Sely
Terrible experience: false advertising, lack of respect, and total insecurityWe were completely frustrated with this accommodation. The place is extremely poorly maintained and totally different from the pictures shown on Expedia, which clearly haven't been updated in years. The neglect started right upon arrival: despite informing them in advance that we would be checking in late, we were locked out of the establishment in the middle of the night with a child, without any support.The owners are extremely rude, ill-mannered, and deceitful. In addition to not taking responsibility for their own mistakes, they extorted us by charging an abusive surcharge that was not included in the original booking. To make matters worse and breach any boundary of privacy, the owners entered our room without authorization while we were out, which is unacceptable and illegal.The breakfast was a disaster: poor quality, stale, and lacking variety. We couldn’t stand the hostile environment and decided to leave before our scheduled check-out date. We felt completely uncomfortable, disrespected, and, above all, unsafe due to the lack of professionalism and integrity of the place. The only positive note in this unfortunate situation was that Expedia provided us with adequate support once contacted, acting quickly regarding our issue.I do not recommend this place to anyone. Expedia should ban this type of establishment from the platform, as it ruined our trip. *Stay away from this place.*
