Speke Resort Conference Centre

6/10

Pleasant

13 Jun 2026

Susan

Beautiful grounds. Staff are lovely and very helpful. Service in restaurants very slow but ok if you are not in a hurry. Property has seen better days, bed very hard, lack of maintenance on basics is noticeable. Holes and stains on bed fly net not at all pleasant.
Was ok but wouldn’t go back.

Partner

10/10

Exceptional

26 May 2026

Khalifa Mohamed

Breakfast was Fantastic

Business

6/10

Pleasant

15 Feb 2026

JONATHAN

The room was nice but a few small issues and tea service was basic. The swimming pool wasn’t that well maintained (a random boat?) and used by children mostly. Overall, a nice place but over-priced.

Partner

6/10

Pleasant

08 Jan 2026

Alex

Booked a presidential cottage but on check-in, we were told that the cottages weren't available to our consternation. Checked into a supposedly another room which was supposedly a presidential suite in the main building. Really disappointing and not what we booked. Room offered was very clean though

Business Family

8/10

Excellent

26 Aug 2025

Hassan

This is a beautiful resort hotel. Good for leisure but not so much for business as the rooms are too far from the main lobby and the reception/breakfast area. The rooms are spread across acres of land close to the lake.

Business Self

6/10

Pleasant

07 Mar 2025

Diana

The service was ok but some of the basics were missing from the room such as slippers and dressing gowns . One phonecall and the slippers were delivered . But , i didn’t expect a 5 star hotel not to have dressings gowns .

Leisure Partner

6/10

Pleasant

14 Jan 2025

Jermaine

Ok

6/10

Pleasant

11 Jan 2025

David

Generally nice hotel, rooms and great food. However had issue whereby my card was charged three times for same meal. Whilst this was caused by POS, i am disappointed at lack of assistance and contact from hotel to reverse charges.

Leisure Partner

8/10

Excellent

17 Sep 2024

Jermaine

There were several large stains on the carpet around the bed and they gave us a room facing a noisy parking lot although there were many other rooms available with a better view

Leisure Friends

10/10

Exceptional

23 Aug 2024

Helmi

We’ll run property with excellent staff management. Every request, especially a phone charging converter was supplied as quick as I asked. This will be my go to when I stay in Uganda

Business_and_leisure Family

10/10

Exceptional

08 Jul 2024

Verified traveler

I was very impressed at the service level, scenery and food of the hotel. It is amazing if you are stying in Kampala.

Business

8/10

Excellent

20 Jun 2024

AZADEH

Great space and excellent service. Gift shop on site was never open. The room was large but the walls are paper thin.

Business_and_leisure Self

10/10

Exceptional

05 Apr 2024

Violet

Staff were great. Easy check in/check out. Room service was excellent and the property is beautiful. We will be staying here again in the future.

Leisure Partner

4/10

Poor

29 Sep 2023

Michael

This place is not cheap. The level of service was not commensurate with the price.
Beautiful grounds and facility.
HOWEVER, they could not find my reservation on arrival (booked through Expedia, I provided confirmation number) and kept us waiting for 30 minutes while they worked it out. Rooms were available so to keep us waiting was needlessly vexatious. The front desk staff blamed Expedia, without taking responsibility for their role.
Water pressure in the room was low to the point of having barely a drip for shower.
Despite booking for 2 adults, breakfast was included for only one.
Just a low level of service that one would expect from a cheaper hotel, not worth the $400 I paid.

Business Friends

6/10

Pleasant

16 Sep 2023

Verified traveler

Nice but not worth the price

On the surface this is a lovely resort. However, rooms are a bit grubby and noise all night from construction. Air conditioning did not work very well.

Business

10/10

Exceptional

10 Sep 2023

Verified traveler

Conference Abroad

Great venue for the conference, amazing facilities and great service.

Business

6/10

Pleasant

27 Aug 2023

CHRISTINE

Great staff, great food, good rooms, but weekend nights have to be the worst nights for staying. Multiple events and wedding receptions are held right next to the accommodation residences from 10.00am to 11.00pm. Don't expect a restful day and evening if booking for the weekend.

Leisure Partner

8/10

Excellent

06 Jul 2023

Jean Bernard

I didn’t like the fact that room services left plates at my door for more than 3 days. This is so unclean.
This is risk for travelers to pickup bugs and cockroaches in their bags and bringing it to their homes .

8/10

Excellent

02 Jul 2023

PAUL

VEry well run and top class. Managers seem on top of things. At price I paid it was good value. Bathroom, matress, desk, room size, wifi, food quality were all high,. It is however too spead out.Gym and pool were 690 m from my room. some rooms would be even further - and it is somewhat uphill outdoor in heat and rain

Business Self

2/10

Poor

20 May 2023

Carmen

This is the last time I will ever stay here. It has gone downhill the last few years and this is the last straw. (Between 2017-2023 I have stayed here 13-15 times and I will never return). The internet was so bad I had to use my own data from Canada - the exact thing happened last year May 2022 when I stayed here and they told me it was because they ‘had a conference’. That is no excuse- they need to buy more data if they have more people on the property. The same excuse was given this time - I’m on a business trip and it’s unacceptable to have no workable Wi-Fi for a hotel that charges this much money. Second, I had booked an upgraded room from the standard room and when I looked at it it was on the ground floor and the screen was broken and the room had a very strong smell of cockroach/ pesticide spray. I asked for a second floor room and was told I would need to pay an extra $110 a night! To not be in a room with a broken screen and terrible smell! Unbelievable. Third, everything feels cheap and falling apart. The shower this morning had no water and then no hot water for half an hour. If it was a cheaper place I would understand but at this price point you actually need to work to keep the place acceptable. When I first stayed here there was matching toiletries with an African brand - now it’s all mismatched with many in what looks like a blank toothpaste tube with just the word shampoo. This is not acceptable at this price point. I will be moving to stay at Latitude next

Business Self

2/10

Poor

20 May 2023

Léontine

They made my parents visit a painful one.

I booked for my parents to stay there and I paid the airport shuttle and we had to remind them to pick them up and when they checked out they tried to scam them and charge them again a 53$! They thought they were going to pay because of the rush of checking out! Fortunately I took a picture and I had the bank proof!! You are scammers!!

No slippers in the room and my dad had to pay a 20 000 Ugandan shilling for slippers!

I celebrated my birthday over there and forgot my phone at the security point bucket at the hotel entrance and it got stolen,we are all convinced after the shuttle issue that it was stolen there! And the location phone is showing last seen there!

We spent a lot on birthday and my dad wanted to enjoy the birthday celebration and asked to put the bill on the room and he would pay later and they made it an issue saying he could leave without paying as his room was paid in advance,yes because a important person from another country is going to leave without paying a miserable 250$!!
The only decent person in that hotel was Samuel the server!! He treated us well and his service was amazing.
The management is disorganised and they are crooked!! All scammers!! I will not recommend this hotel to anyone!
If you choose to book,take pictures of every receipt as the wifi too may not allow you to check your bank account statements!

Leisure Family

10/10

Exceptional

11 Jan 2023

Christine

Pamper yourself and enjoy Lake Victoria.

Lush resort with relaxing spa and beautifully decorated rooms with crisp sheets luxe amenities. Dining on the terrace was enhanced by a wide array of international offerings. Staff was welcoming, courteous and helpful.

Friends_and_family Family

6/10

Pleasant

23 Nov 2022

Isaac

Nice calm place.

I did not like the complex business processes and the staff have passive rudeness (they are polite in speech but often ignore instructions and orders, sometime pretend they have not heard what you have heard).

Another thing, the internet in the residential rooms and the restaurant is horrible and frustrating. It is however very good in the conference centre. Hence, I can never go here as a business travelller.

Business Self

10/10

Exceptional

23 Nov 2022

Isaac

Great place. I didnt like the waiters attitude

Self

10/10

Exceptional

20 Sep 2022

Cristabelle

Loved the whole style . Dining options . Spa facilities . Great staff . Safe and nice dinner and breakfast views and service

Business

6/10

Pleasant

05 Sep 2022

Emma

It is a beautiful hotel and grounds which are nicely kept. They also have a lovely infinity pool and a larger pool. The food was good and great that you can order food from the restaurant at any time. However, there were a few things I was not happy with give the expensive price:
- we did not have wifi in our cottage until the last couple of days
- we didn’t have hot water the last couple of days
- all the managers are Asian. None are African.
- our cottage, which is set back from the hotel, is near a nightclub which was playing loud music most nights until the early hours.
- pillows were hard. I don’t think I slept well any of the nights

Leisure Family_with_children

6/10

Pleasant

28 Aug 2022

Michael

The property was clean and beautiful, however, the customer service was bad, rude, just not on the same level as the property. Customer service was disappointing.

Business_and_leisure Partner

6/10

Pleasant

09 Aug 2022

ELAINE

The resort was beautiful and quite peaceful. A good getaway from the hustle and bustle of the city. The hotel staff should be given a refresher in good customer service. It was lacking particularly for those serving in the restaurant. Quite disappointing

Leisure Family

10/10

Exceptional

08 Aug 2022

Kim

Beautiful property and very clean. Active webbing hub on the weekend, but noise was not an issue. Helpful, accommodating staff despite a couple of mishaps. Spa was lovely and the 50M pool was a favorite.

Business_and_leisure Self

2/10

Poor

14 May 2022

Carmen

Every time I check in they do not recognize or honor the room type I have booked on Expedia. They try to convince you to ‘upgrade’ to a worse room they call ‘executive’. They did this in February as well as this trip- only because I have stayed here so many times (this will be my last time, they have no record or memory of regular guests) I need to remind them I know which room I booked and paid for. This is such bad service. Be warned travelers - they will offer you an ‘upgrade’ to a worse room with no balcony. Not staying again here after it being my regular place for 5 years.

Business Self

10/10

Exceptional

14 Jan 2022

FARUK

The place is so clean but the problem monkey's si disturbing

Leisure Family

8/10

Excellent

23 Nov 2021

Joseph

I stayed for 3 nights but my room key did not work on two separate occasions. It was a long walk to the reception from my room so this was inconveniencing. I asked one of the staff members and refused to open the room or provide any additional help. Overall positive experience; rooms were very clean, and comfortable.

Business_and_leisure Self

10/10

Exceptional

17 Aug 2021

Verified traveler

Gym and breakfast so good

Leisure Family

10/10

Exceptional

28 Apr 2021

Verified traveler

The setting is beautiful, on the edge of Lake Victoria. The rooms are incredibly clean and the staff is very efficient and friendly.

Business_and_leisure Self

8/10

Excellent

13 Jan 2021

Brenda

Good service.

The staff were attentive and took good care of our needs, despite a very late check in and a reservation booking issue.

Business

8/10

Excellent

10 Jan 2021

Verified traveler

The children’s pool kept our grandkids and their friends of various ages happily playing all day with a wall dividing two depth levels, they could choose which side to play in while the 2 and 3 year olds were kept safe. The Olympic size pool gave so much space for swimming and games with older kids. The pool service was excellent and I enjoyed a massage inside the massage tent.

Leisure Family_with_children

8/10

Excellent

26 Oct 2020

Michael

Great place

Great place, very recomended. The only remark and offer to other travelers is to ask for a room with good wifi connection since there are areas where the wifi is not so good. Except of this. The place is clean, the food is good and service is fantastic

Business

10/10

Exceptional

24 Oct 2020

Ronald

Plan to come back again

Very nice stay. Every one was very nice. The resort very clean. Enjoyed myself well thanks again for the good services. Ron harris.

Friends_and_family Friends

6/10

Pleasant

12 Feb 2020

Verified traveler

The rooms are nice.
I would not recommend staying here. When it rain the rooms are so far away from the main reception and breakfast area its a mess trying to get there. Reception is not terribly efficient and the breakfast buffet was quite odd.

Business Self

10/10

Exceptional

01 Feb 2020

Brenda

Always pleasant!

Business

10/10

Exceptional

28 Dec 2019

Verified traveler

the place is amazing and clearly an experience of Uganda best

Friends_and_family Partner

10/10

Exceptional

16 Dec 2019

Verified traveler

The rooms are lovely, very clean. The service is outstanding and the grounds are spectacular

Leisure Partner

10/10

Exceptional

13 Oct 2019

Gerard Yvon R

Very comfortable

Partner

10/10

Exceptional

19 Sep 2019

Brenda

Always excellent!

We are always well cared for at The Speke. Excellent facility, excellent service, wonderful food options and very comfortable clean rooms. Thank you, once again, to the staff and management for excelling in hospitality!

Business

8/10

Excellent

30 Aug 2019

Verified traveler

I have to admit that I was a little disappointed with our accommodation when we first arrived but by the end of our stay I had warmed up to it. We stayed in one of Speke's suites which overall was clean and comfortable but there were areas that would definitely benefit with being updated. For example, the kitchenette could do with an upgrade. The fridge in our suite didn't have handles which made it difficult to open and the facia on the top of the fridge was missing which made it look unclean. The floor cupboards didn't have backs to them which could provide an entry point for insects. I know we are in Africa and you have to expect the odd insect every now and again but reducing their entry points helps to avoid the situation in the first place.
The bathroom seemed to have been partially upgraded but the shower pressure was poor and the floor tiles within the shower were very slippery when wet. Textured tiles in this area would reduce the possibility of guests slipping in the shower.
On a positive note, the outside spaces of this property are amazing. It is situated next to Lake Victoria and has beautiful lush green gardens and views. However at night the outdoor dining areas are a little on the dark side which made it difficult to read menus. This could be a deliberate ploy to avoid insects being attracted to lights and causing a nuisance to guests whilst dining.
Overall this is a nice hotel in fantastic location. I would stay here again but maybe in a different room.

Friends_and_family Family

10/10

Exceptional

17 Aug 2019

Verified traveler

Beautiful and clean, lots of food options. Will stay again for sure.

Business Self

2/10

Poor

14 Aug 2019

shirley

Not a Tourist hotel

After having booked this hotel over 12 months prior to the stay, we were more than disappointed not to have been notified that most of the hotel and its amenities would not be accessible due to a large conference with important officials.
We were unable to access the swimming pools, riverfront, gardens and was put in a room at the back of the hotel. Every time we went into the hotel foyer we had to go through a security check and our bag were searched. The main reason we booked the hotel was that it was on the shores of Lake Victoria. We could not even see the lake from the hotel due to the security measures for the conference

Partner

6/10

Pleasant

29 Jul 2019

Johanna

Service was inconsistent. Some days they did quite well, and other days they did not. They don't really seemed geared toward a business traveler. They do a lot of events, weddings, etc. and seem more focused on a vacationing traveler. The events mean really loud music late into the even, especially on the weekends. Some of the good things: the place is beautiful, nice pools, great security, good food, and lots of things to do are available. It is a very family friendly place. Some of the downsides: They seem to struggle sometimes with not having effective internal communication among their staff and that resulted in service that was lacking or non-existent a few times during my stay. I tried to overlook it, but it happened repeatedly over the course of a week. I did talk with management, when asked about it, but still had additional issues. It seems to be an older property so there were things like, the bathroom sink barely drained, the AC unit had to be reset several times each day, and adapters (which they do provide) are needed for international travelers. They were doing some renovations in some areas while I was there and it seemed like the main building was much more up to date. Wifi was in and out a lot as well. Staff's intentions seemed quite good but follow through was a recurring problem.

10/10

Exceptional

28 Jul 2019

Verified traveler

THey made my stay in Uganda pleasant
If I rerun to Uganda I would stay there again

Leisure Partner

10/10

Exceptional

23 Jun 2019

Verified traveler

Great place!

Partner

8/10

Excellent

19 May 2019

Verified traveler

I liked the setting and environment. Cleanliness was average..

Leisure Partner

8/10

Excellent

06 Apr 2019

ian

Great hotel, quiet and out of town.

Great hotel, huge area with lots of sports facilities. Restaurant great, the room can be patchy dependant on if you you get one of the upgraded rooms or the old ones. Tip: don’t feed the monkeys they are terrorists...only downside is it’s out of town, so access to local restaurants is subject to Boda or taxi, but if you like a quiet location, probably the best hotel in Kampala.

6/10

Pleasant

12 Mar 2019

Verified traveler

Unfortunately, I doubt I would stay at Speke again. My room was not as depicted on pictures. The washroom was old and thus not looking clean. There was a strong smell in the room which I believe was mosquito repellent. Not pleasant. WiFi is very spotty. It is not a 5* hotel.

The staff is all very nice, breakfast is fine and the location and amenities are great. It could be a good option if you need a very large group to stay at the same hotel. But unfortunately that is not enough for me to stay there again.
This hotel gets a pass but no more. It needs upgrade of bathroom and use some other way to keep the mosquitos away than spray.

Business Self

8/10

Excellent

27 Jan 2019

ian

Probably the best choice in Kampala and good value

Great hotel and complex, it’s huge, in a good way. I stayed in a deluxe room, which I thought was great value for money. The food was good and the swimming pool and gym area are excellent. I was working and initially thought I should be near the centre of town, but it was better for travel to stay here. So don’t think you need to be in the center. The internet was fast and sustained. Only minor complaint was a lack of sports channels on the TV, which I was told was a temporary issue.

10/10

Exceptional

16 Dec 2018

Vincent

The staff specializes in being very attentive and accommodating!

8/10

Excellent

12 Dec 2018

Tracey

Hoima's Hidden Little Jewel

Older style large resort property with some newer features and very good service. Check-in was slow, our triple room room was double booked, but the staff and manager was very friendly and helpful in relocating us. There was also some painting on our building which was messy.

The pool, playground, trampoline, gym were all good modern features and the staff was very sensitive to serving breakfast to every guest. They have lots of plans for horseback riding and there was an event for the UN.

Family

10/10

Exceptional

10 Dec 2018

Verified traveler

Extremely gorgeous, well run facility. Highly recommend this place

Business_and_leisure Self

6/10

Pleasant

05 Dec 2018

Aisha

Very good staff/food but terrible room

I stayed here for 2-days and my room was a complete disappointment. Before I continue I have to say I give their staff, the grounds and food 9/10. I wish they put the same investment in the room I was in. The room was terrible. It had a bad bed, beddings and poor lighting. If I had to judge that hotel based only on the room, I would give it a 5/10. Please update room 552 because it doesn’t belong in a hotel that’s 3+ star category

Family

10/10

Exceptional

02 Dec 2018

damani

Amazing and memorable stay. A resort all the way and all grades of staff with their friendly and excellent service made our stay extra special. If in Kampala this is definitely the place to stay.

Partner

4/10

Poor

30 Oct 2018

Phillip

This is one of the worst resort I have ever stayed. A big disappointment, the bed is hard, the pillow is neck breaking. In the night the floors where my room was, was so noisy, the house keeping staffs were making noise talking and cleaning the rooms between at 1, 2 and 3 AM in the mornings. When I spoke to the receptionist about the noise at that time in the morning, he explained the time the airlines staffs are going and coming. The rooms are not insulated, when other guests or house keeping using the pipes in the bathrooms it sounded very loud in my room. The grounds are clean and beautiful.

8/10

Excellent

21 Sep 2018

Linda

Stayed at the Speke Resort for 3 nights following a tour through Uganda and gorilla trekking. It is a large complex with beautiful grounds right on Lake Victoria. Activities abound with great gym facilities, spa, horseback riding, Olympic pool and boating. We stayed in a newly remodeled superior room. Fantastic!! Large room with comfortable bed. Beautiful marble bathroom with awesome shower and double sinks. Food in the restaurant was alway wonderful, particularly their Indian and Asian menu. This is a very busy hotel on the weekends because they host anywhere from 2-5 weddings and receptions. During this time
The service can be quite slow in the evenings. Otherwise the overall service is excellent, very friendly and always with a smile.

Partner

8/10

Excellent

05 Sep 2018

Peter

Hotel in general is OK,
The room however did not meet my expectations for a deluxe room.

10/10

Exceptional

16 Jun 2018

Vincent

The staff is very accommodating and helpful. From the GM, to the doormen, they do serve the guests.

8/10

Excellent

03 Jun 2018

James

Beautiful Hotel: However...

Really lovely hotel, beautiful grounds, good rooms apart from the bathroom looked a little dated. Definitely feels safe if safety is a concern for you.

However, the service is rather poor and both my girlfriend and I contracted terrible food poisoning from the hotel restaurant (we both had different dishes), being violently ill for 2 days really compromised our week in Uganda. We have since been told by expats that food preparation is frequently substandard across the hotels, however we expected better from a 5* resort.

The general service leaves a little to be desired - just small things that one would assume is common sense, e.g. we arrange for late check out as we had food poisoning, on returning from breakfast the staff were cleaning our room and had removed the towels.

We also found a lot of the staff, particularly in the restaurant, a little subservient. I think most westerners would prefer a smile and some lighthearted chat. Maybe the Chinese guests might prefer differently.

10/10

Exceptional

29 May 2018

Verified traveler

Probably one of the best hotels in Africa.

Very modern resort hotel close to both Entebbe airport and Kampala City

10/10

Exceptional

21 May 2018

Sally

Lovely gardens, with the restaurant terrace going right into the gardens with their fountain and flowing water. Restaurant was good. I only ate the Indian dishes, and the tandoori chicken was excellent. The pool for residents only is right next to the lake so swimming there is like swimming in the lake. Very quiet and secluded.

10/10

Exceptional

19 Apr 2018

Tony

Super nice resort

It was an amazing resort and super fine service

Partner

2/10

Poor

13 Apr 2018

K

Really bad
Poor management and services below standards

8/10

Excellent

24 Mar 2018

Stephen

The grounds were beautiful, excellent food service and the rooms were nice.

8/10

Excellent

15 Mar 2018

Summermkhululi

Great definition of a getaway resort

The experience was as expected though the poolbar experience needs to be re-engaged to the old ways it used to be.

10/10

Exceptional

25 Nov 2017

Brenda

Well established. Excellent management!

Love this place!

Family

8/10

Excellent

17 Nov 2017

Jonathan

This hotel has a really lovely setting next to Lake Victoria and is an obvious place to stay, with good facilities and pleasant, friendly staff at all levesls. However it was a little disappointing as this time it was extremely difficult to get wi-fi in the room, which was also short of expected items like hangers for trousers, and things like slippers. Otherwise I cannot fault my stay.

Family

4/10

Poor

11 Nov 2017

Rajakumari

Mouldy mattress and leaky roof

Checked in and found mouldy mattress and also very torn mattresse. 2 mor rooms offered that were not optimal and then checked into the 4th room and woke up at 5 am with a leaking roof over my bed . In less than 24 hours I packed and unpacked 7 times !! GM apologised and upgraded me to another room in the main building. Also compensated for the inconvenience but had to complain hard before any action. Expensive hotel but lacks quality for the price. Staff are very nice and friendly and food was reasonable Resort so you are stuck but on the lake location is nice. Shame about the cleanliness and leaking roof.

8/10

Excellent

27 Oct 2017

John

very good hotel. Peaceful but within reasonable distance to city of Kampala.It will be even better when the expressway opens.Breakfast was adequate and the a la carte dinners were excellent although the English style fish and chips were not good. Outdoor activities were good and the pool was excellent and very clean. The garden areas were always being attended to by the local staff. I would recommend this hotel to anyone for a relaxing break.Also for the business person who can work in comfort. It may not suit anyone who is looking for the razz a mataz of downtown Kampala.

2/10

Poor

11 Oct 2017

Verified traveler

Unkind without any smiles. So old bathroom and dirts on the floor. Pick up tip first and clean up later.