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Mercure Moulins Centre - Hotel De Paris

Moulins · France

21 Rue De ParisView location

8.4/10Excellent146 Reviews
Cleanliness9.0/109.0
Service8.6/108.6
Comfort8.8/108.8
Condition8.4/108.4
Location9.2/109.2
Neighborhood9.0/109.0
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mercure Moulins Centre - Hotel De Paris

Relax at the full-service spa, where you can enjoy massages and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 30 individually decorated guestrooms, featuring minibars and LCD televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily. Distances are displayed to the nearest 0. 1 mile and kilometer.

Maison Mantin - 0. 2 km / 0.

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With a stay at Mercure Moulins Hotel de Paris, you'll be centrally located in Moulins, steps from Maison Mantin and Musée Anne de Beaujeu. This spa hotel is 0.3 mi (0.5 km) from La Mal Coiffee Prison and 0.4 mi (0.7 km) from Moulins Cathedral.

Make yourself at home in one of the 30 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Beach services
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:30 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.
    • Destination fee: EUR 0.10 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • The seasonal pool will be open from June to September.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 18 per person
    • Self parking fee: EUR 8 per day
    • Pet fee: EUR 10 per pet, per night
    • Service animals are exempt from fees
    • Late check-out fee: EUR 60 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Maison Mantin 0.2 km / 0.1 mi
Musée Anne de Beaujeu 0.2 km / 0.1 mi
Moulins Cathedral 0.3 km / 0.2 mi
La Mal Coiffee Prison 0.3 km / 0.2 mi
Jardin de la Gare Moulins 0.9 km / 0.6 mi
Allier 1 km / 0.6 mi
Anne de Beaujeu College 1.2 km / 0.7 mi
Centre National Du Costume De Scene 1.7 km / 1 mi
Plan d'eau des Ozières 4.8 km / 3 mi
Avenelles Golf 10 km / 6.2 mi
Church of St Peter and St Paul 12 km / 7.4 mi
Souvigny Museum 12 km / 7.5 mi
Balaine Arboretum 19.1 km / 11.9 mi
Church of Saint Lawrence 19.1 km / 11.9 mi
Château Bourbon-l'Archambault 23.3 km / 14.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 28
  • Number of floors (main building): 3
  • Suites: 6
  • Family rooms: 6
  • Accessible rooms: 1
  • hotel
  • MasterCard
  • Visa
  • Bus/Train station
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
Show 28 more facilities & services
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Garden
  • Terrace
  • Bicycle storage
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Banquet hall
  • Meeting room
  • PhotocopierExtra charge
  • Audio-visual equipment rental
  • Outdoor freshwater pool
  • Sun loungers
  • Parasols
  • Turkish bath (hamam)
  • Spa treatments
  • Breakfast
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BED • 1 Bedroom • 35 m²FAM.DB
    FAMILY ROOM WITH DOUBLE BEDPhoto unavailable2 photos

    Mercure Moulins Centre - Hotel De Paris

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 0
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B

    Photos are not available for this room type.

    Mercure Moulins Centre - Hotel De Paris

    FAMILY ROOM TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Mercure Moulins Centre - Hotel De Paris

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Mercure Moulins Centre - Hotel De Paris

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-1

    Photos are not available for this room type.

    Mercure Moulins Centre - Hotel De Paris

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIOR • 1 Bedroom • 20 m²DBT.SU
    Double or Twin SUPERIORPhoto unavailable14 photos

    Mercure Moulins Centre - Hotel De Paris

    Double or Twin SUPERIOR

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 35 m²SUI.ST
    SUITE STANDARDPhoto unavailable3 photos

    Mercure Moulins Centre - Hotel De Paris

    SUITE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST-1

    Photos are not available for this room type.

    Mercure Moulins Centre - Hotel De Paris

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR WITH DOUBLE BEDTWIN • SUPERIOR WITH DOUBLE BEDTWN.DB-SU

    Photos are not available for this room type.

    Mercure Moulins Centre - Hotel De Paris

    TWIN SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB-1

    Photos are not available for this room type.

    Mercure Moulins Centre - Hotel De Paris

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Mercure Moulins Centre - Hotel De Paris

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARD • 1 Bedroom • 20 m²DBT.ST
    Double or Twin STANDARDPhoto unavailable3 photos

    Mercure Moulins Centre - Hotel De Paris

    Double or Twin STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM THREE BEDSFAMILY ROOM • THREE BEDSFAM.3B

    Photos are not available for this room type.

    Mercure Moulins Centre - Hotel De Paris

    FAMILY ROOM THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Mercure Moulins Centre - Hotel De Paris

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Mercure Moulins Centre - Hotel De Paris

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Mercure Moulins Centre - Hotel De Paris

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU-1

    Photos are not available for this room type.

    Mercure Moulins Centre - Hotel De Paris

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mercure Moulins Centre - Hotel De Paris

8.4
Excellent
146 Reviews
Cleanliness
9.0 /10
Service
8.6 /10
Comfort
8.8 /10
Condition
8.4 /10
Location
9.2 /10
Neighborhood
9.0 /10
Amenities
8.2 /10
50 reviews shown
10/10
Exceptional
23 Jan 2026
Jill
What a terrific staff in an incredibly historical environment steeped in history. We love this place. Moulins is off the beaten path but an amazing little city with tons to offer. Hotel Mercure, in the heart of the city, is a gem!
Business_and_leisure Partner
10/10
Exceptional
06 Aug 2019
Verified traveler
The rooms were lovely and well appointed. Most staff spoke a little English so communication was not an issue. I liked having access to the spa however perhaps there should be one point of payment to prevent Being confused. There was no access to a restaurant which would have been nice to know at the time of booking.
Leisure Friends
8/10
Excellent
05 Jun 2019
Verified traveler
No restaurant for dinner. No other comments I'm just adding the extra characters required
Leisure Partner
4/10
Poor
17 Apr 2018
john

Wait till it's finished

We have stayed here before so were looking forward to a relaxing 2 days. WRONG! Restaurant closed, bar closed, pool closed, terrace and garden closed no air conditioning (waiting for an engineer). No facilities in the hotel at all. The staff were embarrassed. I complained that this info should have been posted on the website and they blamed someone else. Reception was left unattended at times and not all staff speak english. This is not a 4 star hotel and the listing is misrepresenting. We spoke to expedia and are waiting a response. The hotel offered to waive the parking charge (16 euros) which was an insult for the lack of facilities. I will escalate this further. Don't go!!!!!!!
10/10
Exceptional
03 Oct 2014
James

Would recommend

The hotel is centrally located and within walking distance of everything Moulins has to offer. We stayed on Sunday and the restaurant was closed as was most of the rest of the town, but a café steps from the front door was open. The room was fairly small but the splendid bathroom made up for it! The staff were courteous and helpful'
6/10
Pleasant
13 Sep 2014
em

more style than substance

excellent location in the town in an interesting building. Nice terrace. Very helpful staff. BUT we had to pay for parking! we had to ask for things at breakfast. Wifi not free. The main thing was the stuffiness of the room- a lot of space wasted with cushions etc and the air conditioning did not work
8/10
Excellent
27 Aug 2014
julndy

Lovely hotel

It was a lovely surprise, I did not expect very much due to lack of research. Chose this hotel purely because it is next to the main tourist attractions in town. The build is a very well kept, stately period building, and the décor fits the period very well, and all the modern comfort is there too. Excellent bathroom with multi-functional shower, and heated towel racks, etc. The room is well lit, with various reading lights, bed, and pillows are comfortable, dressing gown and slippers are provided. However breakfast is quite ordinary, 16 euro/person, I suppose it is alright.
10/10
Exceptional
23 Jun 2014
Mike

Great stopover

Very good exceeded expectations all-round. Very quiet comfortable room
10/10
Exceptional
24 Sep 2012
bruce

A jewel of a hotel at a great price

I was carried away by this newly renovated hotel, and would recommend it highly to anyone. Excellent location, beautiful hotel, with great rooms, very nice big bathroom, spacious room. Excellent helpful and engaging staff at reception, and an exceptional reasonable price . Ate at the restaurant and it was a great value, with excellent food (far surpassing a supposedly highly rated cuisine we had the night before elsewere). Can't praise this jewel enough
Partner
10/10
Exceptional
27 Jul 2026
Marine
Toute l’équipe est très sympathique et serviable, c’est un vrai plaisir.
10/10
Exceptional
25 May 2026
Jörgen
Rent snyggt väl fungerande AC
Self
10/10
Exceptional
31 Mar 2026
alain
Accueil et chambre au top.
Self
10/10
Exceptional
31 Jan 2026
Régis
Chambre impeccable.
Personnel courtois et disponible.
Partner
10/10
Exceptional
05 Nov 2025
Christer
Ja
Partner
10/10
Exceptional
01 Oct 2025
Armelle Le
très bel hôtel
6/10
Pleasant
04 Sep 2025
yvonne
in general the property was ok, but it was very VERY badly isolated , we could hear the neighbours above us walking.
room was ok but small , bathroom was good. we had a small balcony , perfect for sitting outside .
Leisure Partner
2/10
Poor
02 Sep 2025
DOMINIQUE
Commençons par le positif : chambre spacieuse - bon emplacement prés des commodités et sites a visiter - parking facile - bâtiment imposant dont on perçoit la splendeur passée. Le positif s arrête là pour nous. Je crois qu il y a des chambres rénovées...ce n est pas le cas de la 203 que nous occupions et qui a grand besoin d un bon rafraichissement. Odeur nauséabonde de renfermé ou moisi ? dès l ascenseur et vraiment présente dans la chambre. impossible d ouvrir les fenêtres en grand pour s en débarrasser. Literie et draps comme la chambre... très usagers Bouilloire en panne. On m en fourni une autre youpi : je vais pouvoir me faire un petit thé réconfortant ! Ah non zut ! Il.n y a que 2 tasses a expresso dont une contenant encore un reste de sucre du précédant occupant j imagine... on a fait avec les verres a dent de la sdb... Petit déjeuner dans la même lignée confitures Bonne Maman Viennoiseries pas fraîches. De quoi faire rechauffer des crêpes super ! Mais pas de spatules pour s en servir....Voilà... pas digne du tout d un 4 étoiles. C est la 1ere fois que nous sommes déçus d un Hôtel Mercure.
Leisure Partner
10/10
Exceptional
23 Jun 2025
Jean
Nous avons fait une halte au Mercure Moulins Hôtel de Paris (Moulins, Allier) lors d’un déplacement, et ce fut une très belle surprise. L’accueil a été chaleureux et professionnel, avec un personnel attentif et souriant. Nous avons eu la chance d’être surclassés, et la chambre était tout simplement superbe : spacieuse, élégamment décorée et parfaitement équipée. Un grand merci à toute l’équipe pour la qualité du service et cette belle expérience. Une adresse que nous recommandons sans hésiter !
Partner
8/10
Excellent
10 Feb 2025
ANNIE

10/10 pour la beauté de l’hôtel.

Magnifique hôtel, hélas pour cette catégorie la chaîne Mercure n’est pas à la hauteur de l’endroit et du prix. Gros trous à l’entrée du parking privé payant 8€, très jolie chambre 202 mais moquette tachée, 60€ pour un départ tardif à 13 h au lieu de midi c’est exorbitant. Pas de pince au petit déjeuner pour saisir les viennoiseries. Des petits détails qui pourraient être facilement résolus.
Self
2/10
Poor
19 Sep 2024
Verified traveler

A éviter absolument : surbooking régulier

Dans le cadre d'un déplacement professionnel, nous avions une réservation de 5 chambres, déjà payées, pour un montant total de 850€. A notre arrivée, le personnel nous annonce qu'il y a eu du surbooking, que l'hôtel est complet et qu'il manque une chambre. L'alternative proposée est un autre hôtel situé à 45 minutes à pied (sachant que nous n'avions pas de voiture). Aucun geste commercial n'a été effectué et nous avons même dû régler la taxe de séjour (2€/chambres). Concernant le remboursement de la chambre manquante, le personnel s'est dédouané en nous demandant de gérer ça avec le site de réservation.
Je précise également qu'une autre personne, qui ne faisait pas parti de notre groupe, a également été confrontée à la même situation, le même jour. Ce qui atteste d'un problème régulier et récurrent (tout comme d'autres commentaires sur cet hôtel qui confirment le problème).
Business
8/10
Excellent
27 Aug 2024
THERESE

Séjour agréable.Manque aide bagage, sans ascenseur

Séjour pour un mariage dans la région de Moulins.
Logés dans la maison annexe, sans ascenseur, au 2eme étage, sans aide pour montée notre bagage, mais au calme. Une piscine petite, extérieur. Parking voiture 8€.
Beau centre ville visité à pied.
Partner
4/10
Poor
23 Aug 2024
François
Nous avons payer 210 € avec booking
La chambre avec Mercure en direct était à 140 €
Inadmissible !!!!!
Partner
8/10
Excellent
24 Mar 2024
Didier
Bon séjour mais bien trop chaud dans la chambre!
Business
10/10
Exceptional
20 Jul 2023
Verified traveler
Très satisfaisant
Partner
6/10
Pleasant
03 Mar 2023
Pascal
Bel hôtel mais l’accueil surtout à l’arrivée très impersonnel. Accor ferait bien de proposer une formation à la relation client. Je viens dans cet hôtel depuis longtemps mais je commence à me lasser. Travailler dans l’hôtellerie c’est de soucier de fidéliser la clientèle : poser des questions, s’intéresser à l’autre. Et… expliquer comment fonctionne le buffet du petit déjeuner.
Leisure Partner
10/10
Exceptional
31 Aug 2022
Alain
Très bien reçu hôtel confortable et très bien tenu central, personnel aux petits soins geste commercial apprécié
A conseiller vivement pour la visite de Moulins
Leisure Friends
10/10
Exceptional
28 Feb 2022
ANNE

Hôtel de choix à Moulins

Fantastique hôtel et encore je n'ai pas vu le SPA...
Charme qui mélange l'ancien - tel un petit château - et le moderne avec tout le confort. Lit gigantesque !
Partner
8/10
Excellent
26 Nov 2021
Verified traveler
Séjour agréable mais le matelas de la chambre était particulièrement inconfortable et glissait du sommier. La fenêtre ne pouvait être ouverte entièrement, ce qui n'est pas très agréable.
Business
8/10
Excellent
12 Oct 2021
SONIA

plaisant

séjour agréable, personnel accueillant ras séjour professionnel je reviendrais avec plaisir
Business
4/10
Poor
27 Sep 2021
GEORGES

Séjour tres moyen

Accueil tres moyen. A notre arrivée personne à l'accueil nous avons du chercher quelqu'un.Aucun renseignements sur la ville meme pas un plan. Petit déjeuner tres moyen le pain était de la veille ,les oeufs brouillés tout sec.
Le personnel n'est meme pas capable de dire bonjour !!!
Partner
10/10
Exceptional
14 Aug 2021
Verified traveler
un bel hôtel 'à l'ancienne' très bien rénové
pisciine sympathique
parking un peu petit
bonne literie et belle chambre
Leisure Partner
4/10
Poor
12 Aug 2021
Elly

Pas de \"breakfast at Tiffany's\"

Chambre et hospitalité oké, mais le petit déjeuner etait horrible. Meme pour un hotel sans etoiles la qualite et disponabilite des produits seraient mieux. Sur la buffette 1 tranche de jambon, 2 petit morceaux du meme fromage, café et jus d'Orange. Pas de croissants ou pains au chocolat. Un peu plus tard ces deux derniers seraient mis sur le buffet, brulé. Pas d'oeufs brouilles etc. Grande deception pour un hotel 4 etoiles.
Partner
10/10
Exceptional
26 Jul 2021
alain

Exactitude

Decouverte de moulins excellent
Cadre hôtel mercure conforme et excellent
Partner
8/10
Excellent
14 Jul 2021
Laurent

Hotel comfortable, personnel un peu limite!

Bon accueil lors de l'arrivée. Check in rapide. Chambre comfortable dans l'annexe avec une salle de bain large avec douche et baignoire.
Hotel tres calme et bien situe.

Lors du depart attente de 10 mns pour qu'un employe vienne a la reception. Je devais juste regler le parking et la taxe de sejour puisque j'avais prepaye ma chambre.
L'employe me demande de regler ma chambre a nouveau. quand je lui explique que celle a ete pre-paye il me dit que cela n'apparait pas sur la reservation. Apres avoir insiste il me dit que finalement c'est bien paye et qu'Expedia fait souvent le coup!!!! Pas tres professionel, surtout quand il me demande de regler la taxe de sejour pour deux personnes pensant que j'etais avec un autre client qui attendait son tour pour le check in. \"Oh pardon, je pensais que vous etiez ensemble\"!!!!!!!!!!
Nous etions bien deux avec mon epouse mais quelle idee de penser que j'etais avec l'autre personne!
Friends_and_family Family
4/10
Poor
13 Jul 2021
ESTELLE

Mériterait tellement de travaux !

Hôtel très cher pour une prestation qui se veut moyen a haut de gamme mais qui vaut tout juste un 2 étoiles. Hôtel qui mériterait énormément de travaux dans la salle de bain, la chambre … joints de salle de bain moisis.
Petit déjeuner de bonne qualité
Business
6/10
Pleasant
18 Mar 2021
Verified traveler

Joli endroit services a améliorer

Bel endroit bien entretenu. Personnel aimable et serviable. Des points a améliorer même en periode Covid. Pas de mouchoirs jetables, pas de bouilloire, the et bouteille eau minerale alors que dispo dans d'autres Mercure. Des fruits de pietre qualité au petit dej, pas de salade de fruit, à 16e ça fait cher le petit dej ! Le diner était bon mais le plat froid alors que l'accompagnement etait tres chaud !
Business
8/10
Excellent
12 Feb 2021
Verified traveler

Bon séjour

Salle de bain super. Par contre pas de mouchoirs dans la chambre et que 2 minuscules poubelles en tout et pour tout.
Business
10/10
Exceptional
31 Oct 2020
Jean-Marc

Jolie découverte

Jolie découverte de cet hôtel que je ne connaissais pas. Les collaborateurs de l’établissement très accueillant.
Business
8/10
Excellent
24 Feb 2020
Isabelle
Bon sejour.
Un bemol: la wifi: une catastrophe!
Business
10/10
Exceptional
12 Feb 2020
Lydie

excellent

un bon séjour dans un hôtel confortable, bien situé pour se balader et visiter la ville ; la chambre est jolie, bien équipée, et bien décorée ; le petit déjeuner est excellent et très varié
Partner
8/10
Excellent
04 Jan 2020
Laurent

Une bonne heure à consacrer au spa.

Une nuit de passage à Moulins.
Bon état général mais deco qui fait un peu kitsch à mon goût.
Super accueil et personnel très serviable.
Petit déjeuner buffet dans les standards.
Le plus c'est wt vraiment le spa. Cadre magnifique, bien équipé, petsonnel attentionné et compétent. Prix préférentiel piur les clients de l'hôtel.
Partner
6/10
Pleasant
20 Dec 2019
Verified traveler
Bonne réception. Gentillesse du personnel. Très bonne situation géographique . Équipement moyen pour un 4 étoiles. Petit déjeuner faible en choix et qualité .
Leisure Partner
8/10
Excellent
22 Nov 2019
Pierre
Top ! Mais cher, et parking payant et spa payant... à 140€ la chambre, ça commenc à chiffrer...
Business
6/10
Pleasant
24 Oct 2019
Verified traveler
geen voorgekookte eieren en kiwi's bij het ontbijt
Leisure Self
10/10
Exceptional
19 Sep 2019
Lucas

Un séjour mêlant bien-être et confort

Un hôtel qui s'est révélé encore plus confortable que nous l'avions espéré.
Les chambres sont spacieuses, moderne et le lit est parfait.
La partie SPA est également un moment incontournable si vous séjournez dans cet hôtel. Le personnel y est particulièrement accueillant et la qualité des soins (hammam, sauna, massage) est digne d'un 5 étoiles.
Le repas servi en chambre était copieux et qualitatif, et l'accueil vraiment parfait.
Merci pour ce moment.
Partner
8/10
Excellent
12 Sep 2019
Paolo

Étape à Moulins. Ça vaut le détour.

Relax dans une bâtisse d époque. Très chic.
10/10
Exceptional
08 Aug 2019
Verified traveler
Même pour une réservation d’une nuit il y avait des peignoirs et des chaussons pour la piscine et le personnel était très chaleureux.
Leisure Partner
8/10
Excellent
04 Jul 2019
Ellen

Gammelt ærverdig hotell

Et hotell som ligger rett ved sentrum av byen og har et hyggelig personale. Basseng og spa tilgjengelig. Greit å parkere. Når vi først fant ut av air conditionen ble det levelig på rommet. Trikset var å ha baderomsdøren åpen da viften satt i taket på badet.
Partner
8/10
Excellent
01 Jul 2019
Verified traveler
Het was een mooi hotel gesloten parkeerplaats erbij zeer vriendelijk en behulpzaam personeel schone kamer alleen de airco werkt niet zo goed maar dat kan misschien ook komen door de zeer hoge buiten temperatuur .
Leisure Partner
2/10
Poor
29 Jun 2019
Verified traveler
Bonjour j’ai réservé une chambre sur votre site pour un couchage double le réceptionniste a voulu à tout pris au téléphone et à mon arrivée me donner une chambre Twins
J’ai du me bagarrer pour obtenir gain de cause aucun respect pour les clients
De plus tout part en ruine les poignées de portes ect
Business

Location & surroundings

Mercure Moulins Centre - Hotel De Paris
21 Rue De Paris, Moulins, France

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Mercure Moulins Centre - Hotel De Paris

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