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The Heritage Grand Khon Kaen Hotel & Convention
Khon Kaen · Thailand
Prachsumran Road, Nai Muang, A. Muang, 9/9View location
8.8/10Excellent912 Reviews
Cleanliness9.0/10 9.0
Service9.0/10 9.0
Comfort9.0/10 9.0
Condition8.4/10 8.4
Location9.0/10 9.0
Neighborhood8.4/10 8.4
Value8.8/10 8.8
Amenities8.8/10 8.8
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- Luxury collection
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About The Heritage Grand Khon Kaen Hotel & Convention
Located in Khon Kaen's city business district, The Heritage Grand Khon Kaen Hotel and Convention offers free internet access, an outdoor swimming pool and day spa.
Featuring a blend of European and Thai design, rooms at The Heritage Grand Khon Kaen Hotel and Convention offer views of the city or Kaen Nakorn Lake. They are fitted with an LCD television, DVD player and private bathroom with separate shower and bathtub. 24-hour room service is provided.
The Heritage Grand Khon Kaen Hotel and Convention offers a fitness center. It also features a tour desk, business center and parking facilities. The Heritage Grand Khon Kaen Hotel and Convention offers 10 food and beverage options ranging from an Italian restaurant to a karaoke lounge.
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With a stay at The Heritage Grand Khon Kaen Hotel, you'll be centrally located in Khon Kaen, within a 5-minute drive of Khon Kaen University and Prasat Puai Noi.
This family-friendly hotel is 0.6 mi (1 km) from Khon Kaen's Day & Night Markets and 0.8 mi (1.3 km) from Dalharuenspa. Make yourself at home in one of the 293 guestrooms featuring minibars and DVD players.
LED televisions with satellite programming provide entertainment, while complimentary wired internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature hair dryers and bathrobes. Conveniences include phones, as well as laptop-compatible safes and desks.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Khon Kaen? This hotel has 15113 square feet (1404 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
11:30 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Parking height restrictions apply
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Important information
-
You need to know
- Pool access available from 7:00 AM to 8:00 PM.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Parking height restrictions apply.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Property Registration Number มี
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Minimal age
18
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Optional fees
- Fee for full breakfast: approximately THB 500 for adults and THB 250 for children
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: THB 900.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Thai
English
Nearby attractions
Prasat Puai Noi
0.2 km / 0.1 mi
Khon Kaen's Day & Night Markets
1 km / 0.6 mi
Central Khonkaen
1 km / 0.6 mi
Khon Kaen Ram Hospital
1.2 km / 0.7 mi
Dalharuenspa
1.3 km / 0.8 mi
Raschada Nusorn Park
1.6 km / 1 mi
Khon Kaen Walking Street
1.7 km / 1.1 mi
Khon Kaen City Museum
2 km / 1.2 mi
Mahesak Shrine
2 km / 1.2 mi
Kaen Nakorn Lake Park
2 km / 1.2 mi
Rim Bueng Kaen Nakhon Market
2 km / 1.2 mi
Bueng Kaen Nakhon Public Park
2 km / 1.3 mi
Khon Kaen City Hall
2 km / 1.3 mi
Sanjao Bueng Tao Gong Ma
2.1 km / 1.3 mi
Ton Tann Market
2.1 km / 1.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Double rooms: 241
- Suites: 48
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- City centre
- Wheelchair-accessible
- Car park
- 24-hour reception
Show 60 more facilities & services
- Check-in hour
- Check-out hour
- Wi-fi
- Car hire
- Secure parking
- Room service
- Laundry service
- Launderette
- Medical service
- Babysitting serviceExtra charge
- Multilingual staff
- 24-hour security
- Bellboy service
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Lift access
- Shop
- Terrace
- Concierge
- Gym
- Newspapers
- Luggage room
- Clothes dryer
- Café
- Bar
- Restaurant: 8
- Non-smoking area
- Poolside snack bar
- Banquet hall
- Air conditioning in Restaurant
- Conference room
- Meeting room
- Projector
- Secretarial service
- Photocopier
- Business centre
- Audio-visual equipment rental
- Fax
- Outdoor freshwater pool: 1
- Sun loungers
- Entertainment programme for adults
- Nightclub
- Sauna
- Steam bath
- Massage
- Spa treatments
- Hairdressing salon
- Beauty salon
- Breakfast buffet
- Buffet lunch
- À la carte lunch
- Buffet dinner
- À la carte dinner
- LGTBIQ friendly
- Non-smoking establishment
- Single-Use Plastic Free
- Aerobics
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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Room DELUXE PREMIERRoom • DELUXE PREMIERROO.DX-PE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE PREMIER
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Heritage Grand Khon Kaen Hotel & Convention
Room DELUXE PREMIER
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE PREMIER
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX-PE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE PREMIERDOUBLE • DELUXE PREMIERDBL.DX-PE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE PREMIER
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Heritage Grand Khon Kaen Hotel & Convention
DOUBLE DELUXE PREMIER
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE PREMIER
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-PE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN DELUXE PREMIERTWIN • DELUXE PREMIERTWN.DX-PE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE PREMIER
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Heritage Grand Khon Kaen Hotel & Convention
TWIN DELUXE PREMIER
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE PREMIER
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX-PE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Heritage Grand Khon Kaen Hotel & Convention
Room DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE PREMIER KING BEDDOUBLE • PREMIER KING BEDDBL.KG-PE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIER KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Heritage Grand Khon Kaen Hotel & Convention
DOUBLE PREMIER KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIER KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-PE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Heritage Grand Khon Kaen Hotel & Convention
SUITE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE PREMIERJUNIOR SUITE • PREMIERJSU.PE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Heritage Grand Khon Kaen Hotel & Convention
JUNIOR SUITE PREMIER
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Room code: JSU.PE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE PREMIERSUITE • PREMIERSUI.PE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Heritage Grand Khon Kaen Hotel & Convention
SUITE PREMIER
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Room code: SUI.PE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room PREMIERRoom • PREMIERROO.PE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Heritage Grand Khon Kaen Hotel & Convention
Room PREMIER
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Room code: ROO.PE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN SUPERIORTWIN • SUPERIORTWN.SU-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Heritage Grand Khon Kaen Hotel & Convention
TWIN SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Heritage Grand Khon Kaen Hotel & Convention
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Heritage Grand Khon Kaen Hotel & Convention
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXETWIN • DELUXETWN.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Heritage Grand Khon Kaen Hotel & Convention
TWIN DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Heritage Grand Khon Kaen Hotel & Convention
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Heritage Grand Khon Kaen Hotel & Convention
JUNIOR SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Heritage Grand Khon Kaen Hotel & Convention
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about The Heritage Grand Khon Kaen Hotel & Convention
100
reviews shown
Krittiya
The hotel changed its ownership and
name recently (was Pullman) . The location is great. It is near the mall Central Plaza and seven eleven. Staff is really nice and helpful. The hotel just got renovated. The rooms look nice. Minor change I suggest is to replace the shower heads. They leak water and the stream clumps up. The breakfast variety has decreased from my last staying 3 years ago. There’s no more Egg Benedict and less dessert. It is still fine. Overall, my experience was wonderful.
name recently (was Pullman) . The location is great. It is near the mall Central Plaza and seven eleven. Staff is really nice and helpful. The hotel just got renovated. The rooms look nice. Minor change I suggest is to replace the shower heads. They leak water and the stream clumps up. The breakfast variety has decreased from my last staying 3 years ago. There’s no more Egg Benedict and less dessert. It is still fine. Overall, my experience was wonderful.
Christian
Double deluxe was quite big, if a little musty and with greasy smudges on the windows. Otherwise bath and shower, fridge, actual teabags, plenty of seats and cupboards.
Bradley
We’ve stayed at this property several times and now it’s changed hands from the Pullman to the Heritage from North American standards it’s a higher end hotel and it’s very convenient to shopping and the train station. We’ve been coming to this hotel since 2010 over the 16 years I think we stayed in the same room at least three times they are doing renovations and hopefully they will be improving the rooms as time goes by the room we were in electrical lights did not work and the headboard was in need of maintenance looked kind of scrubby. The bathroom showerhead looked old looked dirty and probably should’ve been replaced. I think the same heads have been in there since 2010 Overall this hotel has been a good location comfortable place to stay for 16 years often you can have breakfast included with the cost of your room. We often do that as I am a particular on eating my spouse is Thai and I am North American. They do a nice breakfast for both North American and Thai folks alike. You have a pool on the fourth floor, which is a beautiful pool however the pool is very ice. Cold in hot hot weather. It’s wonderful the swim in we were there in July during the rainy season and it wasn’t so pleasant to swim. The pool is clean and the facilities are wonderful. As mentioned train station is close. The large mall is close and the night market is a 5 to 10 minute walk away. I would recommend this property.
Bradley
Hotel has been taken over what used to be. The Pullman is now the Heritage. There are new renovations occurring at this property hallway. Carpets have been replaced, and I understand rooms are being upgraded without carpets.. we’ve been coming to this property for about 16 years honestly I think we’ve been in that room about three or four times. The room we stayed in had not been updated. Original carpets were still there and the room is showing where and tear. Minor electrical issue in the bathroom one of the bathroom lights would not turn off. We requested to be fixed and it was not done during our stay.. essentially, we had to make sure the bathroom door was closed because the light would not turn off. Woodwork is showing where and tear bed headboard showed wear. The bathroom showerhead was quite grungy and should’ve been replaced years . Overall, we’ve been coming here for 16 years with a notion they’re renovating. I would recommend this property to anyone. It’s located a five minute walk from the big mall and close to all amenities.
Philip
Short stay this time just 8 nights but as usual found it to be very relaxing with helpful staff and great buffet breakfast. Will be back in November when I get married
ian
Breakfast was very good even though hotel not too busy . Very good choice of food
John
This is a wonderful hotel. The room is kept up nicely and it's spacious. The bathroom is large as well and has a bathtub and shower. You have a mini bar and complementary water which is great. The maid service was excellent and the staff at the front desk were extremely helpful. I really appreciate the price which was very reasonable
Heath
Great location for me loved my stay ill be back real soon
Peter
The breakfast was good no complaints but the highlights for me was the good price for the room and the relaxing bar area with a very good singer
Scott
Nice place
Doing painting and maintenance
Doing painting and maintenance
Keith
Grand and comfortable hotel in good location near Central Plaza and City Pillar Shrine.
Super breakfast, especially egg station and coffee.
Super breakfast, especially egg station and coffee.
ian
A good hotel for the money excellent breakfast nice place to stay near the cent of town and the shopping malls
John
Clean property and room, staff very helpful!
Christopher
The new owners of the hotel have made a lot of great upgrades.
Ian Ernest
Great staff, lovely clean room, great breakfast and lovely pool.
Christopher
All staff were first class. Food and service were very good. Bed gave me a bad back
Daniel
Nice comfortable room,good staff
Frederick R
Staff was very courteous but the motel/room can use a facelift. The price is fair but I rather pay a lit
Dino
Good
Steven
Hotel itself was okay. It’s being renovated so it was hard to get a feel what the property is really like. The rooms were clean but dark, even with all lights on. Carpet and furniture was well worn.
2 hours after breakfast we were both sick and needed to stay with a close distance to toilet. I can’t say with 100% certainty the illness was caused by breakfast but the timing and symptoms were consistent with food poisoning. It was the soup!
2 hours after breakfast we were both sick and needed to stay with a close distance to toilet. I can’t say with 100% certainty the illness was caused by breakfast but the timing and symptoms were consistent with food poisoning. It was the soup!
Mitchell
I like the location and convenient walking distance.
Steven
.
Peter
Nice hotel, excellent room size and comfort. Great staff. Nice coffee shop in the lobby. Rest spoiled by having to change rooms at 3am due to all the room lights uncontrollably turning themselves on and off randomly.
SAMUEL
I’ve been staying there for over 15 years and today there breakfast pancakes French past cold bacon could not eat . Very bad today
christopher Shawn
It was a really nice clean and friendly hotel I will come back and stay again
Graham
excellent service
excellent service, old hotel but well maintained. good value for money
Ramon
This property needs to be renovated.
Philip
Older hotel, but in process of being updated. Staff are awesome.
James A
I stay here often because it checks all the boxes.
Roy
Always an enjoyable stay.
Only thing requiring attention was the shower which had poor water flow and hot water kept cutting out.
Only thing requiring attention was the shower which had poor water flow and hot water kept cutting out.
Robert
Best hotel in Khon Kaen.
Great room. Bathroom is very nice. Bed was nice. Quiet. Best hotel in Khon Kaen.
Stacy
Excellent breakfast each morning with numerous local and international options. After reading a review regarding the breakfast, I was surprised how good it was. The reviewer was either drunk or never stayed here.
Ian
It needs refurbishment
Kelly
nice place
a but dates but nice!!
a but dates but nice!!
John
Khon Kaen city centre location with everything you need shopping/dining/nights out/massage/etc. within walking distance. Only 20 mins drive/taxi from Khon Kaen airport.
Napa
แผนกต้อนรับดูแลลูกค้าดีมาก..
แต่ก็มีบางแผนกที่ไม่ค่อยโอเค อาหารช้ามาก เครื่องดื่มช้ามาก..
แต่ก็มีบางแผนกที่ไม่ค่อยโอเค อาหารช้ามาก เครื่องดื่มช้ามาก..
Czeslawa
Good
Czeslawa
Good
davyd
Good hotel good service attentive pleasant staff and good breakfast
James
Everything about the Pullman, Khon Kaen is excellent.
All the staff are courteous and respectful.
All the staff are courteous and respectful.
Natalie
Staff were very friendly and helpful. The room was not the cleanest. Quite dusty.
Christopher
I stay at this hotel all the time and i love.
Richard
Highly overrated..
Elmar
Renovation recommended!
Have stayed here many times over the years, and unfortunately we can observe the slow decline of its condition. A major renovation with new plumbing, carpeting and decoration would help and attract more guests.
Michael
Just great service, clean and convenient. Highly recommend loved it
Troy
Awesome
Great hotel, Will stay again
Verified traveler
Could have been fantastic
Beautiful facility. Poor maintenance.
Edward
Great staff
Czeslawa
Can walk everywhere
Sam
As always the staff is very helpful
lawrence
It's the second time I've stayed here and it was excellent again. The staff is friendly. There are many dining options both in and out outside of the hotel, and the parking deck is very convenient. The breakfast buffet is very good too.
Edward
Hotel is very nice. The downside is food options can be very limited at many times of day.
Paweena
I booked this hotel for my family business trip every 3-4 months it was really disappointing each time breakfast just below standard cold food and not enough staff to clean and clear table our table looked like a trash and we will not stay again .
Daniel
Good value
Very good value 5 star hotel.
Verified traveler
excellent breakfast apart from no warm plates and so food gets cold very quickly.
in the foyer the steps down/up have a light strip to indicate that there is a step (and are dimly lit) but it is not on the edge of the step and is misleading andprone to an accident.
Otherwise, no problem.
in the foyer the steps down/up have a light strip to indicate that there is a step (and are dimly lit) but it is not on the edge of the step and is misleading andprone to an accident.
Otherwise, no problem.
Verified traveler
The room was dusty and musky smell. The Breakfast needs to have mango, pineapple, and papaya. Same fruit watermelon and Jack Fruit. Need fresh pastries. Need some Thai dishes.
Edward
Great team at the Pullman. Surrounding area is fun. Thank you to the staff!
Bouathip
Little bit noisy at night
Sam
Very nice place been staying here over 20 years
John
Always an enjoyable stay. The building is getting a little older and has an older building smell - but not horrible. The staff are kind and attentive. The food choices are still good.
James
My favorite place to start my trips to Khon Kaen.
Czeslawa
Good llcation
Czeslawa
It was ok
James
My family lives in Bangkok and they were in Khon Kaen to see family. I booked Pullman thinking it would be a very nice place for them. Unfortunately, they were not very happy. The toilet in the room overflowed as soon as they flushed it, they couldn’t get anyone from the desk when they called, and it was a lot of waiting for them after a very long drive. I booked two rooms dad/brother and mom/wife. It was a little expensive but I wanted them to be happy. They were not. I’m so disappointed because they — and I — were expecting a really nice place since it was Pullman. We will not stay here again.
Parit
Everything was very good except from breakfast so disappointed
John
Everything was 5 star, but I wish the room had a little more lighting because at night it was kinda dark.
Timothy
A cold old hotel
Hotel is tired and needs a redec. Breakfast was cold. Cold fried eggs cold bacon, cold sausages even the coffee was luke warm. Yes i could have asked for the food to be warmed up but i shouldnt have to at the prices charged. Very disappointing for a first stay in this hotel
Russell James
Need electric vehicle charging capability (not even a power socket available), Room functioning and clean beds old and hard.
Philip
My 6th stay at the hotel. No matter what you need the hotel is central to it. Surrounded by clubs and bars. Loads of shopping and long walks in and out of the main city. Loads of food options at the hotel and surrounding area, or simply take advantage of “grab”
Staff very friendly and helpful. Gym is decent and well maintained. Pool has been re vamped and I have never struggled to get a sun bed.
Highly recommended
Staff very friendly and helpful. Gym is decent and well maintained. Pool has been re vamped and I have never struggled to get a sun bed.
Highly recommended
Ronald
Very comfortable.
Derrick
Quiet room. Great breakfast. Friendly staff. A+
Gabrielle
Excellent stay
Excellent breakfast, exceptional service. The Thai massage at the spa was also incredible. Rooms we're beautifully designed and comfortable.
MORINA
Good
Robert
Third visit. Excellent!
Wayne
I have stayed at Pullman before and will stay again. Excellent accommodation
Matthew
Songkran was fun The Pullman is great
Darren
Frequent user.
Have stayed many times over many years.
Would say not a 5 Star hotel because of lack of updates like a smart TV , microwave coffee maker etc, but the beds are still very comfortable. Staff is excellent as usual.
Would say not a 5 Star hotel because of lack of updates like a smart TV , microwave coffee maker etc, but the beds are still very comfortable. Staff is excellent as usual.
Carl
It’s an elegant hotel; they don’t build them like that these days. For Westerners, it’s a great location, with many food options and bars just steps away. The hotel itself has many dining options, too, but they’re priced above my budget. During the Songkran festival, the party outside was very loud, but I can’t fault them for that, and it was lots of fun.
Ian
Very nice hotel , conveniently located .
Christopher
This is my 3rd time staying at the Pullman and I plan on staying there again on my next visit to Khon Kaen
Jan
Good
Good supposedly 5 star hotel- worn a bit - but central location- decent breakfast and clean ! Would stay here again (my 5th stay in 3 years)
Clayton
none
David
good location. great pool, room, price, lobby
Clyde
Everything Great
Great hotel in a great location with large comfortable rooms and great service levels throughout.
Richard
Observation
Cable television nonexistent..!! It would be nice to watch a movie or sports in the evening or news in the morning, a 5-star hotel surely should provide..!! Will probably use another hotel on my next visit, in about 2 months.
Tat Ming
Good
Elmar
Used to be better…
It used to be better. Now poor Wi-Fi, declined food quality, and too soft mattresses.
Richard
TV selection next to zero, no world news, no movies or sport. 5 star hotel can certainly do better, it's all available..
Edward
Once majestic hotel still has amazingly large rooms with amazing views and a certain ambience about it. But everything declining year on year, rooms need refitting, little things like toilets less well maintained, cupboard drawers not sliding in well, and generally under maintained, service levels gradually dropping too. No main Christmas tree for first time when have stayed at Christmas. Everything feels a bit tired, but it still is a special place and enjoyed my stay. Sadly without closure and full refit this will soon be a cheap budget hotel.
Tawatchai
เช็คอินตอน 17.00 ได้อัพเกรดห้องเพราะแม่บ้านทำความสะอาดไม่ทัน ห้องใหญ่ชึ้นแต่มีกลิ่นอับของพรม เช็คเอาท์กลับตอน 19.00
Kanisha
Been back all the time
Paul
Hotel room was a great size, nice bathroom and bath, furniture chair fabric was a bit stained, could do with dry cleaning. Only 2 Engish TV channels and they not good. Great food and bars in walking distance . Friendly staff , room service was nice
Sam
Always a nice place to go
Piyanuch
Good service will come back here again
aksara
Property well maintained, comparable with other at the same area. Staff making small mistakes, acceptable too.
cliff
Old but good
Pullman used to be the number one Hotel in Khon Kaen until Ad Lib. I tried Ad Lib and even though it is a beautiful hotel i had some issues there so I moved to Pullman.
Pullman very comfortable and very friendly.
The room could use some updating as the carpet, drapes, lights are looking pretty shabby. Even so, it was a very good choice.
Pullman very comfortable and very friendly.
The room could use some updating as the carpet, drapes, lights are looking pretty shabby. Even so, it was a very good choice.
Cedric
Very comfortable
Paweena
Nice and clean hotel comfortable bed good size room and lots of choice at the buffet.
ranald
Great hotel all around !
William
Very convenient location. Clean and modern
Location & surroundings
The Heritage Grand Khon Kaen Hotel & Convention
Prachsumran Road, Nai Muang, A. Muang, 9/9, Khon Kaen, Thailand
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The Heritage Grand Khon Kaen Hotel & Convention
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