Name: Nova Inn Edson
Address: 5625 2Nd Avenue, Edson, T7E 1L6, CA

6/10

Pleasant

03 Aug 2026

Jenna

The room was clean and the staff were friendly, but it took 30 minutes to check in because the computer was not functioning properly. Additionally, I paid extra for included breakfast, but when I arrived at the hotel I was informed that the hotel does not offer breakfast. When Expedia reached out to ask the hotel to refund the breakfast charge, the hotel refused. If you are staying here, do not pay for included breakfast!

10/10

Exceptional

31 Jul 2026

Kurt

Very clean room. Shower head was misty though not much pressure unfortunately. Other than that other was a great stay. Staff was helpful and friendly even though we arrived just after midnight we were still able to check in!

6/10

Pleasant

12 Jul 2026

Tammy

I felt safe & it was quiet

Family

10/10

Exceptional

05 Jul 2026

Valerie

Great price for a great room. Front desk lady was great.

10/10

Exceptional

28 Oct 2025

Sukwon

Staff

Business Family_with_children

10/10

Exceptional

18 Sep 2025

Mike

Clean room ,nice staff very good value for your money

Business Self

10/10

Exceptional

09 Aug 2025

MUHAMMAD

We had a nice overnight stay

2/10

Poor

03 Aug 2025

Kerri

The elevator was not working no one was around to help us access stairs. The check in was on opposite side of highway and no staff at the other location we were put in. Other guests had people in their rooms that could come eventually open the the side stairwell where our cards didn't work to gain access . The number we had to contact on our card pamphlet was a 1-80 for booking only and no person to help. We had to lug up all our stuff four flights in extreme heat warning, no ac in hallways. So yucky. We wete given 10% off at the restaurants for our stay which wasn't applied. The grounds and elevator, once working were very dirty and not cared for. Needless to say will not recommend or ever stay again.

Leisure Partner

10/10

Exceptional

19 Jul 2025

Jocelyn

Absolutely amazing stay will be coming back

10/10

Exceptional

12 Jan 2025

Hannah

Enjoyed the hospitality regarding pets as I felt welcomed and this isn’t always my experience traveling with a pet.

Leisure Family

6/10

Pleasant

03 Nov 2024

Marshall

Lots of water damage in bathroom. Vacuuming upstairs in middle of the night

Business

8/10

Excellent

02 Oct 2024

Vince

Room was fine.

6/10

Pleasant

14 Sep 2024

Jason

The property is old and run down. Id rather stay at the Park A motel or the Travelodge.

Business Self

6/10

Pleasant

22 May 2024

Robert

A on night stopover while travelling. Mostly filled with workers it seems. Expedia booking gave us a boxed breakfast. Girl at desk said this is no longer available...she was polite for sure...option is discount at restaurant attached to hotel.

Leisure Partner

8/10

Excellent

09 Jan 2024

Tim

The Nova Inn is showing its age but for the price I think it does just fine. There is nothing remarkable about the property but it does the job. One thing that is great is how quiet I found my room that is right on the main east bound lanes of Hiway 16.

Business Self

10/10

Exceptional

04 Jan 2024

Amy

Great hotel with comfy beds. Staff is always friendly, polite and quick.

Leisure Pet

8/10

Excellent

07 Oct 2023

Mandy

Room was a nice size. Only one coffee cup in the room for two guests, but had glass wine glasses. The restaurant was closed because of staffing issues. The front desk was helpful with any issues. Ice machine in main building was broken and had to go across the street(the highway)to the ice machine. Room was clean good sized fridge and had some plates and cutlery.

Leisure Partner

8/10

Excellent

29 Jul 2022

Debbie

The stay was good. The trucks were loud. The room was great. The breakfast needs some improvement, but good. Thank you for a pleasant stay and accommodating for my blind husband..I'll make my family and friends are aware. 👍

Leisure Family

2/10

Poor

02 Jul 2022

Nathan

Disappointing Stay - a lodging of dubious value.

My room was never cleaned!. Not my carpets, not the mirrors nor the walls. I got fresh towels, sure. But even the bathub had a ring, when I first got there! My toilet and shower walls where given the minimum. The front desk staff, all but one were either curt or utterly dismissive. The walls are like paper and I could hear every dog, child, argument or party to the wee hours of the morning. There was no place to park in the lot, so I parked in an alley or on the street. The provide \"lunch\" was a joke and wasn't even what I requested. I only selected Nova Inn as per Hotel.com's suggestion. It was dirty. It was lacking service. It was not a place to get a good night's rest. It was more a akin to a squat or a hostel. I _will not_ be hotelling here again. 1/5 stars.

Business

10/10

Exceptional

29 Dec 2021

Lisa

The girls at the front desk are a delight. Very helpful

Leisure Pet

8/10

Excellent

14 Sep 2021

Tammy

I like how close to Walmart it is, the parks, full kitchen, washer and dryer. The staff are all friendly. I dont like the dirtyness of the hallways, extremely dated furniture/blankets/carpeting, staff never activates the keys long enough, so i get locked out with my kids at very inconvenient times(however they do bring new keys over when asked), no clear breakfast menu or times, i assume the people in the suites have to dart across the highway to pickup a brown paper bag of generic hotel breakfast items then run back across with it with children. I called before my stay to confirm they had my reservation (last time i showed up, they already sold my room and I had to downgrade), a man answered and said \"i cant check anything like that, my computer is down, busy doing its own thing, sorry\" this sounds like the same system they had since i worked there in 2013 which had that problem, so i guess i understood, but maybe time for an upgrade. Overall still my favorite hotel in Edson because of the apartment style rooms.

Leisure Family_with_children

8/10

Excellent

14 Jul 2020

Albert J

Good value.

Business

10/10

Exceptional

20 Jun 2020

Verified traveler

comfortable and clean

Room was clean and comfortable-no issues with anything. Front desk staff were friendly and helpful. I've stayed here many times.

Business

6/10

Pleasant

03 Feb 2020

Cynthia

The staff were nice but not overall friendly. The hotel was clean our door only opened 1/2 way unless you really pushed it. Doors to the bedroom of the suite did not close properly. The rooms were hot no a/c

Friends_and_family Friends

8/10

Excellent

29 Dec 2019

Verified traveler

Property was close to shopping and other amenities. No restaurant :(

Business_and_leisure Self

8/10

Excellent

28 Dec 2019

Verified traveler

The hotel has. Smoking rooms which I always love. And as well something I haven't seen amongst the many hotels I've stayed in previously. An indoor fireplace in your room

Business_and_leisure Partner

10/10

Exceptional

30 Nov 2019

Garrett

Super friendly staff. If you bring your pet with you, you will not be disappointed. The most pet-friendly place i think I’ve ever stayed. The hotel itself is quite nice as well and well priced. Will definitely stay here again my next time through town.

Business Pet

8/10

Excellent

17 Nov 2019

Verified traveler

Nova Edson

I have used this hotel a great deal as I come to Edson for work. It is the best value in the town with a good room at an affordable price. Perfect Oilfield Hotel with great staff that will always help out.

Business

10/10

Exceptional

26 Sep 2019

Clo

Staff is always friendly and check in is always fast. Rooms are very clean. Shower pressure is AMAZING

Business_and_leisure Partner

8/10

Excellent

21 Aug 2019

Rob

Friendly staff. Followed up on requests quickly. Spacious room. Only complaint-limited options for breakfast.

Leisure Partner

10/10

Exceptional

21 Aug 2019

Nona R.

Wonderful room and great staff

Very clean, updated. Room was great!
We had a fireplace in our room for those cold nights. The room was a generous size despite 2 beds being in it. Carpets and linens were spotless in the room. The room had a refrigerator, coffee maker, dishes, silverware, microwave, dish soap, it was AWESOME! Usually you can see off colored stuff growing on tile in hotel bathrooms - not here! Shower was spotless! The only thing not updated in the room was the bathroom sink which you could tell was dated (but clean) but facet was new.
Carpets in hotel were clean despite the heavy traffic. It was really quiet which is great - despite being booked full. I accidentally slept in because the beds were so comfy and cleaning staff despite being in the hallway were so quiet.
Staff was really friendly and helpful with restaurants, etc.
The outside is very deceptive, looks like any other hotel but once inside looks very similar to a luxury hotel. The lobby was huge with a large sitting area with chairs and couches to sit near a large fireplace. On the very far side. (Very out of way near entry of hallway where rooms are located) are vending machines - large ones where you could buy any snack imaginable.
Also, there is a free small breakfast with pastries, yogurt, which is nice if you are on a budget.
I can't say anything bad about the hotel - even the parking spots were a generous size which if you have a rental is important - you don't need dings on a rental!

For the price the hotel was extraordinary!!! It was a bit out of the way for Jasper National Park but well worth the extra drive for a nice, clean room.
I have stayed in hotels in Hinton and Jasper (town) when visiting Jasper National Park. I loved this one (much nicer) and to me it was definitely worth the extra drive and was much cheaper!

6/10

Pleasant

06 Aug 2019

Verified traveler

Was okay but could be better.

housekeeping forgot to clean the room, fix the bed and did not change used towels.

Partner

2/10

Poor

05 Aug 2019

Verified traveler

the booking was for 2 queen beds, was not provided
had to use a cot, and hide abed (they suck).

The say they upgraded the room, but was not an upgrade 1 bed. we booked two, when went to check in told reservation was changed till tomorrow, this was not the case, called Expedia, they helped, but still didn't get what we booked. This is the hotels fault not expedia's fault.

10/10

Exceptional

14 Jul 2019

Verified traveler

Booked this room to visit Jasper - it was a bit far to drive - but it was okay - the outside of the hotel is very dated and old looking but nicely renovated inside whew ! As I was a bit concerned as I drove into the lot.

Leisure Partner

8/10

Excellent

16 Jun 2019

Verified traveler

I stayed in an apartment across the street from the main hotel. Only downfall you have to cross the highway to go for breakfast. Room was very clean and the bed was comfy!! Will stay again.

Business Self

8/10

Excellent

26 Feb 2019

wayne

Clean comfy rooms. Great breakfast in the morning.

This was a business trip. My expectations are simple. Clean room, and room for business. computer area, good wifi,and room to work. A comfortable bed, and a decent coffee in the morning. This hotel met ally expectations, and as an added bonus, it included a good breakfast. Real eggs, Sausage, and potatoes, and toast. All made fresh, and no microwaving. all nall, it was a pleasant stay.

6/10

Pleasant

16 Oct 2018

Verified traveler

The hotel itself was ok, my sleep was cut short by winch trucks switching loads and making a bunch of noise in the parking lot at 6:45 am. Don't bother with the included breakfast that's included with your room...it was disgusting and the restaurant was quite dirty. I usually like staying at any of the Nova hotels but this one is off the list.

6/10

Pleasant

11 Oct 2018

Verified traveler

Using portable AC on rooms. It generates more noise making it difficult to sleep.

8/10

Excellent

10 Sep 2018

Brad

Best Value in Town

2nd time staying here, good solid hotel as I am in town for work. Best value in town as far as I am concerned. Definitely caters to out of town Oil Field workers but clean and quiet.

8/10

Excellent

05 Sep 2018

Brad

Happy with my choice

Check in was very quick, room was spacious and comfortable, fitness centre is adequate. All in all I will stay there again while in town on business as it is a reasonable rate with everything you need. I am sure there are nicer, more modern hotels in town but nothing at this price point.

8/10

Excellent

01 Sep 2018

Walter

Hotel was good but the restaurant could use some updating.

8/10

Excellent

01 Sep 2018

Verified traveler

Cleaning should be a standard without additional pet fee. I enjoy the stay but don’t agree with a fee for my pet. The varying rate from day to day is strange as well. I rented the room of the same grade at three different prices now all within a 6 month period.

6/10

Pleasant

22 Aug 2018

Verified traveler

It’s an older property that doesn’t compete with the likes of holiday inn and best western. Somewhere you would go when the others are booked out.

Family

8/10

Excellent

05 Aug 2018

William

I liked that the bedroom was separated from the dining area.

6/10

Pleasant

04 Aug 2018

Verified traveler

Good hotel for a quick stopover. The breakfast choices were limited.

8/10

Excellent

13 Jul 2018

Verified traveler

Reasonably priced room

The room was too warm and the air conditioner clanged and clunked all night. Unfortunatley, because the air conditioner was vented through the window, the window could not be opened.

I stayed in the annex across the highway and because of stairs, you are unable to take the luggage cart into the parking lot. This requires taking the luggage up five stairs. Hard for a partially disabled person to do.

10/10

Exceptional

28 Jan 2018

Norman

Good place to stay

Had a good stay and the staff were very helpful in rounding up an extra chair so I cold use the bedroom suite as an office to see clients during my stay. Excellent location and overall a great place to stay.

8/10

Excellent

17 Oct 2017

Jim

Fairly good motel

Check in was easy and the staff was very friendly and nice. The room was clean and fairly well appointed but there was nowhere to hang coats, etc. The free breakfast in the restaurant (which is only open for breakfast) was passable but just barely. The sausages were excellent but the rest was so-so.

10/10

Exceptional

22 Sep 2017

Verified traveler

Nice and clean room and friendly staff. Location is perfect

10/10

Exceptional

23 Aug 2017

Verified traveler

Nice, clean hotel

We enjoyed our stay at this hotel. It was clean, and they had a breakfast buffet.