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Hezen Cave Hotel

Cappadocia · Turkey

Esentepe Mah Tahir Bey Sok No 87 OrtahisarView location

9.8/10Excellent151 Reviews
Cleanliness9.8/109.8
Service10.0/1010.0
Comfort9.8/109.8
Condition9.8/109.8
Location9.6/109.6
Neighborhood9.6/109.6
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hezen Cave Hotel

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this Art Deco guesthouse include concierge services and an arcade/game room. Guests can get around on the shuttle (surcharge), which operates within 2 km.

You can enjoy a meal at the restaurant serving the guests of Hezen Cave Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8:00 AM to 11:00 AM.

Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite. Make yourself at home in one of the 15 individually decorated guestrooms.

Complimentary wireless internet access is available to keep you connected.

Read more about this hotelShow less

When you stay at Hezen Cave Hotel in Ürgüp, you'll be in the historical district, a 1-minute drive from Göreme National Park and 6 minutes from Goreme Open Air Museum. This luxury guesthouse is 5.6 mi (9.1 km) from Uchisar Castle and 6 mi (9.7 km) from Love Valley.

Make yourself at home in one of the 19 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and electric kettles.

Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Transportation services

Check-in and check-out

Check-in from 2:00 PM
Check-in until 11:30 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Onsite COVID-19 testing (PCR) is available Onsite COVID-19 testing (Antigen) is available Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a first aid kit, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 20371
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: TRY 25 per person (one way)
    • Rollaway bed fee: TRY 300.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Russian

    English

    Azerbaijani

    French

    Turkish

Nearby attractions

Göreme National Park 0.1 km / 0.1 mi
Manzara ve Kültür Park 0.4 km / 0.3 mi
Hallacdere Monastery 0.4 km / 0.3 mi
Ortahisar Castle 0.5 km / 0.3 mi
Balkan Deresi Churches 1.8 km / 1.1 mi
Pancarlik Valley 1.8 km / 1.1 mi
Aynali Church 2.4 km / 1.5 mi
Goreme Open Air Museum 3.3 km / 2 mi
The Church of St. John the Baptist 3.3 km / 2.1 mi
Tokali Church 3.4 km / 2.1 mi
Kizilcukur Valley 3.8 km / 2.3 mi
Sunset Point 3.8 km / 2.4 mi
Rose Valley 4 km / 2.5 mi
Üç Güzeller 4.1 km / 2.5 mi
Saklı Kilise 4.2 km / 2.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 15
  • guest house
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Airport Shuttle
  • Room service
  • Laundry service
Show 15 more facilities & services
  • Babysitting service
  • Hotel safe
  • Garden
  • Terrace
  • Concierge
  • Luggage room
  • Clothes dryer
  • Library
  • Bar
  • Restaurant
  • Game room
  • Breakfast
  • Breakfast buffet
  • Snacks
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE SUPERIOR KING BEDSUITE • SUPERIOR KING BEDSUI.KG-SU

    Photos are not available for this room type.

    Hezen Cave Hotel

    SUITE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Hezen Cave Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Hezen Cave Hotel

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIORSUITE • SUPERIORSUI.SU

    Photos are not available for this room type.

    Hezen Cave Hotel

    SUITE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Hezen Cave Hotel

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIORFAMILY ROOM • SUPERIORFAM.SU

    Photos are not available for this room type.

    Hezen Cave Hotel

    FAMILY ROOM SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Hezen Cave Hotel

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 55 m²DBL.ST

    Photos are not available for this room type.

    Hezen Cave Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    55 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hezen Cave Hotel

9.8
Excellent
151 Reviews
Cleanliness
9.8 /10
Service
10.0 /10
Comfort
9.8 /10
Condition
9.8 /10
Location
9.6 /10
Neighborhood
9.6 /10
Amenities
9.0 /10
75 reviews shown
10/10
Exceptional
15 Oct 2025
Yacine
great staff and views from the property
Leisure Family_with_children
10/10
Exceptional
11 Oct 2025
Jennifer

More than a stay, it's an experience.

Words cannot express what a wonderful place this is!
As fellow hoteliers, the amount of care, hard work and meticulous attention to detail that went into creating every aspect was not lost on us. Rooms are all spacious and absolutely beautiful. Food is delicious. Service is warm and personable. The experience you have here far exceeds the price point.

We stayed 4 nights but could have easily stayed a week.
Book it. You won't be disappointed.

Partner
10/10
Exceptional
22 Sep 2025
Karen
Amazing hotel and excellent service
Leisure Friends
10/10
Exceptional
29 Aug 2025
Carolyn

Best part of our trip!

We absolutely loved this hotel. It was away from the crowded conditions in Goleme but still situated amongst caves and with a beautiful view of a cave castle within walking distance. The room was comfortable, the restaurant had great food and the staff were very helpful. Loved it!!!
Partner
10/10
Exceptional
17 Jul 2025
Reshma
Staying at this cave hotel was an unforgettable experience! From the moment we arrived, we were blown away by the stunning views, warm hospitality, and the unique charm of the cave rooms. The architecture beautifully blends tradition with comfort – our room was cozy, spotless, and full of character, with modern amenities and thoughtful touches throughout.

The staff went above and beyond to make us feel welcome, offering great recommendations and helping us arrange balloon rides, tours, and transportation.

Breakfast was a daily treat – fresh, generous, and served with breathtaking views. The location was perfect: quiet and peaceful, yet close to all the main sights.

This hotel made our Cappadocia experience extra special. We can’t wait to return and wouldn’t hesitate to recommend it to anyone visiting the region. Five stars without a doubt!
10/10
Exceptional
06 Jun 2025
Joe
Excellent view and nice staff
Partner
8/10
Excellent
16 May 2025
Steven
Very comfortable room and friendly and helpful staff.
Leisure Partner
10/10
Exceptional
08 May 2025
Tai Hsuan
Lovely!
Leisure Friends
10/10
Exceptional
03 May 2025
Kinza

We had a fantastic stay at this hotel. We arrived late in the evening and we were still offered beverages and given cookies when we were shown to our room.

The weather was quite chellenging during our stay. The hotel worked tirelessly to get us scheduled and re-scheduled on several activites. They did a wonderful job of scheduling a private camel safari, a private ATV tour and balloon rides. Our experiences on all 3 were amazing!

My son had a birthday on a night we ate at their excellant restaraunt. I asked for a good dessert suggestion. Instead, they went out and bought a cake from a local bakery. It was one of the best displays of service I have ever seen. This hotel has beautiful views and was near by all of the attractions while being a little bit outside the crowded tourist area.

Our room was wonderful and housekeeping was very good as well. I would love to stay here again!
Leisure Family
10/10
Exceptional
01 Apr 2025
leah

Luxurious hotel, outstanding staff, great views

My first interaction with the Hezen Cave Hotel came after the booking and my messaging with Mehmet the Manager of the hotel he was extremely helpful in answering all my queries, and he helped organise a shuttle car service for when I
landed at the Nevsehir airport, to provisionally book a balloon ride for me.

The conversations made me feel confident that I had made the right choice in booking the Hezen Cave for my stay, I had decided to spend the 7 days of my entire trip in the region to rest, relax and explore the region of Cappadocia and find out more about Turkish culture on my first trip to Turkey as a solo female traveller.

The area of Ortahisa and the Hezen Cave Hotel and its people proved to be an excellent choice for me.

I was so impressed with the attention to detail of the hotel, the owners have created such a luxurious space, the interior is beautifully designed and the ambience is one of comfort and ease.

The room I stayed in was described as standard, however, there was nothing standard about the room! it was gorgeous, from the hammam-style bathroom,
the small private terrace, to the cave interior, I slept so well, and it was lovely to wake up in lovely surroundings.

The staff was so hospitable, such a great group of people who were so kind and welcoming, who provided service with a smile, and they were constantly ensuring
that all was well with me, I will remember their warmth for a long time – though I am planning a return trip!


Self
10/10
Exceptional
24 Mar 2025
Brent
The cave hotel experience was just so cool. Hakan and his staff were attentive and very hospitable during our entire stay.
Leisure Family
10/10
Exceptional
15 Mar 2025
Perla
Hermoso hotel, la gente muy amable. Todo excelente !
10/10
Exceptional
28 Dec 2024
Maria mercedes
Amaizing people. Very Nice and recommended a lot to visit in the area
Partner
10/10
Exceptional
09 Nov 2024
Salamat
Gorgeous cave hotel. highly recommended
Leisure Family
10/10
Exceptional
13 Oct 2024
John
Recommended. Friendly and welcoming. Resturant was very good! Great views and the town is nice and quiet.
Partner
10/10
Exceptional
05 Oct 2024
Alexandria
We made our reservation very last minute as the hotel we had initially booked did not match the photos that were posted online.
On arriving at the hotel, we explained why we made the reservation 30 minutes ago and told the manager that we were aware of how early we were at 9:30 am and checkout starts at 2:00 pm, requesting him if we could just drop off our bags. He kindly told us not to stress and that he would see what he could do, and very graciously told us to enjoy a complimentary breakfast – which was very much needed after 8 hours of travelling.
The breakfast was delicious, and the hospitality was impeccable. The manager was also kind enough to upgrade our room to a suite and we were able to check in at 10:00 am. 5 minutes after checking in a female staff member accompanied by a male staff member dropped by to offer us a complimentary bottle of wine to de-stress. I liked that the hotel had put thought into sending a female staff member as we were 2 girls travelling together. It was much appreciated!
Overall the stay and hospitality were so fantastic and welcome after our difficult time in Istanbul that my friend and I debated extending the trip to relax further, which we were unable to due to the nature of our further bookings.
Highly recommend Hezen Cave and I will be suggesting the property to all my friends and colleagues that will be going to Cappadocia!
Business_and_leisure Friends
10/10
Exceptional
06 Aug 2024
Esmail
Very nice hotel, quiet and peaceful. Great decor and very homely. Staff were friendly and polite. Amazing views.
Friends_and_family Family
10/10
Exceptional
07 Jun 2024
ricky
Excellent and knowledgable staff with very unique hotel ambiance.
Leisure Family
10/10
Exceptional
07 Jun 2024
Bharat
This hotel is amazing with exceptional staff who go above and beyond to ensure a great stay. The owners are very accommodating, always attentive to guests' needs and requests. The rooms are clean and comfortable, the amenities are top-notch, and the atmosphere is welcoming. Whether you're here for business or leisure, you'll feel right at home. Highly recommend for an outstanding experience.
Leisure Family
10/10
Exceptional
18 Apr 2024
Karen

You will not be disappointed

This was an amazing hotel. The view from hotel property were gorgeous, the staff were so helpful from booking to check-out. The provided breakfast each day and the dinner (we paid for) were all delicious. The staff provided great insight on the area and gave great ideas On what to see, do and where to eat.
Friends_and_family Family
6/10
Pleasant
08 Apr 2024
Gevork
Staff at this hotel was very nice. However, I don’t think it was worth the price I paid
Leisure Self
10/10
Exceptional
08 Jan 2024
Lu
Top of my list. I have been traveling to many places and this is the first time I wholeheartedly want to write a good review for a hotel.
Hazen Cave Hotel brought us too many surprises. All the staff are so friendly and treating you in a very sincere way. Details below:
1. Traditional cave hotel designs decorated in such a good taste. I love the hall, the dining area, and also all the terraces with good views. This hotel is like a boutique one because they only have 17 rooms. Everything clean and organised and it’s a pleasure walking around exploring.
2. Upgraded our room to Supreme Suite. This is a low season for tourism in the area but we highly appreciate it. The room is very clean which is what I care about the most. I was also worried about humidity in cave hotels but this one is extremely comfortable. The heat is functioning well and we can also turn on AC if needed. Room very spacious and comfortable.
3. Quality of food exceeded my expectation and the staff make sure we try everything! I was joking with my husband that we may gain 5 pounds if we stay longer. The Cheese Rolls make by the chef are soooooo good and I suddenly became a cheese fan. I usually don’t expect eating within hotels but this one really impressed me. The chef is very nice and he keeps checking on us if we need anything. It feels like family. Even the orange juice is freshly made. The lamb slow-cooked for 4 hours is also a very decent dish.
I would definitely want to come back again.
Leisure Family
10/10
Exceptional
03 Nov 2023
bradley
Property is amazing stunning views staff are incredibly friendly and helpful. Made the stay that much more enjoyable.
Leisure Partner
10/10
Exceptional
27 Oct 2023
Hilary
Excellent location. Tranquil. Great amenities (guest laundry!), lovely breakfasts. Most of all - friendly, helpful, attentive, hospitable staff.
Leisure Friends
10/10
Exceptional
08 Oct 2023
Jeffrey
Unique, beautiful setting with lots of comfortable terraced lounging space to enjoy the knock-out views. Very stylish yet decidedly unpretentious. The very friendly staff was eager to please offering tea, coffee and nuts or showing us how to use the free washer and dryer.
Leisure Partner
10/10
Exceptional
05 Oct 2023
Xuan
Great staff and excellent service.
8/10
Excellent
04 Oct 2023
Komal
Friendly staff, very limited veg meal options. Small but neat rooms. Good experience of staying in a cave like ambience. But far from city center and overviewing the little castle. Over all v good experience.
Partner
10/10
Exceptional
25 Sep 2023
Oscar
Very accommodating, got there at 3:30am and someone came and open the room for me as just need it for that specific day in capadonia, beautiful views. Help me for my purpose. Very attentive and helpful staff. Thanks 🙏
Business_and_leisure Self
10/10
Exceptional
19 Sep 2023
Pramvir
Clean, spacious. Excellent staff. Amazing breakfast.
Leisure Friends
10/10
Exceptional
02 Sep 2023
edlira

One of the best

Mehmet the manager and his crew did an excellent service.
Friends_and_family Family
10/10
Exceptional
10 Aug 2023
Jack

Perfect Cappadocia Stay

From arrival to check out one of our best experiences. Warm welcome, beautiful property, stunning views and double upgrade available during our checkin. The staff is extremely professional and friendly, aiming to provide the best possible guest experience. After spending three weeks in Europe and one week in Istanbul at top hotels including The Four Seasons and Hilton Bomonti, Haden Cave Hotel tops the list with its service and comfortable suites. Breakfast was great and nice wine selection for afternoon unwinding at anyone of their beautifully furnished terraces.
Highly recommended, away from busy tourist area, but close enough to everything in the region.
Partner
10/10
Exceptional
08 Aug 2023
Nousheen
Great location, neat and clean very cordial staff, excellent breakfast.
10/10
Exceptional
24 Apr 2023
Ayslu
Wonderful view and very hospitable staff! Ready to help and advise. Thank you and wish you all the best.
Leisure Family
10/10
Exceptional
24 Apr 2023
ARTEM
\"My family and I had an amazing stay at the Hezen Cave Hotel! The view from the terrace was absolutely incredible and added to the overall experience. The hotel itself was great - clean, comfortable, and with plenty of amenities. We had a wonderful time and would definitely recommend this hotel to anyone visiting the area.\"
Leisure Family_with_children
10/10
Exceptional
28 Sep 2022
Jodi
Beautiful place to stay and the staff were very accommodating
Leisure Self
8/10
Excellent
17 Sep 2022
ALAN
First time my wife and I experience cave Hotel a bit far from Goreme but Taxi is possible anywhere. I rate this Hotel 4.5/5 for host hospitality and directions and instruction to go about town
Leisure Family
10/10
Exceptional
18 Jun 2022
Mohsin

Memorable Experience

We travel a lot with family across the world. The stay in Hazen Cave was the most unique and satisfying experience for our family. The personalized services, views from the hotel and exceptional cave like interior designing where simply amazing. Balloon ride and the experience at the Hazel Cave hotel made this trip as one of the most memorable trip for for family. Every staff member including manager Gokhan and kitchen guy Husna were just fabulous!
Friends_and_family Family
10/10
Exceptional
08 Jun 2022
Khurum
Very clean and spacious rooms. Staff were super friendly and helped us book the activities and tours. I would highly recommend this hotel to anyone visiting Capadoccia.
10/10
Exceptional
06 Jun 2022
Rosaura
I arrived in the middle of the night and they were waiting for me, they prepared a hot herbal tea with home made cookies/bread and plenty of information for my next day.
I didn't have an schedule for my two days visit but the managers arranged and suggested interesting places to visit, they also arranged a taxi driver, a very decent gentleman, for both days and for a reasonable price.
Overall happy with their service and with the hotel in general.
Breakfast was plenty and very good!
Leisure Self
10/10
Exceptional
17 Apr 2022
Yoon
The staff was very kindly and friendly.
Leisure Partner
10/10
Exceptional
03 Oct 2021
Verified traveler

The real cave hotel with great view

This hotel is located in Ortahisar just across its castle. It has fabulous view. All of their rooms are redecorated caves. Room is nicely furnished and very comfortable and private. It is a perfect place to stay when you are in Cappadocia.
Self
10/10
Exceptional
05 Sep 2021
Katalin
Excellent!
Leisure Family
10/10
Exceptional
18 May 2021
Anthony

A fabulous hotel

Beautiful cave hotel with amazing views of cave fortress. A great place to stay during any visit to Cappadocia.
Partner
10/10
Exceptional
30 Mar 2021
Verified traveler
Great experience. Extremely courteous and helpful staff. Manager Mehmet treated us like family. Helped with each and every step. I’d recommend highly.
Leisure Family
8/10
Excellent
18 Nov 2019
Verified traveler
EVERYTHING'S IS NICE... STAFF VERY COURTEOUS....VIEW EXCELLENT
Leisure Friends
10/10
Exceptional
14 Nov 2019
Verified traveler
Loved this hotel.. Great accomodation, super helpful staff.
Leisure Partner
8/10
Excellent
27 Oct 2019
Don W

Interesting Experience

The staff at Hezen Cave Hotel are very hospitable and friendly. Mehmet, the Manager was very helpful in planning our days and giving advice. Breakfast was excellent. The location is incredible and the view of the castle of Ortahisar is beautiful. Our room was two rooms and we discovered that staying in a cave is dark. There is little natural light and you have to like this kind of room - it is an experience and not necessarily practical.
Partner
10/10
Exceptional
09 Oct 2019
Ana

Excelente choice!

We had a wonderful experience at this hotel, clean, nice, quiet, excellent service, we were very satisfied.
Partner
10/10
Exceptional
29 Sep 2019
Verified traveler

Best service, picturesque view

Spectacular. Service was impeccable, special thanks to Gokhan for his assistance and advice with our tours. He made all arrangements & negotiated all prices, making our holiday carefree and extremely memorable - highly recommend!
Partner
10/10
Exceptional
12 Sep 2019
Heydyn
This property was amazing and super clean. The staff was absolutely fantastic always willing to help. They made my mother’s birthday super special. Thank you to the entire team you guys Rock.
Leisure Family
10/10
Exceptional
23 May 2019
Vinay

An amazing hotel

This was one of the best hotels we have stayed in. The staff, service and facilities are top-notch.
The breakfast is just amazing.
Family
10/10
Exceptional
18 Apr 2019
Frank

My experience was fantastic

Amazing
Friends
10/10
Exceptional
27 Nov 2018
Verified traveler
The staff were excellent. My son had a birthday during our stay & the staff surprised us with a birthday cake. On checking into the hotel they needed our passports & noted his birthday was the following day.

The hotel setting overlooking Ortahisar Castle was truly magical.
Leisure Family
10/10
Exceptional
06 Oct 2018
dhiren

cappadocia cave paradise

amazing beyond words. the owners were super nice and a wealth of local info, they have a beautiful shop in town. Mehmet and the team of managers were brilliant. the location sublime. the attention to detail impressive. all in all fantastic.
Family
8/10
Excellent
19 Aug 2018
Cristina
Staff very nice and helpful. The food at the restaurant was really good. The room was a little hot. No A/C. The view from the hotel was beautiful.
10/10
Exceptional
26 Jul 2018
Allen

a charming and memorable place

I cannot say enough good things about Hezen Cave Hotel. The staff are all friendly helpful and accommodating. The managers are very knowledgeable, will spend as much time as one would like explaining and helping, and can arrange day trips. The breakfasts are wonderful and the rooms tasteful renovations of authentic cave dwellings. The outdoor areas have stunning views of the town and castle.
Partner
10/10
Exceptional
24 Jul 2018
Enrique

Outstanding service, unique location

The service level is amazing. The three managers are fantastic, they are always asking if they can help you. They give you the best alternative of what you are looking for and their recommendations were excellent. The hotel has an amazing view and a “you are at home” philosophy that makes you feel at home. You have free self service laundry which is always helpful. Various terraces where you can enjoy the magnificent view. All the staff is friendly and helpful. Breakfast is very good and complete. I will recommend this hotel hands down.
Family
10/10
Exceptional
06 Jul 2018
Verified traveler

Cappadocia rocks/ ballooning/exploring

Wonderful boutique hotel with personal service.Totally different from other places we've been to. Peaceful place,excellent helpful staff.
Family
10/10
Exceptional
26 Jun 2018
Jahangir

Best boutique hotel in Cappadocia

Great hotel for trips to Cappadocia. Make you feel at home from the check-in. Authentic, well-appointed, very clean rooms. We were upgraded from standart to their best suite with a great vew. Great breakfasts. Overall, the best hotel and staff in the area (had a chance to ompare with couple of hotels where our friends stayed).
10/10
Exceptional
23 May 2018
Elahe

A Must Stay!

The most beautiful hotel with the most wonderful staff. They will make you feel like you are part of their family. We will definitely go back to Hezen Cave.
Friends
10/10
Exceptional
27 Mar 2016
Barbara

Wonderful Hotel in Cappadocia

We were so excited to spend a few days in a \"cave hotel\" in Cappadocia, and the Hezen Cave Hotel exceeded our expectations. The lobby, dining area, and outside spaces are beautiful, the staff is friendly and helpful, and our room was so unique--even more beautiful that the online photos. The breakfasts were terrific as well. Mehmet and Gokhan helped us plan our activities so that we could make the most of our time in Cappadocia. Thank you so much for a wonderful and unique experience!!
10/10
Exceptional
27 Oct 2015
Verified traveler

Beautiful cave hotel in fascinating area

Wonderful hotel with great staff. Do not miss this one!
Partner
10/10
Exceptional
25 Oct 2015
Verified traveler

Excellent cave living experience

The staff at Hezen Cave were all extremely friendly and most helpful in making the most of our short stay in Cappadoccia. The decor in our cave room was well-thought out and elegant in a way -- and gave us a genuine, yet comfortable, feel for living \"in a cave.\"
Family
10/10
Exceptional
23 Oct 2015
Verified traveler

Best hotel i have ever stayed in

We chose this hotel over others mainly because of the spectacular view & boy was the view spectacular! So beautiful i cant get over it i had a really good view from our room as well but even if you dont have a room with a view, anywhere in the hotel is prime for sitting down lounging around with views. Thats what we did, we lounged here there every corner of this hotel was so relaxing and had a view! The staff was top notch they will treat you like a vvip and attend to all ur needs always very helpful and attentive. They even made a sightseeing itinerary for me without pushing on any tour guides/groups. I had told them what i wanted to see and that i didnt want to join any tours and they catered to what i needed complete with directions maps and tips! They even did all the bookings for me from renting a car and getting bus tickets to get to Antalya. They even bought my husband cigarettes when he asked where the nearest place to buy them, they bought it themselves and delivered it to our room. It's a very stress free hotel very relaxing very quiet very private and the view is just hypnotizing. The room and bathroom were very big and squeaky clean. Bed was super comfortable. Breakfast/food was delicious turkish coffee was delicious. Alot of things are complimentary i even got a small bouquet of flowers! I basically have no complaints with this hotel. I want to go back soley to just stay in this hotel!
Partner
10/10
Exceptional
10 Oct 2015
Verified traveler

Beautifuly presented, staff attentive and helpful

We had a wonderful 4 days in the Hezen. Our trip to the region was helped geeatlt by the staff and their directions. We recommend this hitel to all.
10/10
Exceptional
06 Aug 2015
Peter

Beautiful Place with amazing customer service

Gorgeous hotel. Do yourself a favor and book the deluxe suite, it's totally worth it. We were on our honeymoon and got not one but two upgrades. The breakfast is fantastic and Ahmed and Hillel set a very high standard for customer service. It's a little far from the nearest bustling town but if you have a car it's only 10 minutes away or a 20 Lira cab ride.
Partner
10/10
Exceptional
05 Aug 2015
Jingwen

Amazing place

had a great time there~
Family
10/10
Exceptional
08 Jul 2015
luc

Wonderful

so amazing like entering a movie set, completely perfect every litte detail
10/10
Exceptional
26 Jun 2015
peter

Timeless beauty

Fantastic location overlooking an ancient Village lovely varanda to enjoy a drink staff incredibly friendly and helpful beautiful cool classic rooms you won't regret booking this
10/10
Exceptional
01 May 2015
Piotrek

Excellent base for exploring Cappadocia.

The manager and the staff are the most friendly, knowledgeable and easy going people. They are on the outlook to help and assist you. On your arrival, they great you with a coffee/juice/cake and a quick insightful and to the point briefing about the area and recommendations tailored to the length of the stay and the way you prefer to explore. The hotel itself is nicely renovated and has great interiors. It is perfectly located to explore Cappadocia (we had a rented a car and traveled on our own). Excellent breakfast buffet and mezze in the evening if you do not feel like going out. We want to come back!
10/10
Exceptional
21 Oct 2014
Muhannad

Authentic Experience at an Ancient Caves City

My wife and I really liked the hotel and the warm welcome of the staff.

When we fist arrived, Mehmet the manager welcomed us and ordered for us hot/cold beverages and sweets. He then made the check-in and explained everything Cappadocia has to offer in a map. He also provided suggestions to best places to visit and eat.

The room was nifty and clean (our room was an actual cave! :). The provided amenities are great and I liked the hotel honor system (you tell them what things you purchased and pay them later.) The staff were more than happy to assist us with our luggage and everything we need. They also helped us with our clothes while being washed and collected them for us.

All in all, I think it is one of the best hotels in Cappadocia, if not the best. Go for it!
10/10
Exceptional
29 Sep 2014
Kelli

Romantic cave stay with phenomenal service!!!

A truly unique experience. Highlight of Turkey trip. Walking distance to a few sights and restaurants.
Partner
10/10
Exceptional
20 Sep 2014
RRMU

Excelent place to stay

Beside being a excelent place to stay, we got all the help to see the places of Capadoccia and they help us for the best plan based on the days that we stayed.
No complains at all, we definitely return to this hotel that has a amazing view on their terrace.
The food made by Zulfiye Mantar and her daugther it is really tasty.
10/10
Exceptional
15 Sep 2014
karen

Fantastic birthday

Choose this hotel for 60 th birthday stay based on other reviews
Not disappointed at all
From moment we were greeted at reception knew it was going to be a fantastic place to stay
The staff the attention you receive the breakfast the the facilities the decor and the views of the surrounds are unbelievable
Situated in smaller town away from bustling tourist town of Genome
Much preferred
To really soak up the Cappodocia experience pay the little extra and stay here
10/10
Exceptional
22 Jun 2014
MGS

Excellent view, service, food & wine

Boutique hotel with very friendly staff; always ready to help. Go for the superior suite if you can. Charming views of the 'castle' from almost anywhere in the hotel, including the cosy terraces. House wine - produced by owner - is surprisingly good. The meze are also very worthwhile. The town is not touristy, certainly if compared to Urgup or the other places in the vicinity, which for us made for a nicer experience (not being surrounded by the busloads, that is). The flip-side is that there are few dining options within walking distance (Tandir is probably the only one closeby and our friends had a mixed experience there).
Family

Location & surroundings

Hezen Cave Hotel
Esentepe Mah Tahir Bey Sok No 87 Ortahisar, Urgup, Turkey

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Hezen Cave Hotel

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