Name: Grand Vista Hotel And Suites
Address: 117 Grand Vista Drive, Vonore, 37885, US

8/10

Excellent

20 Jul 2026

Keith

Good place to stay........

Friends_and_family Family

4/10

Poor

13 Jul 2026

James

No variety for breakfast.

Family

8/10

Excellent

11 Jul 2026

William D

Clean rooms and bathrooms.

Family_with_children

6/10

Pleasant

10 Jul 2026

Harold

First off the facility isn't what you would call \" easily accessible.\"
While the grounds are okay (maintained by the office park), the area actually surrounding the building is full of old AC units and various trash from the pool and what looks like a poor attempt at gardening.
The \" laundry facilities \" is a single set of regular washer / dryer and $3 a load each.
The pool was closed - middle of summer. full of water and running- just closed???
No kitchen/ on site food services and don't hold your breath for delivery.
The room was acceptable, bed comfortable.

Friends_and_family Family

6/10

Pleasant

09 Jul 2026

Karen Elaine

Sheets thin,need replacing...carpet in room needs replacing.

Partner

10/10

Exceptional

25 Jun 2026

Rod

Clean spacious rooms. Tucked away in a private area. Very quiet.
Towels were a little bare but that's the only quibble!

Friends_and_family Friends

6/10

Pleasant

24 Jun 2026

Kimberly

To start with the sign is covered by bushes and can't be read. Room had strange smell. Drawers barely opened and smelled of mothballs. No toiletries. Breakfast was cereal or toast. Cereal looked like it was there for years. Front desk staff were very abrupt.

Family

10/10

Exceptional

20 Jun 2026

Steven

Clean and comfortable room. Very quiet area and hotel. Plenty of parking. Not much around the hotel, so you’d have to travel to get to dinning and shopping. I was traveling via motorcycle and this place was great spot to unwind and relax.

Self

8/10

Excellent

14 Jun 2026

Isaac

The breakfast is the only thing that is less than promised.

Friends

6/10

Pleasant

17 May 2026

Kim

The experience of booking my room through one platform and being told when I got there my payment went through Expedia. The place was dated but in a good location away from town but convenient. Mr Mike, the attending manager, was nice enough and was able to locate a fan for me. The bed was a clean. The bright lights coming through the curtains was not good. The room would be better with black out curtains. A decent room with good parking.

Partner

10/10

Exceptional

14 May 2026

Benjamin

Quiet and clean. Friendly staff

10/10

Exceptional

11 May 2026

Joan

We had amazing help from Mike who worked the front desk. We left a travel bag at the hotel and Mike went out of his way to send it to our out of state home! Mike is an excellent employee!!

Partner

10/10

Exceptional

08 May 2026

Jody

This is a perineal favorite place to stay when we are in the area.

Family

10/10

Exceptional

05 May 2026

Christy

Nothing to complain about.Hotel was offthr baen path, quiet. Never many cars there.

2/10

Poor

03 May 2026

Desmond

The pillows were flat. The mattresses are awful and my back is killing me. The pictures look absolutely nothing like real life. The pool is not bright blue and beautiful it’s closed and looks abandoned. The entire property looks like a renovated insane asylum, complete with long obviously painted over hallways with handrails. The breakfast was stale cereal not a single person is going to eat, bananas, and apples.

8/10

Excellent

12 Apr 2026

Daniel

It was not open for the season yet.

8/10

Excellent

12 Apr 2026

Michael

Nice rooms, great beds, hot hot shower.Only bad part about is the breakfast and the pool

Business

10/10

Exceptional

10 Mar 2026

Benjamin

Good quiet place. Nice clean rooms and great staff

Self

4/10

Poor

28 Feb 2026

TREVOR

Staff wasn't very friendly

Partner

10/10

Exceptional

31 Jan 2026

Theresa

Yes everything was very clean. Staff was very nice.

10/10

Exceptional

13 Jan 2026

Benjamin

Nice quiet stay. Clean room. Quiet atmosphere

Self

10/10

Exceptional

29 Dec 2025

Benjamin

It was a very nice room and stay

10/10

Exceptional

17 Nov 2025

William

Wonderful people to work with I tried to get the date changed on my room and couldn’t get hold of hotel.com but the people who work there help me out

Partner

10/10

Exceptional

16 Nov 2025

Venugopal

Well
Maintained

10/10

Exceptional

14 Nov 2025

Dave

Beds were amazing, firm but comfortable.

Leisure Friends

10/10

Exceptional

11 Nov 2025

Paula

Older hotel but extremely clean. Staff was polite.

Business_and_leisure

6/10

Pleasant

09 Nov 2025

Michelle

Towels were to small bars of soap were terribly small it didn’t feel right inviting when entered no more be to great you and glad you are there.

Partner

10/10

Exceptional

28 Oct 2025

Charles

It was clean and still a good place to stay if you are wanting to see the quiet side of the Smokies.

Partner

8/10

Excellent

27 Oct 2025

Ken

Coffee in room only for one person. Complimentary breakfast very minimal. Exceptionally clean hotel with lovely decor. A bit out of the way but no big deal. Green swimming pool.

Leisure Partner

8/10

Excellent

26 Oct 2025

JEFFERY

Clean room / good price / Air conditioner was extremely noisy.

Partner

10/10

Exceptional

19 Oct 2025

Johnnie

Clean, staff nice. Very nice.

Leisure Family

6/10

Pleasant

18 Oct 2025

Eunice

We were there on a Wed. and went in to get our room and there was no one anywhere. A sign said call for assistance. So, I picked up the phone, and it started ringing and then I heard a Hello. I then said Hello, and he said hello again and I said is there someone to help me sign in? Then he came out from the back and signed me in with no greeting just very business-like no personality. He gave me an approximately 1x3 inch receipt and said there were no hot items on the breakfast menu, and then went in the back where he originally came out. There were maybe 5 cars in the front when we got there. Not very many customers. The room was good. In the morning, we went to the breakfast area and there were no guests seen anywhere. We looked to see what was in the breakfast area and there were bags of cookies and some muffins and bread type bagels. A container of orange juice and a container of milk for the cereal and coffee. So, we went out for breakfast. When we left there was no one in the Lobby customers or manager anywhere. It was weird like a ghost town weird. There might have been 7cars when we left around 8:30 am.

Friends_and_family Family

10/10

Exceptional

14 Oct 2025

Kelly

Room was exceptionally clean, spacious, and bed very comfortable. Check in was easy and facility was quiet with easy access to a State Road to reach mainstream eateries etc. The only drawback was facility exterior appeared unkempt which made me initially question if entire operation might be in disrepair. Thankfully this wasn't the case. Also parking lot lights were not on after dusk and made me feels bit vulnerable as a lone traveler. Otherwise, a restful stay for a better than average price!

Business Self

8/10

Excellent

13 Oct 2025

Eric

Hot water was an issue and room wasn't

Leisure Family

8/10

Excellent

12 Oct 2025

Damon

It was ok
Worn a bit here n there

Partner

6/10

Pleasant

12 Oct 2025

Joe

My air conditioner was extremely loud. And the battery in the smoke detector decided to die at three in the morning and just beep. I ended up removing it because I asked them to replace it while I was out for the day and nobody did. The room wasn’t dirty, but it was definitely dated and so is the hotel.

Self

10/10

Exceptional

09 Oct 2025

Phil

Nice

Very nice, clean, safe place to stay.

Partner

10/10

Exceptional

04 Oct 2025

Thomas

clean. Clean! CLEAN!!!

Leisure Partner

2/10

Poor

03 Oct 2025

Charles

Hotel smelled and was nowhere near the property it was 8 years ago.

10/10

Exceptional

29 Sep 2025

Nathanial

Good

10/10

Exceptional

29 Sep 2025

Jacek M

Everything was OK.

Business_and_leisure

2/10

Poor

29 Sep 2025

Lucy

The location is terrible, and the staff is unprofessional, providing poor service and never comeback again.

Business_and_leisure Family_with_children

6/10

Pleasant

01 Sep 2025

George

What we expected

Very clean was a little noisy at night, lot of bikers. A/C hard to maintain a consistent temp. For what’s available in the area it wasn’t bad I would stay again.

Partner

8/10

Excellent

30 Aug 2025

Paula

Had a dead tick on ice tongs and 💋 on a coffee mug.....

4/10

Poor

23 Aug 2025

Randy

The room was suitable but the property was not been mowed or kept up for months. 2 foot high grass everywhere.

No doubt some of the most unfriendly staff i have met in 45 years os travel.

And the breakfast was an absolute j I ke. Never again...

4/10

Poor

23 Aug 2025

S

Not up kept. Weeds and grass overgrown. Minimal toiletries especially Towels. Can be a nice place

10/10

Exceptional

15 Aug 2025

Fred

it was just wright

Friends_and_family Friends

10/10

Exceptional

02 Aug 2025

TONYA

Was comfortable for what i needed and clean

6/10

Pleasant

27 Jul 2025

Sherry

The actual room was nice. The bathroom tiny. You couldn't open the bathroom door all the way, due to the door would hit the bathtub/shower. The staff wasn't professional. they didn't tell me anything about the breakfast or check out time, which I knew the time. The 1st floor was missing ceiling tiles in the hallway.

2/10

Poor

26 Jul 2025

Edward

We have stayed at this location multiple times. We come to see our daughter and she has recommended this place to not only us but has had 8 other families stay here for the last 5 years. We know the place isn’t beautiful or even what we would normally stay in but it is the only hotel in the area and close to our daughter. Since coming to this place we have never used any of the amenities due to us spending the day visiting and exploring the area. One of the days it was hot and my wife wanted to bring our grandchildren to the pool for the afternoon. There was nobody in the pool, the grandchildren were quiet and not causing a ruckus, and the hotel only had a handful of guests period (which one was recommended by our daughter and is friends with her neighbor). One of the owners (who live on site) came out and asked what room my wife was in. She gave him the room number and he said that room is registered to only one guest. She gave my name and he said okay that’s fine but no outsiders are allowed in the pool. My wife replied that these are my grandchildren and he said “that’s good, they need to get out.” As many times as we have stayed here, as many times as this place has been recommended, to be so disrespectful when you clearly don’t have a lot of business to begin with shows you have horrible customer service. My wife gathered up the grandchildren and brought them home. While leaving she refused to talk to him and his response is you can check out right now! Unprofessional!

6/10

Pleasant

24 Jul 2025

Donald

Clean but “ dated “ property

Leisure Family

8/10

Excellent

14 Jul 2025

Amy

OK

It was comfortable, I felt safe. Pool area smelled really bad. Bottled water for sale but locked up at night.

Friends_and_family Friends

10/10

Exceptional

10 Jul 2025

AJ

We stayed here on a motorcycle trip and this was a nice hotel with a pool to cool off in

Partner

6/10

Pleasant

08 Jul 2025

Teresa

Ok stay

Web pages make this place look a lot nicer than it was. For the most part it was clean but I would invest in new bedding because you could see right through the sheets and it wouldn’t hurt to double sheeting the beds. All in all we had a good stay.

Friends_and_family Family

8/10

Excellent

06 Jul 2025

Verified traveler

Quiet, clean, comfortable

Quiet place, great for a night stay on the way home.

Friends_and_family Family

10/10

Exceptional

04 Jul 2025

Mark

Great staff, clean rooms, quiet location.
All around great stay.

Leisure Partner

10/10

Exceptional

30 Jun 2025

Sarah

This hotel was in a quiet location close to Tellico Village. The room was very clean and the bed was very comfortable. It was quiet at night and met our needs.

Partner

10/10

Exceptional

24 Jun 2025

Robert

clean pool, arrived early and they waved the early check in fee

Leisure Family

10/10

Exceptional

24 Jun 2025

Joshua

The staff was prompt and helpful. We had an initial difficulty with our key and the person on duty quickly resolved the issue. The visit was quiet and the room was clean and well kept.

Leisure Friends

2/10

Poor

29 May 2025

Bev

A pig sty. The bed bugs came but me in my butt and my whole trip was destroyed. I cannot sit in the car and could not get out of there fast enough. Also Mexicans hung around around were drinking and one was looking for a truck of fentanyl to be delivered,

Partner

10/10

Exceptional

27 May 2025

Charles

Most of hotel newly renovated. Very clean and in great shape. Out of the way place and great value. So close to areas like the Tail of the Dragon.

Partner

4/10

Poor

16 May 2025

Amy

Glad it was only a one night stay. Hotel is located off by itself, away from town which is wonderful (and also the main reason I picked it), but unfortunately that was the only real up-side to my stay.

I checked in around 7:30pm. The lady at reception was very friendly and helpful.

There is a very strong fragrance throughout the whole hotel from wall plug-ins, to the point that I had a sore throat and headache from it. If you are scent sensitive, I would NOT recommend staying at this hotel.

The room was a nice size. Bed was clean and comfortable. Unfortunately, there was no seal under the door, so I could hear everyone walking and talking as they went by. Also, the room was connected to another by a door between rooms - this door must've been hollow because I could hear everything from the next room (conversations, tv blaring, arguments... you get the idea). It was well after midnight before the hotel throughout was quiet enough for me to sleep.

The AC unit was extremely loud. The fan was loud enough before the AC kicked in, I couldn't believe it could possibly get louder, yet somehow it did. I had to shut it off. It would be impossible to sleep with it on.

The next morning, I looked forward to a refreshing shower. One of my two towels was stained to the point that I wasn't comfortable using it. Thankfully the other one was spotless. The shower itself was dated, but clean.

No one at the desk upon check out to discuss issues, just a basket to drop your room cards in.

Leisure Self

2/10

Poor

04 May 2025

Lucia

El lugar no cumple con buenas condiciones las sábanas susias y arrugadas y todo se escucha definitivamente no lo recomiendo

Business

6/10

Pleasant

16 Apr 2025

Peter

Good for the money but pretty basic facilities. Very clean and staff helpful. Property is dated. Breakfast wasn’t anything remarkable: coffee, toast, cereal or pastries - limited selection.

Leisure Friends

8/10

Excellent

07 Apr 2025

Kris R

Remodeling going well.

The hotel was being renovated. Our room was nice, freshly renovated and LVP flooring instead of carpet. Most of the hotel was still closed but staff was nice and helpful.

Partner

2/10

Poor

04 Apr 2025

Verified traveler

Halfway

It is a 20ish year old property with half way done face-lift.

Friends_and_family Family

6/10

Pleasant

25 Mar 2025

Nathan

If your checking it late night go somewhere else, took several phone calls to wake up the night clerk that was obviously sleeping in the back room, once he finally came up he double charged me and was obviously in a daze, took 25 minutes to check in. The morning: woke up to a Pajeet banging on door at 930am dispite having the do not disturb placard on the door handle... We got in late and went to bed around 330am.

I guess I expect to be left alone until the 11am checkout time especially with do not disturb on door. Maybe they can't read it?..

Overall nice stay but could use some customer service training.

Business

10/10

Exceptional

13 Mar 2025

Colleen

Cleanseness

Leisure Family_with_children

6/10

Pleasant

09 Mar 2025

Kevin

Just average

Good enough for a night or two at most. First off the hotel is far away from everything and by itself with nothing around. Could see its has been remodeled and still needs some finishing. Breakfast is VERY continental (2 apples, 2 bananas, half loaf of bread..). On positive note was able to get a pizza delivered. In short rooms could be little more spacious and door thi ke but would stay again if ever in area.

Partner

6/10

Pleasant

05 Mar 2025

James

No Jo water the last day….. other than that it was ok

Business

6/10

Pleasant

17 Feb 2025

David

Hotel was dated and poor quality. Noisy at night.

Partner

10/10

Exceptional

16 Dec 2024

Chris

Friendly and helpful

Everyone's was very friendly and helpful. Room eas very clean and had everything I needed.

Friends_and_family Family

6/10

Pleasant

06 Dec 2024

Zeyd

In the middle of no-where, poor choices for breakfast. Rooms are big and clean.

Leisure Family

8/10

Excellent

29 Nov 2024

Andrew

Pretty good

Room was great. Has a great selection for television. Make sure you bring your shampoo and soaps you'd like to use. Wish the coffee bar was a bit better. One single dispenser at 6am sharp. No earlier. All in all, I would stay again.

Business

6/10

Pleasant

04 Nov 2024

Roman

You get exactly what you pay for when you stay at this hotel.

Leisure Family

8/10

Excellent

22 Oct 2024

Michael

It was clean and comfortable. There was a strong smell , not unpleasant , of deodorizer or something as soon as you walked in, thankfully not in the rooms. It was strong enough to bother my allergies.
The down side was the breakfast. Although to be fair there was a sign posted saying coffee, juice, and baked goods, no protein option available. I feel one kind of muffin, a bag of chocolate chip cookies, and bread doesnt quiet qualify as breakfast.
Overall for a one night stay it was fine.

Leisure Family

2/10

Poor

18 Oct 2024

Jessica

Bed sheets are disgusting

Leisure Family

8/10

Excellent

13 Oct 2024

Alan

Good General Value

The Grand Vista was a good general value that met our expectations for a quick one-night stay. Very clean. A little plain, but good comfortable beds. Slept well. We looked over the breakfast and opted for a nearby McDonald's breakfast instead.

Business Partner

8/10

Excellent

03 Oct 2024

Johannes

The staff is very friendly!, and th e seemed to have been upgraded. However, they can have a better breakfast.

Business Self

10/10

Exceptional

23 Sep 2024

Carlon

Convenient to Alcoa, TN

10/10

Exceptional

16 Sep 2024

Ricky

Great place to stay and close to Tail of the Dragon & Pigeon Forge. Can't go wrong going here.....great prices too!

Leisure Partner

6/10

Pleasant

15 Sep 2024

MICHAEL

We were in Vonore just for the night and not many choices close by, that being said, this hotel was clean and remodeled and cost effective, so we were content and comfortable staying there. We would do so again if in the area.

10/10

Exceptional

05 Sep 2024

LAURIE

I really enjoyed my stay. The surrounding area felt safe,good places to eat,etc. Hotel was clean. They are remodeling and i wont hold that against them. The view was spectacular! I would definitely visit again!

Leisure Family

10/10

Exceptional

17 Aug 2024

David

The breakfast was lacking a little. Not a lot to pick and choose from.
The hotel has just been renovated with new paint, flooring, beds. Very nice and it smelled new.

Leisure Family

2/10

Poor

06 Aug 2024

Verified traveler

Would avoid

My friends and I were in town for a wedding and this is the only hotel for miles around, which is the only reason we still ended up staying. Several of us have booked the reservation months before hand, and when we checked in, they claimed that none of us had paid for the reservation. We presented receipts and confirmation emails, but the only way that they would let us stay is if we showed them our bank statement that had the charge actually on it. Otherwise, they wanted us to pay again. We are not the only guests they did this too. I understand if there are issues with the website or something, but the fact that they are doing it to every person seems sketchy. On top of that, their attitude about it was instantly negative and it was literally the worst customer service I’ve ever seen. We were tired and just needed a place to lay down so we were willing to pay again and asked for a phone number to call to get the charges figured out. The lady at the front desk said, and I quote “ There is no number. You haven’t paid.” When I got to my room, the AC wasn’t on and the room was 90°. So I went back to the front desk and asked for a different room. Their response was to go to my room (as if they didn’t believe me), turn on the AC, and tell me it’ll be cool in a few minutes. Of course I wanted a different room. It eventually happened, but I got a lot of attitude for it. The roomsthemselves were clean. That’s about all they’ve got going on. I wouldn’t stay here if you could help it.

Friends_and_family Friends

2/10

Poor

04 Aug 2024

Rachel

There were several of us who stayed for a wedding at this hotel over the weekend, and ALL of us received terrible service from guest service. Every single one of us had some sort of “problem” with booking, and though several of us prepaid for our rooms, we were all told “you did not pay” despite showing receipts. Some of us were charged more than the or initial booking price. In top of the, the floors were not clean in our room, and there is visible dirt and grime in the elevator and hall ways. I understand they our under renovations at this time, but maybe they just need new management. I will drive the 25 minutes to the other hotel in the future; I will never be staying here again.

Leisure Partner

10/10

Exceptional

01 Jul 2024

Fred

Property was under renovations. Staff was super!

Business Self

10/10

Exceptional

01 Jul 2024

Thomas

They are currently renovating so that explains the property condition rating at the moment. I stayed in a recently renovated room. The renovations are very nicely done so it feels very modern now including in the common inside areas. The outside is still being renovated but will look just as nice as the rooms. The area around the hotel is beautiful even being in an industrial park so I like to take walks around the area in the evenings.

10/10

Exceptional

26 Jun 2024

Clara

Sunday Groovin’

Very good, clean room. Early checkin.

Partner

10/10

Exceptional

23 Jun 2024

John

Been coming here for 5 years

Leisure Family

10/10

Exceptional

28 May 2024

Patric

The rook was clean and new. There’s some renovation going on, once it’s done the place will be a very proper option to stay in that region.

Leisure Family

8/10

Excellent

27 May 2024

Jones

Room was nice and recentley remodeled.

Leisure Family_with_children

8/10

Excellent

22 May 2024

David

We had a nice stay here

10/10

Exceptional

19 May 2024

Kathy

They were being remodeled is the only reason the good was given on the property. Will stay there again on my next visit.

Leisure Self

2/10

Poor

12 May 2024

Michael

Knock on our door at 2:25 am and woke us up to turn our tv down - another knock on the door right before 8 am and at 8:35 am they were vacuuming outside our door and then another knock on the door. A used bandaid on the floor by our bed and Construction everywhere and the outside was a mess. No decent place to get a good breakfast besides a Hardees. We will never ever stay here again.

Leisure Partner

2/10

Poor

05 May 2024

Steve

Do not stay here

Under renovation. Very loud and dusty. Lobby used as storage area. Air conditioner stopped working at 11 pm. Power went out 2 times in a one night stay, for several hours. Whole place smelled like curry.

Friends_and_family Family

2/10

Poor

14 Apr 2024

Scotty

HORRID

I wouldn’t let my dog stay at this place! I have been traveling for over 40 years and this is the worst place I have ever tried to stay at. Checked out early and try to cancel my second night, but was not successful. Stay away from this place.

Business

6/10

Pleasant

13 Apr 2024

Andres

Clean but being remodeled at this time.

This hotel is in the process of remodeling. The room was outdated but clean. It is in an industrial park so there is nothing around but there are restaurants close by.
The towels and washcloths were the worst. Paper thin and small. The people were nice but only saw them when I checked in.

Partner

6/10

Pleasant

30 Jan 2024

JOHN

Isolated and somewhat difficult to find. Property appears old and a but run down. OK to stay but no frills for sure. Would stay there again if only need a bed for the night.

8/10

Excellent

19 Nov 2023

Jody

Nice property away from the maddening crown and close to the mountains!

Business Family