SureStay Plus Hotel by Best Western McGuire AFB Ja

10/10

Exceptional

05 Mar 2026

Richard

Fantastic staff here there very friendly and very helpful and the room was super clean and very comfortable as well. There prices are average theres a laundry room there all machines are $2,75 each.

Self

10/10

Exceptional

05 Mar 2026

Richard

The staff here is very helpful and friendly and the room was super clean and very comfortable as well.

Self

10/10

Exceptional

03 Mar 2026

Richard

The staff here is fantastic and they are very friendly and very helpful as well. Housekeeping checks to see if you need room service almost every day. And the prices are average and the room was super clean and very comfortable as well.

Self

10/10

Exceptional

01 Mar 2026

Richard

The room is very clean and comfortable and the prices are average and the staff here is fantastic 😀

Self

10/10

Exceptional

25 Feb 2026

Richard

Room was very clean and comfortable and the prices are average and the staff here is fantastic and helpful and friendly as well.

Self

10/10

Exceptional

24 Feb 2026

Richard

The room is very clean inside and out side as well and the prices are average and the staff here is fantastic

Self

10/10

Exceptional

19 Feb 2026

Hector

Clean

Partner

10/10

Exceptional

11 Feb 2026

Willie

it was clean

10/10

Exceptional

10 Feb 2026

Richard

The room is very clean inside the bathroom was very clean as well and the staff here is fantastic and the prices are average

Business Self

10/10

Exceptional

09 Feb 2026

Richard

The room is very clean inside and outside as well and the staff here is fantastic and the prices are average

Business Self

8/10

Excellent

08 Feb 2026

Jessica

The staff was amazing & the breakfast was a normal hotel breakfast. The room met expectations for the price. They had the pull up car port blacked off for some reason so we had to carry all of our bags to the parking lot in freezing temperatures instead of pulling the car up to the front and unpacking which made for a hard time. The cleaning crew were very accommodating for things that we needed during the stay but overall I think the place could have been more clean. The floors were dirty, the sheets had stains on them, the bathroom smelled like stale cigarettes & you can just tell that things havnt been wiped down and cleaned properly. The top of the ice bucket was filthy. The room did have one of the best refrigerators I’ve ever had in a hotel. It kept our drinks very cold & the lady at the front desk was very nice & accommodating when the temperature dropped to single digits she brought us some extra blankets & made sure the thermostat was working properly. I think some mopping & upholstery cleaning in the main lobby & some carpet scrubbing & proper cleaning would really set this hotel to the next level. I’m a very clean person & it wasn’t bad enough that I felt I could stay there but I wished that I could have trained the cleaning staff bexusee this place has so much potential for the price. We were there for a retirement ceremony on base and it was the best option we had that was close by.

Business_and_leisure Family

10/10

Exceptional

01 Feb 2026

Kimberly

It was clean, smelled good and everyone was friendly.

10/10

Exceptional

27 Jan 2026

Richard

The staff here is friendly and helpful the prices are average and the room was super clean and very comfortable 👌

10/10

Exceptional

26 Jan 2026

Richard

Yup a awesome staff here there very friendly and helpful the prices are average and the room was very clean and very comfortable as well

Business Self

6/10

Pleasant

21 Jan 2026

Kyeem

Yes comfortable

8/10

Excellent

20 Jan 2026

Richard

The room is very clean inside and outside as well the staff here is ok.The on

2/10

Poor

20 Jan 2026

Derek

The hotel was neglected. The ceiling in the hallway was taken down. You could hear the other guest in the other rooms. The sheets, blankets and shower curtain stained. The bathroom needs a serious deep cleaning. Tub stains. Found a live cockroach the morning of check out. Stayed here for my son’s travel football game. Never again.

Family

6/10

Pleasant

16 Jan 2026

Michael

Cable/tv did not work. Lack of bandwidth I’m assuming.

Leisure Self

8/10

Excellent

15 Jan 2026

Richard

enty dollarsi paid it i paid it and i tou i gave the money to oh ya he called me on the phon

8/10

Excellent

12 Jan 2026

Erica

The parking lot is adequate. The rooms are clean, beds are comfy and the linens smell fresh. It's quiet, the staff is helpful and friendly. Very reasonably priced. Close to Six Flags. We have stayed multiple times and it's always been very pleasant.

Friends_and_family Family

8/10

Excellent

11 Jan 2026

Arlette

I have never had breakfast there.

Business Self

6/10

Pleasant

08 Jan 2026

Samantha

Unfortunately, the unit started revealing baby roaches on my third day. The tub was stained yellow & there are no USB ports at all in the unit. Otherwise it was a nice stay for 2 days once you get comfortable. The bathroom seems partially renovated.

6/10

Pleasant

06 Jan 2026

Anna

I appreciate the value that this hotel offers. The beds were comfortable, and the room was clean and quiet overall. However, some things could be improved upon. The ceilings in the hallways were exposing wires and pipes (perhaps part of a renovation?). Some of the electrical outlets in the room were not securely against the wall, and there are no charging ports. The bathtub was filthy with a ring around it and permanent marks on it's floor, which were attempted to be hidden by a large bath mat. There was also a rusty attachment for the drying line which seems like a hazard.

Leisure Partner

10/10

Exceptional

05 Jan 2026

Richard

Fantastic staff 👏 and the room was super clean and very comfortable 👌 and the prices are average 🙄

Business Self

10/10

Exceptional

31 Dec 2025

barbara

Staff was friendly helpful and efficient

Business_and_leisure Family

6/10

Pleasant

27 Dec 2025

Skeeter

I felt safe here there is food places within walking distance

Business Family

10/10

Exceptional

22 Dec 2025

barbara

The staff is amazing...very friendly and so helpful
Always working hard to accommodate us.

Business_and_leisure

10/10

Exceptional

19 Dec 2025

Heidi

Clean rooms and friendly stagf

10/10

Exceptional

17 Dec 2025

Richard

Fantastic staff and the prices are average and the room was very clean and comfortable as well 👍

Business Self

10/10

Exceptional

14 Dec 2025

Steven

I’ve been here before and I come back because it’s affordable and reliable. There’s also an amazing BBQ restaurant a hundred feet away.

Business

10/10

Exceptional

14 Dec 2025

barbara

Have not had the breakfast

Business_and_leisure Family

10/10

Exceptional

13 Dec 2025

Richard

The

4/10

Poor

13 Dec 2025

Andrew

Hotel and rooms, and surrounding property, in terrible condition. Dilapidated, dirty, disgusting. Literally falling apart. Clientele is sketchy. Service was decent. Prices are WAY to high for what it offers.

Business Pet

8/10

Excellent

11 Dec 2025

Sue

Loved the ease of parking, the room was quiet and clean, the Continental breakfast shpulls be longer. Other than these few items, overall, the room was very confortable, clean, and the staff were helpful.

Leisure Partner

8/10

Excellent

07 Dec 2025

Tiffany

Clean rooms, Staff

8/10

Excellent

05 Dec 2025

Mani

room was clean and staff was friendly.
They can do better in breakfast options though.

Leisure Family

10/10

Exceptional

30 Nov 2025

Jennifer

Very peaceful area, convenient location and friendly staff. Family friendly for a great price

Friends_and_family Family

10/10

Exceptional

29 Nov 2025

Richard

The staff here is friendly and helpful the prices are average and the room was very clean and comfortable

Business

6/10

Pleasant

27 Nov 2025

RICKY

Room was acceptable and clean, but bathrooms are outdated.

Leisure Self

10/10

Exceptional

27 Nov 2025

Josh

All is good

6/10

Pleasant

25 Nov 2025

Jose

ok

10/10

Exceptional

24 Nov 2025

Richard

Staff here is friendly and helpful the prices are average and the place was very clean and the room was very clean and comfortable

Business

6/10

Pleasant

21 Nov 2025

Jacqueline

Didn't eat breakfast left before time served.Parking is safe never any problem. Only disappointment because how long I stayed have to leave for a week and then return, Hotel policy

Self

8/10

Excellent

17 Nov 2025

Xapkat

.

2/10

Poor

16 Nov 2025

Michael

The room was dirty and smelled like cigarettes. We tired to switch rooms. The staff was so angry and terrible we left. Never even stayed the night.

Business_and_leisure Family

8/10

Excellent

15 Nov 2025

LeeAnn

Clean room, good location. Breakfast is ok - could be better with more variety of available items.

8/10

Excellent

15 Nov 2025

Arlette

I didn’t have breakfast.

10/10

Exceptional

15 Nov 2025

Jose

Very clean room

Business

8/10

Excellent

14 Nov 2025

Jacqueline

The breakfast was too basic. Did not eat

Friends_and_family Friends

6/10

Pleasant

12 Nov 2025

Matthew

The places stunk of cigarette smoke in the halls however it did not smell in the rooms. I’m unsure if they were just doing renovations or they typically have the wires exposed in the couplings in the hallway. The room was clean. The tub has some staining but otherwise I felt safe in it.

Leisure Friends

8/10

Excellent

08 Nov 2025

Vijay kumar

Decent one

10/10

Exceptional

04 Nov 2025

Krystle

Nice

Leisure Partner

2/10

Poor

03 Nov 2025

Jin

Terrible Experience – Nothing Worked Properly

I don’t even know where to start. First, we arrived at the hotel around 8:10 PM. When we got there, there was no one at the front desk. After waiting for a while, we finally noticed a small note on the counter saying, “Will be back in 10–15 minutes.” We waited, but no one showed up, so I had to call the phone number written on the note. After some time, someone finally came, and we were able to check in.

When we went up to our room and closed the door, the door lock immediately broke off and fell apart. I called the front desk right away and made it clear that it wasn’t my fault and that I shouldn’t be charged for it.

The hotel itself was extremely dirty, noisy, and smelled awful — it was honestly one of the worst places I’ve ever stayed. Later that evening, I tried to take a shower, but no hot water came out even after running it for five minutes. Only after a long wait did a small trickle of warm water start coming out. I’ve never experienced anything like this in a hotel before.

The next morning, I tried to use the hair dryer, but it didn’t even work. Nothing in this hotel seems to function properly. The mattress was rock hard, like sleeping on a stone.

Overall, this was a horrible experience from start to finish. I’ll definitely be leaving this review to warn other trav

Leisure Family

10/10

Exceptional

02 Nov 2025

Deshona

Great

10/10

Exceptional

01 Nov 2025

Daniel

Clean room, good staff

Leisure Partner

10/10

Exceptional

31 Oct 2025

Krista

Friendly staff!

Friends_and_family Family

10/10

Exceptional

30 Oct 2025

Amadou

Clean

Business_and_leisure Family

8/10

Excellent

28 Oct 2025

Ava Rose

Good basic hotel

Leisure

2/10

Poor

26 Oct 2025

Nicholas

Cockroaches in the room along with bedbug discovered crawling on the pillow, staff was aware of the issue yet treated us rudely for requesting a new room. New room also had roaches at which point we demanded a refund since no clean accommodations were available. Horrible experience.

Leisure Partner

8/10

Excellent

26 Oct 2025

Latasha

U

2/10

Poor

26 Oct 2025

surujdai

It was dirty, noisy unsafe moldy smelly and not clean

Leisure Family_with_children

6/10

Pleasant

24 Oct 2025

Jacob

No cable. No housekeeping

Business Friends

10/10

Exceptional

19 Oct 2025

Jennifer

Good

10/10

Exceptional

19 Oct 2025

Latoya

The staff are always kind and pleasant they attend to all your needs. Very respectful. All the staff are great even the housekeepers and maintence

Business_and_leisure Family_with_children

4/10

Poor

19 Oct 2025

Soener

Okay

Friends_and_family Family

2/10

Poor

15 Oct 2025

Keith

Absolutely the most disgusting “hotel” I’ve ever seen. It’s run by a couple of nice Indian gentlemen but they have idea how disgusting this place is. Would never stay here again, even if it was free.

4/10

Poor

14 Oct 2025

Ronald

Overall it looked old and dirty.

4/10

Poor

12 Oct 2025

Nicole

Breakfast was not good. My kids said the waffles tasted like rubber

Friends_and_family Family

4/10

Poor

09 Oct 2025

Carmen

Dirty. Roaches in multiple rooms- had to be moved twice at 2am due to many roaches in my room. Ceiling was under construction in hallways and were obviously hazardous.

Leisure Family

8/10

Excellent

07 Oct 2025

Katelyn

Nice staff clean room breakfast included

2/10

Poor

07 Oct 2025

Elizabeth

The hallway ceiling is under construction and on the website didn’t mention it, tub had a ring around it, room desk was wobbly, on the morning of check out there was a roach in the bathroom. Staff: rude male desk clerk arguing with customer and bcz she didn’t stay quiet he says she was disrespectful and black listed us from the hotel and are not allowed to extend our stay and to come back. Also after 9pm the smoke alarm goes off and we were told we had to evacuate until the fire department checked it out and that it was safe to go in. When it was safe to go in we over heard the fire dept tell the front desk that a hit plate in the rooms is a big no and to find out it was a staff member’s room that was using it and caused the smoke alarm to go off. When I questioned the front desk man about the smoke alarm he lies and says that it was a smoke alarm mishap and it won’t be going off again. But he didn’t know I knew about the hot plate being used by staff in room. F. Breakfast: ok, plain!

Friends_and_family Friends

10/10

Exceptional

07 Oct 2025

Alaecia

Very clean and inviting. Love the military themed decorations.

Partner

2/10

Poor

05 Oct 2025

Jarred

Found roaches in our room and the air conditioner didn't work worst hotel I ever been to

Leisure Friends

8/10

Excellent

01 Oct 2025

Latoya

Raul has been very pleasant as well as oQSandeep. It was upsetting that I had to check out after 14 days and unable to return for a week. But I am grateful to have met such nice people the entire

2/10

Poor

01 Oct 2025

Britney

This is the worst hotel I’ve ever stayed in. The room was nice, but the bathroom was atrocious. Mold everywhere and an intoxicating smell of mold was in the air. The tub was full of mold. The water from the tap was brown and there was a greasy film at the bottom of it. I couldn’t shower there. I was literally anticipating checkout. The facility appears to be undergoing renovations, but I didn’t see or hear any construction work going on. The staff was helpful and accommodating with my late check in, but the photos are very deceiving, the room looked nothing like the photos. I would not recommend not stay here again.

Business Self

10/10

Exceptional

29 Sep 2025

KAREN

Nice quiet area. A lot of dining options. Pandora diner is a must eat place. Shopping is exceptional.

Leisure Family

10/10

Exceptional

27 Sep 2025

Latoya

Business/pet friendly is always great as well as the staff.

10/10

Exceptional

27 Sep 2025

Latoya

Very clean courtesy business friendly ALWAYS

8/10

Excellent

24 Sep 2025

John

Too much smoking in and around the property. We actually had a fire alarm go off at 10 pm because someone was smoking in their room and spent an hour outside in our car.

Leisure Family

2/10

Poor

23 Sep 2025

Latoya

Staff pet friendly

10/10

Exceptional

22 Sep 2025

María

Very clean rooms, the staff is very friendly and helpful

Leisure Self

8/10

Excellent

22 Sep 2025

Lawrence

Very quiet..

Leisure Family

6/10

Pleasant

20 Sep 2025

Anita

Manager was very friendly easy check in and checkout. Hotel outdated and the hotel room did not have blackout curtains.

Friends_and_family Family

10/10

Exceptional

19 Sep 2025

Stefan

Nice and convenient

Business Self

10/10

Exceptional

18 Sep 2025

Reginald Lloyd

It was very clean and everything you needed in the room! The staff on both shifts were very friendly and helpful! Loved to have a nice choice for breakfast! Allergic to pork and for once we could eat the meat because it was turkey suasuage! Adding boiled eggs would be good! Great choices of drinks! Loved our overnight stay!

Leisure Family

6/10

Pleasant

17 Sep 2025

Arjun

It wast the greatest place to stay

10/10

Exceptional

16 Sep 2025

María

Clean rooms, very quiet place, the staff is very friendly and helpful and ready to assist you when needed, parking is very good and well lighted.

Leisure Self

10/10

Exceptional

15 Sep 2025

María

It's very clean, safe, and the staff is very friendly and helpful at all times

Leisure Self

10/10

Exceptional

15 Sep 2025

Arianna

front desk very nice very helpful

Leisure Partner

2/10

Poor

14 Sep 2025

Ruth

I have photos- wish I could send to you

2/10

Poor

04 Sep 2025

Rosalba

There was mud in the room.

2/10

Poor

03 Sep 2025

James

Staff was rude. Not helpful. Ended up not even getting to use my room for the night.

10/10

Exceptional

02 Sep 2025

Patricia

The bed was terrible.

Partner

2/10

Poor

02 Sep 2025

Bobbi

Not good

This experience was terrible.My sister's room had blood all over the sheets.And there were roaches in the bathtub

Friends_and_family Family

10/10

Exceptional

02 Sep 2025

Rosa

It was a great experience

10/10

Exceptional

31 Aug 2025

Verified traveler

It was good. Beside the beds were a little hard, but it was very clean. The people their were amazing, very friendly and well kept.

Friends_and_family Family

10/10

Exceptional

30 Aug 2025

María

A great place, staff is very cordial and helpful. Place is always clean and breakfast is very good. This is my 3rd or 4th time I stayed there, and those are the reasons why I always come back. And also because the staffs makes you welcome

Leisure Self

2/10

Poor

30 Aug 2025

Jessica

Not a family hotel.

Night one sounded like people were moving furniture. Was very loud, I think people live there full time as a cheap form of living and not being homeless also for a free meal in the morning. It’s not appropriate for family vacations. I also feel that someone was smoking on our second nights stay that set off the fire alarm. When the police came and fireman came we had to wait outside until it was cleared to go back in.

Friends_and_family Family

6/10

Pleasant

30 Aug 2025

Samantha

Front desk staff was great but the Rooms are not great- paint peeling off ceiling, tub in the bathroom was dirty- won’t be back

Leisure Family

4/10

Poor

29 Aug 2025

Shanell

Stayed for one night with my toddler son and mom. I had high hopes because the reviews. The lobby was very nice and clean and you can tell that it was recently updated. On the front desk there was iPads that showed what the rooms looked like. We arrived later in the night and got checked in. After entering the first room my mom noticed a “bug” on the wall. With in the first 2 minutes of being there we saw a total of 4 “bugs”crawling on the wall and bathroom door. The receptionist was very kind and got us a new room that seemed cleaner. There was dry cereal left between the bed and nightstand. The bath tubs in both rooms were very much old to sight and appeared dirty. This hotel has potential just poorly remodeled and not very clean.

Leisure Family_with_children