Amsterdam Inn & Suites Sussex

10/10

Exceptional

12 May 2026

David

All good. Wish that hotels would have a guest laundry. I mean charging 3.5 euros for underwear? Might as well buy new

10/10

Exceptional

12 May 2026

Michelle

Great property, great location.

Partner

10/10

Exceptional

11 May 2026

Sandra

Nice breakfast buffet. Location is excellent.

Partner

10/10

Exceptional

11 May 2026

Yu-Ping

Clean and comfortable room. Quiet and had a lovely rest in room

8/10

Excellent

11 May 2026

Joan

Nice room.

Partner

10/10

Exceptional

10 May 2026

Russell

Great location, large clean room, could not be better

Self

10/10

Exceptional

10 May 2026

Andrea

We had an excellent stay as usual see you soon inntel

Partner

4/10

Poor

10 May 2026

Sonali

Would not stay again. All the 4 star reviews are so misleading. Staff was grumpy and the girls that checked us in were being rude and condescending. We got one key card per room because they were rationing their cards. They didn’t have enough cards for the amount of rooms they had booked so each guest only received 1. Really? Pillows were being rationed as well. Only 2 pillows per room. We were told that if every guest asked for extra pillows they would run out of pillows. The hotel is in a central location and that is the only plus in my opinion. Staff need to get
their act together and be nice to customers, especially if they are charging a premium for 2 star quality and service.

Family

10/10

Exceptional

09 May 2026

Joanne

The hotel was clean and well maintained and the staff we helpful. Breakfast is fulsome and yummy.

Partner

10/10

Exceptional

09 May 2026

Helen

We had an absolutely wonderful stay at this hotel. It is immaculate and is in the perfect location to explore all Amsterdam has to offer. We prepaid our breakfasts and what a deal! The breakfast buffet has something for everyone; from hot choices to your traditional continental breakfast items. The staff is so very friendly! We will definitely stay here when we return to this incredible city.

Partner

10/10

Exceptional

09 May 2026

Sharyn

Great location. Rooms small but comfortable.

Partner

8/10

Excellent

08 May 2026

Lawrence

Great location. Great staff, lots of late night noise.

Friends

8/10

Excellent

08 May 2026

Ralph

Location was perfect , room was very clean , breakfast was good too .
Had an issue with the TV. Couldn't get it fixed for my last night there . Had a 5 am alarm for the exit to the airport , so the option waS to give me an upgrade next time .... that's not going to work ... the only one getting anything out of this is the hotel for renting a room that shouldn't have been rented because of broken equipment in it , for 300 plus dollars a night , expect more for that !!! There are lots of hotels in the center ...to bad guys

Self

10/10

Exceptional

08 May 2026

Cheryl L

Great location, staff very friendly and approachable for questions. Managed to check in before 3pm which was helpful although no issues with leaving luggage at hotel while waiting.

Self

10/10

Exceptional

08 May 2026

Renata

Tudo maravilhoso. Ótima localização, perto de restaurantes, estação de trem Amsterdã central e lojas.
Já quero voltar!

8/10

Excellent

07 May 2026

Bosmat

Location is amazing, staff can be much better.

Family

6/10

Pleasant

07 May 2026

mary beth

It’s little things that were a problem. They could only give us one key… this proved to be a real hassle.
There were no tissues in the room. Ugh!
One of the hand towels had a hole in it.

8/10

Excellent

06 May 2026

Eric

The Hotel is well placed and well run. The only downside is that the WiFi is very poor by modern standards

Self

8/10

Excellent

06 May 2026

Pat

The room was very clean. Bed and pillows were very comfortable. I would have liked a full length mirror in the room.

Friends

10/10

Exceptional

06 May 2026

Clodagh

Staff was very helpful with making reservations for dinner and tips on getting around. Location is great, very easy to catch tram and get to canal rides by central station and the ferry. Beds are very comfortable and no noise. Breakfast is good with plenty of variety.Enjoyed our stay.

Friends

8/10

Excellent

05 May 2026

Arminda

Stayed for 3 days with my family Very clean room and we love the breakfast

Family

8/10

Excellent

05 May 2026

Monica Susanne

Mostly quiet; automatic bathroom light was a bad idea as no one could move in the room at night without the light coming on.

Friends

8/10

Excellent

04 May 2026

Dora

The staff were not particularly friendly.

Family

10/10

Exceptional

03 May 2026

Dakota

Great

10/10

Exceptional

03 May 2026

Melinda

Great staff, clean rooms, spa is wonderful, located fabulously for quiet mornings, group meet-ups, shopping, some great restaurants, vegan locations close; really, something for everyone!

Business Partner

10/10

Exceptional

03 May 2026

,Michael

Everything was nice except did not love open bathroom setup. Lighting had sensor and would come on everytime got near the glass sliding door. Lack of privacy. Shower water would flood bathroom floor.

10/10

Exceptional

03 May 2026

Oscar

Localización perfecta

Partner

6/10

Pleasant

30 Apr 2026

David

The room was comfortable. It was facing an apartment building and the alley below was noisy at times during sleeping hours. The apartments directly across from us smoked cigarettes and we could smell it in our room at times.

Friends_and_family Family

10/10

Exceptional

30 Apr 2026

Teunis

Friendly and professional service; nice room with spa tub.

Self

10/10

Exceptional

29 Apr 2026

MaryAnn

Very friendly staff and a great location. Easy to walk to all attractions.

Partner

10/10

Exceptional

29 Apr 2026

Mine

The room was nice and the bed was very comfortable. Despite being right in the middle of bars and cafés, it was surprisingly quiet and I slept really well. The staff were also very helpful throughout my stay.

The only downside was the TV, which only had local channels, so as a tourist it wasn’t very useful. Streaming options like YouTube didn’t really work or were quite difficult to access, possibly due to the internet connection. That’s something I’d recommend improving.

The location is very convenient, just a 5-minute walk from Amsterdam Central station and close to everything. Overall, I’d definitely stay here again.

Self

10/10

Exceptional

28 Apr 2026

Jose

In the center of the action. Great location, friendly staff and very, very clean.

8/10

Excellent

28 Apr 2026

Sandra

Internet was just ok. Breakfast was very good.

Self

8/10

Excellent

27 Apr 2026

Michael

Our \"City\" room was spacious and clean - having two comfortable chairs in the bedroom was good.
Breakfast was good, although the selection of pastries could have been wider. The hotel has a booking scheme for breakfast which helps to manage how busy the breakfast room is.
The location of the hotel is excellent if you are arriving by train, and is convenient for exploring the historic centre of Amsterdam.
The staff that we dealt with were courteous and helpful.
I would stay at this hotel on a future visit.

Partner

6/10

Pleasant

27 Apr 2026

ALAN ALFONSO

Great Place to stay with a O.K breakfast.

Self

8/10

Excellent

22 Apr 2026

Ken

The room was small but comfortable. There was some talking out in the hallway in the early hours but not prolonged. I guess whomever was responsible felt a bit guilty because there was a bottle of Amstel outside our door in the morning. Staff was great and the breakfast was very good, not like many “continental“ breakfasts we suffer through in Canadian hotels.

Partner

10/10

Exceptional

20 Apr 2026

june

Great property, great location. Would definitely stay here again

Partner

4/10

Poor

18 Apr 2026

Jodi Ann

Hotel not worthy of a four star rating.

6/10

Pleasant

18 Apr 2026

Karsten

Not clean room
Bad breakfast

10/10

Exceptional

16 Apr 2026

John And Donna

The ice cube dispenser on the second floor was great ! The rooms are quiet and the staff was hospitable! Also the beds are very comfortable. The front desk was accommodating to allow us into our room early after a long transatlantic journey!

Partner

10/10

Exceptional

16 Apr 2026

Keshav

Perfect location near the train station and walkable to all the museums. We had no issues getting around and were able to rely on just walking around or taking the train to go to the various places.

Partner

8/10

Excellent

15 Apr 2026

MARCUS

Yes

Friends_and_family Family

6/10

Pleasant

13 Apr 2026

karen

The cups smelled terrible . It was so bad that I could t eat there though there was a sufficient amount of choice. I lost my appetite after cleaning numerous amo

10/10

Exceptional

13 Apr 2026

Gerrow

We stayed for three days. Great location. Friendly and helpful staff. The room was clean.

10/10

Exceptional

12 Apr 2026

Kimberly

Very friendly staff, spotless room, excellent breakfast. Would definitely return.

Friends

10/10

Exceptional

12 Apr 2026

Emily

my third stay here, so central would recommend to anyone

Friends

10/10

Exceptional

12 Apr 2026

TIMOTHY

Clean, great location and awesome staff. While parking is offsite, the location can’t be beat.

4/10

Poor

10 Apr 2026

Shirley

Clean, comfortable, good breakfast and great location. Unfortunately all let down by the bathroom. Since we last stayed the bathroom door has been replaced with opaque glass and the light is automatic. This means it goes off when you don’t want it to, but if you get up in the night you wake your partner by shining a light on them, and it chooses that moment not to turn off for 15 minutes. By which time you are wide awake and furious.
In another move to glass you now only get glasses in your room in order to make tea in. They are of course dangerously hot. We asked for mugs and were told someone would bring them but nobody did. We also ran out of toilet paper but I saw other people getting it from reception so I think it must be rationed.
Our city view room had a view of a narrow alley way and the other half of the hotel. Not really what we imagined when we booked it.

Partner

10/10

Exceptional

09 Apr 2026

Tianran

Super convenient location with helpful staff

10/10

Exceptional

08 Apr 2026

Honny

I did not go to the gym.

10/10

Exceptional

07 Apr 2026

Ricardo

Did not use

Friends_and_family Friends

10/10

Exceptional

06 Apr 2026

Sümeyra

gym closed

Friends_and_family Friends

10/10

Exceptional

06 Apr 2026

Nnamdi

Very good stay.

Self

10/10

Exceptional

05 Apr 2026

Alicia

Highly recommend. Everything is on the doorstep! Hotel staff are really friendly and helpful. Would go back and stay there again

Partner

10/10

Exceptional

04 Apr 2026

Fraser mcfetridge

Wellness rooms are very well done

Partner

8/10

Excellent

02 Apr 2026

Cato

Nice clean room, some misunderstanding when we order breakfast.

Partner

6/10

Pleasant

01 Apr 2026

Russell

Ok

Friends_and_family Family

8/10

Excellent

01 Apr 2026

Ivette

Muy accesible a todo! Muy buena ubicación

Partner

6/10

Pleasant

29 Mar 2026

HITESHKUMAR

Hotel right in the city centre. Easily walking distance from hotel. 5 mins or less from Amsterdam central. You can easily reach out to local attraction, red light area, cafes by walking.

Down side was mattress was worst. We booked 2 twin rooms & in both was same issue.

Friends

10/10

Exceptional

26 Mar 2026

Tracey

Room was spotless. Quiet location. Lovely staff. Short walk to Amsterdam Central.

Family

10/10

Exceptional

25 Mar 2026

ANDREW

Excellent room - good size & very clean

10/10

Exceptional

23 Mar 2026

Andrew Robert

Staff is very attentive and the rooms were cleaned each day. The hotel is centrally located and at least, on the time I was there was quiet and easy to sleep in.

Self

2/10

Poor

22 Mar 2026

Thomas

Staff was grumpy, and the breakfast realy not worth the price.

Partner

10/10

Exceptional

21 Mar 2026

Kimberly

Great location, large room, comfy bed! Very clean premises! We didn’t use any additional facilities, but would highly recommend.

10/10

Exceptional

20 Mar 2026

Gary

Clean, friendly staff & a very good breakfast

Self

10/10

Exceptional

18 Mar 2026

Marco Vinicio

Buen hotel. Excelente ubicación y muy buenas habitaciones.

Friends_and_family Friends

8/10

Excellent

18 Mar 2026

Jasmine

Clean rooms and close to everything!!

Friends

10/10

Exceptional

14 Mar 2026

KATIKA

really enjoyed my stay at Inntel Hotels Amsterdam Centre. The hotel was very clean and well maintained, and the staff were extremely efficient and helpful throughout my stay. One of the best parts is the location—it’s within walking distance to the city center, shopping, restaurants, and many attractions. It made getting around Amsterdam very convenient. I would absolutely recommend this hotel and would stay here again.

Friends_and_family Friends

2/10

Poor

12 Mar 2026

Carl

Worst stay of my life the room was so tiny and unclean and juts a premier in cheap style hotel online it looks very good it’s the worst place to stay

Self

10/10

Exceptional

10 Mar 2026

Justin

This was a great hotel. Great location. You can walk to everything, plus you’re close to the train station. The staff was great as well. I definitely recommend this hotel.

Partner

10/10

Exceptional

09 Mar 2026

Frank

Best location and staff.

Business Family

10/10

Exceptional

07 Mar 2026

Frank

Best staff at Amsterdam centre

2/10

Poor

07 Mar 2026

dharminder

States city room. But they are internal view looking at other rooms.
Show city views.

Partner

4/10

Poor

26 Feb 2026

Henning

The room was acceptable overall, but there were some comfort-related issues.

An automatic bathroom fan turned on every morning at 08:00 with loud noise and no option to control or switch it off. It was highly disruptive and negatively affected the stay.

The bathroom floor was very cold, which made it uncomfortable to use, especially in the mornings. In addition, one of the light bulbs in the fixture was not working.

The TV remote was missing its back cover and had no batteries upon arrival. Although this was resolved after one day, it should have been checked before guests checked in.

That said, the staff was friendly and helpful throughout the stay, which we appreciated.

Partner

10/10

Exceptional

25 Feb 2026

Shane

Thanks.

Business

10/10

Exceptional

21 Feb 2026

Robert

Room clean cosy. Comfortable support bed and great night's sleep. Breakfast for 20euro for full cooked buffet is worth it. Central to everything.

Self

6/10

Pleasant

24 Jan 2026

chris

Everything was just OK

Business_and_leisure Partner

10/10

Exceptional

21 Jan 2026

Daniel

They upgraded my single room and was available for early check-in room was big enough for four people I always stay at the Inntel and would highly recommend for the location friendly staff and overall spotless you won't be disappointed

Leisure Self

6/10

Pleasant

18 Jan 2026

Mohammad

The toilet door should be wooden for privacy, also i smell every day weed in the corridor.. i saw mouse during the breakfast which was paid additional and the whole staff try to couch

Leisure Family

6/10

Pleasant

12 Jan 2026

Arjan

The heater didn’t work. In this cold there should be more warm in the rooms

10/10

Exceptional

06 Jan 2026

Phoebe

Lovely staff, excellent room and prime location. The booking was last minute due to a cancelled flight but the hotel were great to communicate with and very helpful and accommodating.

10/10 will return

6/10

Pleasant

03 Jan 2026

sarah

Room was ok only certain plugs worked in our room rang up about this girl on reception desk told us to give her 5 mins and she’ll ring back she never did ,staff aren’t the friendliest the man who deals with the luggage was very rude to me and my partner due to cancellation on our flight we had to rebook again and the girl on the reception desk didn’t care just told us a price put us in a room with single beds room didn’t look clean either smoke buds on the floor and wallpaper all the wall starting to rip very disappointing experience again use to love this hotel but now I just feel like it’s gone down hill

8/10

Excellent

27 Dec 2025

Sandrine

L'hôtel est en centre ville mais pourtant très calme

Partner

8/10

Excellent

23 Dec 2025

Wain

Clean and tidy rooms, staff helpful

Leisure Partner

10/10

Exceptional

23 Dec 2025

Zemaraim

Clean room! Great space, quiet and relaxing. Friendly staff.

Leisure Partner

8/10

Excellent

20 Dec 2025

Pradyot

Breakfast was good. Hotel location is also very good. The front desk staff were very helpful. Only problem was that taxis or Uber were not available. One has to solely depend on the hotel’s taxi subcontracted service - a bit expensive.

Self

10/10

Exceptional

18 Dec 2025

David John

This was our 3rd time staying at Intell Amsterdam Centre.
The hotel is ideally situated. Close to all the main shopping areas. Sightseeing attractions are not far on foot but public transport is very close by. The room was spotless snd cleaned everyday. We highly recommend this hotel.

Leisure Partner

10/10

Exceptional

14 Dec 2025

Tianran

Hotel staff decorated my room for me for a special occasion. They did a good job.

Leisure Self

10/10

Exceptional

12 Dec 2025

Joshua

Room was great, Staff very pleasant. Effortless check-in. 10/10

Leisure Friends

8/10

Excellent

09 Dec 2025

Jennifer

Nice hotel. I wish even the regular rooms had shampoo & conditioner but I love the gym sauna & steam room. I loved walking around the area. Good food & shopping near by. Great location.

10/10

Exceptional

08 Dec 2025

Allen

The staff was very courteous and housekeeping checked on the room after I was in.

8/10

Excellent

07 Dec 2025

Shari

Courteous and friendly staff.

Partner

10/10

Exceptional

04 Dec 2025

Alex

Great service, beautiful room

Leisure Partner

10/10

Exceptional

03 Dec 2025

Travis

Such an amazing lace to stay. Spring for a suite, you won’t be disappointed. Love the massive whirlpool and Sauna in the room. Excellent location too.

Leisure Partner

10/10

Exceptional

30 Nov 2025

Cathryn

The receptionist that helped check me in was exceptionally friendly and helpful in pointing out great areas to visit, including the Museum district, which was very enjoyable. The facility was very clean and modern, with great amenities.

Leisure Self

2/10

Poor

28 Nov 2025

Prashanth

It’s terrible , I felt the rooms are not safe

10/10

Exceptional

24 Nov 2025

Dayne

Great location which is close the Dam Square and other places. Very friendly front desk staff who handled our check-in and check-out.

Leisure Partner