Hotel Sad

6/10

Pleasant

13 Mar 2026

David

No fridgerator, no microwave, it does have some big-ass roaches/water bugs though, it has a restaurant...that never opens, rooms are decent size, fairly clean, parking is not a problem, and the propery is pretty cool looking. It's one of the lowest price hotels on hotels.com, so it's whatever.

Partner

4/10

Poor

08 Mar 2026

Andrew

I stayed at this property for one night on my birthday. I arrived around 7:45PM on Tuesday, March 3, 2026. All but one entrance into the property was accessible. The other two gates were closed. The hotel staff at the front desk, she was nice & check in was quick. A call was placed once inside the room 2208 because the television was not working. I only received 9 DirecTV channels, a few wer blurry & the rest had a DirecTV signal loss error code 771, or would say it was \"acquiring guide data. Thank you for your patience\". I switched rooms one time & was facing the pool in Room #2217 building number 2. Same issue. Front desk was called and said someone would come by to look at it but no one showed up. The room was not in the best shape. Pieces of the mirror were missing, there were cracks in the walls & shower head was loose & coming out of the wall, while noticing how brown the back of the door hinges were in the bathroom. Door hinges looked like it was starting to corrod.

Maybe add a microfridge & microwave in the rooms would be great amenities for future guests.

On a positive note, I liked how quiet the room was. Parking was not an issue. I noticed that there was on-site security in the parking lots. But the beds were too solid for my liking. There are vending machines but items are expensive.

If you're looking for a quick stay that's on the cheaper side then this is a good stay. I can not recommend staying here & will not be returning to Saddleback Hotel in the future.

8/10

Excellent

07 Mar 2026

LaRoyce

Plenty of parking. If you enjoy walking you can Park Way in the front and walk all the way to your room. They have two pools and two Jacuzzis. One is located directly behind the office and the other is in the back of the property I think maybe building five and six.

The staff is phenomenal. I left my lights on and they came and knocked on the door and told me that my lights were still on my car. The gentleman that came to the door was nice polite and concern. You might think it's nobody watching this property for safety and other issues but it is.

The maids are nice even the one that didn't speak much English she was still nice. Poquito Espanol so I did my best. There's a train that comes through LOL every once in awhile didn't really bother me. It's near the Norwalk Civic center. Where you can find department of public Social Services Social security administration court building bunch of different stuff Police department etc. There's also AMC theater and also if you come to this area please go check out mountain Mike's it's a pizza place that is located at the corner of Bloomfield and imperial highway. Monday through Friday I believe they have happy hour where it's all you can eat pizza and salad bar. My goodness they're freaking Pizza is phenomenal.

But anyway back to the hotel my only issue was the family located in building 4 on the second floor down the way from us oh my gosh. You talking about a damn wrestling match going on. Minus that the hotel was cool.

Family_with_children

2/10

Poor

06 Mar 2026

Kevin

Was not able to check in, they closed at 11pm and we arrived after. Slept in our car

Friends_and_family Friends

10/10

Exceptional

02 Mar 2026

Anthony

Yes

Friends_and_family Family

2/10

Poor

19 Feb 2026

Brett

Cockroach on the wall that I had to kill. Switch room and musty smell in second room. Too late to check out . Spring beds weren't comfortable.

4/10

Poor

16 Feb 2026

Thomas

Tv didn’t work correctly while I dated there.

4/10

Poor

15 Feb 2026

Mason

Nostalgia is great, but comfort is lacking

Partner

10/10

Exceptional

15 Feb 2026

Edison

Todo muy bueno, sola que cuando llegue el personal que me atendió no sabía español. Y de ahí todo muy excelente

Business_and_leisure Partner

2/10

Poor

08 Jan 2026

Erika

Horrible room smelled
People were doing dr

4/10

Poor

05 Jan 2026

Raymond

I booked a room for a king bed but I asked if I can Have a room somewhere close to the office cause the cops where there that night. Beds are old and you can feel the springs. So I’m not talking bad but not the best place to stay.

Self

10/10

Exceptional

08 Dec 2025

Shari

Room was very nice and staff was nice

Leisure Partner

2/10

Poor

26 Nov 2025

Eric

Don't recommend

Leisure Partner

10/10

Exceptional

15 Nov 2025

Michelle

Clean rooms, AC kept room cool st

8/10

Excellent

12 Nov 2025

Rafael

Nice for a good price

10/10

Exceptional

11 Nov 2025

Mikaela

Great staff and clean rooms!

8/10

Excellent

11 Nov 2025

Jay

Hot tub did not have bubbles/jets working rather than that great place at a great price.

10/10

Exceptional

09 Nov 2025

Edison Galvez and

Tnx

2/10

Poor

08 Nov 2025

Catrice

Dirty and filthy lying ass staff I ask for towels beaver came

8/10

Excellent

07 Nov 2025

Delgo

This place is (somewhat) secluded and usually quiet. The perfect spot for when you need to be alone. At the same time it's closer than desert if you need something (or someone) on a dime. All in all, it l promises a good time. Kudos to the cute girl at the counter. Your lovely smile is nice and warming. Peoplw will retuen to see a personality so charming!

Self

8/10

Excellent

03 Nov 2025

Delgo

These folks are the 🐝 knees. Mostly a quiet environment (until i show up), but even then a great place to plan a staycation.

Self

4/10

Poor

01 Nov 2025

Vincent

Dirty, Some lights didn’t work, phone didn’t work, TV wouldn’t turn on, and it smelled like bleach and chorine

Leisure Partner

6/10

Pleasant

31 Oct 2025

Luis

The room was clean but furniture , carpet and bed covers outdated

2/10

Poor

21 Oct 2025

Ray

As soon as we walked into the room, the smell was horrible. It smelled like an old cabin that hasn't been inhabited in decades. It was cold so we turned on the heater. The smell coming from the heater was even worse.

Partner

6/10

Pleasant

19 Oct 2025

Katherine

The staff was helpful. Hotel is dated

Business

6/10

Pleasant

11 Oct 2025

Alejandro

There were roaches in the bathroom and the shower wasn’t clean and the trash can still had trash from the last person

2/10

Poor

02 Oct 2025

Amber

Rude customer services

2/10

Poor

15 Sep 2025

Thomas

There was a minor inconvenience in that the bathroom had a broken exhaust fan. Not a big deal, but some people like to evacuate the odor and have the sound from the fan camouflage their bathroom time. Secondly, when we tried to get in the room, our second night The keys would not work. It was close to midnight and I had to make two trips back down to the front desk, which was on the opposite end of the property before I got the right key card. Once I got in the room, there had been no maid service and we had no clean towels. I called the front desk and it was now after midnight and there was no housekeeping on staff to bring any towels. Fortunately, a security person came to make sure we got in our room, and that person went into a vacant room here our roomand got us towels. Finally, all but one of the multiple entrances to the property were open, and it was pretty inconvenient to have to come in from an odd direction and or make u turns, etc. To get into the only gate that was open.I would never stay here again, and never recommend Hotel Saddleback.

10/10

Exceptional

13 Sep 2025

Mayra

I liked that they were very helpful and it’s be try clean and calm, not loud and chaotic rooms are nice and comfortable. I didn’t see a vending machine or snack options that would have been nice. Acess to water bottles I didn’t see that. Prices a little high but it’s not a motel so I understand, inflation. Everything else perfect staff friendly and room and Tv work fine.

2/10

Poor

09 Sep 2025

Angel

Very Bad

The room was not clean, smelled like smoke, the bed was very uncomfortable, you could feel the springs of the mattress, there were hairs on the sheets and pillows, as well as something sticky on the floor it was soo disgusting. I asked to be moved to another room it was a little bit better. Only redeeming thing was the staff they were nice but never again.

Partner

10/10

Exceptional

05 Sep 2025

jose

Good location,nice size pools.

2/10

Poor

04 Sep 2025

Randy

ONY TIME EVER NOT FULLY SATISFIEDE

the one major problem we had no cold water even after telling them no ice at all entire prperty i had to stay second nite i asked if there would be discount because of the 2 prblems. they said call hotel manager never got back to me. and call 800 constant machine please email back or call 562 228 2066

Friends_and_family Friends

10/10

Exceptional

03 Sep 2025

Derika

Great Stay!

Stayed here a few times now and it’s always a wonderful experience! The office staff is very nice and helpful. The property is clean and has nice amenities. It has always been a peaceful and serene visit every time. Would definitely recommend!!

Partner

2/10

Poor

01 Sep 2025

Rosaura

The staff is not helpful and rude.they had alot of empty rooms we came as family and requested rooms to eachother and they refused. The toilet was clogged so they removed me to a room on the same floor. The TV didn’t work, but I stayed since we weren’t really gonna be in the room. The pool is disgusting. You’re swimming and bleach with sweat. The water is literally salty.

Leisure Family_with_children

4/10

Poor

31 Aug 2025

Denise

Bathroom old, tv so small
Hair dryer didn’t work, jacuzzi jets not working, food at the bottom of jacuzzi

Leisure Family

10/10

Exceptional

28 Aug 2025

Guillermo

Neat

2/10

Poor

19 Aug 2025

Miguel

Do not stay here. We had 3 rooms for three nights and as soon as we walked in we turned around and left. First room had bugs

10/10

Exceptional

18 Aug 2025

Fabian

-

Leisure Self

6/10

Pleasant

12 Aug 2025

Janis

The hotel was a bed to sleep in. Room was older beat up furniture. The A/C was off and room was hot which took awhile to cool and quiet noise. The room deposit for possible damage was odd. I took pictures of the room to make sure I was charged for nothing. Wouldn't stay there again.

Leisure Family

2/10

Poor

08 Aug 2025

Miguel

Infested with bugs

Bug infested hotel

Self

10/10

Exceptional

07 Aug 2025

Laura

not all the room were the same quality

Leisure Family

10/10

Exceptional

05 Aug 2025

Daniel

Excellent customer service

Business Family

10/10

Exceptional

05 Aug 2025

Monique

Property was great, clean pool, front desk staff were very accommodating.

Leisure Family_with_children

2/10

Poor

04 Aug 2025

Alicia

No microwave or rifrigerator, the carpet was extremly filthy that it left the bottom of ur feet black, the curtains smelled like cigarettes and the blankets look dirty n for the price i was appalled but did not have time to go looking for another we had just arrived from baja california for my brothers funeral n viewing. Im repoeting to the better business bureau for my refund i videoed all.

Business Family_with_children

6/10

Pleasant

03 Aug 2025

Ana

L

2/10

Poor

03 Aug 2025

Frank

I turned on the tv for my family and it was broken and then while I walked to the bathroom I stepped on this metal thing poking out from the carpet and it stabbed me in my right foot .
I called to inform them and the lady hanged up and I called back and a guy picked up and I told him to write down what happen and I would deal with it in the morning and asked if they had rubbing alcohol so it won’t get infected . The next morning I checked out and told the lady and she just said to call Monday to the manager .
I told her to write down what I have said .

Family_with_children

4/10

Poor

02 Aug 2025

Juan

The price was good but the fact that the room had no fridge or microwave was really disappointing since I stayed a week it was difficult to have any kind of food for my 2 year old handy

Friends_and_family Family

2/10

Poor

02 Aug 2025

Melanie

Couldn’t check-in when I arrived there was no staff available and when they were I was told my reservation had been cancelled so when I attempted to get a refund they proceeded to lie to the Expedia agent saying we checked in when we in fact had not but thankfully Expedia was able to resolve the issue.

8/10

Excellent

01 Aug 2025

KD

Warped Tour 2025

Beds were definitely not great but overall the room was clean, staff was friendly, and the stay was quiet.

Friends_and_family Friends

6/10

Pleasant

01 Aug 2025

Mariela

It was a one-night stay, and for the price, you get what you pay for.

Business Family

10/10

Exceptional

30 Jul 2025

Elizabeth

Would recommend

6/10

Pleasant

28 Jul 2025

Luis Art

Ice machine not working close to room. Had to walk an extended distance just to get ice.

Leisure Family

4/10

Poor

28 Jul 2025

Luis Art

Ice machine nearby was not working. Had to walk an extended distance just to get ice.

Leisure Family

2/10

Poor

28 Jul 2025

Mitchell

Cockroaches and bed bugs

Cockroaches and bed bugs with filthy rooms. Had to change rooms three times to try and either have no cockroaches or bed bugs, broken tvs. Some of the worst beds u have ever been in. Police there most nights. Never stay here.

Friends_and_family Family

8/10

Excellent

28 Jul 2025

Hermilia

.

10/10

Exceptional

28 Jul 2025

Dorian

Its was great

Family

6/10

Pleasant

28 Jul 2025

milinda

Proce was reasonable but needs to be updated.

10/10

Exceptional

27 Jul 2025

Andrea rosario

Honest review

At first, I was a bit skeptical about the hotel because of some negative reviews I had read. So before checking in, I asked to see the room just to make sure it was clean and that none of the complaints were true — and honestly, I felt relieved. The room was spotless, cozy, and smelled clean. The beds were comfortable, not hard at all, and the room stayed warm the whole time.

There were no loud nightclubs, no strange noises, and no disturbances whatsoever. It was quiet and peaceful. The room was cleaned every single day during my stay , always tidy, always fresh.

Of course, don’t expect a Hilton or Marriott you’re paying a much more affordable price. But for what you’re paying, the service is honestly excellent. The staff is kind, the energy of the hotel is calm, and it felt like a safe, family-friendly environment. Nobody was arguing or acting up, it was just a good vibe overall.

My advice: read the reviews if you want, but ask the girls at the front desk to let you see the room first (see it for yourself ) you’ll realize a lot of the negative reviews are way off. This is a real review from someone who actually stayed, and I’m even including a video. Some people claimed there were insects , I didn’t see a single one.

Partner

6/10

Pleasant

27 Jul 2025

Sonia

The place will be great if only the rooms will have an updated with the removal of carpet so will not have a humidity smell and usb outlets

2/10

Poor

25 Jul 2025

Austin

Bed was infested with cockroaches

4/10

Poor

19 Jul 2025

Carlo

It was bad and dirty and not reflective of what experian advertised

Leisure Friends

10/10

Exceptional

19 Jul 2025

Garrett

Fun fact this hotel was featured in the national lampoon vacation movie.

10/10

Exceptional

17 Jul 2025

Jazzmin

Amazing always love that hotel, beautiful scenery, and the pool and jacuzzi are amazing!!!

Friends_and_family Family

10/10

Exceptional

16 Jul 2025

Karla

The experience overall great..front de

10/10

Exceptional

16 Jul 2025

Edward

Great value

Great place, quick check in and easy check out, will come back !

Self

2/10

Poor

07 Jul 2025

Michael

This has to be one of the worst places to stay. First off, the amenities are no where to found. It’s such an inconvenience of a I’m location. The AC was not working properly so it got hot and humid real fast. There was no ventilation within the bathroom so there’s that! And the icing on the cake, there was huge cockroaches outside and we found one inside the bathroom in the shower. I would avoid this place at all cost, it’s not worth it.

Leisure Family_with_children

6/10

Pleasant

05 Jul 2025

Melanie

I stay there for convenience. It’s very close to my mom’s home…otherwise, I’d stay somewhere else.

Leisure Self

6/10

Pleasant

26 Jun 2025

Nancy

The room that we got the AC wasn’t working and one of the lights also.

8/10

Excellent

25 Jun 2025

Lisa

Quiet clean NOG telaxong

Leisure Partner

2/10

Poor

24 Jun 2025

Irma

My AC unit was so loud and did not work well. The room was very humid and smells like mold. The carpet is dirt. There is no fridge to put our cold drinks in.

2/10

Poor

23 Jun 2025

Desiree

There where roaches every where also no microwave or fridge like i was told room stink first room placed in had dead roaches everywhere and mirrobroke in room. Roaches in the elevator and through hallways . When brought to there attention they said that it was California. No buddy i staid at motel 6 better then that.

Leisure Family

4/10

Poor

23 Jun 2025

Oralia

Worse hotel stay

Went for a weekend stay on pictures, the hotel looks nice but when you get there, it’s another story. Customer service from the evening and Morning person. We’re not friendly at all. The rooms need to be updated and outside also.

Friends_and_family Friends

2/10

Poor

19 Jun 2025

Roxana

The bed was horrible

4/10

Poor

16 Jun 2025

Mylene

Hotel tres beau de l extérieur
Lit tres inconfortable

Partner

4/10

Poor

08 Jun 2025

Vanessa

It just wasn't as described. Very disappointed

Leisure Friends

10/10

Exceptional

01 Jun 2025

Cesar

Everything is ok

4/10

Poor

30 May 2025

Sandra

Room was ok and clean but the bed was terrible not comfortable at all feel all the spring need new mattress

Friends_and_family Friends

4/10

Poor

27 May 2025

Olivia

I saw roaches the room smelled like old mold it was bad

Business_and_leisure Family

10/10

Exceptional

10 May 2025

Miguel

👍

10/10

Exceptional

06 May 2025

Fernanda

Easy check in and out great service.

Business Family_with_children

10/10

Exceptional

25 Apr 2025

Amy

Great

Business_and_leisure Self

10/10

Exceptional

25 Apr 2025

Amy

Great

Business_and_leisure Self

10/10

Exceptional

25 Apr 2025

Amy

Great

Business_and_leisure Self

10/10

Exceptional

22 Apr 2025

Luigie

Amazing

4/10

Poor

21 Apr 2025

Verified traveler

Roaches and Whiskey Shots

Big roaches roaming our room. Lady working the banquet room taking shots for herself behind the bar. Not very professional.

Partner

10/10

Exceptional

13 Apr 2025

Guadalupe

Great service

Business_and_leisure Family

2/10

Poor

07 Apr 2025

Kevin

Didn't even stay here. Checked in and didn't judge a book by its cover. Went to my room and it appeared that it had been being worked on or cleaned and never finished. Had no sheets or bedding on the beds. Lamp was unplugged and sitting next to the TV. Etc
People were sitting outside of the hotel on lawn chairs. Smoking weed right out side the doors rash was on the ground outside. Offer d to move me to the third floor Just an overall bad look. Pictures were deceiving. Wasn't eexpecting the Ritz but this place was

10/10

Exceptional

31 Mar 2025

Angela r

I really like staying at this hotel the staff is vary nice expcally

4/10

Poor

30 Mar 2025

Andre

Outer property looks run down. The room was decent but the tub had rust stains and there was no fridge so I had to buy a cooler and ice to keep my things cold.

Leisure Family

6/10

Pleasant

26 Mar 2025

Efrain

The room I was in tv screen was broken and never replaced the 2 nights I was there. Haven’t gotten my deposit back and it’s been 4 days.

Leisure Family_with_children

10/10

Exceptional

26 Mar 2025

Juan

Good service

4/10

Poor

24 Mar 2025

Jose

No room service

2/10

Poor

24 Mar 2025

JOSE

HEATER IN ROOM WOULD NOT COME ON, AND IT WAS COLD!! NO HOT WATER FOR A SHOWER IN THE MORNING. STAYED ONE NIGHT AND DID NOT COME BACK FOR THE REST OF MY RESERVATION LAST WEEK, AND WAS ABLE TO CANCEL MY RESERVATION FOR THIS WEEK. CAN YOU LET ME KNOW IF THERE IS ANY WAY TO GET ATLEAST A PARTIAL REFUND FOR THE LACK OF HEAT AND HOT WATER? THANK YOU!

Business Self

4/10

Poor

23 Mar 2025

Christina

Hotel is ok. You get what you pay for as to comfort and location. The only problem I had was the bed was so filthy when I walked it. You can see stains everywhere on the comforter. There was also some white \"unknown\" stains on the comforter as well. It was so bad. Fortunately they did fix the issue and moved us to a different room. Clean and ok.

Friends_and_family Family

8/10

Excellent

20 Mar 2025

Javier

For the price.. it was ok

Leisure Partner

8/10

Excellent

20 Mar 2025

Salvador

Good attention thank you