Check in was awful. A spelling error in our reservation(my error) made it so their automated kiosk refused to check us in.We had already stood at front desk for10 minutes w/NO ONE in sight.Rang bell,no response.The kiosk phone system was faulty, I could barely hear them,they could NOT hear me.I finally called phone # on a sign frtdesk to come check us in or we'll leave & expect refund. Girl was RUDE & snapped, \"I'm on my way\". It had been nearly 20 minutes. 2 other people left that were waiting when we arrived. NOT EVERYONE WANTS THINGS AUTOMATED, some of us want a human interaction.There is no coffee in room. Lobby has a machine but staff had not fully prepped the area w/stirrer & creamer.Told morning gentleman there was no creamer, he got out a large bag meant to refill the machine. There is a coffee shop in walking distance, advise to use that.














































