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Mountain Creek

Parsippany - NJ · United States

200 Route 94View location

8.0/10Excellent819 Reviews
Cleanliness8.4/108.4
Service8.0/108.0
Comfort8.4/108.4
Condition8.2/108.2
Neighborhood8.2/108.2
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mountain Creek

When you stay at Mountain Creek in Vernon, you'll be next to a golf course, just steps from Mountain Creek Ski Resort and Mountain Creek Waterpark. This family-friendly hotel is 1. 4 mi (2. 3 km) from Granite Peak Quad Ski Lift and 2.

5 mi (4 km) from Wawayanda State Park. Enjoy the convenience of ski-in/ski-out access at this hotel, which also features a water park (surcharge) and an outdoor pool. This hotel also features an arcade/game room, ski storage, and wedding services.

The complimentary ski shuttle makes getting to the slopes a breeze. Featured amenities include a 24-hour front desk, ATM/banking services, and an elevator. Free self parking is available onsite. Satisfy your appetite at the hotel's coffee shop/café. Wrap up your day with a drink at the bar/lounge.

Cooked-to-order breakfasts are available daily from 6:30 AM to 10:00 AM for a fee. Treat yourself to a stay in one of the 84 guestrooms, featuring fireplaces. Cable television is provided for your entertainment.

Read more about this hotelShow less

When you stay at Mountain Creek in Vernon, you'll be next to a golf course, a 1-minute drive from Mountain Creek Ski Resort and 9 minutes from Crystal Springs Golf Resort.

This golf hotel is 0.1 mi (0.1 km) from Mountain Creek Waterpark and 0.1 mi (0.1 km) from The Cabriolet Ski Lift. Make yourself at home in one of the 84 guestrooms featuring refrigerators and microwaves.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request. Featured amenities include express check-in, express check-out, and laundry facilities.

This hotel has 4 meeting rooms available for events. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Banquet facilities
Transportation services

Check-in and check-out

Check-in from 4:00 PM
Check-in until 10:00 PM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Parking height restrictions apply Car recommended LGBTQIA+ friendly Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 150 per accommodation, per stay
    • A damage deposit of USD 150 will be collected before check-in.
    • This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 10:00 AM to 10:00 PM.
    • Only registered guests are allowed in the guestrooms.
    • A car is recommended for transportation to and from this property.
    • Parking height restrictions apply.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open daily from 7:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and an access code. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve cribs/infant beds
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Minimal age
    21
  • Spoken Language

    English

    Spanish

Nearby attractions

Mountain Creek Ski Resort 0.1 km / 0.1 mi
Zoom Ziplines 0.1 km / 0.1 mi
The Cabriolet Ski Lift 1 km / 0.6 mi
Vernon Triple Ski Lift 1 km / 0.6 mi
Alpine Mountain Coaster 1 km / 0.6 mi
Mountain Creek Waterpark 1.1 km / 0.7 mi
Granite Peak Quad Ski Lift 2 km / 1.2 mi
South Peak Express 2.8 km / 1.7 mi
Bear Peak Express 2.8 km / 1.8 mi
Triple Chair 3.5 km / 2.2 mi
Surface Ski Lift 3.5 km / 2.2 mi
Double Chair 3.6 km / 2.2 mi
Wawayanda State Park 3.8 km / 2.4 mi
Sojourn Double Ski Lift 3.8 km / 2.4 mi
Highland Lakes Beach 1 5.8 km / 3.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 84
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Bellboy service
  • Lift access
  • Ski storage
  • Café
  • Bar
  • Banquet hall
Show 8 more facilities & services
  • Meeting room
  • Outdoor freshwater pool: 1
  • Sun loungers
  • TV lounge
  • Game room
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Ski pass
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Mountain Creek

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    Mountain Creek

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Mountain Creek

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO PREMIUM KING BEDSTUDIO • PREMIUM KING BEDSTU.KG-PI

    Photos are not available for this room type.

    Mountain Creek

    STUDIO PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO PREMIUMSTUDIO • PREMIUMSTU.PI

    Photos are not available for this room type.

    Mountain Creek

    STUDIO PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE TWO BEDROOMSUITE • DELUXE TWO BEDROOMSUI.B2-DX

    Photos are not available for this room type.

    Mountain Creek

    SUITE DELUXE TWO BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE TWO BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE KING BEDSTUDIO • DELUXE KING BEDSTU.DX-KG

    Photos are not available for this room type.

    Mountain Creek

    STUDIO DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUM TWO BEDROOMSSUITE • PREMIUM TWO BEDROOMSSUI.B2-PI

    Photos are not available for this room type.

    Mountain Creek

    SUITE PREMIUM TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Mountain Creek

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE QUEEN BEDSUITE • DELUXE QUEEN BEDSUI.DX-QN

    Photos are not available for this room type.

    Mountain Creek

    SUITE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Mountain Creek

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN BED TWO BEDROOMSSUITE • QUEEN BED TWO BEDROOMSSUI.B2-QN

    Photos are not available for this room type.

    Mountain Creek

    SUITE QUEEN BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Mountain Creek

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE ONE BEDROOMSUITE • DELUXE ONE BEDROOMSUI.B1-DX

    Photos are not available for this room type.

    Mountain Creek

    SUITE DELUXE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXESTUDIO • DELUXESTU.DX

    Photos are not available for this room type.

    Mountain Creek

    STUDIO DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Mountain Creek

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUM KING BEDSUITE • PREMIUM KING BEDSUI.KG-PI

    Photos are not available for this room type.

    Mountain Creek

    SUITE PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO PREMIUM QUEEN BEDSTUDIO • PREMIUM QUEEN BEDSTU.PI-QN

    Photos are not available for this room type.

    Mountain Creek

    STUDIO PREMIUM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    PREMIUM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.PI-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUM ONE BEDROOMSUITE • PREMIUM ONE BEDROOMSUI.B1-PI

    Photos are not available for this room type.

    Mountain Creek

    SUITE PREMIUM ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Mountain Creek

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE KING BEDSUITE • DELUXE KING BEDSUI.DX-KG

    Photos are not available for this room type.

    Mountain Creek

    SUITE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mountain Creek

8.0
Excellent
819 Reviews
Cleanliness
8.4 /10
Service
8.0 /10
Comfort
8.4 /10
Condition
8.2 /10
Neighborhood
8.2 /10
Amenities
8.0 /10
100 reviews shown
8/10
Excellent
24 Jul 2026
yunjui
The comforter in our room was disgusting. It had numerous visible stains that looked like old blood stains. Even though they appeared to have been washed, the stains were still very noticeable. A comforter in this condition should not be used for guests.

The hotel should replace it immediately. Clean bedding is one of the most basic standards of any hotel, and this was completely unacceptable. I sincerely hope the hotel will take this issue seriously and replace all worn or heavily stained comforters to ensure a clean and comfortable stay for future guest
10/10
Exceptional
21 Jul 2026
Valerie
It was a nice stay! Wish they had restaurants on site but overall nice hotel.
Family_with_children
10/10
Exceptional
20 Jul 2026
Diana
Everything was nice clean. Fun
Place to saty and enjoy with family
Family_with_children
4/10
Poor
19 Jul 2026
Patricia
The hotel has restaurants on the property; however, they were closed. That is a little confusing as during our stay the hotel was booked solid.
4/10
Poor
10 Jul 2026
Philippa
We got a suite, which was big and had a fully functional kitchen. I really liked the space. However there was a jackhammer going from 8:00 in the morning until 4:00 pm every day. And there was no escaping it -- you could also hear it while at the pool. When I talked to the manager, he apologized and offered to refund part of my stay. I never got the refund. We stayed for 3 nights, paid top dollar for a suite, and it was pretty miserable.
Family_with_children
6/10
Pleasant
09 Jul 2026
Sandra
The power went out and there was no back-up no one to reachout to, no restaurants or guidance. It lasted hours and nobody showed up. That was the only downside.
Friends_and_family Family
10/10
Exceptional
08 Jul 2026
Jimmy
Clean rooms staff was great pool onsite restaurants not far from property
Partner
2/10
Poor
06 Jul 2026
xiaobao
Our family vacation was very disappointing because of the hotel’s poor handling of a power outage that lasted from about 5:00 PM to 11:00 PM. During that time, there was no air conditioning, no hot water, no Wi-Fi, and we couldn’t even take a shower.

We understand that unexpected power outages can happen. What disappointed us most was the hotel’s response. The manager showed little empathy, offered no meaningful assistance, accepted no responsibility, and repeatedly described the outage as “only a few hours.” Nearly six hours without basic services is not a minor inconvenience, especially when guests are unable to leave the property and receive little communication or support.

This was supposed to be a special family trip for our child, and we expected much better customer service and emergency management from a resort. Based on this experience, I cannot recommend this hotel.
Family_with_children
2/10
Poor
05 Jul 2026
Yi
Absolute experience on at the hotel. There was a power outage for almost 5 hours and none of the staff given any solutions, there is no backup plans, no assistant provided. Not even a flashlight or a candle that was given.
Family
6/10
Pleasant
05 Jul 2026
Joel
We stayed on July 4th so not everything I leave as a review is applicable.

The room:
The room was in good shape overall and is updated. Nice little eat in kitchen.
Bathroom was a nice size but the shower wasn’t fully working the way it should and I observed black mold in the corner.

Also, the shade looked like someone or something pushed into them repeatedly. Wooden blinds were falling apart,
The pull out couch was ok but a big stain on it.


The parking:
Parking was insane as it was 4th of July. After five long the parking garage 2 times I found the last spot. A side note: the underground parking garage is super shady and I would not feel safe if I was a woman by myself or with my kids.


The food:
Non-existent.. jack and Otto’s was closed so we could not get hot food with door dashing.. another side note, Vernon does not have good takeout or much of a variety.

Amenities:

The pool was nice and the area in the foyer is nice with fuseball style hockey game (stopped working on day 2)

A pool table and fuseball table are also there and best of all there as an emulator arcade game (up to 4p)

All in all we paid $400 for an OK experience which is not what we wanted.
Family_with_children
8/10
Excellent
05 Jul 2026
Eileen
I didn’t like that the pool didn’t open until 10, which is only one hour before check out.
Partner
8/10
Excellent
05 Jul 2026
keith
Good place to sleep. Shuttle was dope
2/10
Poor
04 Jul 2026
Sabrina
Nothing, unable to use the pool ,the elevator ,AC ,no electricity in the building during my stay.
2/10
Poor
02 Jul 2026
Jeremiah
Seems like they don’t have enough funds to keep the place running well.

Not very well staffed
10/10
Exceptional
30 Jun 2026
Connie
This is a great place to stay. Everything is right there from the Mountain Coaster, Water Park, heated pool, hot tub and sky ride. Will definitely go back.
Family_with_children
10/10
Exceptional
30 Jun 2026
Patricia
Excelente
8/10
Excellent
29 Jun 2026
Sandy
Everything was wonderful!
Friends
10/10
Exceptional
15 Jun 2026
Andre
Amazing location, beautiful scenery, Many activities located at and around the resort. And very peaceful
Family
10/10
Exceptional
09 Jun 2026
Jessica
Really enjoyed our weekend mother/daughter/granddaughter get away. Check in was very easy and the ladies in the front were very helpful. The lobby was welcoming and we played pool on the 2nd night there. Unfortunately the hot tub was taken over by a bunch of teenagers who kept going back and forth from the pool to the hot tub. There was another \"pool/hot tub?\" that we were able to use but the water was lukewarm and no jets and the built in seating felt a little grimy. We didn't get a chance to use the sauna because it was always filled. It's a little deceiving when it comes to the bar. When you use the QR code it gives you a list of drinks but when we tried to order one the woman behind the bar laughed at us and said she had not idea what those were. She was not very friendly and after hearing her talking to another guest it seems as though she was covering for someone else. She could have been a little friendlier in my opinion. The rooms were spacious and clean. Overall a great experience.
Friends_and_family Family
8/10
Excellent
08 Jun 2026
Janice
No fitted sheets for pull out bed- only top sheet provided!? 3 guests, 4 towels; Pool towels would have been a nice amenity in the room. It didn't occur to me to bring my own from own.

Also, lobby coffee area opened ~ 20 minutes late Sunday morning. While things happen with staff, the women running around to open could have been more friendly to those waiting.
Friends
8/10
Excellent
24 May 2026
Ashley
It as an excellent stay. The rooms were so nice! The only thing I wish they had coffee available in the morning (the machine broke).. however the staff was nice, did offer a keurig coffee , and gave it to me at no cost.
Friends_and_family Friends
10/10
Exceptional
16 May 2026
Tim
Pool
Family_with_children
10/10
Exceptional
15 May 2026
Daniel
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6/10
Pleasant
04 May 2026
Megan
I traveled to Vernon for a wedding and opted to pay a little extra money for Mountain Creek rather than staying at the cheaper option that was given through the wedding accommodations. I was really looking forward to a nice sleep, sipping coffee and relaxing the morning after the day.

Upon getting to Mountain Creek, the code that was texted to me for entrance to my room was wrong. When I went to the shop (there is no check in desk), I was rudely told that I could have just texted the number back rather than coming down (nowhere in the text did it say to text back for questions). It was very apparent that the staff did not want to interact during check in. They gave me my correct code and five minutes after getting into the room, a maintenance man walked into the room unannounced.

In the morning, I woke up and attempted to make coffee. After 3 attempts, it was apparent that the coffee maker was broken. I turned on the TV to sit on the couch and relax and the screen stated antenna error. I texted the number for guest services and the response was \"I will tell IT about the TV\". There was no apologies or offer of coffee to make up for the broken coffee maker.

I am very disappointed in my stay. In reading the print, they charge additional fees for early check in, late check out, and if there's even a hint of pets on the premises, you will be fined. This business seems very money-hungry without provided anything substantial to warrant the higher cost of a resort accommodation.
Self
4/10
Poor
03 May 2026
Dan
The room was wonderful except for the bathroom. The toilet does not flush properly and the shower was an issue. It seemed smaller than others and the shower head was awful. Room 229 was the worst stay at the Appalachian.
6/10
Pleasant
03 May 2026
Ichelle
My sister and I checked in around 7pm and checked out 11am the next day. I asked if we can have a later check out due to the late check in and I was immediately told no with an attitude by the front desk associate Vicky. I totally understand if that’s the hotel policy, but I did not need to be addressed that way. Regardless the bed was cozy and they have a pool which should been nice during the summertime.
Family
10/10
Exceptional
02 May 2026
Joesph
Everything was great and as expected!
Partner
4/10
Poor
02 May 2026
Victoria
The parking garage was hard to navigate with unclear signage to find the way out.
Asked to park out in the top parking lot and was told I had to park across the road which is a very busy route.
The room had worn lampshades, the bath tub stopper did not work so could not take a bath for $275 stay! And the room was all the way around at the very end of the corridor farthest away from the main entrance. Asked for a different room but was not accommodated. Would never stay here again. Had very little staff
on premises.
Door code did not work so had to walk all the way back to reception to get that problem fixed.
Very poor service.
Partner
4/10
Poor
30 Apr 2026
Scott
The A/C was very loud. Contacted the concierge and they had a maintenance person conclude that it needed a new compressor. They did not have any other rooms to put me in. Slept with ac off and it was uncomfortable and warm. I wouldn’t be staying here in the future.
Self
10/10
Exceptional
26 Apr 2026
Samuel
Parking in under the building, very tight to move cars in and out. Be careful and go the recommended 5mph. Room and service were amazing!!
Friends
6/10
Pleasant
21 Apr 2026
Mark
Just ok
4/10
Poor
12 Apr 2026
Nichol
“View” was the parking lot. Balcony door handle broken, couldn’t go out. Bed was super uncomfortable.

Spacious room (1 bedroom suite)
Partner
10/10
Exceptional
11 Apr 2026
Dan
Everything was great 👍
10/10
Exceptional
07 Apr 2026
David
great stay
Thanks
Family_with_children
8/10
Excellent
29 Mar 2026
Jay
We tired to check in to our room just before 11pm, the code was incorrect. We went back to the lobby and by sheer luck a person who worked there ran into us. He was able to call someone to get the correct code. Customer Service is not bad it’s just not there at all. You are on your own.
Friends_and_family Family
8/10
Excellent
19 Mar 2026
Jenielle
The hotel venue is aesthetically pleasing, clean, and convenient walking distance to the mountain. However, without speaking to staff, the check in process was VERY confusing. Upon arrival, we walked in circles and across the street trying to figure out parking, where to to pickup lift tickets,etc. Only to later discover the two entities are not connected in business!
10/10
Exceptional
16 Mar 2026
Natalya
It’s was a great to stay in the mountain Creek resort 👌🙏👍✋
Friends
10/10
Exceptional
11 Mar 2026
Marcelo
Amazing
Family
10/10
Exceptional
09 Mar 2026
Julieta
Great location, near skiing. The pool and the hot tub are great! Will be visiting again soon
10/10
Exceptional
08 Mar 2026
Natalya
Yes






Friends
8/10
Excellent
27 Feb 2026
Leonard
Yes
Partner
10/10
Exceptional
21 Feb 2026
paulette
Great spacious room. service of staff was wonderful and ski on ski off is priceless
10/10
Exceptional
17 Feb 2026
Cynthia
Perfect place to rest after skiing day.
Partner
10/10
Exceptional
17 Feb 2026
Michael
Everything was great. Staff was able to help when needed and recommended a restaurant.
Partner
10/10
Exceptional
16 Feb 2026
Christy
The room was great but we stayed 4 nights. It would have been nice if they cleaned and exchanged our towels. To much confusion when asking for towels and the air bnb people.
8/10
Excellent
15 Feb 2026
Olivier
Generally this is really good value for skiing with kids. The room was spacious and the opportunity to cook is helpful. The pool and hot tub outdoor was a hit with my children. The garage is very helpful as well although access it earlier in the day you come in would be even better so you can directly park there.

I would however want staff that is a little less aloof and just nicer to clients - just saying hello is helpful… even if you are checking the lift tickets. The Granite lift is not safe for small kids as it does not slow down to get on and off. Either mark it as such or do the needful to make it safe even if you slow it down.

More staff would also reduce wait time - 45 min for 2 pizzas seems excessive both the room and the kitchen appeared to be missing a few people and the room was not full. The large hot chocolate at 5.99 feels a little much (and generally the market prices - I paid $30 for a few snacks which felt substantial for not much). The AI checkout needs work. Last I did not receive the info in the 24h before that was announced and the text messages were not in order (wecome text was the last).

All in all I’d go back but these minor items are what makes the experience lose a star.
Leisure Family
10/10
Exceptional
14 Feb 2026
Kristine
Such a beautiful room, spacious and cozy at the same time! We had the best time!
Leisure Friends
8/10
Excellent
10 Feb 2026
Laura
The room had many spiders and there was no way to contact anyone to let them know.
10/10
Exceptional
10 Feb 2026
Joshua
Perfect for a solo trip. Room was clean and cozy. They let me park all day in the garage, despite the 11am check out, which is a huge perk. Hot tub is nice, too.
8/10
Excellent
09 Feb 2026
Darren
Room was clean and updated. We liked the ski in/ski out aspect of the property as well as the outdoor heated pool and hot tubs. Maybe some kind of covered structure closer to the pool and hot tubs to dry off and change, would have been great .
8/10
Excellent
08 Feb 2026
Fransheska
Gd
8/10
Excellent
02 Feb 2026
ralph
Great stay and location for skiing. no front desk. the guy on the counter on the store was running the whole show.
Leisure Family_with_children
4/10
Poor
01 Feb 2026
Pauline
The fireplace, burner, tv and fridge did not work. No complete set of sheets for the sofa was provided.
Leisure Family
6/10
Pleasant
30 Jan 2026
Diego
earlier check in time.
2/10
Poor
26 Jan 2026
Robert
On two occasions the smoke alarm went off. No cooking and no reasoning for why it was going off. The second time the alarm went off was at 1 AM while we were sleeping. 45 minutes of deafening alarm beeping with no way to shut it off. Because there are 0 employees or staff present we called the local fire department. They were able to shut the system down, reporting that this is due to poor system maintenance and can go off at random with no explanation. They said this was not the first time this has happened, which is not fair to any guests period. $300+ for a room with a faulty alarm system is not okay.
4/10
Poor
22 Jan 2026
Jamie
The fire alarm was hanging off of the ceiling, in the closet there were electrical wires hanging out of the wall. I took pictures for proof!!
Friends_and_family Family
10/10
Exceptional
11 Jan 2026
Taline
easy check-in/check-out
Partner
10/10
Exceptional
06 Jan 2026
penny
Cozy and comfortable bed!
2/10
Poor
05 Jan 2026
Victoria
The hotel is very neglected.
4/10
Poor
04 Jan 2026
Brien
I arrived to check in to the hotel. They have no check-in desk, which I was aware of. There is usually someone there in the shop or in the bar to help you at this point there was no one in the shop and no one in the bar. I located someone who was cleaning a room to help me attempt to get checked in. Initially, I was given a wrong room number to which The code would not open the door upon returning downstairs and a 20 minute conversation found I was given the wrong room and assigned a new room upon attempting to sign into that room. A gentleman came from outside that room and told me that that was his room. I returned downstairs And waited for approximately 45 minutes while they located a room for me. Accepted “had to be cleaned“ myself, my niece, and my daughter sat in the lobby for close to two hours during this whole process. When we did eventually get into the room, it was absolutely filthy crumbs on the carpet Tags from clothing that people had opened in the room still on the floor stains in the bathtub about as bad as you can expect without actually seen any kind of creature. The shop bar were not open at all that day due to low staff I hate to dog the place out because when I do get there, I have a fantastic time and I’ve stayed there multiple multiple times.While I can’t solve any problems as far as the amenities being open or closed, I have always had great success when booking through VRBO. I have never had a good experience when booking directly through the hotel.co
6/10
Pleasant
03 Jan 2026
FEISAL
Communication and service was lacking at the hotel. Confusing check in for someone not familiar with the process and nearly impossible to speak with a human for help. I called the \"front desk\" name times and no answer. Left voicemail and no call back. Texted and no response. Lines were extremely long for everything and wait times were outrageous. The slopes were all ice and extremely crowded, people hitting into each other all over the place. Room was decent but no service unless staying 4 days, so you have to try to find the one person at the desk in the store and 2 out of 3 times they're not there for extended periods of time.
Leisure Family
2/10
Poor
03 Jan 2026
James
Garbage in room, front desk offered me a bag. Fireplace didn't work, maintenance never tried to fix. My 4 yr old daughter found the former guest pill box with pills! Asked for manager Justin to contact me, he never bothered. Stuck paying premium for a tired, old resort.
old lackluster esort . Oparking parkparkin
6/10
Pleasant
03 Jan 2026
Ashley
Paper thin walls in room, only one available staff to answer questions and needs. Check in process was a bit stressful, received the check in access codes late at 4:17 pm. Did not receive enough wash clothes. Only 2 for a 4 person booking.
Leisure Family
2/10
Poor
28 Dec 2025
Kristie
The room was not cleaned when we arrived at the room
10/10
Exceptional
28 Dec 2025
Dana
Another awesome time at mountain creek . Busy holiday weekend. Staff was on top of everything with a smile . 2 bedroom suite was comfy modern and cozy . Can’t wait until the next time
Friends_and_family Family
2/10
Poor
26 Dec 2025
Amber
Room wasn’t clean, wine glass in bathroom, unmade bed, not clean sheets, grabgage everywhere, used towels in the floor.

Issues with check in, got message for one room repeatedly and I had 3 different rooms, not a good experience
8/10
Excellent
26 Dec 2025
Dan
Yes
8/10
Excellent
17 Dec 2025
Michelle
Not sure if it was just me but there was no phone in the room for emergencies
10/10
Exceptional
09 Dec 2025
Ryan
The Appalachian was extremely clean. The room was spotless. Check in and out was all through texts and online, very convenient. Highly recommend.
Leisure
10/10
Exceptional
31 Oct 2025
Barbara
Staff were great, room was very large clean. Fireplace didnt work, but didnt need.
Leisure Family
8/10
Excellent
26 Oct 2025
Robert
Room was clean but it was confusing not walking into a front desk. Had to go to the convenience store to check in, which wasn’t clear.
Business_and_leisure Partner
10/10
Exceptional
23 Oct 2025
David
Glad i stay very nice hotel
Leisure Family
10/10
Exceptional
22 Oct 2025
Joanne
self open garage parking was great and safe!
2/10
Poor
17 Oct 2025
Michelle

Horrible wasnt able to check in please refund

No front desk was never able to check in please refund
Friends_and_family Family
8/10
Excellent
22 Sep 2025
jessica
check in checkout process was very simple. However, it was very upsetting how expensive coffee and the gift shop was eight dollars for a Jimmy Dean sandwich is absolutely outrageous for what you pay. There is truly no customer appreciation or Value in there.
Leisure Family_with_children
10/10
Exceptional
21 Sep 2025
Bill
Very helpful service team, very clean room
Beautiful views
Leisure Family_with_children
6/10
Pleasant
15 Sep 2025
Eva
The comforter was a bit dirty and the shower didn’t really work fully because the shower head wouldn’t fully work and had bad pressure.
6/10
Pleasant
02 Sep 2025
Mrs. Chantea
My room did not have a working coffee machine. The toilet wasn’t working properly and I had to go get plastic utensils to eat with because none was in the room. I text and informed the staff about this they said they would fix the issues and never did. My code did t work for the pool areas as well
Leisure Partner
6/10
Pleasant
30 Aug 2025
Vivian
Was ok…
Leisure Family
2/10
Poor
29 Aug 2025
MICHAEL
Stained carpets horrible service!!!! Shower broken, stinky very dirty. Response was next time you book with us we will help you!! Wow.
Business Self
10/10
Exceptional
29 Aug 2025
Steven
Excellent, comfortable and clean!
Friends_and_family Family
2/10
Poor
23 Aug 2025
Jennifer
This was a very misleading booking. The rooms in mountain creek are now individually owned. Unfortunately, the property cannot force owners to update anything in their unit. The room I stayed in (as well as 3 others that I looked at moving to) were disgusting!!!!! I walked into the room having a musty smell, the carpet was stained, the couch was stained, and there was a left over used band aid in the nightstand drawer. The lamp shade looked like it fell into a bucket of coffee. My balcony door did not lock either. Making my stay less than pleasant. The manager told me that even though it is stained it is sanitized and clean. I’m sorry….no. It is dirty. My socks were gross just from walking on the floor. There is not really a front desk. It is the person running their little shop. There is no phone number to call if you need help. You have to text through an app. They never responded to any of my texts. By the time I walked down to ask my question, I got “oh yeah I just got your message.” Will never stay here ever.
Friends_and_family Family
2/10
Poor
21 Aug 2025
Benjamin
Upon arrival, there was nowhere to check in. Just a shop that you would never imagine as a place to check in for an almost $300 hotel room. I asked around people poibted me to this shop - they sell food and snacks, no check-in notifications. Absolutely bizarre. The bartender at the bar casually advise that she was probably on break. Who leaves a check-in desk for break for 1/2 hour to 45 minutes? I went back to the bar, up and down hallways, tried to call Mountain Creek and expedia. They automated system asked for a number that was never given to me: an itinerary number that started with a some letter that I didnt have. Never got through to anybody. Tried multiple times. Bartender tried to call the person that was supposed to be there on a cell phone, no answer. It was absolutely horrible. Then, she finally shows up like nothing was wrong. It was insane. Then, I get up to my room and there bed was all messed up, trash in a trash can in the middle of the room, towels everywhere, a dishwasher sitting in the middle of the kitchen. I sent messages/pictures to the text number she said I could text, no response. Went back down to this shop where you are supposed to check and she was helping someone on the phone FOREVER and did not acknowledge me. It was insanely frustrating. She got me to another room. This was absolutely the worst check-in experience of my 47 years on this earth. All I got to hear was how this place is privately owned so they can do what they wa
Business Self
8/10
Excellent
20 Aug 2025
Ashish
The property was nice overall, but could use some updates. The room could have been cleaner, there were stains on the sheets for the pull-out couch. Clearer parking area signs would also be helpful, as I received a tow warning notice on my car (fortunately resolved by the tow company). That said, the location was great with lots of fun activities nearby, and the staff were friendly and helpful.
10/10
Exceptional
20 Aug 2025
Melissa S
Awesome time
6/10
Pleasant
14 Aug 2025
Ibis
The place is run down, my room had no waters went down to get them asked for ice cream as told where to go and it was broken. Communication is only through the guest portal and no one answers. No ac in rooms just in the kitchen and living room area. Ceiling fan in main bathroom did not work. Outside was dirty and there was a dead mouse that seemed to be there for a while and not cleaned. I paid over $500 for a night and it was not worth it.
10/10
Exceptional
11 Aug 2025
Maurice

Great time great place great memories

Check in was super easy, free indoor parking, rooms were spacious and clean. Location is amazing, water park is a 3 min walk from they hotel. The pool and hot tub were clean and not to packed. Some restaurants in the area like the Crystal Cafe for breakfast.
6/10
Pleasant
11 Aug 2025
Verified traveler
the room was nice but we did not have Air conditioning.
Partner
6/10
Pleasant
10 Aug 2025
Kristen
No one responded to any texts or emails before check in or afterwards, even through the guest portal. The people staying across the hallway were blasting music until 4 am and there was no one we could call to address this. We didn’t feel comfortable going across the hall because earlier in the day we saw someone passed out in the grass by the pool area and smelled weed in multiple places around the grounds, and there is a mix of a crowd coming for the water park and mountain biking. The convenience store and guest services were supposed to be open daily at 7 am, and didn’t open until 8 am Sunday. No good coffee or breakfast options. The room was ok but the carpet was filthy.
Leisure Friends
10/10
Exceptional
09 Aug 2025
Stephen
I was clean and comfortable but expensive
Leisure
10/10
Exceptional
08 Aug 2025
Kareen
Kitchen appliances and items were useful
Leisure Family_with_children
10/10
Exceptional
08 Aug 2025
Eileen
Lovely room. Comfortable, clean and all around nice.Parking garage is great.
Leisure Self
8/10
Excellent
02 Aug 2025
Yanely
Beautiful
10/10
Exceptional
01 Aug 2025
Fatima
Great!
Leisure Family
10/10
Exceptional
30 Jul 2025
Oleksandr
It was very great!
10/10
Exceptional
30 Jul 2025
Julie
Love this place!
Leisure Partner
10/10
Exceptional
28 Jul 2025
Andrew
Great all around stay. Vicky was wonderful and really made us feel taken care of. Very fun venue for a wedding. Will definitely be staying there again.
8/10
Excellent
28 Jul 2025
Aniela

Worth the trip

The hotel is very nice. They do not have your standard front desk, instead they text you a link to their portal once your room is ready on the day you arrive. There you get your access code and room number. Parking is primarily in an underground garage, though there are a couple of handicapped spaces near the front door. Everything on site is cashless (store, restaurants, and bar). We stayed in a suite with balcony. It was a nice room, with kitchenette. The pool looked good, though I didn't use it. My wife tried it, but the water was cold ( in late July). Overall it was okay. I wasn't impressed by the food, service or prices at the Beer Garden. We were there off season for a wedding. I will say they did a fantastic job for the wedding!
Partner
2/10
Poor
24 Jul 2025
Sora
Old and run down
Business Self
8/10
Excellent
19 Jul 2025
Patricia
I appreciated the convenient location for our event and added bonus was the Waterpark next door!
Business_and_leisure Family_with_children

Location & surroundings

Mountain Creek
200 Route 94, Vernon, United States

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Mountain Creek

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