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Grand Cosmos Resort Ruisui Hualien

Hualien · Taiwan – China

No 368 Sec 2 Wenquan RdView location

9.0/10Excellent209 Reviews
Cleanliness9.2/109.2
Service8.8/108.8
Comfort9.2/109.2
Condition9.2/109.2
Neighborhood8.4/108.4
Amenities9.6/109.6
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  • Family hotels
  • Business hotels
  • Sustainability certification
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Grand Cosmos Resort Ruisui Hualien

Located in Ruisui, Grand Cosmos Resort Ruisui Hualien is in the suburbs, within a 10-minute drive of Ruisui Cinglian Temple and Xiuguluan River Rafting Service Center. This 5-star hotel is 6. 5 mi (10. 5 km) from East Rift Valley National Scenic Area and 9. 9 mi (15.

9 km) from Fuyuan National Forest Recreation Area. Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including hot springs, a complimentary water park, and an indoor pool. Additional features at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room.

Featured amenities include a business center, express check-in, and express check-out. This hotel has 5 meeting rooms available for events. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Grab a bite at 芳泉百匯, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

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Make yourself at home in one of the 198 air-conditioned rooms featuring refrigerators and free minibar items. Your pillowtop bed comes with down comforters and premium bedding. Wired and wireless Internet access is complimentary, while 49-inch LCD televisions with cable programming provide entertainment. Bathrooms have designer toiletries and hair dryers.

Located in Ruisui, Grand Cosmos Resort Ruisui Hualien is in the suburbs, a 5-minute drive from Ruisui Hot Spring and 11 minutes from East Rift Valley National Scenic Area.

This family-friendly hotel is 9.9 mi (15.9 km) from Fuyuan National Forest Recreation Area and 11.9 mi (19.1 km) from Danongdafu Forest Park. Make yourself at home in one of the 198 air-conditioned rooms featuring refrigerators and free minibar items. Your pillowtop bed comes with down comforters and premium bedding.

Wired and wireless internet access is complimentary, while 49-inch LCD televisions with cable programming provide entertainment. Bathrooms have bidets and hair dryers. Featured amenities include a business center, express check-in, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 5 meeting rooms.

A train station pick-up service is provided at no charge, and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Noise-free rooms not guaranteed Unicode Support true Professional property host/manager GSTC Pets allowed Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees) Pets cannot be left unattended

Important information

  • You need to know
    • Pool access available from 7:00 AM to 10:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • This property allows pets in specific rooms only. Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Special Instructions
    This property offers transfers from the train station. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The check-in location differs from the property location. Check-in location: [Castle or Manor areas]. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number 交觀業字第1508號
  • Minimal age
    18
  • Spoken Language

    Japanese

    English

    Chinese (Mandarin)

Nearby attractions

Ruisui Hot Spring 2.3 km / 1.5 mi
Wuhe Mountain 3.1 km / 1.9 mi
Tropic of Cancer 3.4 km / 2.1 mi
Ruisui Ranch 3.5 km / 2.2 mi
Ruisui Cinglian Temple 5.4 km / 3.4 mi
East Rift Valley National Scenic Area 8.4 km / 5.2 mi
Sanli 8.5 km / 5.3 mi
Fuyuan National Forest Recreation Area 15.9 km / 9.9 mi
Danongdafu Forest Park 19.1 km / 11.9 mi
Kaimo Wetland Park 21.4 km / 13.3 mi
Yuli Sietian Temple 21.6 km / 13.4 mi
Yuli Shrine 22.3 km / 13.8 mi
Wanshou Shan 23.1 km / 14.4 mi
Yuli Kecheng Bridge 23.3 km / 14.5 mi
Tiefen Waterfall 26.4 km / 16.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 198
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Medical serviceExtra charge
  • Bicycle hire serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
Show 39 more facilities & services
  • Bellboy service
  • Hotel safe
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Library
  • Bikes available
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant: 3
  • Smoking areaExtra charge
  • Banquet hall
  • Conference room
  • Meeting room: 5
  • Business centre
  • Indoor freshwater pool: 1
  • Children’s swimming area: 1
  • Sun loungers
  • Parasols
  • Children playgroundExtra charge
  • Kids’ clubExtra charge
  • Game room
  • Sauna
  • Steam bath
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa treatments
  • Hairdressing salon
  • Spa centreExtra charge
  • GSTC Criteria
  • Breakfast
  • Non-smoking establishment
  • Table tennisExtra charge
  • Fitness
  • Billiards
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM TWO KING BEDSFAMILY ROOM • TWO KING BEDSFAM.2K

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Cosmos Resort Ruisui Hualien

    FAMILY ROOM TWO KING BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2K

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE KING BEDSUITE • DELUXE KING BEDSUI.DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Cosmos Resort Ruisui Hualien

    SUITE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA TWO KING BEDSVILLA • TWO KING BEDSVIL.2K

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Cosmos Resort Ruisui Hualien

    VILLA TWO KING BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.2K

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Cosmos Resort Ruisui Hualien

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GRAND DELUXEQUADRUPLE • GRAND DELUXEQUA.DX-GD

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GRAND DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Cosmos Resort Ruisui Hualien

    QUADRUPLE GRAND DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GRAND DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Cosmos Resort Ruisui Hualien

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA SUPERIORVILLA • SUPERIORVIL.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Cosmos Resort Ruisui Hualien

    VILLA SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO KING BEDSSUITE • TWO KING BEDSSUI.2K

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Cosmos Resort Ruisui Hualien

    SUITE TWO KING BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2K

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Cosmos Resort Ruisui Hualien

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Cosmos Resort Ruisui Hualien

    QUADRUPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Grand Cosmos Resort Ruisui Hualien

9.0
Excellent
209 Reviews
Cleanliness
9.2 /10
Service
8.8 /10
Comfort
9.2 /10
Condition
9.2 /10
Neighborhood
8.4 /10
Amenities
9.6 /10
50 reviews shown
10/10
Exceptional
13 Apr 2023
Wanda
A relaxing and full service resort
10/10
Exceptional
26 Jul 2020
Joseph

Great place for families

Wonderful stay for families with kids! Highly recommend a two night stay in order to use all the facilities.
Friends_and_family Family
8/10
Excellent
08 Sep 2019
Verified traveler
Need more cleaning maintenance
Very friendly staff and environment for kids
Leisure Family
10/10
Exceptional
05 Apr 2026
劭宏
內容活動豐富 餐點好吃
Friends_and_family Family
10/10
Exceptional
05 Apr 2026
凱豪
好
Friends_and_family Family
10/10
Exceptional
05 Apr 2026
Yen-Ting
設施多樣新穎，客房寬敞舒適，員工服務周到
Friends_and_family Family
10/10
Exceptional
01 Apr 2026
道則
設施很棒
工作人員基本上都很親切，餐廳人員可以再進步
總之體驗了很棒的週末
10/10
Exceptional
27 Feb 2026
PIN-YUN
住宿及飯店設施都很棒！
Friends_and_family Family
10/10
Exceptional
24 Feb 2026
chingchun
別墅區房間泉水溫度不太熱
Friends_and_family Friends
10/10
Exceptional
01 Oct 2025
YIFUNG
生等到Grand Villa非常棒的設計，室內，室外都很休閒感，這裡是臺灣最棒，名符其實的Resort.建築群各有特色，城堡區的Lobby是臺灣最棒的Lobby,全區讓我們拍照拍不完，我已經來住好幾次。很讚👍！
Friends_and_family Family
10/10
Exceptional
18 Jul 2025
Chaoyung
設施豐富 適合各種年齡的小朋友
一次入住2晚很舒壓
Friends_and_family Family
8/10
Excellent
07 Feb 2025
Ching

優質飯店

房間空間大，泡湯池非常大及優
館內設施多、適合親子遊
主廚餐園現煮玉米、蛋、蔬菜優質
唯一建議早晚餐部分熱食、湯品加熱溫度不夠，希望改善
Friends_and_family Family
8/10
Excellent
31 Jan 2025
Verified traveler

接駁車調度不佳

晚餐buffet，房間有溫泉，Spa也很齊全，救生員人很友善。比較美中不足的是接駁車雖然預約了，實際上卻客滿了要等下一班，不知道預約講一大堆要幹嘛。
Friends_and_family Family
10/10
Exceptional
13 Oct 2024
Ting Kin Kelvin
自助餐很有水準！ 很讚！
10/10
Exceptional
12 Feb 2024
Ching
瑞穗環境悠哉、是個放鬆好去處
旅館設施齊備、房間內泡湯池大、清潔程度優
Friends_and_family Family
10/10
Exceptional
27 Jan 2024
KWAI CHI

酒店特別的設施

家庭旅行加上有小朋友，是一間很好的選擇，酒店內的設施合一家大小。我個人比較喜歡有一個市集在酒店內給客人選擇自己喜歡的物品。
Friends_and_family Family
6/10
Pleasant
24 Jan 2024
CHANG MAO
入住時，感覺不錯唯一敗筆就是退房時服務很差，因為是入住莊園離上下行李地方算遠，結果讓我們在外面苦等冷風收收，行李車也沒來在外面吃冷風吃的10幾分鐘，最後還是自己推著行李到大門口何其可惡，下次不會來了
Friends_and_family Family
10/10
Exceptional
05 Sep 2023
Tzu Ling
沒有、很好
Leisure
10/10
Exceptional
31 Jul 2023
春縈
設施可再延長使用時間
Leisure Family
8/10
Excellent
08 Feb 2023
SHUHUNG
ㄧ應健全的住宿，可惜就設施的維持稍微差了些
Leisure Family
4/10
Poor
22 Jul 2022
Hsiu-yi
沒有想像中好
Friends_and_family Family
10/10
Exceptional
14 Jun 2022
Aidan
房間內非常潮濕 希望可以房內裝一台除濕機
Friends_and_family Family
8/10
Excellent
14 May 2022
SHIHHENG
跟兒子女兒一起玩的非常開心，也很適合疫情下不出門待在房內或館內用設施的防疫之旅。雙人床如果可以再舒服一點會更好，方方面面都不錯，等特價再去玩～
Friends_and_family Family
6/10
Pleasant
07 Dec 2021
Lin
公設種類多，拍照好地方。
室內外玩水spa很棒。親子同遊很適合。
但備品不是很好，房間清潔小地方有灰塵，需改善。
Partner
10/10
Exceptional
01 Dec 2021
Verified traveler

超棒的住宿體驗

服務非常周到，設施也非常的多，非常的貼心會想再來住一次。
Friends_and_family Family
8/10
Excellent
12 Oct 2021
IMIN
這次住了2晚，餐廳的部分真的很棒，不管是菜色或味道，另外這次住寵物房，飯店還有提供寵物食品和用品，真的很貼心，服務真的很棒。
美中不足的是因為疫情有些設施不開放，例如三溫暖等，一直都待在飯店，設施都玩過好幾輪反而有點無聊，建議可以利用週邊景點來個腳踏車導覧。
Friends_and_family Family
10/10
Exceptional
06 Sep 2021
Yachi

ㄧ點點的美中不足

瑞穗溫泉的五星級飯店，來拜訪客戶，順便安排兩天的親子四人房型住宿行程，飯店服務非常的好，裝潢的設備及整體環境很像到了外國城堡景點，天氣非常好，美中不足的也許是疫情的關係，兩個晚餐和早餐的菜色都沒有太大的變化，所以若是有機會再來入住，希望飯店的餐飲部份可以再多變化，或是特色料理。
Business Family
10/10
Exceptional
21 Apr 2021
Yu-Fang

整體住宿體驗不錯，只是價格略高

住宿體驗不錯，環境也很好，幾點小缺點：check in花費時間太久，很多設施都有營業時間但是沒有紙本或電子的介紹，導致都要用記憶的，另外這麼貴的飯店但是11點check out也是硬傷。
Friends_and_family Friends
8/10
Excellent
21 Jan 2021
Verified traveler

希望寵物友善部分再調整

這次入住的是親子寵物房，住宿環境很好，只是在餐廳用餐時，寵物規定要放在大廳的櫃台，而且住房前的說明，並沒有寫\"必須\"(不是放在餐廳的櫃台;而且在城堡區時，還被放在一間無人的房間裡，這樣不是沒有人在看管嗎?讓人不放心)。如果飯店有設計寵物可進房入住，就應該要安排主人用餐時，也可將寵物放入提袋或提籠，放在主人旁邊，我們為什麼會選擇\"寵物進房的房型\"?目的就是希望可以都在一起。我們也入住過其他有接受寵物進房入住的飯店，會安排有攜帶寵物住客的用餐區。希望飯店可以針對此點作適當的調整，才不會讓客人覺得因此被排擠。
Friends_and_family Family
10/10
Exceptional
23 Sep 2020
Sihyu
房間有一個大客廳，媽媽們入住的非常開心～❤️
Friends_and_family Family
8/10
Excellent
18 Sep 2020
Verified traveler
住宿環境不錯，早餐也菜色不錯，但以五星級飯店來說，一泊二食的自助晚餐就遜了...海鮮(烤魚、炒蝦、炒蜆)都不太新鮮！肉類選擇也稍嫌不多...水果(西瓜、哈密瓜、芭樂)大多不甜...
每晚一萬元以上一泊二食的優惠價位，本以為住客都有一定水平，但不知為何住宿三天兩夜期間~團客很多，且水準不高，用餐時間都像市場般嘈雜，而散客需要排隊入餐廳，團客只要吆喝一聲，可以全部一起直接入場、並坐在餐檯主菜附近的位置
。
正值防疫期間，但取餐時並未要求戴口罩，有些大人小孩一邊咳嗽一邊趴趴走取餐，令人十分擔心！
希望飯店在薄利多銷的同時，也要注意兼顧星級水準，以免對注重品質的住客產生排擠效應！
Friends_and_family Family
10/10
Exceptional
15 Sep 2020
Verified traveler
城堡外型很吸引人，房間內部有個人溫泉池，飯店設施很多很不錯。
Self
10/10
Exceptional
13 Sep 2020
shih-hao

讚！

讚！環境好 接送服務也好
晚餐可以加點炒蔬菜，自己燙有點久
Friends_and_family Family
6/10
Pleasant
08 Sep 2020
Kelvin

這種經驗 一次就夠了。

整體而言 建築很漂亮/房間很大之外, 其他都是一般般, 沒有很大的亮點。遊憩設施 玩水算多樣也OK, 小朋友玩很不錯, 其他能玩的並不多, 也不像廣告那麼多樣, 好玩。比較糟糕的是 餐點, 真的不像這價位飯店該有的水準, 早餐更是悲劇, 跟商旅差不多。總之, 這種經驗 一次就夠了。
Friends_and_family Family
4/10
Poor
07 Sep 2020
Verified traveler

Check in 時，因為與朋友一起入住（我們一起辦入住手續） 我問了櫃檯是否可以將我們房間弄近一點 櫃檯人員就給我們看了房卡，一個317，一個333 說這是我們的房間
我們看了以爲就在不遠 就沒有再問
當我們辦好手續要上樓 才發現我們的房間根本在不相通的兩邊 同樓層但要從一樓才能到
我們絕對可以老實說沒有 但不說清楚就這樣帶過感覺很差
Leisure Family_with_children
8/10
Excellent
30 Aug 2020
LI CHUAN
整體感覺不錯,就蒼蠅很多 有待加強 ,櫃台服務需要再加強,不要一問三不知.餐點有待加強.
Friends_and_family Family
8/10
Excellent
27 Aug 2020
Liang-Tzu

外觀新穎氣派

大廳富麗堂皇，房間寬敞舒適，飯店新穎設施齊全。餐飲種類多由其甜點多樣，冰淇淋有莫凡比、哈根達士，惟早上舀味噌湯時居然有小強在電鍋提把上爬行，告知服務人員竟然用手彈蟑螂，我嚇到後用衛生紙包小強，真是令人噁心
Friends_and_family Family
8/10
Excellent
11 Aug 2020
Verified traveler

Buffet 菜色普通

整體環境與設施都很棒，若要挑些缺點，就是buffet 菜色很普通，也沒有特色。
Friends_and_family Family
10/10
Exceptional
05 Aug 2020
Jerry

遠的要命王國

適合帶7歲以下入住的飯店，晚餐與早餐都不錯，房間很舒適且可以泡溫泉，飯店腹地廣大，適合放風與走走
Friends_and_family Family
10/10
Exceptional
26 Jul 2020
Chia Huei

適合全家大小，但避開寒暑假應該會更好！

一泊二食，早晚餐都非常美味，設施多有趣，但暑假期間人很多，有些設施需耗些時間排隊，入房時間也被延遲。
Friends_and_family Family
10/10
Exceptional
24 Jul 2020
MengLong

Good Job!

Well done! But the breakfast is not good enough for the price.
Friends_and_family Family
8/10
Excellent
23 Jul 2020
Yenshi

城堡很美，早餐豐盛好吃～

入住城堡客房，飯店很美，硬體設施很不錯！暑期平日入住人潮許多，晚餐分兩梯次用餐，時間1.5小時，覺得能到2小時會較好，晚餐普通，隔日早餐7點多前往用餐人潮少，用餐品質佳，食物種類多，比晚餐好太多了！晚餐後的抽獎，飯店人員很會炒氣氛很棒！
如果能多些人員帶小朋友活動的設計會更加分！房價仍高，cp值不高~
Friends_and_family Family
10/10
Exceptional
30 Jun 2020
Meijung
櫃檯人員很貼心
Friends_and_family Family
10/10
Exceptional
27 Jun 2020
Jian Rong
非常棒的經驗
Partner
10/10
Exceptional
19 Jun 2020
CHIA-CHENG
很棒的酒店，餐廳有點蒼蠅
Friends_and_family Family
10/10
Exceptional
14 Jun 2020
YIFUNG

花東好Hotel

前幾週有來住過，此次遊客爆滿造成服務人員忙不過來是正常現像，晚餐比以前弱了一點，但還是ok,建築，設施，空間都很讚，來花東必住的Hotel.
Friends_and_family Family
10/10
Exceptional
14 Jun 2020
Zi Ling

太棒了

服務實在太好了，很多巧思
下次一定還會再來
Friends_and_family Family
10/10
Exceptional
03 Jun 2020
Verified traveler
設施和服務都超級棒！
Leisure Family
8/10
Excellent
28 May 2020
chinching

親子旅館

旅館環境非常棒，青山環繞，空氣清新，旅館和房間內有露天溫泉。
唯一不方便是房間浴室隱蔽性不好，泡湯洗澡拉上窗簾，無法欣賞戶外景觀。
Friends_and_family Friends
10/10
Exceptional
22 May 2020
Ivan
彷彿身置歐洲城堡莊園之處！
Leisure Family

Location & surroundings

Grand Cosmos Resort Ruisui Hualien
No 368 Sec 2 Wenquan Rd, Ruisui, Taiwan – China

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Grand Cosmos Resort Ruisui Hualien

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