Hotel Mayang Sari 1

8/10

Excellent

13 Feb 2026

Subrata

Room aircon had issues. but settled immediately. Food price is high. service is excellent.

Leisure Family

10/10

Exceptional

30 Dec 2025

Pei-Lin

I love the stay so much! The staffs were all very friendly and helpful. The room was right in front of the beach and I could hear the wave sound the whole day/night. The room was pretty clean and the food was great too. Will definitely come back again!

Leisure Friends

10/10

Exceptional

25 Nov 2025

SAJITH KUMAR

We had an amazing stay at Mayang sari for 2 days. The ocean view was beautiful from the room. Room was clean -just as shown in the pictures and the amenities were great too. Staff is friendly. Loved the restaurant on site and beach side bar.

Leisure Partner

10/10

Exceptional

22 Oct 2025

Richard

Great venue for a relaxing holiday.

Leisure Family

10/10

Exceptional

23 Sep 2025

Nicholas

Room was great, staff was extremely helpful and friendly. Plent of amazing food options with an amazing peaceful, beach environment.

Leisure Self

10/10

Exceptional

09 Mar 2025

Melanie

Just checked out today after a short getaway with my girlfriends. Room was neat and clean. Plenty of space even though there were three of us.

Mira and her colleagues at front desk were friendly and warm. They even remembered our ferry departure timing and came to remind us during breakfast when the shuttle to the ferry terminal was arriving.

Overall awesome stay!

Leisure Friends

10/10

Exceptional

15 Dec 2024

Tze How

We enjoyed our 4D3N stay immensely; it was rustic, quiet, and simply beautiful. The staff are professional, helpful, and attentive. I had an accident and the GM personally attended to my needs. Got a car to send me to the resort clinic and back within the hour. The security is impressive, and this place is perfect for that peaceful getaway where you do not need to be stressed over small matters.

Leisure Family

10/10

Exceptional

26 Oct 2024

Verified traveler

Excellent beach and room

We got a beach front room that was excellent, there are gazebos, hammocks and beach chairs provided by the hotel to relax on. The hotel rooms was immaculately clean and spacious including the bathroom. All the staff were friendly and respectful.

Partner

8/10

Excellent

29 Jul 2024

hwee lan

clean n relax

Leisure Partner

8/10

Excellent

04 Jan 2024

GEORGE

we liked the fact the chalets were by the beach. We would have liked more dining options at the resort itself.

Leisure Family_with_children

10/10

Exceptional

13 Nov 2023

Jonathan

Beautiful property where you walk out of a beach view room to a 20 m walk to the ocean. Very quiet in November and we literally had an entire beach to ourselves, Food options were good if a little limited this time of year without the beach bar being open for snacks

Leisure Partner

10/10

Exceptional

27 Aug 2023

Hui Ying Alvina Gabriella

Overall a very nice stay at Mayang Sari.
Appreciated the shuttle ride between the resorts. Would have like more options like a bicycle to help us get around.

Leisure Partner

10/10

Exceptional

09 May 2023

Olivia

All the staff were so kind. The room was spacious and clean. The pool area was located at the nearby hotel, but you could either do a 10 minute walk or take a shuttle. The pool itself was gorgeous. Would absolutely come again.

Leisure Family

8/10

Excellent

29 Mar 2023

Michael

Plenty of beach front area. Very relaxing and very clean. Excellent and friendly staff - both resort and restaurant staff. Some litter in upper beach area - maybe away from prying eyes; but still there. Could use a complete, thorough clean-up Overall a very positive stay at this resort. As it was the quiet season it detracted from the overall atmosphere and must have been difficult for the resort staff. Would stay here again.

Leisure Self

10/10

Exceptional

17 Mar 2023

Prema

Activities and food options are limited but the beach is beautiful. Staff are friendly

Leisure Family

6/10

Pleasant

15 Dec 2022

Yong Seng

Nice clean room. However few choices of food, and the prices of drinks and food al

Friends_and_family Family

8/10

Excellent

25 Sep 2022

Ju

Wifi and 4G/5G signal very weak

Leisure Partner

8/10

Excellent

18 Jun 2022

Yandong

Good staff. Room is clean. Place is safe.

Leisure Family

10/10

Exceptional

20 May 2022

Nitin

I was a great family stay

Friends_and_family Family

10/10

Exceptional

12 Feb 2020

Verified traveler

The amazing view of the beach from the sea side chalets and the vegetarian choices in the Spice restaurant definitely a plus. Will recommend to our friends for sure

Leisure Partner

10/10

Exceptional

13 Jan 2020

Verified traveler

Location and courtesy transport from ferry port ............,

6/10

Pleasant

18 Dec 2019

Robert

Mayang Sari Beach has no pool.

The description of this property is not accurate. There is no pool on the property. The only pool you are allowed to use is a 20 minute walk or a 5 minute bus ride away at a different property. The only restaurant on site is an Indian/ Indonesia style. All the other restaurants require the bus that runs in 1/2 hour schedules. We also found some of the bars and restaurants closed even though the onsite advertising shows them to be open. Nice facilities, nice beaches, but they have tar. The restaurants we did find open were good, breakfast was fine also. Golf cars are available for rent but must be returned by 6PM at about 20$ per hour. We had a good time but feel like the property description is very deceptive, with a little effort by management to improve dining options and transportation between venues this could be possibly become a 4 star property. After this 3 night stay I would only rate it at 3 stars.

Partner

8/10

Excellent

27 Nov 2019

Rose

I enjoyed staying at the ocean view chalets. Your door open to the wonderful view of the sea and the sounds of the wave.
However, the water is not very clean. Thus not suitable for swimming and playing in the water, but the sandy beach was very nice.

Leisure Family

10/10

Exceptional

11 Nov 2019

Verified traveler

We were there in November and had the place to ourselves. So of course we were well attended to by the wonderful staff. The room was fantastic, clean, comfortable and cool. The breakfast and pool at the nirwana gardens next door was so nice. We also enjoyed a couples massage which was great. I can't recommend this place more. Too bad we live on the other side of the world or we would go often.

Leisure Partner

8/10

Excellent

09 Nov 2019

Mark

Investigate the numbers first

The Hotels.com description oversold this place. It is true that Mayang Sari has only 51 rooms, but the seven restaurants and all other amenities are shared with the immense Nirwana Beach property. Restaurants and drinks were overpriced, so I'm glad we stocked up at the duty-free before departure.

Partner

10/10

Exceptional

02 Oct 2019

Verified traveler

I love the location, especially quite easy access to the beautiful beach for 1 minute on foot! The more restaurants will be able to serve delicious foods (of course, not so bad), the more I will visit here.

Leisure Family_with_children

4/10

Poor

16 Sep 2019

Camden

Over priced pseudo adventures

We were hoping to do more adventurous activities while here. The jungle hike was by the road, and everything else was obscenely over priced, or just dishonest to advertise (surfing).

Partner

10/10

Exceptional

12 Sep 2019

Victor

Love this place! You must go! We had a wonderful time and the staff is very friendly and helpful

Leisure Family

8/10

Excellent

03 Sep 2019

Elen

good but not excellent

The private beach is amazing, calm sea, white sand, peaceful environment. The hotel is not new but okay - the room is big, good bed, good bathroom. Everything clean and good service. But the price of the food was expensive compared to other places. For example: we traveled to Bali, stayed in a very nice hotel with excellent food and the price was half that we payed in Mayang Sari. Also the food was normal, nothing extraordinary that could justify the price. We spent more than SG$300,00 for just two days (lunch and dinner).

Partner

8/10

Excellent

30 Jul 2019

Hui Miang

More variety of food please.

Everything is fine except for the choice of food.

Family

6/10

Pleasant

13 Jul 2019

Sheila

The food resort is quite expensive almost the same price in Singapore so there's not much different between Singapore to Bintan...except the Sandy Beaches it's magnificent amazing! The only thing I came here because of the Ocean that we don't have it in Singapore that's it!

Leisure Partner

8/10

Excellent

16 Jun 2019

Vince

We got Dolphin 02 and 04 for 2 nights and the sea-front villas are superb with great view, beautiful and clean beach, clear water. What a place to relax and refresh

Business_and_leisure Friends

10/10

Exceptional

09 Jun 2019

Verified traveler

Very nice! Next to the beach! Great for a weekend getaway

Leisure Partner

10/10

Exceptional

04 May 2019

Verified traveler

Could do with a little variety on drinks and costs, also bar closing at 9 was a little excessive for a holiday resort.

Family

10/10

Exceptional

26 Apr 2019

Verified traveler

A slice of paradise. Room was modern and clean. Sitting on our porch with a glass of wine listening to the waves hit the beach was so relaxing. We ate at the spice restaurant and the bistro and both meals were excellent. Beach sand clean and cool. Think powedered sugar. We really enjoyed the swim up bar

Leisure Partner

8/10

Excellent

25 Mar 2019

Verified traveler

Good relaxing weekend but Tar on the beach

Overall trip is relaxing, but the main reason why we booked this hotel is due to the beach. Unfortunately the beach was not \"swimmable\" as there were TAR on the water and beach. for unsuspecting guests who didnt see the caution sign, they will be surprised to see these Tar residue on their skin after even just a stroll along the shoreline. Otherwise cottage was big, nice and comfortable. It would be better if the cottage had those added security chain installed so that door cannot be readily entered mistakenly (which happened to us). There were different themed restaurants for variety, food was good, but pricing is similar to Singapore, so I would consider expensive. Each meal will cost approx 20 sgd per pax. Customer Service is good, all personnel can converse in English, and ready to help.

Family

8/10

Excellent

20 Mar 2019

Anu

The simplicity and open concept. Nice sea breeze as you louge on a hammock or beach pullout chairs. Also, from the reception area and restaurant.

Leisure Friends

8/10

Excellent

18 Mar 2019

Verified traveler

they are very picky on providing water bottles if we are about to check out.

Leisure Family_with_children

10/10

Exceptional

28 Jan 2019

Verified traveler

Nice place to chill and relax

We chose a room facing the beach front. The room was spacious and clean. The view from the room was fantastic. The beach area was huge, clean and not many people which was good for us. The staff were knowledgeable and courteous. Massages were great!

Friends

10/10

Exceptional

04 Jan 2019

Verified traveler

Relaxing Stay

I have been to Mayang Sari many times and each time, the service from all staff has been excellent. The newly renovated rooms are just as spacious as before and their new design is pretty cool! Will return in future.

Partner

8/10

Excellent

19 Dec 2018

Verified traveler

Nice place to stay. Very clean. Like the free shutter service round Nirwana. fully utilised the badminton court and bowling centre. Will go again in near future.

8/10

Excellent

09 Dec 2018

Verified traveler

We had a lovely relaxing weekend. There's a problem with tar on the beach, but that is hardly the hotel's fault. The breakfast was ok (plenty of choice). The renovated rooms are really nice. We had a couples massage which was also really good. We didn't eat at Mayang Sarai but at the main hotel where to be honest the food is average at best (seems to be the same everywhere we have been in Bintan though). I would say a 7/10 and would come back because it's so easy to get to for a weekend away.

8/10

Excellent

04 Dec 2018

Verified traveler

Polite staff. Nice beach. Quite good facilities. Shuttle bus makes hopping ard the Resort more convenient.

8/10

Excellent

02 Dec 2018

Verified traveler

Nice chalet facing the sea and rooms are renovated and very comfortable.

8/10

Excellent

17 Oct 2018

Verified traveler

Relaxing short break

Resort lovely. Good for relaxing. Not so much to do in local area outside of resort without taking a taxi. As we were only there for 2 nights this was not a problem. Shuttle bus to ferry was convenient.

Partner

8/10

Excellent

17 Oct 2018

tanyuanzhang

hotel very close to the beach , beach is nice water is clear but the sand there have some black oil so dont lean on the sands.

10/10

Exceptional

12 Oct 2018

Anders

Good and family friendly

Newly renovated, quiet and comfortable chalets. Beach view chalets have unobstructed view of the private beach.
Good breakfast buffet.
Friendly and helpful staff.
The free wifi works well.
Great place to stay with kids.

Family

6/10

Pleasant

10 Oct 2018

Ai Vee

Lovely reaort but food can be improved

We got a sea view chalet which was really lovely - the beach is just steps away from our door. This resort has potential to be great - charming chalets, well landscaped surrounding, friendly staff. However there are a few not so great things about it. For a start, there is only one restaurant Spice. We had breakfast there but the quality of food is really mediocre. Wish they can focus more on quality then variety. We also took the resort shuttle to Nirwana, the main resort for other food options. The food here is slightly better but quite expensive. Tip-they do local food better than Western. My daughter ordered crab cakes and turned out it was made of surimi the fake crab meat. Very disappointing.

We also tried to order room service on our last night there but the phone doesn’t work. I had to walk to Spice restaurant to place our order and waited 45 mins before our two bowls of noodles came.

Overall, the resort is lovely for a short stay if you don’t want to do much except laze by the beach or pool (at main resort), and is not fussy about food despite paying about SGD$20-25 per meal.

Family

10/10

Exceptional

25 Sep 2018

Mark

Perfect getaway

Simply amazing. Still very rustic yet refurbished to the highest standards. Beautiful beach with sea activities close by.
Extremely friendly staff. Security patrols.

Family

10/10

Exceptional

22 Sep 2018

Justin

Excellent room and stay!

The room was very big and clean. Staff were friendly and helpful.

8/10

Excellent

30 Jul 2018

Ryan

Nice getaway to Bintan

Had a weekend trip here, was a pleasant stay. Beach is nice and quiet, sea is clean compared to Nirwana.
Rooms were the best feature, clean, cosy, spacious and modern.
The rest of the hotel looks old and could really do with a refurb. Restaurant lacks a bit of atmosphere.
If you like a quiet and secluded beach with a nice sea, then this is a good choice. If you like a pool and a nicer restaurant with more atmosphere, then Nirwana is for you. The beach at Mayang Sari doesn’t have any pollution so it is nice for swimming. Nirwana has a little bit, so didn’t risk going in there. Either way you can take a shuttle around the resort and choose where you want to be.
Overall it was a nice stay but would have been amazing if they refurbed the whole resort.

Partner

8/10

Excellent

12 Jul 2018

stu

Just what we wanted

Recently refurbed room was clean and well supplied with light and power. Nice layout. Lots of space. Deck chairs out the front and a foot tap gor sand was great.
Wifi was strong and worked at the beach and beach bar.
Breakfast was widely stocked and the egg station superb.
Free shuttle beyween tesorts at nirwana was easy and often. Walking paths also good in the cooler par of the day. Birdlife and monkeys to see. The water had visibility up to 10 meters. Calm water and not muchcurrent. Found nemo and about 30 species of fish in the rocks at either end of the beach. Then dry off on the padded sofas.
Made the most of a free game of bowls each day and many other game facilities were on offer
My son had diahrea which the on site clinic sorted out quickly..
We tried most of the restaurants across the group and good range of food and price available. Calypso bar over the water was a treat.
The only downside is that you arr somewhat captive totje resory area so food and drink are singapore prices. Even the minimart is 4 times the price in town. We took a day trip with bintan taxi from 9 to 5 one day and the driver suggested a great and flexible trip for 800000 R....AUD80. Well worth it..

8/10

Excellent

24 Jun 2018

Catherine

Great Beach

I'm expecting a traditional wooden design house which I used to stayed many years back. But they have upgraded to a modern design resort which not much different from other resort. However, I love the private beach with clear water and food in Spice restuarant.

Family

8/10

Excellent

15 Jun 2018

Verified traveler

Can not fault the hotel staff, extremely polite and friendly and will always go the extra mile. Food was very good. Would most definitely come back but in September/October as it did rain frequently.

8/10

Excellent

12 Jun 2018

Verified traveler

Beautiful Beach With No Crowds

Mayang Sari is sort of a best kept secret in my book. The villas are right on the beach and any given day there were maybe 4 other people to share it with. My only grievance is that the food was bad, and I mean BAD. There was no pleasure in consuming it, we all just ate just because we had to. I loved this place, but the food was honestly so sub par, that I dont think I could stay there for more than 4 days.

Family

8/10

Excellent

07 Jun 2018

Verified traveler

Beach front rooms. Nice, clean private beach.

Rooms have just been renovated. Nice and quiet spot in the northern tip of bintan. Directly facing the South China Sea. You can see Pedra Branca on the horizon. Lots of activities to keep you busy or just spend the entire day lounging around the beach.

10/10

Exceptional

04 Jun 2018

Grant

Wonderful stay and great views.

We had a 4 night stay at this lovely hotel.
We had a recently refurbished bungalow which was spacious and modern. What a view from our door over Looking the gardens, beach and the sea!
I would definitely recommend The Spice Restaurant. We ate here every night and the food was excellent. Our son loved the baked macaroni from the kids menu.
The gardens and beach were kept very clean.
It was about a 15 min walk along the beach to use the pool at the Nirwana Gardens hotel. Great Infinity pool with view over the beach towards the sea. I made use of the swim up bar a couple of times to sample the cocktails.
All around we had a wonderful stay with stunning views and the perfect place just to come and chill for a few days.

Family

8/10

Excellent

19 May 2018

Candice

Close to the beach...

I can hear the waves all night long... the room has been recently revamped... the staff are friendly and attentive.

8/10

Excellent

06 May 2018

Paula

The newly renovated Rooma are nice, the work is still ongoing

Partner

10/10

Exceptional

27 Apr 2018

Lisa

Mini vacation

Great staff and rooms were clean and comfortable.
Great mini vacation in Indonesia’s while visiting Singapore.

8/10

Excellent

13 Apr 2018

NeeNee

Great seaview !!!!

Great experience ,relaxing seaview just at the at doorway.

8/10

Excellent

27 Mar 2018

Verified traveler

Nice hotel close to be beach.

I had good experience. The location was good and relaxing. The staff are good. Kids had good time in the pool. Availability of good vegetarian good was plus point.Overall a good place to relax.

8/10

Excellent

23 Mar 2018

Verified traveler

Great sea view resort in Bintan

Loved the stay.... sea view cottages are real worth the money. The rooms are little outdated but clean and comfortable. Overall a great experience.

8/10

Excellent

11 Feb 2018

Verified traveler

Mayang Sari Resort Feb 2018

While the facilities are showing their age of 20 years, management has several refurbishment projects underway. Being ocean front is hard on any structure. What makes this resort are it staff. At every level they go out of their way to accommodate. Always lots of smiles. That is what makes a place.

Family

8/10

Excellent

27 Dec 2017

Hairul

Support for Muslim guests.

It was an overall good experience. It was an overall good experience. It was an overall good experience.

8/10

Excellent

18 Dec 2017

SS

BEAUTIFUL VIEW!

We loved it. The ocean right in front of us. A great place for the kids as long as they love the sun, sand and sea. Easy to get around with the shuttle service that takes you to the kelong and main Nirwana Hotel. If you are looking for a chill out holiday without wanting to move about too much then this is highly recommended. The staff were excellent, very warm and passionate. The only 1 setback we had was that the aircon was not working very well. But the overall experience was good enough to ignore the aircon.

Family

8/10

Excellent

16 Dec 2017

IHT

Mayang Sari Resort stay (2nd time)

Love the resort, ambience, proximity to the beach, people, staff & total experience. This is my 2nd visit and it’s better than the first time. To really enjoy the experience, book a sea view chalet/hut. Nothing beats waking up to the sound of the waves hitting the beach 50m from your doorstep.

10/10

Exceptional

29 Oct 2017

Lisa

Lovely and very relaxing

My mother and I had a lovely time. Very quiet a tranquil. Very pretty low key resort.

Family

10/10

Exceptional

09 Oct 2017

Milan

Nice resort

The resort Staff was very helpful and always smiling. It did add on to the resort facilities. Overall a very nice resort.

Partner

8/10

Excellent

06 Sep 2017

Alex E

A haven of peace and tranquility

We've been coming back to this lovely resort for the last five years. The resort has had a renovation to all the chalet rooms. Now they're even more comfortable. The kampung style of the chalets provides an atmosphere of tranquility the moment you arrive.
The beautiful beach and its very clear water is what draws us back every time. We enjoy the sea rather than swimming pool. The resort keeps the beach very clean. But be careful of the few jelly fish every now and then.
The buffet breakfast doesn't have a massive spread, but it does provide a few tasty local dishes which we prefer while on holiday. The staff are also very attentive and friendly.
We have stayed in much more luxurious and expensive resorts in Bintan, but Mayang Sari is by far our favourite, for the value for money.

Family

8/10

Excellent

03 Aug 2017

CC

Nice Resort near beach.

I enjoyed it and would stay again on my next trip.

6/10

Pleasant

25 Jul 2017

Verified traveler

Mayang Sari

Amenities too little and faciloties rundown. Not worth the price paid.

Family

10/10

Exceptional

17 Jul 2017

Lovish

Calm , Serene , Comfortable & luxurious

Had a great time there , The setup is quite nice .

Partner

8/10

Excellent

16 May 2017

Verified traveler

Enjoyable Weekend

We were there for a weekend stay and the service right from check-in was fantastic! The front reception staff went out their way to sort our ferry tickets back home. That start of our stay was a huge positive. We enjoyed the food at Spice restaurant and had dinner at the Kelong. I preferred the food at Spice over the Kelong. Although we didn't swim much in the sea because of the jellyfish, the little time we had in the water was great; water was warm and sand was soft. It was a relaxing stay and this was my second time there. I will definitely return because I enjoy the ambience and scenery. We stayed in the sea-view villa and that was very comfortable and spacious for all three adults in one place.

Family

10/10

Exceptional

03 May 2017

Verified traveler

relaxing trip

beach front unit is the best...spacious and nice room. Enjoyed my morning just sitting at the balcony and watching the beautiful blue sea.

Partner

8/10

Excellent

17 Mar 2017

Rani

A quiet place with pleasant and friendly people

Most refreshing to be pampered by polite and smiling staff of Mayang sari. A great difference from the service we get In Singapore( sad to say)
RESTAurant at Mayang Sari serves good food. Dinner at Kelong was superb-fresh fish n crab and overall food fantastic. Tea at Nirwana resort was also memorable. Spa near Mayang Sari -Anidya( not sure of full name) excellent too. Cost for food and spa is little more than what we expected though. Would want to go there again. Love the staff

8/10

Excellent

14 Mar 2017

Verified traveler

Mayang Sari Beach Resort

I have a great experience at Mayang Sari Beach Resort because of the scenery and it's very peaceful. Overall, I get to enjoy playing at the beach just outside our room (seaview). The room is huge, after fit in two twin beds, it still has a lot of spaces. However, the wooden floor is a bit slippery but the air-conditioner is not cold enough to fit the big room. The food taste good but quite expensive. There is free transportation from our beach resort to the main lobby at nirwana garden, kelong restaurants, resort center and etc. I definitely will visit again next time.

10/10

Exceptional

26 Feb 2017

marc

Hotel with Amazing view

View is amazing, breakfast is great. Very good job by the staff to keep the beach clean despite monsoon season.

10/10

Exceptional

13 Feb 2017

Lauren

Relaxing, but on the quiet side for me!

Beautiful beach resort with great weather but felt very remote! Must have been off season as was quite quiet and not all bars were open. Appreciate there were activities on offer but there's not a lot to do here - very much a relax on the beach and not much else trip, which isn't usually my cup of tea but huts were lovely, food was great and staff were incredibly friendly and made an effort so still had a good time.

Family

10/10

Exceptional

01 Jan 2017

Verified traveler

Excellent beach

Excellent sea view and friendly staff. Range of activities available for the family.

Family

10/10

Exceptional

11 Dec 2016

Family Guy

Beautiful resort, Fantastic views, Great food

We stayed at Mayang Sari resort between 9 - 12th Dec 2016. Right from the time I booked (and had a few issues -was charged an extra guest fee which was waived, then had to move dates etc) the hotel staff attended to all my queries very patiently (as did Expedia staff who helped me with all my queries - super helpful).

The room was spacious, well furnished, clean and tidy. The hotel staff very polite, always smiling and very helpful. The views from our rooms were stunning to say the least. Scenic, calm, clean and yet lively. Taking a dip in the sea and playing on the beach with the family were very happy experiences.

The food at the spice restaurant was very tasty. Prices were a slightly higher than what we expected but that was ok. The chef Mr Kunalan and team were fantastic. Always talking to guest, enquiring about the food and ready help whenever we needed something. With my parents who are vegetarians, this was the perfect setup.

We enjoyed most of the activities at the resort. Bowling, swimming, archery, horse riding etc etc. Keeps the kids busy for a couple of days.

Two things that didnt work well. WIFI - Terrible speeds and very patchy. Good enough to send a couple of emails out though. TV and channels - Kids would liked a couple of more channels. The video quality was very poor etc.

8/10

Excellent

16 Nov 2016

Redzuan

Great place

enjoyable

Partner

8/10

Excellent

15 Nov 2016

MARCO JAVIER

Although the overall impression of the resort was positive, the room was a bit worn out. The hotel staff was nice. They let us stay an extra hour after check out time with no charge.

Partner

8/10

Excellent

01 Nov 2016

Cassandra

Great for seaside relaxation

The location was terrific for sports, beach activities and relaxation. However, food and drinks are very costly. Recommended only if you don't mind blowing your wallet for meals. Rooms are generally clean but a lot of uninvited guests tend to drop in, i.e. insects and crawlies. It's a good place to go if you love being close to nature and the sea. Just don't expect any shopping to be available at all unless you pay for a ride to town.
Service was excellent. The staff were very attentive and helpful.

Family

8/10

Excellent

07 Sep 2016

jasmin

very tranquil，close beach，very friendly

the view is beautiful，very relax，very happy with family，but the food is a bit expensive

6/10

Pleasant

01 Sep 2016

Verified traveler

Good beachfront hotel. My third stay here. The view is amazing . Quite good facilities on the Nirwana estate. Ideal for a lazy vacation. Spice restaurant serves decent Indian food , but a bit pricey.

6/10

Pleasant

22 Aug 2016

Vishnu

Good location, Bad Infrastructure, Worse attitude

Not a baby friendly hotel. The nature is both outside the room and inside the room with insects/lizards coming in at will. Managed to change rooms and go to a much cheaper swappable option in the resort. Wasted money but atleast didn't have to worry about insects getting in my baby. Service sucks and if you ever ask them for a buggy ride (like when your baby is crying and u need to get back) is like asking for their kidneys. Unless of course you are white and white and with that you can get good treatment. My view is that it is a seriously overpriced hotel with rotting infrastructure.

Family

10/10

Exceptional

19 Jul 2016

Verified traveler

Great beach location. All staff very kind and helpful, arranged surprise birthday cake for daughter. The gardener worked especially hard in such heat and humidity

Family

8/10

Excellent

05 Jun 2016

T

Great view

Great view of the sea with the sea view chalet. Staff is awesome and helpful. Shuttle bus take you to everywhere in the Nirwana chain of resort.

2/10

Poor

12 Apr 2016

marc

Dishonest staff

Everything's average. Ocean view is fantastic. just be careful to take everything when u check out, if you leave it in the hotel, it's gone forever.

8/10

Excellent

19 Dec 2015

SHADY

Nice & relaxing stay facing the beach

I have booked a chalet facing the beach for 1 night at weekday, me and my kids enjoyed a lot playing in sands and swimming in beach, beach is clean but not many chairs but luckily it was weekday so only few people there.

Staff are friendly, breakfast is good (variety of asian & western food)

Free bus to take you from one place to another inside the resort

lots of activities to do in resort :
mini zoo
riding elephant on the beach of nirwana hotel
riding horse for kids
bowling
beach buggy
golf
bikes and many other

Family

6/10

Pleasant

17 Nov 2015

Verified traveler

THIS HOTEL IS CURRENTLY UNDER CONSTRUCTION

The Nirwana website or hotels.com do not warn guests but this hotel is UNDER CONSTRUCTION. The entrance & foyer are boarded up and look like a building site. Entry is through a temporary tarpauline sheet. Breakfast & dinner are both served with a blue tarp sheet covering the windows. Not 4star.

The prices are nothing short of extortion. Duty free alcohol sales on Bintan have been banned & the hotels have price fixed the alcohol to around 3 to 4 times the price of Singapore ($16 for a 330ml can of Bintang lager!!!). Food prices are marginally more than Singapore, the standard is very average.

The rooms on the other hand are very nice, the best villas are about 10m away from the beach. Note, some are beside the builders who are renewing the roof. The welding becomes a nice feature at night though, lighting up the garden.

Overall, I enjoyed my time at the Mayang Sari but paying full price to have my heart sink at the disgraceful first impression and then suffer the criminal prices means that I will not return.

Note the copy and paste responses to all criticism of the food & beverage prices from all of the Bintan hotel managers on internet review sites; all stating that they are, 'in line with other local establishments and regularly reviewed'. I would suggest that price fixing does not leave happy customers and will certainly deter return guests. Maybe one should break the mould and aim for customer service at an affordable price...

Partner

6/10

Pleasant

04 Nov 2015

Emily

Escape Singapore for a night!

Good place to escape Singapore for a night - but expect to pay for EVERYTHING. Skip the snorkeling - did not feel safe during the trip.Spend extra money for a sea chalet.

Partner

8/10

Excellent

23 Oct 2015

Prem

One of the BEST resorts that visited

Our stay in the resort is very good and everything is beyond our expectations except the FOOD. though we stayed for a single day, could not enjoy the food. beach is so nice and no noise and especially for families it is nice resort.

Family

8/10

Excellent

08 Oct 2015

Geoff

Beautiful quiet location

Unfortunately forest fires burning in Sumatra, occluded the sun

8/10

Excellent

03 Oct 2015

Hoi Ying

Good

Partner

8/10

Excellent

30 Sep 2015

Verified traveler

it was ok

it was ok except for the brightness of the room.
too dark to read something...

Partner

8/10

Excellent

23 Sep 2015

Verified traveler

Beachside chalet

Nice chalet's which are a bit rustic as stated and very close to the beach.

10/10

Exceptional

01 Sep 2015

Verified traveler

Relaxing weekend

Our stay was fantastic! A nice beach house at a reasonable rate.

Family

8/10

Excellent

24 Aug 2015

Verified traveler

Mayang Sari 3D2N

A good place if you just want to relax and prefer to have some privacy. You cannot complain much about the resorts room.
Only downside may be the cleanliness of the bed linen which can be improved.

Partner