Name: Alpine Chalets
Address: 3 Findlay St, National Park Village, 3989, NZ

10/10

Exceptional

06 Jul 2026

Brayden

Beautiful place to stay in with the meanest view of the mountains!! The owner is very inviting and if you need something she's got you!!!

Friends

10/10

Exceptional

06 Jun 2026

Surya

Amazing

Partner

8/10

Excellent

01 Mar 2026

Spencer

It looks like the place has been going thru renovations. The room has new kitchen and floor, may be carpet too. It is about 15-20 min. to the NP visitor center and many thrailheads and has restaurants and supermarket nearby. Since the room has full pane glass as wall and access door along the corridor ( much like patio door ) which allows full view of the mountains and also tenants walking on the corridor. For privacy, you need to close the curtain.

8/10

Excellent

13 Feb 2026

Stacy

This is obviously a work in progress. Walking up to the building my first impression was a tad apprehensive. To my delight the owners focused on renovating the interior first and appear to be working on the exterior (although no active work was in progress while we were there). The room was clean, updated and was as advertised. Nice stay.

10/10

Exceptional

06 Feb 2026

Markus

Room was immaculate. Mary was a gracious host with excellent recommendations for hiking and dining.

Partner

10/10

Exceptional

04 Oct 2025

Marisa

We’ve had the best time at Alpine Chalets. Amazing hospitality from the staff, the rooms are clean, tidy and very modern. The views were spectacular of the mountains! Highly recommend, will definitely be back :)

Leisure Partner

8/10

Excellent

29 Jul 2025

Cindy

Good sized room and value for money

Good room size and value for money. Really decent view from the second level. Owners are renovating so room we stayed in was comfy but aged. Hopefully all rooms will be updated soon.

Partner

2/10

Poor

11 Mar 2025

Richard

Not worth it at any price

My room was the top floor of the chalets. There were very steep and narrow stairs to get tot he room, but it wasn't a big deal. There was only a glass storm door as the door which offered no privacy or sound blocking. With the road noise from the highway, I got almost 0 sleep. There were spider and cobwebs all over the place. The shower was very difficult to get to a good temperature and had very poor pressure. Easily the worst stay of my trip to New Zealand.

Self

8/10

Excellent

08 Jan 2025

Christopher

Basic accommodation for a hiking active vacation. Older slightly tired property with a great view of the volcanoes. Great communication with owner /manager

Leisure Partner

8/10

Excellent

20 Nov 2024

Ioana

Clean room in the heart of Tongariro National Park

We stayed here for two nights, before and after our Tongariro Crossing trip. The room was clean and had everything we needed. Check in and communication was straightforward. The ear plugs left on the table came in handy as the property is located next to a fairly busy road and trucks transporting cars stop and do their driver change-over next to it.
Also the carpet in the room could do with a refresh as it does not smell very nice.

Partner

6/10

Pleasant

10 Nov 2024

Dennis

Room Basic but OK.

The manager Mary is SO KIND, so helpful! A real pro. I have to give her credit. This place is very disappointing to drive up to. Kind of run down and not what I was expecting. However, we asked and were given a main floor room instead of 2nd floor because of all our luggage. Room #3 is newly remodeled and in perfect condition. It is not plush - very basic. But to a good standard. I would recommend some hooks behind the front door, and in the bathroom to hand things. The bed was actually OK - comfortable. Mary brought us extra blankets which was kind. Unfortunately it was very cold and rainy when we arrived and the weather didn't change. We left the next day, even though we had booked a 2 night stay. We could not handle the weather. Please be aware the weather system here is DIFFERENT than the rest of New Zealand we experienced on our 12 day trip. You really need WARM clothes, gloves, hats, rain gear, warm coat, etc. We were not prepared. Alpine Chalets sounds so cozy, fun, friendly, etc. Instead we found it rather desolate in the Spring. Very basic. I believe this place is getting renovated.

Partner

10/10

Exceptional

09 Oct 2024

Lyn

Mary has keen attention to our needs. Property location is very good and accessible to gas station, restaurant and activity areas. We really enjoyed our stay and can't wait to be back,=.

Leisure Family_with_children

10/10

Exceptional

04 Sep 2024

Belinda

Had a lovely wee stay, the view was amazing and Mary was a fantastic host checking in on me throughout my stay. Thank you 😊

Leisure Self

10/10

Exceptional

18 Aug 2024

Lyn

Mary is very accomodating and attentive to our request. The place have an excellent location and nearby everything you need - gas station, restaurants, whakapapa ski area.

Leisure Family

10/10

Exceptional

27 Jul 2024

Melissa

This is a warm cosy clean place. Excellent kitchen area and other facilities. located near a pub and mountain. Would highly recommend

Leisure Family

10/10

Exceptional

14 Jul 2024

Donovan Micah

Great location, close to amenities and Mary is prompt and easy to communicate with.

Leisure Family_with_children

8/10

Excellent

07 Jul 2024

Pariksha

Me and my husband had a great time. Mary was so friendly and warm. She made us feel welcome. Would definitely recommend staying here if travelling to Mt Ruapehu as it’s really close and convenient.

Leisure Partner

10/10

Exceptional

23 Jun 2024

Sam

Really nice little place and Mary is lovely and really good at communicating will be back

Partner

10/10

Exceptional

11 May 2024

Nazia

Very warm and cozy accomodation. Excellent location. Amazing views and the best part was the host Mary
Very pro active with communication. Even gave us plenty of time to check out.

We would love to stay here again.

Leisure Partner

10/10

Exceptional

08 May 2024

Krista

Hospitality was excellent very attentive and communicative. The rooms were warm and cosy, beautiful views of Mt Ruapehu would recommend !

Leisure Friends

10/10

Exceptional

22 Apr 2024

K

Very comfortable stay!

Very comfortable stay at Alpine chalets - really clean and comfortable beds, kitchenette had everything it needed. Great communication with the very friendly owner who greeted us and had a little chat.

Partner

8/10

Excellent

01 Apr 2024

Alnoor

Excellent location. Our unit had very good views of all three volcanoes and we were lucky with the weather.
The property is a little bit dated but was worth the price.
We would consider returning in the future.

Leisure Partner

6/10

Pleasant

03 Mar 2024

Suyoun

Unable to use wifi

Leisure Self

6/10

Pleasant

24 Feb 2024

Howard

The property is quite old. We were at 2nd floor with the mountain view, which was good. Parking was at rear of buliding, a bit inconvenient. The building is just adjacent to the highway, it was noisy and many big trucks handover drivers.

Leisure Family

8/10

Excellent

29 Dec 2023

Glyn

This is an older very traditional property that is currently undergoing renovations. Although it's very much in need of an update, the manager & staff do a fantastic job keeping it clean, warm & comfortable. The check-in procedure is via looking for your name on a list on the door, with the key being in your room. That's absolutely fine especially if arriving late, but our personal preference is to see a person at check-in. We had a wonderful stay & Mary the manager couldn't have been more delightful 😊

Leisure Partner

10/10

Exceptional

10 Aug 2023

Muhammad

Good view

Partner

8/10

Excellent

24 Feb 2023

Margaret

Had everything we needed for a 2 night stay. Good kitchen facilities with elements and lots of utensils including sharp knives. Comfy beds. Wonderful view of the mountains through the window. We had the panoramic room with 2 steep flights of external steps which are rather dangerous and poorly maintained. Would be treacherous in the winter! The outside of the chalets looks poorly maintained and indoors is a bit dated but clean and comfortable.

Leisure Partner

4/10

Poor

19 Feb 2023

Anne

Disappointing stay. We were expecting a fairly basic no frills stay, but the state of the room and the building was really disappointing. Although the bed was comfortable and the views from the property were amazing, there was a big black mouldy patch on the ceiling and the room smelled really damp and mouldy. It wasn’t really easy to leave the windows open to help with this as the bathroom window would only open very very wide and leaving the front window open at night meant traffic noise was too loud. Also there were some very big rusty stains on the outside of the bedroom window and stuff dripping down from somewhere above. Also there was absolutely no sound proofing between rooms and our microwave was quite dirty inside and the kitchen shelves and lamp and surfaces were dusty so the room cannot have been well sanitized between guests. We could hear every footstep taken by the people above, and could hear cupboard doors, cups being put down on the draining board/shelves, the microwave being turned on etc. luckily enough the neighbours were not too noisy in talking/loud tv etc or this would have been a nightmare. The communication was generally very good, but when I asked if a late checkout could be a possibility (as mentioned in the info folder in the room) I didn’t receive any reply.

Partner

8/10

Excellent

25 Sep 2022

SHEENA

It was warm and cozy, the beds were comfortable, everything was clean. Some paint work needs to be done on the window sill in the bathroom, there were a few stains on the carpet, the frying pan was buckled and needs replacing, somewhere to put things in the shower would be great. Mary was a wonderfully attentive host. We will definitely be back and will recommend to others. Thankyou!

Leisure Family

10/10

Exceptional

01 Aug 2022

Brett

Great room, nice and warm was a bit scary walking up and down the stairs, especially with luggage

Business_and_leisure Family

10/10

Exceptional

12 May 2022

Giyora

Very helpful hosts. Great views from my room.

8/10

Excellent

26 Feb 2022

Kate

Comfortable and with all the essentials for a short stay. Good value.

Leisure Partner

8/10

Excellent

06 Jan 2022

Kate

Beautiful views to the mountains, convenient location, interiors dated but good price to match

Leisure Self

10/10

Exceptional

30 Jul 2021

Verified traveler

Nice and comfy accommodation

Leisure Family

8/10

Excellent

22 Jul 2021

Verified traveler

Good, clean, reasonably priced. noisy when people walk around upstairs.

Leisure Family

8/10

Excellent

21 Jul 2021

Verified traveler

Good value with good location

Leisure Family_with_children

8/10

Excellent

06 Oct 2020

Rebecca

Great location nice mountain views amazing sunset. Clean tidy basic accommodation, queen bed in living room, kitchenette, table and chairs, small bunk room and bathroom stayed with two kids basically to just sleep at night after skiing. Great mini golf and great barista food across the road.

Leisure Family_with_children

10/10

Exceptional

22 Aug 2020

TammyOwens

We had a great stay with two beautiful top floor family rooms. We will definitely be coming back next year

Leisure Family

8/10

Excellent

09 Jul 2020

Magno

Easy checking in and already warm inside...
And the owner also welcome us

10/10

Exceptional

24 Dec 2019

Paul

What a great place to stay!

Friends_and_family Family

8/10

Excellent

19 Dec 2019

Verified traveler

Clean
Well supplies
Comfortable
Close to where we wanted to be

Friends_and_family Partner

8/10

Excellent

18 Dec 2019

Rick

Great view out the front. Room was pretty compact.

8/10

Excellent

23 Nov 2019

Verified traveler

The motel has a great view on Mount-Ngauruhoe. It is very easy to get to walking trails. Although our room had a stove the pans that were provided were so warned-off that we preferred not to use them.

Friends_and_family Partner

8/10

Excellent

22 Sep 2019

Verified traveler

Location was fantastic. It was priced well and close to all amenities .

Leisure Family_with_children

8/10

Excellent

15 Sep 2019

Verified traveler

The location was excellent. When the clouds lifted we could see the mountain from our unit. This accommodation is inexpensive so we handled the sound coming from other guests and the tired bits and pieces (toilet roll holder falling off, burnt handle on stove). Katie was super helpful when we couldn't get the tv working. Thank you!

4/10

Poor

25 Jul 2019

Suzanne

Alpine Chalets is a mediocre place to stay in National Park. Our toilet had constant leakage, the shower was quite poor and the TV didn't work, which was a problem because lifts were closed on Ruapehu. The beds are comfortable and the amenities are adequate. It just feels like the owners don't want to put any money into the building.

Leisure Friends

8/10

Excellent

21 Jul 2019

Verified traveler

Loved the tree top room, kids thought the novelty was great

Friends_and_family Family

10/10

Exceptional

14 Jul 2019

Verified traveler

For the price and location, it's perfect. This is not a hotel, or a motel, its a chalet. Also, staff very helpful and friendly. Recommended.