Name: Thanh Cong 2 Hotel
Address: No 1 Ngang Nui Ngoc Street Cat Ba Town, Hai Phong, 8431, VN

10/10

Exceptional

05 Feb 2019

Aaron

I think I stayed over a week at this place. Great place for the price. One of the best place I stayed in Vietnam.

10/10

Exceptional

05 Jan 2019

Aaron

Great place to relax.

Nothing but good things about this place. Free upgrades when available. Employees are helpful and accommodating. Maids checked with you if you needed anything everyday. Location was perfect. Not too far from bars and restaurants and yet it was quiet during nights. I ended up extending my stay twice. After five months of traveling in Asia I needed a break and this was a perfect place.

10/10

Exceptional

04 Jan 2019

Aaron

Great stay.!

When I came here to check in they offered a free upgrade. There was original thanh Cong hotel only few feets away from thanh Cong 2 hotel. It must have been a off season for them because the room they had offered was incredible for the price I was paying. Everything was super clean very well maintained. It was in the middle of everywhere. Plenty of restaurants and bars around. One of the best hotels I have seen in Vietnam for the price.

8/10

Excellent

27 Dec 2018

Jimmy

Switched to Thanh Cong one which appears to be newer and nicer.

8/10

Excellent

14 Dec 2018

E

They offered us free upgrade to Thanh Cong nearby. Thanh Cong is very comfortable, large space, new equipped, good location and service. Breakfast is normal. We like Thanh Cong and will stay again.

Only the guests on our floor are quite loud even it was midnight, it disturbed our sleeping

10/10

Exceptional

10 Nov 2018

Leah

Thanh Cong 2 to Thanh Cong 1

We went to check in at the hotel only to find no staff there and a lady across the street telling us to go to Thanh Cong 1. After finding check in we had been upgraded to a newly renovated room which was lovely. The staff couldn’t do enough to help us and organised an extra night easily. We had a great breakfast included and we were well located in regards to all the local places to eat, get a massage and organise tours. I would highly recommend staying at Thanh Cong, however am not entirely sure of the current state of Thanh Cong 2! However with the same company I expect the customer service to be just as good.

Partner

8/10

Excellent

16 May 2018

Staci

This hotel was a great place to expericne Hanoi for the first time. The location is great and the staff is beyond friendly and helpful.

Friends

8/10

Excellent

02 Apr 2018

Verified traveler

I'd stay again.

I would stay again :) good area decent room, and cheap.

10/10

Exceptional

29 Mar 2018

Phillip

Definitely a great place to stay

I was very happy, especially with the price I paid, very cheap. Nice rooms, quiet, elevator and extremely close to the jetty. Lots of shops and restaurants very close by. The room was spacious with nice toiletries and a small fridge. My view was of the harbour over the market, so if you can get the front of the hotel, ask for it. No complaints at all.

6/10

Pleasant

16 Mar 2018

Jayden

Stayed in an Ocean-view triple room. The room was relatively clean and spacious. Beds were comfortable too. Staffs - Mai and Dang - were helpful, patient and friendly.

The overall experience of the stay would have been good if not for the non-existent wifi and faulty water supply. During my three nights of stay there, there was no usable wifi signal available and the persistent problem with the cold water supply in the toilet made washing and showering impossible (water was steaming hot in the absence of cold water mixing). This caused great inconvenience and frustration to me as a guest as I had to constantly call on the hotel staff (in the midst of showering at times) to fix the persistent water supply problem. Wifi issue remained unfixed on the day of my check-out. I have to give credit to the staffs though for trying hard to solve the problem as best as they can and I believe they were frustrated with those problems themselves as well which they had little control over with. I hope that the hotel management could resolve those mentioned issues in a sustainable manner (upgrade and fix the wireless network and water supply infrastructure).

6/10

Pleasant

07 Mar 2018

Melissa

Location was convenient and close to restaurants and the main street. The quality of the room was about what you would expect in that price range, including shower without defined space separate from sink and toilet., but the bracket that is supposed to hold the only shower head coil was broken off necessitating us having to hold it to wash which iwas inconvenient and could have been resolved iwith an inexpensive replacement piece. Hotel staff were very helpful in arranging transportation to Hanoi. Vietnamese soup was provided for breakfast by woman from nearby restaurant. No other choices were offered. Soup was good.

Partner

6/10

Pleasant

08 Jan 2018

Verified traveler

Value for money

Great service and good breakfast!

Partner

10/10

Exceptional

02 Jan 2018

Hana

Outstanding quality rooms, service, location

Receptionist speaks English very well and was extremely responsive. Since we didn't have a Vietnamese phone to contact her after her shift ended, she offered to be available on Facebook messenger - always responded to our questions within seconds (I was so impressed) and when we had an issue with our room she dealt with it immediately, even returned to the hotel within minutes to sort it out. Clean room, hot water, good breakfast, perfect location - can't ask for anything more.

Partner

6/10

Pleasant

23 Dec 2017

Peter

Budget - Good Value

It's a budget hotel and you get what you pay for, so for me, it was good value. It's close to the water front, 3 min walk, OASIS bar seems to be the place for evening fun, its a small place, so everything is in easy reach

Partner

10/10

Exceptional

26 Feb 2019

solby

Baru dan bersih

Hotel baru renovasi, semua baru, cuma sarapan pagi tidak enak

Partner

2/10

Poor

08 Dec 2018

JONGSE

영업하지 않는 호텔..그리고 엄청난 고통

우선..이호텔 영업하지 않아요
어렵게 주변 상인의 도움받아 전화걸었음..20분후 나타남..
걸어서 따라간 호텔도.체크인이 안됨..기다리라고함..30분뒤 다른 직원 나타나서 따라오라함..또 짐 들고 따라갔음..ㅜㅜ
겨우 체크인 ..온수 티브이 냉장고 고장..낼 고친다고 함..담날..1시간 고치더니..방 옮기라구 함..모든짐을 다시 싸서 내가 직접 들고 옮겨주었음..정신없이 움직이다 보니
체크아웃시 키 분실 통보했더니 ..친절하게도 30만동 달라고함..너희들이 방옮기라고 해서 정신없었다..해도 안된다고 함..우수한 당호텔 정책이라고 함..결국 주고 사옴..
카운터에 사람 거의 없음..부르고 소리쳐 불러야 나타남
다시는 안갑니다..이놈의 호텔 ..호텔스닷컴에 환불 요청할 예정입니다
이상 2일동안 불편했던 후기입니다

2/10

Poor

08 Dec 2018

Olivia

Inte Bästa

Vet inte riktigt vad som hände men dom sa till oss att vi var tvungna att stanna i samma hotell fast nummer 3, vilket är inte bra, receptionen pratar inte engelska glömde att boka våran buss, sängarna är stenhårda och dom ville städa rummet vid 8, frukosten vara till 8:30 eller 9 och du måste välja frukost dagen innan vilket kan vara ok. Jag skulle inte stanna här igen tyvärr men det var nummer 3 så om dom vill flytta er dig vägra!

Friends

8/10

Excellent

05 Dec 2018

Verified traveler

They had some problem with reception, so changed the room to Tancong hotel 1.
it was much better hotel

Partner

10/10

Exceptional

06 Oct 2018

CHOONYOUL

침대가 딱딱한거 외엔 불만없음

2/10

Poor

13 Sep 2018

Verified traveler

Viele andere Optionen in der Nähe

Personal macht Fotos vom Pass, will das man früher ausheckt als gebucht, last Zimmerschlüssel unbeaufsichtigt rumliegen und spricht kein Englisch. Frühstück von 6 bis 8. Werde hier nicht erneut buchen