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Grand Mercure Nasu Highlands Resort & Spa

Tochigi · Japan

4449 2 TakakuheiView location

8.4/10Excellent496 Reviews
Cleanliness8.2/108.2
Service8.2/108.2
Comfort8.4/108.4
Condition8.0/108.0
Neighborhood8.8/108.8
Amenities8.0/108.0
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  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Grand Mercure Nasu Highlands Resort & Spa

Immerse yourself in the soothing sights, sounds, and flavors of Nasu Highland with an all-inclusive stay at the Grand Mercure resort hotel. Discover local charms, explore nearby nature, and immerse yourself in the culture and traditions of the region.

From amusement parks and zoos to outlet malls, Nasu Highland offers a wealth of attractions. Enhance your resort experience with convenient sightseeing and shopping opportunities, creating a truly memorable holiday. Please note: Lunch and some activities are not included in the all-inclusive package and require an additional fee.

Read more about this hotelShow less

Located in Nasu, Grand Mercure Nasu Highlands Resort & Spa is a 2-minute drive from Nasu Rindo Lake and 9 minutes from Nasu Safari Park. This family-friendly hotel is 4.4 mi (7 km) from Fujishiro Seiji Museum and 5.3 mi (8.6 km) from Sessho-seki.

Stay in one of 189 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, housekeeping is provided on request, and you can request irons/ironing boards.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Event facilities at this hotel consist of conference space and 6 meeting rooms. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Green Globe Car recommended Unicode Support false LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from July to August.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • A car is recommended for transportation to and from this property.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Additional fees may apply to children for items such as extra bedding and meals.
  • Optional fees
    • Fee for buffet breakfast: approximately JPY 3960 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

Nearby attractions

Nasu Rindo Lake View 1 km / 0.6 mi
Nasu Trick Art Museum 1.4 km / 0.9 mi
Nasu Teddy Bear Museum 1.4 km / 0.9 mi
Diana Garden Angel Museum 1.7 km / 1.1 mi
Shinmei Daijingu Shrine 1.9 km / 1.2 mi
Nasu Orgel Museum 2 km / 1.2 mi
Nasu Classic Car Museum 2.1 km / 1.3 mi
Emile Galle Museum 2.1 km / 1.3 mi
Gem Hunting Treasure Stone Park 2.2 km / 1.3 mi
SL Land Museum 2.2 km / 1.3 mi
Nasu Rindo Lake 2.2 km / 1.4 mi
Taima Museum 2.7 km / 1.7 mi
Nasu Kogen Yuai no Mori Road Station 3.2 km / 2 mi
Kingham 3D Fairytale Aquarium 3.6 km / 2.3 mi
Nasu War Museum 4.5 km / 2.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 189
  • Number of floors (main building): 13
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Bus/Train station
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
Show 31 more facilities & services
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Launderette
  • 24-hour security
  • Air conditioning in public areas
  • Smoke detector
  • Lift access
  • Shop
  • Luggage room
  • Café
  • Bar
  • Restaurant: 2
  • Smoking area
  • Highchairs
  • Banquet hall
  • Conference room
  • Children’s swimming area: 1
  • Sauna
  • Green Globe Certification
  • Breakfast
  • Breakfast buffet
  • Hot breakfast
  • Buffet dinner
  • Breakfast and dinner
  • Half board with non-alcoholic drinks
  • Half board with drinks
  • All inclusive with non-alcoholic drinks
  • All inclusive with alcoholic drinks own brands
  • All inclusive with alcoholic drinks top brands
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • JUNIOR SUITE CLASSICJUNIOR SUITE • CLASSICJSU.AS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Mercure Nasu Highlands Resort & Spa

    JUNIOR SUITE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Mercure Nasu Highlands Resort & Spa

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSIC WITH VIEWSTWIN • CLASSIC WITH VIEWSTWN.AS-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Mercure Nasu Highlands Resort & Spa

    TWIN CLASSIC WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Mercure Nasu Highlands Resort & Spa

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSIC MOUNTAIN VIEWRoom • CLASSIC MOUNTAIN VIEWROO.AS-VN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Mercure Nasu Highlands Resort & Spa

    Room CLASSIC MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Mercure Nasu Highlands Resort & Spa

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CLASSIC MOUNTAIN VIEWFAMILY ROOM • CLASSIC MOUNTAIN VIEWFAM.AS-VN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CLASSIC MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Mercure Nasu Highlands Resort & Spa

    FAMILY ROOM CLASSIC MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CLASSIC MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.AS-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Mercure Nasu Highlands Resort & Spa

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Mercure Nasu Highlands Resort & Spa

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CLASSICQUADRUPLE • CLASSICQUA.AS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Mercure Nasu Highlands Resort & Spa

    QUADRUPLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Mercure Nasu Highlands Resort & Spa

    FAMILY ROOM TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Mercure Nasu Highlands Resort & Spa

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN MOUNTAIN VIEWTWIN • MOUNTAIN VIEW • 1 Bedroom • 36 m²TWN.VN-2
    TWIN MOUNTAIN VIEWPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Fridge
    • TV
    • Hairdryer
    • Bathtub: 1
    • Shower: 1
    • Bathroom: 1
    • Wake-up service
    • Housekeeping
    Show all 17 amenities
    • Electric Kettle
    • Wheelchair-accessible
    • Wi-fi
    • Slippers
    • Smoke detector
    • Desk
    • Alarm clock
    • Safe
    • Centrally regulated air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Mercure Nasu Highlands Resort & Spa

    TWIN MOUNTAIN VIEW

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.VN-2

    Room amenities

    • Fridge
    • TV
    • Hairdryer
    • Bathtub: 1
    • Shower: 1
    • Bathroom: 1
    • Wake-up service
    • Housekeeping
    • Electric Kettle
    • Wheelchair-accessible
    • Wi-fi
    • Slippers
    • Smoke detector
    • Desk
    • Alarm clock
    • Safe
    • Centrally regulated air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CLASSICFAMILY ROOM • CLASSICFAM.AS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Mercure Nasu Highlands Resort & Spa

    FAMILY ROOM CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Mercure Nasu Highlands Resort & Spa

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR MOUNTAIN VIEWTWIN • SUPERIOR MOUNTAIN VIEW • 1 Bedroom • 36 m²TWN.SU-VN
    TWIN SUPERIOR MOUNTAIN VIEWPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Rollaways on demand, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Hairdryer
    • TV
    • Fridge
    • Centrally regulated air conditioning
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    Show all 17 amenities
    • Alarm clock
    • Desk
    • Slippers
    • Smoke detector
    • Housekeeping
    • Electric Kettle
    • Bathroom: 1
    • Shower: 1
    • Bathtub: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Mercure Nasu Highlands Resort & Spa

    TWIN SUPERIOR MOUNTAIN VIEW

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Rollaways on demand, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-VN

    Room amenities

    • Hairdryer
    • TV
    • Fridge
    • Centrally regulated air conditioning
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Slippers
    • Smoke detector
    • Housekeeping
    • Electric Kettle
    • Bathroom: 1
    • Shower: 1
    • Bathtub: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM JAPANESE ROOM NON SMOKINGFAMILY ROOM • JAPANESE ROOM NON SMOKINGFAM.JE-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Mercure Nasu Highlands Resort & Spa

    FAMILY ROOM JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIORTRIPLE • SUPERIORTPL.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Mercure Nasu Highlands Resort & Spa

    TRIPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Mercure Nasu Highlands Resort & Spa

    SUITE NON SMOKING

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    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

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  • Room JAPANESE ROOM WITH VIEWSRoom • JAPANESE ROOM WITH VIEWS • 1 Bedroom • 36 m²ROO.JE-WV
    Room JAPANESE ROOM WITH VIEWSPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–8 • Adults: max. 5 • Children: max. 3
    Bed setup
    4 × Rollaways on demand
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Hairdryer
    • Bathtub: 1
    • Shower: 1
    • Bathroom: 1
    • Electric Kettle
    • Housekeeping
    • Smoke detector
    • Slippers
    Show all 17 amenities
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Centrally regulated air conditioning
    • Fridge
    • TV

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    Grand Mercure Nasu Highlands Resort & Spa

    Room JAPANESE ROOM WITH VIEWS

    Room photos

    4 photos

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    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–8 • Adults: max. 5 • Children: max. 3
    Bed setup
    4 × Rollaways on demand
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-WV

    Room amenities

    • Hairdryer
    • Bathtub: 1
    • Shower: 1
    • Bathroom: 1
    • Electric Kettle
    • Housekeeping
    • Smoke detector
    • Slippers
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Centrally regulated air conditioning
    • Fridge
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIORFAMILY ROOM • SUPERIORFAM.SU-1

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    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR

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    Grand Mercure Nasu Highlands Resort & Spa

    FAMILY ROOM SUPERIOR

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    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SU-1

    Limited room details from hotel

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  • TWIN CLASSICTWIN • CLASSICTWN.AS-1

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    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC

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    Grand Mercure Nasu Highlands Resort & Spa

    TWIN CLASSIC

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    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS-1

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  • TWIN SUPERIOR WITH VIEWSTWIN • SUPERIOR WITH VIEWSTWN.SU-WV

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    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

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    Grand Mercure Nasu Highlands Resort & Spa

    TWIN SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-WV

    Limited room details from hotel

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  • FAMILY ROOM SUPERIOR NON SMOKINGFAMILY ROOM • SUPERIOR NON SMOKINGFAM.SU-NM

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    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

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    Grand Mercure Nasu Highlands Resort & Spa

    FAMILY ROOM SUPERIOR NON SMOKING

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    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SU-NM

    Limited room details from hotel

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  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Grand Mercure Nasu Highlands Resort & Spa

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN JAPANESE ROOMTWIN • JAPANESE ROOM • 1 Bedroom • 36 m²TWN.JE

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

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    Grand Mercure Nasu Highlands Resort & Spa

    TWIN JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JE

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

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    Grand Mercure Nasu Highlands Resort & Spa

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

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  • SUITE CLASSIC DELUXESUITE • CLASSIC DELUXESUI.AS-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CLASSIC DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Grand Mercure Nasu Highlands Resort & Spa

    SUITE CLASSIC DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CLASSIC DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.AS-DX

    Limited room details from hotel

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  • Room JAPANESE ROOM NON SMOKINGRoom • JAPANESE ROOM NON SMOKINGROO.JE-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Grand Mercure Nasu Highlands Resort & Spa

    Room JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Grand Mercure Nasu Highlands Resort & Spa

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Grand Mercure Nasu Highlands Resort & Spa

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM NON SMOKINGFAMILY ROOM • NON SMOKINGFAM.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Grand Mercure Nasu Highlands Resort & Spa

    FAMILY ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Grand Mercure Nasu Highlands Resort & Spa

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIORFAMILY ROOM • SUPERIOR • 1 BedroomFAM.SU

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Grand Mercure Nasu Highlands Resort & Spa

    FAMILY ROOM SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SU

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Grand Mercure Nasu Highlands Resort & Spa

8.4
Excellent
496 Reviews
Cleanliness
8.2 /10
Service
8.2 /10
Comfort
8.4 /10
Condition
8.0 /10
Neighborhood
8.8 /10
Amenities
8.0 /10
100 reviews shown
8/10
Excellent
19 Jul 2026
Haylee
The location was great

Install translate before you go

Ask for a bus timetable and the free tickets you get as part of your stay

Uber does not work out near Nasu, no uber eats or car rides

Install go taxi, it's there uber equivalent

Food is scarce around the hotel so plan ahead and get food from the local shops, family marts are great, 7elevens are ok to
If you eat at the buffet restaurant at the hotel you need to book it as part of the hotel booking.
We did not and it cost me $214 (aud) for 2 adults and 1 child, we didn't know this ahead of time.

The hot springs / baths are a no cloths zone, kids 6 and older and men and woman are just all in the same water together naked, nothing against there culture it just wasn't for me.

There are claw machines absolutely everywhere in Japan so if your taking kids be sure to always have some coins on you, they range for 100¥ to 500¥

Nasu highlands park was amazing
Nasu safari park was good, very small but pretty cool getting up so close with so many animals.
Family_with_children
10/10
Exceptional
18 Nov 2025
Ronald
Great service, clean and friendly staff
Partner
10/10
Exceptional
18 Oct 2025
Gregory
Area was quite remote and you need a car to get around Nasu as there is nothing in walking distance, however snacks and drinks were complimentary each day at set hours, mineral outdoor onsen/spar was perfect and staff were amazing. Airconditioning was disappointing as it was preset with the main hotel and could not change temperature only adjust fan. Views were amazing from the restaurant and breakfast bar. Many young children when we stayed as the hotel focuses on kids with indoor and outdoor playground. Overall very nice hotel with amazing staff and great place to base yourself and explore Nasu with a car.
Leisure Partner
10/10
Exceptional
13 Jul 2025
Alicia

We will be back!

We have an amazing time! From the check in to the arrival celebration. The rooms were amazing and so large! The onsen was very family friendly. Play spaces indoor and out were outstanding. Breakfast left us speechless. Our only regret is not getting dinner. Such an amazing experience
Friends_and_family Family
10/10
Exceptional
02 Oct 2024
Pavel
Excellent Serene child friendly
10/10
Exceptional
29 Aug 2024
Ya Qi Jessica
Large spacious rooms, friendly and helpful service, clean and relaxing onsen. Best bonus is free flow drinks (soft drinks, coffee and lots of alcohol) and snacks in the afternoons and nights!
Leisure Family_with_children
8/10
Excellent
24 Aug 2020
John

Family-friendly!

This is probably the most family-friendly hotel I’ve ever stayed at. Many young couples with babies; tons of kids up to about 7 years old. They have lots of toys, books (in Japanese), and even special suites for those ages.
Friends_and_family Family
8/10
Excellent
17 Jul 2026
CHIAKI
お酒好きには最高のホテルでした！子供もたくさん遊べる場所があり大満足でした。ここにずっと住みたいと6歳の息子が帰る時に泣いていました笑
また行きたいと思います！ありがとうございました！
Family_with_children
10/10
Exceptional
14 Jul 2026
CHIERI
家族旅行に最適です。全て素晴らしいです。
Family_with_children
2/10
Poor
28 Jun 2026
Yoshiki
問い合わせ対応が全く要領を得ず、余計なやり取りに時間を使った挙げ句、誤った情報を案内されました。。
10/10
Exceptional
25 Jun 2026
Chisato
15時チェックインの前でも遊ばせていただけて非常に助かりました！
山の中だし半端な時間に着いてしまったからどうしようかと思っていましたが、近所に魅力的なお店や施設も沢山あったので、お金の心配がなければ遊び放題だと思います。
売店にオムツが売ってあったり、助かる要素が数えきれないです。
スタッフの方々も優しく、宿泊客も皆さん小さいお子様のいるご家族や理解ある方々だったので最高でした！
露天風呂の石がザラザラで子どもが痛がったのと、アメニティに髪ゴムがあれば嬉しいなと思いました。
また是非予約させて頂きたいと思います。
ありがとうございました！
Family_with_children
6/10
Pleasant
13 Jun 2026
??
小さな子供連れ家族が多く、夕食朝食とも子供の泣き声のうるさいことには閉口した。またブッフェの慌ただしさ、割り込みなどのマナーの無い客を散見し、気分の良いものではなかった。
施設の優雅さ、空間の広さ、那須の自然、食事のクオリティの高さなど、大変良い面があるのに、全く台無しである。
敢えて小さな子供連れの客層を呼び込むコンセプトはいかがなものか。社会あるいは教育の問題とも思うが。
Family
8/10
Excellent
07 Jun 2026
ayaka
朝食の時間枠が60分なのですが、時間通りに行っても皆さん早めに来て案内が開始されるまで入り口に並んでいます。時間になると順番に案内されるのですが、実際案内されるまで5〜10分待ちます。その分の時間は利用時間から引いてもらえませんので、8:00に行って列に並んで実際席についたのが8:10でも終了の時間は9:00でした。

子ども用に離乳食が入り口の後ろに置いてありますが、赤ちゃんを抱っこしていても特に案内はされないので、自分でどれをもらえるのか、小分けの器はあるかなどを聞いてレンジで温めて席であげます。
8:10に席について8:15から離乳食をあげはじめると子どもが離乳食を食べ終わる頃にはもう8:40ぐらいになっているので親の食べられる時間は20分、料理を取りに行ってる時間を引いたら実質15分ぐらいしかなかったので朝食を食べるのはとっても忙しいかったです。
朝食の利用時間をどうにかしてくれたらもっと楽しく過ごせたなぁというところだけは残念でしたがそれ以外は概ね満足させていただきました。
スタッフの方は、人によってとてもホスピタリティ溢れる方とそうでない方がはっきりと分かれる感じでした。
私たちは嫌な対応はされませんでしたが、他の方への対応でちょっと可哀想な目に合っている方はいました。
でも基本的に優しい方が多いとは思います。

朝食は最低限コーヒーぐらい飲めればいいな、ぐらいの気持ちでいけばガッカリしなくてすみそうなので、次回はそのぐらいの気持ちでまた利用したいと思いました！
Family_with_children
10/10
Exceptional
24 May 2026
keisuke
子供連れのたくさん遊び場があってよかったです。
Family_with_children
8/10
Excellent
21 May 2026
HIROYUKI
施設、お部屋、温泉浴場はとても清潔でした
朝夕の食事はバイキングでしたが質は普通ですが種類は沢山ありとても満足でした
Family
10/10
Exceptional
15 May 2026
miura
各地メルキュール利用致しますが、
リピーターになりますねー
Friends
8/10
Excellent
04 May 2026
Moe
客室とても綺麗でした。
ですが思ってたよりもバイキングのレパートリーは少なく、大浴場も滑りが少しありました。
子供の遊ぶ施設は良くて子供たちはとても楽しそうでした！
Family_with_children
8/10
Excellent
01 May 2026
Aki
３歳と７歳の子連れでうかがいました。
以前と比べてとてもきれいにリニューアルされていてとても良かったです。
お部屋もお風呂も食事も良かったです！
Family_with_children
6/10
Pleasant
27 Apr 2026
JAEHOON
영유아동반 가족단위가 많네요. 좀 정신없지만 그리 나쁘진 않아요.
Partner
10/10
Exceptional
17 Apr 2026
Mai
お風呂、部屋、ラウンジは、清潔でさすがメルキュールという感じで綺麗でした！無料のアルコール、ドリンク、スナックが夜23:00まで提供されていて、車できていない私たちにとって夜も楽しむことができました。
周りにファミリー向けだから？1階のトイレはすこし掃除があまかったですが、全体として満足しています。
Friends
8/10
Excellent
02 Apr 2026
Tomoe
全体的に満足しているが、朝食会場の隣とのテーブルの間隔が狭くてやや圧迫感あり。
客室から大浴場へ行くさいの、タオルや着替え等を入れる袋やカゴバックが欲しかった
Friends_and_family Family
10/10
Exceptional
25 Mar 2026
KATSUMI
素晴らしいホテルでした。
残念のが、たまたまだと思いますがフロントのチェックインが、長かった。
Partner
10/10
Exceptional
23 Mar 2026
Yukiko
ほとんどが子連れだったので、安心感があり、子ども達もたくさん遊び回って楽しそうでした！
Friends_and_family Family
8/10
Excellent
19 Mar 2026
Yoshio
部屋にセーフティボックスがない。　
4/10
Poor
18 Mar 2026
Tomoya
チェックインは行列を並び、料金の割にビジネスホテルレベルの部屋とアメニティだった。ゆっくりしたかったが、わざわざ那須高原まで行く必要はなかった。外観やフロントは新しさがあるが、客室は古く窓や備え付けのマグカップは汚れていた。フリードリンクはラウンジまで取りに行かなければならず、自販機で飲み物を買う始末。
ビュッフェも都内の有名ホテルには遠く及ばず、せいぜい1人3,000円程度のクオリティかと。
多分もう行くことはないかと。
Family_with_children
10/10
Exceptional
16 Mar 2026
Yoshifumi
とても朝食が良かった。
8/10
Excellent
16 Feb 2026
Hirokazu
客室、スタッフ、設備サービスすべて良かったと思います
10/10
Exceptional
05 Feb 2026
YUSUKE
食事のバリエーションが豊富でとても良かったと思います。
Leisure Family
8/10
Excellent
02 Feb 2026
PO CHEN
是屬於親子渡假飯店，入住的9成都是親子。很多親子設施，小孩非常喜歡！房間浴室偏小，房間空間算大！
Friends_and_family Family
10/10
Exceptional
16 Jan 2026
??
子どもが飽きずに遊べるスペースがたくさんあり、特に1月末から正式オープンする2階のエリアは子どもが遊びながら親が飲食できてとても重宝しました！
朝食も種類豊富で大満足でした。
Leisure Family_with_children
10/10
Exceptional
08 Jan 2026
yujiro
お値段以上の満足です
Partner
8/10
Excellent
29 Dec 2025
Miyuki
料理も美味しくとても快適に過ごせました。
10/10
Exceptional
16 Dec 2025
????
家族5人で和室に宿泊しました。
カーテンに虫の死骸とカメムシに遭遇したのはマイナス点でしたが景色は絶景でした。
ラウンジの無料ドリンクとナッツ類でまったり時間を過ごして温泉と朝食バイキングでも癒されました。
設備やサービス、接客は大満足でした。
また同じ施設に宿泊したいですが和室ではなく洋室がいいと思いました。
Leisure Family_with_children
10/10
Exceptional
11 Nov 2025
Takayuki
ご飯が美味しい
Leisure Family
10/10
Exceptional
01 Nov 2025
祐希
今回2回目の宿泊をさせてもらいました♪
子供はもちろん、大人も楽しめる施設で最高に楽しい２日間を遅れました♪お友達ファミリーも誘い、大満足してました✨15時からのドリンクも13時30分から空けてくださって、たくさん飲めてたくさんお菓子が食べれました♪お部屋も、フロントも、すべてが清潔で快適に過ごせました♪
今度は八ヶ岳なグランドメルキュールに行く予定です♪
Leisure Family_with_children
4/10
Poor
01 Nov 2025
??
和室は古くて汚い、トイレとお風呂もユニットだし、写真には載ってなかったし想像より古くてビックリした。その他の大浴場や、一回ロビーなどはとても綺麗でした。だからこそ部屋の古さが、、部屋にカメムシもいて2匹も退治しました、、
8/10
Excellent
20 Oct 2025
SIRITHIDA
When I first read the reviews, I was reluctant to book this hotel. But I saw some recent photos that the hotel has been renovated. Everything provided was very professional and clean. The queue management at the restaurant for both breakfast and dinner was very efficient. Free-flow alcohol beverages was a plus.
Friends_and_family Family
8/10
Excellent
13 Oct 2025
沙織
オールインクルーシブでご飯のときもそれ以外の夕方から夜にかけてもラウンジがお酒とおつまみがいただけるのが嬉しいです。
大浴場は広いけど、温泉は露天風呂だけみたいなのが残念です。
Leisure Family_with_children
8/10
Excellent
11 Oct 2025
Mutsuko
子供達はとても喜んでました
Leisure Family_with_children
6/10
Pleasant
08 Oct 2025
Yoshie
子ども向けには良い施設だと思います。
遊具も楽しそうに遊んでいました。
ただ、カップルや友人同士向けではないと思います。
Leisure Family_with_children
10/10
Exceptional
01 Oct 2025
Sakura
バイキングのスタッフさんが朝も夕も皆さん素晴らしいです。親切でテキパキと案内してくれて混雑時もテーブルはとても清潔。
Leisure Family_with_children
8/10
Excellent
30 Sep 2025
YUKINOBU
朝食ブッフェは種類が多くて、毎回楽しかったです。
Friends_and_family Family
6/10
Pleasant
23 Sep 2025
TATSUYA
少々古かった。
10/10
Exceptional
19 Sep 2025
shintomi

ベビーウェルカムホテルなのに朝食残念

ベビーウェルカムホテルで子ども夫婦と孫と一緒に宿泊させていただきました。フロント奥の広々としたプレイルーム
Friends_and_family Family
8/10
Excellent
19 Sep 2025
Hide
施設内とても清掃行き届いており、気持ち良く宿泊できました。
※ただ、食事会場では、小さなお子様連れのご家族の方々が、ほとんどで、私達のようなプライベートでの宿泊者にとっては、にぎやかで、、席の配置の配慮が、有ればもっと過ごしやすかったかと感じました。
Leisure Friends
8/10
Excellent
13 Sep 2025
Miho
２泊しました。部屋は年月を感じさせますが、幼児にとって、とっても楽しめる施設です。夜ご飯は２日目になると飽きちゃう感じです。スタッフの方は親切でした。
Leisure Family_with_children
10/10
Exceptional
06 Sep 2025
????
食事は良かった。
温泉の脱衣ロッカーのキーがたくさん壊れている点、朝食の案内人が少なくて長い行列になっていた点などがマイナス評価。
10/10
Exceptional
05 Sep 2025
Noriko
子連れ家族にはとても良いホテルでした。ビュッフェもとても良かったし、スタッフの方たちも親切でした。良い家族旅行が出来ました。
Leisure Family_with_children
10/10
Exceptional
05 Sep 2025
Hamako
子供向けの設備や食事が充実している
Leisure Family_with_children
6/10
Pleasant
01 Sep 2025
yuichi
客室の広さやインテリア、お風呂、サウナなど良いところがたくさんありました。
メインダイニングの雰囲気が昔の観光ホテルのような感じだったのがとても残念。
Leisure Family_with_children
8/10
Excellent
31 Aug 2025
Shuya
宿泊、ありがとうございました。
プールと公園が併設しているので、小さい子供が遊ぶにはちょうどよくゆっくりした時間を過ごせました。レストランからの眺めがよく日没あたりは景色の変化が見れて大人も楽しめる時間です。
ホテル周辺や車ならハイランドパークに朝からいえるので、少し大きい子供でも楽しめる時間は作れると感じました。
一方でプールへの導線が悪いの案内が少なく確認することが多かったので部屋からの導線に合わせて見直してもらいたい、更衣室が衛生的にもよくないのでロッカーの位置やモノを置けるベンチや棚をつけてほしい。子どもがいる環境に合わないのでとても使いづらいと感じました。
Leisure Family_with_children
8/10
Excellent
30 Aug 2025
Makoto
子供連れで大変混んでいました。
子供が騒いでも気兼ねなく、お互い様で安心して楽しむことができました。
プール、室内遊び場、子供たちが喜んでいました。
大人たちはオールインクルーシブのお酒、ラウンジ、楽しめました。
Leisure Family_with_children
8/10
Excellent
29 Aug 2025
??
食事がイマイチという口コミがあったが我が家はとても満足でした。プールも遊具も楽しめて夏以外にまた訪れたいと思います。
Leisure Family_with_children
10/10
Exceptional
27 Aug 2025
Takanori
素晴らしいホテルでした。ご飯も美味しい、色々な料理で食べきれないほどです。
Leisure Family_with_children
10/10
Exceptional
25 Aug 2025
KAZUYA
ご飯が美味しい。種類豊富
Leisure Family_with_children
8/10
Excellent
22 Aug 2025
Chiharu
小さい子どもたちが飽きずに2泊することができました。
Leisure Family_with_children
6/10
Pleasant
21 Aug 2025
CHIEKO
部屋はきれいでベッドも人数分あり快適に過ごせました。お風呂近くのリラックススペースがありお風呂上がりに扇風機があるとゆっくりできたと思いました。朝のバイキングは入るのに並んで時間がかかり食べる時間が少なくなったのが残念。メニューはアルコールも含まれたバイキングでお得感ありでした
Leisure Family_with_children
8/10
Excellent
20 Aug 2025
Maki
子連れに優しい宿。
2泊したが、ビュッフェは同じメニューだったので飽きるかも知れません。
室内遊び場があるので室内プールがあると尚いいなと思いました！
朝風呂の時間が6時からなので、もう少し早いとおひとり様お風呂いけていいなと思いました。
Family_with_children
10/10
Exceptional
17 Aug 2025
Makoto
オールインクルーシブがありがたい
8/10
Excellent
16 Aug 2025
???
プールがありとても良かったが、ロッカールームが狭すぎる
Leisure Family_with_children
8/10
Excellent
12 Aug 2025
Orie
初めて宿泊しましたが、とても良いホテルでまた泊まりたいと思いました。ただ一つ、洗濯機と乾燥機の数が宿泊客に対して少ないのが残念。子供が4人なので洗濯と乾燥ができるのは帰ってから楽！と思い、なんとか洗濯はしましたが乾燥機がなかなか空かず…0時近くまで待ったのですが、結局かけられず。ランドリーの施設がもう少し充実するともっともっと快適になるかと思います。
8/10
Excellent
12 Aug 2025
Kana
那須自体が子どもの楽しめるスポットがたくさんあるので、周辺施設でもたっぷり楽しめて子連れには最高だなと思いました！
欲を言うなら屋内プールがあれば雨でも楽しめるのになーと。
あとは我が家は暑がりなので空調が温度を変えられないのが少し不便でしたが、扇風機を貸してくださり助かりました！
Leisure Family
6/10
Pleasant
12 Aug 2025
Ryuji
建物は古いですが、目立つところ(エントランス、ロビー、浴場等)は改修されていますので綺麗です。泊まった部屋(521)は壁が一部剥離していました。
朝のフロントスタッフ人数が足りていませんでした。一人の方が対応していたのですが、その方が電話を受けてしまい10分以上待たされました。その間にフロント前には５組以上の列ができていました。改善してほしいと感じました。
Leisure Family_with_children
10/10
Exceptional
10 Aug 2025
Iwamoto
とても良かったです。
Family_with_children
6/10
Pleasant
22 Jul 2025
ETUKO
夕食時のドリンクは、とても嬉しかったですか、ラウンジ使用ができる時間が、少ないすぎでがっかりです。
Leisure Family_with_children
10/10
Exceptional
21 Jul 2025
Masaki
広くてよかったです。
8/10
Excellent
21 Jul 2025
Shota
リニューアルされており全体的に内装は綺麗。ただ、レストランのトイレだけ古いのが気になった。スタッフさんの対応に不満な点はなし。ラウンジは家族連れでくつろげて良かった。
Leisure Family_with_children
6/10
Pleasant
10 Jul 2025
nobuhiro
子連れで宿泊するのにちょうど良かった。
Leisure Family_with_children
6/10
Pleasant
07 Jul 2025
Taichi
ホテル内に小さい子供が遊べる施設、ゲームセンターがあり、外には大きな滑り台などの遊具があって、子供は大喜びでした。ロビーは広く、夜にジャズの演奏をしていて、とても良い雰囲気でした。朝食ビュッフェは最上階で景色を見ながら食べられます。お風呂は（男湯ですが）、大浴場、サウナ、露天風呂とありましたが、もう一種類くらいあると満足かなと思いました。部屋は広く四人家族（大人2人、子供2人）で十分でした。
Leisure Family_with_children
10/10
Exceptional
02 Jul 2025
??
よかったです
Leisure Family_with_children
6/10
Pleasant
26 Jun 2025
Risa
夕食なしのプランでしたが、チェックインの時に夕食の席が空いてるから追加料金(大人1人8600円くらい、1歳11ヶ月の子供は無料でした)支払えば食事出来ると案内がありました。疲れきってしまって外出するの億劫だなと思っていたから助かりました。

他のホテルとは離れてる場所(山の上の方？)にあり、夜はとても静かでした。夜は雨だったがら朝は晴れて景色が良かったです。

昔のホテルを改装してるのか所々古い設備があります。

チェックインの時、フロントに3人いたが1人もチェックインですか？など声をかけてくれなかったのはマイナスポイントでした(声かけられるの待ちなのでしょうか？)
Leisure Family_with_children
8/10
Excellent
23 Jun 2025
??
キレイで広くてよかった
Leisure Family_with_children
10/10
Exceptional
18 Jun 2025
??
小さい子供も楽しめる空間もありよかった
Leisure Family_with_children
6/10
Pleasant
13 Jun 2025
Wing Yee
適合有小朋友的家庭，只有一個細小的露天溫泉池／
Friends_and_family Family
10/10
Exceptional
12 Jun 2025
Saki
チェックイン前から外の遊具で子ども達は大喜び、大人もラウンジでかけつけいっぱい
Friends_and_family Family
8/10
Excellent
05 Jun 2025
Mika
宿泊した当時、天候が悪く強風だった為、窓の外からの隙間風が入る音が凄く気になりました。
それ以外はとても良かったです。スタッフさんの接客、対応、チェックアウト時の清掃員さんの挨拶、プレイルームの広さ、子連れに優しいホテルだと思いました。
Leisure Family_with_children
10/10
Exceptional
03 Jun 2025
Yui
施設内が広々としていて、綺麗でした！
1歳の娘が遊ぶエリアも室内外両方あり、とても楽しそうでした。
食事の際も案内が親切で、娘がいても過ごしやすいように配慮されており、リラックスして過ごすことができました。
Leisure Family_with_children
10/10
Exceptional
29 May 2025
Momoko
ウェルカムドリンクコーナーが充実しててよかったです。
バイキングは以前の方が子供向けのコーナーが充実していた気がしました。
Leisure Family_with_children
4/10
Poor
18 May 2025
SHOJI

大人利用にも配慮を

オールインクルーシブということで利用させていただきました。事前に子供が多いとの口コミはありましたが、それほど問題ないかと利用したのですが、（仕方のない部分ありますが）かなり騒がしかったです。
せめて乳幼児のエリアと大人だけのエリアを分けて対応いただきたかったです。
特にラウンジが夜の時間帯で、ホテルの方もアナウンスしてくださりましたが、ゲームコーナーや子供の遊ぶエリアが近かったこともあり、なかなかルールを守っていただける状況ではなかったです。
親ものんびりしたいというのはわかりますので、せめてエリアを分ける、また夜の時間帯は、ドリンクコーナーは大人だけが入ることができるなどの設定をされたほうが良いかと思いました。
あと、チェックアウトが11時で、入浴も11時までに設定しているので、温泉ラウンジの飲み物や、一般ラウンジの飲み物は11時まで利用できるようにしていただきたかったです。
Friends_and_family Family
8/10
Excellent
18 May 2025
??
和室に宿泊したのですが、敷布団が薄く、よく眠れませんでした。また、部屋のウォシュレットが壊れていました。食事の席の予約がわかりませんでした。

その他は子供の遊ぶところが屋外と屋内にもあり、観光施設からも近く満足しました。
Leisure
10/10
Exceptional
16 May 2025
Hidemi
家族4人、和洋室のファミリールームを利用しました。子どもは添い寝でいいかなーと思ってましたが、ベッド２つある他、和室の方にも布団が２つ用意してあり、子ども達は安心して寝る事ができました。3歳の娘は、室内の遊び場が気に入り、飽きずにずっと遊んでいました。お風呂も、子ども用のバスチェアや、ベビーバスなども用意してあり、オムツでも入れるのが嬉しい点でした。朝食ブッフェは種類が沢山あり、満足いくまで食べました。また利用したいです。
Leisure Family_with_children
8/10
Excellent
08 May 2025
Takeshi
子供の遊び場があり家族連れにはとてもよかったです。
Leisure Family_with_children
6/10
Pleasant
07 May 2025
YOKO
ゴールデンウィークで夕食のビュッフェが1万円くらいと聞いたので、朝食だけにしました。那須ならではのものは少なく、ビジネスホテル並みの食事で少し残念でした。スムージーも水っぽく薄かったです。
Leisure Family_with_children
6/10
Pleasant
03 May 2025
Koichi
以前八ヶ岳にも連泊で伺い、とても良かったので今回も家族で連泊しました。全体的に満足度高かったのですが、1）連泊だと毎日同じご飯なので変化が欲しい、2）サラダ（ミニトマト）にカビが生えていたのが残念でスタッフの方にお伝えしました。
Business_and_leisure Family_with_children
8/10
Excellent
02 May 2025
Azusa
子供の遊び場がありとても有意義に過ごすことができました！ウェルカムドリンクもアルコールからコーヒーやジュースまでおつまみもありどれもおいしかったです。
お部屋は階ごとで綺麗さは変わっていそうです。私が泊まったお部屋は少し壁紙にシミや床に飲み物をこぼした跡などがありましたが、不便なく過ごせています。ご飯の席も優遇が効いている場所もあり良かったです。バイキングは全て美味しいです！ただ、目玉商品があればいいのかなと思いました。
またぜひ利用したいです！
Leisure Family_with_children
10/10
Exceptional
15 Apr 2025
??
グランドメルキュールのスタッフの方々はとてが親切にしてくださってホテル内は過ごしやすかったです
8/10
Excellent
14 Apr 2025
Futoshi
食事が美味しくて良かったです。
幸せでした。
8/10
Excellent
08 Apr 2025
HIRONOBU
子供の遊び場所が大変良かったです。子供連れが多いはずです。また、オールインクルーシブで到着後のビール、おつまみも美味しく特に日光ラスクだと思いますが、美味しかったです。
難点として朝ごはんの時間が待ち時間が長くて大変でした、、、
Leisure Family_with_children
6/10
Pleasant
05 Apr 2025
??
ビールをたくさん飲むつもりで楽しみにしていたのに、ウェルカムドリンクと夕食の時にしか用意されておらず、ガッカリしました。
温泉後の喉をビールで潤したかったです。
バーにも、限られた酒類しかないなんて。飲むものが無く、結局は売店で缶ビールなどを買う羽目に。こちらに泊まったら飲み物には困らないと思っていましたので残念でした。
Leisure Family_with_children
10/10
Exceptional
04 Apr 2025
Koichi
非常に良かったです。
また行きたい。
Leisure Family_with_children
8/10
Excellent
02 Apr 2025
Yuko
ホテルの方々はとても親切でキレイな所でした。
到着時間よりも早く着いてしまいましたが、ウェルカムドリンクも頂けて、とても満足しています。
Leisure Family_with_children
8/10
Excellent
31 Mar 2025
Hidetoshi
コスパは非常に良い。
2回目以降のホテルのシステムを理解してからの方がより満足できるかも。
Leisure Family_with_children
2/10
Poor
25 Mar 2025
Matsuri
入口とに公園みたいな広場があり喜んでました。入ってすぐにもこどもが遊べるスペースがありました。
ウェルカムドリンクのコーナーが充実していてドライスナックやラスクがおいしかった。ただナイトタイムは子連れだらけでゆっくりなんてできません。ワンドリンクくらい部屋にもって行けた方が静かに過ごせる空間になるんじゃないかと思いました。隠れてドリンクもっていく人がたくさん見受けられました。
時間になっても取りに行く客が多くスタッフはかわいそうでした。
大浴場はゆったりしてました。
ドライヤーはリファでなくパナソニックのドライヤーでした。

バイキングはチェックイン時間で予約になっていて16:00でチェックインしたら19:30の最終でがっかりした。時間になり楽しみに行っても皿は空で盛っていく物がなくて困った。補充が遅く時間内に食べれない。時間きれで食べきれず残したのが心残り。トングはベタベタ、しゃぶしゃぶお湯が汚いし交換一切しないので高そうな肉がかわいそうでした。、刺身においては品切れ。そそくさと札を隠しありえない。スタッフに伝えたら謝罪があり、翌日の朝食はちゃんとしてました。片付けはテキパキとしててよかったです。もっと早くしてほしかったです。
フロントやバイキング会場のトイレは替えのトイレットペーパーの芯と袋が散乱、ゴミ箱溢れて汚い。個室にゴミ箱ダストボックスあれば見た目きれいになったのにな。
春休みの時期で平日でもたくさん人がいるのも分かりますが、スタッフ不足が否めません。
いざ寝ようと思ったら常夜灯がきれてがっかり。廊下つけて寝ました。二度と行かないと思いました。
星がたくさんついていたので期待が高かった分がっかりが多かった。星もつけたくない。ただ高い金を払わされました。
マナーの悪い客もたくさんいたのは事実です。もう少し促すポップがあっても良いのでは。
さばけないだけの客を入れたのがミスなのだと思った。
Leisure Family_with_children
8/10
Excellent
21 Mar 2025
MAI
子どもが遊ぶスペースがあり、子どもたちが楽しく遊んでいました。
Leisure Family_with_children
6/10
Pleasant
12 Mar 2025
Verified traveler
小さい子供連れのファミリーが泊まりやすいホテルだと思います。
Friends_and_family Family
10/10
Exceptional
12 Mar 2025
shouhei
ウェルカムドリンクに感動しました
Leisure Family_with_children
8/10
Excellent
11 Mar 2025
HARUNA
普通の部屋に泊まったので、普通でした(*´-`)
子供用の動物の部屋などは、フロアからワクワクさせるような作りになっていてとても良さそうでしたよ。ラウンジや食事所も綺麗で子供とも快適に過ごせましたが、あまり子供が食べられるものがない印象でした(*_*)お風呂も広くて綺麗だったけど、ちょっと種類が少ない。
全体的に普通でした＾＾
Leisure Family_with_children
8/10
Excellent
08 Mar 2025
atsumi
綺麗な施設で良かった。小さい子連れでも不便はなく、周りも家族連れが多かったので過度な気遣いも必要なく安心して過ごせました。
Leisure Family_with_children
8/10
Excellent
31 Jan 2025
Yoshihisa

家族連れにおすすめ！

ホテル内外に子供用の遊具や遊べるスペースがあり、またオールインクルーシブなので、ホテル内でまったり、ゆっくりとするのに最適です。
朝夕のビュッフェは、品数も多く、満足できると思います。
嬉しいのは、ベビーベッドが完備されているので、小さな赤ちゃん連れでもゆっくりと食事が出来ます。

また、子連れファミリーが大半なので、多少子供が騒いでしまっても、周りの空気が大変暖かいです。
（なので、子連れ以外の方が、静寂を求めてこのホテルに泊まってしまうのは大変不幸なミスマッチだと思います）

大浴場にも、子供用の石鹸（ボディーソープ）が完備されております。


チェックイン後から、ラウンジでビールが楽しめます。
しかも、時間帯によって提供されるお酒の種類が変わるため、飽きません。
Friends_and_family Family
8/10
Excellent
28 Jan 2025
Tomoe

家族連れに良いホテル

オールインクルーシブでラウウンジのドリンクも飲めたのが良かった。土日だったのでレストランは混んでいた。食事を取るのに並んだ。
女性のお風呂で小学校高学年くらいの女の子が泳いでいた。他のお客さんも迷惑そうだった。保育園児と行ったので、室内外の遊び場で遊ばせることが出来、寒かったけど子供も楽しんでくれた。ラウンジで無料でハーバリウム体験ができ家族みんなで作ってお土産にできたのが良かった。また春以降に行ってみたい、
Friends_and_family Family

Location & surroundings

Grand Mercure Nasu Highlands Resort & Spa
4449 2 Takakuhei, Nasu, Japan

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Grand Mercure Nasu Highlands Resort & Spa

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