Canad Inns Destination Centre Portage La Prairie

8/10

Excellent

13 May 2026

Linda

Services and cleanliness were great. Perhaps some art work on the walls of those interior pool rooms would brighten them up.

10/10

Exceptional

03 May 2026

Kenneth

the waterslide and hot tub were great

Partner

6/10

Pleasant

26 Apr 2026

Marian Lyka

Our stay at Canad Inns Portage la Prairie had some enjoyable moments, but several issues made the experience far less smooth than it should have been.

Check‑In:
Check‑in was supposed to be guaranteed at 4 PM according to their website, yet we still had to wait almost an hour because the room wasn’t ready. When I asked the front desk for an estimated time, she couldn’t give one. With staff using radios, you’d think getting an update from housekeeping would be simple, but that didn’t happen.

Room Amenities:
For a family, the in‑room supplies were very limited. Only two creamers for the coffee, and the shampoo, conditioner, and lotion were barely enough for one person, let alone multiple guests. It felt like everything was rationed.

Pool Area:
This was the most frustrating part. There were no towels available, and the phone in the pool area didn’t work to call the front desk. I even tried calling from my mobile, but the call was hung up on. A maintenance staff member said he would bring towels, but after waiting an hour, he never returned. This happened at night, which made it even more inconvenient.

Despite these issues, we still tried to enjoy our stay, but the number of service problems definitely took away from the experience. Canad Inns can do better, especially when they advertise certain standards that aren’t being met.

Family_with_children

8/10

Excellent

20 Apr 2026

Colette

It has all you could need; restaurants, pool, and entertainment (arm wrestling, archery, curling, VLTs) and all within the building.

Family_with_children

4/10

Poor

19 Apr 2026

terry

Room was not good, bed was old ,tv was blurry, toilet was wobbly, microwave didn't spin food, not a pleasant stay

Friends_and_family Family

6/10

Pleasant

19 Apr 2026

Ed

Typical mediocre Canadinns experience. Things are ok but just that. Long wait to check in, zero hospitality. Over priced for a dated hotel with no amenities.

Family_with_children

10/10

Exceptional

19 Apr 2026

MURRAY

the room was clean . the meals were great . it was quiet so we had a great sleep . i would recomend it to anyone

Partner

4/10

Poor

18 Apr 2026

amber

The room we booked was a queen with a pull out couch (for the kids). The bed was a double and the pull out was broken so four of us had to sleep in a double sized bed! When we brought up the broken things in the room, at check out, the list included the pull out, as well as the pool access room did not work when returning to the room, the lock on that door did not lock from inside, and the fan in the bathroom didn’t work. We were told those things were all on the maintenance list and that room shouldn’t have been occupied but that they were fully booked so they used it. Which I find rather unacceptable. The pool was busy but fun, however the carpeted balcony leading to the pool was disgusting my guess it was not ever cleaned and should be linoleum or tile but not carpet. Upon checkout I let the front desk know that in-front of the desk on the floor it appeared to be blood on the floor and was informed that a child dropped a candy apple “yesterday morning” why it was still not cleaned made me question how clean our rooms really were. I expected more from this hotel chain and price point.

Family_with_children

6/10

Pleasant

15 Apr 2026

colin

For the money, Not so bad. Wish there were better hotels in the area.. No coffee in the morning was a let down. What wrong with setting up a coffee center. Those doors to get into the building are not helpful when it comes to pulling n a suitcase rack

Partner

6/10

Pleasant

12 Apr 2026

Karen

Room was old and dated without even a picture hanging on the wall or a complimentary bottle of water in the fridge. The queen sized beds were the smallest queens we’ve seen, more like doubles. Definitely expected a bit more for the price.

Partner

6/10

Pleasant

07 Apr 2026

Lydia

All good friendly staff

8/10

Excellent

07 Apr 2026

Lydia

All good everyone friendly
Please send me receipt on night stay by email…
Thankd

10/10

Exceptional

07 Apr 2026

Colette

As always, the room was clean, the staff was friendly, the parking was convenient, and even though I do not have a pet, the pets present in the hotel were very well behaved.

Family_with_children

4/10

Poor

06 Apr 2026

Kenny

The pool is small and dirty. It was also contaminated with too much chlorine, which caused kids to get sick. People are drinking alcohol in the pool area and partying in the hallways. Room was too small and dirty barely fit two queen beds. For the cost of the room was not worth it.

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Lorna

Location was perfect. Nice pool and waterslide.

Family_with_children

6/10

Pleasant

31 Mar 2026

Ihor

Hot tub done work

10/10

Exceptional

29 Mar 2026

Gillian

Great stay. Friendly staff.

10/10

Exceptional

25 Mar 2026

Tara

One of the most accommodating hotels I have ever stayed at

Self

8/10

Excellent

21 Mar 2026

Grant

not high quality but satisfactory starting to show its age needs remodeling location is very good

Partner

8/10

Excellent

20 Mar 2026

Miranda

Clean, friendly staff and nice pool. Comfy beds and heater worked with fanz

Family_with_children

10/10

Exceptional

14 Mar 2026

Tanya

Took like 20 mins to check in … the lady serving us was having complications with her computer system

Family_with_children

8/10

Excellent

13 Mar 2026

Colleen

Room was spacious and clean. The hallway and room carpets do need to be changed. They are worn and dated making them appear dirty Never had the opportunity to use the pool facilities. Overall enjoyed my stay

Self

6/10

Pleasant

03 Mar 2026

Allison

The pool was what we were more interested in, pool was warm and mostly clean, the kiddie pool had quite a bit of little dirt in it. When we checked in the staff member actually was pretty rude, he was not pleasant to deal with at all. And we booked a suite room for 4 of us, with the pull out couch as a bed and there was no sheets in the pull out couch. My husband had to ask for a set at the counter and the gentlemen at the desk was a bit rude. But the room was overall clean.

8/10

Excellent

23 Feb 2026

Natalie

Restaurant service wasn’t amazing, and waited for pillow delivery a long time. Otherwise enjoyed the cleanliness, pool, the large lobby area, and how quiet the space was!

6/10

Pleasant

19 Feb 2026

Michael

The room was in good condition and clean. Our room was right off the pool and there was over 20 kids enjoying the pool which made it quite noisy. It was odd not having an actual window but a view of the pool. The bed felt small. The pillows were huge.

Partner

6/10

Pleasant

14 Feb 2026

Cherise

Room dates, carpets dirty, walls marked up, smells bad even after switched rooms, no breakfast included even paying $200 in depth of winter , pool facilities outdated but kids had fun , no washroom near pools , no signage where to stop cards on checkout, hard to find small garbage can in lobby recycling one is bigger , eyes burnt bad from chlorine and to top it off our 9 year old daughter threw up severely after breakfast in hotel 😟😢

Leisure Family

10/10

Exceptional

07 Feb 2026

Cynthia

Room was beautiful and easy to check in

Leisure Family

6/10

Pleasant

05 Feb 2026

Matt

It’s an older hotel. A bit dated. But my Room was clean and the team was very welcoming and helpful. Great location and lots of parking.
Pub is great👌

Leisure Self

6/10

Pleasant

02 Feb 2026

Devan

Room key didn't work on the poolside door, which didn't make us have the poolside benefits at all. The restaurant was slow and so was the tavern.

10/10

Exceptional

01 Feb 2026

Kelsey

Friendly staff, clean room. Bed was a bit soft for my liking. Very dim lighting in the room

6/10

Pleasant

26 Jan 2026

Natasha

Pillows are thick and hard, possibly suited to a large man. Mattresses are uncomfortable. Rooms are in need of renovations. Kids enjoyed the pool and the kids meals at the main restaurant. Staff was welcoming and helpful.

Leisure Family_with_children

10/10

Exceptional

20 Jan 2026

BENOIT

Nice room and great staff

Business Self

8/10

Excellent

18 Jan 2026

Arlene

Wonderful and very helpful staff!

Friends_and_family Family

8/10

Excellent

09 Jan 2026

Sandra

Cups were dirty, and no drain in bathroom, so water leaked out of shower and got water on the rug in hallway!

2/10

Poor

03 Jan 2026

Rheal

The staff wasn’t friendly. They let people and children scream

10/10

Exceptional

02 Jan 2026

Kylie

Everything.

10/10

Exceptional

02 Jan 2026

Kylie

very nice, clean and got stuf when needed. staff acted fast.

10/10

Exceptional

27 Dec 2025

Inez

yes the staff were very friendly and helpful

Leisure Family

8/10

Excellent

23 Dec 2025

Steve

Front desk staff was great at check in. Very friendly and helpful. Having Tavern United attached was a bonus.

Leisure Family

6/10

Pleasant

22 Dec 2025

Jody

Room flooded first night not sure why came and cleaned it up, couldn’t switch rooms as they were fully booked

8/10

Excellent

06 Dec 2025

Megan

Kids really enjoyed the pool.

8/10

Excellent

04 Dec 2025

Tracy

Amenities are always great but just a little disappointed that the Aaltos restaurant was closed during our stay. Room was clean but the bed could have been a little more comfortable. Overall we had a great stay!!

Leisure Family

10/10

Exceptional

01 Dec 2025

william

Clean room and very friendly staff

Leisure Self

10/10

Exceptional

26 Nov 2025

John

Great place clean great food fun bar

Business

10/10

Exceptional

22 Nov 2025

ANTONIO JOSE

We arrive there quite late.
Night stuff where was super kind.
Rooms were clean.
The only thing I wasn’t impressed about is that their lounge closes at 12 well everybody is open till two or three in the morning.

Leisure Partner

8/10

Excellent

18 Nov 2025

Sandy

Great value for price. Staff were friendly. Rooms were clean and comfortable.

Leisure Family

6/10

Pleasant

17 Nov 2025

Jared

The room was clean. The staff were helpful. The room was super hot and took a while to come back to normal room temp. The bathroom fan sounded like an airplane.

Leisure Family

10/10

Exceptional

17 Nov 2025

Adrian

Easy accessible, friendly staff… $4.99 breakfast the next morning. Fantastic

Leisure Family

4/10

Poor

13 Nov 2025

Matthew

Overall the place was fun but not clean. We had an old coffee pod in the coffee machine. There as a pile of someone’s used fake nails in the pool area. We spent two days there and no one cleaned them up. The water park area was fun but it was hard to trust things are cleaned well.

Business

10/10

Exceptional

10 Nov 2025

Sheryl

Excellent

10/10

Exceptional

08 Nov 2025

Deanne

Great staff

Leisure Family

8/10

Excellent

07 Nov 2025

Brandyn

Room wasn’t cosy but bar and pool was nice

10/10

Exceptional

01 Nov 2025

Brian

nice place

Leisure

10/10

Exceptional

31 Oct 2025

Roberta

Great Stay

Area is great. The buffet in the restaurant was so delicious. Staff very friendly and helpful

Friends_and_family Family

4/10

Poor

28 Oct 2025

Gertrud

None of the room had window. There was barely enough room for our cot. The pool was very underwhelming. The only good part was the buffet at the restaurant that is located in the hotel.

Leisure Family

8/10

Excellent

20 Oct 2025

Svitlana

We only didn't find how to control temperature in the room.

Leisure Partner

10/10

Exceptional

19 Oct 2025

William

All the choices of beer I’d want . Beer store next door. Room clean. Staff polite, clean cute and spoke clear English

Leisure Self

10/10

Exceptional

18 Oct 2025

Pam

It was quite and staff was nice

Leisure Self

10/10

Exceptional

15 Oct 2025

Sharon

Very clean, comfortable room. Staff were quick to respond to requests.

Leisure Partner

8/10

Excellent

05 Oct 2025

James

Facilities were fantastic. Bed too soft, needs more coffee etc in the room.

Leisure Family

6/10

Pleasant

05 Oct 2025

Joyce Anne

Room is smelly when we first come in. Had to spray it with disinfectant to get rid of it. Customer service was good. Wish we had a better experience in the room.

6/10

Pleasant

28 Sep 2025

Benoit

The only down part was both the sink and the tub was clogged the dirty water drained poorly and very slowly. Staff at checked out was advise of the situation.

Leisure Friends

8/10

Excellent

27 Sep 2025

Dylan

It was ok

Leisure Partner

6/10

Pleasant

25 Sep 2025

Shane

Beds are in need of replacing. . Uncomfortable. Had to sleep on the sofa bed. Better, but not by much

Family

8/10

Excellent

25 Sep 2025

Roberta

The food from the rrstaurant in the evening was absolutely disgusting. The mozza sticks appeared ti have been deepfried numerous times and left to go cold.
The riom we had however, was absolutely amazing, very large and clean.

Leisure Family_with_children

8/10

Excellent

23 Sep 2025

Philip

Good location and staff helpful

2/10

Poor

21 Sep 2025

Andrea

The room was dingy, two of the ice machines were broken. There were fruit flies in our room and the security guard in the kevlar vest was sleeping on a couch snoring … just craziness

Leisure Family

6/10

Pleasant

21 Sep 2025

Marshall

Was not pleased with the check in, would not retry to enter my visa info just keep telling me my card was no good.

Leisure Family

2/10

Poor

20 Sep 2025

Walter

Time to clean up

Business_and_leisure Friends

10/10

Exceptional

16 Sep 2025

Wendy

Super friendly staff, nice clean areas restaurant on site and close to big box shopping

Leisure Partner

10/10

Exceptional

16 Sep 2025

Grant

Clean room
Staff were obliging
Quiet location
Restraunt staff were excellent

8/10

Excellent

15 Sep 2025

jesse

Lots of evacuees with loud kids that left a mess

Business

10/10

Exceptional

14 Sep 2025

David

Handy place to stay when on a work trip

Business Family

8/10

Excellent

14 Sep 2025

Eric

Great!

Leisure Self

8/10

Excellent

13 Sep 2025

Joss

Friendly staff and very good restaurant

Leisure Partner

10/10

Exceptional

13 Sep 2025

Debby

I liked everything about our stay

Leisure Partner

10/10

Exceptional

13 Sep 2025

Suzanne

It was affordable

2/10

Poor

12 Sep 2025

Cherise

Floor dirty beside night stand , room was not updated old and uncomfortable to stay in. Toilet didn’t flush properly either

Leisure Family

10/10

Exceptional

10 Sep 2025

Donna

Bar and restaurant on site.

Leisure Partner

8/10

Excellent

08 Sep 2025

Audra

Windows looked into the lobby

8/10

Excellent

07 Sep 2025

Nick

Very good Canadian spot. I bit dated but very well maintained. The staff is great and accommodating! Great value for the money! The in-house restaurant is very good, staff is amazing, and well priced!

Leisure Partner

10/10

Exceptional

07 Sep 2025

Cheryl

Clean and quiet

10/10

Exceptional

05 Sep 2025

Bob

Clean rooms with comfortable beds! Very convenient with sports bar/restaurant!

Leisure Partner

10/10

Exceptional

05 Sep 2025

shelley

After a long day of travelling with 2 little kids, the hotel was very kid friendly and they burnedboff energy playing and swimming

10/10

Exceptional

01 Sep 2025

Maninder Singh

⭐️⭐️⭐️⭐️⭐️

2/10

Poor

01 Sep 2025

Maureen

- toilet not working, had to fix it ourselves
- shower temperature varies roughly 20 degrees, shower panels loose, tub spout vent falling off the wall
- carpets stained throughout hallways and room
- chlorine overuse in the pool to the point where it hurts your eyes and lungs
- lack of lighting in room and setup made no sense, example: TV was perpendicular to the bed
- A/C was set to 21 degrees and when we returned to the room the temperature was about 15 degrees
- didn't get much sleep, due to fights in the hallway and constant slamming doors and partying that was not monitored by hotel staff
- elevator was out of service

Leisure Partner

10/10

Exceptional

01 Sep 2025

Brenda

Parking excellent
Staff friendly

Leisure Partner

10/10

Exceptional

31 Aug 2025

Jen

Very large, inviting foyer. Love the vibe.

6/10

Pleasant

24 Aug 2025

Linda

It is adequate. Requires some upgrades.

Leisure Partner

10/10

Exceptional

22 Aug 2025

Jana

Clean rooms, pleasant and friendly staff..
Slightly dated
Clean property

6/10

Pleasant

20 Aug 2025

Joel

Yes the location was good, with access to lots of conveniences around.
The hotel has a large open lobby, with a unique appearance, but is incredibly dated. Definitely takes you back in time to an early 90s era.
Lorraine was working the front desk, and she was very welcoming.
We noticed a person with a dog exiting the hotel when we arrived. We were unaware it was a pet friendly hotel. Our daughter is deathly allergic to dogs, and so we now had to tread cautiously. When i explained this to the front desk, she was honest and disclosed that even though we will be put in a non pet friendly room, there was no guarantee that an animal had not been in there.
When pet rooms are full, they do not turn away more people with pets, they simply offer them non pet friendly rooms. This is truly a huge inconvenience, because there is no guarantee housekeeping does a thorough clean.
Walking down the hallway to our room, you can't help notice the incredibly stained carpets. Probably haven't been changed in 30+ years. It will make you think twice about walking around your personal room barefoot.
Our room was a basic hotel room and dated. It didn't smell bad, it just had that dated smell. Like it had lived through a lot.
Our beds were surprisingly comfortable. We all had a great sleep, so that was a huge perk.
The swimming pool area, was truly one of a kind. I wasnt convinced it was cleaned regularly, but it has a pool/waterslide/splash pool/hottub.
Good Breakfast at the restaurant

Leisure Family_with_children

10/10

Exceptional

19 Aug 2025

Randell

Great on all accounts

Leisure Partner

10/10

Exceptional

18 Aug 2025

Patricia

I really liked the friendly lady who checked us in. And then she called into the room to ask if everything was OK.

Leisure Partner

10/10

Exceptional

15 Aug 2025

Rachel

Loved our stay

Leisure Family

6/10

Pleasant

15 Aug 2025

Christina

The pool was unsafe in its levels of chlorine. The air next to the water is extremely difficult to breathe. All of our children were coughing the first night and saying it was difficult to breathe. We weren’t sure if it was just having been to another pool earlier in the day so we swam again the next morning and experienced the same thing. As soon as we entered the water we were coughing and our lungs were hurting. I mentioned it to the desk and was brushed off with “it’s controlled by computer” but I don’t think the levels in the water are causing the issue. It’s the amount of chlorine sitting in the air, so they likely have an issue with their ventilation system. I tried to contact the manager to give them a polite heads up, but the email the front desk gave me bounced back.

Leisure Family_with_children

8/10

Excellent

12 Aug 2025

Elov

Nice facility.

Leisure Partner

6/10

Pleasant

11 Aug 2025

Mike

Dirty halls decent rooms

Hallways were strewn with garbage and parts of the hallway floors were wet. Actual room was ok enough but the first impression was not the best. I think the have a lot of wildfire evacuation people staying there bored and anxious.

Friends_and_family Family

10/10

Exceptional

10 Aug 2025

Corrine

Comfortable large lobby, clean, quiet room. Friendly helpful staff

Leisure Family

10/10

Exceptional

06 Aug 2025

CRISETTE

very nice place

8/10

Excellent

03 Aug 2025

Henri

The property has a very nice lobby. Clean and appealing but once through the doors to the hallway going to our room, it was filthy to the point of disgusting. Carpet was filthy with stains that could be blood.

Leisure Family