Name: Balcary House Hotel
Address: Buccleuch Road, Hawick, TD9 0EH, GB

8/10

Excellent

29 Jul 2026

Angela

Lovely hotel, very nice rooms. Very good breakfast. The staff are all lovely very helpful and pleasant, only let down by the less than effusive welcome on arrival.

8/10

Excellent

15 Jun 2026

Douglas

We enjoyed our stay at Balcary House Hotel. The surroundings were lovely and the building was beautiful. Staff very helpful.

Partner

10/10

Exceptional

12 Jun 2026

Louise

The Lodge room was very spacious, bright and clean, as was the en-suite bathroom. Very friendly staff, good value for money. Very happy to recommend this hotel.

Family

8/10

Excellent

04 Jun 2026

Moraig

We had a beautiful quiet room overlooking the gardens. Breakfast was good - items such as eggs and tomatoes were fresh cooked and hot; meat products were sometimes lukewarm. Service was good. Just a bit disappointed that there was no availability of meals/dinner in the evening- a light lunch was available until 6pm. Would help residents to know this beforehand but that might put off people booking. Monday night was difficult with most eateries closed and we could only find a run of the mill Wetherspoons.

Partner

6/10

Pleasant

30 May 2026

Nicholas

Tap and pay doesn't work. No problem with the system apparently. Taxi driver told us it is a signal blackspot. Water from room taps is nonpotable. Single bottle of water provided for two people for hot drinks and cold drinks - make your choice. Two main staff - one smiling and helpful. One clearly views you as an inconvenience. Not much choice locally but think carefully.

8/10

Excellent

23 May 2026

Gerald

One night stay in this historic house now being used as a hotel located a short walking distance from Hawick centre set in an attractive garden with a wonderful park nearby.
Lovely interior with large attractive lounge, entrance hallway and staircase. Large bedroom and en suite bathroom.
The Large king-size bed was firm and therefore not that comfortable.
Breakfast was a standard traditional option with cereal and juices.
Not much interaction with staff except at check in and ordering breakfast. Short and to the point.
Free car parking immediately outside hotel front entrance.
I would recommend the hotel for a short stay purely for the novelty factor.

Partner

10/10

Exceptional

22 May 2026

Matthew

Beautiful setting away from the town center.

Partner

8/10

Excellent

14 May 2026

Stuart

Interior well decorated and room very comfortable

Self

4/10

Poor

23 Apr 2026

Patrick

The water pressure was inadequate at best. Housekeeping was okay but not good.

Friends

10/10

Exceptional

21 Apr 2026

Lisa

It was an amazing stay. The bar was well maintained and lots of choices of liquors and wine and beer. The managers were extremely sweet and helpful. The breakfast was fantastic. Hope to stay here again

Partner

10/10

Exceptional

20 Feb 2026

Douglas

Very clean room, great staff (friendly & helpful to the max, nice amenities. The Balcary has great ambience. So very happy to have stayed here. Have to point out the nice breakfast service. Wonderful!!!

Self

8/10

Excellent

18 Jan 2026

alan

Breakfast was top notch, well cooked, well presented and plentiful. Could not fault it. The room (7) was well presented, clean, tidy and comfortable. On the down side it was extremely hot and a blocked overflow drain kept us awake most of our first night. However, there was no issues and once we had pointed out that the overflow was a problem we were promptly oved to another room. The heating in the initial room was stifling but it should be noted that we visited in January and the outside temps were sitting around 0 degrees C what was too hot for us may well have been perfect for others. Staff were exceptional and we made friends with the owners wee dog. All in all Balcary is a great place to stay and I would very much recommend it.

Partner

10/10

Exceptional

02 Jan 2026

Larissa

Breakfast was amazing!

8/10

Excellent

18 Dec 2025

Vincent

Very pleasant hotel well situated for all the borders has to offer .
Not a big hotel but has everything you would want . Our en-suite room was very clean and comfortable and was a reasonable size . We had a smashing cooked breakfast which had excellent variety .
The owner and staff were all all very friendly and looked after us very well .
I'd certainly recommend this hotel .

Leisure Partner

8/10

Excellent

02 Dec 2025

Alastair

Lovely hotel, very nice and accommodating staff.

Business

10/10

Exceptional

28 Sep 2025

Rob

We arrived very late in the evening about 9:30pm and the staff couldn’t have been more welcoming or more helpful. They recommended a local takeaway that delivered and allowed us to eat our food in the bar and have a drink. Our room was huge and very comfortable. We’ll definitely be back.

Leisure Family

6/10

Pleasant

10 Sep 2025

Sandy

House and location are excellent. The property has been thoughtfully restored and the decor matches its fine Victorian grandeur perfectly. Catering is limited and of poor quality. Fixtures and fittings are low grade and poorly maintained. It is inexpensive.

Leisure Partner

10/10

Exceptional

24 Aug 2025

James

A great stay

Very friendly staff, a comfortable room and a quality breakfast. What more could you want?!

Partner

10/10

Exceptional

24 Aug 2025

Brian

Lovely Hotel and staff.

We stayed here the night before I had a race, the staff were so friendly and accommodating. We arrived later due to traffic and a road closure, so missed ordering food, however we were recommended some restaurants that were dog friendly and local takeaways that we order to the room. We had one of our dogs staying with us, we were advised there was a little paddock at the front of the gardens that's was secure for him to play in. My partner returned to the hotel after dropping me in the morning and had a lovely breakfast with our dog.

The room was immaculate and smelled amazing, however they cleaned it was the best smelling room Ive staying in. As for the reviews saying \"the place smelled of dog\" absolutel nonsense. I've stayed in non pet friendly hotels which were no where near as lovely and fresh as this one. Only negative is I wished we'd stayed longer and will definitely be back.

Partner

6/10

Pleasant

10 Aug 2025

Matthew

On arrival at hotel we were greeted with “name!” No hello , welcome. The man was not made for customer service. Told our room number but not how to get to it. Whole hotel smelled of dog. We have stayed in hotels before that are dog friendly but never had that overwhelming smell.
Room was ok. Nothing soecial.

Leisure Partner

10/10

Exceptional

18 Jul 2025

Callum

Very enjoyable stay!

Partner

10/10

Exceptional

11 Jul 2025

Eric

Excellent Hosts and staff

Leisure

8/10

Excellent

14 Jun 2025

Heather

Great welcome from lovely staff... beautiful building, only criticism was the bathroom. It was large and spotlessly clean but it had a handbasin the size of a pudding bowl? and the shower was rubbish. It was a challenge to use, and the pressure was extremely poor.

10/10

Exceptional

13 Jun 2025

Diane

The Manager & staff, went above & beyond, ensuring we had a pleasant stay. Excellent customer service, we would definitely stay here again.

Leisure Friends

10/10

Exceptional

15 Aug 2024

Preetha

Thanks to Sure & Dave for being wonderful hosts. We enjoyed as a family and will definitely be coming back soon.
We enjoyed the lovely walk, great hot breakfast (Thanks to the chef) with excellent coffee too.
My boys loved their stay at Hawick :)
Special mention about Hospitality staff named ‘Fern’ for her lovely service.
Many thanks again.
Keep up the good work team xx

Leisure Family

8/10

Excellent

06 Jul 2024

Chris

As there was a wedding taking place we couldn’t have a bar meal. Not really an issue as we had a very nice Italian dinner at a restaurant on Hawick

Partner

10/10

Exceptional

20 Jun 2024

Pattie

Easy walking distance to Hawick, beautiful grounds, quiet, comfortable room and delicious breakfast.

Leisure Partner

10/10

Exceptional

01 Apr 2024

Carole

The hotel was a lovely old house restored to a high standard. Our room was very clean, spacious and functional, with a modern bathroom. Breakfast was very good. We really enjoyed our stay and would happily come back here.

Leisure Partner

10/10

Exceptional

17 Nov 2023

Verified traveler

The staff were lovely the room was so comfortable. At breakfast the chef offered to make you anything you wanted and was super friendly. Would definitely recommend. I have stayed here twice now

Business

10/10

Exceptional

21 Sep 2023

Marg

Loved the setting and History of the Hotel. Breakfast was great.

Leisure Friends

8/10

Excellent

14 Sep 2023

Andrew

Room excellent but room 2 saw next door and their bathroom was across the corridor entrance to our room so we could hear their door being opened during the night. Disturbing!

Leisure Partner

6/10

Pleasant

26 Aug 2023

Doreen

Had a lovely big Lodge, but there wasn’t a mirror in the bedroom only a small handheld makeup mirror in bathroom and a mirror over the bathroom sink, no where to dry hair or straighten hair. Lodge was a great size but lacked finishing touches, a chair would have been nice to sit on and a dressing table.
Long driveway was pitch black no lights at all to help you find your way to the hotel in the evenings we had to find our way by torch app on phone. Not safe. The young ladies waiting on in breakfast room were very pleasant and friendly.

Leisure Partner

10/10

Exceptional

25 Aug 2023

Carlos

Comfy place to stay

We stay one night. The house is located in a quiet place just a short distance from down town. Bedroom and bath clean and comfortable. Breakfast okay. Good place to stay

Partner

10/10

Exceptional

01 Aug 2023

Richard

Excellent hotel

10/10

Exceptional

08 Jul 2023

Bonnie

Quite lovely home, peaceful grounds and very friendly and responsive staff.

Leisure Friends

8/10

Excellent

14 May 2023

john e

A well-restored historical small hotel.. Rooms tastefully decorated, however there are a few small issues that could be improved to make a more comfortable stay to elevate the experience. Room needed better situated electrical sockets anywhere near mirror for hairdryer use. Bath towels were too small. Bedside lamp shades not attached to base and fell off.
A rather luke-warm welcome on arrival was disappointing.

Partner

10/10

Exceptional

10 Apr 2023

Kaitlin

My partner and I loved our stay here. Everyone was friendly and generous, the room was lovely, the grounds were beautiful, and everything felt so Scottish.

Leisure Partner

10/10

Exceptional

20 Mar 2023

KWOK WAI

Spacious room, excellent staff, fabulous breakfast served, reasonably priced. Definitely recommended

10/10

Exceptional

05 Feb 2023

Stephen

Very comfortable stay

Great stay. Very comfortable hotel, with a great lounge to relax in. Well cooked breakfast.

Partner

8/10

Excellent

24 Sep 2022

Verified traveler

Mini trip

Very clean and owners could not do enough to make the stay pleasant. The room needed more storage for clothes
No drawers.

Partner

8/10

Excellent

20 Sep 2022

Verified traveler

An evening in Hawick

When we arrived at the Hotel, the half dozen or so parking places were used, so we had to park around the back of the hotel.
I went in to pay and l was met by a brisk \"Can l help you?\" The middle aged Gent dealt with my paperwork, whilst l went out to get my hand bag. I went back in to pay and asked if we could book dinner at the Restaurant, (which was mentioned in the Hotels.com blurb) which was replied to with a disappointing reply that we couldn't book dinner as it wasn't available and that we should head on into the town centre to find food. I was a bit annoyed at this, as we had paid the price for this Hotel, believing, that we should have been able to relax and have dinner at a Hotel of this calibre, especially when the Restaurant was listed in the Hotel's amenities.
Our room was spacious and the bed was very comfortable. The en-suite bathroom was adequate, although l was unable to use the shower as it involved climbing into the bath first!
The breakfast the following day, had several choices available with the usual jars of jam, honey, marmalade etc. and a selection of cooked items from a menu. Toast, tea/coffee were also served to the table.

Partner

8/10

Excellent

13 Aug 2022

Verified traveler

Good apart from dogs

Comfortable room, clean bathroom, nice breakfast. Easy to get into Hawick. Minor downside was difficulty finding anyone to check in or out, neighbourhood dogs barking until 11pm, and other guests large dog being allowed in the upstairs room and landing so we discovered it right outside our room door when we opened it. Would probably stay again but the dog situation is a bit off putting- question of hygiene in bedrooms if they are allowed there

Partner

10/10

Exceptional

08 Aug 2022

Peter

Loved the cleanliness, the quiet location and ambience.

8/10

Excellent

23 Jul 2022

Verified traveler

A nice small, quaint and personal hotel

A lovely small and personal hotel with large and spacious room/ensuite. Breakfast was disappointing - a churlish waitress, a potato scone but no square sausage (a cooked breakfast in Scotland but not a Scottish cooked breakfast) - better cutlery and crockery would have been more fitting for Balcary House Hotel than the \"Diner\" style in use.
I would stop here again.

Business

10/10

Exceptional

27 Jun 2022

julien

Beautiful place, very quiet, very clean. Spacious room, very comfortable bed good breakfast. Would highly recommend this place.

Partner

10/10

Exceptional

30 Nov 2021

Mark

Hawick Jewel

Great overnight stay in a lovely house.
Would return without a doubt.

Partner

10/10

Exceptional

17 Aug 2021

Verified traveler

Very good

Leisure Partner

10/10

Exceptional

16 Jul 2021

Verified traveler

Really lovely hotel, great hosts and lovely room. Nice garden to sit and relax in. Food options were limited but it was the best toastie I've ever had. A real home away from home.

Business Self

10/10

Exceptional

14 Jul 2021

David

Good value hotel

Lovely hotel and the rooms were very nice. Loved the reception rooms.

Partner

10/10

Exceptional

17 May 2021

doug