Hotel Marriot Inn

10/10

Exceptional

06 Jun 2026

Brittany

I like the location in proximity to the event at CFG arena.

Family_with_children

8/10

Excellent

31 May 2026

Vickie

Love this hotel. Clean room, staff was friendly and helpful. Restaurant on site . Easy parking

Friends_and_family Family

2/10

Poor

30 May 2026

Peter

I've stayed here two times in the last three years. Each time I had difficulty exiting the city-owned adjacent garage. Each time I had to leave the car and return to the hotel to enlist their help. Really stupid inept system. One time the hotel staff actually laughed in my face at my dilemma!

During my most recent stay I spent far too much time attempting to find a working ice machine. First day there wasn't a single functioning machine on the floors so I had to traipse down to the lobby bar to obtain ice.

Long and short of it ...I'll never book your hotel again.

Friends

2/10

Poor

26 May 2026

Ramon

When he and our son got to the hotel they were told they didn't have a room with the 2 beds like we had reserved. They were told they would be upgraded to a room with a king and a sofa bed. They were told it wasn't ready and would be in an hour. They went and got a drink then went back the room still wasn't ready. They were in Baltimore for a baseball game, so they went to the game.

When they returned to the hotel, they were told the king room with a sofa bed wasn't available, so they gave them a room with a single king bed. When they went to the room, the ac was off and the air filters were out laying on the floor (we have photos) The ac wouldn't turn on. It appeared the maintance had been working on the room and had left. The room was too hot to sleep in so they went downstairs to the front desk. They didn't offer them another room.

2/10

Poor

25 May 2026

Kathleen

Rooms were not ready at 4 pm check-in. They overbooked and gave us different rooms than requested. Didn’t get into room until after 6 pm due to shortage of sheets and linens. Bath towels didn’t arrive until 9pm

Guests roaming hallways and noisy after midnight.

I would not stay at this location again.

Family

10/10

Exceptional

23 May 2026

Nancy

The gentlemen working the front desk were incredibly helpful and moved the line along quickly. The rooms were clean and the staff on the floors were helpful and kind.

Friends_and_family Family

6/10

Pleasant

23 May 2026

Sanaa

The hotel feels very outdated, with old furniture that had noticeable cuts and scratches. The carpet was stained and did not seem very clean. The restaurant area also needs better cleaning, as the floors were sticky. While the staff were not particularly welcoming, they were polite and helpful when needed.

Friends_and_family Family

10/10

Exceptional

21 May 2026

Douglas

Refrigerator DOA, replaced. Ice machines DOA

Partner

6/10

Pleasant

18 May 2026

Veronica

They were in the middle of renovations, however they do not tell you this before checking in. You would think with the amount of money you spend per night you could have working ice machines and air conditioners. We had to wait for an engineer to fix our AC and stay for an hour while he worked on it. We went to grab lunch and by the time we got back our room was filled with dust and had to be aired out. Asked house keeping twice to refill the body wash, never was filled. Construction started below us at 8am on a Saturday, just be prepared for the banging and drilling. All in all the staff was patient, and accommodating. The front desk and bellhop were very helpful and deserve a raise! None of which were their faults, they all handled all the issues with our room and the families we traveled with grace and kindness.

Family_with_children

10/10

Exceptional

17 May 2026

Pamela

I did not ustake advantage if the bar in premises as I had multiple events wirh family and friends in the area however my brother enjoyed sitting at the bar for whatever was on tap. Having lived in MD for 20 years, I've never had to stay at a hotel in the city but as a visitor, the location is perfect for getting to/from 95, 83 and 695. The floor I stayed on was a renovated floor and I'm looking forward to staying again, hopefully when the entire hotel has had its overall upgrades completed. The staff was absolutely, 100% top notch! I recommend staying here for the price and location.

Family

10/10

Exceptional

12 May 2026

George

Everyone was friendly and helpful. Some renovations were underway but didn't affect our stay.

Friends_and_family Family

10/10

Exceptional

10 May 2026

Joshua

Great hotel with friendly staff and top-notch amenities. Walking distance to Inner Harbor and Camden Yards. Very comfortable rooms and bedding. Parking onsite ($39 a day). Would stay there again for sure.

Friends_and_family Family

2/10

Poor

09 May 2026

David

Checked in at 4:00pm and dropped our stuff off in the room. Went to the Orioles game and when we came back our keys wouldn’t work to get in the room. Went to the front desk and was told they moved us to another room. No one contacted me and our stuff was in the original room. They rechecked us in to the original room (after arguing that OUR STUFF WAS IN THE ROOM) and our keys still didn’t work. Went back down to the desk and the gentleman tried to active our keys. Still didn’t work, had to get security to let us in, still no working room key.

Friends

10/10

Exceptional

09 May 2026

Kathleen

We stayed here while in town for a concert and the updated room was extremely nice. The bedding has been updated and the carpet has been taken out and vinyl flooring put in its place. The tub has been replaced with a very nice shower. The wallpaper is very Baltimore themed. The furniture is updated and very nice as well. Overall a great trip. The updated room transformation looks great Marriott. We will definitely be back soon!

Partner

10/10

Exceptional

02 May 2026

Ruth

The room was very nice. It was on the 3rd floor and it was said to be renovated. Which I appreciated Because the pictures online looked dated. Pleasant surprise. Very close to cfg bank arena. We walked about 3 minutes. Convenient location! Affordable price. I would recommend absolutely

Partner

8/10

Excellent

28 Apr 2026

Renee

Room was clean

Friends_and_family Family

10/10

Exceptional

27 Apr 2026

Todd

Clean room, staff was great, restaurants were fun! Remodeling is taking place so some signs of construction. No noise that we noticed, just signs of a hopefully siccessful remodel. Stay here every time we come to Orioles games.

8/10

Excellent

25 Apr 2026

Ann

The location was great! We were going to a game at Camden yards and it was walkable which was perfect for us. The hotel itself was just OK, our room wasn’t completely clean when we got there because the trash cans hadn’t been emptied which was annoying but we were able to flag down housekeeping to clean them. They were doing work on some of the rooms so there was increased dust and the hallway smelled like paint which was unfortunate since we didn’t know until we got there that work was being done. Overall we would stay again if going to a game but nothing special as a hotel

Family_with_children

10/10

Exceptional

12 Apr 2026

Matt

v

10/10

Exceptional

11 Apr 2026

Ellen

You cannot beat the walk to Camden Yards. The hotel has a family feel to it. The staff is so friendly and accommodating...everything and anything I asked for was taken care of in a matter of minutes. The renovations and upgrades to the rooms is going to make it even better.

Friends_and_family Family

6/10

Pleasant

11 Apr 2026

Mark

In the room after a 3 hour drive just wanted to nap and watch something. Couldn't without scanning for channels then when we got something to come on the fuzz was so bad. But the elevators weren't workings well. Pushed 5 stopped on 6 pushed 5 took us to 4. No one told us to use the room key. Staff we came in contact with were nice and kind. Breakfast bar had a variety of things. But French toast was extremely hard around the crust. To the point it hurt my teeth.

Friends_and_family Family

2/10

Poor

07 Apr 2026

Winat

I was been charged twice, at a different rate. The sheet weren’t clear. Over all I didn’t have good experience and this would be my last stay at this place.

Family_with_children

10/10

Exceptional

06 Apr 2026

Basheera

Didn’t get to enjoy the amenities. I came for one night with my children. They have restaurants available on site but no free breakfast options.

8/10

Excellent

06 Apr 2026

Laura

Good

Friends_and_family Friends

2/10

Poor

05 Apr 2026

Brigette

My room wasn’t clean it didn’t have a fridge or microwave the ice machine was broken , the staff was rude

Friends_and_family Friends

4/10

Poor

05 Apr 2026

Rebecca

We were not aware of construction going on. Beautiful hotel, we were upgraded to a new remodeled room- but Room 1 had no hot water and we did have a mini fridge. Room 2 had hot water and no fridge. Saturday morning at 8am construction started and it was so loud we couldnt hear our TV or make any calls. Sunday morning, easter morning, construction started again around 9am. I understand they are remodeling, but on the weekends?? The staff was super nice and the bar/restaurant was delicious, but ask for a room not near construction! It was so loud you could hear it outside. We would definitely stay again, but after construction is completed.

Partner

6/10

Pleasant

01 Apr 2026

sanil

dated property

10/10

Exceptional

04 Mar 2026

Ariel

It was great, friendly staff and clean rooms.

Self

2/10

Poor

21 Feb 2026

Jackson

They have bed bugs

10/10

Exceptional

21 Feb 2026

Melanie

Best Service ever

Friends_and_family Friends

10/10

Exceptional

17 Feb 2026

Lyle

Good customer service and GREAT drinks at the bar in the lobby!

Business Friends

6/10

Pleasant

16 Feb 2026

Wendy

Cost was reasonable, staff was extremely nice and helpful, and the location was great.

My only drawback was that the room decor was outdated, the bed though comfortable was very low and the shower-head appeared to have algae or something green.

10/10

Exceptional

15 Feb 2026

Steven

Overall, the room was very nice and seemed very clean. We did have one hiccup when we did try to leave the Parkade with The exit ticket they gave wasn’t working so we had to go back in. Sounded like it was an issue from the night before that everyone was having. The person at the desk did resolve this issue. Also, I had sent a message for a hopeful early check-in. Unfortunately, the message was not answered and we did not get a very early check-in as requested however, still sooner than the listed 4 PM. Overall, however, this did not ruin our trip and we would definitely stay there again.

Leisure Partner

10/10

Exceptional

15 Feb 2026

Marlon

Very clean. Staff was nice and accommodating


nice and accommodating

Partner

8/10

Excellent

04 Feb 2026

Daniel

Conveniently located near Hippodrome Theater.

Friends_and_family Family

8/10

Excellent

03 Feb 2026

ALESHA

Room was clean staff were courteos

10/10

Exceptional

02 Feb 2026

Christopher

The room, the service the staff were outstanding ... We wanted for NOTHING

6/10

Pleasant

01 Feb 2026

Merlene

Needs upgrade bathroom and beds need upgraded exspecially being down town area

6/10

Pleasant

29 Jan 2026

Deborah

I would not recommend anyone staying here. Although it was just for overnight, it was very basic. Something I could have gotten from a Days Inn.

Amenities were lacking. No microwave, cups or travel size hygiene items. It did provide the large pump bottles of body wash, shampoo and conditioner - something about the travel size seem more personal.

Ice machines were only on the even floors. Did not work on the 8th or 6th floor. I finally found ice on the 4th floor.

Parking at $39 just for a few hours overnight is very expensive. Would think the hotel would provide a discount to hotel guest.

The shower had low water pressure. It was warm but pressure was not good. Glad I didn't have to wash my hair - it would have been a very long shower.

I was there to visit a family member in the hospital. I made sure to tell everyone, stay at a different hotel.

Leisure Family

10/10

Exceptional

28 Jan 2026

Valerie

Staff were friendly. Room was clean.

Family

10/10

Exceptional

24 Jan 2026

Donna

Clean room, smooth checkin, staff all very hospitable.

Friends_and_family Family

4/10

Poor

16 Jan 2026

Melinda

No hot water. Had to change rooms. No compensation.

Business Family

10/10

Exceptional

11 Jan 2026

Elizabeth

Very friendly and accommodating staff. Hotel is very well run. Highly recommended.

6/10

Pleasant

08 Jan 2026

Timothy

Room needs some updates. No hot water

Location great for games

Leisure Family

10/10

Exceptional

06 Jan 2026

Janna

This is my second time staying on this property and although the area surrounding the property is quite noisy from traffic, as expected, being in downtown Baltimore, the rooms were quiet and very clean. I really like staying here.

4/10

Poor

04 Jan 2026

phillip

Out dated furniture, out dated tv.

6/10

Pleasant

26 Dec 2025

William

There was a hot water issue that was going on 3 days before we arrived. We were not contacted or expressed this fact upon arrival. We learn this information from other customers. I was told by a female concierge that someone would be coming to my room to take a look. I fell asleep no one came. The next morning I went to the front desk and was told they were working on it. They were checking in a crowd of people. And not once informing them about the hot water situation. This hotel made no accommodations, food voucher, a free stay, or even a discount. The cleaning staff and security were courteous and professional. This was our first time staying at this hotel.

Leisure Friends

8/10

Excellent

23 Dec 2025

Katrina

Front desk staff was great

Friends_and_family Friends

10/10

Exceptional

22 Dec 2025

Dave

Location is amazing, and is especially close to the stadiums for Orioles or Ravens games. Parking available right adjacent to hotel lobby. Restaurant options and bar right in the lobby are very convenient as well. Comfortable room and beds. Great stay

Leisure Family

10/10

Exceptional

22 Dec 2025

Catherine

Easy check in and out. Very convenient parking. Lovely staff.

Leisure Partner

10/10

Exceptional

22 Dec 2025

Leah

The staff were amazing! So helpful and friendly. Rooms were very clean. Restaurant was delicious

Leisure Partner

6/10

Pleasant

17 Dec 2025

Suzanne

We arrived later in the day (9-ish), and the room we reserved wasn’t available. We asked how it could be rectified, and they simply said it couldn’t be. No other rooms (even though the small suite next to our eventual room stayed empty through our stay), no attempt to ameliorate the situation. I kept asking for *something* to be done. The manager finally relented and gave us free breakfast. Which wasn’t at all adequate or useful since I barely slept.

The bar is so tiny that we were never able to find seats. And the restaurant menu is pretty limited, which means room service was extremely limited.

Overall the employees were friendly and well-meaning, but not super effective in addressing the one thing we needed - the room we paid for.

Business_and_leisure Partner

10/10

Exceptional

14 Dec 2025

Marvin

Always top tier service! Restaurants and staff. Convenience to stadium.

Leisure Family

10/10

Exceptional

13 Dec 2025

Scott

Not much to share, the staff was very friendly and helpful keep that up and I’ll stay again

Leisure Self

4/10

Poor

11 Dec 2025

Deborah

Cockroach seen in the hallway near the front check in counter. Also was told hot water wouldn’t be available from 10 pm 12/10 to 6 am 12/11 and tried to take a shower and had the water running hoping for hot water, didn’t even get to shower. I won’t stay here again.

Business Family

10/10

Exceptional

07 Dec 2025

William

Clean comfortable room and a convenient location.

Leisure Family

2/10

Poor

07 Dec 2025

Meaghan

Found bed bugs

2/10

Poor

07 Dec 2025

Sharon

No hot water for almost two days

6/10

Pleasant

06 Dec 2025

Dan

Didn't have breakfast

Leisure Partner

6/10

Pleasant

05 Dec 2025

marsha denise

Communication that is from the front desk to the client me my food went cold waiting on them to call me to tell me my food was ready a restaurant and they didn’t have enough help so I needed to come and pick it up. No one did that until I called an hour later to find out why I didn’t receive my food and then when I went downstairs to check on it, I was informed that the food been ready and the front desk was supposed to inform me and they did not.

10/10

Exceptional

03 Dec 2025

Kelvin

Excellent

Leisure Friends

8/10

Excellent

29 Nov 2025

Denise

A bit older, but close to the stadiums. Food nearby.

Leisure Self

10/10

Exceptional

22 Nov 2025

Suzanne

The hotel itself is nice. I picked it due to location away from the Hippodrome

Leisure Self

2/10

Poor

19 Nov 2025

Kasey

No hot water one of the days.

Business

6/10

Pleasant

18 Nov 2025

Mary

Beds a little soft. Rooms and linens very clean. Centrally located and nice staff.

10/10

Exceptional

16 Nov 2025

Helen

My husband and I were in town for the weekend to see Phantom of the Opera at the Hippodrome. The hotel was beautiful, very clean and spacious, and close to everything. Every single member of the staff was kind and welcoming. We would definitely recommend this hotel to anyone planning a trip to Baltimore and will stay here again if we come back.

Leisure Partner

10/10

Exceptional

14 Nov 2025

Rebecca

Room was clean and comfy, staff was wonderful!

Leisure Friends

10/10

Exceptional

12 Nov 2025

James

Staff was great

2/10

Poor

06 Nov 2025

Summar

The front desk staff was great. Biy the room was terrible and i feel disgusted by the stay. Number 1 was i woke up to my bathroom flooded by a pipe leak couldnt use bathroom at night or morning. Slept on one sidr of the bed and before i checked out decided to pull the otherside of sheets that i didnt sleep on yo check if i left anything behind. And found mint wrappers from a restaurant that didn't go to

6/10

Pleasant

04 Nov 2025

Mary

Room was comfortable but there was no hot water the entirety of my stay.

8/10

Excellent

03 Nov 2025

Brian

Room was clean, staff was outstanding but we did not have any hot water for showers and check out was a bit chaotic. No staff helping people on Sunday to get their things out and keep elevator traffic controlled had to wait a very long time to get an elevator many opted to lug their heavy luggage down the stairs not sure what the issue was

Leisure Partner

10/10

Exceptional

02 Nov 2025

Shauna

Super convenient location for shows at CFG Bank arena. Room was quiet and clean. Overnight parking is reasonably priced in garage onsite. Will stay again.

Leisure Self

10/10

Exceptional

02 Nov 2025

William

Clean room, knowledgeable and efficient staff.

Leisure

6/10

Pleasant

02 Nov 2025

keith

A lot to pay for a room with no hot water!

Friends_and_family Friends

8/10

Excellent

02 Nov 2025

Margery

Everything was fine. My only complaint was that we had to pay twice for parking because the tag they gave us at check-in (and put on our bill) didn't let us out of the garage, so we had to pay again at the exit.

Leisure Family

8/10

Excellent

30 Oct 2025

Kenneth

Winston was a stand out for us. Without him our stay would have been poor. He took very good care of us and is appreciated.

6/10

Pleasant

30 Oct 2025

Brienne

The room was dated. Service was very sweet. Paying $35 to park your car on top of the fee to stay was heavy. Was not told there was breakfast.

Business

8/10

Excellent

27 Oct 2025

Kisha

I’d definitely stay again.

Leisure Family

2/10

Poor

26 Oct 2025

Dewayne

NEVER AGAIN

It is shameful that they have thr Marriott name attached to this place. If you want the feel of a sleezy truck stop stay this is the place for you. Hot water wasn't working, stains on linens, shower head was disgusting, ceiling peeling, wall paper peeling off walls, analog TV, no fridge in the room, homeless people roaming the property begging for money. The list goes on. The only decent part of this trash hotel was leaving it!

Friends_and_family Family

10/10

Exceptional

20 Oct 2025

Akiba Malik

I didn’t eat breakfast but the stay was perfect

Leisure Self

10/10

Exceptional

19 Oct 2025

Kyle

Awesome room, walkable to my convention, friendly employees, will stay here again

Business Self

8/10

Excellent

17 Oct 2025

Aaron Joseph

It was a good stay. The water in the showers was luke warm at best. That's my only issue.

10/10

Exceptional

16 Oct 2025

David

Yes, we did not have breakfast.

Leisure Family

10/10

Exceptional

15 Oct 2025

Allison

Clean comfy room, friendly and helpful staff. Safe and walkable area. Overall fantastic stay and would stay again.

Partner

2/10

Poor

15 Oct 2025

Daniel

When I arrived at the Marriott, there was broken furniture in the room, rooms were outdated, water damage, and no hot water in the hotel. Guests were at the front desk complaining about spending the night with no hot water. I did not stay and canceled my reservation Marriott charged me anyway.

Business

10/10

Exceptional

15 Oct 2025

Bryan

Felt safe

Partner

2/10

Poor

14 Oct 2025

Corey

The hotel had no hot water during my 2 night stay

Friends_and_family Friends

6/10

Pleasant

13 Oct 2025

Kevin l.

Everything about and in the hotel was good except for the room! The staff was accommodating and friendly, especially at the bar and restaurant, as were the front desk staff. That’s where the good ended as the room was dated and unpleasant. The bed was so uncomfortable and the mattress was about 6 inches of poor quality as it was super soft. The bathroom was dated with tub stains that made it look dirty. One stain on the inner corner of the tub was a horrible dark blue. The sink wouldn’t drain unless the stopper was completely removed when in use. No hot water! The two of us had no hot water at 9:00 on Sunday morning! We let the water run and got nothing more than lukewarm one day and cold the next. The television had the offerings of a roof antenna, and the quality was not good. We were on the third floor, and while from the outside the room looked good, the room was dated and uncomfortable. Do better, Marriott, especially for the inflated weekend price.

Friends_and_family Family

8/10

Excellent

13 Oct 2025

Anthony

Nice location! Great people!

Leisure Family

4/10

Poor

13 Oct 2025

Aquita

The hotel is very dated. Rooms are old. There was no hot water the entire weekend

10/10

Exceptional

13 Oct 2025

Ellis

We had a clean room but the breakfast experience was not good. too long to get our food.

Friends_and_family Family

2/10

Poor

13 Oct 2025

Paula

extremely dated room but bed was comfortable. What was most uncomfortable was we didnt have hot water, like at all! We had to shower in ice cold water! I called front desk but they were swamped with calls for complaints. Next morning the line to check out was long because people were complaining about the water issue.

Partner

2/10

Poor

12 Oct 2025

Anthony

There was no hot water available both nights I stayed. Also, the bathtub drain was clogged causing the dirty shower water to fill as I showered.

Friends_and_family Family

8/10

Excellent

12 Oct 2025

Carlos

not enough varity for breakfast

Leisure Family

10/10

Exceptional

11 Oct 2025

Adriana

Overnight check in availability

Leisure Self

8/10

Excellent

10 Oct 2025

Kathleen

Room needs upgrading. Some peeling wall paper. Friendly and helpful staff. Close to convention center.

Business

10/10

Exceptional

09 Oct 2025

Iris

The staff was courteous. The rooms were clean. The food at the in-house restaurant was delicious. I was slightly disappointed that our room did have a microwave.

Leisure Partner

10/10

Exceptional

08 Oct 2025

Harmony

Good stay

Clean room. Nice staff.

Business

10/10

Exceptional

07 Oct 2025

Jacob

The room was ready then expected. Also valet work that 11am shift was helpful grabbing my bag and bring it to front desk and front desk gentleman all I remember he had glasses on. He was patient and respectful he made the checking process a lot easier and understanding on how everything is going to be processed. Also, the bartending staff were respectful and down to earth. Overall, my experience was great and very welcoming coming all the way from houston to baltimore, visiting for the first time.

Leisure Self

8/10

Excellent

07 Oct 2025

Nathan

loved it

Leisure Family