Ryad A&B Chaouen

Morocco , Chefchaouen
CHEFCHAOUEN, Quartie Adminestratif Rue 16 Nouvembre
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46 reviews shown

10/10

Exceptional

22 Feb 2026

ricardo

Excellent my stay the room was clean and food was delicious breakfasts was homemade excellent location

Friends_and_family Family

2/10

Poor

23 May 2024

Rayann

Horrible !!! Me and my boyfriend were followed around the Medina by a man “offering us directions” even though we repeatedly said no and we were not lost. This isn’t why it’s a one star review because this is common in certain areas of the Medina. I’m giving this hotel ONE STAR because the owner would not let me and my boyfriend in until we “tipped” for the services the “guide” provided. EVEN THOUGH WE KNEW WHERE THE HOTEL WAS AND WERE HARASSED. Shame on the owner, she should have let her guests in regardless smh!! Don’t come here !!

Leisure Partner

4/10

Poor

12 Oct 2023

Verified traveler

Fair- manage expectations!

The photos are not a true reflection! A bit dated and appears to have been neglected over the years

Partner

2/10

Poor

13 May 2022

Azaam

I don’t like nothing

Family

6/10

Pleasant

30 Nov 2019

Mark

Beware

I booked two rooms for this property, however on arrival were were told that there was only one room available. The host offered to find a room in another riad, however as we were in a hurry to get out and explore (we had less than 24 hours to see the sights) we didn't argue and instead just took the one room shared (but for the price of the two rooms). I can see from other reviews that this has happened before at this property. I would suggest Hotels.com follow this up and sort out immediately as it is not really acceptable to sell rooms that you don't have. This was very disappointing. Aside from that, the facilities were all good in the property, nothing negative to say about that.

Friends_and_family Friends

2/10

Poor

29 Sep 2019

Verified traveler

Deceitful hosts. We arrived at the Riad and with very little welcome. Tattered furnishing dusty tables, no hand soap towel or tissue in lobby bathroom. We were told that we will Be staying at another riad for one night ‘riad coloures du sud Marrakech. The assistant lady told us we were double booked and someone else is staying in our room and that we will have it the next day while having to stay at another riad. As this was not communicated with us prior and we did not feel we will be settled having to move again after our first night and only having such a short trip that we asked to be refunded so we can stay elsewhere. They refused and we were told To contact Expedia. We did. We explained the situation that our room Was double Booked and we are being asked to stay elsewhere at a place we have little information. Expedia’s assistant Mikal called the Riads manager Adil and Adil told Expedia that renovations were being done on the room and that is the reason. And no refunds will be given. This is now two different stories about what’s happening with our room. 1. A double booking 2. Renovations Expedia also told us that no one else is checked into the hotel but we saw the occupants and even took pictures. So the Riad is taking guest that Expedia does not know about. We asked to see the room and it’s renovations and they refused us. Very deceitful hosts, at our expense we booked another hotel after trying to sort the situation out for 2hours

Leisure Friends

10/10

Exceptional

17 Apr 2019

Verified traveler

I love the property very personal
Very attentive
Feels like home
Experience the cultures
Miss not having any media connection like a radio or tv in the room

Leisure Family

10/10

Exceptional

22 Feb 2018

Janet

A little oasis in Medina

We thoroughly enjoyed our stay at this Ryad. Adil, his wife and staff have been attentive and gave us good tips/advises during our stay. We booked for pick-up from airport through Adil and we were glad as it ease the arrival to the Ryad at night. The chicken tajine that night was delightful. We booked a day tour with Adil and his wife. They were very kind and gave us a special offer that the day trip clearly states the price is per room. The offered us the room price for our family as our son has a separate room. We booked the massage and spa at the Ryad and it was excellent.
The Ryad is located not by the main square but easy enough to get there and also the other souks. It is located in a quiet part of Medina so we were not disturbed by the noisy night life and slept well. There is a roof terrace that is very private and we enjoyed resting up there to soak up the sun.

Family

8/10

Excellent

15 Oct 2017

Shahima

Nice hotel, beautiful lobby in a good location

Our stay at this hotel from start to finish was pretty comfortable. There were a few instances which made the experience unsatisfactory, but on the whole we enjoyed our 4 nights at Riad Amiran. We arranged pick-up from the airport with the hotel and we found our driver waiting patiently outside even though our flight was delayed by 2 hours. We compensated him for the wait (tip the driver, don't pay him for the journey like we did. This is charged by the hotel afterwards). Tired and hungry, we arrived at the hotel earlier than the check-in time. Now usually when this happens, the hotel is happy for me to leave my luggage and allow me to go off to explore/eat/shop etc. In this case we sat there for 50 minutes with light refreshments as a hotel staff went off to clean a room. I didn't expect to be checked-in (although I have been when it's only an hour or so early), but we sat there until exactly 2pm when she returned and showed us to our room. We came downstairs 10 minutes later with the intention of going to eat and was greeted by one of the owners. She was informative and gave some good tips and advice, although I found her approach somewhat condescending. We met the owner, Adil and another member of staff who were incredibly polite, welcoming and extremely approachable. We found the female owner/staff member arrogant, hostile and just a tad rude. We saw her twice when we came down to breakfast and she completely ignored our presence.

8/10

Excellent

06 Jun 2017

MCS

Quiet location, big breakfast, comfy beds

Breakfast was huge and delicious--more than we could eat (fruit, cakes, 1-2 pancake types, baguette, jams, honey, tea and coffee). My husband would have liked a savory option, but solved this by buying cold cuts at Carrefour (20+ minute walk away). Very comfortable bed. Nice seating area on the roof - cool and breezy in the evening. Refrigerator and hairdryer in the room. We were quite happy w/o television. Recommend bringing a reading light/torch as overhead/bedside lights are a bit dim and leaving the windows onto the courtyard open leads to lack of privacy. Earplugs might be useful to have as occasionally other guests can talk loudly at breakfast or in the courtyard and the sound travels. (It depends on who is staying. There were also very quiet days.) WIFI was a bit slow, but sufficient for email/surfing the internet, insufficient for work-related use with lots of downloading/uploading or skype conferences. Easy walk (20 min) to Jemaa el Fna square and to the souks. Colorful greenmarkets near the ryad. Nice hammam nearby (Mythic Oriental Spa; tourist-oriented) - best massage I've ever had. We also splurged and went to Latitude 31, which was 100 meters from the ryad. Beautiful dinner on our first night in Morocco. Overall, a wonderful experience and a good night's sleep every night.

Partner

8/10

Excellent

14 May 2017

Afua

Nice ryad within old walls of marrakech.

I was initially shocked by the surrounding areas near the Riad but once inside the building, it was so relaxing and serene. All staff from manager to cleaners were very helpful. The location is well within walking distance of the majority of marrakech. I always had a tidy room and comfortable bed to come to from my sightseeing.
I will definitely be back here with friends in the future.

10/10

Exceptional

02 May 2017

Verified traveler

Embrace Marrakesh in its Authenticity

This is a traditional Riad. Beautiful & clean. Located inside the old city Medina near Bab Yocout which will grant you access in and out the Medina. Leaving the Riad, turn right and keep walking, when you reach the end turn left onto the main road and continue all the way to the souks. Leaving the Riad turn left, another left at the corner and another left at the next corner, this brings you to the wall of the city and the gate Bab Yocout. Outside Bab Yocout you can catch a cab. The owners where present during our stay providing answers to all our questions, and acting liaisons and translators when needed. We were checked in by \"Lemi\"- a wonderful young man who spoke English and coordinated our stay. If you want authentic home cooked SLAMMING Moroccan food, EAT HERE!. The ladies in the kitchen make everything from scratch and take any reasonable requests. You will taste the difference when eating outside in a restaurant vs here at the Riad. The room service was great, We even asked the Riad late one night to please have our clothes washed and dried for the next morning and they did!!!. We booked private tours with the Riad for Essaouira and Ouzoud waterfalls. The trips were amazing. The drivers provided so many essential tips such as to what the purchase, where to purchase, how much to pay and how to negotiate price! Having this insight was priceless because it equips you with the power and knowledge to really enjoy your vacation. We were treated like family and I loved it

10/10

Exceptional

27 Nov 2016

Brian

A pleasant home away from home

Adil and his staff treat you like family and are very friendly. The hotel kindly picked me up at the airport. Upon your arrival you will be welcomed with some fabulous mint tea. The hotel is very clean and quiet. All rooms face onto a very nice inner court yard. The hotel is fabulous as it is small you have the opportunity to meet other guests at the free breakfast every morning. The hotel WIFI works really well. I had the pleasure of taking a site seeing tour with the hotel and leaned a lot about Morocco. The hotel is an oasis of tranquility in the midst of the old city and has a gorgeous roof top deck. I will stay at the Ryad Amiran again and would happily recommend the Ryad Amieran to others. Thanks for the great stay!

8/10

Excellent

07 Nov 2016

Sarah

Comfortable riad. Pleasing staff.

This riad is situated off a side street. It is a comfortable riad, with attentive staff. Be careful not to get lost, follow the main square signs closely once in the souks. Beware of people offering you directions. The room (Saphire) was of a good size, the shower was very good and all toiletries well catered for. Lovely patio on the roof, we would suggest you take breakfast on the roof if weather permits.

Partner

8/10

Excellent

08 Oct 2016

christine

Low key, clean and convenient

The staff are very helpful and friendly.
Breakfast was served daily -with a smile. A map and verbal directions were provided to get around the medina.
I asked for a particular tea and the staff went out and and procured it for me!!

4/10

Poor

26 Sep 2016

Difficult to locate despite local help

Inconvenient location (taxi expensive from here and long walk to Jamaa el Fna) despite local help. Breakfast is only carbs and sugar. If you arrange trips thru them, get in writing and not pay in advance: we arranged a trip from Marrakesh to Fez with stops in Casablanca and Rabat- paid what they asked with no haggling. But got exactly opposite - old car, non English speaking driver who told us 3 hours into the trip in Casablanca that he did not have license for Rabat.
Much enjoyed and had better value at our stay in a conveniently located 5 star hotel with excellent breakfast that are available on \"sale\" often for a little bit more than Riad prices. Riad experience good but maybe for one day only, but for those who like 'conveniences' and services like reliable travel planning , other options abound.

8/10

Excellent

16 Nov 2015

Rahat

Ryad us Salam!

The first thing that hits you about Ryad Amiran is the beautiful smell of incense that subtly permeates the entire riad.
The second thing that you notice is the fantastic customer service and smiling faces all around, especially Adil, Naima, and Meryem. No task was too big, nor any query too mundane. Their professionality really puts ones mind at rest and lets you enjoy your stay, and overall holiday.
The riad is very clean, the room plus en-suite shower were immaculate, and it is a place I can see myself coming back to again and again.
Choukran bezzaf Ryad Amiran!

Family

8/10

Excellent

21 Aug 2015

Naz

Staff were amazing!

Very friendly staff, location is slightly off main toad but once you know the route very easy to navigate around.

10/10

Exceptional

03 May 2015

Samuel

Ryad Amiran - perfect!

Perfect hotel! Felt like royalty staying here. Food was amazing, staff very helpful and friendly. Nothing was too much hassle for them. Can take a little while to get used to finding the Ryad but that's part of the fun. Would recommend this ryad to everyone. Thanks to all at the Ryad Amiran for making our stay in Marrakech enjoyable! We will be back!

Partner

6/10

Pleasant

16 Nov 2022

Eduardo

complicada llegada

Al llegar al Ryad, no indicaon que nos cambiaran a otro Ryad por que no teninan la reservacion para las 4 habitaciones , que ya nos la habian cambiado hace unos dias y nos enviarn a otro tipo sucrusal de ellos, medio escondido y dificil , pero nos trataron bien en ese nuevo , aunque un poco enredado para llegar con nuestras maletas

Friends_and_family Family

10/10

Exceptional

12 Nov 2019

Carlos

La ubicación no es demasiado buena pero el trato totalmente familiar.
Realmente uno se encuentra con un casa
Todo el personal muy amable y con ganas de agradar en todo momento.

Leisure Friends

8/10

Excellent

05 Nov 2019

Elisa

A circa 15min a piedi dalla piazza principale,i taxi riescono ad arrivare a prenderti a circa 100mt dalla struttura. Colazione tipica e abbondante, possibilità di mangiare anche i pasti su prenotazione.
Unico problema è stato il pagamento, accettano dirham/euro ma non carte di credito.

Leisure Friends

6/10

Pleasant

31 Oct 2019

Jamy

Beau cadre, propre, personnel sympathique.
Petit déjeuner bof (jus d’orange industriel, plats du soir bof, etc.)
Localisation vraiment bof. Coin pas très sure...

Partner

8/10

Excellent

14 May 2019

Verified traveler

Riad bien situé dans un endroit calme au cœur de la médina , personnel bienveillant et petit déjeuner excellent sans compter le charme de cet endroit

Leisure Partner

6/10

Pleasant

02 Feb 2019

Anne

Bon accueil de la part des employés du Ryad rien à dire là dessus !
Cependant nous avons trouvé les prix exagérés... Chicha à 15 euros par exemple et le thé n’est même pas offert (2,5€)... Hammam 20 euros par personne, un peu chère selon moi. Le linge de salle de bains n’a pas été changé durant les 5 nuits passées ... et le sol pas balayé ! Quelques détails à améliorer selon nous ! Quant à l’emplacement géographique : un peu surpris d’être au cœur de la Médina , pas évident quand on vient pour la première fois.

10/10

Exceptional

15 Dec 2018

Verified traveler

Riad très accueillants personnelle à notre écoute.

6/10

Pleasant

01 Dec 2018

Verified traveler

NO LO RECOMIENDO

Considero que el Ryad esta sobrevalorado porque si bien es un lugar precioso, el lugar muestra falta de mantenimiento, la terraza sucia, las sabanas de la habitación estaban muy sucias (tuve que dormir con mi chamarra). Su calefacción pésima. Las toallas en lugar de blancas amarillas. En los cuatro noches que estuve no se cambio ni una sola vez las sabanas (pese a que hicieron la limpieza en las habitaciones).
El primer día vi al dueño al cual le comente que no hablaba ingles (el habla español). A los cinco minutos apareció la esposa a explicarme el funcionamiento del hotel en ingles cuando pienso el dueño pudo explicarme (estaba en su oficina)
Te cobran el doble o triple en todos: paseos, refresco, agua, como si fuera un hotel de cinco estrellas.
Considero que la calidez y Calidad esta en Kamal, su trato amable y siempre dispuesto a colaborar es lo que da fuerza al Ryad.
GRACIAS KAMAL POR SU APOYO

8/10

Excellent

09 May 2018

Camilo

Escoja habitación interna si prefiere silencio

Adil, y su esposa son excelentes anfitriones.

El ryad es más bonito por fuera que por dentro, lo cual es normal.

Las habitaciones son cómodas para dos personas o una pareja y un niño pequeño. El desayuno es generoso y ellos atienden solicitudes especiales en caso de haberlas. Las sábanas y toallas no son de lujo, pero están bien. El aseo puede mejorar un poco. El vecindario es un barrio típico al interior de una mezquita, lo cual implica si hay ruido afuera, en las habitaciones externas va a escuchar ruido.

El hammam es pequeño, pero el servicio es excelente.

Gracias Adil

Partner

4/10

Poor

04 Mar 2018

LUCIA

ZIMMER GROSS, RUHIG, LEISE, SCHÖNE INNENHOF.

WIR HABEN DAS ZIMMER NUR ZUM SCHLAFEN UND DUSCHEN BENUTZT, TROTZDEM HABEN WIR GEMERKT DASS DIE REINIGUNG NICHT 100% RICHTIG WAR. Z.B DAS BADZIMMER NUR OBERFLÄCHIG GEPUTZT, DIE BADTÜCHER NICHT GEWECHSELT, KEINE DUSCHARTIKEL.

DAS FRÜHSTÜCK WAR IMMER GLEICH UND LANGWEILIG.

6/10

Pleasant

25 Jan 2018

Hervé

Hotel tranquille mais loin des taxis

la chambre et la salle d'eau manquent de chaises et de porte- serviettes, sinon ça va . Personnel sympa et navette aéroport très efficace.

10/10

Exceptional

03 Jan 2018

Samuel

Authentic Moroccan Stay

Loved this Riad. It is in great state and conditions. Rooms are very spacious, confortable beds and elegantly decorated in various Moroccan themes. The service and the staff is very welcoming and friendly. Great Moroccan breakfast. They even made arrangements for a 6am breakfast the day we were leaving to the Sahara desert. They also have an inhouse spa and hamman service which is a good plus for relaxation. Its about a 20-25 minutes walk to the central square in Marrakesh depending on your pace and distractions with the souks. But its totally worth it, very safe and totally recommend this Riad/Hotel.

Partner

6/10

Pleasant

27 Nov 2017

vale

Unicado pesimo. Peligroso.

Peligroso. No vayan se van a arrepentir. No puedes bi salir del hotel. No hay taxis cerca. Muy pobre el area. Hay adaltos basura y mucha gente viva.

10/10

Exceptional

22 Oct 2017

Verified traveler

Havre de paix au milieu de Marrakech

Nous sommes très heureux d'avoir déniché ce riad tout à fait charmant, moderne et très propre. Les photos du site sont à jour. Vous pouvez vous y fier. À retourner!

8/10

Excellent

20 Apr 2017

Verified traveler

Great Riad but location is not the best

The Riad itself is great and host is great. But one hard issue is the location, because it is at the west of the Medina but not near the square (which is at south). So everyday you may need to walk for an extra 30 mins (because many interest stuffs is around the square).

8/10

Excellent

16 Apr 2017

Jérémie

Ryad typique et accueillant

Ryad typiquement marocain au porte de l'entrée de la médina. Dépaysement totale. Personnel aux petits soins.

10/10

Exceptional

21 Mar 2017

Maria

Una bonita y recomendable experiencia

El Ryad está muy bien conservado. Las habitaciones son cómodas. Colchón y almohadas cómodas. El baño muy amplio, eso sí con poca luz. Nuestra habitación era la más pequeña pero era suficiente, eso sí no tenía mesillas ni repisa para dejar las cosas. El Ryad tiene un patio muy bonito y agradable en el que se escucha el canto de los pajarillos al amanecer. El desayuno estupendo, cada día te preparaban un bizcocho y otro dulce casero diferente. La única pega que se hacen cenas en el patio y se escucha todo en las habitaciones.

10/10

Exceptional

12 Mar 2017

Genevieve et Pa

Ryad dans Médina proche d'une porte , pas bruyant

Très bon accueil , nourriture bien, petit dej. Sympa , trés joli décor , ...

10/10

Exceptional

25 Dec 2016

Anja

Familiäres Stadt-Hotel in zentraler Lage

Sehr freundliches und zuvorkommendes Personal, wunderbar gemütliche Atmosphäre, tolle Sonnenterrasse zum Relaxen, Essen und Getränke im Hotel relativ teuer

8/10

Excellent

06 Dec 2016

Claudia

Schönes Riad

Schönes Riad. Leider war das Badezimmer viel zu kalt. Keine Heizung. Es gab auch kein warmes Wasser. Frühstück gibt's im Innenhof der in den Wintermonaten nicht wirklich warm ist, dafür ist das Frühstück gut und das Personal sehr nett . Die Umgebung ist gewöhnungsbedürftig, wie es halt so ist in Marrakesch.

Partner

6/10

Pleasant

13 Nov 2016

Charlie

Attention frais débité par l’hôtel

Le débit sur notre compte n'a pas correspondu avec le montant de la réservation - différences - taxe de séjour et frais de paiement par carte (5%) pris par l'hôtel 2 semaines avant notre arrivées.
Malgré mention transfert gratuit à l’aéroport sur notre reçu d'Expédia l'hôtel la refusé!

10/10

Exceptional

18 Oct 2016

Aminata

hotel accueillant en plein dans la Médina

Hotel très accueillant au sein du quartier populaire de la Médina et ses ruelles typiques. Choix idéal si l'on veut vivre au plus prêt des marocains et loin de la vie à l'occidental

8/10

Excellent

03 Jul 2016

cesar

Marrakech

foi tranquila. Atendentes atenciosos.

Family

10/10

Exceptional

21 Apr 2016

Ernesto

Alojamiento especialmente recomendable

Muy recomendable por su comodidad, su silencio, su estar agradable... La comida muy buena. El personal muy agradable. Únicamente que al ducharse se pasa un poco de frío, porque no era época de estar la calefacción puesta (marzo).

8/10

Excellent

21 Jan 2015

Verified traveler

Riad au coeur de la Médina

Accueil chaleureux et gentillesse des propriétaires et du personnel, ce Riad fait des efforts pour offrir au visiteur une décoration locale et une ambiance typique et on s'y sent bien.

Situation près de la gare routière et donc des taxis, c'est un avantage, mais un peu éloigné du centre de la Médina et de la place Djema el Fna. Difficile de rentrer à pied sans se perdre et les indications des habitants pour retrouver son chemin sont le plus souvent dans l'attente d'une rétribution.
Le quartier, très typique ne dispose pas ou très peu de restaurants, il faut donc marcher ou prendre un taxis pour déjeuner ou dîner en dehors du Riad.

Partner

8/10

Excellent

20 Jan 2015

bernard

pour son accueil, son emplacement, son confort

Excellent accueil et service dans ce ryad très confortable et bien situé dans la Médina, près des taxis et des bus.
Petit déjeuner très bon et très copieux. Repas très bons...plus chers que sur la place...mais peut-être plus sûrs
La gentillesse, l'accueil et la qualité du service est remarquable.
Excellent rapport/qualité prix
A recommander

8/10

Excellent

25 Dec 2014

Antonia

Hotel con ambiente agradable, bien situado

Nos ha gustado mucho, nos ha parecido una ciudad muy exotica