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The Mantissa Hotel

Florence - SC · United States

130 East Carolina AveView location

9.2/10Excellent317 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.6/109.6
Condition9.2/109.2
Neighborhood9.6/109.6
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Mantissa Hotel

Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, complimentary use of a nearby fitness facility, and a banquet hall.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:00 AM.

Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite. Make yourself at home in one of the 17 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your Select Comfort bed comes with premium bedding.

Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.

Read more about this hotelShow less

A stay at The Mantissa Hotel places you in the heart of Hartsville, steps from Hartsville Museum and 3 minutes by foot from Center Theatre. This hotel is 0.2 mi (0.3 km) from East Home Avenue Historic District and 0.2 mi (0.4 km) from Coker College.

Make yourself at home in one of the 17 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your Select Comfort bed comes with premium bedding, and all rooms are furnished with sofa beds. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.

Conveniences include phones, as well as separate sitting areas and minibars. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals are allowed

Important information

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Only registered guests are allowed in the guestrooms.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    21
  • Optional fees
    • Late check-out fee: USD 50.00 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Hartsville Museum 0.2 km / 0.1 mi
Center Theatre 0.2 km / 0.2 mi
East Home Avenue Historic District 0.3 km / 0.2 mi
Coker College 0.4 km / 0.2 mi
Hartsville Memorial Library 0.4 km / 0.2 mi
Hartsville City Hall 0.6 km / 0.4 mi
Lawton Park 1.4 km / 0.9 mi
Coker Farms National Historic Landmark 2.8 km / 1.7 mi
Byerly Park 3.3 km / 2 mi
Neptune Island Waterpark 4.5 km / 2.8 mi
Segars-McKinnon Heritage Preserve 4.5 km / 2.8 mi
Kalmia Gardens 4.5 km / 2.8 mi
Carolina Pines Regional Medical Center 6 km / 3.7 mi
McLeod Farms Antique Museum 15.5 km / 9.6 mi
Hospitality Village 19.3 km / 12 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 17
  • hotel
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Lift access
  • Garden
  • Concierge
Show 10 more facilities & services
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Banquet hall
  • Business centre
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE CLASSIC KING BEDSUITE • CLASSIC KING BEDSUI.AS-KG

    Photos are not available for this room type.

    The Mantissa Hotel

    SUITE CLASSIC KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CLASSIC KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.AS-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    The Mantissa Hotel

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE QUEEN BEDSUITE • DELUXE QUEEN BEDSUI.DX-QN

    Photos are not available for this room type.

    The Mantissa Hotel

    SUITE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    The Mantissa Hotel

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    The Mantissa Hotel

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    The Mantissa Hotel

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    The Mantissa Hotel

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Mantissa Hotel

9.2
Excellent
317 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.6 /10
Condition
9.2 /10
Neighborhood
9.6 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
03 Aug 2026
David
The staff and the place was amazing. Although it’s a small town , there was plenty to do. Everyone I met there made my family and I feel like there family. We will definitely stay here again.
6/10
Pleasant
03 Aug 2026
Isaac
NA
10/10
Exceptional
27 Jul 2026
Kiana
Always so inviting and welcoming
2/10
Poor
17 Jul 2026
Tim
We checked in and went straight to dinner when we returned the TV's wouldn't work. When we asked about it the ONLY person on duty tried getting them fixed but was completely clueless. She said that she would put us in another room but it would take about 30 mins, so we didn't shower or unpack. Almost 2 hours later they finally called and said the room was ready. Once we moved and got ready for bed we found out that the Sleep Number beds wouldn't work. One side was full of air and the other was fully deflated and sloped off of the bed. By this time it was almost midnight so we just slept on the rollout sofa and planned on leaving for a different hotel the next morning. When we told the \"General Manger\" that we would not be returning she said \"That's fine. You will just need to call Expedia and cancel through them.\" I did so after we left and the agent said they would need to call the hotel and out me on hold. Once they returned they told me that hotel was denying our cancelation and would be keeping our money for the 2nd night. I told the agent in that case we will go back and they can put us in another room. He then said that the hotel manager said that was not an option and denied our return at all. I was never rude and never raised my voice to anyone there, they just saw an opportunity to take and they took it. Overall the atmosphere was really nice but Customer Service and quality was sub par to say the least! STAY AWAY
Family
10/10
Exceptional
15 Jun 2026
Kiana
Most amazing stay! Very location to the heart of hartsville! The suites are apartment style with all of the amenities you could ever need for your stay! The staff is so kind and inviting! Already booked our next stay, can’t wait to come back!
Family_with_children
6/10
Pleasant
25 May 2026
Freda
The staff were friendly and helpful. The room I was assigned had problems with the air and it was extremely warm. I had to request a fan from
the front desk which helped some but, it was still uncomfortable. Although conveniently located downtown the dining options are very limited on Sunday with majority of the restaurants within walking distance are closed as well as the hotel’s rooftop bar.
Self
10/10
Exceptional
08 May 2026
Denise
Adorable hotel. Great location in Hartsville
Partner
6/10
Pleasant
03 May 2026
Julie
The room was overall fine and spacious, the lighting terrible and not enough to see well including only one tiny lamp between the 2 beds, and there was no countertop in the bathroom - just a weird wide cement trough sink. This is entirely unpractical and not helpful. There is room in the large bathroom to add a side table for toiletries and they should do that.

The biggest problem was that the room reeked of strong cleaner like Fabuloso. I think the fake wood vinyl floors soaked it up and never dried in the 24 hrs we were there. We opened the windows, but it was cold. I had a headache from the smell in the morning and upon returning home, my clothes and bag still smelled!

I thought the sleep number bed was fine, but my husband felt like he was sleeping on an air mattress, even after adjusting it several times.

The to-go breakfast was basic water, juice, muffin and mini granola bar.

The rooftop bar was very cool and cozy and I’d return for that if I were back in town.
Family_with_children
10/10
Exceptional
10 Apr 2026
Tammy
This hotel was truly a gem. I was so surprised to see the size of the room and the suite amenities . The linens and bedding were super nice and clean. The living space was large and had the feeling of being at home. A cute Boutique surprise when I walked into the room. Highly recommend!!
Self
2/10
Poor
09 Apr 2026
Zoe
My room’s A
10/10
Exceptional
30 Mar 2026
jason
very nice rooms, clean and modern. Ericka, the general manager was a delight. extremely friendly and outgoing!
Friends_and_family Friends
10/10
Exceptional
29 Mar 2026
danielle
Great rooms like a little apartment great staff, friendly helpful rooftop bar cute little town would stay there again in a heartbeat
10/10
Exceptional
29 Mar 2026
Latisha
Great location in downtown Hartsville. Beautiful hotel.
Self
10/10
Exceptional
17 Jan 2026
Diane
This was an outstanding hotel
We will stay again when in town
Friends_and_family Family
10/10
Exceptional
05 Dec 2025
Jennifer
Excellent staff and in the heart of a beautiful downtown.
Self
10/10
Exceptional
23 Nov 2025
Michael
Excellent and accommodating staff. Great and spacious room. We would definitely return.
Leisure Family
10/10
Exceptional
26 Oct 2025
Dianne
The location was conviene and the area was quite.
Leisure Partner
10/10
Exceptional
15 Oct 2025
William
What an unexpected treasure! The Mantissa is a beautiful property, ideally located in quaint downtown Hartsville close to shopping and dining. Great area to walk, or enjoy the YMCA across the street. The rooms are huge, but comfortable and well appointed. Worth going a bit out of your way!
Partner
10/10
Exceptional
06 Oct 2025
Duane
Very nice spacious rooms friendly staff
Leisure Partner
10/10
Exceptional
04 Oct 2025
Merianne
Z
Leisure Self
10/10
Exceptional
08 Sep 2025
Mary Beth
Room was clean, but had a funny smell. Rooftop bar is a plus!
Partner
6/10
Pleasant
01 Sep 2025
Verified traveler

Lacked amenities...

Free Breakfast, should be more than fruit muffin and juice. The place said a pool, but is not open long hours on weekend,due to it being YMCA. Need ice machine, fridge made only 4cubes of ice. For the price of the room, it should have been better.
Friends_and_family Family
10/10
Exceptional
21 Aug 2025
Tina
Great location to Coker University.
Leisure
10/10
Exceptional
19 Aug 2025
Nan
Excellent stay
Leisure Partner
10/10
Exceptional
17 Aug 2025
Kathy F.
Great location!
10/10
Exceptional
13 Aug 2025
Leonna
The Rooftop was beautiful, great staff/drinks. The wifi had double authentication, we were not able to connect our streaming devices during our stay. But I will return soon. It was great.
Leisure
4/10
Poor
19 Jul 2025
Verified traveler

The photos are very misleading

This was a very grungy hotel with terrible customer service.
Friends_and_family Family
10/10
Exceptional
05 Jul 2025
LaCarla
I love the stay it was amazing. This place did not disappoint.
Leisure Family
8/10
Excellent
29 Jun 2025
Misa

Very nice

The hotel is beautiful and the staff is friendly... the pull out bed was the most comfortable one we've ever had. The area is nice with the local small business and downtown feel. The only complaint is that there is a pool advertised and the pool they are referring to is the community Y pool across the street.
Friends_and_family Family
8/10
Excellent
23 Jun 2025
MARCIA
The property is well maintained and the staff is super helpful and friendly. Customer service top tier. The room I was in 209 was extremely dusty I was sneezing half the day until I cleaned it up myself. It appeared no one was in the room in a while. I wished I could upload pictures. Other than that we had a pleasant stay. Very convenient location, food in walking distance. Rooftop bar is an added bonus with live entertainment on some days.
Leisure Partner
8/10
Excellent
22 Jun 2025
Christopher
The convenience of it to get to other locations in the area
Leisure Self
2/10
Poor
01 Jun 2025
Sandra
The Mantissa usually be top notch but now…..they’ve really gone downhill. The room was not cleaned properly, the refrigerator was dirty toilet was dirty end tables were sticky it was not a comfortable stay for us
Leisure Family
10/10
Exceptional
01 Jun 2025
Lena
Our Stay was excellent. Staff was friendly and very professional. Will be back
Friends_and_family Family
10/10
Exceptional
31 May 2025
Michael
Rooms are very spacious. Surrounding restaurants are excellent. Rooftop bar a very cool spot.
Leisure Family
4/10
Poor
22 May 2025
Jaquita
The breakfast bar is not a bar it’s literally a snack to take on the road! We needed to use a Lysol wipes and bleach to clean because the floor hadn’t been swept or mopped. We asked to be contacted for an early check in which they stated they would and both time we had to to clean to check. The rooftop bar was nice but the cups were dirty. We are now fighting sore throats. There was a slight damp smell when walking into the room. The highlight of the trip was the restaurant a little on the expensive side with SMALL portions but the food is better than expected. I would definitely choose Holiday Inn or Comfort Inn and Suites before choosing this place. Then when you try and report anything nobody is at the front desk. If you check my call log I know I called over 12 times. Okay I’m done with my rant just very disappointed
Business_and_leisure Partner
10/10
Exceptional
09 May 2025
Charles
My shower glass door was falling apart and nobody was able to secure it back safely
10/10
Exceptional
05 Apr 2025
MICHAEL
This property is a gem! I would recommend this hotel to anyone that would fins themselves in the Hartsville/Darlington area!
Leisure Family
8/10
Excellent
30 Mar 2025
Donetta
I enjoyed it
Self
10/10
Exceptional
29 Mar 2025
Kathie
A wonderful hotel! Staff was great. Rooms are very large. Separate bedroom. Full kitchen. We are coming back very soon.
Leisure Partner
6/10
Pleasant
28 Mar 2025
Ken
Walls seemed paper thin and found it difficult to relax/sleep; end table in the bedroom was dirty…furniture seemed old worn; receptionist promised to call me about a refund for our final day because my wife contracted Covid -19 and we had to cut our trip short…she did not call; probably will not make a return visit.
Leisure Partner
10/10
Exceptional
27 Mar 2025
micheal
unexpected gem in the heart of town.
room was unexpectantly massive
Leisure Self
6/10
Pleasant
16 Mar 2025
Kris

Average stay

Disappointed with some of the desk staff, we had to ask twice with two separate employees to get extra blankets for the children staying with us in our room. The night staff member \"bartender\" covering the front desk was very helpful. One of the blinds in our room was broken and was held up with bobby pins. All in all the stay was average but definitely less than expected for the price.
Friends_and_family Family
10/10
Exceptional
14 Mar 2025
helena
Great as always
10/10
Exceptional
15 Feb 2025
Jasper
Great looking room and nice amenities.
Leisure Partner
10/10
Exceptional
02 Feb 2025
Eric
Was good
10/10
Exceptional
28 Jan 2025
Dianne
The property was clean but price not worth Hartsville
Leisure Partner
10/10
Exceptional
06 Jan 2025
Tonesha

Wonderful Hotel

Great hotel! I always stay here for my trips to Hartsville!!!
Self
10/10
Exceptional
10 Sep 2024
Joseph
Great rooms.
10/10
Exceptional
08 Sep 2024
Brandon
Excellent experience!
Business_and_leisure Family_with_children
10/10
Exceptional
07 Sep 2024
Kim
Would definitely recommend this place
10/10
Exceptional
28 Jul 2024
Justin

First “Boutique” Hotel Experience

Very nice modern internal, but historic feel to the hotel and area. Friendly staff, very clean room and very convenient to local shops in Historic Downtown Hartsville. This was a family trip for an “unofficial” family reunion and the hotel room almost felt like “home away from home” the two nights we stayed.
Friends_and_family Family
10/10
Exceptional
27 Jun 2024
Jonathan
Hotel was immaculate. Staff was super friendly and helpful. Will stay again when in the area
Leisure Family
8/10
Excellent
14 Jun 2024
Robert
A great deal and large room. The roof top bar was a relaxing experience. I would recommend the hotel.
10/10
Exceptional
13 Jun 2024
Nan
Service was also excellent. Staff friendly
Leisure Partner
8/10
Excellent
10 Jun 2024
Judy
Enjoyed our stay at the Mantissa! Great roof top bar! Rooms are spacious and very comfy! Nice kitchen too!
Leisure
6/10
Pleasant
09 Jun 2024
Jimmy

Don’t count on breakfast

It says free breakfast but they don’t have it anymore. Nice room but little water pressure in shower.
Friends_and_family Family
10/10
Exceptional
05 Jun 2024
Donna
Excelllent staff p
Business_and_leisure
8/10
Excellent
21 May 2024
James

eehhh

Hotel was nice, quant, a little unassuming. Libby was very clean anfle fresh looking and the hostess ( housekeeping is who checked me in) was very nice. Stayed in room 212. Very nice room could almost serve as a long term stay. However, me being me, didn't care for extra hair in the shower that wasn't mine ( I'm bald) or the long black hair on the sink tray, again not mine or my wives ( redhead). Next up is the bed....king size but zero comfort...think it was supposed to be fome kind of sleep number bed. Only two settings...flat or extremely hard. Couldn't sleep at all. Lastly, the breakfast or Jack of. Was reminiscent of Covid. A plastic to go tray with a juice, a apple, a granola bar and a water. The front desk said I got the room for a steal at almost $350....
Partner
10/10
Exceptional
19 May 2024
Lori
Beautiful boutique hotel. Easy access to all of hartsville. Sleep number beds (they work but you have to figure it out). Staff was so wonderful. Will definitely stay here again
Leisure Family
10/10
Exceptional
06 May 2024
Deborah
Great place to stay.
10/10
Exceptional
03 May 2024
JAMES
Really nice , convenient, and comfortable...
10/10
Exceptional
17 Apr 2024
Sean
Fantastic Hotel, great rooms, great rooftop bar, Extremely accommodating staff.
Business_and_leisure Family
10/10
Exceptional
15 Apr 2024
Todd

Charming and Comfortable.

Very nice hotel in a quaint setting. Charming and comfortable, it was a nice surprise in Hartsville while visiting nearby Coker University. I would absolutely stay here anytime I am in the area.
Friends_and_family Family
10/10
Exceptional
18 Feb 2024
James
Love staying here
Leisure Partner
8/10
Excellent
20 Jan 2024
Miguel
Lovely hotel, only issue was our room had a noisy HVAC component (a pump or fan). Other than that. LOVED IT!
Staff was very amicable and courteous. .
Leisure Partner
10/10
Exceptional
15 Jan 2024
Jeffrey

Best hotel in area!

Our spacious room was exceptionally well appointed and modern, very comfortable and perfectly clean. The staff was very friendly, helpful and knowledgeable of the area and gave great recommendations. We will most definitely be back!
Partner
10/10
Exceptional
06 Jan 2024
Arlene
Liked the space. Very quiet. Staff very helpful.
Property clean and very warm and inviting.
Leisure Family
8/10
Excellent
28 Dec 2023
Verified traveler

Comfy stay

The mantissa was a very comfortable place to stay. The shower is my favorite. The bed was good, but I suggest the front desk tell you how to use the controls so you can be comfortable. My first night was awful because I didn’t know how to adjust the bed.
Friends_and_family Family
10/10
Exceptional
10 Dec 2023
Evelyn
I loved how spacious, clean and attractive the unit was. The staff was super friendly and helpful. The Mantissa is conveniently located near shops and restaurants and that was a definite plus for us. With all the good things that can be said about the Mantissa, there were a few negatives but they certainly did not overshadow all the good. Noisy at times due to other guest letting their doors slam to, loud talking could be easily heard in our unit which may not be the case for some units but ours was located near the door for the rooftop area and near the interior stairway. Overall, a wonderful stay in this lovely town.
Leisure Family
10/10
Exceptional
23 Sep 2023
jettone
I can not say enough about how much I enjoyed this stay. It was everything I was hoping for, so relaxing, i can't wait to come back and stay every time I come down from now on. I will definately be back again and again♥ Thank you so much for a delightful little visit♥
Leisure Family
10/10
Exceptional
05 Sep 2023
Gabrielle

Cute Downtown Brick Hotel

The place was beautiful! The staff was so very friendly and kind. The rooftop bar was a plus. I highly recommend this to anyone in or around the area.
Friends_and_family Friends
8/10
Excellent
22 Aug 2023
mariam l.
Very kind, friendly, helpful staff. However, there were only a few on duty at one time. When in the area, I would definitely considering staying there again.
Leisure Family
10/10
Exceptional
29 Jul 2023
Christopher
Everything was awesome at this property. Leslie made sure we were taken care of and from check-in to check-out she took care of us. Great property and I would recommend this place to family and friends!
Leisure Family_with_children
2/10
Poor
05 Jul 2023
Ulysses
I like the location plenty of dining around, but the hotel needs updating bathrooms need updating and the beds need to be replace the sleep number beds are awful. I had to leave after one night because the mattress was too hard to sleep on and the remotes do not work.
10/10
Exceptional
10 Jun 2023
Sean

The best hotel I’ve stayed at yet

Clean, wonderful amenities, delightful staff, comfortable accommodations.
Business Self
4/10
Poor
20 May 2023
Thomas
Rooftop Bar had a birthday party going on. Sounded like a concert playing outside my room until late in the night. Good luck to anyone with children who need to sleep.
Leisure Partner
6/10
Pleasant
16 May 2023
DON
Lousy Wifi cost me dearly with hours of work lost.
Incormed the hotel desk clerk and all she said was yep, we have wifi problems. She confirmed it. LOL.
and so nonchalant about it. Oh well.
Great for vacation but for business? Lesson learned, won't stay here again unless they install a new WiFi
Too bad because it's a nice hotel
Business
8/10
Excellent
04 May 2023
Stephanie
Property has vintage design loved that and May at front desk was pleasant and helpful. I didn't like the shower door and tile had mold and the shower floor was dingy didn't look clean build up of dirt.
Leisure Family
10/10
Exceptional
12 Apr 2023
Donovan
👍
10/10
Exceptional
30 Mar 2023
John
Excellent accommodations
Leisure Family
8/10
Excellent
27 Mar 2023
Joanne

Great location!

Excellent location downtown, beautiful old historic bldg., grand suite with full kitchen and living room king bedroom and bath all very nice. Very clean, good security at front desk. Bed was very hard & uncomfortable, no pets allowed. Town is pet friendly would be nice to have pet friendly room options.
Friends_and_family Family
2/10
Poor
12 Mar 2023
Nita
The reviews prior to reservation seemed very promising for location. However, the unit on the lower level the entrance required a manual key as the keypad was not operational. The furniture in the room is outdated and damaged. I reserved this stay as a getaway for a day and my whole view to relaxation was reckoned with dissatisfaction. As far as recommendation, I would not recommend!!!
Business_and_leisure Partner
2/10
Poor
23 Jan 2023
Lisa
It needs to be cleaned! It’s need carpet replaced as well as bedding! There wasn’t even toilet paper in my bathroom nor a hand towel out. I’m pretty sure there are bed bugs as I was bitten on arms and neck by something while trying to sleep. It smelled of paint and I had to sleep with window open. There was fried rice pieces on the counter and the lamp shades were filthy and one was broken and hanging. So sad because this could be a great place. Someone needs to put money into it and have adequate staffing to keep it clean.
Leisure Self
10/10
Exceptional
09 Jan 2023
Jose M
Alll perfect!
Business Family
6/10
Pleasant
27 Dec 2022
Stewart
The bathroom wasn’t clean. Mold in the vents. Dust everything. Fridge was dirty. My family wanted to pay for my room and they did but the hotel hasn’t issued me a credit yet either. It was okay but not what I was expecting for the price.
Leisure Partner
2/10
Poor
27 Nov 2022
Shirley
The hotel was very basic. Contemporary style. Location was convenient downtown Hartsville.
Room was dusty, 2 lights out in bathroom. Sleep # beds did not work.
Stains on couch and chair.
Very much over priced.
Stayed one night to visit friends. Would not recommend.
Told receptionist of these problems, no thank you, no apologies!!
Leisure Partner
4/10
Poor
15 Nov 2022
Kindra
The Hotel had potential to be great. But unfortunately, it was not very clean. We stayed in the King Suite with the pull out sofa bed and kitchen. The sofa was freshly stained and my husband scrubbed out the stain. Our bed looked unmade, when I asked about it they assured me that that was the way it was suppose to look. The BIGGEST disappointment was the floors. My children’s feet were absolutely filthy from walking on the floors. I didn’t want to complain anymore after mentioning the bed. The ladies at the front desk were very welcoming. I didn’t want to be “that lady”. Lol. The hotel has potential to be beautiful but the cleanliness just failed.
Leisure Family_with_children
10/10
Exceptional
24 Oct 2022
joseph
everything. Room was beautiful and very comfortable large . Staff was is wonderful and welcoming it's a beautiful place to stay.
Leisure Family
2/10
Poor
26 Sep 2022
Erica
Not sure if it was bed bugs or the type of sheets or what but we itched like crazy in the beds both nights. Another couple with our group had welps on their arms in the morning from itching all night. Everything else was great but this was a major problem. We came home and washed everything in extremely hot water just to be safe.
Business_and_leisure Friends
10/10
Exceptional
19 Sep 2022
Verified traveler

Fantastic hotel

Very helpful staff, went out of their way to assist us. The rooms are spacious and comfortable. Very clean. Convenient to restaurants and the rooftop bar and staff were fun!
Friends_and_family Family
10/10
Exceptional
03 Aug 2022
Kenneth
Stay was great. No complaints. Kareem was awesome. Every time I saw him he was doing something. From manning the front desk. To cleaning. Even bartending. I am the Guest Services Manager at a 180 room ocean front resort and I would love to have him on my team. Minor maintenance issues throughout the room but I know these types of things happen. Overall a very nice stay at a very nice hotel.
Leisure Partner
2/10
Poor
08 Jul 2022
DON
Bed bugs we had to move to another hotel
10/10
Exceptional
07 Jul 2022
Mary
Beautiful location and facility
Business Partner
10/10
Exceptional
27 May 2022
Larry
Very nice stay and friendly staff
Business
10/10
Exceptional
26 Apr 2022
Brandon

Great Hotel

Great Hotel!!! Hotel Personnel seemed to not be aware of the hotel procedures as it relates to checking in guests. Overall...WONDERFUL HOTEL!
Business
8/10
Excellent
15 Apr 2022
Pat
We would liked to have tea bags available, both caffeine and decaf. We had no salt nor pepper. There also could have been a few more dishes as well as a dish cloth and a dish towel. Also the ice maker did not make ice very fast.
Leisure Family
10/10
Exceptional
14 Apr 2022
bobby
Excellent staff and service, located in a lovely downtown area.
Leisure
10/10
Exceptional
31 Mar 2022
Mary
Unfortunately, the TV did not work and could not be got to work except for one netflix movie on the hotel's account. My husband loves to watch TV, so this was a downer.
Leisure Family
10/10
Exceptional
22 Mar 2022
David
I never do many of these reviews unless they really deserve it. Unfortunately we got in late and did not get a chance to visit the bar or restaurants near. But the hotel while it may throw you for a bit trying to find the entrance (on the side in the breezeway) it is well worth it!!! I would have liked to have stayed longer than 1 day. The place was very neat and clean. The suite was large and very comfortable. And the staff was great. 5 stars.
Business Family
10/10
Exceptional
21 Mar 2022
Shamekia
Staff very pleasant, easy checking in! Very nice place to stay! Will definitely recommend!
Leisure Friends

Location & surroundings

The Mantissa Hotel
130 East Carolina Ave, Hartsville, United States

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The Mantissa Hotel

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