were all very courteous although one of them had shared incorrect information about the breakfast ending time with multiple people. I was there for a festival so a busier time and the room and service received met my needs and the price was better than every other site in the local area.
Friends
10/10
Exceptional
15 Jun 2026
jodi
The room was clean and spacious. Bed comfy. Front desk nice. Breakfast could be better.
Partner
4/10
Poor
14 Jun 2026
Antonio
We have been using the property for a few yrs now. On this 5 day stay thing started of good as usual on our last night someone thought it was a great idea to open the meeting room at 8pm at night for a gathering, party ! The meeting room is right next to regular rooms, places were people come to sleep. Called the front desk. No answer so went to desk. Night person was outside. She came in I asked what genius booked that right next to an occupied room. Person was rude and said not me and blew me of. At 11:45pm the gathering was still going on. Called and got someone else would said they would take care of it. Took another 1/2 hr before it was over. In am told the morning person and they blew it off Needless to say we are done staying there.
Partner
10/10
Exceptional
12 Jun 2026
Tricia
Very helpful reception staff; answered any questions I had during check in. Rooms were clean; housecleaning staff came by each day to inquire about cleaning/exchanging towels. Would certainly stay there again.
Family_with_children
8/10
Excellent
11 Jun 2026
Kerri
Excellent value for the price.
Partner
10/10
Exceptional
11 Jun 2026
Geoff
Rooms were clean, staff was friendly and breakfast was good. I love that eggs and sausages or sometimes bacon was served in the morning.

Also there is a Giant Eagle around the corner in walking distance. I was able to buy drinks for my mini fridge and snacks.
Self
10/10
Exceptional
10 Jun 2026
James
I don't use everything that is available. My good experience with staff and amenities is what keeps me coming back when I am in the area.
Self
10/10
Exceptional
08 Jun 2026
Ronald
Friendly & accommodating staff!
Friends_and_family Friends
10/10
Exceptional
07 Jun 2026
Dewey
Rooms seem updated and we’re very quiet, even with the hotel being full. Standard breakfast but plenty and quite good.
Friends_and_family Friends
8/10
Excellent
05 Jun 2026
Kendra
The hotel staff are really nice and helpful. My room was clean and comfortable. Just be aware that there is no elevator in this hotel. Even half of the downstairs rooms have a small flight of stairs you need to go up. If you have mobility issues, this might be a challenge. I had torn my meniscus a couple years ago, and even after surgery, it’s still gets some twinges. It didn’t feel great after lugging my suitcases up a flight of stairs. I actually stayed here two times the same week. I was there for one night for an event the next day, then came back a couple days later for a weekend event. The first night I was there, there were the loudest stompers and talkers above my head. I had to call the front desk twice (once at 11:00pm and once at 1:00am). The second time they physically went up to the room to tell them they had to quiet down, and I was FINALLY able to sleep. When I came back for the weekend, I opted for a second floor room despite the stairs just to avoid having another stomper above my head. It’s an older hotel, so the walls (and floors) just aren’t that soundproof. That said, it’s a nice hotel. If you’re traveling with a dog, they have a nice green space behind the hotel for them to go potty. Breakfast was good with good coffee. I enjoyed my stay here, all things considered.
Pet
10/10
Exceptional
02 Jun 2026
Tara
The property is old but immaculate and well-maintained with a lovely, friendly staff.
Family
8/10
Excellent
01 Jun 2026
Jerry
A pleasant place to stay and convenient to the goals for our trip.
Friends_and_family Family
10/10
Exceptional
31 May 2026
Robert
We've stayed twice for a yearly event.
It's convenient and a nice place for the price
2/10
Poor
31 May 2026
Lonnie
The staff was very nice, but they didn’t have an elevator so I ended up after having a whole vacation carrying a giant wagon full of my stuff up the stairs. The vending machine didn’t work. And there was a spotlight in our bedroom, which they couldn’t shut off.
Partner
6/10
Pleasant
31 May 2026
Jenna
The beds and pillows were comfortable. But the bathroom cleanliness wasn’t the best. Hair in the tub. The toilet didn’t flush fully. The shower drained slow. The room smelled a bit odd, like old food. Staff was friendly. It was fine for a night.
Family_with_children
10/10
Exceptional
29 May 2026
Luke
Room was clean
Self
8/10
Excellent
29 May 2026
Marilyn
Room could use a deep cleaning there was Cob webs up in the corners of the room! Otherwise not bad!
Partner
2/10
Poor
28 May 2026
Niles
This hotel was not as advertised on Hotels.com. The rooms were smelly and dirty. The first room reeked on smoke so badly that we could not remain in the room. They did switch rooms for us, but the second room reeked on animals and had fleas. At this point, we decided we could not stay here. They refused to refund our money. I am very disappointed in our experience and am hopeful that Hotels.com will be able to help us get at least a partial refund. Hotels.com customer service was extremely helpful in reaching out to this hotel about these issues, but the hotel front desk placed them on hold and then disconnected the call and then the Hotel's customer rep could not get them to answer when they tried to call again. Once again, very disappointed at this completely unacceptable experience.
8/10
Excellent
25 May 2026
Lola
Room was clean, breakfast was good, parking good well lit at night,travelled with dogs and they accept them there with a lot of grass to walk them on and garbage cans outside.
Pet
10/10
Exceptional
24 May 2026
Karina
The place is a bit outdated in looks but everything was super clean and comfortable, would recommend to others and stay here again!
Friends
10/10
Exceptional
24 May 2026
Yasmin
Everything was great hope we go come back
Friends_and_family Family
10/10
Exceptional
23 May 2026
Glen
N/a
8/10
Excellent
23 May 2026
grover
Clean and friendly staff. Needs updating but sauna tub was great
Business
8/10
Excellent
18 May 2026
Yun
Friendly staff
Family_with_children
8/10
Excellent
18 May 2026
John
Parking was good. The room was very nice
The place has no elevator. Keep that in mind when booking
Pet
10/10
Exceptional
18 May 2026
Spring
The gentlemen that checked us in was amazing. Breakfast was good. Would go back
Friends_and_family Family
8/10
Excellent
11 May 2026
jennifer
Clean room. Staff was very friendly and helpful. Ample free parking. Water pressure was great in the shower. Large rooms.
Partner
10/10
Exceptional
10 May 2026
Danny
Nice, affordable hotel.
Partner
8/10
Excellent
10 May 2026
Steven
The staff was nice but the room smelled like a wet dog
10/10
Exceptional
10 May 2026
Tracy
The staff were friendly and helpful. Our room was clean and comfortable. The complimentary breakfast had a good variety and tasted good.
Partner
10/10
Exceptional
04 May 2026
Grant
Had a check-in after midnight, went quick and knew everything I needed to know. Great night staff.
Family_with_children
8/10
Excellent
03 May 2026
Haylee
A good place if staying just one night!
Partner
6/10
Pleasant
03 May 2026
Michelle
This property is in a decent location with friendly and accomadating staff. The condition of the hotel itself however is very rundown. The toilet in our first room would not flush and in the second room we were assigned wss backed up as well. This hotel could use a major overhaul.
10/10
Exceptional
27 Apr 2026
Andrea
Excellent front desk staff!! Felt very welcomed and enjoyed our stay!! Will definitely come here again!
Family_with_children
10/10
Exceptional
26 Apr 2026
Melissa
Staff was super friendly. Room was clean.
Self
10/10
Exceptional
25 Apr 2026
Christian
Clean room and friendly staff. Need to look at cleaning ac unit allergies kicked in cause of it
Friends_and_family Friends
10/10
Exceptional
21 Apr 2026
antonio
Hotel staff was great. They were very helpful and accommodating
Partner
8/10
Excellent
21 Apr 2026
Becky
The rooms were very clean! The hallways and public dining areas were also very clean. The staff was friendly, helpful and very knowledgeable about the area. Check in was easy and fast.
I would certainly stay again.
Friends_and_family Family
10/10
Exceptional
20 Apr 2026
Joan M
Staff was courteous and attentative!
10/10
Exceptional
19 Apr 2026
tarun teja
Room was clean and smelling good. Staff is friendly, Breakfast was great for the price. Its a quiet and good budget friendly place
8/10
Excellent
18 Apr 2026
Denise
Front staff was great when I checked in! The gentleman was professional, polite and friendly!
Family_with_children
8/10
Excellent
13 Apr 2026
Ann Marie
Breakfast was good. The location of the coffee was awkward. Maybe a better set up for the food and coffee/juice. Room was clean and bed and pillows were comfortable.
Partner
8/10
Excellent
13 Apr 2026
Laura
Checkin was a breeze! My room when I first entered had kind of a musty smell, but it dissipated quickly by turning on the fan. My TV was broken, but the manager was so sweet and she brought me a new one right away. Breakfast was what I expected and the omelet was really good.
My only suggestion would be to get new mattresses, mine wasnt bad but it will need to be updated soon. All in all I could not have asked for a nicer experience. All of the staff were friendly and had a smile.
Self
10/10
Exceptional
11 Apr 2026
Christopher
The room wae clean, comfortable, and spacious.
Self
10/10
Exceptional
11 Apr 2026
Kadeem
I had a relaxing time
8/10
Excellent
08 Apr 2026
Victoria
there is no elevator – that was so surprising! There’s a small workout room which was sufficient, and our room was clean and quiet.
8/10
Excellent
06 Apr 2026
Jill
Comfortable for the night. Good value
Friends_and_family Family
10/10
Exceptional
03 Apr 2026
Steve
This was the perfect stopover! Met an old Navy buddy that I haven’t seen in 40+ years. Went to a show at the Rite Cathedral which was only a 7 minute drive. Staff was very courteous and even offered up extra breakfast choices. Would recommend and would stay again if the opportunity arises!
Friends_and_family Friends
10/10
Exceptional
24 Mar 2026
David
Friendly staff. Rooms are clean and neat.
10/10
Exceptional
23 Mar 2026
kirsten
Room was very clean. Staff was sweet. Breakfast was great. Didn’t really use laundry and it was pet friendly
Partner
10/10
Exceptional
23 Mar 2026
Roxanne
Staff was excellent. I was in town for my son’s funeral. I stayed there, as well as 7 of my children and multiple grandchildren. Staff went above and beyond to be of any assistance that I requested.
Family_with_children
10/10
Exceptional
22 Mar 2026
mike
Large room
Partner
8/10
Excellent
22 Mar 2026
Suzann
Nice place, will use them again.
10/10
Exceptional
19 Mar 2026
Kristen
Clean
Friends_and_family Friends
4/10
Poor
14 Mar 2026
Taylor
Nice staff but so loud all night long.
Family_with_children
8/10
Excellent
08 Mar 2026
Jack
Staff was friendly, Ned was comfortable. Place is showing its age and probably needs a refresh but I would stay here again.
Friends_and_family Family
8/10
Excellent
08 Mar 2026
Andrew
The staff was extremely friendly and helpful they were great. The rooms and building is in need of some repairs badly.
Family
8/10
Excellent
08 Mar 2026
Suzann
Good
10/10
Exceptional
07 Mar 2026
Mary Ann
I can't say enough good things about the staff other than they go above and beyond to make you feel welcomed. They're awesome!! The rooms are clean, quiet and cozy.. Bathrooms are spotless. I've always enjoyed my stay at Quality Inn. I wouldn't think about staying anywhere else here in town.
Thank you to everyone that works there... 😉
Friends_and_family Family
6/10
Pleasant
06 Mar 2026
Chad
Didn’t yse
10/10
Exceptional
04 Mar 2026
Mary Ann
Staff are kind and courteous..
Very clean rooms and the bathroom is very accommodating since i have some mobility issues.
Always enjoy my stay here.
Family
10/10
Exceptional
04 Mar 2026
Mary Ann
The staff is amazing and the rooms are clean and quiet..
I always enjoy my stay here. 🙂
Family
4/10
Poor
27 Feb 2026
Philippe
Old run down Quality Inn
Self
10/10
Exceptional
17 Feb 2026
Mary Ann
Clean and quiet rooms..
The staff is awesome.
They honestly go above and beyond to make you feel like family.. I loved my stay there.
Friends_and_family Family
8/10
Excellent
17 Feb 2026
John
Very courteous.
Friends_and_family Family
10/10
Exceptional
15 Feb 2026
Kelsey
Very nice and quiet. Very nice staff
10/10
Exceptional
12 Feb 2026
Mary Ann
The staff are simply amazing.
Friendly, kind and courteous.
The rooms are clean and cozy. Parking is great.
8/10
Excellent
10 Feb 2026
Alan
Your staff were nice and polite. Rooms were clean, quiet and comfortable. Only concern that I had was the staff started cleaning up and taking down the breakfast area before the end of the breakfast serve time?
Friends_and_family Friends
8/10
Excellent
08 Feb 2026
Kenneth Robert
The room was clean the syaff were all nice. Only complaints was the breakfast was gone by 8am but says it was till 9am.
Leisure Partner
10/10
Exceptional
05 Feb 2026
Mary Ann
The room was comfortable and cozy.. Very clean..
Self
10/10
Exceptional
04 Feb 2026
Mary Ann
The staff are all friendly and courteous.. Clean and quiet rooms. Very cozy 😊
Self
10/10
Exceptional
23 Jan 2026
Alexander
Staff
Business Family
10/10
Exceptional
22 Jan 2026
Jalissa
Rooms
10/10
Exceptional
17 Jan 2026
Valerie
The room was clean, and the staff was helpful. They had waffles for a hot breakfast option.
Partner
10/10
Exceptional
14 Jan 2026
Dominique
Very clean room
Partner
10/10
Exceptional
13 Jan 2026
Dominique
Yummy food
10/10
Exceptional
12 Jan 2026
Dominique
So good
8/10
Excellent
09 Jan 2026
Melody
Everything was good
Business_and_leisure Family
10/10
Exceptional
07 Jan 2026
Dominique
Breakfast smelled good, air-conditioning worked, Jacuzzi tub was lovely
Partner
10/10
Exceptional
28 Dec 2025
Dawne
The staff was kind and informative. Though the room needed updated, it was clean and comfortable
Leisure Self
10/10
Exceptional
25 Dec 2025
Terry
Yes
Partner
8/10
Excellent
18 Dec 2025
Ashley
Welcomed with a smile and great conversation. Breakfast was limited but good. Beds were incredibly comfy. Room was clean.
Business

Location & surroundings

Quality Inn New Castle
1740 New Butler Rd., New Castle, United States

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Quality Inn New Castle

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