Name: Ramada by Wyndham Whitecourt
Address: 5420 49Th Ave., Whitecourt, T7S 1P3, CA

10/10

Exceptional

02 Aug 2026

Gordon

The hotel room was comfortable and clean. The hallways and lobby was undergoing extensive renovations. One concern was the railing height and design on the second floor lobby area and on the balconies-likely due to the renovations. The (included) breakfast was very good! Staff were very helpful at check in and check out. I would stay here again.

6/10

Pleasant

02 Aug 2026

Sandra

The front office and cleaning staff were very helpful and accommodating for us. However, the breakfast was very greasy, not as ordered and not delivered with a smile. The area was industrial and a walk to everywhere which I knew beforehand. I did enjoy the walk as the weather was great on our stay.

10/10

Exceptional

31 Jul 2026

Priscilla E

We enjoyed our stay. Staff was nice. Beds were good. A/c worked good. Price was good. Check in and check out went smooth. Our family had a good rest. Thank you.

10/10

Exceptional

30 Jul 2026

Crystal

The whole space is undergoing renos - I knew this when I booked. The staff was friendly and welcoming, and explained the renos. The room was clean and equipped and in good order, and the beds were comfortable. There was actually even a bit of a view of the river from the window! Breakfast gave a number of options, including selecting and ordering ahead of time, if you're in a hurry. Breakfast was quiet and quick, and checkout was uncomplicated. I would love to have eaten with metal utensils instead of wood, though. I can't wait to come back in the future to see how this older character hotel looks with a new face, when the reno is done!

2/10

Poor

28 Jul 2026

Eric

I booked this hotel because of the excellent appearance of the site and the rooms on the website. Upon arrival i noted the exterior was in rough shape (peeling paint and obvious water damage to some of the decorative woodwork and window sills), parking lot in disrepair. Thinking it can't get worse we went inside as we were pre registered, we got our pass cards and the attendant at the desk stated that there was some repairs going on and apologised that there may be spots were the carpets and wall covering are being replaced. All the hallways we were in to get to our room, were under construction, walls with holes and water damaged areas, were being covered with patching material that was wet and smelled musty. The room we were given was musty and smelled of mold, we couldn't stay due to health reasons. The fridge in the room had been unplugged for some time. it had not been defrosted as the water from the freezer and ice tray was sitting inside the fridge till i opened it and it spilled out onto the carpet. Had to leave the room as the mold smell was strong. Great service getting our money back. Suggest that before accepting a booking, inform the patron of the state or repair the building was in. Not a happy customer at all.

4/10

Poor

28 Jul 2026

Sidney

Hotel was under construction so there was open wired in halls and wallpaper was ripped, door look in room was breaking / broken, and the shower did not work only tap. Not good

2/10

Poor

21 Jul 2026

Shawn

The place looked dilapidated and abandoned from the outside and upon entry, it got worse. It smelled like it had been flooded at least 20 times in the 100 years since I assume it was built. The hotel is undergoing a complete reconstruction and everything was completely torn apart. I felt like I was in a horror movie while I walked the long hallways to my room. Took a shower and left. Expedia screwed me on this one. Should have been warned. Last time Inuse Expedia.

Self

2/10

Poor

21 Jul 2026

Jerlyn

First off, I’m disappointed with Expedia.

I thought I scored a great deal because I’m a member. Then I figured, “Well, Whitecourt is a small town, so maybe that’s why it’s cheap.” Nope!

The hotel is UNDER RENOVATION, and that should have been in bold, highlighted, flashing neon letters on the Expedia listing.

If my husband hadn’t just finished a 10-hour shift, we would’ve driven all the way back home.

Now, about Ramada by Wyndham Whitecourt…

Maybe I had high expectations because it carries the Ramada name, but this place felt more like an old motel than a hotel.

From the outside, it looked like a haunted house. I kept telling myself, “Maybe it’s nicer inside.” It wasn’t.

The paint was peeling, everything was dusty, and the entire room looked like it had been frozen in time. It seriously smelled like the 1800’s.

I’ve given 5 stars for the staffs who were genuinely kind and the breakfast was surprisingly phenomenal. They deserve the credit.

The building, however, desperately needs to catch up with the century it’s in.

The renovation should be completed first and the property made clean, safe, and comfortable before accommodating guests. Accepting patrons while the hotel is still in this condition is disappointing and falls short of what travellers should reasonably expect.

Family_with_children

8/10

Excellent

21 Jul 2026

Jason

Currently under renovations but hallways could definitely be cleaner. I get a mess however common areas should be tidy. Hallways especially.

Self

2/10

Poor

20 Jul 2026

Kelli

First off, the girl at the front desk was very polite, but that was the only positive of our stay. This hotel should be closed until the renovations are complete. It is dirty and in horrible shape or completely torn apart. If I could have gotten my money back and gone elsewhere I would have. I booked two rooms and both were old and looked nothing like the photos on the website. One room had a door that appeared to have been kicked in at one point as it was cracked and poorly fixed and the chain on the back of the door was super loose and you could see stains on the bathroom ceiling. I did not feel at all safe in the room. The second room had a balcony with no railing. We were told about this and didn't think it was an issue as we had no plans to go on the balcony. But I'm hindsight thinking this may have meant the room had not been cleaned recently. The mattress was stained and there was mold and mildew on the bathroom roof and tile grout and the bathroom fan didn't work.

Friends_and_family Family

6/10

Pleasant

20 Jul 2026

Katherine Rose

under renovations

Family_with_children

10/10

Exceptional

19 Jul 2026

Chetanbhai

Good price

Family_with_children

2/10

Poor

19 Jul 2026

Kenny

Booked a stay at this hotel last minute. When we arrived you could tell it was very run down. There were signs saying they were under renovations. But no mention of this when booking. Even though they had posted signs when we arrived that they were under going Reno's, the hotel lobby, hallways and all guest areas were a total mess. I totally understand that hotel's go through renovations but this place is like a hurricane went through it. There was a thick layer of drywall dust on everything, paint buckets left in hallways, emergency lighting and signs sitting on the floor, electrical wires exposed and no plug plates, stairwells blocked off, and the carpet in the hallways were not vacuumed since they started the renovations. I don't think it's that hard for the contractors or who ever is doing the renovations to clean up after themselves. The place also smelled of cigarette smoke so bad. The complimentary breakfast is made to order and would be served in a dark dingy room with broken windows. The room itself appeared clean on entry but the smell of cigarette smoke and of old wet carpet was beyond gross. We quickly decided we would not stay and returned the keys to the front desk. The woman at the desk said nothing, but to contact Expedia for a refund. We did and was refunded. The pictures on Expedia vs real and not comparable. Do not stay here.

Family_with_children

8/10

Excellent

18 Jul 2026

Sagar

Ok

10/10

Exceptional

15 Jul 2026

E Anne

Wow!! Overwhelmed at how helpful and kind the staff were. Especially the front desk clerk. He brought my luggage in for me. Being mobility challenged, that meant so much. The breakfast was generous and the coffee station was open 24/7.
My room was clean and well equipped . I can't wait to get back once the renovations are done.

Pet

8/10

Excellent

13 Jul 2026

Mike

Currently under renovation hallway is a mess, but the room was great, staff was fantastic

4/10

Poor

11 Jul 2026

Jessica

Lock on door was not secure. Carpet felt moist. Breakfast was fine and staff friendly

Family_with_children

6/10

Pleasant

02 Jul 2026

Genelle

Pet friendly ♥️. The building was under renovation but did not hear any noise. Staff was super polite.

Pet

2/10

Poor

01 Jul 2026

Jean

Nothing. It is very dirty. Carpets are not clean

Family_with_children

2/10

Poor

01 Jul 2026

Charlene

This hotel is the worst dump I have ever stayed in. Expedia should be better representing hotels they recommend. Filthy dirty, drug heads hanging around. Do not go here, sleep in your car if you have to. I will never use Ramada again.

Family_with_children

2/10

Poor

01 Jul 2026

Charlene

This hotel is the worst dump I have ever stayed in. Expedia should be better representing hotels they recommend. Filthy dirty, drug heads hanging around. Do not go here, sleep in your car if you have to. I will never use Ramada again.

Family_with_children

6/10

Pleasant

26 Jun 2026

Amy

They are very much under construction, which i think is a good thing. They need a major update as the rooms were quite dated. I would come back only when the renovation was complete.

Friends_and_family Family

4/10

Poor

23 Jun 2026

Jean-Francois

The hotel is under renovation and the remaining rooms are old and not well maintained. There is no gym, no real lobby and the breakfast room has seen better days. The location is pretty bad and away from most amenities. Not up to the Ramada standards. It's cheap and don't expect much.

Friends_and_family Family

4/10

Poor

23 Jun 2026

Leonard R

Bed was very uncomfortable.

Self

6/10

Pleasant

21 Jun 2026

Linda

The hotel is undergoing major renovations so its hard to be fair.
The staff were excellent.
Rooms very clean.
Breakfast was to order it was great.
Would I stay there again I would

Partner

2/10

Poor

18 Jun 2026

Diem

Too old

Business

2/10

Poor

14 Jun 2026

Kim

I was very disappointed in this property as the description was not as it appears in the photos. This property is undergoing renovations and there was nothing stating that. None of the amenities were available and do not recommend.

Family_with_children

8/10

Excellent

08 Jun 2026

Wendy

The property is undergoing renovations so it’s not super pleasing to look at but it was clean, staff were friendly and breakfast was a simple meal u, but not and fresh and cooked perfectly! Great value!

Partner

10/10

Exceptional

01 Jun 2026

Christina

The property is under renovations but the room was good and clean, staff were pleasant and helpful and the breakfast was great! Lots of parking and great price!

Family

8/10

Excellent

01 Jun 2026

Henrietta

Even though they are under construction the room was clean. Breakfast was good also, staff was friendly.

10/10

Exceptional

29 May 2026

ieisha

The staff were amazing & super helpful

Self

6/10

Pleasant

25 May 2026

Ryan

Pros- Staff is great. Breakfast was fantastic. Good parking. Cheap
Cons- very old hotel, very outdated and looks very poorly maintained. The old restaurant attached to it looks like you need a hazmat suit to walk by it from outside the building.

Business

4/10

Poor

23 May 2026

Luc

Very old, need to be refreshed!!!!

Family

8/10

Excellent

19 May 2026

Twila

Clean quiet room with comfortable bed. The bathroom sink doesn’t drain and needs to be cleaned of the debris clogging it.

Partner

6/10

Pleasant

16 May 2026

Thelma

The pictures are not accurate

Friends

4/10

Poor

15 May 2026

Brittany

Dated. Dirty. Pink mold in the bathroom. They are in the process of renovations. The Pictures are deceiving by far. No lounge, no kids areas. Breakfast you have to pre order the night before, and it all tastes like deep-fryer grease.

Friends_and_family Family

2/10

Poor

03 May 2026

Chelsey

In complete shock that Expedia would even promote this hotel. Images are 100% AI. This place looks and feels like an abandoned hotel. Bugs crawling out of the sink drains. Hotel carpets and wallpaper peeling. Garbage all
Over the grounds. Creepiest hotel staff. Didn’t ask for ID or credit card on check in. Just the absolute grossest horrendous stay I have ever stayed.

Family_with_children

2/10

Poor

02 May 2026

Janae

Nothing good to say except the staff was awesome. Building seriously needs renovated or burnt. High point super great staff

Self

10/10

Exceptional

30 Apr 2026

Niki

Breakfast was so yummy! One of the reasons we stay! The beds are so comfy as well.

6/10

Pleasant

21 Apr 2026

Kevin

Property is currently under renovation.

Partner

10/10

Exceptional

10 Apr 2026

Ken

more than continental breakfast, they had sausage and eggs as well. Staff was great. They solved my problem with the tv fast and even lent me a charging block for my phone.

Self

10/10

Exceptional

10 Apr 2026

Niki

Breakfast menu was better then the last time we stayed

Family_with_children

2/10

Poor

01 Apr 2026

Joanne

Got there , dirty and under Reno’s. Had to move to a different place the staff want helpful at all.there was a lady there she tried to be helpful but a very rude male manager. Expedia stepped o. Tho Ana were very helpful with fixing this for me. I wouldn’t use any other booking other then Expedia they never fail to have best customer service.

Self

10/10

Exceptional

28 Mar 2026

Bryce

The staff were super nice and friendly, the breakfast options offered were good. The staff also did accommodate me for a early check in

Self

8/10

Excellent

23 Mar 2026

Jason

Excellent staff. Would have been nice to have the restaurant open.

8/10

Excellent

14 Mar 2026

Jason

Staff were great. Rooms are clean.

Self

10/10

Exceptional

13 Mar 2026

Charlette

Friendly staff , clean rooms

6/10

Pleasant

11 Mar 2026

Ernest

Parking was fine . Didnt notice any plugins

10/10

Exceptional

09 Mar 2026

Timothy

Very easily accessible location with excellent, attentive staff who take the time to listen to your requests. Affordable, clean, and a charming little hotel. First time staying overnight in Whitecourt, Alberta. Not bad at all.

Family_with_children

8/10

Excellent

07 Mar 2026

Loretta

Pub was closed,til renovations next month they said

Family

10/10

Exceptional

05 Mar 2026

Ozzy

Everything was good, but I was especially happy with the included breakfast. Probably the best included breakfast I have had at a reasonably priced hotel.

Self

6/10

Pleasant

28 Feb 2026

Scott

Room good condition for ok building was clean. Noisy at night by the pulp mill.

Self

10/10

Exceptional

21 Feb 2026

Jeff

The one staff member working hard to fulfill all our breackfast order s., thank you. alll the staff was perfestional

10/10

Exceptional

21 Feb 2026

Dale

Room was clean staff where great.

Self

6/10

Pleasant

19 Feb 2026

Kevin

The staff were very courteous. Price was cheep, but this place is very run down and needs some help.
There is no places close to eat.
Breakfast was good, but until some updates are done, think about going elseware

Partner

10/10

Exceptional

16 Feb 2026

Raza

Awesome

Business_and_leisure Self

10/10

Exceptional

15 Feb 2026

Tammy

Great staff!

2/10

Poor

15 Feb 2026

Jessica

The rooms are outdated, which was irrelevant but they were filthy and not clean. The place smelled like urine or rotten walking in I wasn’t sure. We did walk by a large bag of empty beer cans when coming in. We did find an eaten chicken bone under the table, beer caps and other food under the tv stand. There was food crumbs and a bread tag under the bed. There was something spilled on the stand next to the coffee machine, and something on the door handle to bathroom that I’m sure was poop. The ironing board had gross stains on it. The bedding had stains. The curtains were moth eaten. Breakfast is provided but you get three options and you have to order from the front desk prior to getting it. It’s also only available until 9am even though check out is 11. The ceiling has multiple cobwebs as well as there is severe water damage on the walls throughout the entire building but specifically our room. The coffee machine had old dust and crumbs in it and wasn’t cleaned in a long time, through multiple guests. The windows and vents had dead flies and thick dust and had also not been cleaned in a long time through multiple guests. There were hand prints on our headboard so also not cleaned well. Absolutely felt like we were booked into the ghetto and the pictures online are deceiving compared to what you actually get, and walk into. Absolutely does not measure up to the Wyndham or Ramada name. Definitely got taken for a ride.

Business Family_with_children

10/10

Exceptional

11 Feb 2026

shoaib

Awesome

Business_and_leisure Self

6/10

Pleasant

08 Feb 2026

Shelley

It was fine

2/10

Poor

05 Feb 2026

Alex

Room was water damaged, in ever corner. The halls smelled Damp and ridled with sewage, the \"community room\" 119 is just a room so badly destroyed they dont wanna clean it and it reaks of mold and sewage. Staff werent terrible.

Leisure Family

6/10

Pleasant

02 Feb 2026

Jessica

clean room out dated and sauna was not available

Business Self

6/10

Pleasant

02 Feb 2026

Angel

towel that we had on our stay was ripped off though staff were accomodating

Friends_and_family Friends

4/10

Poor

02 Feb 2026

James

The room was old in need of repair the bathroom was a nightmare the entire hotel was in need of some major updates

8/10

Excellent

31 Jan 2026

Kyle

Fair price clean facility

8/10

Excellent

22 Jan 2026

Craig

Rooms were great
Front desk was fantastic. Cleaning staff was superb.

Business Self

4/10

Poor

17 Jan 2026

Justin

Breakfast was ok but not many options. Would be better with a buffet style breakfast. I booked the hotel for it having a pool table, gym, and sauna. The pool table was in the lounge so me and my son couldnt play. And the sauna and fitness centre were out of order. All the reasons i booked the hotel we couldnt use. I was very disappointed. Service was good and its not the staffs fault for any of it. Breakfast was good but not alot of options not even butter for the pankakes or toast.

Leisure Family_with_children

8/10

Excellent

05 Jan 2026

Henri

The staff are friendly and helpful I really appreciated their service

8/10

Excellent

05 Jan 2026

Houston

Staff was nice

Leisure Partner

6/10

Pleasant

05 Jan 2026

Houston

Staff was nice! Room was okay

Leisure Partner

8/10

Excellent

03 Jan 2026

Brian

The hotel was very clean, the staff was very friendly . The breakfast had a large selection
Of food . Everything was great . I forgot my makeup bag in the room and they notified us an hour after we checked out .Great place to stay.

Leisure Partner

6/10

Pleasant

29 Dec 2025

Mark

Staff was great, room was clean, but the restaurant was closed and included breakfast was just cold breakfast. Yogurt, toast and muffins.

Leisure

8/10

Excellent

29 Dec 2025

Ryan

Room was good. Could use more outlets though…

Leisure Family

10/10

Exceptional

27 Dec 2025

Sukhpreet

Clean, quiet, comfortable.

Leisure Self

10/10

Exceptional

15 Dec 2025

Payne

Clean and good front desk service plus the breakfast was great

Friends_and_family Family

8/10

Excellent

13 Dec 2025

Zack

Great for the price

Business

2/10

Poor

07 Dec 2025

Garth

The hotel was decent. Maybe ok

The room was not clean. I booked a 9 night stay due to work. We ended up being release early from the job and only used 5 (6) nights due to night shift. Hotels.com and myself tried to get a refund. But the manager said no. I was told to contact hotels .com which I did and they tried as well but the manager would not refund the 3 days not used.

The rooms are dirty. Open plug ins (wires showing ) behind the bed. Very poor breakfast Dirty kitchen (when you have to pick up breakfast, you can see unsanitary kitchen). I tried to be reasonable and look at big picture as it was economical. However. The refusal to refund the last 3 days sealed it. I am back working in the area, but they lost out on many more days . I am at a different hotel

Business

10/10

Exceptional

30 Nov 2025

Andrew

Great staff very accommodating and friendly would recommend staying and great price for the room too!

Leisure Self

10/10

Exceptional

24 Nov 2025

Agnieszka

Would highly recommend for a team tournament. Staff were very relaxed and allowed the kids to play. Rooms are far enough away from the central hang out spaces so no noise reaches the rooms.

Leisure Family_with_children

10/10

Exceptional

24 Nov 2025

Matthew

Room was great for the price, clean and comfortable. Breakfast was good, better than most comparable hotels.

Business

8/10

Excellent

22 Nov 2025

Brendan

Clean rooms, friendly staff, good breakfast, and good price. Would stay again.

10/10

Exceptional

18 Nov 2025

Donald

Room was clean, nice temperature in room. Person at front desk was friendly and helpful.

Leisure Partner

10/10

Exceptional

12 Nov 2025

Payne

great breakfast options , eggs, bacon, toast or pancakes , hasbrowns , orange juice apple juice, delicious coffee!

Friends_and_family Family

10/10

Exceptional

11 Nov 2025

Dan

Good rooms, out of the way nice and quiet. Definitely would stay again.

Leisure Partner

8/10

Excellent

11 Nov 2025

Bogumila

Like the breakfast to order idea. Small suggestions, should have coffee and hot water in dinning room too

6/10

Pleasant

04 Nov 2025

Joanne

It was a fine hotel but the building is old

Leisure

6/10

Pleasant

03 Nov 2025

Susan

Overall the beds were good! The building is in disrepair! And Needs lots of work! The staff are efficient and friendly! Does not look like the advertised website on Expedia! Very disappointed!

8/10

Excellent

22 Oct 2025

Leslie

It was fine. Access to the hotel was confusing though.

Business

4/10

Poor

19 Oct 2025

Brandon

People at the front desk were very nice but had black mold on our bathroom ceiling and the room wasn’t very clean

Leisure Family

4/10

Poor

18 Oct 2025

Michael

The bed was sold old and used that it had tears, rips on it very large. im glad i slept in my sleeping bag. The bed was disgusting

Business Self

6/10

Pleasant

04 Oct 2025

kimberly

Staff was friendly property was clean although a bit dated.

Leisure Pet

6/10

Pleasant

03 Oct 2025

Debra

Basic accommodations, clean and comfortable

I stayed one night on my way home - just needed a place to stay. Check in was quick and easy. All the staff I met were professional and efficient. Lots of parking. Room was dated but clean and comfortable.

Self

6/10

Pleasant

02 Oct 2025

Evelyne

It was ok, the room was a little dark. The breakfast was amazing!

8/10

Excellent

28 Sep 2025

Andrew

I have stayed here numerous times and enjoyed my stay ever time , the staf are amazing and very friendly, accommodating and inviting the food is great and reasonably price, huge selection . I cant say enough about the place and will be back many times more

Friends_and_family Friends

2/10

Poor

18 Sep 2025

Sherissa

I would not recommend staying at this place in whitecourt, the photos that are posted are nothing like when you show up and actually see the place. It is run down and the rooms are not clean/sanitary. Dirt and grim visible as well as tiny beetles crawling on your bed. The manager seemed to turn a blind eye to the fact we found tiny beetles on our bed and did not resolve the issue for us. Please take your money elsewhere if you need a place to stay in whitecourt.

Leisure Friends

10/10

Exceptional

14 Sep 2025

Damon

It was just fine

Business_and_leisure Family

4/10

Poor

05 Sep 2025

Scott

The staff were really helpful and nice to deal with. The place is very dated though and really shows its age. The main thing though is that the bed was worn out and the cleaning was poorly done. There was splatters of dried liquid on different surfaces and the toilet wasn’t well cleaned. You could see it even in just how streaky and poorly cleaned the front door glass was. It’s what you get for $80 though I guess.

Business Self

6/10

Pleasant

31 Aug 2025

Verified traveler

Stop over

Smell in the room in not that clean, rugs stinks, fridge is not clean there were foods stored and cannot used because of the food there. Front desk are very friendly overall

Friends_and_family Family

10/10

Exceptional

31 Aug 2025

Murray

Reception was very kind and accommodating

8/10

Excellent

25 Aug 2025

Nasrollah

good environment and clean