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Ellbee Ganga View

Haridwar · India

355 Haridwar RoadView location

8.2/10Excellent208 Reviews
Cleanliness8.2/108.2
Service8.4/108.4
Comfort8.2/108.2
Condition7.8/107.8
Location9.6/109.6
Neighborhood7.6/107.6
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ellbee Ganga View

With a stay at EllBee Ganga View, you'll be centrally located in Rishikesh, within a 5-minute drive of Ram Jhula and Bharat Mandir. This 4-star hotel is 9. 5 mi (15. 3 km) from Parmarth Niketan and 0. 6 mi (1 km) from Triveni Ghat.

Pamper yourself with onsite massages or take in the view from a rooftop terrace and a garden. This Art Deco hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can get around on the shuttle (surcharge), which operates within 15 km.

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Rishikesh? This hotel has facilities measuring 2000 square feet (186 square meters), including a conference center.

For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service. Enjoy international cuisine at The Sitting Elephant, a restaurant where you can take in the ocean view, or stay in and take advantage of the 24-hour room service.

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Make yourself at home in one of the 32 individually decorated guestrooms, featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding. 40-inch LED televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected.

Private bathrooms with showers feature rainfall showerheads and designer toiletries.

A stay at EllBee Ganga View places you in the heart of Rishikesh, within a 15-minute walk of Bharat Mandir and Rishikund. This family-friendly hotel is 0.6 mi (1 km) from Triveni Ghat and 2.1 mi (3.5 km) from Ram Jhula. Stay in one of 32 guestrooms featuring LED televisions.

Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Rishikesh?

This hotel has 2000 square feet (186 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • One child 6 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a smoke detector and a first aid kit
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: INR 2000 per vehicle (roundtrip, maximum occupancy 4)
    • Late check-out is available for a fee (subject to availability)
    • Crib (infant bed) fee: INR 2000.0 per day
    • Rollaway bed fee: INR 2000.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

Nearby attractions

Bharat Mandir 0.9 km / 0.6 mi
Rishikund 0.9 km / 0.6 mi
Triveni Ghat 1 km / 0.6 mi
Janki Bridge 3.1 km / 1.9 mi
Parmarth Niketan 3.5 km / 2.2 mi
Ram Jhula 4.1 km / 2.6 mi
Ram Jhula 4.2 km / 2.6 mi
Lakshman Temple 5.2 km / 3.2 mi
Neer Waterfall 8.7 km / 5.4 mi
Rajaji National Park 9.2 km / 5.7 mi
Patna Waterfall 9.7 km / 6 mi
Tera Manzil Temple 12.6 km / 7.8 mi
Beatles Ashram 12.7 km / 7.9 mi
Shantikunj 17.1 km / 10.6 mi
Saptrishi Ashram 18 km / 11.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 32
  • hotel
  • Car park
  • 24-hour reception
  • Wi-fi
  • Car hireExtra charge
  • Airport Shuttle
  • Room serviceExtra charge
  • Laundry service
  • Babysitting serviceExtra charge
  • Multilingual staff
  • Bellboy service
Show 20 more facilities & services
  • Hotel safe
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Café
  • Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • TV lounge
  • Game room
  • Spa treatments
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Ellbee Ganga View

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIER RIVER VIEWSUITE • PREMIER RIVER VIEWSUI.PE-RV

    Photos are not available for this room type.

    Ellbee Ganga View

    SUITE PREMIER RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIER RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PE-RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE TWO QUEEN BEDSSUITE • DELUXE TWO QUEEN BEDSSUI.2Q-DX

    Photos are not available for this room type.

    Ellbee Ganga View

    SUITE DELUXE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible WITH VIEWSDOUBLE • Accessible WITH VIEWSDBL.H6-WV

    Photos are not available for this room type.

    Ellbee Ganga View

    DOUBLE Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE RIVER VIEWSUITE • RIVER VIEWSUI.RV

    Photos are not available for this room type.

    Ellbee Ganga View

    SUITE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE TWO QUEEN BEDSSUITE • EXECUTIVE TWO QUEEN BEDSSUI.2Q-EJ

    Photos are not available for this room type.

    Ellbee Ganga View

    SUITE EXECUTIVE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ellbee Ganga View

8.2
Excellent
208 Reviews
Cleanliness
8.2 /10
Service
8.4 /10
Comfort
8.2 /10
Condition
7.8 /10
Location
9.6 /10
Neighborhood
7.6 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
23 Jul 2026
vikram
Very good location
Expansive breakfast range
Helpful staff
The facilities and extras were amazing
Aarti and high tea was complimentary
Good experience
Would recommend
4/10
Poor
05 Jul 2026
Ajit
I booked two different rooms. First room was good and overall experience was fine.
But then I shifted to higher end room but that was really bad experience. Towels are missing, soap dispenser was broken, spider webs were clearly visible in some part of room.
Shower water leaks on bathroom floor which is really bad because you need to be very careful while walking from shower to room - this problem exists in both upper end rooms.
So i went to tell at reception, but person was simply doing something on phone and did not bother to look at me.

Next day, exhaust fan (which is installed above bathtub) simply dropped. Maintenance guy came to fix it, after sometime AC air was smelling like something is burning. Few more conversations happened with staff but no point of writing anything more. I got shifted to new room and left hotel next day. No going to back that hotel for sure 😞. I booked it after seeing very good feedback but experience was terrible.
Family_with_children
10/10
Exceptional
27 Jun 2026
Luci
First, I had apparently reserved a room without a private bathroom, and they upgraded me figuring I didn't realize my mistake. I also got a river view, which was quite amazing. The staff was very kind, polite, and accommodating. Pooja was always ready with a smile and asking me if I needed anything or where I was planning to visit. One morning, I was leaving before breakfast and they made me breakfast TO GO of fresh cut fruit, sandwiches, and a smoothie. My laundry was always completed by the end of the day and was returned freshly ironed. The restaurant was on the 5th floor with an amazing 180 degree view of Risihikesh and the mountains beyond. The food was delicious-a perfect blend of spices. Breakfast was served as a buffet with many choices, and room service was delivered timely. At 4, they had High Tea which was free as well as an option at 5 to attend Arti at the Ganges. Overall, it was a very good experience. I would recommend this hotel and would return.
Self
10/10
Exceptional
29 May 2026
Indrajit
Nice property near the Triveni Ghat. Very helpful staff. I liked their complimentary Ganga Aarti Darshan. Highly recommended.
Family_with_children
10/10
Exceptional
20 May 2026
Vikram
Excellent place and staff. The breakfast was awesome. Walkable to market and the ghats at Ganges. Highly recommend.
Friends
10/10
Exceptional
23 Apr 2026
Donald
Enjoyed my stay. Food was excellent.
Self
10/10
Exceptional
10 Apr 2026
Mahendra
All the staff are very friendly and very helpful. Even they upgrade us with better views. Nice of them. I will definitely come back at this place again.
Partner
10/10
Exceptional
06 Apr 2026
Christopher
The room was big and clean and the staff were very helpful. There is free yoga in the morning and a complimentary high tea in the afternoon.
Self
8/10
Excellent
02 Apr 2026
Raman
Need some cleaning improvements
10/10
Exceptional
02 Apr 2026
Indraneel
Marvelous experience, superlative hospitality, modern and updated room and features. The Sitting Elephant serves delicious meals, breakfast buffet is satisfying and the views from the restaurant and the topmost floor are breathtaking.

Their staff - across the hotel - feel like family. Very genuine and kind in every respect.


Highly recommend. Will be back.
Self
10/10
Exceptional
02 Apr 2026
Sherry
EllBee Ganga view was the best hotel room I had on my entire trip! My room with a glass wall over looking the Ganges was a dream come true! Located in a wonderful area, close to all, delicious breakfast! Absolutely beautiful, Thank you for the memories EllBee!!
Self
10/10
Exceptional
20 Mar 2026
Naynesh
Rooms were clean, staff was good and environment is family friendly.
8/10
Excellent
15 Mar 2026
Vidyesh
Family friendly, clean rooms, walking distance to Trvani that.
Good breakfast and complementary tea in the evening.
Family
10/10
Exceptional
06 Mar 2026
Shilpa
We had a great stay at the Ellebe View Ganga Hotel with an amazing view. The rooms were comfortable abs staff very helpful helping us through the ganga aarti and staying for a few hrs to support my elderly mother.
Family
10/10
Exceptional
21 Feb 2026
Maartje
Me and my girlfriend spent one night at Hotel EllBee, but we wish we could've stayed longer. We had a wonderful experience! It was especially nice to meet Vikram, who works at the hotel. He puts great care into his work. We really appreciated him guiding us through the local Ganga aarti light ceremony, among many things.
Partner
6/10
Pleasant
19 Feb 2026
Jan
The hotel is so noisy from road noise - it does not have sound proof rooms! The food is very average.
It is a long way out from the centre of Rishikesh.
It is close to Triveni Ghat - which is beautiful
Friends
8/10
Excellent
16 Dec 2025
Rekha
Clean room n staff also help us out well.They were good n efficient. Thanks nice stay
10/10
Exceptional
03 Nov 2025
Pratiksha
It was wonderful experience staying at ellbee, staff was efficient and courteous. Vijay was very helpful and extended his help and every way possible. He took is for Aarti which added feather on our trip. Overall every staff member was genuinely helpful and respectful, food was excellent with super service. Will definitely recommend to other people.
Leisure Family
10/10
Exceptional
24 Oct 2025
Ujjal
The staff at the property were exceptional—their hospitality was unparalleled, marked by politeness, friendliness, helpfulness, and a genuinely welcoming attitude.
Leisure Partner
6/10
Pleasant
27 Sep 2025
Saloni

feedback

Between September 11th and September 16th 2025, my fiancé and I stayed there. My rating for Room Service would be 10/10. Rakhi is a wonderful person who took great care of our room like it was her own. Your kindness is greatly appreciated, Rakhi.🤗

However, I would like to emphasize the quality of the food and the service they provide. There is a serious quality issue at this hotel, and you need to take this seriously. After eating their breakfast, I developed heavy diarrhea and got sick. It was only on our last day that my fiancé discovered a bug, and we realized it was caused by food that was fried in expired oil. I have not complained to the food inspector, but it is not safe for guests. Most of their guests were not hotel guests but they came only for breakfast. this means they are only getting this quality food.
Partner
8/10
Excellent
18 Sep 2025
Angel

Good hotel bad location

The room was great but the hotel is basically in the middle of nowhere. The restaurant was expensive but nothing special!
Business Self
10/10
Exceptional
16 Sep 2025
Kerri
Excellent stay for 2 nights. Very helpful and polite staff. Ganga view from our room was mostly trees (3rd floor) but top floor common anea and restaurant floor view was spectacular. Restaurant is fine dining, somewhat expensive, but high level of service and food quality is good. . Nice ambiance with live sitar music. Included breakfast also good, with many options available, both Indian and continental, hot and cold. The highlight of our stay was going to the Ganga Aarti with Mr. Vijay (included with hotel stay). He took a group of 8 of us and did a good job of including both Indians and foreigners. He took very good care of us despite a heavy rainstorm, kept good track of us in the chaotic environment, helped us to participate fully. and arranged a tuktuk for us for the way back because of the rain. Was one of the highlights of my trip to India! Free yoga in the morning which was very good, and high tea at 4pm.
8/10
Excellent
09 Sep 2025
Shivraj
Staff was really nice. Property is located very well but it's not 4 star as it's mentioned and charged. So will advise to increase the standard to meet 4 star property.Thanks.
Leisure Family
10/10
Exceptional
19 Jun 2025
Jaydev
Very good hotel for Family staying. Staffs behavior is very good. Room was very clean.
8/10
Excellent
24 Apr 2025
Pradip
Location near Triveni Ghat, Ganga View from restaurant the seating Elephant
Business_and_leisure Family
10/10
Exceptional
26 Mar 2025
Ramamohanarao
Very nice
2/10
Poor
19 Mar 2025
Daksha
Rooms were dirty and smelly
2/10
Poor
13 Mar 2025
Purvi
This place is a DUMP!!! Zero management, dirty, and facilities don’t work including elevator. Stayed here thankfully for only one night and definitely feel scammed by the beautiful pictures posted online prior to my booking. The actual property and amenities are either old, dirty or non existent. Bathroom had no shower curtain and water fell all over floor. Went up to roof top restaurant and no one was working, two other guests were standing around wondering what to do. Room was booked with dinner included but hotel manager refused to honor the booking and fought with us. We left and had dinner elsewhere. Save your time and money and avoid this disaster property!!!!
Leisure Family
10/10
Exceptional
27 Jan 2025
Jinesh
Excellent hotel and brilliant loco for Triveni Ghat Aarti. Hotel staff would walk one up to the Aarti and ensure all is well. This is very handy to have in what can potentially be a hectic event otherwise. Complimentary high tea was great and the rooms were spacious and clean. Thanks for the upgrade. Dining options in the restaraunt very good
Leisure Self
10/10
Exceptional
26 Dec 2024
alan

Brilliant

Fantastic staff and lovely food....had the worlds biggest bed!!!!!
Self
6/10
Pleasant
12 Dec 2024
Tejinder
Its ok was not what we expected , price range was bit higher compared to the facilities.

Had very bad experience room next to our room was blasting the TV sound which was very disturbing
Business_and_leisure Partner
10/10
Exceptional
10 Dec 2024
Akhil
Good breakfast service and clean room. The only negative is that the Aarti is actually not private by hotel. It is conducted at a public ghat nearby.
Leisure Family_with_children
10/10
Exceptional
23 Nov 2024
Monika
Beautiful property!
10/10
Exceptional
10 Oct 2024
Ishika
\"I had an absolutely unforgettable stay at this hotel!The hospitality of the staff was truly to good; they went above and beyond to ensure a comfortable experience. The food at the rooftop restaurant was delicious, complemented the stunning view of Ganga ji
Leisure Family
10/10
Exceptional
31 Aug 2024
Sourav
I recently stayed at this hotel was amazing stay and the hospitality staff was very helpful and polite,the food of sitting elephant restrorant was very delicious,ganga aarti was profoundly spiritual and serene experience.
Business_and_leisure Friends
10/10
Exceptional
29 Aug 2024
Chetan
Overall great experience, will recommend for sure!
10/10
Exceptional
24 Aug 2024
Sagar
What a beautiful hotel with more amazing food. Thank you to all the staff for being so courteous. We enjoyed our stay here thoroughly. Thanks Ritesh for helping us check out smoothly. Highly recommend this hotel.
Leisure Friends
10/10
Exceptional
24 Aug 2024
Gauravi
Enjoyed my stay at the Ellbee Ganga View. Very well located complemented with a beautiful restaurant Sitting Elephant overlooking the holy Ganga Courteous and prompt service by the staff...
Leisure Family
10/10
Exceptional
21 Aug 2024
Vikas
Nice excellent place to stay,and friendly staff.well maintain rooms.food and service are totally good it is my first and memorable stay.
Business_and_leisure Friends
10/10
Exceptional
17 Aug 2024
Aman
I recently stayed at this hotel was impressed by the rooms and the exceptional hospitality.the staff were welcoming,and the house keeping team's attention to detail was evident. The handwritten welcome letter was a thoughtful touch that made my stay even more special.highly recommend
Business_and_leisure Friends
10/10
Exceptional
17 Aug 2024
Harshal
Had an exceptional stay at this hotel! The hospitality of the staff was truly outstanding; they went above and beyond to ensure a comfortable experience. The food at the rooftop restaurant was delicious, complemented the stunning view of Ganga ji
Business_and_leisure Family
10/10
Exceptional
12 Aug 2024
RASHMI
Excellent
Leisure Family
10/10
Exceptional
30 Jul 2024
Monika
The manager ritesh was wonderful. He took care of everything.
Leisure Family
10/10
Exceptional
18 Jul 2024
Murlidhar
I stayed in Elbee Ganga view Rishikesh for 2 nights with my wife in April. Overall It was a good experience.

Reception: All staff was helpful and friendly. They gave is a warm welcome with garland. The room they offered me was spacious and good. But it was lacking bath tub. I shared my concern for the room with bathtub and they immediately changed my room to a room with bathtub.
So i would give a 5 star to the front office team for their motto towards customer satisfaction.

*Room: Room was good, spacious and all the facilities mentioned on their website. In Room locker was non-operarional (seems due to dead battery). I dont needed the in room safe, So i would not deduct any rating there.

Minor plumbing issue in roof shower as some water was leaking towards upside which was spoiling the false ceiling of the roof. I shared it with reception and they took it positively and assured to get it fixed.

*In Room Dining:* Food was good, Portion size was very good. Price was reasonable.

Location is good. Rooftop has an amazing bird's eye view of Rishikesh.
Leisure Partner
10/10
Exceptional
25 Jun 2024
Nalin
This property is very clean and within walking distance from Triveni Ghat. Get the room on the 4th floor with Ganga view and you will love the place.
Leisure Family
10/10
Exceptional
17 May 2024
Sarthak
Amezing stay

We had a fantastic stay the river view from our room was stunning and the food was delicious nice hospitable staff. Recommended
Family
10/10
Exceptional
16 May 2024
Preeti
Nice place and great hospitality..This resort is really very good , the room service and staff is also excellent I would recommend my friends and family to visit her
Leisure Family
10/10
Exceptional
03 May 2024
Prateek
Charming property with best view of Ganga River.Food was excellent in the roof top restaurant.Close to triveni ghat.

We would really suggest other friends and relatives to enjoy this property.
10/10
Exceptional
02 May 2024
Lakshay
One of the best hotel i have staued in Rishikesh. Good services and very nice staff.Food was delicious ans especially their garhwali food wad mind blowing.They also have upgraded my room as a gesture in occasion of my 1st wedding anniversary .
Highly recommended
10/10
Exceptional
01 May 2024
Reena
The amazing property,nicely constructed ,Rooms was neat and clean.Awesome experience to take food with panoramic view.Also,suggest more to visit this property and enjoy the vacation.
10/10
Exceptional
23 Mar 2024
Munesh
It was 1 day visit to rishikesh and their hospitality was excellent. prompt services.breakfast was delicious and so fulfilling.Best part in our stay was The spiritual Evening ganga aarti at triveni ghat and at the time of checkout they gifted us complimentary ganga jal bottle.Thank you for the wonderful experience.
Leisure Family_with_children
10/10
Exceptional
23 Mar 2024
Vanshika
It was a solo trip to Rishikesh.The vibes of the hotel is very positive.Staff was humble .Breakfast was excellent.In evening their team member took for Ganga aarti at triveni ghat felt a spiritual connecr with vibes of the place.Perfect for a solo female traveller .Highly recommended
Leisure Self
2/10
Poor
07 Feb 2024
sarveshwar

Old customers are disappointed

Very bad , quality of food , rooms cleanliness have gone down
While this used to be a good hotel few years earlier
Business
2/10
Poor
08 Dec 2023
vijendra
We recently stayed at the EllBee hotel in Rishikesh for two nights, booked through the Expedia app. Despite the promising appearance on the Expedia website, our experience was mixed. The welcome drink, a sweet rose water concoction, was a nice touch. However, the overall hotel had an unpleasant smell and seemed poorly maintained.Upon entering our room, we encountered a musty odor, suggesting it might have been closed for an extended period. Despite this, the room did offer a good view of the Ganga. We faced issues with cleanliness, especially in the shower, bathtub, and toilet, but the staff promptly attended to our request for cleaning.We had to change rooms due to a malfunctioning shower, and the new room lacked blackout curtains, allowing unwanted light in at night. Additionally, the restriction of providing only one key card per room was inconvenient. The staff, particularly at the reception, could be more accommodating in this regard.While the hotel has potential with its Ganga views, improvements in cleanliness, maintenance, and customer service are needed for a more satisfactory stay.\"
Leisure Family_with_children
2/10
Poor
22 Nov 2023
Yogesh

Absolutely atrocious. Stay away

The hotel have advertised themselves as a 4 star hotel and without being overly emotional this hotel is not more than a 1 star hotel with aspirations of being something better.

It is dirty, the staff are shouting at each other whilst customers are there. There is no one to take your luggage which is a given in a 4 star hotel. The room service is atrocious they dont even answer the phone, i had to ask 5 times for bottled water which eventually i was charged for which again a 4 star hotel gives as complimentary. The food was salty and eventually when it came the staff came with a grumpy face and no manners. The hotel is dirty totally run down, do not be deceived by its amazing pictures.

I had booked this hotel for 2 nights and i left after 4 hours as i had enough of it.

I had to complain that why are you charging me for water and i was told that its their hotel policy and due to the seriousness of the situation they refunded my water and that is the only compensation i got.

There are no views of nothing.

Totally feel misled by the Hotel and its reviews and also Hotels.com that they let this happen.

It is totally disgusting.

This is not a spiteful review or overly emotional.

i feel very misled.

Stay away


2/10
Poor
29 Oct 2023
Sandeep
We were promised jain food but they had very limited options for lunch and dinner.No safe parking place is there.They have a small parking space at the back of hotel where anybody irresponsible will be given your car keys to park it.They put a dent on my new car and scratched it's paint on the front while parking it.When I talked to the owner Mr.Sahib and the front desk no body was willing to own it and I was not compensated.We came back feeling awful.
Leisure Family
4/10
Poor
08 Jun 2023
Anupam
Elbee Ganga (for me) is one of those places that used to be good at sometime. While the staff is friendly and very attentive, it all ends there. The main gate to enter had bags of sand and cement for you to get in and cars and SUV’s can’t get in. So you enter the hotel with sand in your shoes.

The rooms are dilapidated and closets, furniture, and beds are worn out and way past their lifespan. Bathrooms have water stains on the walls and ceilings and mine had a fly that refused to leave. The pictures on the website must be from when it was new as that sheen and feel has long gone.

The two saving grace for the property are the folks who work there and the food in the restaurant on 5th floor. We were there for an evening and night so managed it but I would not recommend this place to my friends and family visiting Rishikesh.
Leisure Family
2/10
Poor
23 May 2023
Nishant
Noisy area and crowded. We can see only car mechanics and car repair shop in vicinity. There is no Ganga view.
6/10
Pleasant
16 Apr 2023
Ashish
Overall good, food quality very poor though. The restaurant needs much better food. No beverages in the restaurant, not even soft drinks.
Business
4/10
Poor
31 Mar 2023
Chitra
This was one of your VIP Access hotels and yet they didn't give any of the services that were outlined in your program. I had requested a room with twin beds instead of one bed (since there were 2 of us) but they declined that request, even though it was available. I was away for the day and the room was not cleaned until I called down and asked for it to be cleaned. They told me that they don't clean the rooms daily unless you tell them to, I've never heard of that process in a hotel. I have to say I was very disappointed in their customer service, maybe it was a language barrier, I'm not sure...
Leisure Family
4/10
Poor
28 Mar 2023
RITA TRIVEDI

PROPERTY FROM HELL

PROPERTY FROM HELL, Room sharing a wall with elevator was given, horrible noice of the elevator every few minutes lasted past 2 am, this was also on the top floor with restaurant above, with chairs moving every few minutes, THIS PROPERTY SHOULD BE REMOVED FROM HOTELS.COM, Front desk 2 gentle men were very rude and flatly ignored me, when I tried to tell them my issues and requested to change the room next morning.
Partner
2/10
Poor
22 Feb 2023
Raja
Avoid this hotel, the manager Manish is a rude person and tried his best to mske the stay uncomfortable.

The toilets are dirtiest of all in this class of hotels. The food is rotten and the SPA is advertised but services not provided.
Leisure Family
10/10
Exceptional
31 Dec 2022
Lalit
The hospitality was awesome.. the whole staff from front desk, cleaning staff, restaurant and management team was wonderful and always willing to help and go out of the way to make sure stay was comfortable.
Leisure Family
2/10
Poor
17 Nov 2022
Venkat Raman
No hygiene no cleanliness even cob webs not cleaned in the restaurent.
Very old plumbing fixtures. Showerwon’work, have to call for repair all the time
Breakfast is terrible appears the cook is not a professional.
Only attraction is the location, nearer to Holy Ganga arati daily in the evening
Not the with to pay RS. 3000 and odd rupees a day. Never I will choose this hotel in future.
Partner
2/10
Poor
02 Nov 2022
Rishikesh
Absolutely ridiculous. I had called property as per they offer cab service, I spoke with Rina in the phone she said she will call me back and no body ever called. No one came to pick my bag. They had to change my room yes they had left all dirty towels in the clean room so how could you call the room was clean? There was no toilet paper in the bathroom. There was a lot more to explain bathroom was smelly stinky and weird smell was coming out of it, the curtain has mold all over it so I had to ask to change the room, when the room was changed it was a similar thing in the other room also, black mold was all over in the bathroom I wish there is a room to upload pictures with Expedia otherwise I would have upload lotta pictures that would really gross you out I would never ever come back to this hotel even if they offer for me to stay free, I highly recommend not to stay here
Leisure Family
6/10
Pleasant
24 Oct 2022
Verified traveler
Cleanliness was poor. Had to use a lot of personal requests to staffs. No supervision on cleaning. Washroom was smelling, no toilet paper. We had to buy Odonil for awfully smelly washroom. Staffs are not trained.
Partner
4/10
Poor
28 Aug 2022
Jennifer
Filthy and not worth the price. The first room was so moldy/smelled so bad I immediately got a headache. They moved me to a room that was an “upgrade” after telling me there were no upgrades available. While less moldy, the room was still filthy. There is stuff on the floor, the shower curtain is now brown instead of white, and surfaces have obviously not been cleaned in a long time. Even the toilet had obviously not been cleaned properly. The “clean” dishes at breakfast still have tiny pieces of food on them, the kettle smelled so bad I couldn’t use it, the windows and mirrors and glass door were splattered with stuff and fingerprints (a few places where somebody smudged stuff around as if trying to clean it).

I asked about a massage but was told they couldn’t help me arrange one because their spa was closed. I asked them to help me with a couple other things to which the answer was always “no.” I’ve always found people here in India to be friendly and helpful but not here.

The wire on the phone is exposed, I saw a couple crawling things in the bathroom, the air conditioner if off when you leave so the room is boiling… “Housekeeping” woke me up early the morning of the day I checked out.

This hotel was designed to be special but has fallen into severe decay.
Leisure Self
8/10
Excellent
26 Jun 2022
Sivarama
Hotel Attendant walked guests to Ghat for evening arti. Arti was beautiful.
Leisure Family
4/10
Poor
29 May 2022
Rajiv
The hotel is conveniently located and organises Ganga Aarti as do many others in the area.
However overall ambience and upkeep is poor, food is average. A specific downer for us was that they promised us spa facility repeatedly in pre-booking but it was not available. Need to do better.
Leisure Family
8/10
Excellent
26 May 2022
Mukul
The property is on the road , easily accessible
Leisure Family_with_children
10/10
Exceptional
29 Apr 2022
Kanav
Friendly staff. Clean n spacious room. Good breakfast. Nice view from the top.
Leisure Family
6/10
Pleasant
13 Apr 2022
Vibhu
The restaurant in the property was very good with tasty food both for dinner and breakfast
Leisure Partner
10/10
Exceptional
27 Jan 2022
Arushi
Staff and services were great , also restaurant was superb
Leisure Partner
2/10
Poor
12 Dec 2021
Saurabh

Staff intruded privacy; Ruined our vacation

My stay at EllBee Ganga View has been the worst hotel stay ever. Faced issues right from the check-in until check-out.
The hotel has parking for only 4 cars inside the gate; rest of the cars need to be parked outside. No person from security at the gate.
On check-in, we were provided room 206. The bedsheet in the room was torn and had curry spots. When asked for an additional spoon to stir my tea and extra bathroom slippers, I was told the ‘Deluxe Double Room’ is supposed to be a single-occupancy room and thus, it has been equipped for a single person only.
The Refrigerator was humming loudly. The Air Conditioning in the room didn’t have a Heating mode. Had to sleep in a cold room for the night.
When this was brought up with the hotel staff next day, they provided us with an upgraded room no 404 which was supposed to have heating. But the heating did not work there either. We asked the manager (around 1pm) to get this fixed before we move our luggage to this room, but even around 5.30 pm, this was not fixed. The hotel staff didn’t even have a Heater available. We received a heater around 10.30 pm.
While we were out for dinner around 8.30pm, the hotel staff including the manager, the head of housekeeping, and one person from maintenance went into our room in our absence, without calling us up to ask for permission.
Very sad to state that this hotel has been marked as 4-star where the facilities and hospitality are both abysmal.
Would not recommend staying here.
Partner
10/10
Exceptional
20 Jun 2021
sarveshwar

Very caring staff

I stayed for two days . despite travel restrictions and operating with very minimal strength staff took good care of us
Rooms were properly sanitized and food was very delicious
Business
4/10
Poor
05 Jan 2021
Verified traveler
The rooftop restaurant, plus the open terrace above it, then the Beatles corner at a level above and finally the viewing point at the very top are great to relax and give beautiful views of the Shivalik mountains and the Ganga river. The food in the restaurant was good too (except for doughnuts that were microwaved before they were served making them chewy and rubbery). The restaurant ambience and decor is also great.

The main problems are the rooms. Towels and bedsheets haven't been replaced in years, curtains are flimsy light, the shower knob came off while taking a bath and fell on my feet. Dusty under beds and shoddy cleaning overall.

The staff however were helpful and cordial. But that could not make up for the badly maintained common areas and room.
Leisure Partner
4/10
Poor
28 Nov 2020
Kevin
The hotel is next door to a cow yard and a trash dump and as a result there are thousands of flies all over the open areas of the hotel. The room and bed were extremely comfortable but the bed did not have a mattress cover and the mattress was dirty and stained and the pillows the same. The duvet cover was torn in a couple of places. The towels were in bad condition, dingy and frayed. Bathroom was dirty and not well maintained with stained marble in the shower and around the toilet. All that said the Staff was very nice and pleasant. The hotel has a great view of the Ganges and the mountains. We loved Rishikesh and the hotel is nice but the quality of the linens were the worst we have experienced anywhere.
Leisure Family
10/10
Exceptional
01 Mar 2020
Shrikant

Devine Home

Our experience is “complete Satisfaction “ to say the least.
If we go back, we will stay in the same hotel.
Friends_and_family Family
8/10
Excellent
20 Nov 2019
Verified traveler
The hotel room was nice and clean.
The roof top restaurant outside needs a good clean as was very strong smell that put me off food.
Roof top was closed for private function or payment to access also.
Leisure Partner
8/10
Excellent
18 Nov 2019
Verified traveler
Charming property, on the opposite side of the road with a view of the Ganges. Food was excellent in the Sitting Elephant. Wifi did not work well.
Leisure Family
10/10
Exceptional
17 Nov 2019
Verified traveler
We went for our anniversary celebration and it turned into a very very beautiful memory. The hotel was very nice, clean, beautiful paintings, amazing staff specially the manager who was concern to all the guests in the hotel. Food was also delicious exceptionally. River view at the restaurant doubled the taste. We took Yoga session also in the morning which was a great start of the day. I got a compliment of spa service also which added more in teh whole experience. Loved the place very much. Recommend to all the travelers towards Rishikesh. Thank you team Ellbee Ganga!
Leisure Family_with_children
10/10
Exceptional
08 Oct 2019
Verified traveler
Excellent staff, hotel facilities and very authentic & taste food. Staff can do anything to make your stay comfortable. The hotel is as per international standards. I recommend this hotel to stay for visiting Rishikesh, and further. We visited Hemkund Sahib.
Leisure Partner
10/10
Exceptional
07 Aug 2019
Verified traveler
Very good location; extremely friendly and helpful staff especially the Manager Negiji, who went out of his way to make us comfortable. He took us all the way to the Ganga Aarti at Triveni Ghat, which was one of the most awesome and unforgettable experiences of our whole trip! The staff in the restaurant were also extremely helpful and attentive
Leisure Family
10/10
Exceptional
06 Jun 2019
Verified traveler
Very friendly and accommodating staff. Great food and conveniently located close to triveni ghat
Leisure Family
8/10
Excellent
26 Feb 2019
Ajmal

Rishikesh

Enjoyable stay good location
Partner
10/10
Exceptional
18 Feb 2019
Verified traveler
The view of the holy Ganges in the backdrop of the Himalayas from the room is breathtaking. Awesome location and ganga view are the key USP of this hotel. The rooms are spacious and clean. Staff are very well-behaved and cooperative. Food is very good but only vegetarian dishes are available; although the view from the rooftop restaurant will amaze you. Spa service is average and can be improved. The complementary yoga session is also good.
Leisure Partner
10/10
Exceptional
17 Feb 2019
Ashok

Great Hotel & Great Staff

Excellent service, welcoming and immediately took care of our requirements
Family
10/10
Exceptional
14 Feb 2019
Sudha

Great service

Excellent service overall and very good food .Need to improve the entrance and lobby area as I feel first impressions are very important
Family
8/10
Excellent
12 Feb 2019
Verified traveler
The location was good and I had a beautiful view of the River Ganges. The restaurant staffs very attentive and and the menu was good. The Restaurant manager especially was very helpful and who was also a tour operator. I would recommend Rishikesh over Varanasi any day. The only let down was the house keeking. Rooms were not cleaned during the day and once had to point this out. The staff in general were polite and helpful.
Leisure Self
8/10
Excellent
03 Jan 2019
Jayendra

NZ Family visit to Rishikesh.

Good location,main route made it easy to grab auto for rides. Meal services are great with warm fresh food replenished at breakfast (as required). We had snacks during the day and the tea was great. Dunner was good as we ate in one night. We also used the local tour service for selected trips and that was good as well. Advise and location tips provided by reception staff was worthy. One has to remember the locality is in a developing country and come with 'well sized' expectations. Property is being updated as well. Decent stay and accommodating staff..
Family
10/10
Exceptional
26 Nov 2018
John
The air con vent near the door area was rattling a noise at times, otherwise everything was really very good
10/10
Exceptional
08 Nov 2018
Debraj
Very nice property.
Couteous staff.
Well maintained too.
Overall gr8 value for money.
10/10
Exceptional
04 Nov 2018
Verified traveler
Nice place.. close to ganges river........... i would recommend..
10/10
Exceptional
02 Nov 2018
Michael
Very friendly and willingly ,wish to help.nice and big room. Good food.
The hotel location isn’t so good since the hotel is located In town which is about 20 minutes by motor riksha from tourists main attractions in Lexman Jolha
8/10
Excellent
21 Oct 2018
Manpreet
Good stay. The Chinese restaurant on the roof top was very nice.
8/10
Excellent
15 Oct 2018
Anna
The staff was so incredibly helpful with our requests. Our room overlooked the Ganga (Ganges) and the roof top terrace restaurant not only had spectacular food but also spectacular view of the Ganga. We easily walked along the Ganga to nearby shopping. Our room was very large with two queen size beds. The beds were quite soft. We prefer harder beds. The room smelled a bit musty, but all of that can be overlooked because of the smiling and wonderful staff.
8/10
Excellent
13 Oct 2018
Koji

Great view and accessibility

EllBee overlooks the Ganga and and offers great access to the pedestrian lane along the river all the way to Triveni Ghat, which sits easy 10 min walk away. Bharat Mandir too is within a walking distance. The view from the restaurant upstairs also commanded a great view of the Ghat and the mountains in the back. The hotel’s view may be in a bit urban situation, compared to other accommodation options close to Ram Jhula and Geeta Bhawan, but has the advantage of the motor accessibility and ideal for guests not looking to immerse themselves in yoga sessions in ashram’s. I wish the rooftop was better arranged for guest access, since the place looks more like a vacant staff quarter.
10/10
Exceptional
20 May 2018
Vivek

Good hotel near to the Ganges

Had stayed in the hotel for 2 nights with my family The hotel was clean and the staff very cooperative The staff took all efforts in fulfilling our requirements but inside the hotel and for other travel plans SPA which was advertised by the hotel was not available
Overall the hotel is good and would recommend others also
10/10
Exceptional
26 Apr 2018
Bradley

Awesome!!

It was amazing after traveling around India for 3 weeks the room and service was out of this world they have the best service and arranged everything for us they have 5 cars and drivers on standby.The food is delicious I only ate there very good service in the restaurant was great food is made from scratch
Partner
8/10
Excellent
22 Apr 2018
Verified traveler
Make sure you have a room with a view of the river. Or you could end up with a view of the rubbish dump on the other side of the hotel. Overall, the Ellbee is a good, comfortable place to rest your head. There is a good restaurant with amazing views. It’s a little far from the main attractions, but the Ganga is on your door step and you can walk along the banks to the evening Aarti. My only major gripe is that the Housekeeping was a little lacking. having said that, I would recommend the Ellbee for a short stay.

Location & surroundings

Ellbee Ganga View
355 Haridwar Road, Rishikesh, India

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Ellbee Ganga View

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