Boutique Hotel Xym Pyeongtaek

South Korea , Pyeongtaek
PYEONGTAEK, 13 31 Doiryutong Gil
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20 reviews shown

2/10

Poor

17 Dec 2025

John

1. They don't have a check in time posted until you've paid for the hotel.
2. I agree I booked the hotel at night but normally there's always someone in reception to answer phone or messages. I found out check in time was going to be at 5 pm and I was going to get there at 9am latest since I was traveling at night. I messaged the hotel did not get a response.
3. I called them in the morning at 7am to see if I can check in early at the same time I find out I have an extra room reservation that I sure didn't make (my expidia app did glitch during the payment and shut off maybe that can be a reason who knows) the person answered the phone and said call back when manager is back.
4. By the time managers comes you can't too late to cancel the reservation. (I bet the rooms were not even ready by then) but still they can't cancel it
5. I asked for any other options? Nothing. A good hospitality would be to at least partial refund or maybe an extra stay on one room and cancel the other they didn't even try.
it's convenient for them to say wait for manager to make any adjustment and when the managers there it's tool late to make any adjustment. I guess that's just a money grab play book they play and call it a policy

4/10

Poor

20 Oct 2025

Brittany Cheyenne

When I arrive, there was nothing really around this hotel. Also felt unsafe as I had a corner room and the entire night the emergency or exit door was wide open to where anybody could come into the halls without being a guest. Also very limited transportation. It took me about an hour and a half to get a taxi to agree to come pick me up.

Leisure Self

8/10

Excellent

11 Sep 2024

LaCoria

Party room is exactly how it looks, once in the room youll see a few imperfections like the balcony area isnt for use. Other than that its lit

Leisure Friends

10/10

Exceptional

20 Apr 2024

Pria

Awesome & clean

Leisure Partner

10/10

Exceptional

20 Apr 2024

Pria

Very Clean & spacious suites. staff is always great!

Leisure Partner

4/10

Poor

20 Apr 2024

Youngrang

비추천입니다. 욕실에 문이 없어서 그냥 오픈이라 사용할 수가 없습니다.
욕실 셍크대도 밖으로 나와있어서 불편합니다. 프라이버시가 없는 호텔 아무데도 길 수 없는 위치라 비추천입니다

Friends_and_family Family

10/10

Exceptional

17 Feb 2024

Pria

clean and quiet!

Leisure Partner

10/10

Exceptional

24 Sep 2023

James

Just an awesome place to stay very good service and excellent staff.

Partner

10/10

Exceptional

16 Jun 2021

TANESHIA

I would definitely stay again

Nice soundproof room with a comfortable bed and large shower. There is a laptop in the room for your use as well as a flat iron, I thought that was nice.

I would definitely stay again.

Self

10/10

Exceptional

06 May 2021

Verified traveler

Quiet, comfortable.

Leisure Friends

10/10

Exceptional

12 Jan 2019

Danielle

Worth the stay

Great room, staff was fantastic and accommodations fabulous; downfall location is isolated with no restaurants or convenience store near but drinks, cookies, crackers and ramen was free at hotel.

Family

6/10

Pleasant

30 Apr 2018

Verified traveler

Nice hotel, but terrible location.

Good hotel but terrible location. None of the cab drivers knew where to find the hotel, and you need to take a taxi everywhere you go because the hotel is in the middle of an industrial park. Its about a 15 min cab ride (8,000 - 10,000 won) to most nearby places. For some reason also the room was always hot (85 F), even with the windows open. The AC either wasn't turned on or didn't work, so some nights I woke up in sweat.

10/10

Exceptional

17 Feb 2026

Youngsu

건물을 지은지 오래지 않아서 객실이 깨끗하고 직원도 친절하고 편의시설도 좋았습니다.

Friends_and_family Family

10/10

Exceptional

09 Jan 2026

KIM

좋습니다

10/10