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SureStay by Best Western Whitecourt

Whitecourt-AB · Canada

3305 Caxton StreetView location

8.0/10Excellent21 Reviews
Cleanliness8.4/108.4
Service9.0/109.0
Condition7.6/107.6
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About SureStay by Best Western Whitecourt

With a stay at SureStay by Best Western Whitecourt in Whitecourt, you'll be within a 5-minute drive of Whitecourt and District Forest Interpretive Centre and JDA Place. This hotel is 1.2 mi (2 km) from Allan & Jean Millar Centre and 1.3 mi (2.2 km) from Centennial Park.

Make yourself at home in one of the 38 guestrooms. Complimentary wireless internet access is available to keep you connected. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and ATM/banking services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Gym
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Pet fee: CAD 20 per pet (varies based on length of stay)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Whitecourt and District Forest Interpretive Centre 0.7 km / 0.4 mi
JDA Place 1.4 km / 0.9 mi
Allan & Jean Millar Centre 1.7 km / 1 mi
Eastlink Park 1.8 km / 1.1 mi
Centennial Park 2 km / 1.2 mi
Memorial Point 2.4 km / 1.5 mi
Whitecourt Mountain Bike Park 3.4 km / 2.1 mi
Whitecourt Valley Centre 3.4 km / 2.1 mi
Vista Theatre 3.6 km / 2.3 mi
Canfor Culture & Events Centre 3.9 km / 2.4 mi
Festival Park 4.6 km / 2.8 mi
Whitecourt Golf and Country Club 5 km / 3.1 mi
Riverboat Park 6.7 km / 4.2 mi
Eagle River Casino 12.8 km / 7.9 mi
Whitecourt Crater 16.8 km / 10.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKING • 1 BedroomDBL.2Q-NM

    Photos are not available for this room type.

    SureStay by Best Western Whitecourt

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKING • 1 BedroomDBL.NM-QN

    Photos are not available for this room type.

    SureStay by Best Western Whitecourt

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 BedroomDBL.KG-NM

    Photos are not available for this room type.

    SureStay by Best Western Whitecourt

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about SureStay by Best Western Whitecourt

8.0
Excellent
21 Reviews
Cleanliness
8.4 /10
Service
9.0 /10
Condition
7.6 /10
Amenities
8.0 /10
5 reviews shown
10/10
Exceptional
16 Jun 2026
Lise
Clean friendly staff location was great it was very comfortable
2/10
Poor
16 Jun 2026
Ashley
Don’t be fooled by the Best Western name.
What made the experience even worse was the customer service. When concerns were brought forward, staff and management were dismissive and my concerns were not taken seriously. Staff were also taking personal calls on speaker phone.
I would also recommend that guests carefully review their credit card statements after their stay to ensure all charges are accurate.
In addition, the advertised amenities did not match what was represented when booking.
Based on the condition of the room, the lack of customer service, and the misleading information regarding amenities, I cannot recommend this property to others.
Family_with_children
10/10
Exceptional
14 Jun 2026
Jerome
Newly refreshed hotel, helpful staff
6/10
Pleasant
08 Jun 2026
Doris
Restaurant not open. Can hear water or noise from other rooms. No storage or shelving in bathroom. No closet. Gas or diesel smell in hallway. Soap dispenser in difficult to reach places. Clean floor and room. Has air conditioning. Good locks for safety.
Self
10/10
Exceptional
09 May 2026
shekhar
Amazing experience! The room was clean, comfortable, and very well maintained. Everything was organized perfectly and the atmosphere was relaxing. Special thanks to Amandeep for the best service — very professional, friendly, and always helpful. Made the whole stay even better. Highly recommended!
Family

Location & surroundings

SureStay by Best Western Whitecourt
3305 Caxton Street, Whitecourt, Canada

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