Name: Quality Inn Hartsville
Address: 903 South Fifth Street, Hartsville, 29550, US

10/10

Exceptional

27 Jul 2026

Christopher

I enjoy my stay everything was so convenient. I wouldn't change a thing

2/10

Poor

30 Jun 2026

Shaina

I booked a king all they had was a full they said both of them cost the same amount and gave me a full although I booked a king online through Expedia. The pool is dirty. They accused me of stealing the towels and smoking in the room refused to give me my deposit back I will never stay here again.

Partner

8/10

Excellent

28 Jun 2026

Kristopher

Some stains. Not the best looking rooms. If you need a pet friendly room for a night it'll be fine. No bugs. Bed was comfortable

Partner

2/10

Poor

28 Jun 2026

ULITHEDA

I don't understand how you say that there is a $50 deposit and then before you know it you've been charged for your full stay? I left a day early and charged for 2. Also found a dead water bug in my room, the pool was full of algae son my grandson couldn't swim which was a reason choosing the hotel. Over all very disappointed. Oh an still waiting on my refund.

Family_with_children

4/10

Poor

21 Jun 2026

Keyas

They have actu
Llal holes in the walls bedding might be nasty floors were really dirty giant side cockroaches that they rename to make it sound better and the pool was never clear.p0

2/10

Poor

26 May 2026

Melinda

Used condoms on the ground in the parking area. The room had a previous leak from the ceiling, but the nasty residue was still on the floor underneath. The toilet handle was broken with visible dirt that should have been wiped clean. The light switch had flitth on and around it. The curtains had a massive stain on it. The room smelled like musty mildew and one of the nearby rooms had a smoke detector chipping all night long. There was no microwave as the pictures suggested, we did have a mini fridge Breakfast was just weird and uncomfortable.The breakfast room was a locked room that you had to be let in instead of an open area down the walkway alongside the rooms.The A/C was not working and the room was very warm.There were plain bagels but nothing to put on them, cereal but no milk, there was waffle mix and maker with sugar syrup, there was a half pitcher of orange juice and canister of coffee. It would have been nice to have a sugar-free syrup and access to water. This establishment did not speak quality.

6/10

Pleasant

30 Mar 2026

Kenya

Didn't get to eat breakfast.
But the rooms was clean.Need to do a better job with the toilets

2/10

Poor

23 Mar 2026

Tina

Check in was fine.
Pool could be used in an \"end of the world\" movie...chairs, a ladder are in the pool (no water in the pool) looks like fixing the pool has been years in the making. Room had no extra security lock on the door. Mold behind the door and inside the picture frame on the picture on the wall. Had to send hubby to front desk for towels. Towel rack is falling off the wall. No light bulb in lamp over the desk. No phone in room if we needed the front desk. Only 2 pillows? No breakfast as stated. It was quite though.

Partner

6/10

Pleasant

23 Mar 2026

Greg

Booked a king and received a twin room. Was told that there wasn't any thing else avaliable but judging by the Parking lot at 2am Im sure there were better rooms avaliable. But least there were pillows for my head

Partner

8/10

Excellent

11 Mar 2026

William

Floors were not clean

4/10

Poor

14 Feb 2026

Jessica

Staff was very friendly, but the room was not in good condition. The matress was 'broken' with a large divot on one side. The was a whole in the wall as if someone had punched or kicked the wall in (broken plaster). The exterior entrance room door didnt have a working latch/lock. The toilet ran throughout most of the night and the wall sockets had no plates. And lastly the TV had no sound and the remote did not work (it was also broken with pieces hanging off).

Leisure Family

10/10

Exceptional

26 Jan 2026

Kimberly

Staff was very courteous. Ty Room was clean

8/10

Excellent

02 Jan 2026

David

The place is good for visiting and relaxing when coming to town.

Leisure Self

4/10

Poor

16 Dec 2025

Lisa

The room was not clean and it was bugs and spiders I will not stay again

Partner

4/10

Poor

29 Nov 2025

Cynthia

Lady at desk was plesant and helpful. Sstart3ed to ask for our money back

2/10

Poor

28 Nov 2025

Rachael

We stayed overnight to go to a college to meet coaches, so many rooms open but they gave us a room that was heavily smoked it (cigarettes). I have asthma and cannot handle that for long periods of time. They never refilled the conditioner or shampoo (completely empty). My daughter and I had to wash our hair with bar soap. Wall was falling apart. Zero accommodations and maybe a 20% off total if I came back.

The people working there were super nice but should have done more than well we can’t do anything and here’s a discount if you come back.

We stayed at the Quality Inn at FL and no issues. I understand you get what you pay for but the standard for the same hotel name should be better than what we received. Very disappointing.

Business_and_leisure Family

2/10

Poor

23 Nov 2025

Katherine

From the moment we walked in the door to the lobby the entire experience was terrible. I had to call several times to get someone to come to the front desk. The first room they gave us did not have heat and they indicated that they knew of the problem when they gave us that room. The second room had a malfunctioning smoke detector. The third room was next door and you could still hear the smoke detector. Both of the last rooms had an overwhelming smell of air freshener. It was to cover up the smell of the bathrooms. We decided that we could not continue to stay at this location and asked for a refund so we could leave and find accommodations elsewhere. We were told that all the problems were \"fixable\" so we could not be given a refund.

Leisure Family

2/10

Poor

23 Nov 2025

Lora

Room was very dirty, curtains didn't close, security lock on door was damaged, counter in bathroom was broken, all the light had cracked shades, light fixtures were all rusty, ac filter was filthy, bathtub wouldn't drain.

Leisure Pet

2/10

Poor

15 Nov 2025

Shane

No so good needs work

Business Self

10/10

Exceptional

30 Oct 2025

Dean

yes

Business

2/10

Poor

27 Oct 2025

robert

dump

drapes were torn and held together with safety pins.Lamp shades were torn and bases were rusted.Floors were dirty and need of repairs.I have never seen such a room needed of major repairs in all of my travels.Im 79 and traveled all over this country and europe,

Self

4/10

Poor

23 Oct 2025

Shane

Seen a roach in the room cops were there 2 different nights for incidents

Business Self

10/10

Exceptional

21 Oct 2025

Destiny.

Great more free , lower prices for spouse & workers .

4/10

Poor

18 Oct 2025

Wade

For the price, I was certainly not expecting 5 star service, but I was expecting a better kept room. The freezing unit of the refrigerator was hopelessly caked in inches of frost. The facial tissue box was completely empty The toilet paper roll holder in the bathroom was stuffed with wads of tissue of undetermined condition (we didn't want to touch it). The shampoo dispenser was empty.

Friends_and_family Family

10/10

Exceptional

04 Sep 2025

Amy

Nice staff pet friendly!

Business

2/10

Poor

04 Sep 2025

Tyler

The sheets were clean. Under the mattress was all sorts of hair and nasties. Drapes had burn holes in them and were broken. Bathroom was clean. The place smelled very strong like weed. People were hooting and hollering outside until about 3 am. Banging on doors, yelling, all sorts of noise. Breakfast was extremely sparse. Think uncrustables and sunny D. Yuck. I skipped it. Wont stay here again. It is cheap but in this case, there is very little value even at its budget price.

Business Self

2/10

Poor

05 Aug 2025

Cynthia

Terrible

Not so good. Room smelled like smoke and mildew, mold in the fridge with past guest leftover dinner aNd bath towels. No remote, telephone or iron. When we did get a remote it still didn’t work. Finally they assigned our room to another guest who tried to get in late at night. Unable to sleep after that for fear. Never again! Spoke to desk and got sympathy but no refund

Friends_and_family Family

6/10

Pleasant

30 Jul 2025

Cristobal

Everything was alright the front desk was friendly. Although the room need it a up keeping it was not clean and dirty.

Leisure Friends

6/10

Pleasant

22 Jul 2025

Margaret

They put us in a room with men hanging out in front of our door smoking on the balcony as well as next door. People were in the parking lot below with cars running who were drinking and smoking and being loud. The front desk lady said because it was Friday night. They were workers and they lived there. I was given another room overlooking the green water pool. Found bug carcasses on the bathroom towels. The shower head wouldn’t stay in place and also shot water in all directions getting the ceiling and everything on the other side of the shower curtain wet. Other than that the beds were decent even though the pillows were lumpy. The front desk lady was nice. There was also trash all around the property we noticed when walking our dog.

Business Family

2/10

Poor

14 Jul 2025

Eduardo

Never again

This room and exterior property were totally dirty. Deep cleaning not done. Buildup of dirt and grime. Beds were clean. Exterior property dirty. Howlers being house at hotel and loitering on premises making guests uncomfortable.

Business

6/10

Pleasant

07 Jul 2025

Autum

Stayed here several times. Inexpensive option for budget travelers. Would like to see the place cleaned up.

Business Family

8/10

Excellent

05 Jul 2025

Joseph

Great people but building is old

Leisure Family

2/10

Poor

30 Jun 2025

Shannon

There was bedbugs on bed. Moved to another room, it was dirty, beds were very uncomfortable, fridge did not get my drinks cold, trash behind bed

Leisure Family

10/10

Exceptional

06 Jun 2025

Nyasia

Everything was amazing

Friends_and_family Family

6/10

Pleasant

06 Jun 2025

Merri

Good enough for the time we spent in the room

Friends_and_family Family

8/10

Excellent

04 Jun 2025

Elwyn

People were great, clean. Hotel needs updated.

Friends_and_family Family

6/10

Pleasant

30 May 2025

Gari

The front desk staff member was very efficient and professional. There were No Smoking at this Property signs displayed, which I really appreciate. When i entered my room, it did smell of cigarettes as if someone had been there recently, or maybe in proximity to the room. The toilet was running but stopped with a jiggle of the handle. The sofa and chair were quite grimy and dirty. The bedspread had a cigarette burn hole and many stains, including a large splatch that looked like blood smears.

8/10

Excellent

05 May 2025

Beckie

It was fine, we were not there much.

Leisure Family

10/10

Exceptional

25 Apr 2025

Dhruv

Good place for staying

4/10

Poor

20 Apr 2025

Amanda

The room smelled like smoke and the groundskeeper was rude!

Leisure

4/10

Poor

14 Apr 2025

Drew

Rooms smelled of smoke holes in the comforters and tv did not work and the breakfast bar is a joke

Leisure Partner

2/10

Poor

08 Apr 2025

Marty

Stay Away!

Terrible facility --- also, I reserved the room on Hotels.com 4 months in advance and when I arrived they did not honor the reserved price. They charged $177.50 more than the reserved price on Hotels.com

Reached out to Hotels.com and they were unable to assist.

When I check into room --- there was a toilet tank cover leaned against a wall --- there was a used washcloth hanging in tub --- Garbage in the trash can --- Destroyed toilet paper dispenser.

I am willing to put up with a lot --- this was more than a lot!!

Self

6/10

Pleasant

07 Apr 2025

Keith

The host at the registration desk was very nice. Was able to check in a little earlier than expected. Room was just cleaned so she mentioned to watch out for wet floors. The bathroom needs attention. The hand bar was broken off from the wall and the rusty metal parts are still there. The toilet seat was sliding around. I fixed the left side but didn't have tools to tighten the right side. The towels were great, very soft. Plenty of hot water and decent pressure. There were some sketchy guests next to my room that were fighting for hours. At one point it went outside and just on the other side of my door. It calmed down around 1AM. I had to get up at 6AM. If someone addressed the screaming and whatever they were doing, I would have rated it higher.

4/10

Poor

06 Apr 2025

Daniel

A very old motel.

Business Self

8/10

Excellent

27 Mar 2025

Charles

It was quiet and close to food and gas etc...

Business_and_leisure Self

2/10

Poor

22 Mar 2025

Burnie

Both beds had bed bugs. Will never be staying there again.

6/10

Pleasant

12 Mar 2025

Autum

I’ve stayed here several times over the past 15 years. The cleanliness and amenities seem to be lacking nowadays. The staff is nice. The price is fair for what you get. I’ll look for something better next time I’m in town.

Business Partner

4/10

Poor

08 Mar 2025

Vanessa

the room was gross, there were stains and holes in the bedspread. rust and dirt on every surface- all thelamps, tables, bathroom. old used pair of socks in dresser. something sticky on floor. i had to go out and buy sheets pillows blanket and towels to even stay the night, which we had to bcus there was no other option.

Friends_and_family Family

4/10

Poor

07 Mar 2025

Abraham

Rooms were not ready. Had to wait a couple of hours to get in them.

Business

6/10

Pleasant

03 Mar 2025

Amelia

I had not been to this place in several years & they have since put up a big glass wall/room. It keeps the employees safe but doesn’t feel very safe for women checking in. I paid online so it would be quick but it seemed to take the same amount of time had I just walked up.

2/10

Poor

28 Feb 2025

carmela

Terrible place! Dirty surroundings. We felt unsafe the whole time. Pool was green and has chairs thrown in it. There was no breakfast left at 8am. Not even coffee. The room was clean. The concierge was nice.

Leisure Family

2/10

Poor

18 Feb 2025

Kayla

0/10

Checked in and out within the same hour. I was in the room long enough to pull the blanket down and immediately seen a bed bug on the pillow. The floor was filthy with hair/dust/old food from previous tenants.

Absolutely will not recommend.

Partner

10/10

Exceptional

28 Jan 2025

Marcus

Everything

8/10

Excellent

14 Jan 2025

Clyde

Enjoyed the convenience the property was located in a good spot.

8/10

Excellent

05 Jan 2025

Clyde W Washington

No microwave in room

Leisure Family

10/10

Exceptional

26 Dec 2024

Gail

It was ok

4/10

Poor

05 Dec 2024

Donna

I did not like the fact we checked in late and the room was not ready and not clean. When they supposedly cleaned it there was a dirty wash rag left in the shower only two towels and the wash rags were dingy.
Breakfast was a joke was told from 7 to 9 but they opened at 6 when we went down the kitchen had food spread all over the cabinets and the apples were starting to rot in areas and the only thing available was cereal and I ask if they were bringing out any else and the answer I received was the manager did not buy anything else that it.
Positive side (the second shift desk clerk was having to leave her position to help clean rooms) she was very pleasant and did her best to help as she could. Hotel is in dire need of upgrades including employees

Family

4/10

Poor

28 Nov 2024

Sandy

Friendly staffs rooms very old need improvement.

Business_and_leisure Family

2/10

Poor

08 Oct 2024

Leon

By far the worst place.

Business

6/10

Pleasant

18 Sep 2024

Gail

It's a good place

Leisure Partner

4/10

Poor

07 Sep 2024

William

AC didn’t work properly had to go get fans to make it comfortable. Shower handle and handle rail broken/missing. Bathroom door knob broken and no lock. Only good thing was very friendly staff

8/10

Excellent

06 Sep 2024

Grace

It was average. Not the nicest but i would stay again. Employees were friendly and helpful. The only thing that I could say that definitely needs to be upgraded are the pillows. They were not comfortable.

Leisure Partner

6/10

Pleasant

02 Sep 2024

Debbie

The pillows need to be replaced!

Leisure Family

10/10

Exceptional

28 Jul 2024

Tiffany

Loved it

Leisure Family_with_children

2/10

Poor

20 Jul 2024

Chakita

NEVER!!!

Absolutely disgusting!!!! So horrible that we checked out within 20 minutes of checking in. Reception area was updated. The man that checked us in was pleasant and as accommodating as possible. However the property was not appealing.

The room had an overwhelming smell of old and hot pee. The pillows appeared to be filled with news paper. The linen and walls were dingy. Boxspring was looked like it could have been the cause of the urine smell. The tub was stained. There was one surface that we were comfortable placing our bags on, because it was a hard surface. The final straw was the huge spidercricket on the ceiling.

The 2 adults and 2 teenagers weren't comfortable enough to sit on anything. We literally stood in the middle of the floor planning other possible accommodations.

We went back to the reception area to ask for a refund. The pleasant receptionist offered 2 other rooms which were better than the first one but still not up to par.

Unfortunately, we were denied a refund because we booked it via third party.

NEVER will/would I stay there nor send my worse enemy to. I wish that our discomfort were not so extreme because we should've taken pictures. Our main objective was to leave.

Friends_and_family Family

10/10

Exceptional

14 Jul 2024

Katherine

Great price, clean, friendly staff

Came to visit family & friends in Hartsville. Landmark Inn is beyond gross and Hampton Inn is very expensive. Quality Inn is just fine and affordable.

Friends_and_family Family

6/10

Pleasant

13 Jul 2024

Dennis

The door handle fell off while inside the bathroom. Stuck in there for 20 minutes. The manager did come and was able to open the door and let me out.

Business Family

4/10

Poor

10 Jul 2024

mathew

Last minute booking; resented as soon as I stepped in. The rooms are okay but outside is terrible and unhygienic. Rooms are non smoking but the pillows and sheets reeked of smoke. There was lots of shouting going at midnight and people loitering around. The front desk is friendly and helpful though.

Business Self

2/10

Poor

06 Jul 2024

Crimilda

The staff was very nice. The room was dirty, the floors were not mopped, the bathroom vanity was not cleaned. We had to have one of the bed sheets changed because it had not been changed hair all over the bed. The staff came up and changed the bed sheets. Here’s the worst my husband got bitten by a coach roach it was a horrible experience staying here. Nor to mention all the screaming last night outside.

Business Pet

6/10

Pleasant

19 May 2024

John

Barking dogs

Check in was easy however when I asked what was served for breakfast the receptionist said I have no clue. The pillows are about the size of a small sofa throw pillow. Maybe 60 cotton balls. The bathroom door was all busted up the door handle did not work so don’t close the door. Could not say when the last time the floor was swept or mopped. Hair every where and the walls were dirty Don’t plan on sleeping past 5:30 am as dogs start barking and don’t stop for hours. There was a large dog from 5:30 til about 7 then a small dog from 7- 8 am. Tried to use the phone there was no dial tone. When I went to the front desk I stood there for o er 10 minutes and no one came to the desk.

Friends_and_family Family

8/10

Excellent

11 May 2024

Daron

Good 👍👍

8/10

Excellent

03 May 2024

Daron

Good

2/10

Poor

13 Apr 2024

Verified traveler

DO NOT STAY HERE

The room was VERY DIRTY! Bugs, dirty everything. No smoke detectors and the door lock was broken. Also no one was at the office ever.

Friends_and_family Family

2/10

Poor

13 Apr 2024

Branden

DO NOT STAY HERE

The room was disgusting. Bugs, dirty everything. No smoke detectors and the door lock was broken. Also no one was at the office ever.

Friends_and_family Family

2/10

Poor

07 Apr 2024

Verified traveler

Roach Roach and two more Roaches

I didn’t know what I was expecting but arriving at 9:30 PM with no one there was not something. Upon arrival into my room I immediately noticed a roach followed by a second roach in the bathroom followed by waking up at 4 AM to two roaches crawling on my body. The lamps and furniture were old and rusted and a the mirror had a major crack in it but hey the water pressure is good so at least there’s something.

Friends_and_family Friends

2/10

Poor

02 Apr 2024

Mary

The staff was rude plus we got there early and haven’t sleep in 24 hrs so they would not let us check in early

Leisure Partner

2/10

Poor

31 Mar 2024

Stephanie

There was roaches in our room and the refrigerator was also leaking and they gave us a hard time about a refund and we only had the room for 5 hours !! Half the time we took our children to the movies , we weren’t even in the room to see the problems until we arrived from our night out.

2/10

Poor

17 Mar 2024

Kelvin

We checked in after the first night we realized there were roaches crawling on the ceiling, we didn’t sleep the whole night the next morning roaches were crawling all over the walls, the worst hotel stay we have ever had

Business Family

8/10

Excellent

16 Mar 2024

Everlynn

Nothing unique

Leisure Self

6/10

Pleasant

12 Feb 2024

Ericka

It was ok for the price

Business_and_leisure Family

2/10

Poor

08 Feb 2024

Scharlie

Bugs in room. Furniture in poor condition. Overall very bad room

Leisure Self

2/10

Poor

26 Jan 2024

Bonnie

It is unsafe.

4/10

Poor

25 Dec 2023

Charlina

The bathroom was dirty. I had to clean the toilet.
I sat down to eat and roaches started coming out the woodwork. Baseboards was filthy. There was trash in a corner. It was pitiful. If it wasn’t due to the fact I’d loose money by canceling and booking somewhere else. I’m so disappointed and dissatisfied. This was not quality at Quality Inn. I have photos but I guess on here you can’t submit photos.

Self

2/10

Poor

10 Dec 2023

Charles

No one home

I was not able to check into the motel. No one was home, literally, arrived at the motel at 9:56 only to find the office door locked. A sign was posted that they were only accepting people with reservations and to come to room 111. I went to room 111 and no one was in the room. I then called the Quality inn number and no one answered. I did reach and answering machine and left word about my problem. I waited outside for over an hour. In the meantime I tried to get Hotels.com on the phone line. I couldn’t get a human to talk to. I was having trouble with my reservation number being accepted and after 45 minutes I gave up. I then called my credit card company to stop payment. It hadn’t hit the card so I was stymied yet again. Now, I had wasted almost two hours with trying to check in . I gave up and stayed in a flea bag motel down the street

Business

8/10

Excellent

20 Nov 2023

Bradley

Staff was great. There appeared to be a lot of extended-stay residents. Sidewalks were dirty. The dumpster was overflowing. There were rusty fixtures inside the room. The bedspread did not look clean.

Leisure Family

2/10

Poor

05 Nov 2023

Fred

BOOKED ROOM BECAUSE THEY HAD BREAKFAST. NO BREAKFAST. $35 FOR BREAKFAST AT SHONEYS. REFUND WOULD BE NICE.

6/10

Pleasant

23 Oct 2023

Joyce

The staff was fine
Whoever Owen’s this property needs to go on a cleaning spree, paint, mow, pick up all the trash, get rid of the roaches. Glad we only spent one night.

Leisure Family_with_children

2/10

Poor

20 Oct 2023

Verified traveler

Filthy

Not clean at all. No one in the office to report the bed bug situation to. I’ve dealt with out-dated, basic, musty, sketchy, but NEVER experienced filthy. I can handle just about anything, but not filth.

Self

4/10

Poor

15 Oct 2023

Jim

Met minimum requirement

The good: bed was comfortable, shower with hot water, a/c / heat worked, as well as frig.

The bad: took 30 minutes to check in, security lock on door was broken, remote for tv was busted, shower had rusty remains of where handicap bar was broken off, light was broken and wire on it looked it had been chewed on, hole in bathroom where door handle had busted it out when opened too hard at some point.

I slept, I showered so it met basic needs

Self

2/10

Poor

14 Oct 2023

Bonita

It was infested with bedbugs. When I got up the next morning, I was coverit was infested with bedbugs. When I got up the next morning, I was covered from here to Tow.

Leisure Self

2/10

Poor

09 Oct 2023

Bonita

My body is in so much pain from itching and irritation from bites from a dog. The bites swell me up. It is horrible. I want a full refund and I am so serious. I would never stay there again stay away.

Leisure Self

8/10

Excellent

22 Sep 2023

Teresa

It was good it was also in a good location to where I was going didn't have to drive too far to the stores or restaurants

Partner

2/10

Poor

22 Sep 2023

jody

Roach infestation.

2/10

Poor

09 Sep 2023

Billie

This property was a waste of our money and the horrible part is we booked online in advance like a month for a King Suite.as when we got there our roon was not even available. They gave us a standard room. If we turned over we would have both been in the floor. The bed was small for us and we are a nice size couple. The bath light didn't work. E had to use our cellphone as a light to try and take a shower. Thanks God we brought our own cleaning supplies, so we had to clean the bathroom before we did anything, the toilet seat was broke, they have roaches on the wall. The landscaping is horrible. They staff doesn't look professional at all. The pool needed cleaning and sanitized and wasn't working and out of service there. They have broken pieces of rocks everywhere and scared we was gonna bust our tires. They did not try to offer any kind of refund or even partial. I will never tell anyone to stay there. Thier rates are 151 a night for a nasty room and I would not give it 1 star. They need to tear down and rebuild. I was very disappointed especially driving 3 hours and we had to go buy out own wash cloths and towels as well. I didn t feel safe using the old ones in the room. If we wasn't so tired after going to the race that night. We would have drove back 3 hours and sleep better in our own home. And kep out money and used it a way better place or some shopping. Our weekend was not go well because of the horrible service at this hotel.

Leisure Partner

6/10

Pleasant

02 Sep 2023

Verified traveler

No Frills, but Sufficient

Very basic, no-frills hotel that offered a relatively clean place to sleep.

Friends_and_family Family

2/10

Poor

30 Aug 2023

Darla

This hotel HAS ROACHES! There were roaches crawling on the wall of the room, across the floor and out of the tub faucet! The coffee pot provided in the room had MOLDY coffee pods in it, and management states there is No Housekeeping provided! This hotel is NOT what is advertised on the Expedia site! There is no free breakfast, not even coffee! There is no pool! There is no water park! The water park mentioned is not attached to the property, it is a 10 min drive away, it is not affiliated with the hotel in any way, and the (surcharge) mentioned is FULL admission, with not even a discount. There should be no mention of this water park in this advertisement except to be listed as \"things to do\" This is NOT a \"hotel with water park\"

Leisure Family_with_children

6/10

Pleasant

30 Aug 2023

Verified traveler

The first room we were assigned was a disaster. We walked in and the bed was stripped with the dirty linens lying in the armchair and it reeked of cigarette smoke. The front desk attendant was very nice and got us changed to a different room. He even went with us and checked the room prior to us going in. The outside of the hotel was in a bit of disarray - not at all like the pictures that were on the site. There was trash piled around the back and the pool looked like a science experiment. The inside of our room was decent, exactly what we would expect for a hotel rated like this one. Not a bad place but definitely needs some updating, inside and out.

Partner

10/10

Exceptional

12 Aug 2023

Wiliams

Everything was good.

10/10

Exceptional

29 Jun 2023

Keanna

I love it here

Business_and_leisure Family_with_children