Name: Airport Hotel P Palace
Address: 51 A Block Road Number 2 Mahipalpur Extension Near, New Delhi, 110037, IN

2/10

Poor

04 Nov 2025

Maureen

I didn’t stay there. The taxi driver told me the hotel was shut down and took me to a disgusting hotel that he said the manager of JP Palace had recommended. It was a frightening situation and I was terrified

2/10

Poor

10 Oct 2025

SATNAM

Did not like anything about the hotel

Leisure Partner

10/10

Exceptional

08 May 2025

Andrew Jozef

Very nice people. Amazing hotel. Beautiful view.

Leisure Self

2/10

Poor

15 Feb 2025

MANU

The property is not what is advertised. Scam to make foreigner fool. Corroded mirror. Stained bed sheets. No hot water in sink, sink knob corroded and missing. Terrible to spend one night.
Staffs very cooperative.

Business Friends

2/10

Poor

16 Jan 2025

gauri

Worst hotel experience of my life 😢

First this hotel is not JP Palace is JET FOX as you can see in the picture. Very filthy sheets, pillow as you can see pillow picture. When I asked them to change pillow cover and sheets they brought wet sheets. Rugs were dirty. Bath room was not clean.
Just: Never stay in this hotel my advice take it or leave it.

Friends_and_family Family

2/10

Poor

05 Jan 2025

Ramandeep

Terrible

Wrong advertizing, misleading photos, horrible service, never book there

Friends_and_family Family

2/10

Poor

11 Dec 2024

Humayon

Terrible and deceptive hotel.

First of all the address on the reservation didn’t exist. Also when my uber driver called the hotel, they gave him directions to a very scary plain a dark alley with a different hotel name. They advertised as a 4 star hotel and it wasn’t even 1 star. I was really disappointed. I didn’t check in and left the hotel and found another hotel.

Business

2/10

Poor

17 Jul 2024

Abhijit

Nothing can be liked. Location is okay.

Business Friends

2/10

Poor

27 Feb 2024

C

Terrible experience.

One of the worst hotel experiences during my stay in India. Firstly, the reception was rude and coughed twice on me. Their card machine did not work or accept international cards. The building is tired and not well secure. It is not a four star/ upmarket hotel. At night it was very noisy (I suspected that there was some kind of party/ gathering of the people that worked there). Location is convenient. There was not a window in my overlooking the city. No water offered. Cardboard covering one of the windows and a broken toilet seat. Photos of the hotel are misleading.

Self

2/10

Poor

21 Jan 2024

Pradip

The staff service was terrible. The person who received the call from me was not at all professional. I was not able to stay there because of before reaching there I just want to confirm the location as the location mentioned in the website was not too accurate and it was morning 4.30 AM. I called them to check the address as well as to know whether they have any airport pick-up facility available. The person picked the call from me disconnect the call after few seconds of talk and then intentionally did not pick the call afterwards. I tried calling them 100 times without any answer.

I booked the hotel through expedia and just to get the hotel immediately (as my fligt got canceled and rescheduled) I booked for 2 days and due to the pathetic staff response over the call, I decided not to stay there and arranged another hotel by myself.

Even if I have not stayed there due to their poor customer service, when I asked for refund through expedia they are not providing refund saying they don't have cancelation policy. This is so pathetic service...

Leisure Family_with_children

2/10

Poor

14 Aug 2023

pandui

I was given this hotel at the last minute because my previous reserved hotel did not exist. I did not had the choice because it was late night. I do not Expedia has good hotel back ground check done in india. This is a terrible experience. At lease once I found out that the hotel did not exist Expedia could have given me a better hotel and could have asked me more money. The hotel that was given to me was not a good one for a family.

10/10

Exceptional

07 Jul 2023

sanjay

I reached late night but staff was helpful/ supportive. They helped us to feel at home. Room was clean and tidy. Toiletries were available in Washroom. Neat to airport. It was very good one night stay there

10/10

Exceptional

07 Jul 2023

kamal

loved the hotel and rooms and it's location Overall experience was good Room was very comfortable n coozy hotel travel desk fantrastic

10/10

Exceptional

07 Jul 2023

amit

Excellent staff,very helpful. Room was big and comfortable. Location is great for travellers as it is very near to airport

10/10

Exceptional

24 Jun 2023

Michael

Aerocity Hotel J P Palace is wonderful hotel I was staying this hotel airport hotel j p palace very nice cheking stay very comfortable food fantastic 😊 location good very quit sleeping again Beck to same palace

Business_and_leisure Family_with_children

10/10

Exceptional

22 Jun 2023

pawan

The rooms are beautiful like in pictures. Very economical. Restaurant is also economical and food tastes good. Staff was polite and friendly to me. And what else...... Yes! Location of hotel is in good area. Means Airport is available near by and in the hotel shoaib travel counter cab services are available any time 24 hours.

Business_and_leisure Family_with_children

2/10

Poor

21 May 2023

Chanthou

I arrived at the airport at 10:45pm and got out around 12 am. It took 2 hours to search for the hotel which I booked (J P palace) but we never find them. We finally decided to check in another hotel as we have 2 kids. My phone was not working, so soon I connected to the Wi-Fi in our new hotel I received a messaged from a guy sending the location and mobile number. I checked the location and it guided me to the hotel name’s Ashoke palace hotel instead. I’m not sure whether the hotel JP palace ever existed or they are full but I didn’t get a chance to stay. I wast my money. It’s said book now and pay later but soon I provide my credit card information, the amount had been deducted immediately. However, the next day I responded to a guy messaged and let him know that the taxi and I didn’t find the hotel following the address in Expedia than he told me because the taxi guy doesn’t get commission that is why he didn’t take us the the right place.
I had requested to move our reservation to the next day but he refused and blamed me why don’t I called him when my phone was not working. PS, I bought a data from the airport but it will activate the next day so I didn’t see his messaged. However, I will never book the same hotel again when I spend 2 hours searching but never find them.

Leisure Family_with_children

10/10

Exceptional

19 Dec 2022

Verified traveler

Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly

Leisure Partner

10/10

Exceptional

19 Dec 2022

Sanjay

Almost everything. Very neat and clean hotel. Washroom is dam clear. Hotel room seems to be very secured. Staffs are very gentle. Location is also very popular, near to IGI Airport .food is also tasty.

Business Friends

10/10

Exceptional

19 Dec 2022

Shoaib

The staff are very helpful, specially Mr.Gumin ,whatever you ask him he will answer,he arrange everything for me,even out out of new delhi like in jaipur and agra.i had my flight in the evening, he allow me to refresh and take a shower in an empty room,which was great after such typing day.

Business_and_leisure Family