Name: Rockport Inn And Suites
Address: 183 Main Street, Rockport, 01966, US

10/10

Exceptional

02 Aug 2026

Stephen

It was good for a quick summer getaway

2/10

Poor

01 Aug 2026

Michael

Our room was in the 200 building. Parking was far away for a person with a handicap. The room itself was very old and worn. The foor carpet had rips in it the bathroom tub drained very slow so in multiple people showered you ended up standing in their shower water. The pool area was nice but the deck had a lot of mold from not drying. I have stayed here multiple times over the years and this was the worst experience of them all. I would ask not to be placed in the 200’s or 300’s

10/10

Exceptional

30 Jul 2026

DAVID

Great place....good value for the Summer Season on Cape Ann.

10/10

Exceptional

30 Jul 2026

Ricardo

Breakfast was great! Super clean room. Parking was safe.

2/10

Poor

29 Jul 2026

Colleen

The pool is the nicest thing about this hotel, along with the pleasant young lady who checked us into the hotel.

No elevator so we had to carry our bags to the second floor. Mold in bathroom, old carpet, and beds were extremely uncomfortable.

We didn’t stay for breakfast because we were anxious to get out of the hotel.

8/10

Excellent

29 Jul 2026

Patrick

Clean and very nice employees. Ice machine didn’t work.

8/10

Excellent

29 Jul 2026

Bernard

Convenient location and friendly staff
Breakfast was always good with all well replenished!

8/10

Excellent

29 Jul 2026

Katherine

Staff was great, room very clean, but small bathroom and no handles to hold onto to get in and out of tub, so you have to be careful when you shower. Parking was good.
Continental breakfast was okay. Overall a nice place.

6/10

Pleasant

28 Jul 2026

Jayne

Our room had 1/2 full water bottles on the floor next to the bed, and I think they need to pay attention to the cleaning. The water pressure in the shower was a mere trickle. The breakfast is sub par. Bagels, cereal, and packaged pastries, along with some fruit and juice and coffee were offered. Also, the ice machine wasn’t working, and there is only one. We stayed here last summer 2 times and the ice machine wasn’t functioning then either, although our room seemed to be more updated and clean last year.

10/10

Exceptional

27 Jul 2026

Alan

The property is nice and the breakfast was good. The only surprise was that the property is farther from the heart of the tourist area than we expected, so we did use the city’s free tourist bus once or twice.

10/10

Exceptional

26 Jul 2026

Megan

Clean facility and rooms. Sadly didn’t get to enjoy the pool but it looked very nice! Breakfast was your basic bagels and only two juices but it was okay. Fantastic location! Would stay again!

10/10

Exceptional

25 Jul 2026

Clamon

Very nice hotel, in a great location. Beds were comfortable and room was very nice. I especially want to thank Sarah, who went the extra mile when we came back late one night an needed a snack. She went out of her way to give us some late night breakfast goodies.

I would definitely stay again!

6/10

Pleasant

25 Jul 2026

Jennifer

Nice room with lovely lobby. Good breakfast with fresh fruit available. The pool was too cold to get in and since I booked this hotel because of the pool we were unhappy about that. . The bed was not terrible, but was sinking in the middle.
No service was provided in the room during the day. So we arrived back to no fresh towels or washcloths.

6/10

Pleasant

24 Jul 2026

Herman

A nice place, but the staff will flat-out lie to you if they don't know what's going on, or perhaps just because they are lazy and don't care about their guests or their jobs.
Oh, well.

2/10

Poor

24 Jul 2026

Erica

The entire property is in worse condition than the pictures lead you to believe. It’s a motel not a hotel. The pool area had what looked like mold all around the steps area. Beds were in need of better mattresses. It was close to things which was nice but it is a very loud area and the walls/windows do not prevent the sirens and loud noises from disturbing you. Air conditioner rattled any time it was running.

8/10

Excellent

24 Jul 2026

Tyler

The room was clean the pool was clean didn’t like how housekeeping didn’t come at all I stayed for 2 nights

8/10

Excellent

24 Jul 2026

Elizabeth

Staff was nice, hotel was a little run down, found ants in 2 of the rooms we stayed in. You are able to walk to the beach from the location/hotel so that was nice.

4/10

Poor

23 Jul 2026

Sylviaa

The staff was for the most part quite dismissive and impolite.
The room was ok but you had to request towels/ trash pickup and cleaning by 9 am.
At least fresh towels would have helped
I will not recommend this place

10/10

Exceptional

22 Jul 2026

Thomas

Breakfast is simple but adequate
A big plus is that downtown Rockport is a 20 minute walk so one’s car can be left at the motel while one explores the town or searches for a restaurant
Nice setting
Room was clean

8/10

Excellent

21 Jul 2026

Melanie

Very good value for the money. No issues and clean

Friends

4/10

Poor

19 Jul 2026

Lindsay

I hate writing negative reviews but I was so disappointed. Our room had ants, spiders and a left over blueberry smooshed into the carpet from the previous guests. The room smelled like chlorine and the toilet continuously ran unless you jiggled the handle. The WiFi went in and out depending on the time of day. Overall my family was incredibly disappointed.

Family_with_children

8/10

Excellent

19 Jul 2026

Robin

Loved location, pool, breakfast, and helpful staff. Noisy AC, but comfortable beds.

Partner

10/10

Exceptional

18 Jul 2026

Corrie

Great stay for price and area!

Family_with_children

8/10

Excellent

17 Jul 2026

Mary

The room was good sized and clean, but the sheets need to be upgraded.

Friends_and_family Friends

2/10

Poor

17 Jul 2026

Tanya

I have two words…BED BUGS! Don’t go. Horrible experience.

Family_with_children

8/10

Excellent

17 Jul 2026

John

Good value, we went just for the night ,and it did the trick.
Just wished there were more offerings at the Store, but other than that it was a pleasure staying.

Family_with_children

10/10

Exceptional

16 Jul 2026

Elaine

Clean room and friendly staff

Partner

10/10

Exceptional

15 Jul 2026

Fred

I was actually quite surprised. The place was much more than I expected. The staff is fantastic. The breakfast left a little to be desired, but it was adequate as I am not a big breakfast eater. The staff and the facilities made up the entire place.

10/10

Exceptional

15 Jul 2026

Richard

Very nice and the staff were very helpful and friendly. I’d highly recommend at stay here.

8/10

Excellent

15 Jul 2026

Frank

I had expected that the Inn was closer to the shops at Bear Skin Neck but it was a mile away. The receptionist, who offered no information about the amenities, told us that there was a trolley with a stop right outside so that we could leave our car there. We never found the trolley stop so we trekked all the way to the shops, in the heat.
Our room was clean and comfortable but the carpeting was kind of gross. The exterior was a bit run down and needing some paint and repair.
Plenty of parking and continental breakfast was included.
Overall, it served the purpose for the money.

Partner

8/10

Excellent

15 Jul 2026

Roy

It was a great place to stay. We only stayed one night as per our schedule, but I would have stayed more nights.

Family

10/10

Exceptional

14 Jul 2026

Carlos

I love this place definitely going back there for my next visit very peaceful

Family_with_children

6/10

Pleasant

13 Jul 2026

Lisa

The rooms and beds were comfortable though the bathroom was tiny and hard to turn around in.
Breakfast was a bunch of pre- packaged sweets and overly sugared \" juices\".
Bagels, artificially sweetened yogurt, industry boiled eggs.Meh.
Staff was ok except at 10 pm when a party was very loud, drunk, swearing in the hallway, sla.ming doors and generally disturbing the other guests.2 Nights on a row.Staff acted like we were jerks when we asked them to quiet them down.I believe staff had family there and didn't care about other paying guests .
Cleaning staff seemed exceptionally friendly and polite.🙂
Ice machine was broken and didn't look like they planned on fixing it.It was 90 degrees that week...

Partner

10/10

Exceptional

13 Jul 2026

Stephanie

Great location. Very clean and comfortable room. Nice amenities.

Friends_and_family Friends

8/10

Excellent

12 Jul 2026

Laura

Our room was large and the beds were comfortable. We liked the table; the A/C worked, everything was clean. But we called 6 months in advance to make sure there'd be a handicapped accessible room available in the main building, and we didn't get one. We were told on the phone when we booked that it wouldn't be an issue. Then we were told by the manager after we'd booked that we should call closer to the date to secure the room. So I called every month and then every week and they kept saying to call closer to the date. I called two days before we arrived and they again said they couldn't guarantee it. They said they would do their best. However, when we arrived, they gave us a room with a big step up which was NOT OK for my friend, who has a new ankle and a new hip/ her foot hasn't healed properly. It also wasn't in the main building (the main building is supposedly not pet friendly and my friend and I both have pet allergies.) At least the room was clean enough that neither of our allergies were triggered, but that step up was a problem for her throughout our stay. It's fortunate that she was able to negotiate it at all.

Friends_and_family Friends

4/10

Poor

10 Jul 2026

Deborah

2 face clothes for 5 people not enough towels
No coffee at the breakfasts

Family_with_children

10/10

Exceptional

09 Jul 2026

Jill

The lobby and room were very comfortable and clean. The stuff members were very friendly and helpful. The hallways could use a vacuuming. It was very convenient to have the continental breakfast included, and there was a good variety too.

Partner

6/10

Pleasant

09 Jul 2026

Mahmood

The breakfast was good. The room was clean but the carpet and furniture are very old. We saw many ants in the room.
We stayed in Building 2 where there was almost no WiFi coverage. After complaining to the receptionist, she denied that and said the WiFi is actually good in that building.
The hotel location is great, close to the beach and restaurants. The pool was also good. Overall I give it 3 out of 5 stars.

Family_with_children

10/10

Exceptional

09 Jul 2026

Claudia

Nice size of the room, comfortable beds, mini fridge and coffee maker.
Missed an electric water kettle in room for making tea.
Friendly and helpful staff at the reception desk. Easy to walk to downtown Rockport (approx. 15-20 minutes)

Family

8/10

Excellent

08 Jul 2026

Bert

Only couple things I didn't like was the pool was a little cold and there wasn't a \"hot breakfast\" it was bread , bagels and pastries to warm up. Also pictures said as seen at propertie but was pictures of Bearskin Neck which was down the road. Things I liked were clean room and friendly staff that was also helpful. Also location is great only couple minutes down the road to shops and 15 minutes to gloucester.

Family_with_children

10/10

Exceptional

08 Jul 2026

Jonathan

Good quality Hampton, one of the nicer ones we’ve stayed at.

8/10

Excellent

08 Jul 2026

Patricia

Our stay at the Rockport Inn and Suites was good. Our room was fine and we enjoyed the pool. The breakfast could definitely be improved. Overall a good stay and we will be back.

10/10

Exceptional

07 Jul 2026

David

1 mile from ocean. Very walkable great pizza place 3/4 mile away on Main st

Partner

10/10

Exceptional

05 Jul 2026

Levina

I loved the heated pool, the breakfast and the location. Our family had a great stay, thank you!

Family_with_children

8/10

Excellent

04 Jul 2026

Veronica

Great stay minus the room was a little damp with or without AC. Wish there was a dehumidifier in the room but besides that we had a lovely 1 night stay. The area has lot of amazing restaurants nearby.

Family_with_children

10/10

Exceptional

04 Jul 2026

Joshua

Our stay at the Rockport Inn and Suites was great. The hotel was very clean the staff was very nice and helpful. The AC in the room was ice cold and the kids loved the pool. Breakfast included was very convenient. Would definitely recommend it

Family_with_children

6/10

Pleasant

03 Jul 2026

Sheila

Mattresses were old and soft.
Ac was really noisy.
No tea bags in the room.

Self

10/10

Exceptional

02 Jul 2026

Mayra

Close to the beach and nice kept hotel grounds

Family_with_children

10/10

Exceptional

01 Jul 2026

Stephen

clean room, plenty parking, friendly staff, good breakfast, modern, clean and working exercise machine/equipment in fitness room (with towel, water, disinfectant wipes).

Self

10/10

Exceptional

01 Jul 2026

Ana

Loved our stay. It was a bit fun there away from town but it was a lovely walk.

Partner

6/10

Pleasant

25 Jun 2026

Falecia

The staff was nice, and when I first walked into the lobby it was beautiful. The room however was outdated, walls were gross, musty smell, and the beds were super uncomfortable. I will say the bed and bathroom were clean, just needs to be updated.

Family_with_children

10/10

Exceptional

24 Jun 2026

linda

First time staying there. Good, clean, quiet room within minutes of the quaint streets of Rockport. Good breakfast. Nice indoor pool. Would definitely stay there again!

Partner

10/10

Exceptional

24 Jun 2026

Ted

I will for now on request a room where I can drive right to the room as it is hard for me to walk.

Partner

10/10

Exceptional

24 Jun 2026

Angelica

It is a grat place for a family and pet friendly, staff was amazing!!! and the town is such a beautiful place just going walking downtown can make your day!

Family_with_children

10/10

Exceptional

23 Jun 2026

Amy

Pool was advertised as heated, but I’m not so sure. We found it too chilly to swim in

Partner

4/10

Poor

22 Jun 2026

Mike

Pool was pretty chilly. Ants in the room. Very little light in room. Breakfast was bagels or hard boiled eggs. Leak in breakfast room with bucket catching drips.

Lobby was beautiful as was the pool room.

8/10

Excellent

22 Jun 2026

Paul

Very clean rooms and bathroom, comfortable bed, friendly staff, easy check in and out. Breakfast was very poor, water pressure was weak.

Family

6/10

Pleasant

21 Jun 2026

Debra

The property shows its age. The room we were initially given was dated and dark. The toilet in the room broke shortly after we'd unpacked. To the staff's credit, we were moved to another larger room after they informed us they were unable to repair the toilet in our room. Overall, it was the worst hotel we stayed in during our East Coast trip.

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Nigel

Parking easy. Quiet in the evening.
Breakfast… adequate.

Family

10/10

Exceptional

20 Jun 2026

Randi

The property is not swank but succeeds on so many levels. Staff are attentive, rooms are comfortable, breakfast is sufficiently varied. Lots of free parking and a clean pool.

10/10

Exceptional

19 Jun 2026

Marie

The Rockport Inn and Suites was a nice home away from home while we were on the area. Clean, comfortable, and convenient to everything we wanted to see. The staff were wonderful, accommodating our every need, and with a smile. Regarding the breakfast, however, my reaction was \"color me disappointed \". It consisted of mostly carbs with some hard boiled eggs and fruit. Not what I was expecting. Everything else was top-notch.

Partner

8/10

Excellent

19 Jun 2026

Michael

The pool is kinda icky but everything else is perfect

Family_with_children

10/10

Exceptional

18 Jun 2026

Kiley

Location was a short walk to downtown and the patio/pool area was a nice treat!

Family_with_children

8/10

Excellent

18 Jun 2026

Eugene

Nice staff, clean property

10/10

Exceptional

16 Jun 2026

Nancy

We parked right outside our door! So convenient!! Room was spacious and CLEAN!!!
Breakfast was good for a continental breakfast!
Close to downtown Rockport, just a short drive...
Staff was very friendly!!! GREAT place to stay!!

Partner

4/10

Poor

15 Jun 2026

Jason

The breakfast just wasn't breakfast for me

Partner

6/10

Pleasant

14 Jun 2026

Tina

We had booked many many rooms due to it being my daughter‘s wedding. We were dismayed to find out that the Pool closed at 10ish goo and the fire pit went out at 11 or 1130 the first night and the second night. It wasn’t even on which was the night after the wedding and we would’ve liked to have sat around the fire.

10/10

Exceptional

11 Jun 2026

Maureen

Perfect stay was 2days! Will definitely go back

10/10

Exceptional

11 Jun 2026

Anna

Everything was amazing! A great place to stay over the weekend in Rockport!

Self

8/10

Excellent

08 Jun 2026

Veronica

Nice little hotel/inn. Farther to town than described, which was a bit inconvenient due to the rainy weather. Otherwise, beds were comfy, all was clean. Small bathroom for two people, but functional. Very nice and accommodating staff. Recommend.

Partner

8/10

Excellent

06 Jun 2026

Moataz

Good place and nice location

Family_with_children

10/10

Exceptional

05 Jun 2026

Karen

The Inn and Suites was great!! The staff was the best part: friendly, knowledgeable and helpful! Our room was beautiful and clean. The pool was fun. There was plenty of parking. And the walk into town took only 10- 15 minutes.

Family

8/10

Excellent

04 Jun 2026

Milton

The breakfast was fine. The staff was great.

Partner

10/10

Exceptional

04 Jun 2026

Senih

Clean

10/10

Exceptional

03 Jun 2026

Monika

We loved our stay and my boys loved the indoor swimming pool.

Family_with_children

8/10

Excellent

03 Jun 2026

Amy

A few pros: Everything was fine, we felt safe there, the room was good overall. The staff was nice. Close to downtown rockport and close to Gloucester.

A few cons: Do be aware that the ‘view from the property’ photos are false though, and actually a couple miles up the road. Seeing as I booked based on those photos, we were a little disappointed. I called guest services because our ironing board was broken, and despite saying they would bring one, they never did. We made do and ironed on the bed. There was a strip of lashes on the bathroom floor when we arrived as well, but I just cleaned it up.

10/10

Exceptional

01 Jun 2026

Jose

Decent Rooms and nice pool,outdoor pit area.
Decent choices for a quick breakfast

Partner

4/10

Poor

31 May 2026

Timothy

Breakfast was a joke; cereal, yogurt, bagels, and gas station-style pasteries.
One staff member with dreads seemed very perturbed to have to deal with customers.
The room was nice, but this is essentially a motel.
No intention of going back.

Family_with_children

2/10

Poor

30 May 2026

Linda

Location: walking distance to town and beach
Friendly staff
Nice accommodations

Partner

8/10

Excellent

28 May 2026

Philip

Very nice close to my fishing trip

Friends_and_family Family

10/10

Exceptional

27 May 2026

Sonya

The property was bright and airy and lovely. The staff was wonderful. Breakfast was great and the pool was amazing.

Family

8/10

Excellent

26 May 2026

tonya

Location was good, quiet and peaceful and felt safe. The room was very spacious, clean and comfortable.
I wish there were more cooked healthy options for breakfast in addition to hard boiled eggs and grain bars, and that the hotel had water filters rather than tiny bottled waters. Lots of ticks in this area. Actually, lots of ticks in the whole of the east coast.

Friends_and_family Family

10/10

Exceptional

25 May 2026

Sarah

A gem in the beautiful town of Rockport, MA. Spent two nights here with family for a family celebration. We could walk everywhere and accommodations were excellent. Highly recommend.

Family

6/10

Pleasant

24 May 2026

Rachel

The room rate was affordable so you get what you pay for. The rooms are dated and in need of a complete refurbishing. The room had a musty odor as soon as you walked in. There is ample parking and All the rooms face a parking lot so there are no views at all. It is a good 20 minute walk to town and not all of the streets have sidewalks.

Partner

10/10

Exceptional

20 May 2026

Dorothy

The staff was very friendly. The rooms were very clean.

Friends

10/10

Exceptional

20 May 2026

Cindy

Very professional staff. Place was a very good location to stay there. No issues whatever

Self

8/10

Excellent

19 May 2026

John

friendly

8/10

Excellent

18 May 2026

Wendy

Very nice property. Bathrooms are small but adequate. Room was spacious and very clean.
We asked for handicapped accessible way in advance and person I spoke to wrote down that we needed a shower bench ( we did not need the bench!) - abd there was no handrail! So for the two days we were there my handicapped husband could not shower.

Partner

10/10

Exceptional

15 May 2026

Jakelyn

Great service, parking, and breakfast was great.

10/10

Exceptional

14 May 2026

Manish

Front desk staff was very helpful.

Family

10/10

Exceptional

13 May 2026

Amy

Everything was very nice!!! Parking was safe.

Family

8/10

Excellent

13 May 2026

Charles

I was not impressed with the breakfast.

Partner

8/10

Excellent

12 May 2026

Teresa

The location was great and quiet, and close to beaches and restaurants. Beautiful grounds especially if you have a dog to walk. Nice indoor pool! The Continental breakfast was very limited. Only apples for fresh fruit and packaged bakery items Not fresh.

Partner

6/10

Pleasant

11 May 2026

Uday

Need clean up room

8/10

Excellent

11 May 2026

Valerie

Easy walk to beach and Cultural District. Comfortable clean room and friendly staff.

Self

10/10

Exceptional

09 May 2026

Deborah

The Rockport Inn offers a clean, fun, and convenient stay. It's set in a beautiful location.

Family_with_children

10/10

Exceptional

04 May 2026

Colleen

Will be back! Thank you!

10/10

Exceptional

01 May 2026

Barbara

They only have a light continental breakfast which does not work for me due to my food allergies so I go out. I miss there hot full breakfast. Parking is plentiful and the location is great.

Friends

8/10

Excellent

29 Apr 2026

Ed

Great location. Nice big pool. Friendly staff. I'll go there again.

Self

8/10

Excellent

26 Apr 2026

Kristien

The facilities were great. The breakfast is minimal.