The Angler Ascend Hotel Collection

6/10

Pleasant

21 Jul 2026

James

Smelled like gas in the lobby. The bathroom door was crooked and would not close all the way. Room was just large enough for a bed. Restaurants wasn't open for, or only open for breakfast. will not be staying again

Friends_and_family Family

8/10

Excellent

20 Jul 2026

Jesus

Overall a better experience than the last stay. Room ac worked well, staff was friendlier, and breakfast was good. Elevator hesitates a bit when starting of but works ok. Will use them again for another stay.

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Lori and Bobby

Very nice

Family

8/10

Excellent

12 Jul 2026

Imran

No swimming pool was there. Breakfast was excellent
Room was decent
Staff friendly

Self

4/10

Poor

05 Jul 2026

Guadalupe Del Carmen

The hotel just reopened so the amenities were close (the bar) the key didn’t work so I had to go back and a few times to the front desk
The person next door was loud all night and they knew who we were talking about but couldn’t do nothing about it

Family_with_children

6/10

Pleasant

05 Jul 2026

Jesus

The room was clean but the AC leaked water both days even after maintenance allegedly repaired it. The halls were dirty, and majority of the staff was unfriendedly
The main phone line was out of order, but the check in clerk was helpful and friendly. The location is good and the breakfast was good but the onsight bar and grill is closed and was not mentioned in the advertisement.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Gerrie

Breakfast was very good especially the day they had bacon.

Family

10/10

Exceptional

29 Jun 2026

Thomas

The rooms were to quality with high the amenities including blackout shades. Breakfast was great with eggs, bacon and hash browns. Highly recommend.

Self

4/10

Poor

28 Jun 2026

Michele

The morning I was scheduled to check out but reserved an extra night, the front desk at breakfast told me I had to leave because I had a dog. When I checked in two nights ago, the front desk was well aware I had a puppy.

Pet

8/10

Excellent

15 Jun 2026

Annamarie

Staff Marina was excellent at check in. Gave good info on all my questions. Excellent customer service at both check in and check out

Partner

10/10

Exceptional

07 Jun 2026

Brendon

Newly renovated rooms, with comfortable beds!

Self

6/10

Pleasant

28 May 2026

Juan Antonio

Staff are very nice. Property just ok

Friends_and_family Family

10/10

Exceptional

27 May 2026

Velma

Excellent Staff and room. I shall stay again

Family_with_children

10/10

Exceptional

27 May 2026

Velma

I love the staff. I have limited mobility. The breakfast was excellent and free.

Family_with_children

6/10

Pleasant

13 May 2026

Debra

The ac worked great.. The room stayed cold. However the room was dusty and had not been swept. The night shade didn’t work. I didn’t call the front desk to have the items fixed because we got in late. The carpet in the hall had not been vacuumed. The bed was soft and clean. The bathroom door wouldn’t close because a piece of the door was broken. Not sure I would stay again.

Family_with_children

10/10

Exceptional

02 May 2026

CARRIE

Nice clean great breakfast

Partner

6/10

Pleasant

25 Apr 2026

Dominique

Not an ideal stay. The front desk agent was rude and dry. The property inside smelled like raw sewage. And the room was not clean

Family_with_children

8/10

Excellent

12 Apr 2026

heather

Excellent. Breakfast was PHENOMENAL!!! No words to describe it. Only complaint is shower door and fire alarm going off twice at night. Everything else was superb!!

Family

8/10

Excellent

10 Apr 2026

Aaron

It was clean just no coffee maker in room or any drawers for items but the breakfast and staff were awesome would stay again.

Friends

4/10

Poor

29 Mar 2026

Doug

The room was clean. But the facility smelled like natural gas in the hallways, fire alarms randomly went off randomly at 5:30-6:30 am, bar and restaurant were closed on a Saturday night. Rooms were clean, and a nice little breakfast. I realize not much to choose from in Livingston, but the smell and safety concern (as well as lack of sleep) with the fire alarms is a concern.

Family

2/10

Poor

29 Mar 2026

ruby

when I arrived to check in, they informed me that they didn't have any rooms available!!!! I told them how is that possible the said that there had been a mistake but how if I already had my reservation and has been paid in full and in advance with Expedia !!!!! I told them how is that possible if I look right now on Expedia it says that there are still rooms available she insisted that there is a mistake .... I was furious because all other hotels where booked we ended up sleeping outside a gas station in the middle of nowhere ...

Partner

2/10

Poor

15 Mar 2026

Kimberley Joan

I prepaid a 2-night stay however when I arrived I was informed that the elevator was out of order and I would have to climb the stairs. I explained that my aunt was disabled and could not climb stairs. They told me that there were no rooms on the first floor available and could not help me. They also told me that the elevator had been out of order for a few weeks. I also overheard the staff talking about running out of coffee for breakfast. Needless to say that I will not ever stay here. Hopefully Expedia refunds me because I had To go to the Angler Hotel across the highway (which i highly recommend)

Family

4/10

Poor

12 Mar 2026

Tara

There were lots of ladybugs, both dead and alive, on the floors and walls of the room as well as in the shower. The AC unit was too large for the room making it act as a dehumidifier instead of colling the room. The bed was definitely not Queen sized as advertised.
Chose the hotel because it was one of Choice Hotel's Ascend hotels. We had higher expectations.

2/10

Poor

07 Mar 2026

Jeremy

Staff was very friendly. But, first room had dead bugs in the floor, and looked like someone had just left it. Second room I was moved the was filthy, including a pubic hair covered shower.

10/10

Exceptional

03 Mar 2026

Jameka

The only complaint I had was that the water was not hot to take a shower

Friends_and_family Friends

6/10

Pleasant

23 Feb 2026

MICHELLE

Could not take a shower because water was cold.

Friends_and_family Friends

10/10

Exceptional

19 Feb 2026

Lori

Staff very courteous, very clean comfortable room, will be staying here again on future trips!!!

2/10

Poor

16 Feb 2026

Cody

After driving 17hrs I wanted nothing more then to reach this hotel and be able to rest.
But as I walked through the door I was hit with a massive smell of natural gas.
I checked in and tried to get my wife and newborn upstairs and get some rest. But the smell reached the second floor where our room was my wife and son fell asleep but I couldn’t shake this smell of gas. After looking to see if any other guest have had the same experience I was found guest and staff have been complaining about this and may other health code violations posting pictures and other evidence.
I was in the room for 1hr and decided this wasn’t safe fo my family or myself and went to check out
The lady at the front desk “Hayley” said she wasn’t surprised to hear these things and that she has been getting calls about the hotel not paying bills and vendors. They refused to refund me so I just left. Worried about other guest I called the fire department and they said the gas alarm goes off every few days and happened to just go off as well before I called but he told me the manager just says it’s a faulty sensor and they never go on site.
The owner is also aware that there is black mold issues throughout the hotel and ignores from what staff have said

Business Family_with_children

10/10

Exceptional

16 Feb 2026

Daniel

Nice hotel and reasonably priced

8/10

Excellent

15 Feb 2026

LAURIE

The room was good, no coffee maker but the coffee served and breakfast downstairs were great. We were disappointed that the bar was not actually open at all and wouldnt be. The staff was wonderful!

Business_and_leisure Family

4/10

Poor

18 Jan 2026

Juan

Upon entering, we were immediately met with a strong smell of natural gas. When my husband raised the concern at the front desk, the staff member dismissed it, saying he didn’t notice anything. Later that night, around 3 a.m., the alarms went off, which the front desk attributed to a faulty sensor and offered an apology. In addition to these safety concerns, the shower had extremely poor water pressure—little more than a trickle—making it uncomfortable to use.

2/10

Poor

08 Jan 2026

Denise

Staff was great, the hotel itself needs some major attention.

Business Family_with_children

8/10

Excellent

01 Jan 2026

Rocio

The lady checking in was very sweet and had good customer service. The only complaint we had was that the room next to us the alarm was going off for about 10 minutes and we called the front desk to let her know and she took care of it. Other than the alarm waking us up at 3AM, the rooms were very clean.

Leisure Family

10/10

Exceptional

21 Dec 2025

Yolanda

Yes no free breakfast is the only bad thing

Leisure Family

10/10

Exceptional

18 Dec 2025

Frank

Friendly staff, room was clean and roomy.

Friends_and_family Family

10/10

Exceptional

11 Dec 2025

Byron

Bat and restaurant were fantastic!

10/10

Exceptional

07 Dec 2025

Page

Very clean and well maintained. The front desk staff were professional and friendly. Will stay here again.

Leisure Family

6/10

Pleasant

29 Nov 2025

Melinda

Amenities

10/10

Exceptional

20 Nov 2025

Andrea

Beautiful hotel, super clean, wonderfully friendly and helpful staff.

Leisure Self

10/10

Exceptional

20 Nov 2025

Tina

Clean room, staff & access to various locations within the area.

Business

10/10

Exceptional

18 Nov 2025

STEVE

Yes
Cozy Place!

Leisure Partner

6/10

Pleasant

13 Oct 2025

Clifford

It was an okay stay, however on the first night we were frantically awakened by the fire alarm at 6:00am, then again at 10:00am. We were told that the facility is in the process of changing ownership and that several issues are being left unresolved as a result. We were unaware and surprised that the rooms do not have drawers for clothing, our toilet was unstable and needs to be secured to the floor, the bar was inadequately stocked, the bar tender was unskilled, but a nice young man, he tried. The head cook was very nice, helpful & inviting. Also I had to kill a rather large cockroach on the bathroom wall. Overall the staff was nice and helpful, no issue there, however the place needs a lot of attention, and that starts from the TOP! There are more things I can mention but I’m running out of character space. With all the issues I’m speaking of and also NOT mentioning in this review, there was no discussion of price adjustment, we still paid the asking rate, and we did not receive equal accommodations. One last thing, my wife wanted to use the exercise room, but it was being used as a storage space. Again, the staff tried, but they’re only working with what they have. Ownership/Management needs to do better and step up!! This was my 2nd stay at this location, Oct 2024 and this year. My wife, son and I were in town for our yearly family reunion, and we are considering staying elsewhere in 2026 if these conditions are not corrected.
I welcome a response to this review.

Friends_and_family Family

10/10

Exceptional

09 Oct 2025

Brandon

Very clean and quiet place to stay.

10/10

Exceptional

06 Oct 2025

MARSELA

clean room, friendly staff.
only negative was no breakfast available, but not a deal breaker.

Leisure Partner

8/10

Excellent

04 Oct 2025

Jamie

All staff we encountered were very nice and pleasant. The stay was good. Our only issue was dinning at the inside restaurant breakfast. Food was not good. We sent it all back. Staff was very nice about it.

Leisure Partner

6/10

Pleasant

04 Oct 2025

Steve

Bed was not made-one side of room was not swept-not bag in one of trash can-desk clerk was great-air conditioner was good-bar did not have good service for breakfast and out of many choices for drinks at night

Partner

2/10

Poor

23 Sep 2025

Pushpa

Disappointed

Roach in bathroom
Room was dirty
Smelled of gas

Business

10/10

Exceptional

19 Sep 2025

TRAVIS

Very nice motel. Clean and friendly staff

Leisure Partner

6/10

Pleasant

12 Sep 2025

Dale

Fire alarm went off at various times at night.
Room was not ready, but staff were very welcoming and helpful.

4/10

Poor

22 Aug 2025

Verified traveler

Disappointments of Hotel Angler

This is the third try in your hotel.
The grounds are unkept.
Fire alarm went off twice for no reason.
There is no decor in rooms to make it feel homey.
One chair in room with beds
Second time we were unable to get into rooms due to key issues so had to wait for access to rooms
There are no amenities in rooms except refrig. (coffee maker, microwave, etc. are not in rooms)
Enter Doors on sides of building did not close so easy for someone to come in and get on elevator without hotel knowing. Not very safe.

Friends_and_family Family