Name: Onyado Yuinoshou
Address: 908 2 Iijima, Shirakawa, 501-5625, JP

10/10

Exceptional

16 Jul 2026

Guenther A

Location within walking distance of the train and bus stations was great. Nicely decorated rooms were a break from the typical.

Self

8/10

Excellent

05 Jul 2026

Daniel

A large and very well featured Ryokan (traditional inn) style hotel near the historic village of Shirakawa Go.

Very helpful staff, I appreciated the bus from Shirakawa Go bus station to the hotel. Without your bags (or perhaps with), it’s walkable in about 25 minutes. Additionally if you request it, you can get the bus back at 08:30 which got me onto the onward early bus to Kanazawa at 08:50 which was much appreciated.

The hotel has separated male/female onsen as well as two private onsen you could share with your partner, if you wish.

Familiarise yourself with both ryokan and onsen customs if you haven’t done either before! Take your shoes off at the door and don’t let them touch the elevated surface.

There is a small grocery store about 25 mins walk away but also one in the service station up the hill near the hotel.

The only thing I didn’t like was that the air conditioning was set to default to lower limit to 22 degrees, meaning if you set it to 20 for sleep it would change back to 22 instantly, meaning I was waking up in heat. An air conditioning system that is set too high like this, cannot be properly used in summer. Everything else was fantastic.

Self

10/10

Exceptional

05 Jul 2026

Bryan

Exceeded expectations. Was our most expensive stay on our trip in Japan, as we got the room with the meals included since very little dinner and breakfast options in the area. The food was some of the best we've had on our trip, and that's a pretty high bar. The staff were nice enough to have the shuttle take us to the bus depot in the afternoon while we waited on our room so we could go to the UNESCO village, since the parking there was full. We were going to walk the Google estimated distance of 45 minutes. We did walk back as was wonderful weather and my wife and I wanted to hit our step goal but was extremely thankful they were nice enough to drive us to the depot when they didn't have to. It's also the only stay we've had with a private onsen so my wife and I could go together, and it was amazing.

The room was also such an amazing space to relax, really wish we'd had more time there. And the fact you can individually cool the separate main bedroom from the other room was awesome. Highly recommend and we'd definitely stay again if in the area.

Partner

10/10

Exceptional

25 Jun 2026

Robert

Really nice Ryokan / Onsen to stay at while visiting the Unesco site in Shirakawa. It was good to experience the huge dinner meal that they do at the resort once, but for our family the size of the meals were too much and we wouldn't do breakfast and dinner each day again if you stay multiple nights.

The Onsen is top notch. used it three times a day. wonderful experience.

Partner

10/10

Exceptional

27 May 2026

Tra Mi

Lovely, elevated experience with helpful staff and amazing cuisine

10/10

Exceptional

16 May 2026

Marco Paul

Great customer service

10/10

Exceptional

26 Apr 2026

Ed

Wonderful hotel. Gorgeous. Staff is courteous. Great amenities. Delicious breakfast. One of the best.

Friends

10/10

Exceptional

12 Apr 2026

Ben

Beautiful accommodation with great amenities and services available to guests.

Partner

10/10

Exceptional

12 Apr 2026

Paramvir

Such a fun ryokan. We had a huge room with 2 bedrooms and a river/mountain view. Their jinbei was very comfy and cute. After the onsen there was free ice cream and a yogurt drink available.

Partner

10/10

Exceptional

03 Apr 2026

virginia

i had a meaningful onsen ryokan experience.
the staff was great, dinner and breakfast were truly wonderful.
i would highly recommend this hotel to spend at least a night for a relaxing pace in th Gifu perfecture.

Self

10/10

Exceptional

29 Mar 2026

Jayden

Absolutely huge room for two people. Breakfast and dinner were a high price and for good reason. They were plentiful with food and so well made.
This property is easily one of the best places I've ever been to. Incredible onsen, clean rooms, huge shower, comfortable couch.
I cannot reccomend it enough. We stayed 4 nights and it was exceptional.

Partner

10/10

Exceptional

20 Mar 2026

Carrie

Favorite place we stayed during our week trip! Very relaxing with onsen and the staff was amazing!

Family_with_children

10/10

Exceptional

20 Mar 2026

Grace

Helpful staff. Clean, relaxing onsen. Excellent food!

Family

10/10

Exceptional

11 Mar 2026

RUELAN

Awesome

10/10

Exceptional

10 Mar 2026

TADASU

Great

2/10

Poor

28 Feb 2026

Marc

Terrible- i have stayed in at least 20 hotels around Japan and this one has the worst service by far.

They don’t let you leave your luggage ar the reception to go sightseeing for a few hours.

I bought and paid late checkout and explicitly told them not to wake up 10’times, guess what they called and woke me up anyway.

Specifically people at the reception were not friendly

We arrived at dinner time, but they refused to serve us dinner because we did not book for it in advance and there is no other food in the hotel, and around the hotel you have to walk far just to eat which is also not recommended due to the risk of Bear attacks

8/10

Excellent

27 Jan 2026

Gen Ming

Location is right next to Shirakawago.

Friends_and_family Family

10/10

Exceptional

21 Jan 2026

RUELAN

Awesome

Leisure Self

8/10

Excellent

12 Jan 2026

Toshiko

The amenities were truly excellent--free tea/coffee, yogurt drink (in morning), popsicles (afternoon/evening), soba noodles (late night snack). The onsen was also very nice. The room was excellent overall, although the room I was in had some sort of pungent odor that was not from the tatami or anything readily visible.

Leisure Self

10/10

Exceptional

03 Jan 2026

Emma

Meals were amazing and traditional Japanese, room was extremely comfortable, hotel felt luxurious. Private bath was beautiful and relaxing.

Leisure Partner

10/10

Exceptional

20 Dec 2025

Jenny M L

Everything was just wonderful! Hotel, staff and food. I had a lovely time. Will definitely revisit if I am in the area.

Self

10/10

Exceptional

15 Dec 2025

Noel

Great breakfast dinner menu. Better if English menu is provided

Friends_and_family Family

10/10

Exceptional

28 Nov 2025

Karen

Staff was very helpful!

Self

8/10

Excellent

25 Nov 2025

Sudarat

Staffs were very nice private hot bath good

Leisure Family

10/10

Exceptional

25 Nov 2025

Marivi

I'm very happy I chose Onyado Yui no Sho. I got more than I expected. I loved the kaiseki dinner and their set breakfast.
I was surprised at how spacious the room was. Their service was excellent, and the amenities were great.

Friends_and_family Family

10/10

Exceptional

11 Nov 2025

RUELAN

Awesome

10/10

Exceptional

09 Nov 2025

Kristopher

Amazing breakfast and having our own private outdoor Onsen was sublime!

10/10

Exceptional

25 Oct 2025

Katrina

Our stay was a great experience. I was able to relax and decompress despite my very short 16h stay thanks to the private and public open air baths, snacks, yukata, and attentive and welcoming staff.

We initially were not sure how to get to the property from the Shirakawa Go bus terminal and had started a 30-minutr walk. But!--before we got to far, we spotted a shuttle with the Onyado Yui no Sho sign. We luckily were able to board the shuttle.

We opted for the dinner and breakfast reservations and it definitely was a highlight of the experience-- traditional and fresh foods served as 3(?) courses, presented in beautiful dining pieces. Our sever was very friendly and accommodating, and even sought feedback on his English! (He shared with us that he has studied and plans to continue studying abroad, and his English will only improve!) I am very awe-inspired by the staff's dedication to hospitality.

Our room was beautiful, clean, and spacious! Beds were comfortable. I will plan to return to Onyado Yui no Sho in the near future for much needed self-care and healing.

Leisure Partner

10/10

Exceptional

22 Oct 2025

Anthony

Full onsen experience is to be had at this ryokan. The bath looking out over the mountains is aesthetic, and overall the experience was peaceful.

Leisure Friends

10/10

Exceptional

16 Oct 2025

Braeden

Was nice onsen

10/10

Exceptional

15 Oct 2025

Rafael

Great location and a great local experience

Friends_and_family Family

10/10

Exceptional

06 Oct 2025

Nathan

The staff were very kind & the hotel was very clean. The dinner I got served with my stay was amazing! The private bath house was also very nice. A lot of amenities provided. Free tea, ramen, etc. Be aware that the hotel is a far (about 30 minute) walk from the bus station and about 40 from the village. There are shuttle busses that will take you there, but they are small & only run at certain times. Plan ahead accordingly (I did not, which was my own fault.)

Leisure Self

10/10

Exceptional

25 Sep 2025

JASON

Beautiful hotel, tatami mat throughout the whole hotel lobby and hallways made the place feel very warm, cozy and full of character.

Leisure Partner

10/10

Exceptional

20 Sep 2025

Janine

Beautiful - the only negative was that an excavator was parked right in the window views next to the river. You couldnt take a photo of the entire view without the excavator in it.

Leisure Friends

10/10

Exceptional

14 Sep 2025

Nicholas

Very nice but there are other nicer Japanese hotels.

Leisure Family

10/10

Exceptional

17 Jul 2025

Jessie Leigh

This was the best resort and onsen I have ever stayed in within central Japan! Huge rooms, delicious meals, and incredible value for price.

Leisure Friends

10/10

Exceptional

08 Jul 2025

Erica

My spouse and I were on vacation with our adult son. This was our favorite hotel in Japan (out of the six hotels we stayed at). It's not the easiest to get to - the hotel's shuttle times are limited (otherwise it's a 30 minute walk from the bus station; no taxis in town), but you can leave luggage in lockers or other paid storage at Shirakawa-go bus station (which is what we did). At the bus station, you are in walking distance to everything you would want to see in Shirakawa, whereas the hotel is not walking distance to anything.

The shuttle driver was very nice and helpful, as were all of the hotel staff. They spoke decent English - we used a translation app for more complex conversation.

You should absolutely book room with board (includes breakfast and dinner) since there are no restaurants open anywhere nearby in the evening. You can do this on Expedia, contrary to what another review said. The kaiseki dinner was lovely.

Our room was the most spacious and comfortable room we had in Japan - it looked out over the mountains and river, which was beautiful. The hotel is very traditional - all of the hallways are lined with tatami mats and no outdoor shoes allowed. The onsen were beautiful and peaceful - a perfect way to end the evening.

Although you could easily go to Shirakawa-go as a day trip from Kanazawa or Takayama, we're glad that we decided to spend the night there - this hotel was worth it!

Leisure Family

10/10

Exceptional

17 Jun 2025

Tami

Wonderful hotel with delicious meals

We stayed 3 nights. We had a room facing the river with two twin beds, a mall sofa and another small bed. The room was very clean and comfortable. Bathroom also very clean with a toilet room and shower. The hotel seems fairly new and is nicely decorated. The room was very quiet and had good air conditioning. A free shuttle will take you to the Shirakawa bus station (which is right near the gassho zukuri) and pick you up on a designated schedule. Many of the staff speak English. We got the breakfast and dinner included in our room plan and the meals were all delicious. Many dishes were new to us. A mix of beef and seafood. The third night’s dinner was amazing with sashimi, Hida beef sushi, and lobster hot pot (seems the more nights you stay the more amazing the food gets). The staff was very friendly and attentive. Definitely recommend this hotel if you want to stay in Shirakawa overnight but not do a farmhouse stay.

Partner

10/10

Exceptional

29 May 2025

Daniel

Enjoyed the atmosphere, and food. Staff were friendly and helpful. The room was the cleanest and most comfortable. Will stay again!

Leisure Self

10/10

Exceptional

20 May 2025

Vilay

Stay here - it’s wonderful!

Incredible!

Partner

10/10

Exceptional

16 May 2025

erwin

We had a lovely 2 night stay at Onyado
Yuinoshou In Shirakawa. Room was amazing and the experience of a private outdoor spa. Also wearing no shoes & Yukata was a lovely experience. Amazing to be only 5 mins drive to Shirawawa go heritage village.

8/10

Excellent

15 May 2025

janelle

The room we stayed was on the 3rd floor room 310 and it is has 2 separate room. The big room can has like a king bed with tv. The other room has the 2 twin bed with living room couch, tv, bathroom and shower room. Our view was the river which was very beautiful. I wish that they provide more channels on the tv. The amenities are superb. The dining and breakfast is more on japanese food which is quite expensive. No washer and dryer in this facility. Will come back again

Leisure Family_with_children

10/10

Exceptional

13 May 2025

Brian

We loved it. We had a beautiful broom looking over the river. It was a spacious suite. We loved the clothes that came with staying in the Onsen. We had both suppers and breakfasts which were world class. The hot spring itself was a delightful surprise. The shuttle to get into town was convenient enough and we could always find a shuttle when we want to leave or come back. We spent two days there. I would go back in a heartbeat. The view looking over the river was spectacular. I’m not so sure if we had had a room looking out on the parking lot.

Leisure Family

10/10

Exceptional

03 May 2025

Katie

A must place to visit in Japan. Great ambience, delicious breakfast and dinner. Hot springs tub in private outdoors. Great place to hike with amazing view of small town from the top. Lots of gift shops and snack stores. Restaurants had long wait list. Air was clean, weather was perfect for T-shirt wear. During rain, there was a mist floating in the mountains. Love this place!!

Leisure Family

6/10

Pleasant

25 Apr 2025

Pauline

The property is really nice and clean, but service is really slow .

Took almost an hour from waiting for pickup to complete the check in process.

The waitress forgot me after she seated me and gave me the littlei nitial introduction of the breakfast. She didn't come back to get the order of my choice until I waved a pass by staff after over 20 minutes wait.

I had never experienced this kind of service in any ryokan I have been.

10/10

Exceptional

18 Apr 2025

Daniel

Located about a 30 min walk from the bus terminal, the hotel runs a silver van shuttle every 20 minutes or so. This is a newer hotel, but has many delightful traditional elements. The whole place has a tatami mat like flooring, so shoes are left in lockers upon entering. The lobby area is built with old looking timber in the style of gasho buildings. The rooms were wonderfully done with the nice smell of tatami. The baths are wonderful with both interior and outside tubs in a variety of styles. They offer up nice extras like popsicles, free coffee after baths, and a 10:00 PM bowl of ramen, wonderful after an evening soak in the hotsprings. They have dinner and breakfast options at the hotel, but you need to order when you make your reservation, not on the spot when you arrive. We didn’t and soon found the eating options in town are limited. We did manage to find a nice yakiniku shop a 20 min walk from the hotel (call and reserve ahead when you check in) The atmosphere of the hotel is wonderful and very much in the culture of ryokan.

Leisure Partner

10/10

Exceptional

11 Apr 2025

Hannah

Our family he’d a

4/10

Poor

06 Apr 2025

Verified traveler

Bad decision

Bad hospitality, worst breakfast, when I asked for a coffee they sent me to the public coffee machine.
They didn't accepted our luggage after 11:00 am, and not to use the public bath after check out. They need to learn much more how to give nice hospitality for they're guests.

Partner

6/10

Pleasant

27 Mar 2025

Amir

Oh dear where to begin. The stay was totally unnecessary and I would advise you to visit the gasso houses & town but then continue onwards to wherever you’re headed. Do not stay as The town offers nothing else. The hotel is a 50 room property with small public onsen. Rooms are comfortable and well appointed but furniture is very low. However it felt like a commercial people factory and I didn’t enjoy my stay despite the free ramen option 10-11pm or the free booze and snacks (very welcome and appreciated). Also the free shuttle to and from the station. Shirakawa-Go is a must see area (do make the climb to the observation area) but then it’s time to scarper and get out of dodge!!

Leisure Self

2/10

Poor

06 Mar 2025

David

No food unless you pre order. We had to skip dinner because the staff would not accommodate. No restaurants nearby and no modes of transportation. We felt unwanted and unappreciated.

Leisure Family

10/10

Exceptional

28 Feb 2025

Verified traveler

All the staffs were so attentive, helpful, accommodating and respectful. We really enjoyed our stay. Highly recommendable for tourists who want to visit Shirakawa-go😍

Friends_and_family Family

10/10

Exceptional

09 Feb 2025

Isabelle

Wondering ryokan with delicious and beautiful meals. The staff is nice and a shuttle to go to Shirakawa-go historical site. They even remove the accumulated snow on your car

Leisure Partner

8/10

Excellent

28 Jan 2025

Hiroshi

A beautiful hotel/room and the public bath is excellent. It’s a bit far from the tourist areas but there are free shuttles from the hotel.

Leisure Self

10/10

Exceptional

21 Jan 2025

Wing Ting Ella

Great public onsen with 2 free private onsen rooms (walk-in, each session 45mins).
Hotel & facility looks pretty new & room is very spacious!
Staffs' English level is anove average.

Leisure Friends

10/10

Exceptional

05 Jan 2025

Betty

The hotel is very nice, the food was amazing. The only down side was the shuttle bus in the morning was fully booked, and we had to walk to the bus terminal.

Friends_and_family Family

10/10

Exceptional

02 Jan 2025

Janet

It was great having the shuttle service which had scheduled drop offs and pick ups at the Shiragawa go bus station.

Leisure Family_with_children

10/10

Exceptional

28 Dec 2024

Connor

It was a great experience staying here, authentic Japanese with great amenities

Leisure Friends

10/10

Exceptional

18 Dec 2024

Jason

Really nice spot stay a night or 2 to enjoy Shirakawago. Facility amenities is unmatched. Onsite onsen is nice ( private/public). A bit far from the bus station however they do have shuttle service to the bus station and back. Highly recommended especially with a large party.

Leisure Self

10/10

Exceptional

10 Dec 2024

Erin

Stayed one night after visiting Shirakawago. For the price I paid, it was a great deal. The room had a bedroom and a living room that also came with beds. It was nice to have the separate rooms but the sound still carried through the windows. The hotel has a pickup option from the local bus station every 15-30 minutes or so. The onsite onsens were beautiful and had many options, including a private tub. The breakfast option was a substantial Japanese style breakfast. There is a convenient store about half a mile from the hotel if you need to pick anything up.

Leisure Friends

10/10

Exceptional

29 Nov 2024

Scott

Simply outstanding

Leisure Self

10/10

Exceptional

11 Nov 2024

Eugene

Thank you a lot for the amazing authentic experience.

Leisure Friends

6/10

Pleasant

09 Nov 2024

Verified traveler

Hotel itself is lovely and nice facility. Staff however need significant improvements. Staff speak very limited English and are not very friendly nor helpful. Bus service is a terrible as they don’t follow the timetable and only limited to 9 ( but was not communicated) so bus leaves when it is full even though the reception staff said no booking required and just show up a couple of mins earlier. Very disappointed with this hotel and will not recommend it.

Partner

10/10

Exceptional

08 Nov 2024

Warren

Amazing Stay!

Truly one of the finest hotels I have ever stayed in. Should be rated five stars. The facilities were elegant and spotless. The onsen was large and clean with two private baths which could be used on a first come first served basis. The hotel offered a lot of freebies such as popsicles, non alcoholic drinks, and even late night ramen. We had two meals included in the price, a dinner and a breakfast the next morning. The meals were elaborate and beautifully presented. A quick shout out to our waitress from Taiwan, Judy who provided impeccable service.

Partner

10/10

Exceptional

04 Nov 2024

Abraham

Wonderful traditional ryokan and very convenient for travelers.

Leisure Partner

8/10

Excellent

16 Oct 2024

David

Very new Japanese style ryokan. Virtually no english spoken and no amenities beyond superb dinner. If you don't like Japanese breakfast you are out of luck. Very nice property.

Leisure Partner

10/10

Exceptional

12 Oct 2024

YIU TING

The hotel appears quite new and clean and provides a delightful experience. You have the option to select your own yukata to wear within the hotel and bring along the towel basket to the onsen. Throughout the night, they offer a variety of complimentary drinks and snacks such as mochi, noodles, popsicles, coffee, tea, and soft drinks. And free Yakult in the morning.
You won’t be bored after Shirakawago goes dark at night.

Leisure Family

10/10

Exceptional

11 Oct 2024

cheryl

Very happy customer

Amazing hotel. Relatively new so everything was fresh and clean. Quiet location. Traditional Japanese breakfast was delicious. Hot spring baths were wonderful. Comfortable beds and spacious room. Part of Dormy Inn group as they had complimentary Yakult and coffee which was a bonus.

Partner

10/10

Exceptional

24 Jul 2024

Riley

The best accommodations I’ve had in Japan. Comfortable, luxurious bedrooms, excellent meals every day, and fantastic service. Beautiful location too.

Leisure Self

10/10

Exceptional

03 Jun 2024

Miyuki

I highly recommend their breakfast. It was a harmonious experience with local food and ambience using all of our five senses.

Beautiful place, friendly staff and relaxing hot springs!!! ❤️

Leisure Family

10/10

Exceptional

26 May 2024

Paul

Staff take great care of you. Definitely do the onsite dinner and breakfast, not just because they are excellent, but also because there are almost no other restaurants for dinner in the area.

Leisure Partner

8/10

Excellent

14 May 2024

Mya

you should rent bikes if you don’t provide shuttle after 12

10/10

Exceptional

27 Apr 2024

John

Very clean and a great place for families to get away.

Leisure Partner

2/10

Poor

16 Apr 2024

Sean

Extremely Disappointing Stay – Beware of Misleading Photos and Restaurant Fully Booked.

I regret to say that my recent stay at this hotel was a massive letdown. Despite the many photos of the village in the listing, this hotel is not in the village. The hotel is located nearly a 25-minute walk from the historic village, but the photos misleadingly suggest it's part of the scenic village.

Adding to the frustration, the hotel operates a restaurant which, unbeknownst to us until arrival, requires prior reservations for dining. As newcomers unaware of this policy, we were turned away both for dinner and breakfast. This policy is unreasonable and inhospitable, especially considering the lack of any alternative dining options within a 15-minute walk and the absence of taxis in the town.

The lack of basic hospitality and the sheer disregard for my family’s need to eat was a first for me in many years of travel. It felt like the hotel prioritizes extracting every penny from tourists rather than providing a successful stay. For a place that could capitalize on its potential in a beautiful setting like Shirakawago, it sadly chooses instead to disappoint and disillusion its guests. I would strongly advise potential visitors to consider other accommodations that value their guests and understand the essence of hospitality.

Family_with_children

10/10

Exceptional

08 Apr 2024

Joshua

Amazing staff

Leisure Self

10/10

Exceptional

20 Mar 2024

Elliot

Beautiful hot springs, with nice rooms and kept us well fed. We loved the provided lounge wear and was a great experience on our trip.

Leisure Family

8/10

Excellent

16 Mar 2024

Martha

The amenities

Leisure Family

8/10

Excellent

26 Feb 2024

kotomi

Comfortable stay. Room was clean and well appointed. Though tatami mats were not real. Overall Ryokon feel but more scaled down, but stylish ways. For example, people are asked to walk with socks or no socks within the properties without slippers. Flower arrangements were fake plastic. Dining was in the restaurant rather than in the room. Food was plenty and aesthetically beautiful and was well thought out. Some were repetitive ( I stayed 2 nights). Bath was not spacious but had varied bath and enjoyable. liked it over all.

Leisure Family

2/10

Poor

21 Feb 2024

Francielle

There were no option for dinner in the hotel or around the area. It was pouring outside and there were no transportation to go to the only opened restaurant that was a half hour walk, in the snow and rain. The only options for late night food were noodles, but they were cooked in shrimp and my husband is terribly allergic to shellfish. Even the cup noodles we bought at their convenience store had shrimp, so we didn’t eat from the time we arrived in the late afternoon until the next day when the restaurants opened at 11am.

Leisure Partner

10/10

Exceptional

20 Feb 2024

Verified traveler

Highly recommend. 5 min drive from Shirakawago

just a 5min drive (2.1km) from Shirakawago.
The whole hotel is tatami mat and guests are requires to lock their shoes in the lockers upon entering. Hence, the compound is very clean.
The room big and spacious.
Highly recommend booking the dinner as it’s really value for money.
There’s a public onsen as well as 2 private ones a which can be used on first come first served basis

Partner

10/10

Exceptional

07 Jan 2024

Wing Pong Clarence

The onsen is outstanding, it provided several kinds of hotspring facilities with panoramic view to river and mountain.
Both dinner and breakfast are very tasty in Japanese style.
It will be good to provide pick up service from Shiragawago Bus Centre, otherwise customer need to walk 20 minutes which is difficult, especially in rain or snow.

Leisure Family

8/10

Excellent

15 Nov 2023

Verified traveler

After our long trek from Hakone, it was great to be able to be treated to keiseki and soak in the private onsen. Both my children and I enjoyed the beauty of the place, the cleanliness, and general feel of comfort. It was a treat to receive a free upgrade to a river view family room too! The downsides are that the aircon in the room seems to have been preset and we couldn’t lower the temperature even though we found it too warm. Also, although most staff were friendly and polite, some were rather standoffish which kinda makes the experience slightly less than five stars. My children were looking forward to the free yakult which we had read about online but sadly, only managed to get one for the 3 of us. There is some room for improvement given the price tag for this establishment.

Friends_and_family Family

10/10

Exceptional

06 Oct 2023

Catherine

Endroit magnifique

Quel bel endroit. Propre, grand, chambre incroyable avec vue sur la montagne, navette qui nous transporte aller-retour de la gare d’autobus vers l’hôtel, plusieurs commodités à l’hôtel. Repas typiques à essayer. Bains privés et publics incroyables.
On recommande fortement.

Partner

10/10

Exceptional

03 Oct 2023

Kristina

A wonderful place to rest!

Leisure Family

10/10

Exceptional

05 Aug 2023

Wing Yee Jacqueline

Clean and new rims, good facilities in Japanese style

Leisure Family_with_children

10/10

Exceptional

28 Jul 2023

Daniel

Relatively new and immaculately maintained. The onsen is fabulous.

Leisure Family

10/10

Exceptional

10 Jul 2023

Thomas

We had a wonderful time at this hotel. It is modern and clean and the rooms are spacious and comfortable. Ours had a lovely view over the river and mountains. The meals were fantastic and certainly filled us up. The onsen was great and had views over the mountains. We didn’t try the private baths. There was a selection of refreshments available throughout the day.
The World Heritage Village is a couple of km away. There is a shuttle bus which we used once but the times are limited. We found the walk straightforward and interesting but it is worth being aware of it you don’t have a car and that if that sort of distance would be problematic for you. Google Maps says 24 minutes from the bus station and we found that to be accurate even with luggage.
We would highly recommend the hotel for it’s atmosphere, facilities, staff and food.

Leisure Family

8/10

Excellent

05 Jul 2023

Glenn

Great Onsen On site. Very much the traditional Japanese experience. Staff was friendly enough and the rooms and property very well kept and clean.

Leisure Family

10/10

Exceptional

02 Jul 2023

Rebecca

This was an amazing stay! From the food, to the spa, to the hotel-provided traditional outfits, we had an amazing time.

Leisure Partner

10/10

Exceptional

12 Mar 2023

Alec

New and modern while maintaining the traditional Japanese ambience.

Leisure Partner

10/10

Exceptional

10 Mar 2023

Thomas

Definitely the most Japanese of the hotels I've been on during my trip. Just wish the public bath didn't have the no tattoo rule.

Leisure Self

10/10

Exceptional

08 Mar 2023

Jawad

Excellent

Leisure Self

6/10

Pleasant

19 Feb 2023

Siu Po

The whole indoor area is on tatami ,first thing before you check in you have to put your shoes into the lockers at the entrance.

Booking via Expedia did not allow an option to book with the meal, big problem as there's no restaurant that open for dinner near by. You can still buy the dinner tickets when you check in but they could be fully booked.

There are two individual \"private\" Onsen rooms, they are occupied most the time, and to my surprise, there are no shower in those rooms. Which means you are supposed to shower in your own room before you go downstairs into the private Onsen. I have seen tourist going into the Onsen directly after finish eating from across the hall. I can imagine no one shower before going into the Onsen. I didn't see any notice telling tourists to shower in their room before using the private Onsen room.

Leisure Family

8/10

Excellent

14 Feb 2023

Julia

Clean and nice staff. Little overated... wanted to buy breakfast at the hotel as we forgot to book and paid for it online. The staff said it was not possible as they have no ingredient even we asked for it while checking in around 2PM. Disappointing...

Leisure Partner

6/10

Pleasant

10 Jan 2023

Andrea

Hotel and around facilities were good staff could have been better especially when checked in.

Leisure Family

10/10

Exceptional

10 Jan 2023

Baili

Great place for a visit! Love the private Ibsen’s and complimentary ramen & ice cream! Not all staff can speak English but they always try their best to assist and make you feel so welcomed! Must visit again!

Leisure Self

10/10

Exceptional

02 Jan 2023

Sylvia

The meals were so good. There were shuttle bus service to shirakawa. The pillow bar ran out of pillows by the time I was able to check it out. The shampoo bar is inside the public bath. It felt very comfortable at the resort.

Leisure Partner

10/10

Exceptional

09 Dec 2022

Lim Seok Hoon

Distant from the main attraction. There's shuttle bus service but check the schedule on the hotel's website.

Leisure Self

8/10

Excellent

06 Dec 2022

Ciang Ling

It was close to shirawago