Name: Housel Bay Hotel
Address: Housel Bay Road, Helston, TR12 7PG, GB

10/10

Exceptional

15 Jul 2026

MRS M

We had a most enjoyable four night stay at the Housel Bay hotel. A fantastic location with gorgeous sea views from the Terrace restaurant and patios outside. We had a fairly small but perfectly adequate room on the 2nd floor (lift worked perfectly) with a country view, which we thought was very good value. Not much space to hang clothes but OK. Bathroom was spotless and shower was great. Delicious breakfasts and all the staff were helpful and charming. We had one evening meal there, which was delicious if rather pricey,
The only fault was that the plug on the washbasin was faulty and needed replacing as the water just ran away. I did report this, and hope it will be repaired for future guests.
Thoroughly recommended overall, and we may well make a return visit.

Partner

6/10

Pleasant

06 Jul 2026

Marilyn

Booked an Ocean View (cosy) room for 2 nights. The website describes the bathroom as '1980s style' - which was acceptable in theory, but it was poorly maintained: bathroom door creaked and could not be closed; no bath chain on plug, and unable to pull plug; weird curtain under washbasin that was coming adrift from wall; toilet on a 8cm platform which was awkward, towel rail and toilet roll holder both loose.; numerous holes in walls were poorly filled and painted over. Shower pressure was weak, and no hot water this morning. Bathroom needed painting.
Had booked a table for dinner at 7pm, which Receptionist confirmed. But waiting staff didn't have a table for us. Offered 8.15 or eat outside. Had to ask 3 times where our dessert was, it finally arrived at 8.47pm.
Hotel sits on the coast path, with lovely views from Terrace dining room and bedrooms.

Partner

10/10

Exceptional

11 Jun 2026

Atta ur

Very nice staff

10/10

Exceptional

07 Jun 2026

Heather

Beautiful property with easy access to the costal path and the town of Lizard.

Self

8/10

Excellent

21 May 2026

Alan

Hotel was in a lovely position next to the coastal path. Rooms were nice and clean and enjoyed dining as lovely views from the restaurant and breakfast was nice too.

Partner

4/10

Poor

19 May 2026

Michael

Jaw dropping setting, tired building, so so room.
Crippling understaffing at breakfast time leaves many customers waiting 10 minutes for coffee and over 39 minutes for breakfast. If you are short of staff, consider offering continental only option. Fast, easy.

Self

10/10

Exceptional

16 May 2026

ian

Extremely helpful staff who assisted me when I booked for the wrong the date and even put up with the awful AI voice agent that Hotels.com use.
Hotel was lovely. The bed was a little short for my 6’3 frame - that’s the only minor gripe. Breakfast was fabulous looking out to sea.

Self

10/10

Exceptional

09 May 2026

Catherine

Our room had a stunning sea view if Housel Bay which is itself utterly breathtaking. The reception staff were incredibly welcoming, authentically friendly, and beyond helpful. The cleaning staff did a superb job efficiently and unobtrusively. And the bar and restaurant staff were friendly and efficient and added to the entire dining experience in the beautiful terrace restaurant with it's wonderful food and incredible view!

Partner

10/10

Exceptional

07 May 2026

Joni

What a magical, spectacular place! Can’t wait to return.

Family

10/10

Exceptional

01 Apr 2026

Florentina

Beautiful location and a great little hotel! What a lucky find! We’ll definitely be back! Loved exploring Lizard lighthouse, Cadgwith and Kynance cove 💙

Partner

10/10

Exceptional

28 Mar 2026

David

Great hotel in a great location looking out to see.

Self

10/10

Exceptional

11 Mar 2026

Anna

Fabulous staff, food and views. Our favourite getaway.

Partner

10/10

Exceptional

08 Mar 2026

Michael

Great stay

Self

10/10

Exceptional

05 Mar 2026

Paul

Lovely view and great location

10/10

Exceptional

04 Mar 2026

Brian

Very friendly and helpful hotel enjoyed our stay very much food excellent.

Friends_and_family Friends

10/10

Exceptional

21 Feb 2026

Anna

Warm welcome and stunning views. We had a wonderful stay.

Partner

6/10

Pleasant

18 Oct 2025

Erin

Staff pleasant. Room with crumbs on floor. In a state of disrepair: inside bathroom door bottom paint peeling off, plaster hole in wall. Dinner in hardfloored room with hard plastic chairs so talking echoed so that was disappointing although the meal was delicious.

10/10

Exceptional

15 Sep 2025

Anna

Another wonderful stay at Housel Bay.

Another wonderful stay at Housel Bay. Stunning views, sublime food and amazing staff.

Partner

10/10

Exceptional

27 Aug 2025

Lee

Beautiful building with breath taking views and on top of that all the staff were friendly approachable and very polite. Thank you for an amazing time.

Leisure Partner

8/10

Excellent

18 Aug 2025

Sonja

Wonderful Weekend Break

Gorgeous Hotel on the Cornwall Coast, lovely, friendly staff, good food, great view!

Partner

10/10

Exceptional

13 Aug 2025

Rachel

Loved the surrounding area. Location is amazing! Friendly staff. Just didn’t like the shower didn’t have a full door made it awkward showering daily. I would recommend this hotel though

Leisure Partner

10/10

Exceptional

11 Aug 2025

Graham

Lovely stay with friendly obliging staff .

Great b fast , slightly small choice of evening meal. 1st meal of fish and chips excellent but sadly 2 nd meal of steak , was not a good one , tough and tasteless.
Bed room had lovely views and lounge area , which made us overlook the shabby wallpaper!
Comply nice bed , pillows not so .

Partner

10/10

Exceptional

24 Jul 2025

wade

What can I say apart from magic I loved it here the staff where amazing Molly I think her name was who manager was incredible from start to finish we just had amazing time if u want somewhere chilled with amazing views great food this is for u, also if u love hiking it’s amazing you can work for miles we saw a few seal just below which was great to see. If we come over to lizard again ild 100% stay here..

Business_and_leisure Family

10/10

Exceptional

24 Jul 2025

Josh

Amazing stay

Stayed here at the end of an explore of Cornwall and it was the best place to stay! Tucked away in a very pretty corner of the world. All the stay were amazing super helpful and polite. Our room was spacious and comfortable with a view of the ocean and lighthouse. When we arrived we were told about a small private cove you could walk down to for a swim in the sea which was a great experience and the hotel even supplied beach towels ! The hotel has two restaurants one for fine dining and a normal one. We tried the normal restaurant and the food was really really good too! All in all amazing would stay again it’s in a lovely place

Partner

10/10

Exceptional

13 Jul 2025

Sarah

Lovely little break 😀

We had a small room but we didn’t mind because we were out most of the day. We found the menu limiting but ate out. The service very good. The views from the garden were excellent and staff were very friendly. We had a wonderful stay.

Partner

10/10

Exceptional

22 Jun 2025

Lara

Really lovely hotel. Very helpful staff and comfortable stay. Would definitely recommend. The views are stunning with access to the coastal path.

Partner

8/10

Excellent

02 May 2025

Verified traveler

Infissi obsoleti; arredi e letti Ikea; insonorizzazione inesistente (tanto che si sente chiunque parli in corridoio o nelle stanze accanto); inservienti delle pulizie rumorose e che aprono la porta della camera alle 8 am …non proprio standard adeguati all’immagine prestigiosa che si vuole vendere!
Location impagabile!

Self

10/10

Exceptional

25 Mar 2025

Donna

Perfect & relaxing

Beautiful views, delicious food and great staff. Amazing as always, see you next year!

Partner

10/10

Exceptional

01 Mar 2025

Sayli

Superb location! We love to visit again.

Family_with_children

4/10

Poor

16 Oct 2024

Hans

Be warey.

Be wary of breakfast charges, paid £18.00 for bowl of cereal and a slice of toast! It is not clear at all that anything you have for breakfast is £18.00. Also charged £13.75 per night for my Collie dog but absolutely no dog provisions made, not even a water bowel,. Really poor.
So back to the Polurion Hotel, better in every respect.

Business

10/10

Exceptional

11 Oct 2024

Joanna

Glorious views, plus such a peaceful stay. With the added bonus of being next to the coast footpath.

Leisure Self

10/10

Exceptional

04 Oct 2024

Carolyn

Such a beautiful, comfortable hotel near the ocean. The views and vistas don’t disappoint. The staff and service was very nice and helpful. Our room very cozy.

Partner

8/10

Excellent

14 Jun 2024

I

Clean and staff is polite

Leisure Family

10/10

Exceptional

30 Apr 2024

Christopher

Love it!

Panoramic room superb and Fallowfields excellent as usual!

Partner

10/10

Exceptional

14 Apr 2024

Anna

Another lovely stay at Housel

Stunning views, fantastic staff and amazing food. We had the full tasting menu once again and it was superb. One of our favourite places for a night away. Love the refurbed cloakroom!

Partner

6/10

Pleasant

27 Feb 2024

Steve

It was my first time here, I didn’t like my room as there was very little light in there and just seemed very dark, I didn’t pay for a view but was disappointed as there was no view at all which made the room dark and depressing. I also think that the breakfast should be included in the price. The food was very good and the breakfast was lovely. The staff were very friendly.

Business

10/10

Exceptional

04 Dec 2023

william

Perfect short break

The Hotel stay was really good.
Location is breathtaking.
Food amazing.Already looking forward to our next visit.

Partner

6/10

Pleasant

27 Sep 2023

Helen

Great for healthy living people

This hotel does not have a pool, although it says it does on Hotels.com website
Room pleasant and well equiped with fantastic views, bed comfortable but found pillows so hard I went and bought one!
Staff were very friendly on the whole, except breakfast waiting staff, who were not very approachable. Breakfast choice was OK, although no cereals or white toast available (only muesli, fruit or yoghurt and brown granary toast)- again I went and bought my own. Fried breakfast was nice though.
Not much room for parking, so to avoid a long walk up to the village for parking, (my partner is awaiting a knee replacement so I would have had to drop him off and walk back to hotel on my own - not good at night with uneven surface to lane and little lighting) did not take car out for fear of losing parking space. Although we love the area for the quiet, we don't think we'll stay at this hotel again - mainly because of the lack of a pool, the parking and the breakfast.

Partner

8/10

Excellent

24 Apr 2023

Jeremy

Enjoyable weekend away

The Housel Bay hotel is in an amazing location with gorgeous views across the bay. Overall the staff were friendly and the beds comfortable, although there are some areas of the home that look tired. We understand that there is further refurbishment planned to address this. The food was good although the choice was limited and the main restaurant is a tasting menu only.

Partner

10/10

Exceptional

05 Nov 2022

Marjory

Beautiful location and wonderful coastal sea views. Friendly and very helpful staff. Delicious food fir breakfast lunch and dinner, Easy parking in the car park. Will definitely return.

Leisure Partner

10/10

Exceptional

03 Nov 2022

Marjory

Wonderful location with superb sea and coastal views. Comfortable rooms, although petite. Good bathrooms. Lovely food.

Leisure Partner

10/10

Exceptional

03 Oct 2022

Mark

Lovely hotel, amazing view, great people, delicious food

Leisure Family

10/10

Exceptional

11 Sep 2022

Chris

Fabulous location and team

Always looked after very well by Alfred and the team at Housel Bay. Fabulous location right on the coastal path. Our initial room had couple of issues, but we were moved to a different room - so resolved very efficiently. Not our first visit, will not be our last.

Partner

4/10

Poor

03 Aug 2022

Barry

Terrible decor

The room had a great veiw refurbishment needed in room9

Partner

10/10

Exceptional

20 Jul 2022

Reginald

Nice hotel and great staffing

Can't blame the weather for being far too HOT, which ruined our week.

Partner

8/10

Excellent

06 Jul 2022

Miss

Amazing views but room could use some TLC

Room was clean and tidy, although carpet was rather worn, and floors very creaky.Bed was comforatable but pillows were very hard, like cardboard! Bathroom needs refurbishment (I caught my foot on a nail protruding from the carpet fitting), but clean. Hotel was nice and quiet, a great place to get away from it all - even in June! Views from the hotel and our room were amazing, and the room was a good size with plenty of storage. Breakfast was OK, but no breakfast cereal or white toast available, and the brown toast available was again, like cardboard. However, we would stay again, as we love the position of the hotel and the views, and the easy walk into Lizard village. This is more important to us than value for money.

Partner

10/10

Exceptional

25 Jun 2022

Clement

Stunning view and setting. Hotel property is ok but the restaurant with the new young chef is surprising good. We would definitely come back.

Leisure Partner

10/10

Exceptional

30 Apr 2022

Gladys

The location was wonderful with a breathtaking view of the water and the lighthouse. The staff was pleasant and helpful.

Leisure Family

10/10

Exceptional

22 Apr 2022

Mark

Great Location, Amazing Hotel with poor room.

Staff 5* Location 5* Food 5*
lounges/breakfast rooms 5*
Hotel Grounds 5*....
Actual Room was disappointing, felt cheated with the extra cost for a partial Sea View... if you stand in the bath & lean out of the window - it's a great view! If the side cabinet & bedside table wasn't by that particular wall & the bed moved over then you would get a partial Sea view. Walk to the bathroom & watch your shoulder as you will hit the Tv sticking out!
You hear bed springs when you move (12st) head board makes a banging noise when you roll over.
chipboard wallpaper, rough old carpet, just really run down which is Not what the rest of the hotel is about.
Rating is 3* BUT it should be higher if the bedroom was modernized.
Thankfully You Don't Stay in Your Room Much. !

Partner

4/10

Poor

02 Feb 2022

Craig

Great location, poor experience

The location was perfect, right on the coast itself and far from the madding crowd. The staff were all excellent, as was the bed and pillows

The room was small, and there was only 1 chair. The bathroom was clean, but the toilet was squeezed between the bath and radiator and it was easy to get scalded

The food was attempting to be trendy, but ended up being overpriced and bland

I asked to be upgraded from rear to front, and ended up paying extra for a room with 1 less bed, and a tiny window, through which to appreciate the view

Overall a less than pleasurable stay

Partner

10/10

Exceptional

31 Jan 2022

Andrew

The hotel was very relaxing and the staff were very friendly and helpful.

Leisure Partner

10/10

Exceptional

08 Dec 2021

Christopher

Cornwall at it's very best

Brilliant. Excellent service, food, views and overall ambience. Our room had a superb panoramic view of the sea and cliffs, very dramatic. Our 5 course tasting menu and matched wine flight was up there with the very best as was the friendly and efficient service. We’ll be back!

Partner

8/10

Excellent

19 Nov 2021

Alan

This is an old property with a lot of character and set in a most stunning location.

Leisure Partner

10/10

Exceptional

07 Nov 2021

Jeremy

Excellent

A lovely hotel in an amazing location. The highlight was watching Blue Fin Tuna jumping in the bay and seeing dolphins (a long way out to sea).

Partner

10/10

Exceptional

10 Oct 2021

Victoria

Characterful romantic accommodation

A lovely setting for a romantic weekend. The staff were friendly and helpful. The room was a little aged but clean and comfy. I would definitely recommend and would consider staying again.

The only thing I would say is that there is not much choice for those on a vegan and gluten-free diet, which I think is fairly easy to accommodate for these days, especially when there is a trained chef available.

Partner

6/10

Pleasant

27 Sep 2021

Mark

Average stay (at best).

Reception staff were friendly and helpful.Room was much smaller than expected. Toilet was particularly tightly positioned between bath and wall. Room could do with a blackout blind to block out the lighthouse light shining in all night. Service was inconsistent, depending on staff. Waitress on thursday and friday was awful - she was slow, wearing a holey top and spent more time chatting than working. She brought our fried breakfast before our drinks and toast, only to take it away and bring it back cold after we had eaten the toast. In the evening, We asked for a cocktail and could hear the waitresses discussing how to make it- they clearly didnt have a clue. For £12, I expected much better - it was awful. The service was much better on Saturday - different staff who worked hard and cared.
Overall, very average at best and we would not recommend it or return.

Partner

8/10

Excellent

26 Sep 2021

GINA

It’s fair to say that the rooms need updating and I understand this is gradually being done. The bed was extremely comfortable and the room facilities were adequate. The staff in the main were very helpful and polite. Breakfast is excellent, with a wide range of dishes using local produce. Both restaurants provide a good choice and the food served in both is also excellent. The location and views are stunning. The only real downside was the parking provision - it’s tight and you may have to park off-site. That said, I would happily stay again.

Leisure Partner

8/10

Excellent

24 Sep 2021

Wendy

Amazing location overlooking bay with direct access onto coastal path. Beautiful .
The public lounges were lively with views of garden and bay.
However the decor of bedroom tired and need refurbishing. Bed needs replacing

Leisure Friends

8/10

Excellent

20 Sep 2021

Russell

Autumn break.

Food and service very good.
Location second to none.
Dated small room with creaking floorboards.
Fog horn from lighthouse kept us awake during one night of wet weather.

Partner

10/10

Exceptional

17 Sep 2021

Verified traveler

beautiful spot- would highly recommend visit to the lizard peninsula and the hotel .
We had a beautiful view from our room and the staff were helpful and friendly. Food was excellent . hotel bedroom was pretty small considering it was the ocean view room but the bed was very comfortable . En suite was also bit tight space wise but shower was good.

As hotel is near the lighthouse we were woken a couple of times during our stay by the fog horn at 4 am .Maybe the rooms at the back of the hotel wouldnt have this issue but then you would miss out on the spectacular view.
Hotel location is great for coastal path walking and trip to kynance cove and we were lucky enough to see plenty seals at lizard point.
Loved our stay!

Partner

10/10

Exceptional

16 Sep 2021

Derren

Room was comfortable, food was good, and the location was perfect.

Leisure Self

6/10

Pleasant

10 Sep 2021

Adam

The room

10/10

Exceptional

08 Sep 2021

Verified traveler

Beautiful location

Location of the hotel is spectacular. Overlooks the sea with direct access to the SW coastal path. Staff were all lovely and very accommodating. Good selection of choice at breakfast which was included in our stay. Overall, thoroughly enjoyed our stay.

Partner

10/10

Exceptional

27 Aug 2021

Wendy

Wonderful

It was amazing, the most relaxing hotel I’ve ever stayed in!
The room and bathroom etc are in desperate need of modernization (which is made clear on the website) but other than that it was a perfect 3 nights. The parking was restricted due to visitors coming in for food (food delicious!) but they did their best to accommodate us.
Staff were lovely, very helpful and friendly.
Tried to book in for another stay but fully booked on the dates we could do!
Will definitely go back :)

Partner

8/10

Excellent

26 Aug 2021

Matthew

Beautiful location, tired hotel.

The views are amazing and the terrace is a lovely place to spend breakfast. Drinks are reasonably priced and I would say the food is probably expensive for what it is, the fish is paired with accompaniments that have strong flavours and both agreed that you couldn't really taste the fish. The accommodation is a let down, as other reviews have said the hotel is tired. The floorboards are uneven, move under foot and are squeak and the walls are vey thin. We were 'lucky' to have neighbours who woke up at 6am and put the TV on which sounded as if it was in our room. It's a nice location as a base with Lizard town just down the road and Lizard point a 2km walk along the coastal path.

Partner

10/10

Exceptional

23 Aug 2021

Paul

Excellant breakfast and dinner , sea view room was great

10/10

Exceptional

17 Aug 2021

Verified traveler

Lovely Cornwall Get Away

My boyfriend and I stayed here for a week and had the most wonderful stay! The staff are very friendly and helpful and the food was amazing! We especially loved our dinners at Fallowfields. We have eaten at many high end restaurants in London and it definitely matched London standards - for half the price, which was a massive bonus. The room was clean and comfortable. The decor is a bit dated but we didn't mind that too much as it was still clean. The one thing to watch out for when staying here is the fog horn from the light house, which is extremely loud. We were unaware of this so got woken up early at night from the noise. However, we went and bought some earplugs and then the rest of the week was fine. If we come back to this part of Cornwall we will definitely be staying here again (with our earplugs at the ready!).

Partner

8/10

Excellent

17 Aug 2021

Verified traveler

A very special location

This Victorian hotel is located in a “to die for location” and the views are fantastic. The Hotel is need of some serious investment to bring it up to the standard that visitors expect today. The owners appear to be trying but our room 21 had a 1970’s feel about it. Small room with an even smaller bathroom. Some interaction from management and the chef would be nice, girls running the restaurant and bar are lovely. Menu’s appear to be very static and nothing changed while we were there.

Partner

10/10

Exceptional

15 Aug 2021

catherine

Lovely stay - beautiful views, rooms very comfortable. Our room was slightly dated but we understand they are in the process of slowly refurbishing the rooms and it was still very comfortable with a good shower. Food was great especially the breakfast! Really nice downstairs space with nice snug area to sit in the evening. Only drawback was the lighthouse foghorn at night but that isn't really the hotel's fault.

Friends_and_family Family

6/10

Pleasant

06 Aug 2021

Matthew

Disappointed

Hotel had fantastic view of the sea, even though our room only have you a small sue view of it. Wallpaper pealing off the walls, carpet desperately needed to be replaced. Taps in the bathroom were dreadful. They were placed so far back in the sink you couldn’t even place one hand under it. To get served breakfast took at least 30 mins, far to long!!!

Partner

6/10

Pleasant

31 Jul 2021

Cameron

Strong Smell of Sick

The overall stay was okay, the hotel boasted amazing views from the on-site restaurant and our ocean view room. However, our ocean-view room was cut short as we noticed a strong smell of sick coming from our room almost straight away as we entered our room. We have the hotel the benefit of the doubt and opened the window. Over night this smell got gradually worse and the next day we told reception about this. Originally we were told there were no other rooms we could change to and that they would have a look. After a couple of hours we returned to the hotel and they said that a cleaner had spent two hours in the room but we entered the room again and the only thing that appeared to have been done was an open window and a made up bed. This was extremely disappointing, we eventually managed to change rooms but were only offered a refund of £50 due to our new room not having an ocean-view room.

Partner

10/10

Exceptional

28 Jul 2021

Andrej

Hotel with stunning view

I travel a lot around Europe including winter holidays mainly in 4* star hotels.To be honest this was my first experience in the UK hotel.If I think this hotel is slightly overpriced compare to same standard hotels elsewhere in the UK or Europe but I guess these are Cornish prices. :-) Rooms are old fashioned style but they are kept clean and very quiet. Absolutely superb view from the hotel. Staff very helpful. Great breakfast. 8 out of 10

Friends_and_family Family

10/10

Exceptional

22 Jul 2021

carl

Lovely Stay

Great location - staff and management super helpful

Great views and location

Would stay again

Partner

10/10

Exceptional

22 Jul 2021

Verified traveler

We had a fantastic sea view overlooking the lovely hotel gardens and terrace. The breakfast was delicious including their own granola. I have to eat dairy free food and all the staff worked hard to insure that my food was dairy free yet still incredibly delicious. Highly recommend this hotel. A short walk to the beach which is rocky but quiet so do take appropriate shoes!

Leisure Partner

8/10

Excellent

20 Jul 2021

Michael

Give it a try

The overall stay was very good, the weather was amazing which made the stay even better, the location of the hotel is great, right in the cove where you can walk down in 5 minutes and take a swim. The restaurant is of a good standard serving a good menu and breakfast was great, the staff were very welcome and eager to please. The only thing that lets down the hotel are the tired rooms which need a revamp.

Partner