Ceylon Tea Trails All Inclusive

Sri Lanka , Nuwara Eliya
HATTON, Dunkeld Estate Hatton
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18 reviews shown

10/10

Exceptional

28 Mar 2026

Jocelyn

We had a very enjoyable stay, thanks to the beautiful location; excellent, friendly, personalised attention from all the staff; and delicious food at every meal - both the western food and Sri Lankan curry were superb. Our room was spacious, with all the modern conveniences and superior amenities one could need. We had a lovely walk one day and a very interesting tour of the Dilmah tea factory.

Partner

10/10

Exceptional

10 Mar 2026

John

Stunning location, rooms, facilities, food and the most friendly and helpful staff.

Partner

6/10

Pleasant

31 Dec 2025

Choon Li

The journey from the airport to the resort was long and extremely bumpy, which made it quite unpleasant. While the resort is located near the tea plantation, there wasn’t a meaningful walk-through to experience tea picking or interaction with the tea pickers. The resort itself was acceptable, though I experienced some unusual issues in my room on two occasions. On the first night of my check in, my luggage could not be unlocked until the next morning. There’s also another particular evening whereby each time I yawned, all the lights would unexpectedly switched off. It was strange and inconvenient. On a positive note, the dining options were relatively good and enjoyable. The serving staff were very hospitable and pleasant as well. Overall, the stay was average and did not fully live up to expectations.

Leisure Friends

10/10

Exceptional

01 Sep 2025

AL Nashir

Nice to relax here. Staff are all very nice

Leisure Friends

10/10

Exceptional

07 Feb 2025

Verified traveler

Amazing place!

We had an amazing stay in the Norwood Bungalow. The staff, food, setting, service, everything was some of the best we have experienced.

Partner

10/10

Exceptional

20 Dec 2024

Joshua

The best place ive ever stayed

Heaven. Perfect. Just amazing. Dont have many further words other than to dream of coming back asap.

Partner

10/10

Exceptional

24 Nov 2024

Verified traveler

Wonderful stay for two nights, driven by 1. fantastic views and locations surrounded by the nature, 2. all the great hospitality by the staff and 3. all the great activities!

Partner

10/10

Exceptional

26 Jul 2024

Sophie

Amazing views & service

Leisure Partner

10/10

Exceptional

19 Jun 2024

Branislav

Exceptional property, food and service.
It is worth traveling long distance just to be at the property.

Leisure Partner

10/10

Exceptional

09 Mar 2024

Robby

We had a wonderful stay at the Norwood Bungalow. Our room was spacious and comfortable. The bathroom was quite large and full of amenities. The meals were delicious. There were a variety of choices. The staff here were lovely and helpful. They made our stay welcoming. The tea trails around the bungalow offered amazing view of the tea estate. They were easy walks and worthwhile. If you are looking for a relaxing place to stay in Sri Lanka, we recommend staying here.

Leisure Friends

10/10

Exceptional

08 Jan 2024

Morvarid

Beautiful place slightly but overall amazing , stunning views and
Super star staff , special thanks to Janaka ,he made it so homely and special for us .
Would love to come back

Leisure

10/10

Exceptional

11 Feb 2020

Verified traveler

Everything was absolutely perfect from the grounds, the room, the staff. We absolutely loved the attention we received and would highly recommend it.

Leisure Partner

10/10

Exceptional

03 Dec 2019

alan

A very unique and special stay...

A fantastic place to stay - I could not have asked for more... love it!

Self

10/10

Exceptional

23 Jan 2026

WENDEL

Equipe extremamente prestativa e eficiente, acomodações confortáveis. Excelente.

10/10

Exceptional

04 Jan 2026

Inagaki

During our stay, we were blessed with wonderfully skilled staff and excellent facilities, allowing us to fully enjoy the rich natural beauty of the tea fields in the hill country, relax over exquisite cuisine, and experience the finest hospitality. We also found the tea tour extremely meaningful, as it gave us the opportunity to learn about the history of Ceylon tea. We are deeply grateful for the valuable experiences you provided us with. Lastly, they kindly arranged a seaplane transfer between the sister hotels at our request, and everything went very smoothly, making the journey extremely comfortable and convenient. This mode of transport can be highly recommended for guests who are short on time. Our stay was truly beyond words and became one of the best experiences of our lives.

Leisure Family

10/10

Exceptional

10 Jan 2022

Angelika

Heaven on Earth

Ein wunderbares Stück Himmel auf Erden - inmitten herrlicher Teeplantagen und alter Bäume, den See vor Augen und verwöhnt, Wünsche werden erfüllt noch bevor man sie ausgesprochen hat. Für jeden der eine besondere und unvergesslich schöne Zeit erleben möchte, der Platz um zu verweilen.

Partner

10/10

Exceptional

05 Oct 2017

shenxiao

an enjoyable and memorable experience

The bungalow which we stayed for our holiday is only six rooms. The butler and the staff provide excellent services which many luxury hotels can not do. Staying in this property, your butler has already arranged everything and you do not think about anything about your stay. What you need to do is to tell your butler what you want and he will serve you or give advice to you. Highly recommend to anyone who will visit the same place. The experience is worth your payment.

Family

8/10

Excellent

06 Apr 2016

Dorothy Wong

very exclusive. nice settings in the mountain

There are 5 bungalows operated by Tea Trails. I stayed in Castlereagh and Summerville. Both bungalows are very nice with very attentive staff.
Food is superb.
The road to Castlereagh is very bad and bumpy which made the whole experience not a pleasant one. However, the team at Castlereagh are warmer and ready to go extra miles to meet the customers' request.
We ended up leaving by helicopter to avoid 6 hours of bumpy drive....