Crystal Resort Dickwella

Sri Lanka , Hikkaduwa
DICKWELLA, Pehebiya Rd
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44 reviews shown

10/10

Exceptional

21 Dec 2025

Chrishanthi

Worth for the money!

10/10

Exceptional

20 Dec 2025

Thiwanka

Highly Recommending this hotel .Great value for money
room was comfortable with efficient airconditioner and very clean. good manager,The bathroom is very clean and had everything you needed including

We have stayed here before and would definitely stay again .I would have no hesitation ,we are happy.

Leisure Family

4/10

Poor

19 Dec 2025

Annie

Would not recommend staying here at all. There was such a weird vibe at the hotel with the staff. The rooms are extremely dirty - and have a horrible drain smell. When asked if we wanted our room cleaned they said we would have to be there to use our key as they don’t accept responsibility for staff going in without you being present. This gave us issues about leaving anything at any time. Further, every morning the staff downstairs blast their music from 8am to the point you can’t hear your own conversations. Overall really poor experience.

Partner

10/10

Exceptional

15 Dec 2025

Thiwanka

Highly recommended 、fantastic sea views room, The room is clean .great shower & bathtub、.air conditioner is very good.
Beatiful hotel with amazing pool. Very clean ,excellent food at the breakfast、

Leisure Family

10/10

Exceptional

09 Dec 2025

karl

Highly recommended ,excellent place to stay 、very Good sea view 、Room is big and very clean、It is a very safe place. very comfortable and nice sea view of the beach from the rooms.brekfast very Good. everything perfect、we definitely come again.

Leisure Family

2/10

Poor

07 Dec 2025

Krzysztof

Deceiving photos showing the property as being at the beach front, In fact there is a very busy road in front and you step straight on it through the gates (not the gated walkway but car’s gate). This place should never be called a resort it is a 2 star hotel at best. All toilets are very smelly and the family suite only has on a/c for 2 sizeable and very dated rooms. Avoid unless desperate and no other properties are available in the area.

Leisure Family

10/10

Exceptional

01 Dec 2025

paul

Location

Leisure Self

10/10

Exceptional

26 Oct 2025

marin

Great value for money
highly recommend
The room was comfortable with efficient airconditioner 、hot water ,bathtub,pool,24 hours security guard,Room very clean. The bathroom was spotlessly clean and had everything you needed including a good shower.breakfast very good,

We have stayed here before and would definitely stay again .I would have no hesitation in recommending this Resort

Leisure Family

4/10

Poor

21 Oct 2025

Tina

It felt like no one had stayed in this hotel for years and we were the only guests. There were SO many bugs and it was just a very weird experience. We left 2 days early.

Leisure Family

8/10

Excellent

26 Mar 2025

Tia

Amazing location right on Dikwella Beach

Killer location, and a perfectly nice, if basic, hotel right on Dikwella Beach. Clean, comfortable, and unfussy rooms, most with views of the ocean, which is just across the street. Not much in the way of a restaurant, but plenty of local options right on its doorstep. Lovely pool. Nice staff, if a little absentee. So-so WiFi.

Self

8/10

Excellent

19 Feb 2025

cliff

property was very good room was spacious clean would have been perfect if it had a safe

10/10

Exceptional

30 Oct 2024

Marina

Highly recommended 、
Lovely place to stay.Room is very clean.great Resort.
superb food and wonderful sea view location , Breakfast nice. fruit plate for breakfast very nice、breakfast Mango fresh juice so delicious 、Nice pool good airconditioner ,nice hot water bath tub . great staff ,Really enjoyed it 、we are come again

Leisure Family

10/10

Exceptional

27 Jan 2024

hatrik

Good Resort ,Clean seaview room. perfect,
hot water, airconditioner excellent, nice pool,good breakfast
we will enjoyed.

Leisure Family

10/10

Exceptional

19 Jan 2024

marina

Suberb sea view room, clean property & very clean room .Good stay,Goodfood. sea view rooms with balcony. nice pool,Good staff,Good stay. we are highly recommend this resort.

Leisure Family

2/10

Poor

12 Jan 2024

Christopher

DO NOT STAY HERE

Appalling service from staff. I confirmed that I wished to stay another night and was told the price and it was no problem. I tried to pay but was told to pay at checkout. Then in the morning they refused this saying as I had not paid yet they did not need to honour this. Ants all through the room and dirty sheets!

Self

8/10

Excellent

03 Jan 2020

Brian

Nice pool / ocean view / great location

Nice pool and front property area with balcony / ocean view rooms. A bit antiquated however excellent family style service.

Partner

8/10

Excellent

13 Apr 2019

Verified traveler

Great location with a beautiful view and lovely swimming beach across the road from the resort. Highly recommended the upgrade to the superior suite.

Leisure Family

8/10

Excellent

11 Apr 2019

Verified traveler

Great location. Loved the superior suite. Air conditioning worked well and nice to have a big room with 2 beds

Leisure Family

4/10

Poor

07 Mar 2019

Verified traveler

Very Disappointed!!

This hotel has a lot going for it but under current management it definitely won’t succeed.
The manager just walks around, never actually doing anything & if asked something never really knew the answer
It has a lovely looking bathroom but the water pressure is so bad it took almost an hour to half full the bath......then I gave up.
They advertise a “mini bar” there’s NO mini bar, there is a small fridge & tea & coffee making facilities. Actually I don’t recall the restaurant being licensed either.
The $6USD breakfast ( that you have to order on checkin) is a joke, 3 tiny chipolatas, 3 potato wedges, 2 small tomato slices, eggs didn’t even half full the plate. Did get toast & fruit but it’s an absolute rip off.
The pool closes at 7pm, there is a beach opposite which you can swim at all day but at dark ( when it’s still 30 plus degrees) you can only look at the pool because it’s closed.
The beach is right out the front of the hotel it’s a nice beach but there is a dirty, smelly patch of water on the sand ( drain?) that you have to walk past.
There are sun loungers on the beach outside the hotel ( but aren’t operated by the hotel) so you have to pay to use them) a hotel in this price range should provide them.
The internet is appalling, it took almost 3 hours on our arrival to get a connection & that kept dropping out.
Our entire stay was a complete disappointment.
After one night we walked 500m or so down the beach where we luckily found the “Madu Friendly Villa “

Partner

10/10

Exceptional

24 Nov 2018

Laura

This hotel was perfectly located for our little family. Our pleasant room looked out over the swimming pool and across the dirt track to the beautiful beach at Dickwella. It was just a 1km walk from the stunning Hiriketiya beach where we spent much of our holiday learning to surf and chilling out. It's a short stroll into Dickwella and a little wander along the beach or through town brings you to the bustling Saturday market which we loved. The hotel staff were incredibly friendly - our 8-year-old loved them - every one of them made him feel like a VERY important guest. He also loved spotting ghekos and lizards in the hotel gardens, fruit bats at night and water monitor lizards on the beach. We went for room only, and found the hotel food was cheap and cheerful - we would have liked more authentic Sri Lankan options on the menu, but there is a wealth of amazing restaurants within walking distance in Hiriketiya. The hotel staff were happy to provide competitive rates for day trips and provide a driver at reasonable rates too. One slight downside is there was no bar on site, but again, the staff were so helpful and more than happy to nip up the road to buy in for us. Overall a brilliantly-located, small and friendly hotel with fantastic sea views and attentive staff.

10/10

Exceptional

13 Aug 2018

Verified traveler

The room and the bathroom big.
The pool is fun.
Breakfast is very good
Location is on the beach and the stuff very helpful.

10/10

Exceptional

22 Apr 2018

Verified traveler

Great hotel

Really good hotel, new with great staff. Good beach with safe swimming at the western end. Good pool

10/10

Exceptional

16 Apr 2018

Timothy H

Great hotel

Best hotel in the area. New hotel, clean, excellent staff, great pool and good food.
Very good value for money. Good beach.

10/10

Exceptional

16 Mar 2018

Sean

Epic location Ocean View

Amazing service, friendly staff, clean delux rooms. Perfect beach great pool, no beers until they get licensed. Overall a great place to rest up

Partner

10/10

Exceptional

28 Feb 2018

Verified traveler

A little gem in Dickwella

This a really lovely hotel. We booked for 3 night's but stayed for 7!!!

Partner

10/10

Exceptional

28 Feb 2018

Nicola

Our favourite in Sri Lanka

Fantastic new hotel with stunning views. The rooms are great, and have everything you need. The only small thing would have been a bit more cleaning of the room and bathroom and checking of things like toilet paper etc rather than keep having to ask for it. The pool area is lovely and we suggested to the owners to maybe get some cushions for the sunbeds. The food had only just started as we were leaving the hotel but what we did have was nice and as always here you get good service with a smile.
The beach is gorgeous and there are shops and restaurants all within walking distance. We would definitely stay here again if ever back in the area.

Partner

10/10

Exceptional

19 Feb 2018

Chris

Sri Lanka Oasis

The service was amazing and the hotel is right on the beach. It is down a quiet lane way off the main road which helps with a relaxing atmosphere.
For the price it is a great alternative to other expensive places around Dikwella.
The rooms are really nice and new and all balconies face the ocean.

Partner

6/10

Pleasant

26 Feb 2026

Laura Emilie

Sengetøjet var beskidt, så vi fik det skiftet to gange. Håndklæderne var beskidte. Der var ikke gjort ordentligt rent på værelset.

Partner

6/10

Pleasant

02 Feb 2026

peter

Heel vriendelijk personeel
Kamer is wat gedateerd maar prima, heerlijk balkon met uitzicht op zee.
Enige minpunt is douchen in het bad wat van te voren niet bekend gemaakt was en de laatste drie dagen geen warm water.

8/10

Excellent

16 Jan 2026

Lezan

Badrummet var inte så trevligt, ganska slitet, mycket insekter, nästan säker på att jag två mindre kackerlackor i badrummet. Men sovrummet var ganska fräscht. Läget var bra, nära hirikiteya och härligt med pool.

Friends_and_family Family

6/10

Pleasant

04 Jan 2026

Hans

Frukosten hade inte kylda frukter trots att jag sa till om det. Man kunde inte beställa vin utan bara öl vilket är ett minus. Personalen var trevliga men långsamma med att leverera handdukar vid incheckning, fick vänta 30 min på det.
Annars hade rummet AC och havsutsikt vilket uppskattades.

Self

2/10

Poor

03 Jan 2026

Shana

Worst hotel in Sri Lanka and we had a horrible experience there. Extremely dirty and the staff did nothing. They were laughing instead of acknowledging their mistake and apologising. Everything was dirty and especially the bathroom. No towels an asked us to wait for 2h if we Plugs did not work. Woke us up at 7am for no reason. Terrible experience and would not recommend it at all. want ed some.

Friends_and_family Friends

2/10

Poor

15 Feb 2025

serge

A Fuir

L'horreur a fuir. NUL😡😡. Cela fait 35 ans que je dors a l'hôtel pour le travail, et là c'est le pire.. Hôtel a l'abandon, aucun entretien. Nous avons eu un invasion de fourmis dans la SDB et dans le lit, odeur d'égout très fortes dans la SDB. Normal la pipe du WC fuit, il y a de l'eau qui sort de la pipe du WC. Quelques réparations on été faites au silicone autour de la pipe en plastique, et encore du silicone. Maintenant odeur d'égout+ odeur de silicone + odeur de désinfectant a fourmis, super pour dormir 😠 Des rous partout dans le carrelage, sale. Nous avons trouvé en rentrant dans la chambre des insectes morts un peu partout, ils sont venus nettoyer.. Les commums sont pitoyables, sales, des toiles d'araignées, toute est abîmé, vétusté. Personnes n'ose petit déjeuner ou manger a la salle principale. Mon drap Etat tâche de sang (mais propre). C'est serviettes de piscine sont tâches. Les transats en bois délabrés, cassés sans cousins. Seul point positif, la piscine en bon état et l'emplacement en face de la superbe plage avec des paillotes sympas pour le petit déjeuner, et pas loin a pied de la plage de Kiriketiya. Cela mériterait un remboursement sur les 3 nuits passées. A FUIR. Dommage car l'hôtel pourrait être super si il était entretenu..😠😠

Friends_and_family Family

2/10

Poor

15 Oct 2024

Antonia

BO INTE HÄR.

Hotellet är inte så som det ser ut på bilder. Det är nedgånget och slitet. Det var fullt med insikter på rummet, kröp myror i sängen. Vi sa till och önskade ett nytt rum eller pengarna tillbaka. Kollade på ett nytt rum och där var det kackerlackor i badrummet. Vi checkade ut efter första natten av tre bokade, fick ingen återbetalning. Poolen är ok men solsängarna är slitna och det finns ingen dyna att ligga på. Det står skyltar överallt om att hotellet inte ansvarar för stöld av värdesaker vid städning av rummet, de ansvarar ej för missfärgning av kläder som lämnats till tvätt, du ska betala om något går sönder etc. Bara väldigt speciellt och kändes väldigt otryggt.

Friends_and_family Friends

10/10

Exceptional

10 Dec 2022

Stein-Helge

Best value for money!

Beautiful location, clean rooms, seaview and beachview from the room and balcony. Best value for money, and extremely friendly staff. They arranget the best prices on the beach for scooter rental, and they reduced the price for brekfast by 90%. I did encounter a broken window that wouldnt close. But their extremely handy staff fixed in in a minute, with a big smile on their face! The hotel is suitable for both families, couples and friends. I really want to come back here.

Friends_and_family Friends

4/10

Poor

25 Aug 2019

Nicolas

Värsta natten på Sri Lanka

Smutigt hotell som vi var mycket glada att vi bara bodde 1 natt på

Family

4/10

Poor

14 Mar 2019

Vineta

Group holidays in March 2019

Positives:
+ ocean view
+ big and clean swimming pool
+ spacious rooms with balconies
+ beach front location
Negatives:
- unfriendly management
- very slow service in restaurant (unable to serve group of 12)
- food overpriced 2 times to compare to its quality and portion size
- need maintenance and cleaning everywhere
- do heavy repairs in some rooms while others are occupied
- sewage runoff in bathrooms
- no benches in room to put luggage on, must leave it on the floor, later there were ants in
- add 15% VAT and 10% service charges above prices mentioned in menu, without any pre-notices
I regret my choice to stay in this hotel, especially with larger group.

Friends

8/10

Excellent

28 Feb 2019

Nikolai

Сменив 5 отелей .....Раннего заселения не было Отель новый белый с 3 этажа великолепный вид В номере всё новое Уборка только по запросу Завтрак по меню как и ужин ОБЯЗАТЕЛЬНО КАЖДЫЙ РАЗ повторяйте без специй и без перца (и это не гарантируется) приготовленная еда вполне хорошая Персонал очень старается и во всем помогает хоть недавно сформирован.Нам в номер поставили отдельный роутер ( с интернетом в отеле беда) С бассейном повнимательнее с фильтром что не так За 10 дней прибывания добавляли бумагу 3 кусочка мыла 1 бут воды И ВСЁЁЁЁ . купаться лучше ходить в сторону от отеля так как рядом слив.На некоторые моменты можно не обращать за счет близости воды вида на закат

Family

10/10

Exceptional

12 Feb 2019

MONIKA

Charme et authenticité

Beaucoup de charme, taille humaine, accueil fantastique, bon confort

Friends

8/10

Excellent

31 Jan 2019

Ladislav

Personal sehr freundlich
Raumpflege koennte (sollte) efectiver sein..
Auch wenn Wasser probleme. und lichtprobl. nicht beseitigt worden sind-ich habe mich seht wohl gefuehlt-dank sehr freundlichen Personal.
Restarant bzw. Essen kann ich nicht empfehlen. Schade da Potenzial besteht.

2/10

Poor

29 Jan 2019

Anthony

Pire que tout!Allez voir mon commentaire sur trip

Le pire du pire ! Très mauvais !
Vous arrivez et on vous ramène un verre de jus de fruits INDUSTRIEL !
LE MÊME QUI vous sera servi tous les matins au petit déjeuner !
PIZZA SONT SURGELÉES !
LES plats sont réchauffé au micro onde !
Formule demi pension plus chers que si vous mangez à la carte ! Nous n'avons que mangé 3 Jr sur 6! Grosse arnaque! Pas de parasols, pas de matelas sur les chaises longues !
Seul le serveur Damite travail au mieux pour vous servir !

Partner

8/10

Excellent

02 Dec 2018

Marcus

Kanonfint hotell

Fantastikt hotell med superbra service. Tyvärr var området lite öde och hotellets restaurang lite omysig. Men annars ett mycket prisvärt hotell.

4/10

Poor

12 Nov 2018

Vincent

Décevant

Séjour décevant, photos trompeuses, l'hôtel est vieillissant. Des notre arrivée à 16h, on nous demandait déjà de choisir entre 2 plats pour le dîner et de savoir à quelle heure nous allions diner. Pas d'eau chaude. Fenêtre pas hermétique aux moustiques. Petit déjeuner juste ok. Mais heureusement quelques personnes attentionnées.

Friends

8/10

Excellent

12 Nov 2018

Tuuli

Wifi oli todella huono, toimi ehkä noin 10% ajasta. Hotelli on hyvällä paikalla ihan rannan vieressä, näköalat kaikista huoneista on rannalle päin. Huone oli iso mutta vähän nuhjuinen. Kylpyhuone oli ok. Allas oli siisti ja mukava. Palvelutaso korkeintaan kohtalainen.