Crystal Admiral Aqua Collection

Turkey , Antalya
SIDE - MANAVGAT / ANTALYA, Kızılot 262, 262 6
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50 reviews shown

8/10

Excellent

16 Jun 2025

Deniz

Could be great.

Hotel was good, but staff training and coordination lacked big time. Front office team was really bad, knowledge and communication did not appear, they could not even answer simple questions, can’t fix their own mistakes. They were not trained at all. Restaurant team looked tired of certain demographic of quests, who are demanding and rude to the staff, but once they get to know you staff was really nice. Burak from the main dinner restaurant stood up, he was very welcoming and helpful. Please check spelling and grammars in all your, menus, signs and lists. Need attention by someone who knows English well. I would like come back and see it again.

Friends_and_family Family

10/10

Exceptional

24 Jul 2021

Verified traveler

The best hotel I’ve seen, the best rest in a hotel, and the best food and drinks, great night party the best band and Turkish songs unforgettable 😍😇

Friends_and_family Family

8/10

Excellent

26 Aug 2019

Verified traveler

The staff were very friendly and the facilities were very good

Friends_and_family Family_with_children

10/10

Exceptional

10 Jun 2019

Ruben

A really nice place to have fun and and enjoy the sunshine, friendly people and nice resort.

Leisure Partner

8/10

Excellent

15 Sep 2018

Olena

The main restaurant was very crowded and there is not enough place to set

6/10

Pleasant

26 Aug 2018

RASIM

Overcrowded and not for British

We stayed between 11th and 21st of Aug 2018. The hotel was overcrowded. We didn't like it. I had 1 and 6 year old kids. Finding table night time at the restaurant was a challenge. You had to be there at 7. Food was amazing and plenty of choice but unfortunately the guests acted like they never seen food in their lives by jumping queues and rushing around grabbing food. The pool was not that clean. We all cough a bug from something and I think it was the dirty water. Beach is not sandy so we couldn't use it at all with 2 kids as our feet hurt, we couldn't even walk. The hotel is mainly full of with Russians and Turkish people. There was one or two British family. I wouldn't recommend for British people. It felt so different. Animation was OK. However I didn't like that they forced me to leave hotel 5 stars feedback. I refused. They kept asking lots of other people to leave 5 stars feedback there and then. I witnessed as they asked our friends and family the same thing. That's why this hotel is well overrated in my opinion. Misleading and unrealistic feedbacks. Its definitely not 5 stars. Staff all looked tired. Apart from Ali (the ice-cream man) no one had smile on their faces. I would never go back to this hotel. It was disappointing for the money we paid.

Family

2/10

Poor

20 Aug 2018

Worst 2-5 * hotel ever. Stay away! Nothing from they promise You l Very bad experience

6/10

Pleasant

05 Aug 2018

Verified traveler

Good all inclusive if that’s all you want

I feel this is more like a glorified 4 star firstly the photos on Expedia shows sandy beach it was all black stones the whole way so why put pics of sand when there is none! Very dissapoonted there for sure! Because it is in the middle of no where you feel like your in a fish bowl the one place to go for entertainment same two places to eat Dinner is a mad rush for tables lucky to have cutlery or no chairs. The juices for kids were processed juices that had more sugar than you could ever believe we were putting water into a quarter of juice in a glass then it was ok! Dessert was always the same thing and were all bland tasting! So we always had the melon cut fresh but on holiday you want the cakes! No sign at all of pancakes or waffles those are what my kids love on holiday but they don’t do it! Ice cream is from a hut during the day 1-5pm only hence ques! The slides are open from 1-4 only why when that’s one reason I chose the hotel so kids could have all day!! On one occasion we went there and the biggest slide was shut at 3 I don’t understand it really don’t! Our bedrooms were cleaned everyday which is great but from the day we came there was like a mark on the flush and it never got cleaned off! Using tissue to flush is not ideal in a five star! Shower wash on wall ran out for days so I had to pull out and leave onside ! Defo not a great holiday but if you like just to have a rest go for it

10/10

Exceptional

06 Sep 2015

nedal

excellent

vary comfortable hotel fantastic service
so recommended

Family

10/10

Exceptional

27 Aug 2015

Crystal

Nice hotel

The staff was amazing, they were so polite and friendly! Loved how the beach was part of the hotel, and there was 3 different swimming pools! They did something for my boyfriends birthday which was really nice.
Only disappointing thing is the market place (where you get sweets and lilos from) the guy is really rude told me to shut my mouth after popping my lilo by putting too much air however it was resolved and I got a new one when I went to reception. Very helpful and polite. Loved my stay there would definitely come back.

8/10

Excellent

30 Jul 2015

Verified traveler

Pleasing Hotel with Reasonable Prices

In overall it is a good hotel in comparison to the prices. The swimming pools were very nice. The food in the restaurants was really excellent and very tasty. Rooms were clean and spacious. The game center was beautiful. However, the ACs in the room were not functioning well. That was the only main minus to us there. Other things were great.

Family

10/10

Exceptional

02 Jun 2015

Fatmir I.

nice family hotel

It was great perfect for family holiday I give 5 stars to this hotel

Family

8/10

Excellent

30 Apr 2015

A Sharif

awesome place to relax

this was my first visit to Antalya and it was a great experience.
the resort and the services were at a high level.
the only issue was the WiFi did not cover all the geographical space of the resort so I had to be at my room or around the reception to get good network.

10/10

Exceptional

08 Sep 2014

Emre

We had a good long weekend

We were there for a long weekend. The sea and the waterpartk was great. 24h open bars with free local alcohol!. There were lots of families with small kids but we still managed to have fun as 5 guys in 20s. It would be great if hotel disco was open little longer. Because we had to drive quite some km to close by clubs. The food was ok. In general hotel staff was helpful and kind but I can't say the same for all. I assume it is ok for a such big hotel..

Family

10/10

Exceptional

08 Sep 2014

Erinc

Nice Sea, rooms, entertainment.

Sea and the waterpark on the sea was amazing. The rooms are clean and spacy. The food was ok, 24 hours open bars and free local alcohol!. However the hotel disco closes at 02.00 am and there is no clubs close by. It is great for families as well as friend groups. Pretty big hotel over 800 rooms, guests were pretty international when we stayed there, mixture of german, russian, english speaking, Scandinavian, locals and turkish living abroad. On the other hand not all the staff was super warm and helpful !.

10/10

Exceptional

30 Nov 2012

Cosmosteel

Fantastic HOTEL

Beautiful hotel and sea nice place to stay. Recommended.

Partner

10/10

Exceptional

22 Sep 2012

Cosmosteel

Great choice

Beatiful hotel with 5 star experience. Rented a car and visited Aspendos and Manavgat waterfall

Partner

10/10

Exceptional

22 Oct 2025

Anara

Alles war schön

Leisure Partner

8/10

Excellent

18 Oct 2025

Anais

Tres bon séjour entre amis

Leisure Friends

8/10

Excellent

11 Oct 2025

Koray

Oteldegeçirdiğimiz tatil genel olarak fena değildi, ancak beklentilerimizi tam olarak da karşılamadı. Otel oldukça büyük bir alana kurulmuş, ilk bakışta mimarisi ve geniş alanlarıyla etkileyici görünüyor. Lobi ferah ve şık, resepsiyon işlemleri hızlı ilerlese de personelin karşılaması biraz daha samimi olabilirdi.

Oda büyüklüğü gayet yeterliydi, balkon da genişti. Klima, minibar ve kasa gibi standart donanımlar vardı. Ancak mobilyalar biraz eski görünüyordu, temizlik konusunda da bazı eksikler göze çarpıyordu.
Havluların yenilenmeye ihtiyacı var ve bazı günler oda temizliği geç yapıldı.
Yemek konusunda çeşit oldukça fazlaydı ama lezzet açısından her zaman tatmin edici değildi. Özellikle kahvaltı zengin sayılabilirken, öğle ve akşam yemeklerinde menü birkaç gün sonra kendini tekrar etmeye başladı. A la carte restoranlar biraz daha özenliydi, fakat rezervasyon bulmak zor olabiliyor. İçecekler genelde yerli markalardan oluşuyordu, kokteyller ise ortalama seviyedeydi.

Havuz alanı geniş ve canlıydı, özellikle çocuklu aileler için gayet eğlenceli bir ortam vardı. Deniz ise genelde dalgalıydı, biz fazla giremedik. Sığ değil ve plaj karışık; yer yer kum, yer yer taşlı. Açıkçası deniz kısmı çok keyifli değildi.

Animasyon ekibi enerjik ve akşam gösterileri keyifliydi. Personel genel olarak ilgiliydi.

Sonuç olarak, otel genel anlamda büyük, imkanları bol bir yer. Ancak hizmet kalitesi ve detaylarda biraz daha özen gösterilirse çok daha iyi bir deneyim sunabilir.

Partner

10/10

Exceptional

27 Sep 2025

Andrei

Her şey çok güzeldi

Friends_and_family Friends

8/10

Excellent

22 Sep 2025

Semih

Otel temizlik, restaurant, snack barlar olarak iyiydi beklentimizi karşıladı. Deniz çabuk derinleşiyo havuzlar aquapark yeterliydi. Yabancı Çalışanlar özellikle çok güleryüzlü yerli çalışanlar hepsi olmamakla beraber bazıları kabaydı

Friends_and_family Family

6/10

Pleasant

18 Sep 2025

Yaren

Hotel abgelegen, im der Nähe nicht mal eine Apotheke zu Fuß erreichbar. Nur für Familien geeignet.. Zimmer alt. Wir hatten keinen Balkon.

10/10

Exceptional

23 Aug 2025

ADNAN

GERÇEKTEN MÜKEMMEL

Temizlik cok güzel ve zamaninda yapılıyor mini bar harikaydi

Friends_and_family Family

8/10

Excellent

08 Aug 2025

Adem

C’est notre 2 eme fois dans cet hôtel et toujours autant satisfait. On a passer un très bon séjour, super bien pour les enfants les toboggans etcs. Chambre très spacieuses et beaucoup de choix pour le buffet à volonté.
Je recommande fortement

Friends_and_family Family

8/10

Excellent

04 Aug 2025

Emre

Maten var inte så bra och det finns AC bara på lobby och restauranger och i rummet. Resten finns inga

Leisure Family_with_children

2/10

Poor

25 Jul 2025

abdullah

Personeel is onaardig tegen elkaar. Meerdere keren meegemaakt dat buitenlandse medewerkers

8/10

Excellent

04 Jul 2025

Ilkay

Otel deneyimi

Otel imkanları güzel, yemekler de çok çeşit yoktu,waffle sadece hamur ve çikolatadan oluyor, meyve seçeneği azdı, havuzlar güzel, odalar küçük ama çalışanlar iyiydi

Friends_and_family Family

8/10

Excellent

06 Aug 2024

AHMET

iyi olanlar: yemek çeşitleri, lezzet, sna k
köyü olanlar: oda servisi, yemeğin bitmesi, sağlık hizmetleri

Friends_and_family Family

10/10

Exceptional

19 Jun 2024

Hakan

Admiral güzelliği

Mükemmel bir cyristal deneyimi yaşadık hizmet ve misafirperverlik gerçekten çok güzeldi ve seneye inşallah yine buradayız

Friends_and_family Family

4/10

Poor

10 Aug 2022

Ali

AQUA parken och poolen är fina. Otrevlig reception.

Friends_and_family Family

8/10

Excellent

28 Jul 2022

Melek

Super

Sejour de 10 jrs agrable !la nourriture est tres variées yen a pour tous les goût !les restaurants sur reservation sont top,le personnels fait bien son travail toujours en train de nettoyer et ramasser mais malgré cela ca reste ,de la bouffe qui traine dans les coins a droite a gauche car les gens n'ont pas de "savoir vivre" et que tous est a volontés !les soirées sont top est animées.
La seul choses qui ma déplus ces qu'il ya trop de monde,ce qui est un peu normal vu que c un hotel de 3000 pers !faut faire abstractions!!!

Friends_and_family Friends

6/10

Pleasant

17 Oct 2021

Tatyana

Из плюсов - аквапарк и ухоженная территория. Из минусов - небезопасность около детских горок в аквапарке, точнее позади них, где лестница на горки (за 30 минут, что сидела около них, двое детей очень сильно упали, один ударился головой и плакал, лежал какое-то время). Сходила к спасателям и попросила постелить противоскользящую дорожку, которой почему-то там не было изначально, но за два дня так ничего и не сделали. Гест-релейшен на все вопросы посылает на ресепшн - зачем тогда они там сидят? Ехали только ради аквапарка, в следующий раз выберем что-то более безопасное.

Friends_and_family Family

8/10

Excellent

04 Oct 2021

Erdal

Speiseauswahl sehr reichhaltig.

Leisure Family

6/10

Pleasant

05 Sep 2021

Murat

Deniz ve havuz çok güzel çoçuklar için ideal ama yemek çeşitleri olarak sıkıntı yok ama lezzet sıkıntısı çok büyük üzerine durulması lazım odalar eski özellikle klima Sistemleri çok ses yapıyor yatakların yenilenmesi lazım

Leisure Family_with_children

10/10

Exceptional

24 Aug 2021

Youssef

Execellent

Execellent séjour les toboggans les piscines les restaurants la plage et le personnel un grand merci à Fathi le manager

Friends_and_family Family

2/10

Poor

03 Jul 2021

Verified traveler

Ilk defa yorum yaziyorum, sakin gitmeyin.

Tatilini sira.bekleyerek gecirmek isteyenler icin mukemmel biyer. Heryerde en az 5 metre sira var. Oturacak masa sandalye bulmak imkansiz. Dinlenmek icin gittim daha cok yoruldum. Otel kapasiyesine gore yetersiz ekipman ve personel ile calisiyor.

Tam bir ticarethane, kesinlikle tavsiye etmiyorum.

Friends_and_family Family

2/10

Poor

11 Jun 2021

SERDAR

Rezalet

Resepsiyon gorevlileri cok kaba ve yaptiklari isin bilincinden cok uzaklar.Yemek salonu hijyen degil ve odalardaki carsaflarda eski misafirlerden kalma sac telleri ve killar vardi.Yemekler hic uygun degil ve cesit azdi.Kaldigim en kotu otel ve hizmet diyebilirim.

Business

8/10

Excellent

24 Oct 2019

Verified traveler

Das Hotel-Resort ist sehr gut und sehr Kinderfreundlich,
das Entertainment war sehr gut, das Essen war hervorragend.

Leider sehr schlecht (very bad) -> W-Lan / Wifi.

Ansonsten alles in Ordnung.

Leisure Family_with_children

8/10

Excellent

26 Jul 2019

Verified traveler

Il faut pas etonner quon paye de plus en plus chere les all in vu le non respect des gens avec la nourriture quel gachis!!
Aucun parle français!!
Sinon la literie merite pas 5 etoiles!!

Leisure Family_with_children

8/10

Excellent

01 Jul 2019

Mahmud

بس الناس ليشتغلو هونيك كتير مناح الهوتيل حلو كثيررر والنت مو كويس

Friends_and_family Family

6/10

Pleasant

13 Oct 2018

Bashkim

Sauberkeit fehlt im Restaurat, zimmer sind nicht regelmässig aufgreumt, sehr schwache wifi, tv hat nicht funksioniert, wenig platz im restaurat 15 minuten warten bis eine tisch frei ist.

10/10

Exceptional

20 Jul 2018

Verified traveler

Prima hotel

Verblijf was prima. Lekker gegeten leuke activiteiten, heerlijk dichtbij de strand genoten! Wij willen zeker terug.
Sommige personeel was niet spraakzaam en soms lag er wat rotzooi, maar het is een enorm groot hotel. Dat soort dingen kunnen gebeuren. In het algemeen prima leuk hotel.

8/10

Excellent

18 Jun 2018

özkan

Yeme içme bol , animasyon ve çocuk kulübü gayet iyi ve eğlenceli , havuzlar ve deniz güzel . Aç kalmanız imkansız ama çok lezzetli değil , çocuklu aileler için iyi bir tercih olacaktır ...

Family

4/10

Poor

18 Sep 2017

Fabian

Kein 5 Sterne Hotel

Alles in allem kann man da schon Urlaub machen, allerdings ist das niemals ein 5 Sterne Resort und man nimmt viel Abstrich in Kauf.

Zimmer: sauber und gepflegt. Allerdings bestehen die Wände aus Papier, man hört sogar die Nachbarn 3 Zimmer weiter wenn sie flüstern, wirklich Ruhe hat man nie was nachts um 3 irgendwann stört...

Essen: das Essen an sich ist essbar mit der Zeit aber sehr eintönig. Katastrophal hingegen sind die Hygiene Zustände, mehr als die Hälfte der ausgestellten Früchte waren verschimmelt (und wirklich komplett verschimmelt), Messer die auf den Boden fallen (bei uns am Melonenbuffetmensch) wurden ohne waschen aufgehoben und fröhlich weitergeschnitten... die Wartezeiten an den einzelnen Buffets betrugen locker mal 10 Minuten, der Rest des Tellers war dann kalt bis man am Platz war, mehr Infrastruktur wäre bei soviel Gästen dringend nötig. Trotz der Öffnungszeiten des Restaurants wurden diverse Buffets 1.5 Stunden vor Restaurantschluss nicht mehr aufgefüllt...

Personal: Freundlich, sind aber doch motivierteres gewöhnt nach dem 3. Mal Türkei. Die wenigsten sprechen Englisch.

Pool: Pool ist sehr gross und macht Laune, nervig nur die dauernden Werbeangebote des Hotelfotografen, welcher einem täglich nervte und sogar noch aggressiv wird wenn man ablehnte. Trübt das Feeling am Pool leider enorm. Auch das All Inclusive Angebot ist sehr bescheiden.

Strand: wird nicht geputzt eine richtige Müllhalde.. reinste Katastrophe, der beschriebene Sandstrand war Kies...

Family

2/10

Poor

08 Sep 2017

Davut

Party Hotel?!

es lag nicht bei Expedia. Party mitten im Pool mit Live musik ging bis 0:00. Unser Baby schlief nicht da schall & Musik durch die scheiben kamen.
An Zimmer Sauberkeit muss das Hotel noch Arbeiten. Die zimmer werden zwar grob gereinigt, unter den betten und kanten saustall.
Hotel ist auch in seine Jahre. Es muss schon dringend saniert werden.
Ich kann den hotel mit Lara oder Belek nicht vergleichen. Dort ist schon anderes kaliber..

10/10

Exceptional

18 Aug 2017

ozan

Ailecek güzel ötesi tatil

Tek kelimeyle mükemmel otel çalışanlarına teşekkür ederiz hizmette sınır yok animasyon ekibi biraz zayıflamış geçen seneye göre

Family

8/10

Excellent

23 May 2017

Ömer

Yeri kolay

Temiz sakin

Family

10/10

Exceptional

20 Aug 2016

ozan

Güzel tatil

Ailecek mükemmel ötesi bir tatil geçirdik çocuk havuzu sulu kaykaylar süper kaç öğün yemek çıktığını sayamadik yemekler çok güzel açık büfe içecekler kaliteli çalışanlar ilgili hizmet güzel oda Soğutma havalandırma yeterli özel otopark mevcut odalar deniz havuz manzaralı yüzde 80 ni biz çok beğendik tavsiye ederim animasyon ekibi mükemmel hersey gayet güzeldi teşekkür ederiz emeğinize sağlık

Family

10/10

Exceptional

26 Jul 2016

Verified traveler

Super hotel. God mad og drikkevare konstant. Super swimmingpools og god underholdning. Men butikkerne i hotellet var alt for dyre.

Family